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Pros: Got an exit row. The wait times on 12/23 were good. The Stewards were smiling and no bah hum bug.

Cons: All good

Cons: Inflight entertainment didn't work

Pros: got me to SFO safely

Cons: the flight was somewhat delayed

Pros: Nothing in particular

Cons: Everything could always be better. Nothing was exceptional and so better is an easy problem to have for Alaska.

Cons: Flight delayed 2 hours. Wifi/entertainment wouldn't connect.

Cons: Food was terrible. Paid for first class, expected something better than coach. Our food choice was a ham sandwich, there were better choices but the crew took them for themselves so nothing left for the 1st class passengers. Similar situation on our eastbound flight the week earlier. I doubt if Delta knows or cares that this occurs. After paying more than twice the coach fare, we expect something better than a ham sandwich on a coast to coast flight.

Pros: Movies

Cons: Comfort. Jetblue offers betwee seats ne apacing betqeen rows

Pros: Good seats. Crew was not very hospitable. They went by with water and didn’t give us any. We upgraded for the complementary cocktails and my husband didn’t even get a chance to get one.

Cons: More attention especially for the upgraded seats that offer complementary things. We got better service in our economy seats on the way to LA. I wouldn’t pay extra to upgrade again.

Cons: Paid over 300$ and got no screen at all, no movies, no bending headrest. This airline is bad quality and overpriced

Pros: The crew was good the set was not bad.

Cons: Not sure

Pros: Safe trip. Kept informed about short delay. Thank you.

Cons: NA

Pros: I had to run to the gate and was really thirsty on the plane. I asked for a bottle of water or something, and the flight attendant that said "we don't have bottled water. Sit down and your drink will be with you shortly."

Cons: Be more responsive to customers. By being responsive you can help the flight become more enjoyable.

Pros: Seat was not comfortable

Cons: Inflight entertainment didn't work

Cons: Seats that reclined more in first class!

Pros: The Alaska Airlines check in was not simple via a kiosk and had to go see an attendant. She did not add Pre-check to our 4 tickets and we missed not seeing it on the ticket. Had to wait in the regular line. So long the waot.

Cons: Alaska Airline attendant should ask as a protocol and lesson learned to tell them to have it added.

Pros: Crew was great as always.

Cons: Flight was delayed. The cheese plate I ordered had soggy grapes. They were kind of questionable! I didn’t eat them!

Pros: The crew was awesome. Made the flight seem to go by fast.

Cons: Softer seats. They are good

Cons: The inflight system was hard to use. The rented iPads had to be given back almost an hour before the end of the flight.

Cons: Inflight entertainment didn't work

Cons: Broken monitor and seat

Pros: Great crew. Old plane but comfy

Pros: Crew was great

Cons: We had to go back to the gate to correct an interior light problem.

Pros: Crew was quick to help.

Cons: long flight -- 2nd cup of coffee

Pros: Great service, easy logistically even with an international connection

Cons: No complaints!

Pros: It got us where we wanted to go.

Cons: It was far too crowded.

Pros: The pilot went around to passengers and apologized foe delay.

Cons: 3 plus hours of delay????

Pros: Crew was warm, engaging, very attentive - made the whole trip a delight!

Cons: Honestly not a single element could have been better - one of the nicest trips we've ever taken!

Cons: It’s time to update the snacks, bu thank you for serving more than just peanuts. I was very cold on the flight - unusual, but definitely very chilly.

Pros: Flight was good and crew were good. Nothing very outstanding but by no means a terrible flight.

Cons: The in flight screens weren't working well.

Cons: we boarded on time and were on tarmac for over an hour and a half with no explanation, no beverages.

Cons: Food was terrible. Paid for first class, expected something better than coach. Our food choice was a ham sandwich, there were better choices but the crew took them for themselves so nothing left for the 1st class passengers. Similar situation on our eastbound flight the week earlier. I doubt if Delta knows or cares that this occurs. After paying more than twice the coach fare, we expect something better than a ham sandwich on a coast to coast flight.

Pros: Comfy seats, on time, fast boarding

Cons: The international transfer at Manila airport was the worst I have ever experienced. Disorganized, extremely slow, poor communication, no seating, inefficient, and an odd security check before boarding. Truly a stain on the reputation of Manila airport.

Pros: Crew was professional and friendly.

Cons: The plane was delayed by an hour and thirty minutes because it was coming from another airport where it was delayed.

Pros: United canceled this flight.

Cons: If United didn't cancel this flight and then rudely answer questions about a full refund.

Cons: Snacks were poor and lacking.

Pros: Awesome crew. Service was well above expectations. Thanks

Cons: Waiting on one way too long. More than 1hr

Cons: Nothing

Pros: Service was great!

Cons: We were over an hour late to depart due to “Cosmetic” issues. Then we landed in Detroit to find out our landing gear might have an issue. Airport firefighter were standing by. We landed safely and crew was amazing.

Pros: Got here early!

Pros: Everything

Cons: Nothing

Pros: Had seat open next to me

Cons: Delays on afternoon flights East create all sorts of problems; fewer options the later the arrival

Cons: movie selection could have been better.

Pros: Only that there was no middle seat, but I had no idea it was such a small plane.

Cons: Bigger plane

Cons: Breakfast food selection was not very good. Catering was late so perhaps they had rushed preparation. The crew seemed ill-prepared.

Pros: Nothing

Cons: If the flight was on time.

Pros: The crew was awesome. Made the flight seem to go by fast.

Cons: Softer seats. They are good

Pros: Seating and serving, both very good

Cons: I couln't get my view on for movies, since there was (I presume) a charge for the earphones. Won't know now what happened to Jean Grey. Maybe offer a small book cart as an alternative entertainment for us cheapskates? do-de-do...

Cons: Don’t be delayed by more than 1 hour. Twice the same day / both directions.

Cons: Flight delayed 2 hours. Wifi/entertainment wouldn't connect.

Pros: Boarding went well.

Cons: Crew could be more attentive. They avoided passengers most of the time.

Cons:

Pros: Crew nailed it. Came by not just for food and drinks but also frequently enough to collect trash/plates/empty cups.

Pros: Just ok

Cons: update the gate info correctly and immediately. I was directed by app to go B5A but actually it is B5 gate in SEA-TAC

Cons: It’s time to update the snacks, bu thank you for serving more than just peanuts. I was very cold on the flight - unusual, but definitely very chilly.

Pros: It got us where we wanted to go.

Cons: It was far too crowded.

Pros: @a very happy and people oriented crew.

Pros: The pilot went around and apologized to passengers for delay.

Cons: Delay over 3 hours...

Pros: Crew was nice and friendly.

Cons: Plane was hot and uncomfortable.

Pros: Nothing.

Cons: Get us off plane. Been stuck at gate in plane for over an hour.

Pros: Crew was great

Cons: Lots of screaming children. Not much to do about that...

Pros: Good seats. Crew was not very hospitable. They went by with water and didn’t give us any. We upgraded for the complementary cocktails and my husband didn’t even get a chance to get one.

Cons: More attention especially for the upgraded seats that offer complementary things. We got better service in our economy seats on the way to LA. I wouldn’t pay extra to upgrade again.

Pros: Crew nailed it. Came by not just for food and drinks but also frequently enough to collect trash/plates/empty cups.

Pros: Without asking, the crew arranged to have my partner and I sit next to each other. That was such a pleasant touch of service for our trip. Also, the connection was perfectly timed at Chicago flying to Bozeman.

Cons: Paid over 300$ and got no screen at all, no movies, no bending headrest. This airline is bad quality and overpriced

Pros: Small plane ,comfortable seats,

Pros: The crew was great.

Cons: On our way to Japan, the flight didn't wait for us though we were on the ground. We had 4 h lay over and missed it by 20 min which was by their system confusion. We missed our christmas plan and business prep time in Japan. Then on our way back, the plane turned around to the gate to pick up customers causing 40min delay. Made us furious. They gave us $200 credit each for our missing flight but we think we deserve more.

Pros: The Alaska Airlines check in was not simple via a kiosk and had to go see an attendant. She did not add Pre-check to our 4 tickets and we missed not seeing it on the ticket. Had to wait in the regular line. So long the waot.

Cons: Alaska Airline attendant should ask as a protocol and lesson learned to tell them to have it added.

Cons: Plane wasn’t clean (trash at my seat)

Pros: Service was great!

Cons: We were over an hour late to depart due to “Cosmetic” issues. Then we landed in Detroit to find out our landing gear might have an issue. Airport firefighter were standing by. We landed safely and crew was amazing.

Pros: Great snack offerings, friendly holiday crew

Cons: Felt very good

Pros: Made up time on delayed flight. Friendly, efficient and helpful.

Cons: Food

Cons: Muy mal servicio, no dieron ni agua solo galletas vencidas ni una bebida, muy mala experiencia no recomiendo viajar en UNITED

Cons: The flight was delayed for approximately 3 hours for mechanical problems.

Pros: Easy boarding

Cons: Sound quality on the inflight Entertainment was terrible quality.

Pros: It was not a full flight

Cons: The flight crew ... they were not attentive at all.

Pros: Nothing

Cons: Be on time and keep people up to date as to why you’re over 3 hours late.

Pros: The flight attendants were cool

Cons: Lady who accepted boarding passes was rude, seats were snug

Pros: Fantastic crew. Very helpful