Daily cleaning, installation of cabin HEPA filters on flights from North Dakota to Missoula
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Scores according to KAYAK customer reviews
Cons: "Airplane temperature. It was warm and humid."
Cons: "Limited options of entertainment for a 10.5 hour flight. I was happy that I downloaded a lot of content on my devices before my trip. Everything on the flight had a purchase option but got rather spendy to get headphones, entertainment, additional food & drink."
Pros: "Short flight"
Cons: "Beware- They will sell you X class fares which do not come with a seat assignment. DO NOT BUY! You end up wasting time at the gate to get a seat."
Cons: "Older flight attendant charged me fir my drink even tho I was in premium seating and the flight was extremely late"
Pros: "Plane was clean, spacious, entertainment system was great, lots of food offerings. Will fly this airline and aircraft again!"
Pros: "On timeseats"
Cons: "Seats too narrow and short."
Pros: "Very courteous staff and crew throughout both flights"
Cons: "Nothing. Two short hop flights"
Pros: "Big seats love the gogo in flight"
Pros: "The flight attendants were wonderful. The seats are very comfortable. While waiting for the flight at the airport, an employee was offering everyone free snacks and drinks. I will use this airline exclusively in the future."
Cons: "There is nothing bad to say."
Pros: "Great movie and entertainment selection!"
Cons: "The plane was really cold at night. I wish they could offer economy blankets and pillows"
Cons: "Flight was delayed by air traffic control. Missed connection. Had to fly back to Portland and wait for 7 hours and still not there yet. I was told to find a couch in the airport"
Pros: "Great attitude of crew. Very pleasant and attentive. Made the best of their way to take care of everything"
Cons: "Might want to look into refurbishment of the aircraft at some point soon. Lots of thing S worn out or not working"
Pros: "Snacks and leg room"
Cons: "Seats were extremely uncomfortable"
Cons: "The air conditioning on the flight was not working right. It was very hot for the entire flight."
Pros: "Crew was very personable. Seats were narrow in premier class."
Cons: "WiFi was not operating."
Pros: "Despite the heavy snowfall at the end of our flight and elsewhere in the country, Alaska Airlines did a great job of keeping us up to date on the delays. They were eve able to make up much of the 45 minute time loss in flight to get us to our destination. The flight crew was in high spirits throughout the flight as well."
Cons: "There was an obnoxious rattling in one of the overhead bins - maybe because the props were spinning faster to get us to our destination 30 minutes quicker. But the flight attendant did everything she could to try to silence it. Eventually, she won the battle."
Pros: "Boarding was a breeze, crew communicated well, seats were comfortable, plane wasn't too hot or too cold"
Cons: "Had a problem with checking my baggage in anchorage which led to $300 being held from my account for 5 days. They refunded my baggage fee though"
Pros: "They were helpful and polite while boarding and flying. They even give you a complimentary glass of wine or beer on board. All in all my experience was extremely pleasant. They have been much better than my experience last week with united. I would very much recommend Alaska if you have the option."
Pros: "Quick and painless with a great view of Mt. Rainier!"
Pros: "I love the ability to stream movies on your own devices."
Cons: "The movies would 'skip' missing whole scenes at times."
Pros: "om time"
Cons: "We were rerouted through Helena, MT and had to rent a car and drive 2 hours to our destination. Due to the limited services into Montana through Alaska Airlines, we would highly consider another airline to accommodate future trips."
Pros: "All the staff member were really kind and helpful. The boarding and the unboarding was made smoothly."
Cons: "The seat are a bit uncomfortable and theres not much leg room for tall people."
Pros: "The ability to get to Montana in 3 1/2 hours. The only reason I fly squashed in a tin can."
Cons: "Being squashed in a tin can and not being able to recline. I never feel my comfort is any kind of a goal by an airline. Only one goal for the airline. Profit. Can't even say safety is a high priority because how the heck can you get out of a plane when there's no space to walk. Passengers need more space not less. But can't do that it'd lower your profit."
Pros: "Smoothest missed approach and go-around in localized early AM Portland ground fog (I am ATP pilot myself). Bravo - nearly no one else of the passengers even noticed!!"
Cons: "There was freezing air blowing on my feet!"
Pros: "Excellent, quick service. Luggage picked up and brought down efficiently from the plane."
Cons: "Passengers weren't informed prior that the walk to the plane was very long."
Cons: "Paying for food during a lunch hour flight"
Pros: "Quick flight- friendly staff"
Cons: "Landing was a bit abrupt but not scary."
Cons: "No beverage or snack service whatsoever. And when asked about water to the flight attendant, she looked pissed off like she couldn't be bothered. She didn't do anything but eat her own snacks at the back of the plane the whole time! Also this plane has only a chemical toilet. Very poor experience. Plane is also super small."
Pros: "Staff was great, loading and unloading of plane was swift"
Cons: "There's absolutely no way to be comfortable flying while fat and wide unless you have first class seat money. WHY DO THE SIDES NOT GO UP? I had a hard plastic seat divided lodged in my outer thigh with no hopes for comfort for over an hour, I cried from the pain."
Cons: "the meanest most rude racist hostess ever! her insinuations and degrading way of speaking to me left me speechless. i will file a format complaint and might even take it further."
Pros: "Friendly, caring crew."
Cons: "Wi-Fi would be nice."
Pros: "Not a full flight"
Cons: "Nothing it was a smooth flight."
Pros: "Left early and arrived early. Bags were at baggage claim when I arrived."
Cons: "Crew at gate never kept us informed . Did not board us at time they had posted and never announced that. I ended up just standing in a line that formed that how I knew to board. Seats were way to small and the attendant hit my arm with beverage cart. She never announced she was coming through and didn't apologize just speed by. Pilot never came oup on speaker to talk with us either"
Pros: "This is the best airlines I have experienced and i can't wait for my next trip. Everyone was caring and the experience was fantastic and easy."
Pros: "the plane was relatively clean and maintained."
Cons: "A disabled girl and her family were seated immediately behind me and the girl bellowed and screamed more than half of the time, She also began emitting a foul stench i can only assume was a solid in her underwear or copious flatulence. She kicked and pulled on my seat (inadvertently pulling my hair in the process). The parents had very little control and did not seem to have an idea of how to fix the situation. When she draped herself over the seatback I pointed her out to the attendant when she asked if there was anything else I needed. She found me another seat for the last 1/4 of the flight and gave me a free drink and some chocolate. I think it would have been smart to address the problem when it first started instead of pretending everything was fine. This girl did the same thing on my flight out to others and it was not tolerable even 10 rows away on the other side of the plane. The other people in my row were irritated they had to stay and continue to suffer. If i knew there was the possibility to move I would have done it right away. Addressing the issue right away would not have solved the problem probably but the rest of us might have been able to move out..."
Pros: "Everything was fine."
Pros: "They offer complimentary beer & I think that's cool. I also like the moldable headrest."
Cons: "Seats are smaller than usual economy."
Pros: "Our flight was delayed for over two hours and we didn't receive any type of notification. We got to the airport and then we were told. If we had known we wouldn't have come to the airport, returned our car…. We would have spent that time in Maui. Very bad ending to our trip. Plus, they didn't issue any type a voucher or refund for that. We are very disappointed."
Cons: "Our flight was delayed for over two hours and we didn't receive any type of notification. We got to the airport and then we were told. If we had known we wouldn't have come to the airport, returned our car…. We would have spent that time in Maui. Very bad ending to our trip. Plus, they didn't issue any type a voucher or refund for that. We are very disappointed."
Pros: "Non stop flight from Puerto Vallarta to Portland, that is a great deal to me. I love it."
Pros: "Such an easy flight! The flight crew is always amazing"
Pros: "my inflight meal was wonderful, the staff were friendly and very attentive and I was sitting in the last row. flight was delayed many hours due to mechanical issues on the plane and saftey came first."
Cons: "since the seat doesn't recline in the last row, more padding in the headrest would be nice"
Cons: "Terrible turbulence :("
Pros: "Kid got wings on first flight! He was thrilled. Free microbrewery beer didn't hurt my feelings ;)"
Cons: "Flight back from Seattle was not pleasant. Flight attendants were just plain crabby, didn't make eye contact or verbally respond to questions. Flight staff can make or break an experience, and these ladies broke it..."
Cons: "Free WiFi"
Pros: "Landed safely at PHL."
Cons: "Flight was 2 1/2 hours late after having to change aircraft following initial boarding."
Cons: "plane stated wifi available but did not work. plane was outdated also no power at seats available"
Pros: "Crew was great. Love that the soft drinks are still free, unlike some other carriers. More leg room in the plane as well"
Cons: "Delay of 1.5 hours for “fuel” reasons that were sketchy at best. Luckily we were not one of the many that missed connections"
Cons: "It was extremely hot on that flight. I continually had to get up to cool off."
Cons: "Ramps up to the plane are a challenge for someone with movement problems. They had a mechanical issue that delayed departure for almost an hour for lack of a single screw."
Cons: "2 hours late stuck on the plane. Service was not that great"
Cons: "I was sitting in premium economy and there was no food left. Unacceptable on a long flight. Also on long flight they should give you the can to drink. One little cup of liquid and NO food not even a bag of pretzels or cookies was offered. They could have at least come around with water only later on"
Pros: "Overall is a good flight"
Cons: "They need to have better policies for morbidly obese seat mates who feel entitled to lift the arm rest and take over a good part of the neighboring seat. With a full flight, the attendants couldn’t change our seats and said that they realized I was out a horrible situation"
Cons: "This plane needs to be retired! It was the most uncomfortable seat I’ve ever had! Also the plane was extremely warm. Like a sweat box or a sauna. Miserable flight. Glad it wasn’t long!"
Pros: "Ddd the pilot just start working for American Airline? Worst landing ever in many years of travel working for FAA! The guy need to get more training for sure."
Cons: "Stayed on the plane another 1 1/2 after landed"
Pros: "Flights were always on time . Most staff members were friendly. Seats are comfortable. I looove that they allow you a purse and a true carry on ."
Cons: "Movie selection on long flights not impressive ."
Cons: "Never made it to Chicago, rerouted through Washington DC."
Pros: "Leaving that airplane 8 hours after expected."
Cons: "The fact that I was delayed twice, given false information, had to wait to board because a flight attendant was late for her shift and then had to run from terminal to terminal to find my flight on my own because no representative could help me or show up."
Pros: "Comfortable flight except for limited leg room. Great movie selection."
Cons: "Poor leg room for tall people"
Cons: "Six-hour flight. Seemed like a new plane, but no electrical or USB outlets. And considering there were no seat-back entertainment units, we had to use our phones, which ran out of power midway through the flight ... and again, no way to charge. Why not use this plane for short routes and use the better equipment for long flights between big hubs like this one was?"
Pros: "The sight that you can see when you fly over Cordillera de los Andes."
Cons: "No food, no entertainment. We had to board by bus, not by the bridge. Old plane."
Pros: "The airplane is new"
Cons: "The crew was terrible, so rude, really I don’t understand why there are like that. Is like asking a favor for everything . The seat are to short of space and uncorfortable"
Pros: "We didn't crash"
Cons: "The crew met their requirements. I dont think you’ll survive they dont go beyond."
Pros: "The crew was helpful and friendly."
Cons: "Baggage was damaged and took a long time to get to the claim area."
Pros: "Absolutely none of it"
Cons: "The entire experience was the worst flying experience of my life"
Pros: "The comfort of the seat 8A on the flight 755"
Cons: "Qantas would not let me upgrade at 24 hours into Business Class. They wanted me to buy a whole new ticket. All other international flights I take allow me to pay for an upgrade within 24 hours of the flight for around $2000."
Pros: "The planes were on time. On our way down to Cozumel. The pilot let me 4-year-old son see the cockpit. Which was AWESOME, they were great As well as the flight crew on the way down. The trip down was terrific, If AA had this level of service all the time I would fly with them all the time."
Cons: "The trip home was more of what i expected from AA. The check-in process was slow and i was overcharged for my bike, On the way down it was $25 the same price as previous AA flights, On other airlines, it also just counts as a piece of luggage. On the way home i was charged $150 oversized luggage, yet it was <50 lbs and within the size limits. The flight crew was not overall friendly. Very business like and not warm at all. If they were a restaurant i would not be returning. The locks on my bike case were both broken off. the case was not locked. Nor was this done by TSA as they would have left a note as they have previously done."
Pros: "The check in woman was rode and could barely soak english"
Pros: "Loved the entertainment features. Great movie selection!"
Pros: "flight attendant asked if wanted to move to area with two seats"
Cons: "no charging stations"
Pros: "the plane was very new and in excellent condition"
Cons: "Small plane"
Pros: "Crew was pleasant"
Cons: "Needed to return to gate to refuel after aborted takeoff attempt. Thi"
Pros: "Crew was excellent and live tv options"
Cons: "Temperature on flight was freezing cold!"
Pros: "The seats were comfortable. The flight attendants were courteous."
Cons: "The food was not too good."
Cons: "Don't have tv in seats hard to watching one tv"
Pros: "The flight was about one hour late. We were advised of the late departure while checking in. The plane was very comfortable and the ride was smooth. Staff were professional and courteous."
Cons: "Only served sandwich with meat. No choice. However, unlike other airlines that don't serve anything on such a short flight, it was refreshing that they provided a FREE light snack."
Pros: "Priority boarding provided by my credit card"
Cons: "I had reserved seats 31A and 15C for my flights 1561 and 6779, goinf Frankfurt to Dallas, and Dallas to San Jose. The charge for reserving seats was $182.03. Instead, I was put in mid-row seats 42D and 24E, on both flights. No notification or explanations from American Airlines or Kayak, and no refund...yet. Any comments?"
Pros: "Seats were comfortable, the plane was clean, and all flights left and landed as scheduled. Actually, they landed and unloaded is early! Would recommend if you don't mind paying extra $25 to check a bag."
Cons: "That no checked bags are included in the flight costs. They didn't hide this or surprise me, but just a dislike."
Pros: "Eventually we got to hartford"
Cons: "Delayed leaving ATL, sat on the Tarmac for 30 mins. Leaving CLT was delayed 1.5 hrs for mechanical issue because it problem occurred during a shift change. Also was never given the opportunity to choose a seat assignment on CLT-BDL so I ended up in the very last middle seat."
Pros: "Very kind crew and staff."
Cons: "Newport news has no comfortable seating in the airport...no where to nap until the flight."
Pros: "Free military upgrade was awesome. Thank you AA. In flight entertainment was good because it was free. And thank you for the USB outlet, now if you could just do that for ALL domestic flights i would never fly anything other than AA. Also, my connection was late and AA held the flight for me and 11 others to our final destination to Honolulu. Thank you American Airlines."
Cons: "Some of the flight crew were awesome, and some reminded me of my 3rd grade teacher. Overall good but not great. Nothing to really complain about though."
Pros: "Almost always on time, captain keeps us updated, friendly airline staff"
Cons: "The flight had to circle LHR for about an hour, and I almost missed my connecting flight to EDI, even though I had a 2.5 hour layover. I also paid over $1,700 for a one-way ticket and $300 in baggage fees, and should have been upgraded before any of the mileage program freebies."
Cons: "One hour delay sitting inside the plane with no pilot!! And to top it off, the air conditioner was off!! Will never fly American ever again."
Pros: "Well.....it was canceled so I had to go to charlotte after to London and at the end at Rome and every one of them had delay's"
Pros: "I could ask for the whole can of soda on any flight. A passenger told me that delightful news."
Cons: "I'm tall 5'9 and my knees were literally up against the seat in front of me."
Cons: "I am still not feeling well to travel, so I was staying at home and no Madrid, may be in the fall or winter when I get better, I will visit Madrid one more time."
Cons: "We sat on the tarmack for two hours due to lighting get, while the Delta flights continued on as usual. This was an American Airlines policy."
Pros: "No seat not comfortable."
Cons: "No legroom."
Pros: "Easy boarding"
Cons: "Half the flight didn't wear masks, crew didn't bother to enforce."
Cons: "For the price it was a very good flying experience"
Pros: "They sat my family together and the crew was amazing."
Cons: "The seats are really uncomfortable and the flight was really packed with all this covid stuff."
Cons: "Was surprised to see 0 social distancing in the plane. It was packed and not everyone had masks. Should be mandatory."
Cons: "Temp in the cabin was a little chilly but not totally uncomfortable"
Pros: "Quickness, efficiency"
Cons: "Nothing. I received all I expected."
Pros: "We had a really nice crew."
Cons: "Seats are uncomfortable"
Cons: "Alligient air is an excellent economy airline that flies non-stop to smaller cities."
Cons: "If you dont have TSA precheck....get it...lifesaver"
Pros: "Flight speed"
Cons: "The crew needs to remember that we are all watching and listening to them hoot and holler with themselves. During the flight the head attendant was watching a movie on her personal device. At this point anybody could do her job"
Pros: "On time"
Cons: "Seats could recline"
Pros: "This flight itself met all expectations and I am very pleased with Allegiant."
Cons: "Communication & Technology @ check-in. I was never able to check in using the Allegiant phone app. Reason never communicated. Unable to check in online. Finally after a long hold over the phone I reached an agent who explained the system was updating. Bad set up. Could have been communicated!"
Pros: "Met expectations"
Cons: "Met expectations"
Pros: "Early boarding, early taxi, efficient fly time. Great flight!"
Pros: "Enjoyed isle seat."
Cons: "Wider seats."
Pros: "Nothing. It is a cheap airline and it shows. It is the worst airline I have ever flown."
Cons: "The crew was okay but it must be depressing to work for a company where you cannot get a glass of water without paying for it. I had never flown allegiant and was not prepared for paying $50 for my carry on bag."
Pros: "On time, clean plane."
Cons: "Everything was fine. Thanks!!"
Pros: "On time"
Cons: "Crew unfriendly, sometimes rude"
Pros: "We finally got to our destination"
Cons: "Uhh not boarding and then the pilot coming on and saying "whoops we have to deplane since the weather is bad." Really? Why not just delay boarding instead of putting everyone through that. Terrible experience"
Pros: "Allegiant knows how to get people off and back on the plane ASAP. The last few flights I have taken we left early and arrived earlier than planned because of this. Crew was friendly. I like the fact the flights are direct and no layovers at airports."
Pros: "Crew was great"
Cons: "Earlier delay notification"
Pros: "Everything was done right"
Cons: "The landing was rough"
Pros: "To be honest nothing"
Cons: "Missed flight any no one was willing to help us pure BS"
Pros: "Non-stop flight at a reasonable price"
Cons: "Food choices are very limited"
Cons: "Flight delayed when we ere told it was early. Waited and waited."
Pros: "Friendly staff!!"
Cons: "Hour delay on flight"
Pros: "Quick flight and overall nice crew."
Pros: "friendly helpful staff. on time. safe."
Cons: "my suitcase went to the WRONG destination. very inconvenient and expensive. also plane interior was pretty shabby which made me wonder about the engines, mechanical etc."
Pros: "Nonstop on time and as expected"
Cons: "Left late"
Pros: "The friendly staff made our daughters 21 to Vegas absolutely perfect"
Pros: "The plane was clean"
Cons: "You have to pay to choose your seat, to have more than one carry on bag (literally of any size!!), and for any food. Nothing is complimentary. The seats don't lean back at all. No headrest adjustment for any sort of comfort. The seats are hard. We had a 30 min. Delay for some reason we were not made aware of and no apology was made. No Tv's or even a pocket in the seat-back in front of you. Basically if you can fly anything else other than this airline you are probably better off. Delta is basically the exact opposite of this airline and even American does way more. If I can help it I will never use this airline again."
Pros: "I had 44 min they wouldn't give me my boarding pass then the flight was delayed to 5:30 and they still wouldn't allow me up."
Pros: "Great service and very clean plane. Staff did everything to accommodate everyone's needs."
Cons: "There was a lot more turnulance than expected which could have made for our shaky landing but the pilot did a great job regardless."
Pros: "Well, it was a somewhat inexpensive flight out of a convenient terminal."
Cons: "I say somewhat cheap, because by the time they ala carte everything, it's not so cheap anymore. As in no longer cheap enough to justify the bare bones service. The flight attendants are basically candy salespeople. I typically need help putting things in the overhead bin, but the flight attendant actually told me it wasn't her job. That indeed may be the airline's bad policy, but she also thought her way of expressing it was appropriate, which it is not. That has to come straight from the top. Also, what kinda janky airline doesn't serve complementary water. Probably the biggest deal though was that my flight was delayed for 2 hours both ways due to a maintenance issue. I know air travel is fairly safe, but given the track record of both Allegiant and Airbus, I was a little worried during the flights. Even though this particular route is convenient for me, I'm going to avoid Allegiant."
Pros: "Direct flight, low price"
Cons: "Paying for a seat. Uncomfortable seats"
Pros: "We were supposed to have boarded for 5:00, flight was at 6pm. They were missing 1 crew member and could board the plane. She showed up, then they made a announcement that the Oakland flight will be delayed till 8:10 takeoff. I was able to get on a flight to Stockton Airport without problem. They wouldnt tell me what was wrong, and i didnt want to chance that it was the last dlight to Oakland and went with Stockton. The flight was good, you have to pay for your water."
Cons: "They would tell me the problem with the plane."
Pros: "Flight attendants were very respectful and courteous."
Cons: "Last 10 minutes of landing the plane was very very rough. A few people had to pull out the barf bags Lots of speeding up and slowing down. Ups and downs. It wasn't turbulence but it felt like it."
Cons: "Seats were very uncomfortable"
Pros: "Evertything was on schedule ."
Pros: "Great price ."
Cons: "Landing in Austin and having to walk down a wet slippery ramp and then across the tarmac in a thunderstorm ... got VERY wet . How about a cover ?"
Pros: "Setas were good. Good price and good boarding system"
Cons: "Aircraft cabin was a bit dirty"
Pros: "Crew polite, clean plane"
Cons: "Late, delayed. Price deceptive, extra charge to reserve seat and carry-on bag."
Pros: "The price and the fact that our flight left late but still arrived almost on time."
Cons: "The gate agent wouldn't switch our seats so we could sit beside each other. We've done this multiple times if we find ourselves not out beside each other and it's never been a problem before. He claimed he had to charge us to do this. We have never been charged before. We fly Allegiant often. The on-board flight crew were so not friendly at all. Typically Allegiant flight attendants aren't as happy as Southwest but they're at least cordial. This crew we're just unhappy, snippy, a little unprofessional (saying huh or what instead of excuse me. Pointing people to things instead of getting it for them or walking them to it) and at one point one stewardess was just rude to a passenger."
Pros: "The price, found a round trip from Albuquerque to Austin 3 weeks ahead for 74$. I couldn't believe it"
Pros: "pleasant flight got there and back safely"
Cons: "Flight was delayed an hour for "paperwork". Can't be helped by the crew, but an administrative errors are just as bad."
Pros: "Excellent flight! Down side no wi fi connection and no Internet, you must buy all food and drink but hey for cost of the trip worth it!"
Cons: "No internet or wifi"
Cons: "No room"
Cons: "The flight taking place"
Pros: "Crew good. Good tv/ movie choices."
Cons: "Late check in and takeoff because cleaning crew didn’t show up on time. Late landing because plane below was cleared to take off late. Didn’t receive instructional video until after takeoff because TVs wouldn’t work at first. Uncomfortable seating."
Pros: "Crew was friendly."
Cons: "Very uncomfortable decents."
Pros: "Smooth flight, early arrival."
Cons: "Entertainment Sytem was down for 2/3 of the flight."
Pros: "I did not like anything abut the trip. I guess if I have to come up with something good it could be that the trip ended without physical death... emotional and psychological death, to be sure, but not physical."
Cons: "The outrageous, unconscionable, customer unfriendly lack of leg room, general torture-like comfort levels of the seating, surly airline employees, vomit comet style landing, and spending enough time driving around the tarmac we probably could have just drove the plane there, skipping flying all together."
Pros: "Nice size plane for this run"
Cons: "Loud high pitched tone in cabin while taxiing"
Pros: "Great cabin attendant!"
Cons: "Air conditioning on my feet got old."
Cons: "I didn't go on my trip. My course in SF was cancelled and United would n't refund my money or change the dates for my trips because of there basic economy package. They have 3 different economy packages and the economy basic doesn't get refunds and you can't change the flights if needed. It feels like they are banking on increasing there ROI with this basic economy ticket which is 40 -60 dollars cheaper than the next economy package. Intuitively they know people will pick that, but if something comes up the customer is screwed."
Pros: "Delayed for two hours asked three tunes if I would make my other flight and no attempt to help me just was given a I don’t know response!"
Cons: "That the staff wasn’t willing to help make an informed decision!"
Pros: "Not many people on board. Had the 2 seat row to myself."
Cons: "Bathroom was disgusting"
Pros: "Crew was very nice, plane was clean, seats were nice."
Cons: "Wish there were TVs on the back of chairs."
Pros: "Nothing unusual every was smooth"
Cons: "Not applicable"
Pros: "Boarding was fast when delayed plane arrived."
Cons: "My seat was dirty with used napkins and crumbs."
Pros: "There was nothing to like...received several emails about airtraffic control problems and rescheduled flights."
Cons: "No accommodation! Nothing! It was a connecting flight and no consideration was given to that effect...just rescheduled for Friday. Some people received taxi and hotel vouchers while I received a, " all the flights are full there's nothing we can do.""
Pros: "That I FINALLY got home."
Cons: "Total snafu from start to finish."
Cons: "2-1/2 hour delay due to poor maintenance"
Cons: "Room for sitting."
Pros: "Half-hour flight, early to destination, which gave us plenty of time for our connecting flight."
Cons: "Why pay extra for baggage? This should be included in the ticket price -- which incidentally was not cheap!"
Pros: "Short flights"
Cons: "Mechanical delay in fargo caused me to miss my connecting flight to Eugene by 5 minutes. Got to Denver airport asked the gate guy to call my connecting flight to see if they could hold the door for me, he said you got 10 mins go. I run 30 gates and the door just closed. I am 25 weeks preg so my running time is slower then normal. Then they rebooked me on a flight that had an additional connect and arrived 4 hours later then expected. By the time I got to my new flight gate- it was delayed so would miss my next connecting flight. Long story short it's 3 hours past when I was suppose to leave and settled for s flight to PDX tonight getting in at midnight. My friend From eugue is picking me up in Portland tomorrow. It has been an unsuccessful flight. Almost cancelled and wMechanical delay in fargo caused me to miss my connecting flight to Eugene by 5 minutes. Got to Denver airport asked the gate guy to call my connecting flight to see if they could hold the door for me, he said you got 10 mins go. I run 30 gates and the door just closed. I am 25 weeks preg so my running time is slower then normal. Then they rebooked me on a flight that had an additional connect and arrived 4 hours later then expected. By the time I got to my new flight gate- it was delayed so would miss my next connecting flight. Long story short it's 3 hours past when I was suppose to leave and settled for s flight to PDX tonight getting in at midnight. My friend From eugue is picking me up in Portland tomorrow. It has been an unsuccessful flight. Almost cancelled and went home......ent home......"
Cons: "I didn't like that I had to tell someone to meet me so I could hopefully be on time at work. I was not on time .! I'm unhappy !"
Pros: "The service"
Cons: "No one could get their story straight and actually lied! I was sent a text (I was already at the airport) that the flight would be delayed due to "aircraft maintenance". Not true in the least bit. Then when we finally landed in Denver (nearly every person on that flight missed their connecting flights) we were told the system said the delay was "due to weather". Another lie. Then they announced there would be gate agents to meet us when we got off the plane to assist with connecting flights. First gate agent said "I have no information you have to go to gate 56". The person at gate 56 said "I don't open for another 15 minutes so you have to go to gate 39"! The real story? They made us change gates 5 times in Fargo! The gate attendant was using the "F-bomb"! It wasn't aircraft maintenance or the weather. They couldn't get the walkway to work! In the end, we still left from the original gate and had to walk outside on the tarmac to board the plane. Why didn't they just opt for that to begin with and avoid all the missed flights? My measly voucher isn't nearly enough compensation and if United ever expects me to fly with them again I am expecting a full refund (as other passengers received- I witnessed the manager in Denver authorize a full refund for another passenger but only offered me $50)"
Pros: "The staff and crew were great."
Cons: "I flew round trip to Bangkok from Chicago last year for $460. Why does one way from Fargo N.D. To Green Bay, WI cost $480?! My flight said it was late on the screen (6:40) but actually flew on time. I think a kid missed his flight because of it. My connecting flight in Chicago was way too tight because of a LONG delay waiting to unboard. Had to run, yes run through ORD to get to terminal 2 from 1 within minutes to catch my flight. It was too stressfu and expensive."
Pros: "Clean comfortable, friendly service"
Pros: "Crew was calm"
Cons: "timing, plane was dirty, wifi was faulty, got hurt because of broken parts near the leg. Cabin had a smoky smell and water leaking from restroom ceiling.Worst of all, I had to land on the runway at Dulles Airport."
Pros: "Staff was excellent"
Cons: "Seats are really small paid extra for emergency row leg room but lost out on head room due to window seat. Should have warning & give free liquor as well"
Cons: "The planes seem to need a little bit of refurbishing"
Pros: "I was so comfortable I slept for most of the flight. The wifi wasn't working either but overall it was a great flight."
Cons: "Customer service preflight was atrocious. I will never fly united again"
Cons: "Lines, delays, at least the agent I called while in line was helpful."
Pros: "We made it. The pilot trod very hard to start the engines in extremely cold weather."
Cons: "Departing at 5:30 am"
Cons: "Flight was canceled. Waited in the customer service line for 3+ hours just to not be helped. Had to rent a car for more money than I spent on my round trip ticket without reimbursement. United employees give you the run around so they don't have to deal with you anymore and none of them are on the same page. Definately lost a loyal customer after this nightmare of an experience."
Pros: "Direct Flight. First in a Loooong Time !"
Pros: "They offered complementary snacks and water at the gate when the flight was delayed by 2 hours for mechanical reasons. After such a long and tiring day, when I went to buy a drink onboard, the flight attendant didn't charge me. It was done as a courtesy for the lengthy delays. This was much appreciated and honestly made the irritation with the delays disappear. It's amazing what a little thing like that can do for a person. All the flight attendants were gracious and helpful. Overall, they made the flight good."
Cons: "I had to run to make this connecting flight due to the previous flight leaving an hour late, only to learn the flight was delayed. It was delayed 2.5 hours for maintenance."
Pros: "Friendly and polite! Crew."
Cons: "Middle seat. Space too small."
Pros: "We actually arrived early."
Cons: "Overheads taken with LARGE bags before we even boarded"
Cons: "No announcement of the proper Boarding numbers"
Cons: "Took 35 minutes to get to a open gate after landing."
Pros: "Nothing at all."
Cons: "UA flights always get delayed and this time I failed to catch my connecting flight to London. I was rescheduled to the flight in the morning of the second day. And when we were heading for London half way, the pilot said some sensors stopped working and we had to come back to Dulles. To be honest, I will never take UA flights anymore, it is just TERRIBLE!"
Pros: "I liked the flight attendants that they were courteous and helpful"
Cons: "I am a fearful flyer and that is putting it mildly. I didn't like that the pilot didn't introduce himself and talk to us about the flight."
Cons: "3 hrs to board the damn flight"
Pros: "The flight attendant worked very hard to keep everyone satisfied as she found seats together for a family of three small children and mother just as the passengers were settling in."
Cons: "The seating is very tight and uncomfortable in this plane."
Pros: "My flight were on time and early. The flight was great, i had no issues"
Cons: "The Line to go through TSA was sooo long. Was not nice to disability passagers. Was very upset"
Cons: "There was a delay and that caused me to rush and worry about my connection flight"
Pros: "Personable crew."
Cons: "Middle seat"
Pros: "Every thing was ok"
Pros: "First leg of the flight I flew first class and it was first class service. Attendant service was perfect. Flew economy on second leg. Service was great also."
Cons: "Second leg of flight flew economy. Room is too small for my 6'2" frame."
Airlines flying from North Dakota to Missoula have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from North Dakota to Missoula
Masks required on board, masks provided on flights from North Dakota to Missoula
Social distancing seating
Middle seats unavailable to book on flights from North Dakota to Missoula
Testing for antibodies, testing for symptoms for flights from North Dakota to Missoula
Waiving of change fees. Search flexible flights from North Dakota to Missoula