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Pros: The food was great, 2 free bags checked, free food and free movies! Very nice staff all around amazing.

Cons: Nothing

Pros: Everyone is kind!

Pros: Premium Economy did not meet our expectation compared to even US airlines.

Cons: Crew Service was not very good.

Pros: Good crew. Great pilots.

Cons: Food. Seat comfort.

Cons: Delayed flight

Cons: Upon arrival in Hong Kong, Cathay representatives automatically re-booked my connecting flight to Taipei assuming I would miss the connection. This was not the case. I was able to get to the connecting gate on time. Cathay representatives in Hong Kong were rude and unhelpful in re-issuing my boarding pass for my originally scheduled flight to Taipei.

Pros: Familiarity with Cathay Pacific procedures

Cons: The airplane seemed a bit outdated. A WiFi option would have been more pleasant. Crew spoke only English, not the classic Cathay Pacific experience to HK.

Pros: Very clean everyone was nice, easy getting on and off flight

Cons: Movie and tv selection pretty bad! And seats not comfortable compared to the longer Cathay Pacific flight I had just taken.

Pros: Smooth flight on Cathay Pacific, as usual. Great service from the crew, even in economy class. Best airline across the Pacific.

Cons: Nothing. Everything was great.

Cons: i had a surfboard bag that weighed 11lbs and my daughter had a surfboard bag that weighed 21 lbs and we are being charged $200 each both ways for a total charge of $800 round trip. This is an outragous fee for surfboard and other airlines specificly Alaskian Air, Quanties, and Virgin Australia have been letting us travel with surfboard bags for free that weight 3 times that much. I will never take Cathay Pacific again as we paid more for these flights because we had heard they do not charge for surfboard and they have great service. I had a total of $1200 fspending money for food and transportation for my trip to Bali. That leaves me with $400. Never again will I travel with Cathay Pacific and I will be spreading the word through social Media! Not a Happy Customer!!!

Cons: Upon arrival in Hong Kong, Cathay representatives automatically re-booked my connecting flight to Taipei assuming I would miss the connection. This was not the case. I was able to get to the connecting gate on time. Cathay representatives in Hong Kong were rude and unhelpful in re-issuing my boarding pass for my originally scheduled flight to Taipei.

Cons: I was place right next to the washroom. As soon as I sat down, I can smell the washroom ,which was not clean properly because of the washroom odor.

Cons: Flight was late, very little communication, hot and uncomfortable and slow, and everyone missed their connections.

Pros: The crew was amazing!

Cons: Food was good, temperatures appropriate for hot and cold. Fresh fruit or vegetables would be nice rather than processed.

Pros: The crew was great and the food was pretty good (in addition to lunch/dinner, they offered multiple snacks and drink service throughout).

Cons: The boarding could definitely be better - customs and an additional security check before the gate was a bit much and caused the flight to depart over 15 minutes late.

Pros: The crew was super nice and the seat was great

Cons: For the price i got the ticket i couldn't asked for more. Thanks a Million

Pros: Excellent Entertainment Choices. Wonderful Staff/crew

Pros: Very uneventful flights and that is a good thing. Friendly flight crew, good food served and on time.

Cons: The aircraft from was showing some wear.

Pros: More leg room, incline on seats, blanket, pillow.

Cons: All the adverts on Premium Economy with Cathay Pacific are inaccurate. It is NOT your secluded compartment. The curtain to economy is ALWAYS kept open...NO privacy. Food is EXACTLY SAME as economy. In LAX had to REMIND them that Premium Economy has priority boarding. There is no champagne on arrival at your seat...you have to ASK for it. Crew is always HURRIED. When you ask for a beverage or a snack, hostess and stewards have ATTITUDE. it's like they are doing a big FAVOR. Really??? we spent lots of EXTRA MONEY to be in this class. Restroom was difficult to access. Overall MAJOR DISAPPOINTMENT

Pros: On time

Pros: Free food, relatively spacious

Cons: more food!!! REEE!!!

Pros: Seats were comfortable

Cons: Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks

Pros: Crew was very attentive and courteous

Cons: More fruits and non-starchy vegetables would make food more enjoyable

Pros: Amazing crew, great customer service and high level quality plane, despite only 1 hr travel, they served small breakfast and chocolate

Cons: Despite the fact I bought my tickets with 1 hand luggage + 1 personal item, they forced me to dispatch my hand luggage stating flight was full, I refused and they said they could not allow me to board. Felt my rights violated, I HATE to dispatch luggage... and in the end there was space left on the airplane luggage storage areas. Not nice

Pros: On time

Cons: Everything. Bad business class food. Old movies. No inflight service.

Pros: Window seat was good for enjoy very wonderful outside view.

Pros: Amazing crews

Cons: Nice seats

Cons: Custom check line 200 meters long, security check line another 120 meter long, why not combine them together and open two machine in parallel

Pros: Everything about the United Airlines portion of the trip was terrific: lots of food & drinks; good entertainment system; good seats even in economy. United really stepped up their game.

Cons: The seats on the Austria Airlines portion of the trip were very close together & very minimally structured (little padding, depth etc.)

Cons: 40 minutes waiting clearance for boarding and then for departure, for a flight 45 minutes in duration...

Cons: Seat spacing

Pros: Boarding a smooth flight

Cons: Food absolutely

Cons: The pilot take off, navigation in the air, and landing were horrible .

Pros: The crew’s positive energy and great service were truly amazing. Kudos Delta!

Pros: didn't take this flight because I cancelled the reservation due to COVID

Pros: No entertainment on the plane and plane was very small...

Cons: Explain flight situations better..

Pros: The crew was very professional

Cons: Seats in economy class were small, but most airline economy class seats run small and are uncomfortable for longer flights.

Pros: Crew was great!

Pros: crew was nice. not enough space in overhead stow. other passengers bag ate up my legroom

Pros: The seats were cleaned and neatly arranged. Amenities were provided such as tooth brush and slippers which made the flight more comfortable.

Cons: The meals could have been prepared better in both taste and quantity. Flight attendants could have come around more often to refill beverages or requests during meal servicing.

Pros: The seats in Economy are larger than normal airlines and had extra leg room. My partner is 6ft2in and he sat comfortable, even when the people in front reclined. The staff was so polite and helpful. I will definitely fly JAL again!

Cons: The food was a little bland, but that is nit picking. For airline food, it was very good.

Pros: The entertainment system, the leg room, the toilets with complimentary tooth brushes. JAL hit it out of the park.

Cons: Not one thing.

Pros: Crew was amazing, food was great.

Cons: None

Pros: 3 hour flight and had a meal Several drinks and crew was very attentive Also seats were very comfortable and spaced well

Cons: Nothing really other then maybe a better selection of movies but I am not picky Great flight

Cons: Flight delays are always disappointing.

Cons: Good

Pros: The seats in Economy are larger than normal airlines and had extra leg room. My partner is 6ft2in and he sat comfortable, even when the people in front reclined. The staff was so polite and helpful. I will definitely fly JAL again!

Cons: The food was a little bland, but that is nit picking. For airline food, it was very good.

Pros: Great seat, cabin crew was fine.

Cons: Too much confusion trying to just find a shower in the lounge

Pros: Price is good

Cons: The food can be more improve

Pros: Three of us were sitting separately. Airline is able to accommodate us so that we get to sit together in a section where there is extra leg room.

Pros: The service was outstanding! All of the flight attendants were amazing!

Pros: Great Premium Economy experience with comfortable seats and extremely-hospitable cabin crew!

Cons: Archaic In-Flight Wi-Fi Plans should be brought to modern-age plans.

Cons: To simply find how much weight I’m allowed in every section of the flight. Also I couldn’t check in online with ELAL maybe because the ticket was a Hong Kong Airlines ticket operated by ELAL

Pros: The ticket price is reasonable.

Cons: No

Pros: Cheap ticket

Cons: Flight delayed 7 hrs. We missed our flight to S Korea and also prior hotel reservation. The airline offered $15 food credit! It is the worst experience ever! Don’t settle with cheap tickets because you will pay much more than that!!!

Pros: This airline is going out of business in the US. They have had great fares from LAX to Hong Kong and Bangkok. It seems the airline has been mismanaged or has had political restraints despite always being full. I was lucky to purchase the last roundtrip flight LAX HKG BKK before the online bookings were pulled for the LAX route. Hence, my flight to HKG and the return to LAX were empty flights, which is such a loss for an already dying airline. The crew were still polite and hardworking unlike US airlines.

Cons: Now you cant fly LAX or SFO to Asia on this airline. Bezos or Gates should buy the airline.

Cons: Rather long wait at business check-in, friendliness there ok, on board service slow with the champagne, old aircraft with old configuration of seats, nothing really bad, but it's not like this that you win an airline of the year award!

Cons: Time to renew the aircraft 777-300

Pros: Price is good

Cons: The food can be more improve

Pros: New aircraft

Cons: The willingness to provide a better quality service by the entire cabin crew and improved food quality.

Pros: The food was great and the service was good as well.

Cons: They did not give us instant noodle when we asked for it and the seats in Economy did not have foot rest in front like Singapore Airline.

Pros: Couldn't get the seat we requested, Airlines still use dial up Credit card machine to process, unable to process C.C payment after using 3 different C.C Crew instead blamed me and ask me to use ATM to get Cash !

Pros: On time, early.

Cons: Comfort. Too tight Food. Mediocre in economy

Pros: Flight cancelled due to Pooley strike. China air did help us get an alternate flight with a different airline.

Cons: More notice on cancellation. Airline knew the pilots were a problem long before our flight.

Cons: Economy seat was very uncomfortable even though it reclined a lot. Was very disappointed I could not sleep on 12 hour flight. Arm rests too low? Shape of backrest was odd. Maybe provide a bigger pillow in addition to neck pillow to have something to rest arms on. Also tou need more movies. Singapore Airlines has many more options. Overall airplane, crew and food were very nice

Pros: I didn’t get on this flight. Due to the departure at LAX. It would’ve been nice to know that this was a possibility before the arrival. Although the ladies at Japan Airlines were able to get me on a later flight, it almost didn’t happen. But the kept making calls to help me. I’m very thankful they were able to get me on ANA flight at 8pm.

Cons: Communication

Pros: nothing

Cons: justfly is really terrible, tried calling everyday 4 days before my flight because my flight was cancelled, i requested a reroute, i was told it is referred to an offline agent. no body called so i had to call back and was told the same story for 3 days, so requested a refund still the same nobody calls or email. this is really a of test of the agency, they failed miserably... i will post my experience in fb

Pros: Bad handling and organization by JAL ground management. There was no support at the gate or clear leadership or direction of what needed to happen or what was to be done for the passengers They dumped everything in the Malaysian ground agents to handle without clear direction. Very poor service and no accountability

Cons: The TV wasn't working and the crew I asked for help didn't do anything about it

Pros: it good but the food should be better

Cons: don’t know

Pros: Pilots were good, they provided a smooth ride.

Cons: Nothing better than other competitors (Qatar Airlines). Turkish Airport had poor washrooms and seatings (not expected from a European country). Flight from Turkey to Pakistan was without earphones, you had to beg for it. Less professional airline crew.

Pros: Service was excellent. Technology was amazing. The people were Beautiful

Cons: If patrons were more respectful of other patrons & guidelines set in place. Thank You!

Pros: Brand New a350-900. Great price

Cons: Food choices for westerners, more leg room.

Pros: On time, early.

Cons: Comfort. Too tight Food. Mediocre in economy

Pros: Amazing

Pros: food and seat are good.