Even tho we paid to have seat next to each other we had to give them up, and my husband who just had major surgery on his hand was given an isle seat which was part of the reason we PAID to have seats next to each other and him in a middle seat
Pros: "Seat size"
Cons: "Everything was just fine"
Cons: "Original flight changed- had me arriving after second flight took off. Delta didn’t fix it. Spent 5 hours changing it. Rebooked flight was delayed- they rebooked to the next day at the last minute then, got me out same night but 3 Hours from my original airport."
Cons: "Front right lav door hard to latch, headphones worked on one side only, gap in middle of lie-flat bed."
Pros: "Crew was nice the flight was smooth and comfortable seats."
Pros: "Comfortable Seats. Good cabin service."
Cons: "A no problem flight"
Pros: "Quick flight"
Cons: "Organization of entry gates. Sat in the plane for about 30 min after landing."
Cons: "Food service Leg room"
Pros: "You're kidding!!!"
Cons: "Seating 3 across. the passenger on the isle seat got served and the other passenger and myself were ignored. NO SERVICE!"
Pros: "After a late, crowded boarding process, somehow the flight crew got us off the ground on time!"
Cons: "Having more than 2 harried airline agents at the gate to handle the sold out flight filled with families with babies!"
Cons: "Left A bag behind in NY"
Pros: "Nice crew. Stable flight."
Cons: "No gluten free snack options."
Pros: "Seat was comfortable but not much room"
Cons: "Couldn’t understand a word the flight attendants said on the intercom system"
Pros: "This is a super aircraft with many amenities. The flight was smooth for the most part. Loved the movie and the classical music. The crew seemed to work well with each other and was very friendly."
Cons: "It would be nice to have an enforced carry on rule as people bring multiple large bags on and tie up the storage space."
Pros: "36 minute flight.."
Cons: "Not really much you can do"
Pros: "Myself and my wife were rebooked and arrived home the same day. Albeit 7 hours late."
Cons: "Flight left gate on time, yet departed 1 hr late because deicing took almost 1 hour. There was only one truck working."
Pros: "Delta never ceases to amaze me. The flight was perfect!"
Cons: "There’s nothing I can think of."
Cons: "Didn’t make the flight due to delay and late arrival! No help getting seats on a later flight or next morning."
Pros: "Delta personnel at DTW knew they were overwhelmed and did everything they could to mitigate the problems."
Cons: "Delta should have had more than 3 staff on to check in 300 people."
Pros: "Smooth flight"
Pros: "No problems"
Cons: "Takes so long to board plane"
Pros: "Great view of the mountains, EVERYTHING was one time and EARLY!! Staff was great and we had a smooth ride. wish all flights were this good. Even touchdown was amazing, like landing on glass. Compliments to the captain."
Pros: "17 minutes late, arrived 5 minutes early. Crew Friendly. If you agree ALL airlines screw you ( and they do) Delta is about as good as you can get."
Pros: "Got upgraded to comfort class it was comfy"
Pros: "Flight attendants were excellent!"
Pros: "good price but older plans"
Cons: "please do not use plastic forks and spoons"
Pros: "Got exit seats with extra leg room at no charge . Flight was quick and crew was very accomadating and friendly. Very good at providing updates and delays"
Pros: "As poltronas estavam OK."
Cons: "No voo MEX-GRU o Sistema de Entretenimento nao funcionou por quase 3hs. A refeicao foi muito fraca, tamto no jantar quanto no café da manhã. Onde ja se viu comer feijão preto com onelete no cafe da manhã??? Deveriam pensar no tipo de passageiro q estao atendendo."
Pros: "Generally everything went smoothly on this leg of my trip."
Pros: "Easy to board."
Cons: "Delayed due to weather."
Pros: "The flights were smooth, it was an easy process"
Pros: "Courteous crew and smooth flight"
Pros: "Friendliness, spirit, organization of crew."
Cons: "The obvious- no leg room, no food"
Pros: "LGA caused massive delays due to construction."
Cons: "Nice airplane with good seats and legroom"
Pros: "the upgraded seats with the new headrests were great. the pilots & crew did a great job despite the more-than-average turbulence."
Cons: "lack of any entertainment options whatsoever (not necessary but always a nice-to-have). More importantly, the fact that I checked-in with seat 14 and ended-up, seemingly randomly, in seat 28 (the back of the plane) when I had SPECIFICALLY selected a seat in the FRONT section of the plane. That was particularly annoying, especially since the optics of the situation were such that I used miles to purchase the flight and got "screwed-over" with respect to my seat selection as if my ticket held less weight than other passengers..."
Cons: "Guests with no overhead luggage should be able to exit first."
Cons: "Rough flight and landing."
Pros: "The crew was great and nice. Very professional and clearly made safety number one."
Cons: "We had an issue with the rudder that led to an aborted take off. Then when we finally got to RDU the ground crew was not available to marshal the plane in."
Pros: "Nothing in particular was that great. Just very low average"
Cons: "Old smelly plane. Bad entertainment options."
Pros: "Efficient and on time."
Cons: "I booked tickets well in advance but wasnt allowed to select seats at time of booking nor at 24 hour check in. This adds undue stress having to wait for an assignement at the gate."
Pros: "30 min. early!"
Cons: "Only pretzels"
Pros: "Quick, clean"
Cons: "I was in the back seat"
Pros: "service. Thank you."
Cons: "comfort seats were uncomfortable"
Pros: "We arrived safely."
Cons: "Unable to get seat assignments until check-in (overbooked); therefore, my wife and I sat in middle seats on different rows. Boarding is an exercise to continue the "caste system" between 1st class passengers and coach with the "priority boarding" line and the "general boarding" side of the turnstile...what a joke! Richard Anderson, CEO comes on the recording and tells us how great Delta is and then every Delta employee on the flight try to disprove his flowery speech. We paid $50 to pre check luggage then have to fight for a place in the overhead storage for a small backpack and a coat because of all the possessions priority passengers bring onboard. Thanks for the coke..."
The flight was delayed for five hours due to airplane issues.
So much fun to be delayed 3.5 hours so you land at 12:12 a.m. CT and then discover there are planes stacked on the tarmac but no open gates. We’ve been sitting in a hot plane for 1:20 and have no estimate when we’ll get a gate. This was poor gate management by American Airlines and DFW. Every AA flight I am on of late has been problematic at best.
Cons: "30 min to de-ice an E170? Why?"
Pros: "Flight was fast and professional."
Cons: "There crew was not welcoming nor understanding of the passengers' frustrations caused by the delays. There was no air-conditioning on the flight, no air circulation to speak of. No food was served due to turbulence or so we were told."
Cons: "This was a terrible flight. Had a connection that was delayed several times and eventually cancelled without explanation. I was traveling for my best friend's wedding and they did not work with me to try to get me on the next flight. I had to book another flight from another airline."
Cons: "The a/c wasn't working. Flight attendants acted annoyed by the people flying, no connectivity to gogo inflight."
Pros: "The air hostess didn’t smile while offering cookies, but she wasn’t rude. She later asked my fellow passenger to move to another window seat and I had the comfort of 2 seats."
Pros: "The staff was fantastic. Very helpful."
Cons: "Flight was delayed twice causing us to miss our layover. The only way they initially could correct the issue was by booking us a flight 5 days later. Finally found a helpful person at the gate after calling American Airlines and getting no help. We lost day of our trip, but it’s better than 5."
Cons: "Nothing you could do, it was a maintenance issue."
Cons: "Get the plane to terminal bridge and not buss the passengers to and from to plane."
Cons: "More space for carry on luggage"
Pros: "The service representative at check in was very helpful and went above and beyond to assist my husband and I. American Airlines was outstanding on all fronts."
Cons: "However my overall experience with kayak and csfare was poor as they made a mistake on the name on my ticket that was not found until the day of my international flight and once I got a hold of customer service after calling 4 different numbers... most did not have 24 hr service... they stated they were unable to assist me and had no other options or solutions. American Airlines tried to help and eventually were able to accommodate me through purchasing a new ticket and ensured my husband and I were still sitting together. Kayak and csfare basically told me sorry for your luck. I will not use this company again."
Pros: "Take offs equaled lands"
Cons: "Dirty and tied plane seat way to tiely spaced. Disinterested crew. I hate stowage"
Pros: "Best leg room last leg."
Cons: "Nothing specific."
Pros: "The gate agent in Columbus was in a wonderful mood."
Pros: "Biscuits are awesome"
Cons: "WiFi is a little confusing. App didn’t work."
Pros: "Not a challenging process from beginning to end."
Cons: "Aircraft seating was terrible! Seats were way too close together. Seats were uncomfortable. Couldn’t even get an entire soda from the attendant. Made me remember why I dislike flying."
Pros: "Flt on time & comfortable. Crew outstanding!!"
Pros: "We where late boarding, jet didn’t have fuel, we had delay after delay. This flight is never on time. every time I have taken this flight I am delayed. Also getting into charolette, we always spend at least 20 min on the tarmac"
Cons: "I'm a tall person and there wasn't an option to get a seat with any extra leg room. Additionally, the gate staff were not helpful or informative about the flight and rushed when it was time to board."
Pros: "The seats were quite comfortable."
Cons: "My bags didn’t make any legs of the trip. AA should allow downloading the app on the airplane."
Pros: "Excellent service gate to gate."
Pros: "Nice crew"
Cons: "Delayed and didn't try to speed up the delay"
Pros: "Nice legroom! Easy boarding, everything good and on time. Short flight so didn’t use entertainment."
Cons: "Delayed by 90 minutes."
Cons: "we arrived and it took 15 min for a gate agent to bring the jetbridge out to the plane....sad!"
Cons: "The delay in Columbus caused me to miss my connection and have to fly into LAX instead of LGB."
Cons: "the AA flight arriving to Charlotte experienced a door malfunction that delayed deplaning by 15 minutes. Not a big deal unless you had a close connection to begin with. Result was a dead sprint to Charleston gate where no attempt to hold the plane for those passengers. Also, a black, middle-aged woman with short hair working the ticket counter had the personality of a piece of cardboard with zero responsiveness. AA should reconsider who it places to interact with the general public."
Cons: "My flight was delayed 4 times from Columbus to Chicago due to an ATC issue in Chicago. On the 4th delay announcement I had to rebook my international flight for the following day because my connection was leaving Chicago while I was still in Columbus. I had to rebook and get a hotel for the night on my own expense since American Airlines won't pay if it is weather related even though the weather was not the issue, rather air traffic control. The plane we got the next day was a smaller uncomfortable plane with zero entertainment and a crew that projected they would rather be anywhere else. I don't blame them, my experiences with American Airlines had been progressively getting worse."
Pros: "It was okay"
Cons: "We loaded late and than sat in the plane awhile before we left. No explanation was given. Once we arrived in Charlie we sat on the tarmac for 20 min. No explanation. Than we waited 20 min fir our carry on luggage to arrive. We were told we had to check it. By the time we arrived at our gate they had given outlet seats away. They were not very polity ir helpful."
Cons: "I was advised by customer service agent over the phone that it would only cost me $100 for an extra bag on my flight and that it would remain the same whether i paid it online or at the airport. However, at the airport i was told that the extra bag is $200. My office agreed to paying for the extra bag only for $100. Now I am out of pocket with $100. So disappointing."
Cons: "ATC delay on take off and then a 10 min wait for a gate a DCA. Just disappointing in adding delays."
Cons: "There was no food or entertainment and the seats were old and uncomfortable and it was ridiculously cold"
Cons: "Gate agents need to talk slower then we're clearly… It's ridiculous how some of them talk, they need a communications course it's not that hard 10% slower equals 100% more effective."
Cons: "customs in miami is aweful. long waits. its a long maze to get back to the domestic terminal as well."
Pros: "Flight crew was awesome! Very accommodating"
Cons: "All was good, flight attendants were exceptional"
Cons: "After waiting for the plane to receive some kind of maintenance for hours on end and missing our connecting flight, they finally sent us to another city to catch a different plane to our final destination."
Pros: "Short duration"
Cons: "Didnt have a seat assignment for me. Told me the flight was overbooked... paid long in advance. Disappointing, finally finally found a seat."
Pros: "The crew, as always"
Cons: "Being sectioned off from 1st class"
Pros: "As usual the plane was clean and everybody involved with American was very friendly."
Cons: "There wasn't anything that I did not like I wish they gave you peanuts instead of pretzels or chips"
Pros: "Crew was ok, did their best considering the circumstances, but even they were getting aggravated and were short with the passengers near the end."
Cons: "The Washington airport is horrible. The gate we left from was not a gate but a series of doors that buses came to. This wouldn't be so bad if they were able to handle it in an orderly way, but the airport showed complete incompetence in organizing anything and there were people everywhere trying to find the right door which kept changing on them, and the times kept changing...it was a mess. Then, when we finally got on the plane and were about to take off, the air traffic control tower called and said that their flight path was incorrect and to not take off...but didn't give them a new flight path for nearly two hours as we sat on the runway. Nationalize the airports in DC, fire the whole lot and start fresh, I'd say."
Cons: "Bumping passengers with seated tickets so you can fly additional crew elsewhere is 100% unacceptable. Luckily I got on the flight last minute but only after dealing with extremely unprofessional staff/supervisors at the gate"
I like that I'm by my self on the row ( seat) And I wish the plane has internet and charging station.
I like the fact y’all get me to my destination on time.
The flight was delayed for almost 2 hrs. I feel like we should be given vouchers for free flights after that experience.
awful service. not of kayak but of allegiant
Pros: "The flight from CVG to LAS pretty quick"
Cons: "Allegiance staff at Check-in staff are very rude AMD full of themselves, instead of explaining they expect every traveler know policies of allegiant, there are no boarding pass scanners and to print for you they want $5 if not they force to download their app so that you can get the boarding pass that can be read by TSA scanners ridiculous!!"
Cons: "Give complimentary water"
Cons: "Roomy aisles and seats, on time boarding and flight. Great job!"
Cons: "The air pressure in the cabin was awful. My ears hurt & it gave me sharp pains in my head. Even typical yawning & blowing nose did not help."
Pros: "Nice crew. Friendly and responsive"
Cons: "Recliner chairs"
Cons: "Crew unfriendly. Flight attendants and pilots never acknowledged us or said hello or thank you."
Pros: "It was good quality for the price."
Cons: "Unclear pricing for carry on bag, could have saved $30 by paying at the ticket counter (even though I was sent an eticket and boarding pass); got stuck paying $50 at the gate."
Pros: "Slight weather delay, no problem. We were assigned to seats with additional leg room that we didn't pay for, that was a nice & unexpected upgrade."
Cons: "I was a bit annoyed that my TSA Precheck was not included on my return ticket although I purchased the RT tickets through my Allegiant account that has all of that on my profile information. Feel like this should automatically have been added when tickets were purchased."
Pros: "FLIGHT TIME"
Pros: "The crew was very nice."
Cons: "The AC was broken - only the front half of the plane was getting it. The back half was very hot."
Pros: "On time"
Cons: "Crew unfriendly, sometimes rude"
Pros: "We finally got to our destination"
Cons: "Uhh not boarding and then the pilot coming on and saying "whoops we have to deplane since the weather is bad." Really? Why not just delay boarding instead of putting everyone through that. Terrible experience"
Cons: "Very dissatisfied with boarding and told we had to pay for our luggage but noone else did .I had prepaid for 1 incase I brought big luggage but I brought carry ones. So I was charged 100..but everyone else's was larger"
Pros: "Pilot was friendly"
Cons: "A little confusion about departure gate"
Pros: "The captain was very good, and we arrived early to our destination. We had to hold back before landing, due to smaller planes landing, so the captain pointed out some areas along our path! Loved it! The flight was smooth."
Cons: "We had to be in the boarding area an hour before the flight was scheduled to leave. However, because of the way that the flights are scheduled, people were still deplaning from the previous flight for 25 minutes after our gate arrival time."
Pros: "timeliness of the flight professionalism of the crew immediate attention to a passenger who fainted"
Cons: "passengers were cold and there were no blankets to be offered there were no hot beverages and it was very cold. all beverages were for purchase and yet no complimentary hot coffee nor tea, even if you wanted to pay"
Cons: "I bought a flight that I had to end up cancelling - when I called to cancel - within the 24 hour period, they would not let me cancel despite text on my confirmation saying that there would be a free cancellation within the 24 hours. Extremely annoyed that there was a blatant miscommunication. I did not end up going on the flight but was unable to get a refund which seems ridiculous given that there was text on the website explicitly saying this was their policy."
Pros: "Non-stop flight at a reasonable price"
Cons: "Food choices are very limited"
Pros: "Getting off the bus!"
Cons: "2.00 for water! Overpriced everything! Crew was not nice. Kindness goes a long way. Not for this crew impatient and just rude to other passengers. We pay good money to ride on the horror bus!"
Cons: "Long wait due to plane speaker malfunction. Offered free drink pours on flight once we finally took off but it was a very small “2 sip” pour."
Pros: "Friendly staff!!"
Cons: "Hour delay on flight"
Cons: "The seating is terrible. Everyone is like sardines packed away."
Cons: "The flight was delayed 9 hrs. We were going to NYC for 2 days. We missed an entire day--- cut our trip in half."
Pros: "Flight crew were very polite and we received free soda. Free booze however would have been more appropriate after spending my entire New Year’s Day in an airport."
Cons: "Reviewed 9 hours because a crew member didn’t show. Was originally told 6 hours delay only 20 minutes before the flight was due to leave. Received two $8 meal vouchers and rude and slow service from the entire ground crew."
Pros: "Great airfare, great staff, etc. Cant help that the passengers are idiots ! Love this place."
Pros: "Great assistance with a wheelchair to board, and gate crew in CVG is super friendly and helpful."
Cons: "After landing, we spent a hour sitting in the plane, waiting for a gate. After the entire plane had deboarded, it took another 15 minutes for them to bring my husband's wheelchair up from the gate checked storage."
Pros: "New plane!"
Cons: "Boarded too early!"
Pros: "I liked that the flight was fast but I was coming from Vegas so it’s not that far."
Cons: "They charged me $50 for a carry on even after I told them repeatedly that I tried to change it on my ticket days before I was leaving. It would not let me change it or even check in on the mobile app. It was very hot and we had to wait for awhile before any air conditioning started. No entertainment or complimentary drinks."
Cons: "Allegiant needs to put more than just school bus seats in their aircraft."
Pros: "My wife said that this was the smoothest airplane ride she had ever had."
Cons: "The first lady at the check in desk told us the wrong gate. We wound up taking a tram to another terminal, found out that we were in the wrong place, and then made it back just in time to board with a few minutes to spare. Anyway, the airline itself was o.k. and next time I'll check the arrival/departure board. Since we were traveling with only a carry on, it was a good price after all the "frills" were added (pay for carry on, pay to select seat). we still had a price lower than any other airline. So all in all, once we got on the plane it was a pleasant experience."
Pros: "Great flight!"
Cons: "Price, service"
Pros: "They offered a direct flight from Cincinnati to Austin. The price was good, even though they charge for carry on."
Cons: "They land at the Austin airport, kind of. Once we landed they took us to a Remote terminal which required waiting for a bus to fill up and then take you back to the actual airport. There was no quick way for the bus to return and it has to drive for 15 to 20 minutes to get to the main airport. I took 1 complete hour from when I landed to when I got in my car in lot D."
Pros: "Great service and very clean plane. Staff did everything to accommodate everyone's needs."
Cons: "There was a lot more turnulance than expected which could have made for our shaky landing but the pilot did a great job regardless."
Pros: "Comfort and speed of the flight. Attentive staff!"
Cons: "Need one craft beer"
Pros: "Everything was great during the flight but..."
Cons: "We were delayed over 7 hours, with only a $50 dollar future airline credit and an $8 meal voucher. That's not nearly enough for that kind of headache. It was 2 am before we arrived at our hotel."
Pros: "Good for Domestic travels"
Cons: "I didn't like how the air was turned off before we were allowed to leave the plane. It made it difficult to breathe with my asthma."
Pros: "Arrived an hour before flight. Check in took 25 min and tsa 30 minutes. Tried to go through expedite line but agent refused to let me even though flight was leaving in 30 minutes. I have received better treatment in new York airports than here in Myrtle Beach. Who would have thought. There were 3 others that missed the flight. Why would they not just let's be expedited?"
Cons: "See above"
Pros: "We eventually got to Las Vegas."
Cons: "Everything. Spend an it make and book with someone else."
Pros: "Very smooth ride and attentive friendly staff"
Cons: "Snacks were over charged."
Cons: "Leg space tight. Seat didn't recline. They said the maximum width on the under seat personal item is 7 inches but space is big enough for wider than that. I felt that was misleading."
Pros: "Great price ."
Cons: "Landing in Austin and having to walk down a wet slippery ramp and then across the tarmac in a thunderstorm ... got VERY wet . How about a cover ?"
Pros: "Flight attendants were very kind."
Cons: "Flight was delayed an hour for "paperwork". Can't be helped by the crew, but an administrative errors are just as bad."
Cons: "Seats were made of stone."
Best flights I have had in a long time!
Cons: "Changed gates 4 times and walked all over the C terminal. Waited for 2 hours on the plane at the jetway for the captain to arrive (with no water). Finally offered 1 small cup of water and 1 bag of pretzels (at 8pm)."
Pros: "Flight convenients"
Cons: "Small plane .. I’m a y’all person.. warning when booking ticket"
Cons: "Airport staff rudest I’ve ever seen. Terminals extremely close together and over crowded."
Pros: "I especially like the agent at the United Lounge in Denver who changed my flight to one that left 3 hours before my original flight. Also, she arranged for my checked bag from Dayton, OH to be transferred to the new flight. I was concerned by happy to get it in Denver - actually, it was one of the first luggage to arrive."
Cons: "All was well. Thanks."
Cons: "It seems flights are always delayed or cancelled out of Chicago. My least favorite airport"
Pros: "Met chief pilot at Wendy’s before flight. He was friendly and gave us confidence"
Cons: "The seats were too close together and very uncomfortable"
Pros: "Smooth flight and landing."
Cons: "Too long for the hardness of the seats. Flight was endles."
Pros: "Quick flight"
Cons: "United flew late and we had to RUN to new gate for connecting flight. Old small jet. No phones could be on. Odd folks drug their dog on board and were asked to put it on the floor. ... oh no! !!!!"
Cons: "Make sure you have no more than2 checked bags"
Pros: "On time. Very nice flight attendants."
Cons: "They switched my preselected seat, without my permission, and gave it to a flight attendant that was traveling. I dont understand why she couldn't sit one row behind my preferred seat."
Cons: "Had to download the United app to watch in flight movies. Then it didn't even work. The only thing that would play were the trailers."
Pros: "Plane was delayed 87 minutes because the plane had maintenance issues that the air and did not organize and plan better. For their error, I missed my client and got fired."
Cons: "The airline not getting me on the Dayton-Newark then Newark-Rochester flight so I could get to my destination on time. The agent at the airport was not helping or listening. Now I miss my client loss a lot of money for the day and I got fired."
Cons: "I think if you over 6”7 you should not be charged for an exit row on commuter planes"
Pros: "Great crew. Liked pretzels"
Cons: "I had a man sit next to me who was in the wrong seat but didn't move. He told the girl to keep his seat and he would stay next to me. He was so big he was in my space and had didn't make any effort to try not to spill over in my area. I had to put a magazine next to my thigh because his body was so hot it was damp! I hated the entire trip. I was cramped up and extremely uncomfortable. This is simply unacceptable to have this happen because huge people can't fit in one seat. I want these obese people to be required to purchase 2 seats because they take mine."
Pros: "Didn't go because of high winds in Newark"
Cons: "Having to come home and try it again today"
Cons: "I was delayed each direction :/"
Pros: "I checked in online and got free TSA precheck so I didn't have to unload my bags or take off my shoes. Everything went really fast, and I was back home to my family in no time!"
Cons: "There was no way of knowing if my baggage was in the claim area as several flights were unloaded onto one belt at a time."
Pros: "Food voucher"
Cons: "Flight was delayed approx 7-8 times, 7.5 hrs. I arrived at 7:15 am for a 9:20am flight to find that it was delayed. Wasn't notified before leaving home of delay. Was given a 2 food vouchers but very late, 30 mins before boarding time. Paid for two meals already by then. My Friday to Monday trip to see my family was shortened by almost a day. I hadn’t seen them for 3 years. Don't know when I'll be able to see them next. Not happy..."
Cons: "I had to interrupt my flight and book another flight from Denver to Phoenix. Mass confusion to simply guarantee my checked bag would no continue on to Maui. I was told to keep my bag at the ticket desk in Dayton....scolded for doing so at the gate....then again scolded for same thing at gate for Denver to Phoenix. At least I kept track of my bag through it all."
Cons: "The cabin smelled like an unflushed toilet. That should be enough!!!"
Cons: "Sat in plane on runway for an hour"
Pros: "A little late taking off but was kept informed the whole time, crew/staff was friendly"
Pros: "The seamless service from reservation to arrival at destination"
Cons: "Would have appreciated a lower fair"
Cons: "2+ hours late to depart with no explanation. Multiple delay messages from United ranging from 59 minutes late to 2 hours 10 minutes late often within minutes of each other. Poor service, crowded, and very uncomfortable."
Pros: "United continues to disappoint. I'm turning in my miles membership. I've tried to be loyal but enough is enough"
Cons: "Terminals were too far for my connection to toronto."
Pros: "I arrived two hours early to the airport as specified and arrived to find out my flight was delayed by over four hours. So my daughter and I had to sit in the airport for over six hours."
Cons: "It was terrible. It was ridiculously hot and the plane smelled like pee. It was the worst flight experience my fiancé and I have ever taken. Shameful condition and experience."
Pros: "Friendly crew"
Pros: "Crew was very polite."
Cons: "Lack of legroom"
Cons: "I payed for my flight about a month prior and for some reason still did not have a guaranteed seat on the flight and almost got left behind"
Cons: "Both domestic flights got cancelled. I lost the first day of my vacation and had to miss an extra day of work on the way home."
Pros: "It was ok."
Cons: "They lost my husbands luggage from Morgantown to Charleston and we sat for about 10 minutes with no gate in Charleston when we landed!"
Cons: "The Gate was changed several times with very poor announcement. Entertainment is N/A on these type of flights."
Pros: "Loved that it was an empty flight"
Pros: "Boarded on time. Arrived on time. Fast boarding"
Cons: "A little turbulent"
Cons: "Plane too small to support carry-on suitcases, so everyone had to check them gate side and then wait for them right outside plane. All the hassle of carry-on (carry belongings through airport) without the perk (having belongings available during flight)."
Cons: "Cabin air didn't work until we were in the air, it was easily iver 80 degrees nthere"
Cons: "Flying in general."
Cons: "Tardiness and heat"
Pros: "Flight was on time and crew was pleasant and professional."
Cons: "Snack and drink selection was poor."
Pros: "I liked that it got me to my destination"
Cons: "No entertainment, really uncomfortable, arm rest don't go up, planes are not cleaned from previous passengers, flight attendants hardly smile and don't interact as much as other airlines, delayed flights every time I fly with United."
Pros: "That it was short"
Cons: "Boarding a small plane on a cold rainy day by waking along the tarmac out to the plane. umbrellas are wet and wind insures passengers are wet before getting on board. A experience I hope to not relive. Oh drop the Asian "Style" snack and bring back peanuts"
Cons: "It was impossible to understand the crew members speech. It was unintelligible. The entire plane was in disbelief"