Daily cleaning, installation of cabin HEPA filters on flights from North Dakota to Baton Rouge
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Scores according to KAYAK customer reviews
Pros: "Fueron muy amables en el aeropuerto y en el avión"
Cons: "La atención de las personas a cargo"
Pros: "The seats are not fabulous the crew was"
Cons: "They did a good job keeping us informed When we got really delayed"
Cons: "So uncomfortable with tiny seats"
Cons: "Food was terrible. Paid for first class, expected something better than coach. Our food choice was a ham sandwich, there were better choices but the crew took them for themselves so nothing left for the 1st class passengers. Similar situation on our eastbound flight the week earlier. I doubt if Delta knows or cares that this occurs. After paying more than twice the coach fare, we expect something better than a ham sandwich on a coast to coast flight."
Pros: "of everything"
Cons: "Nothing, all right"
Pros: "I have used Delta long time. Used to be really bad. Today. Good good."
Cons: "Free beer"
Pros: "The plane arrived in Atlanta ahead of time and thus we were able to start boarding earlier than usual. The gate agent kept the process in order and moved the boarding process along nicely. The pilots also got us to Baton Rouge 28 minutes ahead of schedule which was appreciated. Nice flight."
Cons: "Same issue with getting passengers seated once on the aircraft and then getting their luggage stowed takes too much time."
Cons: "delays, delays yuck"
Cons: "Late departure"
Pros: "Flight was smooth"
Cons: "More leg room"
Pros: "Snacks were good. On time."
Pros: "Crew was very pleasant"
Cons: "Old airplane. Everything was worn out and stained. Entertainment system is ancient. Economy seats are so small you can barely get in and out."
Pros: "Crew were caring and friendly... seemed sincere"
Cons: "My husband and I had reserved seats next to each other but then today they had been rearranged and we couldn’t sit together which was annoying and disappointing especially as this was a treat to just come to Charleston together ... this seems wrong when we have paid for tickets together"
Cons: "People that take up more than one seat should be required to purchase two seats. The woman on the isle was over the arm Rest in my seat the entire trip. It is unfair to me. No one came to Take trash for 2 hours so we had to keep our tray tables down."
Pros: "It is a busy travel day and this flight was unbelievably smooth. The entire crew was competent and friendly."
Pros: "The crew friendly and very helpful, food was amazing aircraft was clean. Very happy thank you"
Pros: "Having three seats."
Cons: "I had three seats to myself! After getting elbowed all the way from Amsterdam to Minneapolis, I was tired and I slept three good hours."
Pros: "I love Delta! Always professional, efficient and polite. They disappoint on this round-trip flight. They are my go-to carrier. When I call the people whom I speak to are always very polite and efficient"
Cons: "The person next to me was a very large individual and the seats were not wide. This phenomenon had nothing to do with Delta as a carrier, however."
Cons: "Flight took off three hours late. After we boarded the plane, we had to sit on the plane for over three hours before we finally took off. When you’re on a flight that’s already 15 hours long, the last thing you want to do is sit on the plane for an extra three hours for nothing."
Pros: "Delta - best airline"
Cons: "Airbus - entertainment systems never work."
Cons: "flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way"
Cons: "Seats have no leg room!!!"
Pros: "The chargers worked in neither airplane."
Cons: "The chargers worked in neither airplane."
Pros: "Flew into bad weather event with thunderstorms, lightning and tornadoes. The flight was relatively turbulence free, flt had only one attendant in the cabin however she was able to serve beverages and snacks asks made sure everyone was comfortable. Can't thank Delta enough for the professionalism of their crew, great service and communication, and for getting us home safely. Thank you!"
Cons: "Made us pink tag carry on bags on flight deck. Had to retrieve bag from baggage claim after flight. My bag landed on the belt completely open, clothes and laptop hanging out bag onto belt, bag was damaged, zipper broken with holes in the fabric, bag was soaking wet! No one at airport able to assist with a damaged bag claim. Very disappointed in the Baton Rouge airport and lack of available staff to handle baggage issue."
Pros: "Delta could not help FAA regulations, so it was not their fault our initial flight was delayed an hour and 50 minutes. The gate agents in Missoula were fantastic in trying to help us figure out connection options to Baltimore."
Pros: "Empty seats, room to spread out"
Pros: "Seat back movies Staff was attentive and patient with my sick teen daughter."
Cons: "Old plane with no seat back entertainment on one leg of journey."
Pros: "Love the free movies and individual screen, and the new seats are more comfortable"
Cons: "That it wasn’t 1970, with full meals and more leg room"
Cons: "Some of the flight attendants were rude and not very welcoming at all."
Pros: "Great service, very comfortable."
Cons: "Terrible staff"
Pros: "Short flight"
Cons: "Too cold Not friendly boarding agent"
Pros: "Kayak tells u the baggage claim and the new gAtes"
Pros: "Flight wasn't full so the service was very good lots of food and snacks and we arrived early too"
Cons: "Music was a. Bit limited"
Cons: "I'm a frequent flier and was treated poorly, seated in the last seat and last row despite paying more than $1,000 on ticket. Awful."
Pros: "Nice staff"
Cons: "Delayed 4 hours, but due to weather. Not the airline's fault. They got us here sooner than I thought we could arrive. Plane was tiny"
Pros: "Friendly staff and crew. On time efficient boarding. Security in SEA-TAC less than 5 min. Different snacks both flights. Prompt service. On time. Power sources at seats worked."
Cons: "Airport gate area in LAX filthy. No seats. Garbage cans overflowing. Bathrooms smelled like New Orleans street on a Sunday morning. Entertainment system broken."
Pros: "entertainment services"
Cons: "When I was transferred to Delta's website to book, the date was reset to 6 months in the future. It happened to be the same Monday the 26th so that's why I didn't notice. Delta refused to refund my money. This was a terrible experience and I plan not to use Kayak or Delta again!"
Pros: "I liked the in-flight service and the complimentary snacks and drinks despite the short trip."
Cons: "I did not like that there was not enough room for our 50L Osprey backpacks to be placed under the seats."
Cons: "3 hours there before the departure."
Cons: "For the second time in one day, my seat would not recline!!! Very uncomfortable for an even longer flight than the first one!!"
Cons: "I like the AirFrance seats more than I like the Delta seats. AirFranxe has better entertainment too."
Pros: "Friendly crew, on time"
Pros: "I didnt ever purchase that ticket"
Pros: "plane left on time"
Cons: "seats were too close, luggage was delayed,"
Cons: "I'm Sky Priority and the gate agents were not enforcing zones. They called Diamond and everyone walked in. I went in and saw zone 3 in the line"
Pros: "Boarding was not a problem at all! ."
Cons: "The pilot was very rough maneuvering the aircraft. Starting from take off the pilot took off from a halt and accelerated so fast that I believe takeoff took 3sec or less. Also taxi into the airport about to land His maneuvering was Preety rough compared to the other two delta pilots that were perfect. There wasnt any food offered."
Pros: "entertainment options are great. The flights are plentiful, so lots of options."
Cons: "No options for vegans on 10 hour flight!! Shame on you!! Our needs should be considered."
Pros: "Yes... very well"
Cons: "puntuality Departure and arrive"
Cons: "Could not checking or do anything from the app unlike others"
Pros: "Flight crew were nice"
Cons: "More spacing between people"
Cons: "Nothing--everything was great--perhaps the best service I've ever received."
Cons: "Upgraded to premium. Only offered cookes and drinks. Screens weren’t working for 5 hour flight."
Cons: "The salad was included two unmentioned items that were unwelcome: bleu cheese and pasta."
Cons: "The flight was delayed initially because of plane late arrival then rerouting and then delayed and cancelled. Spent the night on the floor with no offers for food or beverages or at least offering vouchers for delays not related to weather. Tried to lie and say it was weather related."
Pros: "Room pretty good!"
Cons: "More walking room!!long flight!"
Pros: "Getting to destination"
Cons: "Seats terribly small. No leg room. Sat on runway 30 mins before departure totally cramped"
Cons: "Flight got delayed. We paid for assigned seating for our almost 85 yo mom. And the change in flight no one asked for to get seated in the front of plane. Instead she was seated all the way in the back. It was physically exhausting for her."
Pros: "The crew was polite and professional"
Cons: "At Miami check in, American had 40-60 automated terminals available for self check, but only had EIGHT open for use. Caused a needless bottleneck and the transition from there to the bag drop was also poorly laid out and did not provide a logical nor efficient route from one to the other. fix it!"
Cons: "Food was payable so should not even be a criteria here We had to collect our luggage coming from portugal to check them in Again in Miami. Really a burden. After 20 hours flying this was really annoying. Again Iberia saving money at the cost of clients"
Cons: "Bag check fee is steep for students."
Pros: "The crew was very nice"
Cons: "American booted me out of First Class despite having upgraded me two days prior."
Cons: "Plane was late arriving from California because of mechanical problems. Then we sat on JFK runway waiting to take off. Pilot said we'd be taking off in about 9 minutes. A half hour later we took off. In the middle of the flight a loud horn went off in the cabin. It lasted for about 20 seconds. It was really quite alarming given the earlier mechanical problems. No explanation ever given."
Cons: "Two hour delay out of Denver, no crew."
Pros: "Time was good. Ground service was good. In-flight was okay. Because I love Cathay so much I took a 3 hour longer trip through LA (vs. Seattle) and paid more. But I was berating myself for that. But the flight back was Cathay service at its finest."
Pros: "Friendly and helpful staff, as always!"
Cons: "Far too cramped for seating; im a big guy, but still!"
Pros: "All good."
Cons: "No movie."
Pros: "Staff very professional, everything else went as planned. That's all one needs."
Cons: "We had a hard time hearing (clarity of speech) announcements over the intercom at the gate & on the plains (specially when the captain spoke). Nothing life threatening, but wouldn't want to miss something important."
Pros: "The flight crew was very nice."
Cons: "Small, ol, uncomfortable plane."
Cons: "Re-routed due to aircraft maintenance issue for 2.5 hours."
Cons: "Having to pay for wifi"
Pros: "Timely, good service."
Cons: "Would have helped to know that IB4158 was also AA44."
Pros: "On time with no delays"
Cons: "No snack, and The airline used styrofoam cups which is not environmentally sustainable"
Pros: "Flight was on time, smooth and had great service."
Pros: "Half the crew was decent making up for the other half. The Asian and Hispanic woman did a great job."
Cons: "No ability to do online checkin both websites were not working. Keep the kiosks but have those helpers be able to jump behind counter to help with checkin."
Cons: "It took a while day to get our bags after they decided to put it on the next flight"
Pros: "The crew was nice and helpful."
Cons: "It was 3 hours delayed and we ended up with an aircraft that was in the hanger. The economy seats were really tight, more suitable for a 2-3 hour domestic flight, not for a transoceanic 7 hour flight. I paid $81 for my seat since AA did not let me choose my seat. $81 for a seat that was really uncomfortable and with very limited leg room. I felt ripped off. There were common screens as entertainment instead of individual ones, very obsolete. This will be the last AA flight I will take."
Cons: "Missed my connection in London due to a computer malfunction that took over an hour to remedy. In getting to London, I was automatically rebooked, but with a flight that got me in 10 hours later than expected. I asked customer service about alternate flights, with or without connections, that might get me in earlier, but was given a quite curt, "that is not possible," and turned away. Even if that was the case, which seems unlikely given the multiple other flights arriving in Luxembourg from European airports earlier in the day, it was not particularly friendly."
Pros: "Boarding was fast and easy gate agents were awesome."
Cons: "Older plane. Very uncomfortable"
Pros: "Staff on the plane was pleasant."
Cons: "When I checked in I wasn't given a seat assignment. I had to wait until I got to the gate."
Pros: "Value for money"
Cons: "The staff doesn't hold passengers accountable to carry on bag size and additional bags. It results in cabin luggage storage being full before 3/4ths of the passengers board."
Pros: "Entertainment: individual tv screens, free current movies, flight tracking, music, etc."
Cons: "Not all food items were available when they got to us. The food was not that good. After landing we sat idle for about 15 minutes because another plane was at our gate..this resulted in us almost missing our connecting flight."
Pros: "Staff polite and helpful. No complaints/ Slept all the way"
Pros: "There were several empty seats on the flight, and Evelyne was very helpful in reseating me to a seat where I had enough room to use the in-flight wifi and work a full, productive day (without a seat in front of me obstructing the use of my laptop). She's the epitome of customer service."
Cons: "Food was expensive and not well put together."
Pros: "I booked the flight specifically because it was advertised and booked on British Airways, which is considered a nice international airline to fly. The flight was swaped to American Airlines, and I was put on an international flight that was archaic, I would have been better off flying a prop plane from the 1970's."
Cons: "I booked the flight specifically because it was advertised and booked on British Airways, which is considered a nice international airline to fly. The flight was swaped to American Airlines, and I was put on an international flight that was archaic, I would have been better off flying a prop plane from the 1970's."
Pros: "Food was great and the service!!"
Cons: "Flight was late arriving to Atl flight was late arriving to Chicago made me miss my connection to FNT American rebooked (after they told me they hold plane I ran through 5 concourses to get there n American still left me and several other passengers) through United late flight to FNT a 4 hr lay-over turned into 6hrs 2 plane changes cause of mechanical issues n had to run 2 concourses over still was late leaving and arriving to FNT...."
Pros: "Fares were great"
Cons: "No update for upcoming travel arrangements"
Cons: "Missed the connection in CLT to BTR even though flight status on AA's website indicated that it was delayed enough so that I could make the connection. Ended up spending the night in a cold-assed airport with minimal comfort. I was already confirmed on this flight and AA knew, or should've known, that I was enroute. Not pleased at all."
Pros: "For the first time, ticket counter from the Denver American air assistant patiently review the my connecting flight when flights were delayed twice!"
Cons: "AA keep announcing they will be delayed hour at the time and with east coast time changes, I almost couldn’t make it to fly second connection flight. They should give us guide line to exchange the connecting flights."
Cons: "Taking 48 hours to get home and it would have taken longer if I didn't insist on being put on standby. Being told it was probably "god's will" that my flightless canceled."
Pros: "Since you can not pay for pets online- I stood in line over an hour to pay. Then the CS wrote the wrong gate number on my ticket and I went to the wrong terminal that didn't connect. They took me in a van to make the flight."
Cons: "Pet pay options online"
Cons: "Still in the waiting room waiting for this flight"
Cons: "My flight was severely delayed and my family was improperly informed"
Pros: "The pilot and staff were polite."
Cons: "What entertainment? No movie, no wi-fi, nothing. I didn't eat the food so I can't speak on that. But overall, this was one of the worst airlines I've flown. If I could have done it over, I'd have taken a train or bus."
Cons: "The crew overall. Many of them seemed overwhelmed and bothered to be there. Were not helpful and did not try to create a safe environment."
Pros: "Small aircraft, not crowded. The single window seat on the left side of the plane allowed me to stretch my legs."
Pros: "Crew was great."
Cons: "Doing better with last minute delays and connecting flights. I’ve lost my bags for the second time now"
Cons: "Free wifi"
Pros: "Really good flight attendant crew."
Cons: "The boarding process was unorganized and confusing. The set up at the gate was bad as well."
Pros: "The crew was great! And efficient!"
Cons: "Seats too narrow."
Pros: "Quick boarding and on time take off"
Cons: "The new fare basic coach doesnt allow carry ons even for money! I had to check my carry on for $30, unlocked with all my medication and valuables. I had NO idea I couldn't take a small carry on. That's insane. Worse than Spirit, which is not saying much. At least you can pay for a carry on with Spirit. They forced me to check my unlocked bag. United used to be one of my favorites. Its lower than Spirit now. Beware!"
Pros: "Staff somewhat friendly"
Cons: "See above comment regarding no beverage but gave pretzels."
Cons: "Seats were too small."
Pros: "Being a nonstop flight."
Cons: "Why???? Why do you load from front to back ?? Fill the back to front. Would save so Much hassle and waiting etc."
Pros: "Attendants were nice"
Cons: "Made me check my carry on to destination when lots of people had carry one same size as mine"
Cons: "Boarding was delayed because the aircraft was being serviced. None of the tray tables or screens were cleaned. They looked like people sneezed on them. Disgusting."
Cons: "Commuter flight need internet access. Please make it happen."
Pros: "The crew was amazing."
Pros: "Crew was very pleasant!"
Cons: "The food was absolutely horrible!"
Pros: "Flight was %60 full, had the last 6 rows to myself."
Cons: "Ran out of food (dinner) before they got to my row."
Pros: "The layover in Denver worked out perfectly - no long wait. The first leg they announced Gate check early so there were no delays on boarding. On-time flight."
Cons: "The leg room. Small size of complimentary snacks. No United entertainment."
Pros: "Not much, the first class meal amenities were good"
Cons: "This was obviously an older plane and it showed, the seats were the worst, old and couldn't adjust the headrests and just uncomfortable, the only good part was there were only two seats to a row"
Cons: "It was more of a United experience....they canceled the flight 30 minutes before take off and scheduled me for the morning. It seemed they knew the that this flight would not take off because they sent my bags ahead on the earlier flight but left me waiting for 5 hours. before the cancellation. This was not a Kayak issue but a United"
Pros: "Let us sleep with out disturbing!"
Pros: "Upgraded me to a bulkhead seat to accommodate my 6ft 4 inch frame!"
Cons: "All good"
Pros: "Download the United app, it makes the flight better."
Pros: "Boarding was fast although the flight was delayed 15 minutes. The were very quick and kind."
Cons: "The seat kept slowly reclining and I had to continually pull the seat up. I paid extra because it was Economy Plus and had extra leg room."
Pros: "Everyone was great helped me make my flight on time and great service."
Pros: "I liked the Lufthansa flights using Airbus Aircraft the entertainment system is the best."
Cons: "The entertainment system on the boeing planes is not necessarily the best, the screens are smaller, the selection of movies is not upto date and even Live TV does not work"
Pros: "The crew tried"
Cons: "I sat in the middle seat of row 38. The last one between 2 tall broad melus there was no room to even put the tray table down.it was the worst flight I ever had. Never United again"
Cons: "Didn't use. Had to reschedule thru phoenix with aal"
Pros: "Good movie selection, easy and unremarkable flight. Great way to travel!"
Pros: "On time"
Cons: "To close"
Pros: "Direct tv"
Pros: "Flight was on-time with departure and arrival."
Cons: "The air fare was way over priced."
Pros: "Didn't have food"
Cons: "Seats were uncomfortable and dug into my leg the entire flight causing a bruise."
Cons: "Bad never want to travel with united again..."
Pros: "Price of flight"
Cons: "Space between aeats"
Cons: "I had a connection flight to San Francisco and then from there to Honolulu and the flight from Portland to SF got delayed 5 times to up to 4 hours late so I would've missed my second flight from SF to HNL. They couldn't do anything about it so they put me on the next available flight, the next MORNING. So I had to go spend a night in a hotel which I had to pay for and wait for the next flight in the morning the next day. Next day the flight got delayed yet again this time little over 2 hours. So I would've missed the flight from San Francisco do Honolulu yet again. This time they managed to find a little later flight and put me on that but still had to wait at the airports for over 8 hours. Super mad about how United works... Had problems with my boss as well because I was supposed to work the next day but they rescheduled my flight for that day. Really not a pleasant experience..."
Cons: "8 hour delay."
Cons: "The flight was operated by United, but there was no clear indication that it was so and so checking in at the Lufthansa desk was pointless. Seats are extremely tight and the entertainment system is outdated."
Pros: "Crew and facilities were great. I will travel with you again."
Cons: "Again the seats were a little hard."
Pros: "It was efficient and comfortable."
Pros: "It was a packed flight, the captain was excellent!"
Cons: "The food item's for purchase were over priced!!!"
Pros: "They worked me into the next morning out of Bismarck"
Cons: "Lack of hotel. They did not even offer a hotel."
Pros: "787 is a great machine. Quiet and comfortable. Free movies with great touchscreen and audio."
Pros: "Nothing to eat... For the price of the ticket, this is shameful!!"
Pros: "The breakfast was great"
Cons: "The headrest video screens need a button to turn them off. I almost went crazy for 4 1/2 hours watching the recurrent 30 second (maybe 60) clip advertising the same silliness. It was like torture. Also, why should we have to pay for a movie or a TV program? The whole idea with that is to sooth the anxiety and discomfort of being hostage to a seat without any degree of comfort. That plane was the worst. My tailbone was screaming after 30 minutes. Sure doesn't make me inspired to be a return flyer. Brent W. Mueller MD"
Airlines flying from North Dakota to Baton Rouge have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from North Dakota to Baton Rouge
Masks required on board, masks provided on flights from North Dakota to Baton Rouge
Social distancing seating
Middle seats unavailable to book on flights from North Dakota to Baton Rouge
Testing for antibodies, testing for symptoms for flights from North Dakota to Baton Rouge
Waiving of change fees. Search flexible flights from North Dakota to Baton Rouge