I dispatched a guitar in a hard case. It was labeled fragile and sent to a separate compartment. The guitar was poorly treated and the case was broken all over. Very disappointing. On top of that I had requested window seat and got the middle seat. No food was served and there was no movies to watch or anything, considering this was a five hour flight
Friendly staff, quick to get on the plane after a long wait in the security line. TSA is very inefficient in SAN.
The cabin crew didn’t let us know we got free drinks on the premium seating area. Hey should invite us proactively to order our drinks. The menu does not contain info on what is included on the premium seating purchased. The seats are too narrow.
Easy on off and let us sleep
The crew was funny and handled the delay nicely
No notice of 2 hour delay
Had no problems and web site no issues.
Flight was late but was airlines fault, no issues with web site
Food drinks and movies
The seats were comfortable and the plane clean. Take off and landing smooth .
United was flexible when I had to change my reservation at the last minute. Good service on board.
Staff was ind and friendly. Generous
Wish there was better food. It was okay.
Entertainment system good. Nice new aircraft 777-300 ER. On-time departure and early arrival.
Vegetarian food choices very limited.
United's flight was delayed by 6 hours, couldn't make the connecting flight from Washington DC to Denver so they routed me to san francisco, spend the night at the airport there and then travel to Denver in the morning. Fortunately there was a very helpful crew in Schiphol that was able to get us on a flight with american airlines to philadelphia and then on to Denver.
|Flights Arrive in||Great Falls|
|Flights Depart from||Ontario|
|Airlines||Alaska Airlines, United|
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