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Cons: "Went from LA to Guangzhou, China. My family checked 6 bags in. Only 5 arrived in China. My bag with ALL my clothes and ALL my meds was the one missing. I had nothing to wear (and that includes underwear) and no meds for 2 freakin’ days. Worst experience EVER!!!!"

Pros: "Comfortable and clean plane, crew professional and nice."

Pros: "The cockpit crew waited to turn the plan off until the Footbal playoff game was finished. I thought that was very considerate of them."
Cons: "Seats were right but that I guess is to be expected these days."

Pros: "Informative communications during delay"
Cons: "Rushing to board resulting in bad customer service during boarding"

Pros: "Perfectly fine first class trip"
Cons: "Breakfast meal was awful"

Pros: "Very friendly gate attendants helped us fix the problem that our frequent flyer number had not been entered on the boarding pass. This may have been because of the booking co., Just Fly."
Cons: "Would have liked more seat options, like when I book on Delta's website. Didn't have enough advance warning."

Pros: "Freemovies"
Cons: "No leg room"

Pros: "Staff is friendly."
Cons: "My wife's pre-check was not added to her ticket. Plane was extremely late taking off. No entertainment on the flight."

Pros: "Boarding and luggage check in were great. The flight crew and the flight itself were uneventful which is perfect."
Cons: "Snacks are the bare minimum and the restrooms could have been attended to more often, paper was piling up in the trash."

Pros: "Easy and quick"
Cons: "No complaints"

Pros: "I liked the check-in kiosk, but only because I had no bags to check. I liked being able to choose my own seat. I liked that the flight was uneventful. I liked the staff at all stages, they were friendly and helpful."
Cons: "They made me shove my purse into my knapsack to fit within their two bag policy. That's a first for me. My Delta flight did not do that."

Cons: "When I bought my ticket last Nov , I paid extra to select seats, only to discover no aisle seats available for the 15 hour flight from LAX to Guanghzou. I tried many times to call CSA LA office using toll free and regular number, but could never speak to a human. Last November 7 I missed my flight home due to the Thai King's motorcade causing the road I was on to be closed for more one hour. I arrived at the CNXairport nearly one hour before the scheduled departure time, only to find CSA check in counters already closed. CSA Bangkok made me pay for a one way ticket home on Nov 8 even though all 3 flights were not full. I arrived well I'm advance and checked in. CSA began boarding 30 minutes before the time shown on my boarding pass and closed the aircraft doors shortly aftethe boarding time listed. No wonder I missed my Nov 7 flight! I wrote CSA LA a letter including the receipt for the one way ticket and requested a refund or at least a reply or home call. I never received a reply. I have flown CSA/Delta from Detroit, MI to Chiang Mai, Thailand 5 or 6 times in the last 3 years. It seems they don't care about customer loyalty. In the future CSA will not be my first choice and I will pay somewhat more to fly another airline."

Pros: "on time"

Pros: "Customer service was great"

Cons: "They change schedule day before we flight, the change schedule 2 time while were flighting"

Pros: "Lots of water being offered. Lucky to have extra seat for comfort."
Cons: "It seemed longer than the estimated time. The food was bland. My husband's entertainment system worked, mine didn't. We had hit a lot of rough air during time over Pacific. Would have been nice if the pilot would have given more information."

Pros: "I like that if you're willing to gate check your bag, Delta allows you to check in with Zone 1 boarding. Seats did have plugs, which is a huge plus."
Cons: "Touch screens on the in-seat TV were not sensitive enough, technology on board was somewhat outdated."

Pros: "Typical flight, all went well. Special services picked me up at the plane."

Pros: "Comfortable flight with pleasant staff. I slept most of the way."
Cons: "I was satisfied with this flight and did not experience and discomfort during it"

Pros: "Friendly people and clean plane"
Cons: "They lost my luggage, I hope it shows up shortly"

Pros: "Sitting in middle isle, just get elbowed a lot."
Cons: "Nothing"

Pros: "The short flight was fine. Crew was friendly."
Cons: "Because we arrived to LAX from SAN so late we had to run to the next gate and barely made the flight. The overhead bins were already very full so we had to stuff our stuff at our feet. Since we arrived so late it would have been better if they had allowed those with a tight connection to disembark first."

Pros: "Flight was smooth and pleasant. Cabin crew was very kind."
Cons: "I flew on a 15 year old plane. After my excellent flight to LAS with AA, flying DL was a notable downgrade. No drinks and nuts/pretzels."

Cons: "Very dated plane. First class seat was worn, crooked, and uncomfortable. No entertainment offered. Almonds or biscuit cookies were the only food options."

Pros: "Delta flight attendants ultimately removing the passenger."
Cons: "The man that called the mother and her son a "F***** b****"."

Pros: "Flight was very comfortable and had a lot of space to move around"
Cons: "The gentleman indicating on the loud speakers what zones will be loading first was very rude."

Pros: "Got us home super fast"
Cons: "The most uncomfortable flight I've ever had"

Pros: "Very nice employees. Coke, peanuts good."
Cons: "Outgoing plane had tv screens, large, with good movie choices, but was an hour late. Returning, if you brought a phone, you can get an app. My phone is about four inches. No good movies. Seats even smaller on this "new plane." Deboarding chaos. Everyone unhappy. Hour late again."

Cons: "Delays and ground chaos nearly caused us to miss our international connection. Gate staff unable to provide assistance with booking on connecting partner airline. Gate staff unaware of new terminal 3 to TBIT airside shuttle nearly directed us to leave domestic and requeue for international security. Will like skip Delta connectors to long haul international flights and just fly direct from SFO."

Cons: "Took 8 hours to get from Oakland to Los Angeles. Flight delayed then cancelled at Oakland. Driven from there to San Francisco. That flight delayed by 45 minutes. Got on board and then they neede 4 people to get off the plane since it was overweight. That took another hour. Bad day of travel."

Pros: "I had a great seat (exit row) with lots of legroom. They provided a free breakfast, and it was actually pretty good. A few hours later i was hungry and tried to buy some food but the cabin crew just gave my another breakfast item. The flight arrived on time, and the luggage was delivered a few minutes after I arrived at the baggage area."
Cons: "Nothing. It was a very good experience."

Pros: "Gate agent arranged flight via Salt Lake City and also gave me $15 lunch coupon for my troubles. She was awesome!"
Cons: "Dealing with West Jet to refund a mistake on the ticket purchase."

Pros: "Our stewardess in the economy cabin was probably one of the best we have ever encountered. She was very courteous and personable."

Pros: "nothing."
Cons: "The seat was not a flatbed. It was an old fashioned first class seat but with absolutely awful knee room---possibly as little as 28-30 inches. It was very difficult for the person next to the window to get out to the aisle, even when the person in the aisle seat was not sitting there. The biz class cabin was shared with economy comfort. The crew gave no explanation for the switch in aircraft, and no apology either."

Cons: "No free meals."

Pros: "The crew was professional and efficient. This includes the ground personnel that had to cope with a grossly overbooked flight. I was upgraded to comfort+ at the gate."
Cons: "Fed up with the .4 oz pretzels. The arrival in LAX was chaotic. We had left on-time and were told that we would arrive approx. 20 minutes early. Ha! First landing attempt had to be aborted, the landing not being cleared by the control tower. Then we cruised, circling over the Ocean, and the lights of the city again. Finally we landed. Taxiing on the tarmac was interrupted many times, and took overall 30 minutes. The pilot kept informing us. I was probably not the only passenger that had and urgent need to reach a bathroom... Of course, Delta should not be blamed"

Pros: "Very easy flight & process"

Pros: "On planes with seat back displays, it was especially easy to travel with a 4 year old. Definitely appreciate the entertainment provided."

Pros: "Service"

Pros: "Crew's service"
Cons: "nothing to say"

Pros: "I liked being in a lie flat seat"
Cons: "The seat, tray table and storage pouches were filthy wiht crumbs,stains, debris on my seat. A substandard experience and shows disrespect to paying customers, for whom airlines exist!"

Cons: "Service"

Pros: "Same as the previous flight! Very surprised to be a head of time"
Cons: "We were very cramped in the seats. No room to move! I could not use my laptop."

Pros: "free tequuila"
Cons: "norte americano gringo scum from hell usa terrorist pigs"

Cons: "The flight attendants were rude and not helpful. The checkin counter at the Sydney airport is hidden. Better signage would be helpful in locating the area"

Pros: "Delta is one of the best airlines I've flown with. Staff is very helpful, and customer service and amenities are tip notch."

Cons: "For some reason , we we did not have seat until the day we left, they ended up placing us in the back. Not that I mind sitting in the back, it was just a scary thought that we didn't have assigned seat when I bought the tickets- I remember picking my seat"

Pros: "Everything was great. Not one complaint."

Pros: "The crew was friendly, fast & efficient."
Cons: "It should have been made clearer that we had to check in at Delta & not Virgin Australian . We waited 45 min. in a holiday line we didn't have to. It was also difficult to find Delta at the Sydney airport. It was hidden in the back. We shouldn't have to wait 30 minutes for customs to open at LAX at 6 AM. I didn't like having to pay $2400 for a ticket when you dropped the price after the Paris incident & I found the same ticket would have cost me only $869. I should be reimbursed the difference. I also don't understand why we had to wait till 10:15 to sit inside the gate area. Directions for boarding should have been clearer."

Cons: "If you dont have TSA precheck....get it...lifesaver"

Pros: "We had about a 45 minute weather delay but those things can't be helped. The Captain kept us informed and he flew like superman getting us through all that crazy wind coming into Las Vegas. The plane was new and clean, the crew was great. Love that wide aisle...it eliminates that sardine feeling!!"

Pros: "Great crew and online customer service..."
Cons: "1- Flight Behind Schedule 2- Live customer service agents are truly non-existent until 1.5hrs before ‘departure’"

Pros: "Friendly staff"
Cons: "Last minute delay due to a plane malfunction. Was told very last minute. Seemed like there were no quick resolutions in play. Had to wait over three hours to fly out, doesnt that entail compensation by law?"

Pros: "Love the ticket price, but charging $44 for a carry-on? C'mon man! Added charges that were worth it? Priority boarding: $15, Exit row seating: $25 Also be advised that all food & drink is for purchase and must be purchased with debit or credit card - absolutely no cash."

Cons: "Allegiant 468 7/27 4 1/2 hour delay on flight 569 on 7/27 and not a single person on the ground or plane even said sorry. Allegiant also failed to update the revised departure time. Allegiant posted an initial delay of 30 minunutes but then, when there was a further 2 hour delay due to a problem with the plane in Vegas Allegiant didn't update the time. (G4 568 was showing a two hour delay, with a 1010 arrival into STS but Allegiant never updated the departure time for 569 to reflect the additional two hour delay.) It wasn't until I called that it got updated and when I called I had to point out that the airplane hadn't even left Vegas and Allegiant was still showing an 8:50 departure time. It also took the reservation agent over 20 minutes to get any information about what was going on. Lastly each and every time I call I was on hold for a minimum of 20 minutes before being able to speak to a person"

Cons: "Nothing!!!"

Pros: "I did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extI did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extra legroom. No recline, no room. Horrible flight"
Cons: "I did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extI did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extra legroom. No recline, no room. Horrible flight"

Pros: "Cheap fare"
Cons: "High baggage fees. Airplane sat for 30 min after boarding for fueling and some type of technical specifications. Seats don't recline."

Pros: "Comfort and speed of the flight. Attentive staff!"
Cons: "Need one craft beer"

Cons: "First they delayed the flight and then they cancelled the day of and I had to book a whole new flight for the day which was costly. I will never recommend that airline to anyone and I wanted to like it since I looked at their website and it looked very military friendly, but it was just disappointing"

Pros: "Their flights are always delayed. They have some pretty old flights and they always get broke before the take off and they have to do some maintenance before take off. Not going to fly again with them."
Cons: "Entire flight experience."

Cons: "Not to be helped, but was a bit bumpy."

Pros: "Cheap"
Cons: "Literally had to pay for every little thing that is usually included in other airline tickets."

Cons: "The flight got cancelled - trip had to be completely rearranged."

Pros: "The price of the flight was cheap, but i know why. You ended up paying for your carry on luggage, ypu pay for seat assignment if you want to guarentee sitting with you party, you pay for soda. My flight was 1.5 hours late, due to mechanical problem. Plane was janky and it felt like it STILL needed repairs."
Cons: "Low airfare."

Pros: "The price and the nonstop flight."
Cons: "6+ hour delays Plane looked to be in sad shape, paint peeling, looked bolted together from spare parts. Strange Air Conditioning issues mid-flight that turned the plane into a walk-in freezer. upon landing our entire flights bags were abandoned and there wasn't a single Allegiant representative in the airport to communicate with the airport baggage people. After 1.5 hour wait our bags were finally offloaded onto the baggage claim by an airport employee not normally tasked with the job. Allegiant was paged over and over with no response. I will NEVER fly Allegiant again."

Cons: "Delayed 5 hours!"

Pros: "Flight attendants were very respectful and courteous."
Cons: "Last 10 minutes of landing the plane was very very rough. A few people had to pull out the barf bags Lots of speeding up and slowing down. Ups and downs. It wasn't turbulence but it felt like it."

Cons: "Two out of three bathrooms out of order"

Pros: "We eventually got to Las Vegas."
Cons: "Everything. Spend an it make and book with someone else."

Pros: "The crew was very friendly"
Cons: "The flight was delayed 2 hours. The plane was freezing the entire flight. Apparently, the crew tried to get the pilot to turn down the air, but it never happened. I hate how Allegiant nickel and dimes you. Not even a cup of water is free."

Pros: "GREAT EXPERIENCE FOR A FIRST TIME FLYER"

Pros: "Nothing."
Cons: "They overcharge for bags and their weight limit is only 40 pounds. They leave the desk and hour before take off which doesn't help people who are running late. They charge you to print out your boarding pass. They don't even send the boarding pass through email, you have to download the app. Overall horrible customer service. When call for customer service you can't even get a human representative. I missed my flight and they didn't even have another flight to to accommodate me to get to my destination and no one at the front desk to talk to."

Cons: "Muy mal aerolínea"

Pros: "Airline was great. Told us right away they were only going to do one drink service so we could order two. Left on time and had no issues. Would definitely fly with them again. Even though you have to pay to check a bag, it's still a better deal than any other airline out there. People need to stop complaining about the extra fees, do you want cheap or not."
Cons: "Nothing. Was exactly what I expected for a $35.00 flight."

Cons: "everything was poor"

Pros: "Nothing"
Cons: "5 hour delay. They offered meal vouchers. For 8 dollar like wtf? But of course they offered them after every place closed in the airport."

Pros: "Really smooth flight, quick and easy to Las Vegas..."
Cons: "Paying for checked luggage..."

Pros: "STS ground crew waived goodbye. Love a small town airport"

Pros: "The flight left on time. Friendly crew"
Cons: "I don't like that they charge for carry on bags and they don't have a toll free number"

Pros: "It's a budget airline so don't​expect thrills, but it got me to my destination."
Cons: "The boarding agent didn't understand priority comes before group 3."

Pros: "Price"
Cons: "Bought two tickets, I had to pay more to sit with my wife. Seats don't recline. Endless emails before the flight telling me to pay for my carry ons."

Pros: "The from take off to landing was smooth"
Cons: "Have no dislikes"

Pros: "Some of the crew was VERY rude. I was uncomfortable and will never fly through them again."

Cons: "I didn't like the schedule time change. Very inconvenient missed some of my planned festivities that were prepaid."

Pros: "Time of travel"
Cons: "No leg room"

Pros: "Having all the rodeo people going to the rodeo to Las Vegas"
Cons: "noise"

Cons: "Flight departure delayed two hours"

Cons: "The weather blizzard and freeways being closed. I missed my flight"

Pros: "Check in was easy, seating comfortable, staff very polite"
Cons: "No complimentary beverage is kind of a bummer, since you do get quite thirsty during a flight"

Pros: "Not much"
Cons: "7 ½ hr maintenance delay. Entirely predictable and easily forecasts. Pretty bush league."

Cons: "Late flight , now stuck on plane for 20 mins and being moved to another gate . Still on plane"

Pros: "Checking was fast"
Cons: "I have to pay for my carry on ."

Cons: "Plan was 4hrs late"

Pros: "Flight was on time"
Cons: "Window shade was broken. Seat doesn't recline. Leg room was less than usual. The plane smelled old mildew-y. Overall horrible flight"

Cons: "The entire crew was rude"

Pros: "Good on the price."
Cons: "Plane was delayed, but wasn't the airlines fault just bad weather. Didn't like that I was charged for a carry-on bag, those should be free."

Cons: "The flight was delayed. Then once aboard, the seats were hard and I could feel the metal pieces through the seat and the back rest for the entire 4 hour flight. The flight attendant wasn't plesant either. She asked if I wanted anything to eat or drink and when I asked her what she had, she proceeded to point to the magazine and told me to look there. Don't want to fly Allegiant again."

Pros: "Promotions (match play and freebies) for joining players clubs at Golden Gate and El Cortez by showing boarding pass. Price of the flight was reasonable."
Cons: "Underseat stowage for window seats was very narrow on the plane we flew. Seat and back-of-seat storage still had leftovers from last flyer (trail mix). Very minor issues for an otherwise good flight."

Pros: "The seat was a true misery."
Cons: "The airline, perhaps due mostly to the weather, repeatedly delayed and then cancelled my two flights. Even the next-day substitute flights were delayed. I was supposed to get to my destination at midnight, but I actually arrived one day and two hours later--at two in the morning. Got home at 4 am"

Pros: "Seats and legroom seem roomier than other airlines. Helps that seats don't recline."

Pros: "More leg room"
Cons: "Carry on baggage fees AND checked baggage fees. In all my trip with frontier ended up being more expensive that the competing airlines would have been. I may have been okay paying that for the extra leg room, but I would have rather known up front, not at check-in"

Cons: "The additional fees for everything."

Pros: "The flight crew was the only thing I liked on this flight."
Cons: "I didn't like that you had to buy a snack or a drink for $3."

Cons: "Seats sucked"

Cons: "I contacted Frontier about a week before my flight to let them know my friend I was flying to visit had to make an emergency trip to see her father who was dying of liver failure. On the first attempt I was notified that only immediate family members were would be an excuse but that I could try to request through a different faucet of emergency circumstances. I put through another request and was never contacted. I did not fly to Salt Lake but I was still charged even though they could very well have sold my seat to another person and made double the money for the seat. I am very disappointed with the service I received from Frontier."

Pros: "Nothing"
Cons: "• Questionable luggage policy • Fees for carry on luggage • Fees for seat selection • Very, very uncomfortable seating • Plane smelled bad • Will not fly again"

Cons: "More delays this time for gas. Sat at gate for 45 minutes after boarding. Doubled flight time essentially. No fun at all."

Pros: "The safety of the flight, kindness of the attendants and the cleanliness of the plane."
Cons: "The hidden fees. I purchased a ticket not knowing that I would then have to pay for a seat! How ridiculous is that??? Did you expect I would hold on to a handle like on a subway??? If I purchase a ticket, I expect that to include a seat. Your ploy to attract people to purchase tickets, and then charge up the nose for even a seat as well as a carry on bag and peanuts, is not impressive. I will not purchase a ticket on Frontier again and I will definitely let my friends and family know that they will be paying just as much for Southwest if they do so. I'd rather know up front what the total charges will be. Very disappointed in this aspect of my purchase."

Pros: "The cheap fare."
Cons: "Paying for luggage that I carried on. Paying for every drink, except water. Paying for snacks."

Cons: "The seats are incredibly uncomfortable. They do not have a complimentary beverage service. The landing was rough and on top of all that they charge for every little thing. I had to pay $60 for a CARRY ON. I will NEVER fly with this airline again, and i recommend you spend the extra cash for an airline that actually cares about their costumers."

Cons: "Given a seat in row 4 which didn't recline- aghh!"

Cons: "The tray tables are so small it was impossible to use them. We never were even offered water and the cost for a simple soft drink or juice is overpriced. Things we expect and get from the airlines are not available on Frontier. Shame on you!!!"

Cons: "Spent over 200.00 on bags for my party of 3. When landing in salt lake city bags did not arrive. Service in baggage claim was horrible .12 hours later they still can not tell us where our bags are. I will never fly this airline again with baggage."

Cons: "The seats on the flight had less leg room than most airlines. No free snacks, drinks, etc. Those for purchase outrageously priced."

Cons: "I didn't realize when I booked the fare that I would have to pay an addition amount for a seat on your plane. No wonder the fare looked like such a good deal! I hadn't flown Frontier before, so this was all new to me! You nickel and dime everyone for every little thing, such as baggage, a seat, any kind of refreshment on your flight. The flight I took was short and went fine, but I would not fly with your Arline to far off destinations! Thanks for the safe flight, but it was a one time purchase."

Pros: "The take off an landing were as smooth as riding in a car. Perhaps the best pilots I have ever flown with and I have traveled a lot."
Cons: "No service except for water if asked for or else there was a charge. The charges were not high however. Food was more expensive in the Kansas City check in lounge than on the plane."

Cons: "The cost of baggage"

Pros: "How could you like anything..."
Cons: "They delayed the flight for 6 hours and it was a transit flight for me. I. Was supposed to be in Salt Lake City at 1pm and my second flight was on 5 pm. They arrived at 7pm! So, I had to pay for the hotel and for my second day flight again and they didn't even bothered to buy my hotel or flight ticket that they made me to miss. Never travel with this airlines."

Pros: "Landing"
Cons: "Everything, thr entire flight was a joke. I wad supposed to depart ohare at 10:30am and ny flight was delayed 5 hours! For it being my first time flying i was also extremely scared.. my gates were changed several times & it was all a displeasing experience. I was very unhappy with the customer service as well with the employees from frontier!"

Cons: "Very tight space and super uncomfortable chairs--no cushion and don't even lean back."

Pros: "Nice crew Quick boarding Speedy flight"

Cons: "You pay for everything. Lungage, food. At the exception of small lungage you transport with you on the plane , it is the only thing you can have, the rest you pay for, even no Cramer to offer, you pay for, also, no place to move or go back with the chair. It is discussing ."

Cons: "You should consider removing flightnetwork.com from your list of appropriate suppliers. Anyone thinking of booking the ought this site should consider all other alternatives before using this one. A mistake was made in the booking. Called within minutes of noticing the mistake. They would not provide any refund. Service was terrible. Very disappointing experience for someone who travels quite a bit."

Pros: "My crew was alwys the better part of the flight. They were curtious and patient with people."
Cons: "I think the tray tables are to small. It was hard to prep coffee and stuff kept spilling everywhere. I also think that you should include a bag charge of checkig one in with your prices. This would help for me to not be surprised with extra costs."

Pros: "When I got off"
Cons: "The entire flight"

Pros: "the plane was newer, with newer seats."

Cons: "No complaint on this flight"

Pros: "Crew was curtious"
Cons: "It was actually pretty scary to land immediately after takeoff. Didn't get an explanation for quit a while. Apparently the pilot noticed Low oil pressure after taking off. Isn't that something he should have checked before hand? It happens, but when a restaurant messes up your steak and has to bring you another one, you usually get it for free. Frontier did nothing to make it better. NOTHING"

Pros: "There is almost nothing positive to say about the flight, bounding tolerable."
Cons: "I have flown almost 200 times and this the worst experience I have had. A pathetic display of ineptitude."

Cons: "Where do I begin? Frontier Airlines had us sit in the plane for four hours before cancelling. We pulled away from the gates three times and even deplaned for 15 minutes before they decided to cancel. Just cancel it after a few hours, please. And then when I called Frontier for options, I was told the next available flight was four days away (Jan. 2) and did not offer any other options. Very disappointed in Frontier Airlines. The process of booking through Kayak was good, but I will never fly with Frontier again."

Cons: "I will NEVER fly Frontier again! When I purchased my flight, there was NO mention of paying for carry-on OR checked bags. You have to pay for BOTH. Checking bags is cheaper but still, passengers shouldn't be charged AT ALL! We're already paying for the flight itself, aren't we?! The return flight was the most uncomfortable flight I've ever been on. The seats felt like they were hard steel wrapped in a thin pleather. You'd think that with all the unnecessary baggage fees, they could afford to give their passengers some kind of comfort for the flight. I guess not. Oh! You have to pay for EVERYTHING on the flight as well! Even water and soda! I can understand paying for alcoholic beverages, but that should be the ONLY item(s) you should have to pay for. As soon as that was announced, I put my headphones on and hoped the flight was over sooner than later. Never again! Thanks for raping my wallet, Frontier. :)"

Cons: "screwed by baggage fees"

Pros: "The flight was delayed and I lost over $200"
Cons: "very poor reliability."

Pros: "Liked the crew because they were so pleasant. Airplane was on schedule."
Cons: "The flight from DEN to SLC was more comfortable & the seats were had more cushion, but still needed a little more leg room."

Pros: "The staff were very nice."

Pros: "The price for the trip was great. I thought the boarding was efficient and the flight crew pleasant. Check in at the airport was very easy although the automatic machines were non functing."
Cons: "Long pre security screening lines. The seating is rather cramped."

Pros: "Flights were cheap."
Cons: "You end up paying an additional $30-35 to check a bag or carry on-board, you also end up paying $15-20 to reserve a seat. In addition, they won't accept your checked-in baggage if you're not at the airport 45 min before boarding to drop it off. They made me re-book my flight out of Chicago for the next day and charged me $99. I was only 5 min late to drop my bag off, and because of bad traffic. The airline has no empathy, they seem to be only concerned with charging you at every opportunity they get. I will never fly frontier again."

Cons: "inflight everything requires payment."

Cons: "It is ridiculous all the fees they charge. What is your ticket paying for! You pay for the seat, luggage, drink everything! I will not be flying Frontier."

Pros: "quick flight"
Cons: "They don't offer any snacks. Nothing to drink. Must buy everything. Can't bring stuff from outside, and get it through TSA."

Pros: "Cheap and efficient. Seats are more comfortable / roomier than I remember."
Cons: "Don't forget with Frontier you pay extra for anything / everything."

Pros: "nothing"
Cons: "everything"

Pros: "Fast and efficient"
Cons: "Being by the turbine sucked."

Pros: "Short flight"
Cons: "New seats suck & no tv option"

Cons: "See statement above."

Pros: "Price"
Cons: "Bad seating not comfortable no reclining bad tray felt like prison everybody complaining ,felt nicked and dimed to death. Everything cost money. No soft drinks. Really what does a soft drink cost to them 25 cents come on. No 10 cent snacks come on. If it was more than 1 hr flight I would never us frontier. Felt like a second class citezen. It sucked."

Pros: "Didn't like any thing about this flight."
Cons: "3 hrs. Late to take off due to computer malfunction"

Pros: "The way the surly ticketing employee talked down to me and made my experience horrible."
Cons: "After arriving 4 minutes after the 45 minute ticketing cutoff, because I was standing in line, they denied me a boarding pass and wouldn't let me go through then was told I would receive no reimbursement or credit towards another flight."

Pros: "Seats are horrible, don’t even have water for free. Terrible."
Cons: "Everything"

Cons: "Arrived 3 hours late to our destination after being de-planed once and delayed 4 times. Never flying Spirit again. This was strike 4."

Cons: "Flight cancelled for no reason"

Pros: "Delayed fight"

Pros: "Not much. The flight was fast and we got there safe."
Cons: "We were delayed 3 hours because of a smoke detector, throwing off my plans for the day. Then they were rude and tried to pretend they couldn't refund people who missed their connection or didn't want to keep waiting around for who knows how long until we could board. Bad airline"

Cons: "It was my first time to pay for a baggage, $90.00 . Because of this, I am not happy about Spirit Airlines! :("

Cons: "Spirit is horrible- do yourself a favor and spend more to fly with another airline"

Cons: "thought that reasonable price but will realize even expensive... how come they charge $65.00 for hand carry unexpectable and never understand and no make sense please disregard spirit your compare listing...please"

Pros: "There was adequate leg room, and someone won a free ticket on our flight!"
Cons: "We were delayed by an hour, but the crew was really great about the delay. No entertainment system."

Pros: "Plenty of time to nap. In a uncomfortable chair"
Cons: "Same"

Pros: "There were no wait times for boarding"
Cons: "The seats are very very very crammed."

Pros: "Cheap, on time."

Pros: "The crew was nice."
Cons: "I was forced to check-in my luggage even though I've always used this suitcase and I never check it in. I can accept 25$ for a check in, but 50$??"

Pros: "airline got me to LA - that's good"
Cons: "Pricing was really false. They charged $50 to check a bag. Had I known that, I would have taekn a United flight that would have been less overall. AND,,, you could easily end up paying $100 a bag, if you check yours at the gate, or something like that. so be careful. check their fine print. This airline's pricing scheme feels ilke a trap."

Pros: "Service., staff, size of plane inside.!"
Cons: "Some passengers didn't say 'excuse me' at all."

Cons: "Check in bags 50 USD was not clear"

Pros: "The cost of the ticket was less expensive compared to other airlines. The crew was excellent, friendly, attentive and very helpful."
Cons: "Luggage cost extremely high in comparison and No amenities."

Pros: "Nothing"
Cons: "When the flight was canceled, no amenities were given for lost time and opportunity. Staff was rude about this situation"

Cons: "Flight delayed then cancelled"

Pros: "The boarding was 20 minutes later than scheduled on both legs of my trip, but the upside was that once we boarded the plane, we took off within 10-15 minutes."
Cons: "Everything has an extra price with Spirit... Every. Thing."

Pros: "Not much"
Cons: "The seat selection process, seat room/comfort, and flight crew. I'm 6'-4" and was put in the last row in the corner. I asked the flight attendant to check if there were other available seats and she rudely stated no. I physically could not sit in my seat. I found a free seat and moved."

Cons: "Ther service was terrible."

Pros: "Nothing"
Cons: "Surprise charges, uncomfortable seats. Half empty flight but somehow must of the rows with occupied seats were complete full, including middle seat while most rows were totally empty, including exit rows. Guess no one wanted to pay the extra money for exit row. Who's supposed to help the flight attendants in case of emergency? What do the flight attendants do anyway? They didn't have to serve any drinks because they charge for them, including water. Never again."

Cons: "Lost baggage, truly the rudest staff ever and handwritten boarding passes!? Less emojis and more customer service training, please. Wow."

Pros: "Oakland was easy out of"
Cons: "Spirit has no spirit"

Cons: "Kayak does not inform you that Spirit charges you $55 to carry-on a bag, increasing cost from $157 to $267 for my ticket... Nearly double. When I discovered this at check-in, the Spirit representative was very unhelpful, saying that it happens all the time that people are misinformed when buying from 3rd party sources."

Cons: "Horrible it was all horrible!! I want a refund!!!"

Pros: "Nothing. Will not be recommending airline. crew was unfriendly, no entertainment, and the chairs were uncomfortable."
Cons: "When I had 20 min to catch my flight no one at the Airline helped me or made is so I could find another flight hone. I had to chsnge airlines. No discount was given or refund for the next flight with them so I switched airlines. I will recommend Southwest for now on. Very disappointed."

Pros: "Cheap flight, just don't bring a carry on.. anything that fits under the seat is not charged. (purse, back pack etc) but if you use the overhead it's 40 dollars or up to 100 dollars if you don't pay in advance. Checked in suitcase booked online was 35 dollars, it must be under 41 pounds. So if you know all these things in advance, it's a GREAT deal! 35 dollars from Oakland to LAX one way. Flight was on time, I brought my own water bottle on board. Great for low fare, short flights. Don't expect anything, folks for a cheap flight. I would sit on the floor for a cheap flight to L.A!! who freaking cares."

Pros: "Flight was delayed for two and half hours. My friends flight the day before was canceled."
Cons: "My flight was extremely delayed."

Cons: "I thought your pricing policy on baggage confiscatory."

Cons: "Flight was delayed 4 hours and didn't leave until almost 2AM. Unacceptable."

Cons: "Spirit airlines continues to be an absolute joke in every way."

Pros: "Nothing."
Cons: "I Never even made it to LA. Spirit airlines apparently charges 55 dollars to bring a carry on. This wouldn't make me as upset as i am right now but what pisses me off most is the fact that an employee for Spirit told me you only need to pay the added fee once for the flight to Oakland airport but needn't pay again for the trip back to LAX. This was a lie, for they said you must pay the same fee again for the the return flight. Seriously?! Not only that, but upon arriving 45 min early for the return flight to LAX, they told me I missed my flight and could not check in. To top it off, I was charged 75 $ to find the new flight which wasn't even for the next day but the day after for the same time.. Along side the very rude costumer service from your airline staff, you ask how i would rate my experience with Spirit airlines? TERRIBLE! I would give 0 stars if possible and never again will I book another ticket for Spirit airlines ever again."

Cons: "My flight was delayed numerous times to the point that it was cancelled around midnight. It was absolutely terrible, I had to try to run to the shuttle just to get a rental car. I then just drove back to LA instead of flying. Never flying this airline again."

Cons: "You need to pay for your flight ticket, and then for your seat, and for luggage. Flight delayed & then cancelled. Spirit refused to provide refunds to customers. Needless to say, everyone was quite furious. I feel that Spirit Airlines is running a scam. I will never fly myself or my coworkers on Spirit Airlines again."

Cons: "The customer service sucked, the customer service representatives had no idea what was going on or how to help us. They were not helpful and changing our flights, and they were very rude."

Pros: "I eventually got what i paid for by yelling at the airline employees and badgering them to give me what I paid for."
Cons: "I was "late" meaning i made it to the gate before my zone boarded and I was charged a late fee of $10 for not making it to the airport 45 min before my flight. Because i was "late", again i put late in quotations because i made it to the gate before boarding, spirit airlines recorded that I was not present on that flight. I only found this out when i got the the airport for my return flight (1 1/2 hours before take off) and the counter staff informed my that i had "missed" my original flight and was absolutely not allowed to take the return flight i had paid for because i "missed" the first flight of my round trip ticket. I was given the option of buying another ticket or calling customer service with my own cell phone. When i asked if they could call or patch me through to customer service, the spirit employee said "no i can not do that." I quickly found out that their customer service is completely automated and just refers you back to the useless spirit airlines website. I then told the counter attendant that the customer service 800 number was automated and neither that nor the website (which i had to create an account with to receive any information at all about my reservation) had provided me with any information about my flight. The spirit employee had the nerve to tell me i was wrong and another argument ensued, to an end in which the spirit employee finally relented and called the manager on a walky talky. Then, finally, after at least 10 minutes of entering the wrong information into the computer they put me on stand by and let me proceed to security. I will say it again, spirit airlines is a scam, how they operate should be illegal and i will never ever give them a single penny for the rest of my life."

Pros: "Crew were nice"
Cons: "No free snacks or water. No free carry on with wheels"

Pros: "All I needed was to get home and that's exactly what I got. The overall experience was great and I have nothing to complain about. Everything from check-in to boarding was quick and efficient. We made it back when they said we would and that was that."
Cons: "There was no free snack or drink. The person next to make had to pay $2 for a cup of tea which is not my cup of tea but I can't really complain. My backpack didn't quite fit under the seat but it was huge so I can't really complain about that either. My chair didn't really recline but I didn't feel too cramped and I slept just fine."

Pros: "The extra charges are obscene and it wasn't like the original flight cost was even that cheap. $45 for a Carry on. And $100 for the same carry on if you forgot to pay in advance."

Cons: "Not being able to bring a na on the flght"

Pros: "The crew were welcoming and comical over how Spirit airlines charges for everything"
Cons: "The flight overall was extremely bumpy and upon landing we were stuck on the plane and unable to unboard for 45 minutes which eventually caused me to miss my ride from the airport. I was charged for everything and this is not informed upon the purchase of the ticket or how if at time of reservation of you bought your carry on it would be cheaper. The seats were bare bones and the electricity kept going out before and during the flight. I am now currently waiting for my flight home which is also delayed by an hour. Never again will I fly with Spirit, or at least I'll know that it costs easily $100 dollars more than sticker price and that I probably won't be out of the airport on schedule."

Pros: "nothing"
Cons: "everything, my flight time was 7:55am and was delayed until after 12:30 when I deplaned in the same airport with no refund...Spirit sucks and I missed my interview with Los Angeles Police Dept..."

Pros: "Nothing Spirit Airlines Blows the worst ever, ever... in america, ever, Staff is nice though"
Cons: "Everything about spirit except the flight staff. they're cool"

Pros: "It's a no frill airlines. Flight was cheap but service matched that. Will not use again unless I must."

Cons: "The fact that when I got to the TSA boarding pass inspection point with my boarding pass on my phone, the TSA official told me that Spirit is 'not part of that agreement' and that I would have to return to the checkin counter to get a paper boarding pass. There was nothing about this mentioned on the website, and it almost caused me to miss my flight. I also didn't like the fact that there is no option to choose seats, even though the website says 'choose/change seats' upon checkin."

Pros: "Nothing."
Cons: "Awful company. Beware of baggage scams and other tricks they pull to get your money. They even charge you for a carry on and personal."

Pros: "Nothing!"
Cons: "My flight from LA to Oakland was cancelled 3 hours before flight time. No flight available for 48 hours ! Ad to book flight on another much better airline. Also they charge 55 dollars for my 1 carry on. What a rip off! I am working on refund for trip. The inconvenience ruined my trip!!!"

Pros: "being Ontime is the most important thing on the flights"
Cons: "there was some kids making unwanted noise - so annoying & lost peace"