I lost my lock from my luggage, I don’t know someone took something from my bag.
Ove the A380 planes. Comfortable seats. Served great Indian food and Masala Chai!
Except for the uncleaned tray, and the delay in serving food for our section (which may have been due to the location of our row) everything else was good. The crew were very professional and responded to our requests promptly throughout the flight. We as a family were not disappointed by Emirates.
It was great, a little more leg room would have been better particularly since we were in premium economy
The boarding process was smooth and the stewardesses were nice. Some delays with drinks at the end of the flight, but no issues.
Thay crew was so nice.Air hostess il ham was so nice.my mom was little scray with airplan turbulence she help us alot.
Seat 💺 was all the way on last row. Food was okay .
Charged for internet that never really worked. The food selection was just ok.
Boarding, seats, entertainment and service were all great. The food was great except for the fact that there were too many sweet items.
Boarding, seats, entertainment and service were all great. Food was great except for the fact that there were too many sweet items.
The flight and crew were good. The customer experience on the ground could have been better. We had to reschedule our flight because of a delay on the previous flight. The attendants working the desk in Washington DC were not helpful. They told us to scan a QR code and that would get us rebooked. Why couldn't two people standing at their computers do this? We had to chat with someone to get everything figured out. It was extremely confusing.
The plane was delayed by two hours in Chicago which led to us missing the next flight. Lufthansa rebooked the flight and booked us a hotel for the night in Frankfurt. The level of customer service and getting us taken care of was superb. The flight crew and the service on the ground was superb.
It was a short flight, everything was good with it.
Flight was delayed over one hour and I had to pay to select my seat, even though my booking supposedly had free selection (I paid extra for this at time of booking)
Stop charging for alcohol overseas flights and start taking cash again not everyone wants to pay with card if the person is bigger give him seat on the outside seats not the middle in between the people is common sense and mainly if you fly for Lufthansa provides the sam service and experience...
good entertainment package but rather small seats for business class
The male attendant has zero personality. It seemed like he was over worked or hated his job, not once did he smile or made any contact with the people on the plane. Strictly business and call it a day!
Booked Economy but it translated to economy light for Lufthansa so now we are stuck paying an extra $75 per person both ways for our checked bags. If I had known that, I would have never booked these tickets because it came out to be more than other options. The booking in the kayak side clearly says Economy and has a link to the inormation for Lufthansa which states Economy included a checked bag. Super annoyed about that.
The flight from Dulles to Munich was just okay. The seats were comfortable and extra foot room was noticeable in comfort plus. Disappointed in the booking in so much I requested an aisle seat and then was assigned a middle seat. The food was inedible. Movie choices were moderate. I usually fly Delta, but this WA flight was cheaper. Next time, I'll happily pay the extra to fly Delta.
Flight was late arriving. So, we left 25 min late. Pilot made some time up during the flight. Therefore, we arrived alittle past original time.
