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Cons: I was really surprised that economy seats were not blocked off for COVID. They are tight enough as it is and I used SkyMiles to upgrade my seat and sat in a seat that was no different from economy and sat next to someone as well.
Pros: Thanks for choosing customer safety over profits. I specifically chose Delta because they continue to not sell the middle seats.
Cons: See previous
Pros: The food was exceptional! I’d order it again at a restaurant if I could!
Cons: Still normal awkward/tight economy seat. It’s to be expected but the coat hook and free slippers make it better than a lot of other airlines.
Pros: The crew was very courteous and friendly
Cons: Delays Why is it always a surprise for the crew that the plane needs to be de iced in the winter
Pros: Got here early!
Pros: It was all good glad the last leg of the trip was pleasant.
Pros: New long haul service is a real improvement in quality
Pros: Great crew, nice plane, awesome entertainment
Pros: The crew was amazing
Cons: Other travellers where rude
Pros: Crew was gracious, kind, and accommodating; plenty of leg room and comfortable seat on the A321; liked the “My Flight” option on the screen
Cons: Real time video feed from cameras in the nose and underbelly of the plane in flight
Pros: I love ice cream and chocolate
Cons: Healthy vegetarian meal choice
Pros: Comfortable Seating!
Cons: Flight delayed Quite a bit.
Cons: Reclining seats
Cons: There was huge issues with our original plane and the lady at the desk was horrible with communication to all the passengers waiting for the flight updates. The one time I finally asked her if there was any updates, after almost 1.5 hours of delay and waiting, she took a very rude and snappy tone.
Cons: Slow WiFi
Cons: Better food and more water.
Cons: Boarding was like a cattle call....my headrest was broken so couldn’t sleep upright but face down....seemed like a plane that large would have more bathrooms
Pros: Very nice lady as part of the crew, always a cheering moment for passengers.
Cons: The plane was not clean. Peanuts on my feet area, plastic bag in backseat pcket.
Pros: I love flying Delta. We left on time and even landed about 20 minutes early and all our baggage was at baggage claim by the time we got there. There is also a great amount of tv/movie options to choose from on board. The flight went by so quickly.
Pros: Delra was very accommodating to get us on a later flight today due to a medical emergency the previous day. Thank you Delta, especially for your understanding.
Pros: The cheese bites were amazing!
Cons: Didn’t like the fact that online check in didn’t work on the Delta app.di
Pros: Quick boarding
Pros: The flight was great & so was the cruise. Unfortunately my luggage is back in Atlanta & I’m in Ft Laurderdale heading on a cruise tomorrow without my belongings
Cons: Not even given a toothbrush or tee shirt to sleep in.
Pros: I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians
Cons: I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians
Pros: Landed Early at LAX
Cons: Having to go through 1 terminal to get bussed to another terminal & gate was at the opposite end. Having to ask the person next to me not to eat nuts Bc I was allergic. I disclosed this on my registration for my flight.
Pros: Leg room and seats are very tight and I'm a small person.
Cons: Coach class is very crowded.
Pros: Loved having the Movie and tv options on the flight, really passed the time
Cons: Flight was overbooked, seat assignment at gate, was very anxiety provoking. I was concerned would not get on flight.
Pros: Beautiful new plane with large overhead storage, comforable seats and moveable aisle armrest.
Cons: My daughter was stuck in SLC for 5 hours because there 1 cancelled flight and 1 delayed flight. It was very upsetting not knowing when she going to arrive in Denver.
Pros: It was whatever
Pros: My comfort zone seat
Pros: Super quick
Pros: Maintained high standards of service despite massive delay.
Cons: Boarding and departure was messy because of the delay
Pros: all flights were right on time. service was excellent. crew was very friendly. Comfort+ seating was excellent very comfortable
Pros: Left on time and arrived early. Good boarding experience. Seating had access to electrical plugs for charging my phone.
Pros: Wifi for entertainment worked well
Cons: No longer have entertainment on back of seats
Cons: The entry into the Atlanta airport after landing was somewhat chaotic. We were backed up circling before landing for ~ 1 hour and there seemed to be an unusually large number of folks trying to get through customs/security - noe Delta's fault but an unwelcome experience after being in the air for 8+ hours.
Pros: We did eventually get there
Cons: What should have been a 90 minute flight took over 4 hours! Between mechanical failure, overbooking and waiting for gates and sky bridges we missed our connection. Then when they rebooked our connection on a British Airways flight, BA couldn't pull up the tickets and we wasted yet another hour while Virgin Atlantic and Delta both passed the buck as to who was responsible for correcting it so we could get on our rebooked flight, which we BARELY did with only 2 minutes to spare!
Pros: Excellent. Smooth staff. Lots of humor and smiles
Cons: No entertainment except paid WiFi.
Cons: Economy seating is tight, uncomfortable, and my body was so cramped it was painful!
Pros: On Time
Cons: Economy seating is very tight and uncomfortable.
Pros: There wasn't much to like. Just about everything was wrong. The plane was a newish 787, so it didn't feel old. Boarding went well because we complained about how tired we, at 70+, were because the flight was late and we'd been standing up; this resulted in us being boarded with some of the latish priority passengers.
Cons: Everything, really. The plane was very crowded; small seats, little leg room. The meals were mediocre and the cabin staff were just barely the good side of unhelpful, officious and unfriendly The flight was inexplicably 2 hours or more late in excellent weather. No apologies given, the flight that was originally scheduled for 8 pm left close to 11 pm. While boarding the only light is a purplish ambient lighting that made it impossible to read anything, including the safety material, until the inflight entertainment was loaded up (the lights are only controlled through software-actuated virtual buttons on the screen). The inflight entertainment system is hard to use, too, designed by idiots for use by geniuses. But the very worst thing was the stress caused by Virgin Atlantic in just about guaranteeing that we would miss this flight. On our outbound voyage in January, VA, for reasons nobody knows, booked an ADDITIONAL leg from JHB to CPT on BA at 12:30 pm, even though we were already ON the earlier 9:30 BA flight we'd booked and paid for. Then, when we didn't show up for this spurious flight (because we were already in the air) we didn't book (BA swears they have evidence that VA made this booking), our return flight CPT to JBG three months later was cancelled WITHOUT OUR KNOWLEDGE. If I hadn't been interested in knowing, the day before the flight, if the return BA flight had a meal, I would have showed up at the CPT airport in April and discovered that I had no way to get to the VA flight in JHB! As it was I spent an entire day trying to get back on the flight I'd already paid for. I advise EVERYONE who uses VA to reconfirm flights over and over. There is still no explanation for this. I will never NEVER fly VA again. They are not to be trusted.
Pros: Flight crew was very personable; cheerful and courteous.
Pros: Upgraded to first class so had more room, nicer seats. No lines at TSA, had the first gate past security so a short walk. Nice shopping and food choices.
Cons: No meal served on flight, only drinks and cookies / popcorn. No entertainment at all. You have to provide your own device. There was wifi but not free, it was so slow I couldn't download the entertainment app, so I gave up and slept. No access to Delta lounge with domestic first class WTF?
Pros: Having window seat
Cons: Everything was fine
Pros: The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep.
Cons: Wifi on klm
Pros: KLM are our airline of choice. A great full-service carrier with impecable standards.
Pros: The socks offered in business were comfortable and nice looking. The red wine was good.
Cons: The food was just average and the seat not too comfortable
Pros: Almost everything, especially the crew.
Cons: Don’t feel like anything should be better to be honest
Pros: Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline.
Cons: Everything was good
Cons: Staff rude and short
Pros: Crew was friendly
Cons: Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs
Pros: Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us.
Cons: Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport.
Pros: Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️
Cons: Flight cancelled
Pros: The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight
Cons: The earphones could have worked!
Cons: Lost all our bags so couldn’t ski
Pros: And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing
Pros: The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable.
Cons: Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy.
Cons: Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay
Pros: Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good.
Cons: I would have to dream something up.
Pros: Nice crew pilot food and beverage
Cons: No wifi
Pros: Light snack and complementary wine
Cons: The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!
Pros: Face recognition was amazing
Cons: Too hot on plane
Pros: Good flight, very attentive crew.
Pros: The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious.
Pros: We got a meal for a 1h flight only
Cons: No entertainment but normal for this type of flight
Pros: Good information and helpfil boarding.
Cons: Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area.
Cons: Please Endeavour to put the expiration date on the food served in the flight.
Cons: Bag was lost
Pros: In flight food was enjoyable
Pros: Crew was courteous and polite! Entertainment system had some great movies at no additional cost.
Cons: Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?
Pros: Thankful for coffee being served without charge. Not all airlines do that.
Pros: Crew was very helpful.food
Cons: Food was not upto the mark.
Cons: OLD OLD plane with hard seats and tiny screens
Pros: Great food
Cons: Sears we're toooo small
Pros: Airline staff good and professional
Cons: Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop.
Pros: Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible.
Pros: I really like the spaciousness, the plug ins and general service
Cons: I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc.
Cons: That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster.
Pros: That we didn't crash
Cons: Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours).
Pros: Jet airways flight till mumbai
Cons: Poor legspace in Klm flight till Amsterdam
Pros: Easy airport business
Cons: Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip
Pros: Service was good
Cons: With skyteam elite status cannot select free upgrade from economy to premium economy unless it is 30hrs before boarding for this code share which is actually a KLM flight
Pros: Having exit aisle made a huge difference in comfort Crew were EXCELLENT
Cons: Food was not very good Tasteless and rubbery
Pros: There was no flight! So it's one thing that you have to cancel the flight because of fog; but rebooking us the next day on a flight through New York that doesn't exist, was way below the standard of care I would expect from any airline. Apparently, the NY to LAX flight that KLM booked us on, was only one leg of the flight to Sydney Australia; and according to some airline agreement, only Australian nationals are permitted to take that flight! Running around at JFK from terminal four, to terminal seven, to terminal eight, back to terminal four, to get a flight out, was a bit much considering how tired we were – not to mention hungry, since KLM neglected to provide the kosher meals we had requested with plenty of time – BOTH going to and returning from Europe.
Cons: Enforcement of federal rules requiring children two and over too wear a mask. Flight attendant did not believe it was her responsibility to ask the age of the child sitting next to us, sneezing and coughing.
Pros: quiet, comfortable. good food in first class
Cons: people with "emotional support animals" should board LAST, not first
Pros: Flight got in early. Boarding was easy
Cons: Bags could have been brought onto the plane instead of being checked in. There was space in the overhead bins. The space wasn’t utilized efficiently. It would be nice if there were a few choices for the snacks.
Cons: Half of the screens were down. No Gluten free options.
Cons: Terrible turbulence and very scary
Pros: The crew was fantastic and very nicely got us into an earlier flight and allowed my wife and I to sit together for our 10th anniversary
Cons: The entertainment apps were difficult to use
Cons: Better snacks
Pros: A bit more legroom than united airlines. Tvs were a plus. The service was excellent and they give you a full can of soda instead of just a dram.
Cons: Nothing really it was a great value for the price.
Pros: This seats on this flight were very comfortable.
Cons: Delayed boarding due to mechanical issue with a lens on one of the plane's exterior lights.
Pros: Everything BUT the ticket agent
Cons: Key West Ticket agent who also did double duty as boarding agent was so rude and condescending to everyone. Very short and impatient. Speaking to us like we were all idiots. Employees like him give flying a bad rap.
Cons: They lost my luggage and barely made it to connection flight with nobody to help find gate
Cons: Since we were in one of the last groups to board, there was no room for our carry on and had to be checked. Yet there are people in the previous classes who have two carry on bags and both are checked. There needs to be a penalty for this.
Cons: They have very long and annoying credit card announcements
Pros: Pilot was informative.
Pros: Entertainment selection
Cons: Minimal leg room Not allowed to bring bag aboard. Told bins were full even though there was AMPLE Space in the overhead in my row. Onboard crew unhelpful. Baggage intended for carry on got “temporarily” delayed 45 min additional at baggage claim. wait was 1 1/2 hours.
Pros: Quiet, flight. Full but you wouldn't have known it. Had an issue with lavatory door not closing right. Turns out an AA mechanic was a passenger and fixed it!
Cons: I didn't find out until in the air that I needed to download the AA streaming app ahead of time to watch movies on the plane
Cons: 90 mins late leaving LA caused us to miss connection from Brisbane to Darwin now delayed additional 12 hrs. LA Qantas rep lied and said every 2 hrs there were flights from Brisbane to Darwin and not to worry. Truth is only one per day.
Cons: I didn’t take my outbound so they cancelled my return flight without notifying me. I had to pay $200 to buy my seat back. American is about as bad as spirit..
Cons: Couldn't take it due to delay, delay, cancel at RDU
Pros: Everything. Crew. Comfort. Everything.
Cons: Everything was great
Pros: Friendly crew
Cons: Touch down was a little rough Small plane
Pros: Boarding was easy, flight attendants very accommodating. Pilots made up flight time and arrived early, in spite of late departure.
Cons: Leg room! Seems American has less space between seats and seemingly narrower seats than other airlines.
Pros: They alerted me to problems with our flight and we switched to an earlier flight. No problems with new flight. Good service.
Pros: The only thing good was the airplane – a 787.
Cons: Missed the flight because of problem with the CDG trains. Crew on the ground were absolutely useless. I ended up getting another flight the second day using the customer service number. The cecking in process was terrible. The agent was terrible.on the flight, the crew kept banging almost everybody with the food cart. One poor lady behind me got water spelled on her, hit by cart few times, and food spelled.
Pros: Super smooth flight that arrived on time. Nice crew.
Pros: I would like if for my return from Paris to Chicago, Chicago Seattle I would be greeted by the personal and offered to flight first class without extra charge to compensate for the bad experience on my way going in. Thank you
Cons: I was told I would be able to choose the seats only 24 hours before the flight by going online. I tried to choose the seats online but could not have access to the site. I then called the number provided to ask for more help, and was told that I could then only choose the seats at the check in time. I was at the airport 2 hours before the flight schedule to book my seat and was told them that I could only choose the seats at the gate. Once I got at the gate I asked the person to please give me a seat at the aisle for medical reasons but after waiting until the boarding process had started I was giving a middle seat. Not only I was treated as a stand by passenger that had not purchased the tickets I was put nt on group 8 and at the moment of boarding the gate personal aggressively grabbed my carry-on bag because they insisted there was no more spaces in the compartment above heads. Once I got inside of airplane I saw many empty compartments available for carry-on luggage. I wish I had not purchased my ticket with Iberia Airlines operated by American Airlines. It was not a good, pleasant experience and do not recommend. I wil certainly avoid in the future and not travel this way another time. Thanks
Cons: The Video on Demand service for movies, TV, and Music would skip every 10 to 20 seconds, jumping forward about 2 or 3 seconds at a time...making videos unwatchable. This was a problem for my seat, the two in front of me, and apparently many other seats on the flight.
Pros: VERY GOOD
Cons: There was a hour delay, waiting for crew. But the flight and crew were very competent.
Pros: The speed of service
Cons: We had several rude flight attendants
Cons: Poor customer service
Pros: The staff that pushed us thru the ridiculous process of going thru customs , getting our bags checked again & raced us thru to our connecting fight was amazing !!!
Cons: Our connecting flight was too close given we were coming back from Mexico& had to go thru customs. The security at customs were so rude to my mother who was in a wheelchair! The customs checking process was a joke! We barely made to our flight running thru that entire airport pushing my mother in a wheelchair. I can't tell you how horrible the experience was for both of us!
Cons: AC didn't work and no beverage service or WiFi
Pros: The food was great!
Cons: The new baggage rule limits you to two bags in business on international flights☹️
Pros: Very nice flight. Nothing unexpected.
Cons: Flight was cancelled. Disaster
Pros: I flew coach for the first time in a year, and I was shocked at how poor the service was. Additionally, the aircraft was not maintained: broken sinks in the bathroom / most of the video entertainment was broken in Premium Economy Class. I had to cross the Atlantic for 9 hours with no movies to distract me. I'm shocked that the business class crew still treat coach passengers with disrespect as if they are second class citizens.
Pros: On time. Friendly.
Cons: Very hard seat
Pros: Nothing exceptional
Cons: Change fees are ludicrous. Also flight was late.
Pros: Everything was very pleasant for myself and my four year old grandson. Have never had any problems flying with American Airlines. Thank you
Pros: Standard flight , however I can't believe what most passengers bring on as cabin baggage !!
Cons: Evening meal of a turkey sandwich on dry bread was forgettable and considering that they co-share with Qantas , American could learn about providing a decent meal on a long expensive flight
Pros: The movie selection and how often we were given beverages.
Cons: I was selected for a random inspection. I was pulled aside and went through a separate check in process. I completed everything I was instructed to do and as I'm boarding, I'm pulled aside and told I needed to go back to pre clearance because someone forgot to punch a hole in my boarding pass. The stewardess and j had to run all the way back to security so I could go through the whole process again. I delayed the flight and everyone was upset. It was completely unnecessary. Simply because one employee didn't do their job, I delayed a transatlantic flight to Chicago. Best part, I arrived at the airport four hours before my flight. Also, the seats are incredibly uncomfortable. And I was separated from my traveling companion for this entire process. Had I missed the flight, she would never have known.
Pros: Flight attendants were really nice and attentive.
Cons: The plane was old and outdated. You could see where screws were loose. Very disconcerting. The food was awful. Headphones going to Rome were free, they were charging $5 from Rome to New York? Wow. British Airways baggage policies are different from American. Felt like a rip off.
Cons: Forgot to give me my drink
Pros: good crew and good plane overall good flight
Cons: gate got changed about half an hour before boarding started
Pros: The single flight attendant was very friendly and down to earth, and was keen to share her experience with us.
Cons: De Havilland Dash-8's can be a bit noisy, and they seem to be the only planes they fly into Hilton Head. However, that isn't to say you're unable to get sleep on them, because my partner and I both slept the entire flight- the vibrations are only slightly disconcerting. Departure was about 15 minutes late out of Charlotte.
Cons: Being stuck in a high dollar city for an additional night when i should have made it to the lower intermediary city and flown standby the next day.
Pros: The crew was kind and entertaining and super helpful
Pros: It could be much better if the plains of the United Airlines were in better care. This is unexpectable in two days on the row 17 & 18 of July to boarding & unboarding in Washington with the same flight UA974 having 5-6 hours delay, in result to missed our connect flight in Geneva .
Pros: Everyone was friendly and cooperative from ticket counter to flight attendants
Cons: Nothing at this time
Cons: What a rip off airline trying to nickel and dime you every chance they can. You think you got a value until they add in extra money every chance they can. $13 to pick your seat. Tight fitting seats. They don't allow a carry on bag when you book economy and you have to pay for your carry on. Etc.
Pros: I liked that the flight was directed to Chicago nonstop flight
Pros: No food
Cons: No food
Pros: Pilot was nice with his opening annoucement.
Cons: The AC was not blowing very hard or cold. Shared my negative experience and she did nothing to chance the experience.
Cons: Customer Service was poor Complete disregard for customer UA need to work with airport personnel to move luggage faster, especially for international travelers who have connecting flights. Ended up missing my connecting flight after waiting 1 hour for my luggage
Pros: Nice size plane for this run
Cons: Loud high pitched tone in cabin while taxiing
Cons: Long wait time
Cons: Hold time on tarmac. Over an hour. In a hurry to board people. If they knew they had a delay due to weather they might have done some better planning
Pros: I liked the United entertainment via the app.
Cons: The seating is so cramped and too tight overall. I’m a small female about 5’4 with a medium build. The seating was never that small, it’s progressively become more and more cramped. Also it didn’t help that the flight staff slept most of night and didn’t come by to pick up cups or cans until they were told to please do so by several passengers. I had to take my cups and can to them so I could move around better in my tiny seat. Not cool.
Pros: Actually managed to sleep!
Pros: Loved the stroopwaffles
Pros: Not many people on board. Had the 2 seat row to myself.
Cons: Bathroom was disgusting
Pros: I like that I arrived at my destination in the end and that my overhead reading light worked.
Cons: The entertainment system was useless. Not only did tapping the screen take a million taps to register one tap, the audio didn’t work at all. The seat next to me even had something lodged into the audio jack.
Pros: I had no problems the gate agent was very nice and I did get the basic economy which that only did I have to pay for my bags but I also got the last seat in the back in the corner which is OK I guess I’ll pay more attention to the fair I still probably saved a little money but I don’t know that I save that much I think that sometimes the boarding agent needs to pay attention to the carry-on luggage for sure bring a lot carry-on luggage which doesn’t allow for others to have carry-on luggage who were in the later groups and then they get penalized with their bags being checked as there’s no more room and they’re not basic economy but other than that I like taking United they have nonstop service between Orlando in Houston and it’s been a wonderful experience most of the time and I think the airlines do a pretty good job considering the traveling public themselves to be very challenging at times professionalism and courtesy works both ways and unfortunately people buy tickets and think that it’s a one-way street. they then run to the media who loves to make it about the big guy versus the little guy anyway good job united and I will continue to fly you when you’re the most appropriate carrier to get me to where I want to be.
Cons: Nothing I just need to pay more attention to my ticket purchase I didn’t realize it was a basic economy until after I bought it which meant I had to pay for my bags which added $50 to my fair which wasn’t that big a deal but then I got a seat all the way the back in the corner which really wasn’t that bad either but if I went to Carrynon a bag I was allowed to do so
Pros: Very friendly & accommodating crew. Pilot kept up informed. Personable disposition exuded across the board.
Pros: Flight left on time, food was yummy, great coffee and crew was nice
Cons: Late and confusion, slow boarding, plane not smooth.
Cons: On my connecting flight while boarding they informed me that they did not have enough room for my carry on. I was flying first class, and after the flight had landed and I looked into the compartments, the crew could had easily made room for my carry on. The worst part is that I had my passport in my carry on and missed my connecting flight to Cabo.
Pros: Boarding was fast when delayed plane arrived.
Cons: My seat was dirty with used napkins and crumbs.
Pros: There was nothing to like...received several emails about airtraffic control problems and rescheduled flights.
Cons: No accommodation! Nothing! It was a connecting flight and no consideration was given to that effect...just rescheduled for Friday. Some people received taxi and hotel vouchers while I received a, " all the flights are full there's nothing we can do."
Cons: 2-1/2 hour delay due to poor maintenance
Cons: The delay in my flight and that nothing was done to compensate that my entire schedule had to be redone to meet the needs of late air crafts, not enough fule and cargo doors not being able to shut.
Pros: The atención!! Was really good
Pros: Left on time and arrived early! Yeah
Cons: They could have announced which carousel our luggage would be found.
Pros: On time
Cons: No wifi
Pros: The fact that I actually arrived
Cons: Original flight was cancelled. Had a crappy middle seat because the rebooked flight was over booked. New layover time was an hour and a half longer than the original. And THEN, the flight was delayed for 4 HOURS PLUS. different reasons were given for the flight delay each time. Gate staff didn't really seem to care. Horrible horrible experience.
Pros: Even though I was on connecting flights and weather sounded like it might interfere, that was not the case. Each flight went smoothly and easily. It was a fantastic travel day.
Pros: Was a tease... understandable to charge for movies... but why have a tv with a preview then must pay??? Not good
Cons: No tv... asked to pay after 20 min for direct tv
Cons: The planes seem to need a little bit of refurbishing
Pros: I traveled on a weekend during which I experienced numerous flight cancellations and was stuck for a couple of days on two separate nights. I flew United and American that weekend. United Airlines staff was the most empathic and apologetic to.me, even though they had no control over the weather. I didn't expect any accommodations for all of the changes...just a little understanding...and that's what they gave to me. I did let AA know how disappointed I was in them just for their lack of compassion. Thanks
Cons: Flight was late departing!
Pros: United does a great job! Happy to still have a little snack, and a comp beverage.
Cons: Only thing seriously missing is the free music channels, and on this flight, not even any free personal device entertainment.
Pros: She was very friendly and on task.
Cons: Nothing. She was great.
Cons: Any comodity you have to pay for on top of already paying for a ticket. No food, no pillows, no blankets, no tv. Rude people at check in. Disappointed with united service.
Pros: Flight left on time and arrived early
Pros: Beautiful new plane and pretty comfortable seats even all the way in the back of the plane. Beautiful scenery and a smooth flight.
Cons: Pilot literally turned on the fasten seat belt sign 30 seconds after she turned it off - claiming non existent turbulence. It was fortunately a short 1.5 hour flight but they clearly just didn't want anyone walking around and using bathrooms. Safety is first - but this was so clearly a thinly veiled excuse to keep everyone in their seats. United crews continue to find ways to provide poor customer service. Passengers are such an inconvenience!
Cons: That the flight was late because the problen with the air condition and that cost me more money
Pros: Text and email alerts.
Cons: Everything. We arrived 2 hours early and my daughter worked very hard to fit everything she needed into a carry on bag which was not easy. Her flight was delayed, delayed again, delayed again, and then cancelled. She was flying alone and should have received top priority and been one of the first called up to figure out how to get her to her destination. But that did not happen. She didn't know what to do at first then got in the long line of people and waited her turn. ONLY TO BE TOLD THAT HER ONLY OPTION WAS TO FLY OUT ON A LATER FLIGHT TO HOUSTON WHICH WOULD MAKE HER MISS HER CONNECTING FLIGHT ANT THEN STAY THE NIGHT ALONE IN HOUSTON AND WAIT THE ENTIRE NEXT DAY THERE UNTIL 9 THE NEXT NIGHT TO CATCH HER FINAL FLIGHT TO SALT LAKE CITY. I cannot even explain how angry and horrified I was that your airline thought that was acceptable for an unaccompanied minor! Clearly this one option that was offered to her by you was not accepted. Then she calls and a guy tells her he can get her there and is going to book her new flights.....only to get disconnected and never called her back. After that there was no one to be found at the desks for your airline. At this point I had driven back to the airport (spent hours driving and waiting) when a wonderful lady from a different airline helped my daughter out and got her on a different airline. However she had to check her bag due to her seating after all the hard work she put in to not checking her bag.
Pros: The flight departed on time and arrived early. Our luggage was available quickly after arrival.
Pros: Boarding was smooth ans efficient. Crew was attentive and nice.
Cons: I paid for 2hrs of wifi, yet was unable to access it as the service was "temporarily unavailable" for the remainder of the flight.
Pros: My flight were on time and early. The flight was great, i had no issues
Cons: The Line to go through TSA was sooo long. Was not nice to disability passagers. Was very upset
Pros: United Airlines Staff were friendly and the flight was smooth! (THANKS CAPPY!)
Pros: Nothing This was the worst flight I had in all the years I am flying with United
Pros: First leg of the flight I flew first class and it was first class service. Attendant service was perfect. Flew economy on second leg. Service was great also.
Cons: Second leg of flight flew economy. Room is too small for my 6'2" frame.
Pros: I liked the snack waffle the crew gave during flight. Taste real good.
Cons: I was too cramped in my seat.
Cons: Looks like my backpack was dragged thru a mechanics garage by the ground crew. It was also wet. Why do the locals get to fly for 30$ while I pay thru the nose for a relatively short flight? Locals bring loads of coolers packed with fish; I assume for either free or very cheaply based on the huge numbers of them. I get charged extra if my bag is a kilo too much.
Pros: On time flights and smooth security lines and boarding both ways
Airlines flying from Norway to Montana have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Norway to Montana
Masks required on board, masks provided on flights from Norway to Montana
Social distancing seating
Middle seats unavailable to book on flights from Norway to Montana
Testing for antibodies, testing for symptoms for flights from Norway to Montana
Waiving of change fees. Search flexible flights from Norway to Montana