Good flight quick and easy
minor delay, acceptable. paying for comfort+ absolutely not worth the extra cost for the most uncomfortable seat ever. lovely crew rescues the shortcomings of the metal bird!
There was a lady pilot. She helped an older lady get on and off the plane and she helped me with my crabby children get off the plane. It meant the world to me. One of the flight attendants was berating a family in front of me about the 2 year old child’s inability/willingness to wear a mask. I am all for wearing masks, but a little child who doesn’t understand why it’s important to wear a mask and is melting down - is it really that important. I understand the need to follow policy’s.
Pros: "Delta is great and made everything easy and comfortable. Loved having the middle seat open. Flight attendants did a wonderful job! This is a great nonstop flight!"
Cons: "Do not like the high baggage fees!"
Cons: "Flight was almost an hour late to board and depart."
Pros: "A330 plane. I love widebodies"
Cons: "Be ontime"
Cons: "This was a great short flight."
Pros: "Crew was friendly and very clear about masks."
Cons: "Sitting in first class"
Cons: "I would ask that the gate does not share in detail reason for delay in seat assignment is related to getting a family sitting together when the basic rules should apply unilaterally."
Cons: "No milk available."
Cons: "They left without us. They could have waited a few minutes knowing we were on a delayed flight but didn't. They actually left early."
Pros: "The crew was nice!"
Cons: "It was a good expiriance traveling with delta!"
Pros: "Comfortable Seating!"
Cons: "Flight delayed Quite a bit."
Pros: "The movies"
Cons: "They didn’t have any blankets left it was really cold on plane"
Pros: "The cookies and soda was good and staff was exceptional. Instead of cheezits, chips would be better"
Cons: "Instead of cheezits, please upgrade to chips"
Pros: "On time, smooth take off and landing."
Pros: "Clean leather seats. Good screen for movies."
Cons: "Less announcements/movie interruptions"
Pros: "That there were TVs on the seats to watch and it was quick boarding"
Pros: "The flight was smooth and the crew was very professional"
Cons: "Have wifi available"
Pros: "Early departure"
Cons: "Absolutely nothing"
Cons: "Upgraded to comfort, I’ve never sat in a better seat. The crew was all very polite, informative and friendly. Quick and easy flight. Thank you!!"
Pros: "Not very crowded"
Cons: "The pplane was two hours late to depart due to technical issues."
Pros: "The crew onboard was very good."
Cons: "My 4 year old daughter and I were not seated together and I was told that a 4year old could not sit alone yet Delta refused to move anyone. Instead I had to get on board and beg someone to please wait h seats with us."
Cons: "Didn’t get our beverage and snack till we were almost ready to land at Charlotte"
Cons: "Plane delayed 4 times for a total of 4 hours"
Pros: "Nice plane, comfortable accommodations, great crew."
Cons: "There was anything I didn’t like about the flight, everything was great!"
Pros: "Friendly and courteous crew, great food, comfortable seating, quick luggage retrieval. Wow!"
Pros: "The service was impeccable as always"
Pros: "Easy flight from check-in to boarding to deplaning."
Cons: "Nothing really! No entertainment and nothing but almonds eaten."
Pros: "Fast boarding, we even left early! Very kind crew. Flight was WAY shorter than it said on our itinerary!"
Cons: "No TVs and couldn’t get wifi to work. Small plane, slightly uncomfortable."
Pros: "Flight was faster than expected, comfy seats, check in was fast and easy."
Pros: "Updated plane. Had usb charging available!!"
Pros: "Above feedback is for the MSP to GEG flight"
Cons: "We were delayed due to the air conditioning not working. So, it was a tad warm in the cabin. It would've been nice to have someone coming around with water making our delay a little more comfortable."
Pros: "Flight was smooth and leg room great"
Cons: "A flight of four hours should have decent food. Too short connection times and inconsistent restaurants in the airports often leave me very hungry. Give us real healthy food onboard."
Pros: "Everything about the flight was great. We boarded and took off on time. I have no complaints."
Cons: "My seat wouldn't recline at all. I think it was broken. Not the end of the world, but a bit of a bummer as it was an overnight flight."
Pros: "Very late flight. Left on time, arrived 25 minutes early! Cabin crew were friendly and cared for everybody's comfort. They distributed a lot of extra munchies. They had real almonds instead of the usual 1/3 ounce peanuts, isn't that wonderful? Lights went off early and stayed that way so that the passengers could easily sleep through the flight. Uneventful flight, and therefore enjoyable."
Cons: "I had chosen 10C in the Comfort+ section of this MD90 plane. I did get my knee bumped more than once. I still like the seat because I can stretch my legs, but people should be aware of the bumping issue; it can be rather painful, and you do not get an apology."
Pros: "The Economy seats with added space Plenty of space Cheerful crew"
Pros: "We liked the personalized tv screens on the back of each chair that allowed us to watch free movies. The flight crew was very nice as well."
Cons: "We were delayed on our first leg of the flight so go into SL late but was relieved to see that our second leg was also running about 30 minutes late. Made for a very late night getting home and needing to be to work the next morning."
Cons: "Delta cancelled the flight after midnight on Friday morning, and never rebooked me. I still haven't heard from them. In not even sure why I'm getting alerts about baggage claim."
Cons: "1- 2 hour delay in Atlanta, 2- Missed my RJA international connection from JFK, 3- My luggage was not delivered to me by Delta in New York. 4- Had to spend one night in a NY hotel, and pay $185 for it, and I was told that Delta doesn't pay for the hotel because the delay was caused by New York Air Traffic Control. 5- After Delta re-booked me on Air France the next day, I made it to Amman, Jordan a day late without my luggage; which arrived another day late."
Pros: "Got delayed due to the computer shutdown"
Old Dirty plane, no service, late. Ehhh
Connecting flight missed due to 3.30 hour delay at Orlando
Pros: "Crew was great. Love that the soft drinks are still free, unlike some other carriers. More leg room in the plane as well"
Cons: "Delay of 1.5 hours for “fuel” reasons that were sketchy at best. Luckily we were not one of the many that missed connections"
Pros: "Nothing. As sucks."
Cons: "Planes auck. Terminal suxks."
Pros: "The crew was friendly"
Cons: "I paid extra to pick seats for my fiance and I and when we arrived at the gate, they had changed my seat without any advance notification"
Cons: "The entertainment s really poor And flight as delayed for over 5hours"
Pros: "Nothing n"
Cons: "Again - door broken on connecting flight as was the first leg. American needs to better maintain their planes. This is ridiculous"
Cons: "This plane needs to be retired! It was the most uncomfortable seat I’ve ever had! Also the plane was extremely warm. Like a sweat box or a sauna. Miserable flight. Glad it wasn’t long!"
Cons: "The a/c wasn't working. Flight attendants acted annoyed by the people flying, no connectivity to gogo inflight."
Pros: "Highly skilled pilot."
Pros: "The crew was very friendly and accomodating."
Pros: "Flight attendants were helpful"
Cons: "My seatbelt was installed incorrectly."
Cons: "Flight was delayed and I missed my connecting flight."
Pros: "The crew was excellent and most of the counter staff was good except for the one in Dallas. Actually flew on JAL partner AA"
Cons: "Delay out of Wichita and another delay out of Dallas, got into Tokyo 3 hours late. Paid $167 for upgrade to economy plus but seat assignment was in economy"
Cons: "Take off and landing were awful. I fly a lot and this was pretty badly flown."
Pros: "Did not even have food for sale was given a cookie for 4 hour flight and food services at airport was closed so this was pathetic and miserable finally three immigration officers for 4 international flights so we waited for 2 hours"
Cons: "The whole trip was miserable..., flight attendant and pilot were the only nice thing about this trip"
Pros: "Crew made a special effort to find me a nondairy meal (which I had neglected to request)."
Cons: "Web page dysfunction meant we couldn't sign up for wifi. The page asked me to set security questions but the pulldown for the questions had no options to select from. I tried on multiple devices/browsers."
Pros: "Entertainment options"
Cons: "Subpar , cramped flight the entertainment was the highlight"
Pros: "The crew was friendly and informative. They were very helpful. The"
Cons: "The seats were uncomfortable. They were hard and so narrow I had to sit crooked in the seat to keep from getting banged into by the service carts and every person going by to the bathrooms. I'm not tiny, but I'm not huge either, it was just overcrowded. It was also very hot in the airplane the entire way from Phoenix to Spokane. My husband, who is always cold, was even hot."
Pros: "Flight was not full."
Cons: "Luggage was very late and arrived at the wrong carousel."
Cons: "Food could have been better. Plane was 1/2 full. WiFi was not giving all the movies. Only 6 or 7 to choose from."
Pros: "Absolutely none of it"
Cons: "The entire experience was the worst flying experience of my life"
Pros: "Orderly boarding process...On time departure, on time arrival.."
Pros: "Clean and on time flight!"
Cons: "The Food"
Pros: "The dinner was decent"
Cons: "There was NO in-seat entertainment or place to charge mobile devices. Very uncomfortable seats. This plane was very old. 9.5 hr flight was pretty unpleasant."
Pros: "Free water and entertainment"
Cons: "No vegan meal options"
Pros: "Flight was supposed to leave 5:45 PM , they let us board the plane right on time, then we stayed waiting on board for half an hour, there was zero communication from staff or the captain, then suddenly they asked us to leave for no reason whatsoever, we waited and waited, they decided to move us to Gate 1 instead and had us wait for four hours, they served us little food, and told us wait for AA to provide a new plane. we were delayed for four hours, flight left 10PM. very very dissatisfied, never ride with AA or Iberia"
Cons: "I need a refund for this flight. it was a horror, 4 hours of delay with zero communication."
Pros: "Smooth and very friendly service!"
Cons: "Their customer service was no help and didn't know why. So o scrambled to buy a last minute ticket home from the Netherlands."
Pros: "Being able to board early due to husband's disability."
Cons: "Only being provided a warm cup of water. Paid extra $$ for seating with no other liberties provided."
Cons: "Too many delays. Having to de-board after boarding."
Pros: "Big comfy plane"
Cons: "The orange juice"
Pros: "Returning flight had much more entertainment options. I didn't sleep at all during the flight, which was perfectly fine by me because I didn't want to. The crew did a nice job. Complimentary wine was nice."
Cons: "Hated having to pay extra in order to sit next to my wife on the plane for our honeymoon. It was not clear from the beginning about needing to reserve any kind of seat before most were taken."
Pros: "It was on time and there was a pillow & blanket waiting in every seat."
Cons: "Poor video screens, no choice in fils without downloading & paying for their WiFi, and film language kept changing randomly from English to Italian!?!"
Pros: "Quick and easy boarding"
Cons: "Uncomfortable seats"
Cons: "I was supposed to dj in dallas at 12am got a flight in at 7pm but with mechanical problems flight was delayed to a 2:20am landing which I missed my job. I paid for a flight I didn't use and lost 1300.00 usd 0 out of 10 for AA"
Pros: "Overall it was very comfortable and smooth flight."
Cons: "The airplane was looked new, clean and the seats were very comfortable."
Pros: "left early and arrived early. cabin staff was friendly"
Pros: "On-time arrival"
Cons: "Lack of customer service for parents traveling with babies. Denied pre-board despite asking gate agent. Not kid-friendly."
Cons: "For an airline that has been around as long as they have, their customer service is lacking signicantly. Communication was lacking to the passengers. As far as helpful, I cannot say they I witnessed anyone being helpful or trying to make a pleasant experience. The flight attendants seemed lacking in knowledge, friendliness, consideration, or empathy."
Pros: "The crew were beyond excellent and tried to help with the seats. They were also very apologetic for the seat issue."
Cons: "Our seats had no power and couldn't adjust. The crew manually did it for us but we never got it to go close to flat. We were on an old 757 which is such an embarrassing product for AA compared to the new or refurbished planes."
On time. Good seat… good price
Plane supposed to leave FLL to TYS at 530p. There was 2nd flight scheduled for 830p. Flight 973 delayed until 9p. No explanations given. Flight did not start boarding until 920p. We didn't leave FLL until 10p. The other flight, the one at 830p was on time and arrived on time. I want an explanation for why flight 973 was delayed and why the delay was delayed from 920 to 10p before leaving FLL. I was at the airport waiting for my flight for over 8hrs. My flight was delayed 4-1/2 hrs, 530-10p. I want an explanation and I want some sort of compensation for such poor service. I didn't arrive in Knoxville until after MIDNIGHT Sun Aug 31st. I had to arrange for transportation home from the airport as my flight was delayed and delayed again and they had no idea when I would actually arrive. Isn't it a law that requires a passenger be compensated if their flight is >4 hours delayed? Allegiant apparently thinks they have no responsibility to give any reasons for their flight delays. We're just supposed to take it and like it. I requested seat on 830p flight and was told there were no available seats. Allegiant personnel was zero help from check in to crew on plane and again on ground in Knoxville. Useless is the word I would use.
No frills airline. Aircraft are clean and staff friendly.
I think regular soda and water should be covered. Also the leg room isnt good. But it would not matter if the seat was adjustable.
I like the fact y’all get me to my destination on time.
Pros: "Crew was great!"
Cons: "Boarding was excruciatingly slow."
Cons: "Communication with the customers"
Pros: "Flight was on time"
Pros: "They sat my family together and the crew was amazing."
Cons: "The seats are really uncomfortable and the flight was really packed with all this covid stuff."
Cons: "Great price. Wonderful flight. Seats are so close knees touched the whole flight."
Pros: "Easy and quick boarding."
Cons: "Should offer free water at least."
Pros: "Fast boarding, early arrival"
Cons: "Snack offerings"
Cons: "Late to load and then put us all on the plane and made us sit on tarmac for over 1 1/2 hours"
Pros: "Fantastic! Smooth sailing!"
Pros: "Flight attendants were great."
Cons: "Bag check agent could have been a little more friendly."
Pros: "Everything was perfect!"
Pros: "the crew was very welcoming. and the boarding process was fast."
Cons: "the seats are not comfortable. however I can understand because of the price."
Pros: "The crew was very nice and professional. Seats were as comfortable as they can be"
Cons: "I really didn't have any problems , very pleased with the airline"
Pros: "Price and timeliness"
Cons: "Airline broke the stroller we had. That could have gone better."
Pros: "The crew was great. We left on time and arrived on time."
Cons: "I wish water was free. That is the only thing I don't like. I understand it's a cheap airline so everything cost extra, which is fine. But come on, water should be free."
Pros: "Crew was really nice! Flight was quick and easy"
Cons: "Super rude personelle"
Pros: "Great crew and online customer service..."
Cons: "1- Flight Behind Schedule 2- Live customer service agents are truly non-existent until 1.5hrs before ‘departure’"
Cons: "Hsve to pay for drinks & snacks"
Cons: "Lousy airline. Left gate late and unfriendly crew. Wanted to charge me for carry on."
Cons: "The flight was delayed 30 minutes"
Cons: "The flight was delayed all day!!!"
Pros: "Flight attendants were nice."
Cons: "There was no one working at the counter when we arrived at the airport and there was already a sizable line. We waited about 10 minutes before anyone showed up to assist customers. Not sure what was up with that. Very uncomfortable seats and crowded seating on plane which is typical these days everything else went fine. Flight left and arrived on time."
Pros: "Easy boarding, very nice crew. I would definitely recommend spending the extra for Priority, it is much faster."
Pros: "The flight was delayed for almost 4 hrs, but the staff was excellent. From the check-in agent, the gate agent, the flight attendants and pilots - everybody was upbeat and helpful."
Cons: "Just the continual delays, but the mobile notices were so helpful in not coming to the airport for a delayed flight. As always, the fact that the seats don’t recline makes the trip more uncomfortable."
Pros: "Flight crew were very polite and we received free soda. Free booze however would have been more appropriate after spending my entire New Year’s Day in an airport."
Cons: "Reviewed 9 hours because a crew member didn’t show. Was originally told 6 hours delay only 20 minutes before the flight was due to leave. Received two $8 meal vouchers and rude and slow service from the entire ground crew."
Pros: "Keep the free snacks and drinks, NA or soda, I really just miss the legroom (nearly 6’ tall) and cushions, a chair that can ease back a bit. All airlines do this but you are worse than frontier, the major carriers have skimped but not like this."
Cons: "3 hour torture chamber. When she said it was their goal to make us comfortable, but more importantly to keep us safe I snorted laughter. It was a bit better and a lot shorter than the dark passage"
Pros: "Kids board first and you dont have to worry about seating if u have a young child. Also, the nonstop flight was so relaxing."
Cons: "Not much..."
Pros: "The price was unbeatable, especially if you don't pay for a checked bag, carry-on, or a soda on the flight. Very smooth flight as well."
Cons: "The plane interior looks like it was gutted, then fitted with hard, plastic seats. No headrests, no privacy for the flight attendants. Everything costs extra."
Pros: "The staff is always helpful and flights are comfortable."
Pros: "The crew, from start to finish were great. From gate to gate The plane was nice and clean. The phone app was pretty well done also."
Cons: "I know you have to make a buck but damn. Peddling food, drink all the charges and the credit card offer during the flight."
Pros: "No hassle. No delays."
Pros: "Boarding at the new Austin South terminal was a breeze!"
Cons: "It's ridiculous to make passengers keep their personal items on the floor when most of the overhead lockers are empty. Ridiculous and dangerous."
Pros: "Love the ticket price, but charging $44 for a carry-on? C'mon man! Added charges that were worth it? Priority boarding: $15, Exit row seating: $25 Also be advised that all food & drink is for purchase and must be purchased with debit or credit card - absolutely no cash."
Pros: "friendly staff and clean enviornment. no nonsense flight."
Cons: "nothing to say except that seats could be a little more comfortable."
Pros: "The price for the flight and the direct flight make it worthwhile."
Cons: "Boarding process was completely chaotic; they had two lines, one for people with paper boarding passes and one for those with electronic passes, but they just let everyone line up all at once which was way too crazy. It needs to be better organized."
Pros: "The crew and pilot"
Pros: "First time flyer on this airline... I loved that it was a DIRECT flight halfway across the country."
Cons: "Where to start... i guess for starters EVERYTHING is an upcharge. I was suprissed the seatbelts were included! Less legroom than a Cesna 152 and surrounded by 159 of my closest friends. And i mean SURROUNDED. That cabin is SO tight! So tight in fact the seats are a blow mold plastic with roughly 1.5" of foam and fabric. Think go-cart bucket seat with some foam rubber and pleather. Then there's luggage... My carry on bag (that I've used for 15yrs) was too big for the jig at the counter so got to check it for an additional $10 (above the $30 i had to pay to bring it) and they charged me $40 for my original check bag. The hitch is that they only allow 40lbs ($1/lb) for that check bag when the rest of the industry says 50lbs is the norm. Oops, gotta pay for that too! And wait for it... sodas are $2 in flight!"
Cons: "Two out of three bathrooms out of order"
Pros: "Very affordable."
Cons: "Seats are too close"
Pros: "Plane was roomy and comfortable."
Cons: "The Plane WAS NOT CLEAN! The turn around of the plane was so short that you guys did not take the time to vacuum the interior of the plane. My seat and other seats in my row was full of cookie crumbs and sticky food from the previous passengers. It was totally disgusting. Yuck !!"
Pros: "Excellent direct flight at good price"
Cons: "Flight 339 not listed on TV monitors at Boise airport"
Pros: "Fast seating with veteran's seated first."
Cons: "Small seats that don't recline."
Everything was fine but the food was not good
The armrests were truly uncomfortable! Very cramped. My feet and knees were hurting. My backpack took all the tiny under seat space unlike the previous two flights. I did my best to sleep through the turbulence.
Pros: "That they had TV in flight"
Cons: "Super small and crowded flight, no safe distance whatsoever. A particular older flight attendant was cranky."
Cons: "Way too crowded on the plane"
Cons: "An out delayed with one update from the pilot. Sitting on the tarmac with no AC for an hour."
Pros: "In flight experience was ok."
Cons: "It was difficult to learn gate information, was provided at the last minute, which is tough in a long airport like Munich. Airline few us into an airport that was the center of a political protest which was known at the time of takeoff. We should have been warned as it required 4 hours to leave the Barcelona airport, walking away from it 3 miles in the rain."
Pros: "Crew was great."
Cons: "Doing better with last minute delays and connecting flights. I’ve lost my bags for the second time now"
Pros: "Really good flight attendant crew."
Cons: "The boarding process was unorganized and confusing. The set up at the gate was bad as well."
Cons: "This was the most uncomfortable flight I have ever had. The plane was so hot we were sitting there sweating the entire time. It made it impossible to sleep or focus on a movie or anything, and it made the flight feel 10 times longer."
Cons: "This flight was five hours late. there was an exchange of four planes before United could provide one that did not need maintenance. When it was time to board there was a last minute gate change to a different terminal. Surely United must have known of this hours in advance."
Pros: "Check-in process was smooth"
Pros: "Able to use my frequent flier miles."
Cons: "Boarding, comfort, de-planing."
Pros: "Leg room was good in economy plus but no entertainment. Flight ran on time though."
Cons: "WiFi was broken and only refreshments offered! No meals for purchase only snack boxes that were horrible."
Cons: "I didn’t need a second breakfast at 10am, I’d much protégée- a better lunch."
Pros: "made it home safe"
Cons: "Boarding protocol. we were traveling together and were placed on opposite ends of the aircraft. very cramped seats. would prefer not to fly them again."
Pros: "Nice smooth flight."
Cons: "Hard, uncomfortable seats."
Pros: "No problems and the crew was friendly and helpful."
Pros: "I always feel merely "tired" after the Denver-Tokyo flight on UA's 787 Dreamliner. On all other aircraft, I always feel "exhausted" after an intercontinental flight. The increased humidity and pressure make an incredible difference. As usual, I paid a ~$300 premium to take this flight (HKG-NRT-DEN and back) rather than cheaper HKG-SFO-DEN or HKG-SEA-DEN routings, which feature 777 or A330 aircraft."
Cons: "As long as you don't expect the level of service you would receive on an Asian carrier, United is fine. As usual, United's cabin crew are simply not generally gentle and welcoming. They get their jobs done, and I feel safe with them, but I don't look forward to interacting with them. I wish ANA would operate NRT-DEN!!!"
Pros: "There was no in-flight entertainment. I like when the planes have the TV's so you can watch."
Pros: "Flight attendants were exceptionally great! Gave out free drinks and snacks for no reason."
Pros: "The crew was amazing."
Pros: "Food was good"
Cons: "The flight was operated by United. It was a long 10 hour flight. The plane was not very convenient - there was no much leg room, the TV was a tiny one - impossible to watch."
Pros: "The layover in Denver worked out perfectly - no long wait. The first leg they announced Gate check early so there were no delays on boarding. On-time flight."
Cons: "The leg room. Small size of complimentary snacks. No United entertainment."
Pros: "Competent, organized, pleasant and efficient staff, on time"
Pros: "Not sure!"
Cons: "Crew service"
Pros: "kept on delaying and didn't take off until almost 3 hrs later"
Pros: "Clean waiting area; enough room overhead for my carryon bag."
Cons: "Couldn't get internet based entertainment on my iPhone as advertised"
Pros: "Flight was very smooth and timely"
Cons: "Wifi didn't work properly. Couldn't watch anything entirely. Frankfurt Airport is poor logistically"
Pros: "The crew was excellent"
Cons: "IF A PASSENGER CANT FIT IN ONE SEAT MAKE THEM BUY A SECOND. I SPENT 2 HOURS WITH SHREK SITTING ON TOP OF ME"
Pros: "Very nice crew who were attentive and friendly."
Cons: "Waiting 5 hours for this flight, after a very long overseas flight just about did me in. Wish they had more than one or two flights a day from Denver to Spokane."
Pros: "Let us sleep with out disturbing!"
Pros: "Our departure was delayed by a pump problem of some kind. Then the pilot aborted a takeoff because of another error. Needless to say, we were a bit nervous."
Pros: "The flight was quick and painless"
Cons: "Yeah, it was a bit frustrating trying to rush and hustle from gate to gate with how many times they changed the location!!"
Pros: "Delays seem to be frequent with united and the staff is always in a bad mood. Will not fly again with them, I flew one leg on a different airline so I wouldn't miss my international connection as they wanted to delay 6 hours!!!"
Pros: "I survived."
Cons: "Just before takeoff we had to abort and the crew slammed on the brakes. It was entirely frightening. We sat on the runway for a long time after that while the crew did not have clear answers for what was happening or why. Several things happened while we were on that plane that were unnerving for the passengers. So much so that at least one passenger threw up. Very scary. We did end up taking that plane on to our destination two hours later, but it was the worst flight experience of my life."
Pros: "It was Great Thank you"
Pros: "There was nothing good to like about this leg of my trip."
Cons: "I paid for first class and It was the worst flight I have ever been on, sat in the plane at the gate for over an hour with a huge women that was brought up to1st class from economy, she smelled, she was a lush. There was a child that did not quit crying the entire flight, I could not get off the plane fast enough, there was nothing1st class about the flight, we needed fuel after we boarded, then it was a cargo issue,and then it was airport, we should not have been on the plane until the plane was ready for flight.very poor planning you should be embarrassed about the flight."
Pros: "Crew was friendly. Everything went smoothly."
Pros: "Pretty typical domestic flight. The crew on this flight definitely seemed tired and "over it". The one attendant stood blankly, staring off to the back of the plane robotically going through the safety. Far cry from the staff on my previous 10+ hour flight from Munich."
Cons: "No free entertainment whatsoever, and even though the screen reads that flights under 2 hours are $5.99, and our flight was a few minutes under 2 hours, the price was still the regular $7.99. Not worth it."
Cons: "It was so cold on this flight. Like ice cold. It wasn't just me, I traveled with 3 other people who were spread out on the plane and all of them noted the sub zero temperatures."
Pros: "Had a window seat that allowed me to sleep"
Pros: "We arrived very early to our flight. Our flight was cancelled but United switched us to a flight leaving shortly with Delta. They were great."
Cons: "Everything was fine."
Cons: "Seats were uncomfortable and dug into my leg the entire flight causing a bruise."