Daily cleaning, installation of cabin HEPA filters on flights from Omaha to Guadalajara
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A completed "Cuestionario de identificación de factores de riesgo en viajeros" must be presented to immigration upon arrival.
There are no mandatory quarantine requirements currently in effect in Mexico. However, travelers showing symptoms of COVID-19 will be subject to quarantine.
All other info
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There are currently 590,102 active cases of COVID-19 diagnosed in MX and 31,585 deaths as of Apr 13 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 8h 42m.
In the past 3 days, the cheapest one-way tickets were found on Multiple Airlines ($130) and Frontier ($241), and the lowest round-trip tickets have been found on Multiple Airlines ($348).
From Omaha to Guadalajara, Sunday is the cheapest day to fly on average and Thursday is the most expensive. Flying from Guadalajara back to Omaha , the best deals are generally found on Thursday, with Saturday being the most expensive.
When flying out of Omaha you will be using Omaha Eppley Airfield, often referred to as Omaha Airport. You will be landing at Guadalajara Miguel Hidal, also known as Guadalajara Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Omaha to Guadalajara.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Guadalajara from Omaha is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Guadalajara with an airline and back to Omaha with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Guadalajara from Omaha up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "There was only one flight attendant who speak Spanish and lots of passengers needed help with filling out forms, this was way to much for him to handle and he tried his best."
Pros: "The flight was shorter than scheduled"
Cons: "One snappy and short attitude from an attendant"
Pros: "Fun crew!"
Pros: "There was a good selection for the on-flight entertainment"
Cons: "It was a long time to travel with only drinks and a snack."
Pros: "Boarded on time and got to the destination early. Never flows Alaskan Airlines before but will definitely remember the great experience"
Cons: "Nothing. All great"
Pros: "Crew was great, seat was ok"
Cons: "Everything was groovy"
Pros: "Everything was very good Thank you no complaints I like everything"
Cons: "No complaints"
Pros: "The overall service was excellent. The airline crew was attentive and positive."
Cons: "The check in was not open nor ready to receive people for the early flight. The airline must open at lest 4 hours before the flight to start the check in process."
Pros: "Love Alaska Airlines"
Pros: "Every aspect of the trip was above our expectations, comfortable seats, delightful staff, good food and on time service."
Pros: "On time departure and arrival"
Cons: "Haven’t had it yet"
Cons: "Went to ticket counter at 5:33 and talked with Tyler L, whose boss Jerry had instructed him to not let passengers check in after 5:30. The flight was at 6:10. Tyler smugly smiled while refusing to print a boarding pass, then was unable/uninterested in helping me rebook. I had gone through security and couldn't find boarding pass email. I went through checkin the night before but apparently it didn't finish. Talked with security about getting back to front of the line. I had 30 minutes to walk 600 ft and absolutely could have made that flight. Called 800 number to book a new flight."
Cons: "I was sitting next to Lady. she spilled coffee on her self by accident. it was burning her skin but the lady didn’t help she just gave her some paper towel and she left. All she did was roll her eyes around and didn’t give her another extra coffee"
Pros: "Fast boarding and take off, arrived early and didn’t have to wait for bags."
Pros: "Everything about the flight, from boarding to deplaning."
Cons: "The menu could use an upgrade but that’s the only thing bad I could say..."
Pros: "love direct flight from Omaha to Seattle. timely in getting us off. Crew very responsive. coming through several times to offer us water which is great for a 3 hour flight. thanks."
Cons: "we both bought food. Mine was great. his was mediocre. through no fault of Alaska airlines. we were in row with 3 seats. the other gentleman had a very high weight. He struggled to get his seatbelt to close. Not sure what you can do to fix that. Just a growing USA problem. Where he needed a seat and a half."
Pros: "No line at LAX"
Pros: "The full experience from boarding to landing was amazing"
Cons: "I did my checking on line..i got to the airport at 6 am, tried getting my board pass i couldn't. I made line to get help and they told me it was too late. That i had miss my plane!! It was supposed to leave at 7am i had enough time, they said no..had to purchase another ticket for the next day pay $300 more. My family who was at the airport said that flight was delayed by 45 minutes anyway..next day got there at 5am we board the plane and it was still late we were supposed to leave at 7am didn't leave till 7:35am...i am for sure never flying with Alaska airlines anymore..."
Pros: "Seeing me seated next to a young person big enough to need more than one seat (couldn't lower the arm rest), a flight attendant found another seat for me without me asking."
Cons: "If a person needs two seats, maybe they should buy two seats. The streaming movie only came it fitful bits, far inferior to previous provided screens. It also took about twice as long to play as a result. And of course, checking a bag should not be an additional cost, nor should a meal on long flights."
Cons: "Rude people. Guy next tp me was offered food. I'm pregnsnt and wasn't offered food"
Pros: "Everyone super friendly no other complaints"
Cons: "Boarding delay. Also asked last minute before boarding for passport in a new line so had to wait in the back. Consider some of us are crunched for time when we get to destination (rental car before closing, etc)."
Cons: "Stolen items from luggage"
Pros: "Every Alaska Airlines employee went above and beyond to make sure our family had a great travel experience. Our seats were assigned together, we were not charged for checking smaller bags, and the beverage/snack service was fast and they checked back often. Seats on this plane were roomy and the flight was not over-crowded. Boarding and de-boarding were easy and relaxed. Arrived ahead of schedule."
Pros: "great job."
Pros: "The food options and prices were great."
Cons: "The entertainment wasn't working for most of the flight, so it really wasn't worth the $10 I paid for it."
Pros: "very helpful employees made check in a breeze, on time boarding, early arrival by 40 minutes, quick baggage delivery! Awesome experience, kudos to all employees!"
Pros: "I liked that the flight was non-stop."
Cons: "There was satisfied with all aspects of the flight."
Pros: "Comfortable, Smooth, and on time!"
Pros: "Very pleasant and attentive."
Cons: "Wanted to pay for a first class upgrade, when seats were available, that those were for free upgrades for perk members. Why offer to sell them if they are free for frequent flyers?"
Pros: "From checking in to my arrival to getting my bag at my destination, everyone was so kind and helpful. Best customer service I have had in an airline. The cheese plate was delicious."
Cons: "The red wine was not the best quality."
Pros: "Stewardess stylish accessories to uniforms."
Cons: "Pilot error of a few inches off when parking after landing. Could slow down and pronunciation more clearly"
Pros: "The crew and the onboard entertainment were great."
Cons: "The flight that I booked is from Omaha to Guangzhou, but you guys gave me the ticket shows that there has one stop by Canada, and I don't have the ETA so that the stuffs wouldn't let me get in the flight and I can't make my trip on time! I don't think that is my bad because as a customer YOU( this APP) should be able to let me know I need to get the ETA to support me stop by Canada before I book the ticket from YOU GUYS, and I don't know that, so that I can't get in the flight which is make me feels really tough! And I know that it is not just happen to me but also it happen to other people, there has some people has the same problem as I do, so I don't think you guys should do that! DO NOT sales us the ticket that can't let us get in the flight! As a public APP. You guys should make the notes when you sale the ticket, say" there has a one stop by Canada, IF U don't have ETA, pls don't book it!" Let the people know so that we won't get any trouble OK?!?!"
Pros: "The flight was comfortable and quick. The staff was very friendly and engaging. We landed about 15 minutes early which is always appreciated!"
Cons: "Although Ontario only has a few gates for Alaska I still found it strange that they didn't post which gate we would be boarding at until 5 minutes past the scheduled boarding time. Not a big deal but for someone who's not familiar with the airport it could be confusing."
Pros: "Everything perfect, congratulations to all personal and companie."
Cons: "Not, everything is perfect"
Pros: "Flight attendants were great. Didn't have to wait long if I asked for refreshments."
Cons: "Needed more instructions on making your cell phone work to get movies, especially that you had to do it before you took off."
Pros: "Really you can't beat a non-stop flight. I travel to Nebraska from Seattle several times a year - I have been stranded in Denver, laid over in Phoenix, routed to the Twin Cities, Vegas, Salt Lake - Alaska non-stop to Omaha has made my lfe a lot better! Friendly service; hassle free boarding - your Omaha ticket counter staff are the best."
Pros: "The crew members were outstanding!!!! They were all always smiling g and trying to help."
Cons: "The people when you get your boarding pass . One lady in particular was very rude not helpful when her job was to assist people getting her pass .she was not helpful not only to me but to 2 elderly ladies. She did nothing to gour out of her way tof help. Instead of hearing the problem she would immediately send the to the assistant booth creating a longer line.. this person should definitely not be in contact in any customer service areas.."
Pros: "I was impressed with the friendly stewardesses. They boarded us quickly. It was nice to being a bag for free too. This was my first Alaska Air trip. The seats were more reasonable with space for my knees. Thank you."
Pros: "Love this airline! Great experience."
Cons: "I requested a wheelchair ahead of time when i booked my flight and asked at omaha airport to make sure i would have one in seattle. No one was there with a wheelchair. I was on a time crunch and couldnt wait until they located one. This caused me discomfort and aggravation."
Pros: "Alaska Airline personal are professional and helpful."
Cons: "TSA is a disgusting experience, though I understand it's importance in this unsafe time in history. But, the TSA personell often seem to be bickering among themselves while they are suppose to be working."
Pros: "I like the service, especially with wheelchair assistants. fin fly Alaska again ."
Pros: "Easy and convenient check out"
Cons: "Nothing wrong been a customer for a long timr"
Pros: "Trip was pretty delayed and they weren't great about communicating that. The inflight entertainment is nice though. Also fly bigger planes 2x2 for a 3.5hr flight is alittle cramped"
Pros: "Prompt, fast, efficient, and courteous."
Pros: "Comfortable and safe flight."
Pros: "Crew was great!"
Cons: "Airline was operated by Delta Air. COVID precautions with distancing on board were not followed. Flight was overcrowded- hardly any empty seats between passengers."
Pros: "Easy boarding and very nice crew"
Pros: "Arrived in PDX 15-20 minutes early."
Cons: "Social distancing on the seats"
Pros: "Everything was on time and ran smoothly. The seats have more room than most airlines. They were generous with drinks and snacks."
Pros: "Flight was short and pilot got me there safely. Kept passengers informed about delays."
Cons: "Absolutely claustrophobic cabin with uncomfortable seats and no leg room. I paid for first class and ended up in the back of the plane. No drink service. Flight to MSP was far superior"
Pros: "Crew did the best they could keeping us aware of the extensive delays flying in to LaGuardia. The captain made himself available to answer questions from passengers at the gate early on and I thought that was a great gesture."
Cons: "Nothing could have been better. Any issues with the flight were delays beyond the crew's control."
Pros: "Flight attendants were nice"
Cons: "The flight didn’t leave on time because the plane wasn’t ready for takeoff (the engines had to be warmed up... WHY would that not be ready when it was time?!) so we left 30 minutes late, didn’t make up any lost time at all in the air and we ended up missing our connecting flight because of it all."
Cons: "Middle seat, last row. In a full flight, and the passenger in fronf reclines, its difficult to watch monitor, eat, or move"
Pros: "The pilot did an awesome job of welcoming travelers and keeping them updated on the flight status."
Cons: "I sat almost to the back and there was not enough lunch by the time the crew made it back there so I had to eat breakfast instead of lunch."
Pros: "Great seat easy flight. The food always seem to be the same. I wish they would change it up every once in a while. I've been on this flight 14 times this year and its always exactly the same.."
Cons: "The gate was under construction in Seattle, and it was impossible to hear the gate agents."
Pros: "Crew was very sweet"
Cons: "Wider seats, more leg room"
Cons: "It was great"
Cons: "Two bags delayed between JFK and MSP."
Cons: "More seat space"
Pros: "Nothing. Delta cancelled the flight with no explanation, and ruined our last day in Omaha."
Cons: "An explanation as to why the flight was cancelled, as well as help with finding alternative accommodation. We had to fly back very early via Atlanta, and spent the day in transit, which forced us to cancel a reservation in Omaha and erased our ability to enjoy the final day of activities there."
Cons: "The gate was changed but it was not updated to the app. Many of us were waiting in the wrong gate until 10 mins before departure."
Pros: "If offering free WiFi to Amex platinum card holders it needs to work f"
Cons: "Fix it"
Cons: "Flight took off three hours late. After we boarded the plane, we had to sit on the plane for over three hours before we finally took off. When you’re on a flight that’s already 15 hours long, the last thing you want to do is sit on the plane for an extra three hours for nothing."
Cons: "The plane was hot"
Pros: "Quiet trip"
Cons: "Crowded seating"
Pros: "I've been beaten down to expect a bus ride on flights. However, Delta surprised me. The crew members we're kind, and did the best they could to keep us comfortable."
Cons: "Ran out of fuel and had to divert to Birmingham. Disappointed. Turned into a 3-4 h delay. When we got to ATL our gate was occupied. All in all very poor service. Delta is better than this."
Pros: "20 minutes ahead of schedule"
Pros: "Great. Love first class whenever price allows."
Pros: "Staff personalities"
Cons: "Waited extra 20 mins after door closed to-complete loading luggage"
Pros: "The gate agent for this flight was a terrific multi-tasker. He was the only one at the gate managing both the incoming flight and my outgoing flight and he handled everything so efficiently, and with patience for customers' questions. He represented Delta very well."
Pros: "the movies are great. all the entertainment is."
Cons: "lack of over head space, personal room."
Pros: "Gate agent was fantastic! Her positive demeanor made for the delays and cancellations to not seem as much of an issue. She was extremely pleasant when explaining what was happening to flights, connections, etc. She was helpful when checking boarding passes to ensure that travellers were ok for their flight."
Cons: "Again, last minute notification of delayed or cancelled flights made things somewhat worrisome. The late notification led to me missing my nest connection in Minneapolis, and having to sleep in the airport until the following morning in order to transfer my ticket to another flight leaving in the morning/afternoon/evening...very nerve-wracking to say the least."
Cons: "2 hr delay"
Pros: "Not applicable"
Cons: "The flight was delayed twelve hours and was not given any compensation even though i had to stay the night at the airport with no blanket or pillow and no freebies of any sort. The gates kept changing. I got up to move to the correct gate at least four times during the night. The next mornings flight was behind schedule as well. I want compensation for my poor delta experience."
Cons: "Seatsnare ridiculously tight for a 6ft man."
Pros: "Excellent landing into Butte Mt. Very smooth landing over gorgeous mountains. The pilot flew us directly over some of my favorite Hikes near the Continental Divide."
Pros: "My comfort zone seat"
Pros: "Ontime boarding, few minutes delay made up enroute for ontime arrival."
Cons: "Cabin service interrupted by turbulent weather."
Pros: "The almonds and Fresca"
Pros: "NOTHING AT ALL!!!!"
Cons: "everything 1st of all i didnt like the fact that the stuff could act so unprofessional and very disrespectful and not knowing what type of info to give that made me lose my flight and at the end they all told me they couldnt help me to get my flight or anything not even try.."
Pros: "Finally, we got to use a jet bridge in Guadalajara !"
Pros: "Flight attendants were very helpful and attentive"
Cons: "Poorly organized boarding process. Most of the passengers were Mexican and the announcements were all in English ... quite a bit of confusion. Also, they never announced Premium Boarding, just went from people with kids to Sky Priority ..."
Pros: "The on board crew was nice and polite. And the movie choices was good."
Cons: "I did not like that the flight was delayed more than 90 minutes. And the crew boarded slow after that point"
Pros: "Polite and efficient"
Pros: "The meal on Air France (a code share with Delta) was excellent."
Cons: "Very bad seat in the exit row. It was very narrow and hardlly reclined at all. there was no place to put your things because there was no seat in front of it. Legroom was very good."
Cons: "Two overhead bins burst open during takeoff. it's pretty scared when luggage could potentially come flying at your face."
Cons: "Seats were moved and I didn't sit with my traveling companion"
Pros: "Chicken kale salad was inedible. I did not know chicken had gristle!"
Pros: "Nice crew; with sincerely smile and attentions during all flight. The dinner was delicious... and very very important... puntual trip"
Pros: "Flew delta a few days ago and this wasn't an issue but you've gotta do better on the wifi and tv front. Part of my decision to fly delta is entertainment."
Cons: "Wifi was too slow to stream (audio only) a live sporting event. No satellite tv for the entire flight with no announcement - I had to ask the crew twice what was up."
Cons: "Everything that could have gone wrong with my flights, went wrong. On my way from LA to Raleigh (through Atlanta), I was affected by the weather conditions at Atlanta. I understand that the weather is beyond Delta's scope of control, but customer service is not. I had to wait in line at LAX for 8 hours to even get information on what had happened, and what solutions were available. The customer service call center was collapsed, and at the airport counters at one point there was ONLY ONE DELTA REPRESENTATIVE serving a line of more than 100 upset customers. This IS Delta's fault, and it is unacceptable. This definitely was under Delta's control, but in order to save a few dollars in overtime for emergency staff Delta was willing to let its customers make terribly long lines, miss their flights, their connections and consequently their commitments. It is disappointing to observe how Delta believes that a few dollars saved on extra staff and emergency measures can offset the irreparable long term damage to its business due to upset customers. My way back from Raleigh to Los Angeles was also a disaster. Without any type of explanation and nothing more than an email announcing the change, the nonstop flight I bought was replaced by a 1-stop flight with connection in Atlanta. This was NOT THE PRODUCT I PURCHASED. There is a reason I paid a premium for a nonstop flight, and Delta did not hesitate in providing me with a less valuable product without any explanation or refund. Delta prioritizes its operational metrics - an obsession to fill and overbook its capacity - over its customers' experience, one again under the foolish belief that short term savings in any way offset the long term damage of disappointed and alienated customers. I will NEVER FLY DELTA AGAIN. I will do whatever I can to transmit my experience to everyone I know. At a time where major airline carriers are in the spotlight due to abusive practices (i.e. the United passenger case), I still find hope in knowing that alternatives such as Southwest still put their customers first, over the ethereal benefits that a few-dollar savings in operational expenses can provide."
Cons: "That when ever I try Delta there is a dramatic event that is mishandled and causes my flight to be extremely delayed or canceled. Promised to never take delta. I booked KLM and didn't know delta would be involved. Horrible."
Pros: "nice new plane, lots of room"
Cons: "No fuel available"
Pros: "I felt safe add respected. They serve drinks and small snacks, no meals going to Hawaii, plan ahead."
Cons: "The airport at Phoenix had little seating. I was funny in the floor in case someone needed a seat. Otherwise, everything was good."
Pros: "Appreciated the opportunity to upgrade at a reasonable price because the flight was so full"
Cons: "The "Miami based" crew were a little abrasive"
Pros: "The entertainment options was awesome used the on board wifi and the flight cruised by"
Cons: "Boarding and deplaning is always such a hassle"
Pros: "The crew was very helpful."
Cons: "Sears are pretty tiny for comfort"
Cons: "Seats small"
Pros: "The crew was great!"
Pros: "Crew, seats, and smoothness of ride."
Cons: "You have to pay for seats to sit with your travel partner."
Cons: "I bought first class tickets for my anniversary trip with my wife and I couldn't get the perks of it. There was no real food on the first 2 stops (Just in this one from Dallas to GDL). And the worst part is that I couldn't get into any of lounges at any airport (flagship and/or admirals) . Because they said I wasn't flying in an international flight. Come on?! Canada->USA->Mexico is not International???"
Cons: "Unable to play entertainment on my compatible device."
Pros: "On time"
Cons: "I pre ordered a vegan meal. American Airlines feed me salad and fruit. Not exactly inspiring or sustaining."
Pros: "Delayed 4 hours. Strung along the entire time. Awful experience. Inability to get hotel."
Cons: "All good"
Cons: "Stale pretzels"
Pros: "Ok trip"
Cons: "Could not watch movies on app or website.. “technical dificulties” made the trip longer and dull"
Cons: "After getting us lined up for boarding we were told to wait due to maintenance."
Pros: "Seats, check in, baggage claim all good."
Cons: "Lousy Wi-Fi on board"
Pros: "I am handicapped so I was concerned about my walker and ability to use stairs etc. The crew on the plant and boarding area couldn’t have been more helpful. I was impressed by the comfortable seats and friendly stewardesses. After the plane landed the first officer went to get my walker so I didn’t have to wait."
Cons: "Took off 40 min late without explanation"
Cons: "Cancelled flight"
Pros: "Flight on time"
Cons: "No power outlets our video screens at seats. No food served on 4 hour flight."
Cons: "A passenger caused a delay in security, and as I'm rushing for the gate, the agent closed the door and told me I couldn't board. She then marked me as a no-show, while she was standing right next front of her. I had to spend the next 4 hrs on the phone, trying to get my tickets sorted out. Then, upon arriving at Heathrow,... No luggage. They told me it was still in Chicago. Upon finally receiving my bags, I find them full of sawdust and sand, and several items damaged. I will NEVER fly American Airlines again, and I will highly recommend to my friends and family to avoid them like them plague. Horrible service! Nothing but a run-around and not once did the agents apologise, even after admitting that my problems on this journey were due to a mistake made by one of their agents."
Pros: "Tom threatened to have me ARRESTED after inquiring as to why he was unusually and much more than personally and intentionally. I hope he’s enjoye his Career w AA. My Mom has worked there 30 yrs & he finished after messin w the WRONG SPICY Cajun Woman Who’s been oppressed and abused ENOUGH!!!!!"
Cons: "See above. I like Kayak"
Pros: "Cabin crew attentive. Comfortable seat. Only 2/3 full. Easy boarding and embarking. Overall, value for cost."
Cons: "Food. No individual entertainment unit."
Cons: "Kiosk sign-in tried to sell several upgrades prior to issuing boarding pass. Very irritating! Seating was very cramped"
Pros: "It was on time and service was ok.."
Cons: "No individual entertainment...or seat back screen... Not even close to Emirates...paying for seats when plane is half empty....shame on AA...."
Pros: "Food was good. Price was decent"
Cons: "No wifi. Headphones didn't work. Hardly any leg room at all."
Cons: "Due to canceled flight from LAX, this leg never occurred. Baggage was also lost for days due to interruption."
Pros: "On time, efficient loading and deplaning, attendants were fine."
Cons: "The plane is old and in need of retirement or renovation. Tin foil covered a broken bulkhead in first class. Lots of squeaking, overall very dated. Better than spirit but not to American Airlines standard."
Cons: "The flight was delayed little by little up to two hours then finally we board the plane, everyone is seated and then they cancel the flight."
Pros: "I got the vegetarian meal I asked for."
Cons: "Flight was delayed, because of the boarding process with immigration"
Pros: "Well done again!"
Cons: "Trtvr Rrrrrcffrrcr rr crfrr"
Pros: "Actually, I like that it was late because my first flight arrived late. The flight overall was very quick and smooth."
Cons: "The seats were covered in crumbs from the previous flight, but that's probably because of the hurry to get passengers on to the next flight because the plane was late."
Pros: "It was fine. Nothing special, nothing wrong. On time."
Pros: "The crew relax and smile"
Cons: "very small seats"
Pros: "Courteous and professional crew"
Cons: "Delay taking off, due to technical issues with aircraft. Seat area is much too small for an adult."
Pros: "It was all good.it was"
Pros: "The crew, the fabulous plane with USB ports and free movies"
Cons: "It would have been nice to have ear phones for the movies."
Pros: "I liked that there were no stops."
Cons: "I had an instant panic attack when our flight was delayed because a box cutter was found under a seat on the flight that just arrived. I get honesty, but I was seriously reconsidering getting on the plane, because what if they missed something? I was working out in my head what would happen to our pets if we died on this flight, because we don't have a will yet."
Pros: "The crew were helpful and as I have a disability they gave me a chair with moreegroom and closer to the exit."
Cons: "It took a long time before they offered beverages, we were in the air for more than 1.5 hours before they came by to offer drinks"
Cons: "4 delays and two flight changes... I was late and it was crowded"
Pros: "The first leg of trip had a newer aircraft......potentially due to the "mechanical delay" that started the fiasco."
Cons: "I don't usually do reviews, but this experience has prompted me too. I usually pick American over other airlines even if the price is slightly higher but after this last fiasco I doubt I will fly with them again. From the start of the trip there was a delay. I was told that I would have to stay in a hotel in Charlotte because I would miss my connecting flight. I agreed and waited for my flight that was nearly 2 hours late. I arrived in Charlotte and retrieved my bag as instructed and went to the counter. The lady then stated that it was probably best if I tried to get on the last remaining flight even though it showed sold out because "there have been delays all day and plenty of people have been missing their connecting flights". So I rechecked my bag and headed to the game. This flight was delayed, as it was the last for the night, so that all the connecting flights could be made. Okay, that is fair enough....even though I didn't get to board and now I no longer had my bag as this is now on the plane. 30 minutes after the plane left I finally get my voucher for motel along with a $12 voucher for food that can only be used in the terminal restaurants......which are now closed for the night. After 30 minutes of trying to contact the hotel for shuttle information I was advised that they were no longer taking airline vouchers. I , again, approached the ticket counter and I was advised that I "would just have to wait because there are no rooms in the system at this time." And none of this instruction seemed professional or accommodating. After another hour I was approached that now there are no other options in their system for accommodations and I would have to pursue options on my own. So......the higher priced one way ticket just became $100 more at no fault of my own."
Pros: "Better than I thought it would be."
Pros: "Great crew is what made the short flight awesome!"
Pros: "Very friendly. Quick & semi efficient."
Cons: "Need bigger chairs for bigger people."
Pros: "I liked the seats they where not that bad."
Cons: "I fell asleep and missed if they offered water or anything. And I missed if they did a safety preflight. When I purchased the tickets online it never told me that there would be a charge for my bag. The plane was half empty. People payed for there seats when it wasn't necessary there was plenty of room on the plane"
Pros: "Good price. Flight was ontime. Boarding and unboarding was fairly fast due to fewer bags to put in the overheads."
Cons: "Seat did not recline. No wifi / entertainment. Food/drinks all cost extra. No chance to talk to a person at checkin. Seats assigned for my wife and I were not near each other. Gate agent was able to put us together in last row, but that was the last and only option."
Cons: "It would’ve been nice to know that carry-on bags cost $50 apiece. Never flying with frontier again."
Cons: "Delayed 30 mins"
Pros: "Not much"
Cons: "Why did I have to pay so many fees"
Pros: "Very inexpensive even with buying extra legroom on the way back"
Cons: "Very little legroom in standard seats"
Cons: "Web site says be there 3 hrs early and they didnt even open until an hour and half before flight"
Pros: "They kept arguing over my luggage payment that I didn't pay online. Finally their manager verified that it's paid."
Pros: "Nice flight. Arrived early."
Cons: "4.99 for a can of coke???"
Pros: "Comfortable seats and friendly crew."
Cons: "* Lack of information on what ended up being almost a one hour delay from the departing gate. * Sat on tarmac for 20-30 minutes waiting for a gate to open up."
Cons: "Charge for carry on. Charge for pop and snack."
Cons: "The payment for seat, carry on, luggage is ridiculous. Never again"
Pros: "Leg room was nice"
Cons: "I'm not impressed with having to pay for literally 1/4 of a pop should be complementary."
Pros: "The staff was friendly."
Cons: "The flight was delayed, and there was poor communication in the waiting area other than making sure your baby item extras were tagged. People with children were told to be ready to board early, but we were the 3rd group to board. I had to pay $3 for my daughter to have juice to drink (no beverage or snack included) after I had to pay extra to get seats assigned to be together with my 3 year old."
Cons: "Maintenance problem delayed fight. Loose bolts we were told. Otherwise great trip"
Cons: "You send e-mail notices to me but I cannot access e-mail away from home as I am not into smart gadgets. I checked at home for flight status but by the time I drove 70 minutes to the airport, the flight was delayed, and delayed, and delayed. Once at Denver, we sat on the tarmac for 4 1/2 hours waiting for a gate. Southwest deplaned people on the tarmac. Once at the gate, we had to wait another 15 min for a jetway operator and someone to operate the TUG/generator. And my consolation prize was a 4 oz cup of water. YIPPEE!!"
Pros: "They didn't lose my luggage and they were on time."
Cons: "It costs just to freaking breathe. It was uncomfortablr and crowded. Everyone around me didn't want to fly with frontier again. It was more expensive since even a carry on costs a lot. I like kayak, but I would rather pay $50 more for a quality flight."
Pros: "The flight attendants were very friendly, I was greeted on the plane with a smile."
Cons: "Paying for carry-ons and drinks, somewhat of a lack of professionalism with boarding one lady was short with me about a carry on. Took us a long time to take off after being seated because they didn't have the luggage loaded yet."
Pros: "Flight was on time and everything went well!"
Pros: "We arrived to Omaha from Denver and back again safely."
Cons: "It was about an hour delay out and over 2.5hr delay back. I got home at 12:45am, and had a 6:30 appointment the next morning. I don't know what others with connecting flights did... Also, I'm not used to having to pay for coffee, soda or a tiny snack."
Cons: "It sacked! After waiting 1.5 hours and being told the flight was going to be delayed over 3 hours it was cancelled! These people deserve NO business!!"
Cons: "Landed but no one was available to park the plan so connecting flight passengers could catch their next flights. Almost like no one new the plane had arrived."
Pros: "They got me to Denver."
Cons: "We boarded on time (in fact, we were supposed to land 10 minutes early at 5:05, when our original arrival time was 5:16). At 5:10, the captain came on and said that we weren't going to arrive until 5:50, "because of a reroute from earlier." We weren't informed of this reroute until 5 minutes after we expected to land. We pulled up to the jetway at 5:45 and the jetway was broken. More specifically, the KEY to the jetway was broken and they had to call "someone from the city" to come fix it. Finally two people came and fixed it and we were able to get off the plane at 6:20 (amongst extremely disgruntled people shoving their way past the rows in front of them, which no crew member did anything about). Beyond this, the armrest between my fiance and me was missing it's plastic cover, so a bumpy piece of hard metal was digging into my elbow the entire flight. When I pulled out my tray table (from my neighbors armrest) there was gum smushed into it. I told crew and they said they'd clean it when we got to Denver, so I was stuck with it the entire flight. Last, the hidden fees associated with Frontier are insane. Our flight cost an additional $110 for seats and bags and we'll pay that again on the way home. $220 in hidden fees is absolutely unacceptable. People were actually crying at the gate because they didn't know they had to pay for all of this and didn't have the money. Not one thing mentioned here is an acceptable way to treat paying customers at any level."
Pros: "Staff friendliness"
Cons: "How close i was to the stinky guy next to me"
Cons: "no ability to get the seat to recline, even a bit."
Pros: "New interior, clean. Professional crew."
Cons: "Irritated by the carry on baggage fee... $90 for two items! And I had to pay for my cup of coffee!!!.. And just as irritating, our departure was delayed an hour waiting for the previous plane to clear the gate. The poor peopme arriving on our aircraft had to sit in front of the gate for 45 minutes holding their bladders. Not sure why they didn't do a gate change. Last bit of whining.... The new ultra thin seats are uncomfortable... Made my butt numb. And I couldn't use the fancy new ultra-thin tray table for my laptop because it was only as wide as my $2.00 cup of coffee."
Pros: "moved my seat up to the front' the handicap assistance"
Cons: "no snacks or free drinks"
Cons: "First, we were late which I understand. We sat after we landed for forty five minutes. My brothers checked bags were at a different baggage claim and it took forty more minutes."
Pros: "The extra charges, delays, the fees for ANY refreshment, the luggage delay/drop on the WRONG carousel. Terrible. Everyone on our flight shared the same remorse for booking Frontier after years of not. DONT DO IT!!!!!"
Cons: "I messaged frontier directly."
Pros: "Arriving at my destination."
Cons: "Paying for a ticket then having to pay for a seat on top of that as well as having to pay for a carry on bag. No complimenary beverages or snacks. No entertainment or wi-fi, even to purchase. Disorganized and unhappy crew. Worst flying experience from any airline I have been on."
Pros: "It's a quick flight."
Cons: "Arrival time kept getting pushed back and no one was there to even tell us why. 2 hours later when someone finally shows up I finally manage to get an answer. Our ridiculous wait was because Frontier messed up with their staffing. They were understaffed at the Denver airport. I had to find out on my own how much the flight was being delayed because the screens at the airport never updated. It was delayed by 20+ minutes several times during our wait with no hint as to when it would stop being pushed back. This made it extremely inconvenient for the person picking me up because they have to drive longer than I'm in the air, not to mention we didn't get back until super late because of it and had to miss all of our plans. Several other families on the plane also mentioned having to cancel their plans for the evening. When we finally land, their coordinating was apparently terrible and the gate we were to exit on was occupied by another plane so we are told we'll have to wait for a while. Which, to be fair, probably wouldn't have felt like such a big deal had we not already been delayed 2 hours. But it gave the impression of a lack of urgency or care for our time. Like we were just constantly being pushed to the back of the bus. In the past when I've encountered this kind of an issue at the hands of the airline, they always offered some sort of small voucher or free beverages on the plane or SOMETHING to make us feel valued and to affirm that they simply messed up and ruined many people's evenings. The crew apologized and I realize it had nothing to do with them, but from an overhead standpoint, this was ridiculous. Southwest and Delta have always been great about trying to make it up the customer even if it's something small like a free drink on the plane. Working in customer service myself, I'm pretty disgusted about the lack of communication on Frontier's part. A lot of frustration would have been resolved if they simply told us at the gate what was going on and why we kept being pushed back. After my return trip, I will probably stick with Southwest or Delta from here on out."
Cons: "They didn't announce the plane was going to be delayed until an hour and a half after we should have boarded. We were delayed 4 hours and 45 min. We missed our connecting flights and had to spend the night in the Denver airport. We were only given a $15 food voucher."
Cons: "I did not like any part of if"
Pros: "The ire of the seats was very good"
Cons: "I did not like the multiple delays that the air line had"
Pros: "Was a food flight"
Cons: "I had 2 delays making me late in Portland"
Cons: "I heard a flight attendant tell a mom to not have her kid eat off the food tray without a napkin on the tray because they do not clean them. What if somebody sneezes on that, the germs on that airplane gross I will never fly front tier again ."
Pros: "Fellow passengers were fine."
Cons: "No food. No drinks. If you wanted anything...you had to pay. Even after being held captive in Tarmac for 4.5 hrs. Despite having access to them we were initially grounded due to weather but it became unbelievable. Excuse after excuse. Staff wasn't very friendly either. Also no mention of bag fees during flight purchase! Never flying frontier again."
Cons: "Very poor I paid for emergency exit seats an extra fee and they let anybody sit there that didn't pay I feel ripped off"
Cons: "Bag fees, landing in Fort Collins, no ground transportation information"
Cons: "Left almost 4 hours later due to weather. Though this can't be controlled, the staff were obviously annoyed and didn't care. In that siutation, high quality customer service is necessary. Frontier wasnt able to rebook me on a flight to my destination and had no options until 2 days later (I was going to a wedding). They then only refunded half of my flight."
Pros: "low price"
Cons: "uncomfortable seats, hard as a rock and did not recline. not very friendly flight attendants"
Cons: "I was supposed to leave at 3:20pm on Thursday March 24th. At about 10am I got an email saying my flight was on time. Then later I got one saying it might be canceled, and then I got one saying it was canceled. I called right away & was on hold for 40 MINUTES! I was at a conference so had to miss much of a session I was in which was very frustrating. Then I was told the soonest they could get me home would be Sunday evening - really?! They couldn't even help me with another airline. So then I asked for a refund & decided to just drive home. They gave me the refund but it was significantly less than 50% of my entire round-trip ticket. They said that was because the flight out to Omaha (that I had already taken) was a lot more than the flight back to Denver - again, really?! Also all their extra charges are ridiculous - charging $30-$35 to check a bag - even more if you wait to check it once you're at the airport; and charging even more for a carry on. AND charging you if you want to chose your seat?! Do airlines not know you're going to be bringing luggage?I will NEVER fly Frontier again."
Cons: "I arrived 75 minutes before my flight and I was not let on because they had overbooked. I was flying in to be apart of a wedding proposal the following morning. The only option they gave me was to move it two days later. I had to pay more money to buy a southwest flight that still got me in late because they would only cover a portion of it. Will never fly with them again. Absurd that they wouldn't do more."
Pros: "I had never used Frontier as a carrie before but a change in travel required a last minute change and Frontier was the best option and price. Great website, flight crew, boarding process and for a no frills discount carrier, pretty comfortable, one position seat. It was nice to have room for my carry-on and my personal item in the overhead bins...due in large part to people not willing to pay the extra money for carry-on luggage."
Cons: "The price gouge for carry-on luggage ended up costing 2/3s of my total ticket price. I am glad I pre-purchased the carry-on since that was only $40. If you wait to gate purchase it's $60. Checked bags start at $35 so to get the zone1 boarding it was worth the extra 5 dollars. This is the only negative comment I have but it was also a positive and you have to expect something for a discount carrier so my 'negative' is more of advice than displeasure."
Cons: "The fact that they charge extra for everything - carry ons, seat assignments, any snacks - their advertised price is NOT their price."
Pros: "in Denver they held the plane"
Cons: "We had to change planes in Denver, when we should have had a straight flight"
Pros: "The crew was pleasant."
Cons: "The charge for EVERYTHING! Bags, boarding, seating"
Pros: "Overall good."
Cons: "You pay for everything. They use to at least offer a small drink free. Short flight no entertainment. Luggage fee should go away when having only 1 suitcase. Maybe a small fee for additional suitcases."
Pros: "they forced me to pay $25 for a small carry on and the overhead bins were practically empty. Not cool!"
Airlines flying from Omaha to Guadalajara have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Omaha to Guadalajara
Masks required on board, masks provided on flights from Omaha to Guadalajara
Social distancing seating
Middle seats unavailable to book on flights from Omaha to Guadalajara
Testing for antibodies, testing for symptoms for flights from Omaha to Guadalajara
Waiving of change fees. Search flexible flights from Omaha to Guadalajara