Daily cleaning, installation of cabin HEPA filters on flights from Ohio to San Juan
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Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to San Juan from Ohio up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Assigning seats at check in? Why was that a thing? Also why did we have to wait for almost an hour once we landed to be given a gate for us to unload? So stupid the whole thing."
Cons: "Comfort. Jetblue offers betwee seats ne apacing betqeen rows"
Pros: "Great crew"
Pros: "Nice service"
Pros: "Quick boarding and great with accommodating my request for a window seat."
Cons: "Offer in flight entertainment."
Pros: "Love it"
Pros: "Crew was awesome. Very friendly."
Cons: "I’m 6 foot tall and I found my seat space feeling crowded. I found myself wishing for just 2 more inches of legroom. It feels that airplanes are being built for quantity of passengers, not quality of flight."
Pros: "Crew was very fast but not enough during boarding and people had brought oversized carry on luggage to the gate requiring stowing. We had checked a carry-on at check in and paid $30 while several people got theirs stowed for free which seemed unfair."
Cons: "The charging for checked luggage has created a situation that was unfair for all travellers and ultimately made the plane’s departure late. This policy drives people to bring too much luggage into the cabin, putting at risk the safety of others and delays."
Cons: "Flight was delayed and our luggage is lost"
Pros: "We eventually got there"
Cons: "In Cleveland, the doors remained opened for about 30 minutes after they were supposed to close, and 6-7 people boarded. We then arrived in ATL quite a bit after we were scheduled to land."
Cons: "I was flying standby. I checked the list on line and my name was number 5. I get to the gate and there’s just a handful of customers. The agent said there was enough seats for the standbys I wait and wait for my name to be called but no luck. My name wasn’t cleared yet. Finally I was the next to last one to get a seat. The gate agent who didn’t ask for my name tells me I was all the down at the bottom of the list. While I am glad that I got on I wish I knew what method is use to get your name on the stand by list?"
Cons: "Cabin was too hot since the very beginning. Even in first class."
Pros: "Delta Comfort Plus for the win! Great seats with plenty of legroom and room for carry ons. Friendly flight attendants"
Pros: "The counter assistant change my seats and my wife and me seat together"
Cons: "Hot cabin"
Pros: "Although our flight was fully booked. The crewmembers on this flight was professional, friendly and efficient. We boarded quickly and took off on time. We even arrived ahead of schedule. Each passenger was given free headphones and complimentary beverages and snacks. I love Delta they are a cut above the rest. They are constantly striving to put the customers needs and wants top priority"
Cons: "Tight seats need more legroom"
Pros: "The crew were fantastic and tried their best the delay."
Cons: "Delayed flight. 2 hours delay. Had to rebook a connecting flight and hence was very tight to board the next flight"
Pros: "Two ladies working in the aisles were very pleasant and nice"
Cons: "Takeoff accelerated too much... nicer to have a longer launch process"
Pros: "Arrived early. Got a beverage & snack which is becoming rarer with American carriers. Video selection was very good. Staff was nice and attentive. Overall a good flight at a reasonable price."
Cons: "Narrow corridor to seats"
Pros: "Everything escept the seat that was too small. I also had problems with the entertainment when trying to see movies."
Cons: "Seats too small ant could not watch Movies beacause the screen was defective."
Cons: "Flight was delayed over 1hr."
Pros: "Buen entretenimiento."
Pros: "everiding si so good thanks this is my 2nd time lovet"
Cons: "so organais tritment so good everiding lovet"
Cons: "The worst"
Pros: "Short trip"
Cons: "Very hot ride"
Pros: "Giid free sandwixh. Very good entertainment system. Good seats."
Pros: "Well, the seats and the lavatories are smaller than ever. And I am quite petite."
Pros: "Entertainment is very good"
Cons: "Send my carry on bag, outside."
Pros: "Despite small aircraft, boarding was fast and easy. On time departure and arrival. And quite clean aircraft despite a very fast turnaround. And Biscoff!!!! Delta's free wifi for messaging is a nice touch, as is free in-flight video. In-flight music would be nice, too. Doesn't hurt to ask :)"
Pros: "On time. Most important"
Pros: "We were treated very well and it was a short, sweet flight. Nothing to complain about."
Pros: "Seats are comfortable. These short haul flights often have worn out, painful seats."
Cons: "They do a bad job of screening people with bags too large for the overhead bins and then those people have to check one they have already tried to board and it slow things down."
Cons: "Small plane"
Pros: "Delta was so accommodating"
Pros: "- usb abd 110v charging ports on the seat backs - in-flight entertainment system for all passengers - comfy seats and adequate legroom in basic econ."
Cons: "- zone 1-5 boarding does not make for good logic - should board all window seat passengers first, then all middle seaters, and finally all aisle sear passengers"
Pros: "Hey, they let us off the plane."
Cons: "The plane had just come in & problem was detected. Does it really take an hour to get the log book recorded?"
Pros: "Delta is a mess to check in. Check in on line, print boarding passes then stand for an hour to get bag checked, in Cleveland an. urn ind almost as long in Austin. Terrible"
Pros: "It was on time."
Cons: "The plane was dirty and there was a lot of trash around my seat."
Pros: "Hard to like anything with this delay -- missed 3 appointments in Raleigh."
Cons: "Economy seating was cramped and painful. I sat in a window seat and couldn't hardly move freely enough to get my seatbelt on; and I am a petite female!!"
Cons: "the seats are WAY TOO SMALL"
Pros: "Movie selection"
Pros: "Our original flight delayed and then cancelled and the need help kiosk was quick to provide an alternative. Better aircraft and good flight compared with the original flight"
Cons: "The replacement flight has been delayed almost 2:30 hours due to bad weather in NYC."
Pros: "The aircraft was much better than the originally plan which was delayed and then cancelled. Comfort seats and cleaner aircraft was a nice surprise after 5.5hrs of stranded time at the CLE airport."
Cons: "Delayed for 5.5 hours."
Pros: "Food was OK. Crew was very friendly"
Cons: "No Entertainment for a 4 hour flight. Plane was very old."
Pros: "Although I am a vegetarian, It was nice Delta was serving sandwiches."
Pros: "The plane,plane, plane! Very new and clean , good entertainment. Love it"
Cons: "People taking their time to put their luggage in the bin... Very annoying."
Cons: "No comments"
Pros: "The price."
Cons: "Flight was delayed for 2 hours in Airbus 777 full of passengers. The reason was to fix some light and administrative error on a log book. This could have been prevented if they had done all of the checks beforehand. All of those passengers stuck in a plane during a pandemic. Not very smart !!!!"
Pros: "On time take off and the fact that we arrived alive."
Cons: "Hot meals and inflight entertainment. No even drinks were served."
Pros: "Great service and comfortable; well sanitized."
Cons: "TV screens for movies and shows."
Cons: "Some of the crew had an attitude and the purchased WiFi did not work"
Pros: "Crew was snappy in getting people in plane and checking in carry ons since occupancy had been reached."
Cons: "Lack of adjustable headrest on seat."
Pros: "Smooth ride"
Cons: "Feeling of being cramped"
Pros: "Crew was great!"
Cons: "Todo bien"
Pros: "Checking in with my Mum who needs assistance was excellent."
Cons: "Lack of Entertainment."
Pros: "Time of flight"
Cons: "Aircraft had no screen, old, uncomfortable"
Cons: "Crampt space, cold cabin"
Cons: "Long delay"
Pros: "Movie options were good."
Cons: "The a/c was not working well and t"
Pros: "The service was excellent and the flight on time. Love American."
Cons: "The seats have been refurbished and if you are a plus size the seats are uncomfortable."
Cons: "Rude and disrespectful"
Cons: "Seats and space"
Cons: "Entertainment via internet could NEVER be really be done complitly. And the flight attendants did not know how to help costumers"
Cons: "Poor service"
Pros: "I loved everything. No complaints. American airlines is one of the best airlines I have flown with."
Pros: "I liked that we got to San Juan safely. The crew on board was very accommodating."
Cons: "Due to the delays, we missed our jumper flight and American refused to compensate. Also, only had two cookies all day from 8:05am until 3:45 pm! No sandwiches as promised. We were delayed approximately 4 hours total. Had to take a taxi ($85) to Fajardo to HOPEFULLY catch last ferry to Culebra. Guess AmericansAirlines doesn’t care if you have to sleep at the dock!"
Cons: "Dallas to San Juan San Juan Dallas American Airlines has the worst seat of any airline flown by us fare almost 2000 dollars for round trip and the seat is small hard uncomfortable even for a short flight this is no business class!!"
Pros: "On time"
Cons: "Cold cabin"
Cons: "The seats are very tight."
Cons: "Last minute cancellation and reschedule if original flight with 20 people hounding the gate for standby status. Craziness. These last minute revisions mist stop"
Pros: "Direct flight"
Cons: "Horrible customer service, excessive baggage fees, rude counter staff, no leg room, narrow seats"
Pros: "Boarding process"
Cons: "Delay, no food,"
Pros: "Schedule was punctual. The entertainment was superb. Good crew. The overhead bins were, for some reason, larger which aided the boarding process."
Cons: "I guess the lack of snack options but that is just the way it is nowadays."
Cons: "Terrible airline. Will not fly them again."
Pros: "Can't think of anything good"
Cons: "SEE: Customer Relations request #1-249830721"
Pros: "Nice crew clean airplane"
Cons: "Initial flight was cancelled after 2 hours delay. My next flight was scheduled the earliest possible by AA which was 24 hours later. No transportation,hotel or miles compensation for this. I had work and responsabilities the next day. TThe scheduled trip was supposed to take off at 7:45. Boarding started late and was very slow. My bag fit the meassurements and still was forced to check it (which I did not want to do as I did not want to be waiting an hour for my bag at my arrival as I had work early the next day. In addition there was airplaine traffic as it was "rush hour" instead of flying at 7:45 we departed almost at 9pm!!!! Have to pay for food Quality of tv monitors very poor And in an uncomfortable position No movie options No wifi although stated the aircraft has Non functioning electrical plug"
Cons: "Never made it to San Juan to catch my cruise. To top things off I was a ship for two days without my luggage and underwears. Never again!!! Thank you JetBlue!!!"
Cons: "That all the passengers were rechecked at the Gate by TSA without offering any explanation as to why, if it was a domestic flight, why were they requiring ID again. And checking bags."
Pros: "On time smooth"
Pros: "The pilot was a riot, the flight was on time. Again, nothing wrong, nothing special. As it should be (if only we had more leg and seat room, and I am pretty streamline)."
Pros: "Friendly staff. Landed early. Offered a free bag."
Cons: "They moved the flight earlier, which was not fun. And, there were no entertainment centers."
Cons: "There seets are two small. And they dont sell alcohol. That sucks."
Cons: "The airline had trouble with the plane. After we waited 3 hrs in the plane they cancel the flight. They offer a hotel but it was very dirty"
Pros: "Friendly polite staff. Plane left and arrived on time."
Cons: "No have owned screen TV"
Pros: "Even when the plane was full they managed to help passengers to get seated."
Cons: "If you still flying economy class, why would you have to pay extra for exit row where the seats are the same. Only received pretzel and a cup of drink on a 3 hour flight once."
Pros: "Comfortable seat"
Cons: "Lack of entertainment"
Cons: "One hour delay sitting inside the plane with no pilot!! And to top it off, the air conditioner was off!! Will never fly American ever again."
Pros: "Overall good flight"
Cons: "I did not like the time needed for boarding/ settling in. But that is a factor of people not following instructions. Not the crew."
Cons: "Terrible airport assistance, many unnecessary customs checks, uncomfortable seats, on flight bad service and late flight times."
Pros: "I was going home"
Cons: "Late flight no pilots andt broke my luggage."
Cons: "Not having so many delay and not seating on a plane for over an hour to take off."
Cons: "Seats could have been better. Very uncomfortable seats"
Pros: "The crew was helpful and nice."
Cons: "It was delayed a lot."
Pros: "Service at business was good. Comfortable chairs and quiet cabin space."
Cons: "The gate experience due to long time between flights getting worst due to a departure delay."
Pros: "I wish travel miles automatically with my trip!"
Cons: "I didn't like to pay for my only registry luggage, i think that I would pay fo the second or more"
Pros: "I liked the perfect landing!!"
Cons: "Terrible service. Flight delayed (two hours)."
Pros: "All in the prices!!! Accesibility!!!"
Cons: "The prices changes too much!"
Cons: "Flight never happened because of hurricane yet I never got my money back. Natural disasters should qualify for a refund not a voucher."
Cons: "I'm supposed to bring a carry on with me and they don't allowed me this time. They should be strict with other passengers who bring more than a carry on. I was SO MADDD"
Cons: "we took off over 1 hour late"
Pros: "Services , on time"
Pros: "Lady at the main customer service was trying to be very helpful.."
Cons: "Bording time ended at 10:00.. plane was departing at 10:15. Got there at 10:06.. the counter lady was very rude and instead of help me get to another flight or show me other options, she told me the doors was closed and that it was totally my fault I lost my flight since my prior flight got there early.. doors should be hold ten minutes after the end of the bording time. she sent me to the main customer counter.."
Cons: "See above."
Pros: "Friendly & informative captain & crew"
Cons: "Smooth flight, no complaints, A+"
Pros: "Great service, it had been a while since I flew with United. Impressed with the new plane."
Pros: "clean; good movies"
Cons: "no kosher food option"
Pros: "On time and comfort"
Pros: "I love THe. cak airport. ANd I am flying United again tomorrow"
Cons: "My carry on. Didn't fit. Had to check it after I boarded. Front desk said it was good. I bought it For THaT purpose.. The retailer advertises it as tsa approved carry oOn?"
Cons: "My seat was the last line and it was uncomfortable."
Pros: "That i had all four seat available to me and very helpful"
Pros: "Was fast and on time"
Cons: "Pushing back from gate took for ever due to mechanical problems and somebody got sick on the plane so their decision to wait until the person situation got better affected everyone else"
Pros: "very helpful"
Cons: "Thr boarding process was a mess, a lot of people didn't even have seats assigned."
Pros: "The personal are very amability"
Cons: "The delays was horrible!!"
Pros: "Rate was very good and the time of the flight was perfect! Non-stop and all."
Pros: "Fast and easy boarding"
Cons: "No tv, no , no magazines"
Pros: "United personal quickly found our bag location and made the arraingement to send it to us ASAP."
Cons: "The fact that the only bag we checked in with the airline did not arrived in our plane with out any warning what so ever."
Pros: "El viaje de newark a san juan por united fue excelente. Por la linea aerea de American Airlines terriblemente FATAL. Habia un problema con el avion o la torre del vuelo miami hacia san juan PR. Nos ofrecieron estadia en un hotel supuestamente ellos corrian con los gastos ya q se atraso el vuelo y no fue culpa de ningun pasajero segun nos dijo una señorita del counter, resulta ser q el hotel fue el piso del aeropuerto de miami x 8 horas!!! Wow a la verdad q nos vieron la cara de bobos y nos cojieron de bobos tambien. Q trato mas injusto. No volveremos a viajar por AMERICAN AIRLINES asi mismo le dejaremos saber a todo el mundo el trato de esta linea con los pasajeros. Gracias a esto nos agravamos la espalda, costillas. Por culpa de ellos por tratarnos como basura. Eso no se hace!!!! Despues q estabamos sentados en el avion el piloto no llegaba y nos tuvieron q bajar del avion, esperar a que llegara otro piloto para volvernos a montar en el avion!!! Q mala coordinacion!! Esto es una falta de respeto!! Esta linea AMERICAN AIRLINES ES UNA PORQUERIA!!! No volvemos a viajar por esta linea JAMAS!!! Irresponsables!!"
Cons: "Nothing at all !!!! With AMERICAN AIRLINES THE WORST!!! We will NEVER travel by this linea aerea. Son una gran Porqueria!!"
Pros: "Everything was perfect, the crew was fantastic"
Cons: "Maybe a bit of food."
Cons: "The airline is horrible.. Poor customer service"
Pros: "The service since I am handicap"
Pros: "The struf waffles"
Cons: "Every thing went well"
Cons: "Comfortable and affordable!"
Pros: "From Akron to Cleveland it was a great trip"
Pros: "Very organized . On time"
Pros: "Good trip"
Pros: "Getting from point a to point b."
Cons: "Lack of good free snacks. Not getting free bag checked."
Pros: "Check-staff was very gracious."
Cons: "Waitied in the airplane for about an hour till take off. Wasnt offered anything to drink till after."
Pros: "All very happy staff and super professional service."
Pros: "Boarding process"
Cons: "No food... Sporadic drinks.. Very cheap service"
Pros: "Employees were very nice Very easy to board/check in"
Pros: "Smiling faces !"
Pros: "Check in was"
Cons: "Smoother ride to location"
Cons: "Nothing because everything is good."
Pros: "Plane was comfortable and clean."
Pros: "En realidad nada porque desde los empleados hasta las azafatas del avión brindan muy pésimo servicio"
Cons: "Todo Check in Empleados Meriendas Entretenimiento"
Pros: "Once again everyone was so wonderful and helpful"
Cons: "Lower luggage cost. I spent $110 additional on this trip since since I wasn't well informed (my fault)"
Cons: "Staff crabage"
Cons: "People should be restrained from jamming entrance to aircraft BEFORE their zone is called."
Cons: "Offer free beverages, and snacks. Enlarge trays. Mandatory customer care classes for your staff."
Pros: "easy boarding"
Cons: "Stewards where non-interacting disinteresting, bored or who knows what, Plane was nor full, sat a seat most of the trip. SOOOOO Cold all the ladies around me were wrapped up, including myself"
Cons: "More leg room"
Pros: "SEAT was comfortable"
Pros: "I liked that with the super short layover I didn't have to change planes. That made the trip less stressful."
Cons: "Same as above. It was the same plane."
Pros: "Estaba todo bien."
Cons: "Pero no me gusto q havia mucha turbulencia. Y mis photos queria esplotar."
Pros: "Quick and cheap!"
Cons: "Not comfortable"
Pros: "Nice service. Exceptionally new plane about a year old to the month."
Cons: "Need to ask people to prepare to deplane. Perhaps use rear door to expedite process"
Pros: "SEAT SPACE"
Cons: "Boarding zones designation. Payinng for a snack pack or even a softdrink/water. Pushing your card up n down the isle. Paying for carry on."
Pros: "The whole experience was simple and easy"
Cons: "Babies crying the whole trip"
Cons: "Late boarding both flights. Pay only refreshments"
Pros: "Staff were friendly."
Cons: "A basic seat should not cost extra money. Nor should bottled water."
Pros: "The service was efficient and friendly."
Cons: "Not a thing."
Pros: "Did not have food or entertainment"
Pros: "Girl at checkin was nice."
Cons: "Wish you had boarding pass on mobile phone so wouldn't have to stand in line to get pass"
Cons: "Refreshments are pricey. No on board entertainment."
Cons: "There were several delays."
Cons: "Delayed for 3+ hours"
Pros: "Timely departure"
Cons: "Paying for a seat assignment"
Cons: "We departed late and not on schedule"
Cons: "No drinks and no snacks"
Cons: "luggage retrieval took almost a full hour"
Cons: "We sat on the tarmac waiting to pull up to our assigned gate because another plane was parked there. We waited 1.5 hours for the other plane to board and take off! Seriously?? Who scheduled that? We were a little early in arriving, but it caused many people to miss their connecting flights. And others missed their transportation reservations. An hour and a half?!?! Ridiculous!"
Pros: "Was a good trip. Things went smoothly as you could expect with 250 passengers."
Cons: "Can't really think of anything negative"
Cons: "Pay for my hand luggage that was notting for $40.00"
Cons: "Seating too cramped"
Pros: "Most affordable way to travel Keep the prices down"
Cons: "3 loud drunk women behind me"
Cons: "no amenities"
Cons: "no covid protection"
Pros: "I like the wider front seats. Plenty of room and comfortable"
Cons: "On the return trip I wasn't able to purchase the wider seats since they are only 8 of them. I sat on the third row and it was quite uncomfortable even for a small person like me"
Pros: "Plane was clean."
Pros: "Fair price"
Cons: "All went well, baggage was a little slow, but other than that it was good!"
Cons: "USB Connections & Free WiFi"
Pros: "It got us here"
Cons: "Flights were delayed"
Pros: "We got in 30 mins early!!"
Pros: "Great takeoff and landing Ahead of schedule"
Cons: "No beverage or snack"
Cons: "Boarding was horrendous"
Pros: "On time"
Cons: "Seat not comfortable"
Pros: "Just the necessities and the price."
Cons: "The plan was kind of dirty and the employees were hard to understand."
Pros: "Nice quiet friendly ride !"
Cons: "Sat on the plane for over an our before taking off."
Cons: "2hour delay traveled with 3 kids and was a horrible experience and to top it of they charge high prices for luggage never again will travel trough Spirit airlines!!"
Pros: "Once it left the usual cramped ride."
Cons: "Late and a bit disorganized getting off the ground. Lack of up-front info re. costs."
Cons: "Getting dinging for bags at the gate, $50 a bag each way?!? Wasn't explicit ok Kayaks website and very financially cumbersome. Not cool."
Pros: "Fast boarding, ontime departure, and a 25 minute early arrival."
Cons: "No usb port to charge electronic devices."
Pros: "No turbulence swift ride"
Cons: "No selections of food"
Pros: "Everything worked flawlessly. No problems. Nice people."
Cons: "The service,"
Pros: "All the drinks in the terminal and the 40.00 i spent on a phone charger"
Cons: "The website is pathetic!! 45 minutes and no boarding pass."
Pros: "Was quick"
Pros: "spirit is awful."
Pros: "Just low fare"
Cons: "Pay for select seat, my son the traveler is military dependend and pay $55 for carrion bag, they didn't waived for be a military dependent"
Pros: "Low Fare. That is it!"
Cons: "TSA Pre Not available. Miles expire too soon and NEVER redeemable"
Cons: "Second of two flights that were late Baggage pick up took twenty minutes..."
Pros: "It went smooth, and everything was good."
Cons: "That it didn't have wifi."
Pros: "Got a free upgrade to first seat. Super comfy!"
Cons: "my seat did not have a emergency pamphlet - this may be the way we flly now - but it appeared just a bit cheap charging for everything. - it makes me wonder if the maintenance is done regularly."
Pros: "Yes very much"
Pros: "I got put into row 3 by the gate attendant! Nice wide seat, plenty of legroom. What's not to like?"
Pros: "Me trataron bien"
Cons: "Que me cobraron la maleta deben de mejorar eso"
Pros: "Boarding/seating fine."
Cons: "1 hour wait to deplane for lack of gate. Food & entertainment does not exist without charge."
Pros: "Smooth ride"
Cons: "Tight seating"
Cons: "Seat in the middle was a little bit cramped"
Pros: "Not much"
Cons: "Like taking the bus. Confusing website"
Pros: "people were nice"
Pros: "Everything was great especially the price."
Cons: "Seat didn't recline, other than that no big deal."
Cons: "Luggage weigh cost delayed flights both ways"
Cons: "Most annoying woman announcer at the gate"
Cons: "Fees for luggage"
Airlines flying from Ohio to San Juan have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Ohio to San Juan
Masks required on board, masks provided on flights from Ohio to San Juan
Social distancing seating
Middle seats unavailable to book on flights from Ohio to San Juan
Testing for antibodies, testing for symptoms for flights from Ohio to San Juan
Waiving of change fees. Search flexible flights from Ohio to San Juan