OAK - VIE
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Top airlines flying Oakland to Vienna Intl
Scores according to KAYAK customer reviews
Pros: "Just ok"
Cons: "update the gate info correctly and immediately. I was directed by app to go B5A but actually it is B5 gate in SEA-TAC"
Pros: "Crew attentive and helpful"
Cons: "I used 7900 points to upgrade to “comfort” and nothing about it was comfortable. I was squashed between a window and a large man and my tv screen kept flickering on and off. I actually felt like I had less space overall than I would have in a regular seat."
Pros: "Happy to be home"
Cons: "Allow more time for check in"
Pros: "All was smooth on s busy day in Puerto Vallarta. Everyone cool, supported by good crew,"
Pros: "food and service was amazing"
Cons: "delay in seattle caused a loss of a whole day of my holiday. VERY UNHAPPY"
Cons: "Everything was excellent."
Pros: "Crew was nice and the boarding process was smooth, wwe did depart late, but we arrived in plenty of time to make my connection."
Cons: "Leave on time"
Pros: "Large 9" screen for movies, games, etc. Sat in emergency exit row and there was lots of extra space."
Cons: "Seats were slightly larger than older planes, but the back has an uncomfortable curve to it."
Pros: "Arrive early. On time departure."
Cons: "My row 34 D did not have entertainment - had to move to another seat and row."
Pros: "Staff was very good."
Cons: "Mother Nature was not nice, the early part of the trip was turbulent, but the crew did a great job of minimizing it."
Pros: "Very comfortable, great entertainment selection"
Cons: "We had to wait 10+ minutes to park in Boston. We arrived early but didn't park until past the projected time of arrival."
Pros: "I arrived safely."
Cons: "Space on board was horrible. Diffenately not enough room and I'm an average guys."
Pros: "very friendly crew"
Cons: "not prepared in Maintenance to fix a very small problem in an efficient timeframe. Also, this plane was very dirty ..bathroom, walls, seat rails, floors....not good Delta"
Pros: "good price but older plans"
Cons: "please do not use plastic forks and spoons"
Pros: "Stewardesses were sympathetic but could do nothing."
Cons: "A few flurries out of Philadelphia and flight is delayed 2.5 hrs, we therefore miss our connection and all they wanted us to do was spend 2 days in airport until next flight. Finally reached a compassionate soul at customer service who got creative and routed us to BCN via ATL, Miami and Madrid."
Pros: "Customer service was great"
Cons: "They change schedule day before we flight, the change schedule 2 time while were flighting"
Pros: "Could be among the best landings ever. I felt nothing as we touched down in Salt Lake!!!"
Pros: "I love Delta airline this is what airline I pefer to go with whenever I fly anywhere they are the way for me such happy ppl and so much help."
Cons: "On one of my flights the Wi-Fi was down so it killed my entertainment but the flight wasn't long so it wasn't so bad for me"
Pros: "Seats were comfortable on the smaller plane"
Pros: "The air staff were very nice and attentive. Menu choices were varied and reasonably priced."
Cons: "The microphones didn't work well and hearing the staff was difficult. I saw several load before their zone was called with nothing said to them. When I paid to upgrade zones that is very annoying. Please quit shrinking the passenger seat size."
Pros: "ditto above"
Cons: "ditto above"
Pros: "Crew was courtesy"
Cons: "1hour delay from departing LAX runway - not good"
Pros: "I ran from B terminal to E terminal to catch the flight and as soon as I sat down, the flight attendant offered me a cocktail as she could see I was out of breath"
Cons: "My flight got to New York so late!!!! I missed my international flight."
Cons: "Very dated plane. First class seat was worn, crooked, and uncomfortable. No entertainment offered. Almonds or biscuit cookies were the only food options."
Pros: "The flight left on time and landed earlier than anticipated"
Cons: "The seats were narrow and very upright"
Pros: "on board service was nice and promptly"
Cons: "Delta continúes to use an older 757 in this 6-hour flight with cramped seats and seating arrangement in business class. I have taken this flight several times in the last 2 years and written about this issue but now doubt anybody cares about these comments. To make things worse, my seat would not recline!"
Pros: "Flight was very comfortable and had a lot of space to move around"
Cons: "The gentleman indicating on the loud speakers what zones will be loading first was very rude."
Pros: "Great plane very comfortable"
Cons: "Everything great. On yome"
Pros: "the majority of delta flights i've taken over the past few years have had huge issues - either long delays or cancellations. i won't be flying Delta again"
Cons: "Boarding area; boarding agent; boarding staffing; seating (comfort); flt. attendants: That's all... aww"
Pros: "Great service, polite staff"
Cons: "Incredibly tiny seats, even for my girlfriend, who is 5'6""
Cons: "Took 8 hours to get from Oakland to Los Angeles. Flight delayed then cancelled at Oakland. Driven from there to San Francisco. That flight delayed by 45 minutes. Got on board and then they neede 4 people to get off the plane since it was overweight. That took another hour. Bad day of travel."
Pros: "Crew was nice. Free wine. Lots of great entertainment choices."
Cons: "I do not like that when you book through Kayak you cannot choose seats on Delta. Is there anyway to do this?"
Pros: "Gate agent arranged flight via Salt Lake City and also gave me $15 lunch coupon for my troubles. She was awesome!"
Cons: "Dealing with West Jet to refund a mistake on the ticket purchase."
Pros: "delayed. equipment failure."
Pros: "Ability to change planes with a 30 minute layover."
Pros: "I liked that from China to Seattle on the flight itself they took very good care of us making sure we were all comfortable, hydrated and well fed."
Cons: "The Shanghai airport did not open luggage drop off until 3hours before my flight when I was told it would open 5 hours prior, as well as tried to get me to leave to rent a hotel for the night as my layover was a few hours, then delayed Seattle boarding for over 45 minutes, once we were on the plane we were then told we were number 25 to leave therefore leaving us another hour and a half of a delay."
Cons: "Reasonable price"
Pros: "Very nice Flight Crew from Detroit to Las Vegas!!"
Cons: "The ground crew (in Detroit) were unfriendly and rude. I asked two simply which line I should be in, the First lady just ignored me, the second gentleman rudely told me where to stand. They were not terribly busy at the time and I politely asked as I was unsure which line to be in. The flight attendants (only from ORF to Detroit) also were unfriendly with an attitude. Just simple stuff. I asked for extra ice, she thought I said no ice. Simple mistake, no big deal but when I explained that I actually wanted extra ice she was perturbed!"
Pros: "Very good."
Cons: "Snack food not health.Cold and I lost my glasses in the boarding lounge and found the lost and found difficult to fill in as I didn't know area code. It took me a while to get I have not had a reply"
Pros: "Felt like cattle in a tiny plane. Service took what felt like years. The only reason I didn't give it 1 star was that it arrived on time."
Cons: "Service and size of plane."
Pros: "The in flight entertainment options, multiple food service options at no additional cost, the crew"
Cons: "The long line to check in at the airport"
Pros: "We had to have the plane de-iced before we left but we still arrived in Houston earlier than originally planned. The flight was smooth and quick and with a flight that wasn't packed full I was very comfortable without a seat mate."
Pros: "The flight attendants were friendly and efficient."
Cons: "The flight was over two hours late because of winds in San Francisco."
Cons: "Other airlines have complimentary snacks so I was surprised that we had to pay for those."
Pros: "Our crew on the trip from DC to London was excellent- friendly and efficient. We really enjoyed the whole experience."
Cons: "The short trip from London to Vienna felt overcrowded with people lugging heavy suitcases on board. Also the fact that you have to purchase even water was a surprise because we were not aware of such a severe policy by BA. Plus our American credit cards were not accepted by the on board cc machine so we spent 2 hour flight without any refreshments"
Cons: "Entertaining on board"
Pros: "Very nice crew"
Cons: "The food"
Pros: "Friendly crew"
Cons: "Food was terrible. Aircraft not clean. Almost 2hrs delay."
Cons: "I expected more from business class. I wanted more comfortable seats and better food. The food was blah."
Pros: "Boarding was fast and efficient. Everyone went the same time. Had to come in via a small queue and then wait for the gate to open."
Cons: "No food or drinks given at all for free. You had to buy even a soft drink. Not a good experience at all. I waited and bought fast food at the airport after the flight."
Cons: "Flight was delayed. Poor food offerings, no entertainment, minimal leg room, rushed and cramped boarding process."
Pros: "No delay, nice staff, had to check in handluggage because of small airplane it worked out perfectly."
Cons: "FLIGHT WAS CANCELED"
Pros: "Flight was on time. Attendants were cordial."
Cons: "No beverages offered in economy class. wish they would at least offer water."
Pros: "Very friendly staff at the airport as well as on the plane. At AUA you still get complimentary food and drinks, but apart from that. BA is great!"
Cons: "In Vienna, we were picked up by bus, rather than walking through a gangway... but since I was sitting in the last row, it didn't bother me. I wasn't going to get out of the plane quickly anyway."
Pros: "Good food"
Cons: "Long transit at Heathrow airport"
Pros: "Flight attendants were pleasant."
Cons: "no complimentary beverage service - maybe that’s common in Europe but as an American I was used to getting some kind of a drink."
Pros: "Not much, maybe the food"
Cons: "Poor seats, terrible tv screens and entertainment options. I will not be traveling with BA again. Took forever to get on/off the plane"
Pros: "A good trip"
Pros: "Boarding and bathrooms"
Cons: "Crew was rude except for pilot greetings while boarding. They couldn’t even take cash for food nor provide a free snack or beverage."
Pros: "Webjet made my trip a nightmare!! I will never deal with webjet again!!!"
Cons: "Webjet cause me so many headaches, why do you use them!! You have lost a good customer if I have to use them again!!"
Cons: "The aircraft (flight operated by American Airlines) was so old that in Economy class there weren't individual screens on the back of the front seat. I haven't seen anything like that since the 1990s! There was no USP or outlet to charge phones or ipads so i couldn't even use my entertainment. Passengers should be informed in advance or given a significant discount. Very disappointed."
Pros: "The best ever and a flew crew that understands hospital."
Cons: "Movies were second rate"
Cons: "Early request of seat not taken in consideration. One week In advance request"
Pros: "Aisle seat"
Cons: "No leg room"
Cons: "1 hour delay on return journey on a packed flight, but at least that delay was in the airport and not sitting on a plane"
Pros: "Fold-down head rests"
Cons: "No tuck box"
Pros: "Crew was friendly"
Cons: "Seats not comfortable"
Cons: "Seats cramped"
Pros: "Everyone was very friendly and helpful. My only complaint is the turbulence, but there's nothing hat can be done about that."
Pros: "Although there were some problems with the arrival of the flight into Gatwick, the captain came along the cabin explaining the difficulties and offering his sincerest apologies (although it was not his fault, nor the fault of BA). This was truly a British response to something like this. Also, I paid for a seat with extra legroom and the space I had was massive - well worth the investment for a 12+ hour flight."
Cons: "Boarding was chaotic in Lima. It really can't be that hard to organize different lines for different parts of the plane."
Cons: "I did not receive updates about gate changes or delays to my flight. I was lucky to have made it!"
Cons: "They don't even give you water without charge"
Pros: "I like the service and the food it was served."
Pros: "The boarding was very good and the crew was very nice"
Cons: "There certainly should have been a snack on this longer flight"
Pros: "Crew was friendly"
Cons: "1) I was booked on the next available flight. This flight was delayed too. I was really exhausted, and tired of waiting. 2) The refreshment was only for purchase. I understand,that non of the domestic flights provide food but 1 nonalcoholic drink or water, and small pretzels or nuts are always offered free of charge, and additional refreshment is charged. Sad, this was not an option."
Cons: "You lost our bags..."
Cons: "The BA agent Giles, was rude and spoke to us condescending. His inept handling of rescheduling my family caused us to not only be split up in our flight from London to Vienna, but the majority of us had to wait 10 hours for the next flight. He could've rescheduled us together, but instead he ignored my sister's request to do so, rudely told us to get back in line, and rescheduled another family on the same flight as my sister, thus eliminating our seats together, and forcing her to travel alone."
Pros: "Everything was ok."
Pros: "Up and down in all the right places and we were on time."
Cons: "Food was unimpressive to say the least. And the entertainment system was awful, the movie would frequently stop and was pixilated. Weird for a new 777."
Pros: "Clean cabin and crew's friendly attitudes."
Cons: "Finally got it 20 mins before touch down but the cheese was still freezing cold! That's amazing! The crew would rather enjoying coffee and talking instead noticing the call for help. Coffee served with a loosing lid and ended up spilling out."
Pros: "I missed my connection to Los Angeles which had major consequences for me in terms of work related issues and pick up complications."
Cons: "Charging money even for a soda. Seriously so cheap."
Pros: "The crew were quite friendly and very helpful"
Cons: "Flight was late leaving and check-in could have been more organized"
Pros: "Extra leg room in premium economy"
Cons: "Service poor relative to global peers, food mediocre, entertainment system totally outdated"
Pros: "I liked the on-board entertainment, food and enough legroom."
Cons: "No negatives."
Pros: "I would have liked a better choice than chips. Something less salty and more healthy."
Cons: "Damaged suitcase"
Pros: "Staff was polite."
Cons: "The next flight was delayed too. Insult to injury, our luggage was left behind in London (LHR). It arrived 24 hours later. Will never take BA again. It isn't there fault. LHR is a mess. The return flight was equally nasty with delayed flights and lost luggage. Avoid LHR."
Pros: "They opened the back door to exit as well as the front of the plane allowing people to get off quicker than waiting for one exit."
Cons: "Didn't receive food on flight. Wish there was entertainment. When boarding there were too many people crammed on trying to go in at once. If it was more spread out it would have been better."
Pros: "Crew was good, food was decent, entertainment was great"
Cons: "Check in was horribly slow and disorganized - 45 min for just a bag drop after already checking in online. They were also delayed both stops and lost my luggage. This happened to other family me members with the same airline at different day."
Pros: "Staff was friendly and helpful. Meals were decent for airline food. Blankets, headphones, and even a toothbrush were provided."
Cons: "Both flights were delayed departing which made for a long journey becoming even longer. Seating area fairly cramped in economy class (not too surprising I suppose). Rude Brit behind me kicking and pushing my chair because like 90% of the other passengers I reclined my chair on this overnight flight and he took that as a personal affront. Not the airlines fault I had the only jackass on the flight directly behind me, but impactful none the less."