Daily cleaning, installation of cabin HEPA filters on flights from North Dakota to South America
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Scores according to KAYAK customer reviews
Pros: "The staff were awesome!"
Cons: "no covid-19 precautions were taken."
Pros: "Couldn't get on the flight. Santo Domingo airport Delta crew wouldn't let us on. We waited in a slow check in line - then they said it was too late to get on. We had plenty of time to get to the gate. Had to wait until the next day to get home."
Pros: "Funny. Kind. attentive."
Pros: "The boarding was fast quick and the staff was very friendly."
Cons: "The bathrooms were very dirty and there was not enough food and drink supplies."
Pros: "Crew was very pleasant. Boarding and deplaning was smooth and easy!"
Cons: "I adore delta! Great airline, I fly delta whenever possible"
Pros: "It was all good glad the last leg of the trip was pleasant."
Cons: "WiFi didn’t work at all."
Cons: "Less legroom than other airlines but have never flown to South America before"
Cons: "Mechanical difficulty. Late Then missed connecting flight. 4 hours in a hotel. Then back to the airport the next day. Why can’t airline keep planes in good condition?"
Pros: "The crew and the comfort plus seat"
Pros: "Crew was incredibly friendly"
Cons: "Wifi was not working on this flight"
Pros: "Delta as always top notch!"
Cons: "Had to wait for a gate in Sav for 20 minutes and another 20-25 for bags"
Cons: "Leg room on modern aircraft seems to get smaller and smaller"
Pros: "Our seats were assigned at the gate. Somehow we were given the comfort + seats. Very nice! Thank you!"
Cons: "Plane was so small I couldn’t even put my backpack in overhead and nobody told me to check it even when I asked"
Pros: "The crew did their best to accommodate for the hot mess."
Cons: "The temperature was unbearable. My dirt and pants were soaked with sweat. It was very hot."
Pros: "Everything was great, easy boarding, great idea (board ahead of your zone if you check bag free at gate), courteous staff, good food choices, arrived ahead of schedule, good movies."
Cons: "Separated from my wife even with pre-assigned seats. And One of the stewardess would not take my banana peel and has asked me to dump it into lavatory trash myself. She did not want to handle banana peel without a glove."
Pros: "During some bad weather the pilots chose to go into a holding pattern to wait for a thunderstorm to leave the field. Thanks for considering our safety. The entire crew was awesome."
Cons: "Why do the airliine attendants make sure all of our seat belts are fastened before they give us a safety briefing to demonstrate how to buckle our seat belts?"
Cons: "Flight boarding was an abomination as it was delayed 6 times. Then we had to board (by bus) to a location about 1-2 miles from the gate. Gate agents DID NOT keep the passengers updated. A simple announcement every 10-15 minutes would have made a big difference. Also video screens on several rows did not work, no entertainment for a 7 hr flight."
Pros: "Good clean aircraft. Fairly comfortable seats. Even had a power outlet in my row. Not too bad for an aircraft from the late 70s."
Cons: "for some reason, i had to pay to gate check a bag. It didnt seem like anyone else did while boarding my flight."
Pros: "Our original flight was delayed and Marika, at the Delta gate of another flight to the same city, was able to get us on the flight that was going to our city. We were so grateful to get home before the winter storm! We appreciate your staff and the help their quick, efficient manner to get us on a new flight!"
Pros: "Gate agent was fantastic! Her positive demeanor made for the delays and cancellations to not seem as much of an issue. She was extremely pleasant when explaining what was happening to flights, connections, etc. She was helpful when checking boarding passes to ensure that travellers were ok for their flight."
Cons: "Again, last minute notification of delayed or cancelled flights made things somewhat worrisome. The late notification led to me missing my nest connection in Minneapolis, and having to sleep in the airport until the following morning in order to transfer my ticket to another flight leaving in the morning/afternoon/evening...very nerve-wracking to say the least."
Pros: "It all went very well. Arrived 20 minutes ahead of time. Wifi movies were great. Stewardesses were very efficient."
Cons: "Very uncomfortable seats that are far too close for tall peolle"
Pros: "Left on time, no hassles at boarding. We were in premium economy and seating was comfortable for both of us, not-too-tall people. FA were quite friendly."
Cons: "One bathroom wouldn't flush, which was a problem with limited facilities and a full flight."
Pros: "The food was fine and it was on time"
Cons: "The airplane back by the bathrooms were littered all over the floor. Needed to be cleaned. Their were no seat covers in toilette and it was only 2 hrs into the flight."
Cons: "Was not a wheelchair waiting for Wallace."
Cons: "Missed original flight. I have been a premier customer of United for years. The only thing I've seen so far is extra baggage. When we first got our Amex Delta cards we boarded with sky. Now we are on much later."
Pros: "Checking bags at the gate and picking them up at the gate on arrival"
Pros: "Flight was delayed for over 6 hours. Not an ideal way to spend the day."
Pros: "The crew was very friendly and kept making rounds with water so we didn't have to get up looking for it. Free entertainment at our seats made the flight go by faster."
Cons: "No complaints, I was stuck in a middle seat but somebody has to sit there!"
Cons: "Late. No legroom"
Cons: "One hour late after a stay over already 4 hours."
Cons: "Efficient and comfortable all I ask for"
Pros: "on time. great flight attendnant"
Pros: "The crew and the flight were all very pleasant. Highly recommended."
Cons: "Unfortunately the trip was marred by being stuck on the tarmac for the better part of an hour while we waited for out gate. Even when it became available however, we were forced to wait while ATC sent every other plain taxiing through our route which was clearly visible from our vantage point. Not an issue with Delta per se but nonetheless it left us all exhausted and frustrated."
Pros: "Turbulence didn't allow the beverage cart to serve passengers"
Cons: "Very rude flight attendant - unnecessary attitude"
Pros: "Delta has a good business product. The entertainment system was good. The food was good."
Cons: "The business class crew struck me as distracted and putout to be there."
Pros: "The flight attendants were so nice and accomadating. Even came by to refill our waters! I've never been on a flight with such friendly flight attendants!"
Pros: "Boarding, food, drinks"
Cons: "Seats (not much reclining, I felt them uncomfortable)"
Cons: "The attendents only served one round of beverages in Comfort Plus."
Cons: "Unnecessary flight cancellation. I had friends taking the same flight at the same time at the same airport from different airlines and they came through for their customers. I received no consolation it assistance with overnight accommodations."
Pros: "Didn't nickel and dime us about snacks or entertainment. Warned us about turbulence, but it wasn't too bad, thanks to the pilot for doing his best to keep us on an even keel. Did not feel,squished in the "comfort" or Premium Economy seats. In the lowered expectations world of modern air travel, this was relatively OK, which means I recommend it and would fly with them again."
Pros: "Flight was short and the pilot informed us quickly when we were starting to decend."
Cons: "Flight was a little over crowded."
Pros: "Great crew."
Cons: "Very cramped seating on this plane."
Cons: "Being on Delta"
Pros: "The choice of new movies!"
Cons: "On my side crew lady was almost rude, for sure not friendly nor smiling. A lot of space for improvement there."
Pros: "Crew was good. I slept and they didn't bother me."
Cons: "Nothing I can think of"
Pros: "That flight was not ultimately cancelled after 4 hour delay"
Cons: "Upon arriving after 4 hour delay, for crying out loud have someone there to immediately for deboarding !!!"
Cons: "I was forced to check my bag due to the full flight. My bag didn’t make it to my final destination. I’m concerned because this has happened before. I need my bag before the weekend."
Cons: "They should let you know, at booking time, that seat 35J is smaller than the rest of seat in Economy class"
Cons: "American airlines conection left us behind. Have to wait 24 h for next flight in Dallas Airport DFW with no assistance of any kind, because of "weather conditions". It a shame, never again American Airlines."
Pros: "The crew was amazing! And the seat was comfortable."
Cons: "The over weight passenegers need to keep their arms and elbows, within their seat space. And not been inconsiderate and turn a light on at night, while they are sleeping and the other person next to them, is not, because of it!!"
Pros: "I flew business so it made a difference in the overall experience. Crew was pleasant and served beverages as soon as I boarded. Also, received a pillow and blanket as it was chilly on the plane."
Cons: "No complaints, everything was perfect. It's worth it to spend the extra cash and fly business."
Pros: "On time"
Cons: "Boarding system, come located entertainment o/b, non existan food/snacks"
Pros: "The flight crew was attentive, and the "at your fingertip" entertainment options helped distract me from the restlessness I got on my 8 hour flight from London."
Cons: "I have no complaints."
Cons: "No internet on plane"
Pros: "Good food onboard and very comfortable seats"
Cons: "American Airlines postponed my flight for 12 hours without a concrete explanation. After complaining they offered for us to travel with Latam but my luggage wasn’t transferred to the other flight. I arrived more than 12 hours ago and I’m still waiting to hear from them."
Pros: "Because he flight wasn’t full, the seat next to me wasn’t occupied, giving me a bit more space."
Cons: "Food was bland. Flight was delayed almost two hours."
Pros: "Average but what we’ve come to expect from american airline companies"
Pros: "Friendly and helpful staff, as always!"
Cons: "Far too cramped for seating; im a big guy, but still!"
Pros: "I like the fact that you could watch movies to make the time go by more quickly"
Cons: "Seats were very uncomfortable. The isles are narrow and every time the gentleman across the isle got up to stretch his backside was in my face. The crew would come down the isle with the cart and about take my arm off."
Pros: "High end entertainment system."
Cons: "Didn’t like the food. Could be better comparing to other airlines. There was no film that I wanted to see..."
Pros: "The staff tried all they could to move things along"
Cons: "The congestion at the gate, and the staff’s frustration dealing with the people who weren’t listening caused some of the problems. This plane took about twice as long as it should have to get everyone into their seats. I don’t know why. Maybe it was a lot of people who’ve never flown before. The rollaboard bags always are a problem. There was plenty of room in the overheads."
Cons: "Nothing, was a great flight!"
Cons: "The food is very tasty, but AA has not changed the menu in at least one year."
Pros: "The cabin crew was great at boarding and organizing the overhead bin space. Also, ground staff didn’t start check roll aboards before the overheads bins were full. There is nothing more frustrating than getting on after forced to gate check your bag to empty bin space (ahem, United at SFO)."
Cons: "Couldn’t get the entertainment to work."
Pros: "Great service!"
Pros: "All hope was lost until Greg came to our rescue. We made our connecting flight on time and didn’t have to reschedule the entire trip until the next day- losing out on lodging and plans abroad."
Cons: "The way this flight was cancelled due to weather and couldn’t be rescheduled by anyone at the airport, on the phone — knowing it was due to the size of the plane and the weather conditions. I wasn’t even offered a voucher or accommodation for what I was being told would be a 24-hour delay. That was until we met Greg, he literally saved our trip and our experience with American Airlines."
Cons: "So many different categories to board!! Same applies to all legs of this trip... it is annoying and completely inefficient."
Pros: "Good flight. No wait for the luggage,it was deplaned before we reached the claim area."
Cons: "Check in was a little confusing. The line for security was extremely long. After it was a breeze."
Pros: "Great crew and new plane."
Cons: "The seats are so small and almost no leg room. Very uncomfortable."
Pros: "In flight movie options are great!"
Cons: "We boarded about an hour late but that happens."
Pros: "I have nothing good to say about the flight to LA or the flight back to Chicago from LA."
Cons: "3 of the 4 flights were late, and the 4th was canceled. The canceled flight was due to weather, but AA's response was to connect those of us stranded with a 3rd party vendor - Travelliance - with the promise of a SUBSTANTIAL discount for a hotel (SINCE THE NEXT FLIGHT I WAS GIVEN WAS 17 HOURS LATER!) - and there was, effectively, NO DISCOUNT. I have spent thousands and thousands of dollars with you over the years, but this was a bucker of water in the face. I'm sure I'll fly with you again, but any sort of good will I held for AA is gone."
Pros: "The crew was awesome. We were early arriving. More leg room this flight and I loved the in-flight entertainment games. Also charged area was good for phones. Didn't like having to pay for Wi-Fi onboard."
Cons: "The crew was awesome. We were early arriving. More leg room this flight and I loved the in-flight entertainment games. Also charged area was good for phones. Didn't like having to pay for Wi-Fi onboard."
Cons: "Taking 2 shuttle buses to transfer from AA to PAL."
Pros: "I liked the boarding, entertainment, and food."
Cons: "I did not like the cramped legroom. The airline got greedy and crammed too many rows of seats in the plane, cramping the legroom for all the economy passengers. Legroom in economy was MUCH better on the Japan Airlines plane (also a 777) that I was on from Los Angeles to Japan. Legroom is always important, but especially so on long trans oceanic flights. I am inclined to avoid American Airlines in the future because of that.qa"
Cons: "The seat was extremely comfortable."
Pros: "El embarque fue rápido y ordenado."
Cons: "El vuelo fue operado por American Airlines. Era un 777 viejo, con pantallas antiguas, servicio de entretenimiento pobre, con películas que no se podían iniciar cuando uno quería."
Pros: "My flight was first class."
Pros: "Crew was excellent"
Cons: "Seats were rough and I didn't understand the process of selecting seating for the return trip, so my wife and I had to sit 10 rows apart a few days after we got married."
Pros: "Very kind crew and staff."
Cons: "Newport news has no comfortable seating in the airport...no where to nap until the flight."
Pros: "How spacious it felt and there were film selections"
Cons: "My film kept stopping randomly."
Cons: "Me cambiaron de asiento arbitrariamente, yo hice check in 24 horas antes para escoger los asientos que me acomodaban a mí y mi acompañante de 12 años ( los primeros) y resulta que por un cambio de avión me dieron los últimos al lado del baño. Lo que fue horrible, el olor, los pasajeros haciendo fila al lado de mi asiento todo el tiempo, sin poder descansar o estar tranquila. Comprendo que pueden haber descompuestos en el avión y cambiarlo por otro pero al menos al re asignar asientos deberían ver los lugares iniciales que tenía cada uno y no dejar a quienes habían solicitado con anticipación los primeros en el último, literalmente en los últimos puestos. Además la comida es bastante mala."
Pros: "Flight in air"
Cons: "Take offs and landings"
Pros: "Seats were really neither notably comfortable nor notably uncomfortable. I think they were slightly on the comfortable side. Crew seemed friendly enough although my interaction with them was pretty much limited to requesting a full can of coke for myself and one for my wife. Ticketing counter lady in Phoenix was very helpful with seat switching for us and with allowing my checked bag to be slightly overweight."
Cons: "Would be nice to have more modern aircraft amenities, like power outlets for device charging, and display screens with at least some complimentary entertainment, or at least flight path tracking."
Pros: "I like the entertainment."
Cons: "Food and distribution of the food. Unfortunately on my flight the flight attendant was so busy that forgot to come back for the water/coffee drinks."
Pros: "They showed American ninja warrior."
Cons: "Everything. The flight was delayed greatly even though the plane got to Chicago only slightly late. Then they make us board and just sit in the plane for an hour. Then finally we start moving, the plane is uncomfortably hot even with the air blowing on me, the flight attendants look like they hate their life, it was honestly horrible and I will never fly with American Airlines EVER again."
Pros: "Ok entertainment. "Bar" setup in the middle galley (water and juice) was nice."
Cons: "The seats are so very narrow that having extra legroom doesn't really matter - only a child or a very, very thin person will find these seats anywhere near adequate. Food (which went flying or falling into my lap as I tried to eat without elbowing my neighbor) was laughably bad, even the crew said they were embarrassed to be serving it. On that note, the crew did not seem happy with the airline, and agreed that economy on the 788 is one of the worst cabins they fly. Entertainment options were good, but when the person in front of you reclines, so does the screen, so if you want to stay more upright you can't really see the screen well. By far one of the worst economy experiences I have ever had. I will go out of my way to chose alternate routes in the future, even going via MIA to avoid the 788."
Cons: "Seat 40, noisy space"
Pros: "new plane, in seat usb plug"
Cons: "2 hour delay & the fact that American holds seats til 24 hours before the flight."
Pros: "Short smooth flight, perfect landing, isle seat in the exit row was very nice for stretching out legs"
Cons: "Charging $25/checked bag...not so cool. Will check other airlines before booking with American Airlines again. Additionally, setting for 15 minutes waiting for the ground crew to extend the ramp for disembarking the plane in AZ could have been better but manageable."
Pros: "The crews not responsible for AAs garbage corporate policies, and were empathetic"
Cons: "No pilots, and mechanical issues."
Cons: "El personal no es amable ni respetuoso con el cliente"
Pros: "Easy upgrade"
Cons: "E145 don’t have room for carry on. Instead of people having to wait at exit of plane. Tell them well a head like when booking check your bag and make that one free. It goes to the same place right?"
Cons: "Video entertainment did not work properly. Stewardess reset it but audio was totally garbled. I tried it with three different sets of earphones."
Pros: "Amaizing crew, the food was awesome above all it was served hot, I liked that."
Cons: "I have no complain, I enjoyed flying with them and will do so next time"
Pros: "Crew good. Good tv/ movie choices."
Cons: "Late check in and takeoff because cleaning crew didn’t show up on time. Late landing because plane below was cleared to take off late. Didn’t receive instructional video until after takeoff because TVs wouldn’t work at first. Uncomfortable seating."
Pros: "The free WiFi and entertainment"
Cons: "The airplane maintenance issues and I missed 3 connecting flights bc of it"
Pros: "Crew was super helpful and patient as the flight was delayed by more than 3 hours. Captain kept everyone up to date with whatever was going on."
Cons: "Flight delay impacted a lot of other travel plans. No compensation for long delays"
Cons: "Three hour delay"
Pros: "Great cabin attendant!"
Cons: "Air conditioning on my feet got old."
Cons: "I didn't go on my trip. My course in SF was cancelled and United would n't refund my money or change the dates for my trips because of there basic economy package. They have 3 different economy packages and the economy basic doesn't get refunds and you can't change the flights if needed. It feels like they are banking on increasing there ROI with this basic economy ticket which is 40 -60 dollars cheaper than the next economy package. Intuitively they know people will pick that, but if something comes up the customer is screwed."
Pros: "On time"
Pros: "Plane was empty which led to quick take off and landing times"
Cons: "Food and entertainment options. Seat room."
Pros: "The crew was friendly and patient"
Cons: "The seats aren't very comfortable, but it was a short flight"
Cons: "The flight attendants were rude. The food was terrible. The cabin environment was kept entirely too dry."
Pros: "The staff was pretty polite and helpful"
Cons: "The plane was old, seats didn’t recline and I thought all flights over 4 hours had screens and not personal device entertainment. I was able to use but it’s not conducive to the overall experience."
Pros: "Boarding was easy."
Cons: "WiFi was available."
Cons: "The flight was 40 minutes late getting to our gate despite arriving at Denver airport ahead of schedule"
Pros: "The service and convenience was excellent. Straight forward and smooth transition throughout boarding and catching connecting flight"
Cons: "The piece of mind given to me by the staff with baggage and connecting to the other flight"
Pros: "Nothing unusual every was smooth"
Cons: "Not applicable"
Pros: "Thanks to TSA we missed our originally booked flight but United was gracious enough to book us on the next outbound flight. Once on board, it literally was smooth sailing."
Cons: "Not a fan of those chintzy pretzel bags but what can one expect from economy??"
Cons: "Let us 2 hours inside the plane at the gate"
Cons: "United delayed my flight so I physically couldn't make the next plane, furthermore they didn't compensate my expenses from my extended airport stay which was 12 hours"
Pros: "The fact that we got there safely."
Cons: "Took them 90 minutes to fix a seat belt because they kept bringing the wrong part. They got it right the third try. The cabin crew sat in the back and chatted for an hour while we sat at gate. Not even a glass of water offered. Then we were diverted to Pittsburg because of weather and sat for an hour. Again no water offered. So on 5 plus hour flight crew went around once. The final straw was they blamed weather for the delay when in fact it was not being able to find the correct seat belt in due time."
Pros: "Staff person resolved Issue quickly"
Cons: "Boarding pass From DCA-DEN did not scan. Flight attendant asked me while seated if I was JENNIFER DICKSON"
Cons: "Room for sitting."
Cons: "No help at all , lost bag"
Cons: "Flight canceled for weather on beautiful sunny day. Staff not trained well to rebook. Process horribly slow and frustrating."
Cons: "No entertainment"
Pros: "Flight was on time & not completely full."
Cons: "The terminals for plane changes are TOO far apart!!"
Pros: "The plane arrived safely in Newark"
Cons: "The plane left 7 hours late - for a 45 min flight. I got on another flight (only becuase I sought a solution to arri9ving 7 hrs late) but still arrived several hours after my determined arrival time. No compenatio or apology."
Pros: "Short flights"
Cons: "Mechanical delay in fargo caused me to miss my connecting flight to Eugene by 5 minutes. Got to Denver airport asked the gate guy to call my connecting flight to see if they could hold the door for me, he said you got 10 mins go. I run 30 gates and the door just closed. I am 25 weeks preg so my running time is slower then normal. Then they rebooked me on a flight that had an additional connect and arrived 4 hours later then expected. By the time I got to my new flight gate- it was delayed so would miss my next connecting flight. Long story short it's 3 hours past when I was suppose to leave and settled for s flight to PDX tonight getting in at midnight. My friend From eugue is picking me up in Portland tomorrow. It has been an unsuccessful flight. Almost cancelled and wMechanical delay in fargo caused me to miss my connecting flight to Eugene by 5 minutes. Got to Denver airport asked the gate guy to call my connecting flight to see if they could hold the door for me, he said you got 10 mins go. I run 30 gates and the door just closed. I am 25 weeks preg so my running time is slower then normal. Then they rebooked me on a flight that had an additional connect and arrived 4 hours later then expected. By the time I got to my new flight gate- it was delayed so would miss my next connecting flight. Long story short it's 3 hours past when I was suppose to leave and settled for s flight to PDX tonight getting in at midnight. My friend From eugue is picking me up in Portland tomorrow. It has been an unsuccessful flight. Almost cancelled and went home......ent home......"
Cons: "No one could get their story straight and actually lied! I was sent a text (I was already at the airport) that the flight would be delayed due to "aircraft maintenance". Not true in the least bit. Then when we finally landed in Denver (nearly every person on that flight missed their connecting flights) we were told the system said the delay was "due to weather". Another lie. Then they announced there would be gate agents to meet us when we got off the plane to assist with connecting flights. First gate agent said "I have no information you have to go to gate 56". The person at gate 56 said "I don't open for another 15 minutes so you have to go to gate 39"! The real story? They made us change gates 5 times in Fargo! The gate attendant was using the "F-bomb"! It wasn't aircraft maintenance or the weather. They couldn't get the walkway to work! In the end, we still left from the original gate and had to walk outside on the tarmac to board the plane. Why didn't they just opt for that to begin with and avoid all the missed flights? My measly voucher isn't nearly enough compensation and if United ever expects me to fly with them again I am expecting a full refund (as other passengers received- I witnessed the manager in Denver authorize a full refund for another passenger but only offered me $50)"
Pros: "The staff and crew were great."
Cons: "I flew round trip to Bangkok from Chicago last year for $460. Why does one way from Fargo N.D. To Green Bay, WI cost $480?! My flight said it was late on the screen (6:40) but actually flew on time. I think a kid missed his flight because of it. My connecting flight in Chicago was way too tight because of a LONG delay waiting to unboard. Had to run, yes run through ORD to get to terminal 2 from 1 within minutes to catch my flight. It was too stressfu and expensive."
Cons: "The Overnight flight I had was EXTREMELY uncomfortable. Too uncomfortable to even sleep at all. The seating is so tight, I could barely move my legs when the seat in front of me was reclined (and I am tiny!) I landed after my connecting flight was already boarded, causing an employee from the airline to announce my name over the intercom on the plane and tell the passengers to "clear a lane for me." I ran with my suitcase over my head, bumping into people and making it to my next gate...where I was told there was ABSOLUTELY NO ROOM for my carry on...which was also, very tiny. I specifically did not want to check my bag because I needed to immediately hop off the plane to make it to work on time. Another customer was VERY upset about having to check his bag and was pulled aside. I finally was told I needed to check my bag at the gate to get on. So i did. As I entered the plane, about half of it was COMPLETELY empty with PLENTY of room. I was floored. About 10 minutes later, the very angry man happily entered with his carry on and stored it easily in the overhead bin. My frustration was at a peak. But I said nothing. When I arrived to Newark, I rushed to baggage claim and guess what? After 30 minutes of waiting, my bag never showed up. I had to check in with information and finally found it. But this caused to me to be late for work. I have usually had a great experience with United. But this experience has changed my mind completely and am very upset."
Pros: "Pretty basic but no complaints"
Cons: "Basic but no complaints. Why don't you have music and more movie selection of recent movies ...?"
Cons: "Great flight crew"
Cons: "United sucked on this leg. Flight never should have left Chicago. We were diverted to Oklahoma City, where United abandoned us. System was unresponsive and noone could override the system. Folks at the counter could not cancel the diverted flight, so United was not able to rebook us on other flights. This was at midnight to 2:00 am. I stayed at the airport to catch a 5:00 am flight to Houston, then to Omaha, then had to rent a car to get the rest of the way. United lied to us about what was happening to us several times. Then abandoned us when the pilots timed out."
Cons: "Lines, delays, at least the agent I called while in line was helpful."
Pros: "Polite flight attendants"
Cons: "Had to wait 40 minutes for a gate"
Cons: "More customer service I am better service"
Pros: "I was so happy to find a cheap one way flight at the last minute. Was able to get my son home for the weekend. Otherwise he would hace had to stay in Chicago for the night. Super easy and efficient."
Cons: "Awful. No crew. Horrible accommodations."
Cons: "No entertainment at all?"
Pros: "Flight attendant was extraordinarily kind, especially for the couple sitting next to me with their adorable 7-week old baby."
Pros: "Attended to us constantly"
Cons: "Everything was Great!"
Pros: "Flight attendants nice and friendly"
Cons: "Upon landing we sat for 45+ min on the Tarmac waiting for a gate. Flight was an hour in total longer."
Pros: "The flight attendant worked very hard to keep everyone satisfied as she found seats together for a family of three small children and mother just as the passengers were settling in."
Cons: "The seating is very tight and uncomfortable in this plane."
Pros: "The food was good and generous - full meal, ice cream, snack and sandwich for 8 hour flight. Very comfortable seats and many entertainment options."
Cons: "The premium seats were left vacant, but people moved to them mid flight after I was told I could only sit there if I paid a premium. Would recommend boarding from the back forward to speed up the process. Headphones were uncomfoetable."
Airlines flying from North Dakota to South America have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from North Dakota to South America
Masks required on board, masks provided on flights from North Dakota to South America
Social distancing seating
Middle seats unavailable to book on flights from North Dakota to South America
Testing for antibodies, testing for symptoms for flights from North Dakota to South America
Waiving of change fees. Search flexible flights from North Dakota to South America