Daily cleaning, installation of cabin HEPA filters on flights from Ontario to South Pacific
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 24h 13m
The cheapest ticket to South Pacific from Ontario found in the last 72 hours was $1,888 one-way, and $2,296 round-trip. The most popular route is from Ontario to Sydney, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $1,888.
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Scores according to KAYAK customer reviews
Pros: "The crew was amazing and the food was delicious. The sit was comfortable with a lot of legroom."
Cons: "I like it the way it is. Keep doing the good job."
Pros: "All great experience!!!"
Pros: "Crew was excellent. Really helpful people."
Cons: "Seats are so tight and close to each other."
Pros: "The plane was new and spotless, the crew did everything possible to make the flight great. Food service, and Wine and Cocktails were always served with a smiling face and it made you think of flying many years ago. Service cleanliness of the restrooms and staff were top notch"
Cons: "Nothing really."
Pros: "Great service, as always. Very comfortable flight."
Cons: "In flight WiFi is too expensive and unreliable. Compares very poorly to some competitors (free - in business - and fast on Turkish Airlines)"
Cons: "Headphones- only one channel."
Pros: "I got a very good seat."
Cons: "Qatar in Belgrade didn't tell me about alchocol bottle I bought in the Duty Free and that i could not go with it all the way to melbourne even bag was sealed and receipt was visible. I lost $ buying, because custom in Doha had to take bottle. Its not right. Qatar custom could see in Belgrade and didn't tell me and the same in the Duty Free shop."
Pros: "From the ground crew to the flight staff, everyone was superb! Keep up the good work!"
Cons: "I can't think of anything to make it better."
Cons: "Everything thing is fine"
Pros: "Staff were fantastic."
Cons: "Better movies please."
Pros: "Awesome leg room in economy. Helpful staff."
Cons: "Main courses weren’t all the great."
Cons: "The 14 hour flight lacked wifi access and there was no sense of importance to investigate by the crew. In an era when downtime is utilized to stay ahead of work, strong wifi is one of the most crucial requirements for me to elect an airline. Even if all else is good, poor wifi is a deal killer."
Cons: "Very poor meal for vegetarians on one flight (toasted veggies on a tiny round bun)."
Pros: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Cons: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."
Pros: "Same as earlier flight"
Pros: "Stuff is Fantastic, food is delicious, a lot of leg room, got to love Qatar Airways. No wonder they’re number one."
Pros: "Good service and smooth flight"
Cons: "One hour delay and no entertainment in the airplane and small plane"
Pros: "Caring service, good pod seats on A350 and airy cabin."
Cons: "Had an 11hr delay overall, 3.5hrs sitting on the tarmac only to be told to disembark for dinner at the airport. Then told that we won't be getting on until 7am the next day, but only really started boarding at 8:30am. By the time we were told about the reschedule to the next morning, it was too late to get a hotel room (too far away) and was told that I could use a 'Quiet Lounge' at the airport (which wasn't quiet). While waiting to board at 7am the next day, ground staff told us that they had to change the plane so there would be a further delay. On boarding, we discovered that it was the SAME PLANE."
Cons: "Cramped and full flight with no entertainment. Stewardesses were also talkin too much among themselves."
Pros: "Food was excellent. Service was excellent."
Cons: "Entertainment was limited."
Pros: "air hostess very nice polite five star"
Cons: "seat alloted"
Cons: "Too many security screenings including the airline’s itself.!!!"
Pros: "Staff was courteous. Food wasn't too bad. Plane was clean and modern. Ambiance was relaxing. This was a very pleasant flight compared to other airlines."
Cons: "Bad app don’t trust"
Cons: "Service is always bad. This time from bag, all electronics have been stolen. It is 200$ worth things have been missing from my baggage."
Pros: "Access to entertainments"
Cons: "CRYING BABY BUT I UNDERSTAND THOUGH"
Pros: "Hospitality and food."
Cons: "Seats are not comfortable."
Pros: "Comfortable, on time"
Pros: "great entertainment system friendly staff"
Cons: "very cramped flight, even when just partially full light food for an 8 hour flight"
Pros: "Qatar is a reliable airline."
Cons: "No matter how many times I have traveled with Qatar (5 international flights in the last year); I still do not receive any benefits such a priority boarding or upgrades."
Pros: "Boarding was quick and I liked that they didn’t make many announcements which can often keep passengers awake when they’re trying to sleep. Lights were kept off for the duration of the 14 hour flight which was good."
Cons: "I felt that the service was slow and the food was poor. Water was not offered during the flight as is the norm with other airlines. Toilets should be cleaned more regularly. Advertising at the beginning of the inflight entertainment became very repetitive when watching short tv shows."
Pros: "Every thing is great."
Cons: "Food Seat great service"
Pros: "The flight got delayed for 4.5 hours. We didnt receive any call, sms or email informing us about the delay. We went to the airport for checkin only to discover that it was delayed! No justification or any reason were given to us. We are travelling with a baby. We had to get a taxi to return to our home and return back to the airport after 4.5 hours. Called qatar airways and send them a xomplaint email. No one cared to answer. The worst flight ever. Will never go with qatar airways anymore"
Cons: "Delayed for 4.5 hours. Extremely bad customer service"
Pros: "Quality food and hospitality"
Cons: "While stay in Doha the did not give any food vochcher for 21 hours what they think no body eat in 21 hours I go to counter they refused next time I will not travel"
Cons: "Lack of internet access is not acceptable during long flights."
Pros: "Everything else"
Cons: "Too much air condition... cold!!"
Pros: "Could not be more impressed with the airline, absolutely would recommend to anyone!"
Cons: "Front row with a toddler meant that we couldn't lift the armrests up and get her to lay down. She had to lie on the floor, but when we hit some turbulence, we had to wake her and sit her back up with us. The second part of the leg was much better as we were on a normal row seat"
Pros: "-Cleanliness -on time arrival"
Cons: "-Cramped seats I have flown long haul to Melbourne on Cathay and Emirates and Qatar airways economy seats were excruciating to sit in."
Cons: "We were packed like sardines, it was very uncomfortable. And, by the time they got to me, they were out of the fish I wanted for my meal."
Pros: "Everything was excellent as I have come to expect. The business class seat was not one of those new diagonal ones, but made a full width flat bed, so I could sleep for a few hours. Food and service excellent."
Cons: "The legroom is ok but the space between two seats is very tight and felt very cramped throughout."
Pros: "Crew was fantastic! Food was above average."
Cons: "Qatar Airways needs to abandon its draconian policies and disconnected, overy segregated procedures. Also, an allegedly five-star airline needs to upgrade aircraft which would make FlyDubai blush. No entertainment guys? Really?"
Cons: "Expect more then OK from Qatar."
Pros: "Boarding on time. Crew was very nice except food option."
Cons: "My wife didn't get veg food she is looking for. We asked crew and they said they don't have."
Pros: "Crew was knowledgeable about islands."
Cons: "There were no precautions taken due to Covid. It felt very crowded and gave us a feeling of insecurity."
Pros: "Friendly crew"
Pros: "Great service"
Pros: "Nothing to note"
Cons: "Seats were pretty uncomfortable and basic, crew had no idea what’s in the food they were handing out, there was no choice of what to eat except not to"
Pros: "Short island hop but still great staff is just HAPPY"
Pros: "Comfortable seats, good seat assignment"
Pros: "Free food and mixed drink. You don’t seem to get that anymore."
Cons: "I was surprised no meal service for a five hour flight I thought it was required when flying five hours that you would get a meal, when booking it said a meal would be served, no meal. Also no earbuds for the entertainment offered. Disappointing."
Pros: "Service, crew, food, price"
Cons: "Chairs weren't very comfortable"
Cons: "Flight delay and old aircraft."
Pros: "Crew was friendly and accommodating"
Cons: "Wasn’t able to get comfortable in coach seat to sleep"
Pros: "Standard inter island flight"
Cons: "Ridiculous that kayak itinerary included a 3 hour layover here in Kona. I had to wait for three not-full flights to HNL to leave before I could take mine. I couldn’t change because i had checked luggage, also annoying. No gate agents in boarding area so I had to go back through security."
Pros: "Fast boarding"
Cons: "No entertainment"
Cons: "No free blanket. No free entertainment."
Pros: "Overall one of the best fights I’ve been on in a while."
Cons: "My tray was broken which made my drink spill all over my lap, glad it was only water. My friends screen didn’t work the entire flight even after the flight attendants tried re-booting the system, no luck with fixing it."
Pros: "Crew was good and I had a comfortable flight"
Cons: "Boarding is always a mosh pit and needs to be controlled. Sandwich sucks"
Pros: "The service"
Cons: "Comfort, lack of entertainment, old plane"
Pros: "Gate agents were helpful"
Pros: "Staff was able to correct the seating assignment when the plane was changed causing the seat assignment to change. Flight was great!"
Cons: "The lunch food could be better on our return flight it was wasted and most guests threw it away after two bits. :/"
Pros: "Staff is always sweet and helpful, flights are always nice, food is always good! Mahalo!"
Pros: "They made frequent announcements when there was turbulence compared to other airlines!"
Cons: "Vegan food would be nice option because even non-vegans can eat it too"
Pros: "crew was awesome, flight on time and smooth. plane was clean"
Cons: "food was terrible, entertainment too expensive"
Pros: "Staff is friendly. Planes are clean. Service is good"
Cons: "Flight was delayed due to mechanical issue. Thank"
Pros: "The boarding process wasn’t bad at all. I just wish everything else was just as pleasant. The agent at the counter act like she’s unhappy with her job. The flight attendants was annoyed because I asked for water. Then they had those bright lights on mostly the whole flight."
Cons: "I booked my flight through a third party, which was fine. I chose my seat of 21J. After picking my seat I asked my husband what seat was he in. So he called Hawaiian Airlines and gave them my seat number and she told him once he got to the airport to have see if they sit him next to me. I get to the airport print my boarding pass I have no seat assignment. Asked the lady at the counter for seat assignment and we’re sitting in the very last seat. It was crammed uncomfortable because it was hot. Nothing to watch because they want to charge for everything. I’m hoping this is my last time flying with Hawaiian Airlines."
Pros: "Not much to like when your reservation is not upheld and your property is lost and you miss your intended outing due to no fault of your own. Really poor customer service."
Cons: "I didn't like any of it."
Pros: "It was nice having a small meal (although the chips were the best part) on the flight considering you can't get much through security and everything in the airport costs a fortune."
Cons: "For a 6 hour flight I would have enjoyed a few more movie options to keep me busy."
Pros: "The flight was on schedule and landed in Maui as scheduled. The bags were delivered within 20 minutes of arrival. The plane was clean and the crew was professional, polite and helpful."
Pros: "We were able to upgrade our seating to first class which made all the difference in the comfort level of the long flight."
Cons: "The food was okay but could have been better. We had booked a separate flight from Kona to Honolulu and then took another flight from Honolulu to Papeete. The customer service agent in Kona was able to book out baggage straight through to Papeete which saved us the hassle of picking up baggage in Honolulu and checking it in again."
Cons: "out of food choices and the fish they had available was not interesting to me"
Pros: "I love the comfort of the Airbus. It is much better than the old HA planes the last time I flew Hawaiian."
Cons: "I think the movie prices are way too much. A lot of airlines offer free entertainment."
Pros: "Free guava juice and quick flight"
Pros: "Comfortable flight, service was ok"
Cons: "Ants were crawling all over seat & flight tray. My seat pocketbhad leftover food smushed into it. We informed thr stewardess & tge people in front of us had the same issue with ants"
Pros: "Crew was polite and gave me space to sleep but woke me for meals."
Cons: "My middle seat was uncomfortable. It reclined far enough, but the headrest didn't enclose enough to keep my head stable when sleeping."
Cons: "Food and entertainment"
Pros: "Great food! Smoothest landing ever!"
Cons: "The in-flight movie audio kept cutting out"
Pros: "The crew is so friendly"
Cons: "Not at all"
Cons: "Arrive early"
Pros: "The crew was super nice, and the rest of the experience felt like it was designed around us being as comfortable and happy as possible."
Pros: "Nothing really."
Cons: "There was a late gate change which sent passengers to the other side of the terminal and resulted in a 30 minute delay."
Pros: "I loved that they had a vegetarian option."
Cons: "Better inflight entertainment would have been nice."
Cons: "Disappointed that there was no meal on the late evening flight. Only a bag of snacks. Since we got a hot sandwich on the outbound flight from LAX to HNL, we expected something on the return flight!"
Pros: "Nothing - relieved to leave finally"
Cons: "Every employee who works in Maui"
Pros: "The only thing I liked was the tablet."
Cons: "The seats were smaller than other flights I've been on to Hawaii and other flights within California. Our overhead lights didn't work. There was no personal overhead air which make the flight very uncomfortable, hot, and stuffy. The plane seemed like an old plane, and what gave that away was the ash trays next to the restrooms. Smoking has been against the law on planes for decades, and I haven't seen an ash tray in decades."
Pros: "Food and snacks on all flights."
Cons: "No Movies unless you paid for the IPad."
Pros: "TSA is rediculous and affects how people interact with your customer servce. Your customer service in Honolulu needs a lot of work. Pointing people to a single counter person to obtain a seat on a plane after the person has already been on a 9 hour Hawaiian flight is beyond disrespectful. It is cruel. It was close to a couple of months that I had purchased the ticket and I get on the Plane in Auckland only to find I would need to process through TSA yet another time in order to get to the counter and obtain my seat. 3 hours in a TSA line allowed 20 minutes to get to that counter. I also needed to find a private space to give myself my insulin. I do not do that in public bathrooms or even my own bathroom..... but it never happened because I stood in Customs line and then Imigration line and yet again the third TSA line. I think TSA held up over 200 of us because they went to lunch. He were stopped still with absolutely no progress for over an hour."
Cons: "You and all the other airlines need to work together and improve TSA. The counter person at Hawaiian in Honolulu was unprofessional and capricious. She preferred to service a huge dog rather than myself, even though it was my turn . She also answered a male who cut in line rather than the person next in line. She did not know what was available and did not show any compassion for international travelers. We were treated as cattle."
Cons: "Passenger have to pay for every single entertainment."
Pros: "flight attendant on our coming home to Oakland flight. flight magazine was clean flight was smooth and almost no turbulence"
Cons: "going flight to Lihue was extremely freezing cold and I was afraid to get sick---that's much COLD. The food was not great. coming back flight to Oakland delayed 3 hour+ and boarding was not in order. coming back flight, we did not get warm drink service. It was cut off middle of the service even though they had enough time to give service."
Cons: "Food. Duck breast was tough and almost inedible."
Pros: "Crew was very friendly"
Cons: "More comfortable seats"
Pros: "Crew was very friendly"
Cons: "Food choice and more comfortable seats"
Pros: "Amazing crew good food"
Cons: "Thank you China airlines. This is the second time I have been traveled by China airlines. Next three months I will have a trip more. Good!"
Pros: "China airlines service is very good"
Cons: "Newer planes to Manila"
Pros: "Yes the crew was amazing ✅ Very professional and friendly"
Cons: "A few more newer and English speaking movies sure would be nice. Thanks for asking.✈️☀️"
Pros: "Amazing lady who worked at the counter. So fast and efficient. I’ve never seen such efficiency at any airline before. Thank you."
Pros: "Very great!"
Cons: "Hard to get better!"
Pros: "Great customer service"
Cons: "On time departure"
Pros: "Excellent customer service"
Cons: "Very accommodating"
Pros: "on time"
Cons: "Next time I have to check in on line before going back.because there was a long line up."
Pros: "Restroom was kept clean throughout the flight which impressed me"
Pros: "Seat was ok. Service was timely"
Cons: "Sorry, I’m always picky about the thinness of the seat cushions, the meals, and the IFE. But I still rate China Airlines as the best affordable Chinese Airlines I’ve flown. And it’s super convenient that China Airlines flies out of Ontario CA now. ONT vs LAX. It’s a no brainer. ONT every time."
Cons: "It was overall good goong there, however my trip back from Manila to Ontario was cancelled due to employee strike and i had a 12 hr lay over in Taipei and diverted my flight to LAX and have to pay almost $100 for my Uber ride. I will have to ask China Airlines to reimburse my Uber expenses."
Pros: "Relaxed trip."
Cons: "My monitor cut out a few times."
Pros: "Food was ok"
Cons: "End to end experience, was not informed in advance when we purchased the tickets in regards to the baggage when in transit flights"
Cons: "Smell was so bad"
Pros: "Cabin fitout is cozy and comfortable. Great service onboard and free WiFi for Premium customers"
Cons: "Taoyuan airport facilities"
Cons: "Almost 3 hours LATE ,"
Pros: "Unknown flight by most of travelers thus easy parking, easy check-in, and no long security check line. 30 minutes, from check-in to be at boarding gate."
Cons: "A ONT airport is a dying airport thus no amenities available near or in the airport. It is more a "local" airport then International airport but who cares. You get your flight going quickly........."
Pros: "New Aircraft"
Cons: "Late Boarding."
Pros: "Boarding was fast and efficient"
Cons: "Food was terrible"
Pros: "Best long flight I've ever been on. Yummy food, leg room (I'm 5f10in), great entertainment, left on time, fast boarding and fast unboarding."
Pros: "The food and entertainment was excellent. Thr crew are friendly and luxurious plane comforts make it worth the trip paid for."
Cons: "Not enough fresh air, breathing quality was poor before take off. We had fumes from jet gases leaking in through the air conditioning, but once the plane departed the quality improved."
Pros: "crew members are so friendly, excellent services"
Pros: "good it was not a long flight."
Cons: "The crew was a bit negligent. They passed me when serving the food just because the aisle seat passenger next to me was served his special meal earlier, so they did not notice that the passenger at the window seat (which was me) had no tray in front of him when running the regular meal service. Isn't this sloppy !? Problem is that once they passed you, it's hard to get their attention, as they are always in a hurry, and not looking over the cabin just to check if someone needs something or wants to call on them for any reason, and there are no attendant calling buttons available. So you have to wait until they come by your seat again. Finally I got my meal with apologies 15 minutes later, but the experience was already ruined and the negative impression built.. Also, when departing from Taipei, the boarding process was a bit disorganized, compared with the one we had in Vancouver. As for as the entertainment, the LCD monitor at my seat was pretty worn out, with very poor contrast, making it difficult to watch a movie or read information. Same airline with two opposing experiences: Vancouver-to-Taipei very good, Taipei-to-Manila: poor."
Cons: "Seat not comfortable at all"
Pros: "Movie choices"
Cons: "Staff treatment, food, cabin pressure was off, cold temperature, uncomfortable seats"
Pros: "Transit was smooth and efficient."
Pros: "Friendliness, courteousness & hospitslity of the entire crew."
Cons: "I did not understsnd the reason for the delay. It did not bother me though."
Pros: "I had a seat in Premium Economy and the seats were very comfortable. The chair had the option to extend into a foot rest and had wider arm space than standard economy seats do. Flight wasn't overly crowded, which made it very comfortable."
Pros: "I had a seat in Premium Economy and the seats were very comfortable. The chair had the option to extend into a foot rest and had wider arm space than standard economy seats do."
Cons: "Boarding was a little delayed and hectic (seemed disorganized). The flight was quite crowded/full so this was likely a factor. Also, I was served a dish with ham (which I don't eat) even after asking for the contents & there being no mentioning of ham being in the dish. The crew was very apologetic and kind enough to offer any other dish option they had available."
Pros: "It’s takes s long time checking in due to long lines."
Cons: "Sits are too small and wish better choices for the food they serve."
Pros: "same as above"
Cons: "same as above"
Pros: "Love the air plane fly with. Seat is ok , food is better compare with Americans airline industry, but no compare with Korean airline ."
Cons: "The food is small tray , nothing special , silverware is plastic not like Korean Air or AsianaAirlines are stainless. Entertaining have a lot choice . But the screen is terrible small and old look . Can’t see clear with reading glasses."
Pros: "Everything was punctual and well-organized. The plane was clean."
Cons: "The food was a weak point - I ate a few bites and then quit, but not much worse than coach-class food on any other airline."
Pros: "Flight arrived early"
Pros: "If you're seated on a row with collapsible monitor that stows like a tray as opposed to a monitor on the back of the seat in front of you, then you must end your entertainment or whatever movie you're watching earlier as the plane descends. The other monitors are played right up until the plane comes to a complete stop."
Cons: "My luggage was unlocked but the combination was locked when it landed; therefore I couldn't open the luggage."
Pros: "good leg room, excellent food, service in Economy better than I've had in some other first class."
Cons: "A350 seat cushions are a little short for us tall folks."
Pros: "Staff was wonderful! Very friendly, attentive and courteous! Food was good."
Pros: "Flight boarded in reasonable time, crew was professional, courteous."
Cons: "Overall excellent service"
Pros: "I wish I could say something, but I cant."
Cons: "Flight was initally delayed 1 1/2 hours to depart at 1:00am it happens. Upon boarding, I noticed the planes legroom was close to none. Within 10 minutes of being on the plane the power shut off, lights out, air flow cut off. Lights turn back on although air doesn't and the captain re assures 10-15 minutes. 2 1/2 hours yes 2 1/2 hours later he says 10-15 minutes again and says the same skit explaining they fixed the problem. Plane turned off again. At this time it was close to 5am and I chose to take my carry on and head towards the front of the plane. The captain has no answers for the alarmed passengers, in which all they could say is if we step off tge plane we choose to leave the flight. Almost in the tone of a threat. We were all fewring our safety for the 9 hour trek over the pacifac ocean. After going back and forth for about 45 mins they finally said if you dont feel comfortable follow me and we will try and locate later flights for you all. 60 of us left the plane and ultimately got flights 12-24 hours later. Horrible experience, horrible communication, no appologies, and on top of that they did not send my bag with the correcr plane, in which I had recieved it 4 days later. My replacement flight wqs on EVA air. Much better airline in which I will never travel with China Airlines ever again."
Pros: "Need more movies and newer movies"
Pros: "Flew Business and the seats and the service were excellent as expected. The food was OK. Good price for business class."
Pros: "Flight was late, service was poor and flight attendants were not friendly ( spoke to me in Chinese and not English), didn't receive any privileges as a Silver Medallion Skymilet on all flights and SkyMiles were not given."
Cons: "Worst Skymiler Partner . Poor customer service and inflight service."
Pros: "The crew was awesome and boarding was quick"
Pros: "Crew was very accommodating but all three of us passengers were very close together, Thank goodness we were all considerate of the other."
Cons: ", Thank goodness we were all considerate of the other.Just need a little more elbow room for a comfortable flight."
Pros: "Smooth flight, great service onboard"
Pros: "Everything was easy"
Cons: "I wish there were charging ports so I could charge my device on such a long flight."
Cons: "Delay of 1 h at Philadelphia to Syracuse !!"
Cons: "INTERNET is difficult to figure out in these AA flights"
Pros: "We finally got here."
Cons: "Communication about the delay , which gate we were leaving from, having an entertainment system that worked (they said I could use my device with the app downloaded, but it did not work, I kept getting an error)."
Pros: "Not much crew stayed in back almost the whole 6 1/2 hr flight and seemed not to friendly"
Cons: "It would have been better if they had departed when they said they were going to after a delay. Flight was delayed first 1 hr then two more hours. The airline finally posted that it would depart a 4 PM and we didn't even start boarding until 5PM. Then they tried to rush us on so that everyone was standing on the HOT jetway for 10 min waiting to get on the plane. Plane didn't take off til 5:35 PM. Over all on this trip I had three flights that were delayed. I'll think twice before taking American Air again."
Pros: "It was on time!"
Pros: "Quick, on time, MCE even has some legroom."
Cons: "The crew, the whole experience,"
Cons: "It ridiculous how small the seats and aisles are. It not fun flying any more"
Pros: "On time"
Cons: "Entertainment is becoming too complicated for us old heads. Food, I still resent having to pay for something that is ed to be included in my fare."
Pros: "Quick flight. Took longer boarding than air time!"
Pros: "Must wider seats on this aircraft"
Cons: "Inflight monitor broken"
Pros: "Nothing it totally messed us up"
Cons: "We missed our 1night in Rome-had to go home and come back the next day-we missed our train tickets and hotel in Rome and it made our trip a lot shorter!"
Pros: "Arrived on time, pleasant staff, but crowded. I arrived in plenty of time to make it to the gate for my connecting flight with no problem."
Cons: "There did seem to have been a problem with the entertainment video not working properly on my side of the plane. Food was more of a snack, which consisted of biscuits or pretzels and a drink."
Pros: "Friendly staff and helpful"
Cons: "Did not fly out of Ontario, I was being led to fly out of LAX since there was a delay. Ended up flying out of John Wayne Airport."
Cons: "I STILL HAVE NOT LEFT RIC!!!!"
Cons: "On time"
Pros: "The flight was on time. It was smooth and we had absolutely no problems"
Pros: "I like the in-flight attendants as they are courteous even though it was late night flight. I cannot complain at all."
Cons: "Gate agent refused to try to put my 9-year-old son to sit next to me. She said "It's full flight" right out of the bat. Well, even if that's the fact of the matter, at least, be kind in responding to customer's inquiry. My son was seated across the isle, same row, but in reality the row was not even straight. And as a little boy, he cannot sleep straight and he has to lean to a stranger's shoulder? Thankfully I got a nice gent who should have sat next to him who were so kind to exchange seat with me. It's all in the attitude.... hopefully my attitude is not as bad :-) But maybe the gate agent was so tired for it was the last flight from ONT, at 1 AM. Bless her heart! Thank you though for your help to get the plane leave on time.!"
Pros: "We arrived safely."
Cons: "I don’t like having to pay for luggage or upgraded seats, WiFi. All money makers. Wish every airline could be like southwest."
Pros: "The staff at Ontario International was very helpful."
Cons: "No real complaint of the flight or staff. Next time I will upgrade my seating."
Pros: "Everyone was courteous and professional"
Cons: "Everything was great"
Pros: "Nice and clean and seats were comfy"
Cons: "No outlet to charge devices"
Pros: "i loved everything but there should be more variety of food and snacks"
Pros: "I like the food."
Cons: "Japanese shows without eng subs."
Pros: "We know it's high season, we got to Milan save. That's the main part, overnight flight so that was good we slept a little."
Cons: "Boarding was a little complicated, somehow they couldn't pull or flights up. But the staff was very helpful. Sorry but the plain seating was very uncomfortable, food was so so! We didn't really the kids movie on the main screen ."
Pros: "The plane was nicer and cleaner."
Cons: "Heading Back to Philadelphia from Miami took so long for the plane to arrive from Philadelphia. We had a 2 hour delay."
Cons: "The plane never cooled off for the entire flight"
Pros: "Everything was great to me"
Cons: "The flight was packed"
Cons: "Late and delayed arrival. No seed assign until I was at the gate"
Cons: "I observed Crew at gate and on board rude to passengers"
Pros: "Staff was pleasant and efficient. Schedules met my needs."
Cons: "Seats on smaller planes were very tight!!! It's not just your butt in the seat but where do you put your elbows?!?!?!?"
Pros: "fly was on time"
Cons: "When I booked my flight, I used Kayac like I always have in the past. To begin with, I selected several flights that were listed, only to have it tell me that this flight is no longer offered, which I assume is engineered to get me to select a more expensive flight. Once I finally found a flight that was still available, I selected it and began the process of providing information and selecting seat assignments. On 2 of the 4 legs of the round trip, there were no more seats available except for upgrade seats, which resulted in an extra $100.00+ in charges. Then when I finished the transaction, I noticed an extra $200.00 charge added. End result was that I ended up paying over double what I would normally pay for this same round trip that I have made many many times. I feel, no I know, that some customer relations person will look at this comment and reply with a pre-generated response apologizing and hoping I have a better experience in the future and thank me for using Kayac. Big companies like yours look at one customer as no big deal. I'm a Physician and have the ability to reach out to multitudes. I'm going to make it my mission in life to reach out to as many people as I can through word of mouth, signs in my office, Internet and social media to let them know about the deplorable practices of your company."
Cons: "It cost me $86 dollars to supposedly upgrade my seat to an exit row with tons of leg room. Granted there was plenty of leg room but the seat was extra narrow to give room for an emergency exit if necessary. I'm not huge but I barely fit in the seat. It was an uncomfortable squeeze which of course got worse as the flight continued. I complained to an attendant that the seat was too small and he had no remedy. If I was a few pounds heavier it would have been impossible. You'd think they would warn a customer of the narrower seat. It's so obvious that it's all about profit for the airlines which sickens me."
Pros: "The crew was great and really helped calm my nerves about flying."
Cons: "The seats were old and uncomfortable."
Pros: "I liked that the middle seat was open on my flight and that they checked my carry on for free because the plane was filled."
Cons: "I didn't like the minimal leg room. Also, there is no way to try and work on a computer anymore because of the lack of room."
Pros: "The seats were very comfortable"
Cons: "Just wish the bag checked staff would've been more polite"
Pros: "Entertainment only"
Cons: "Cancelled flight and inconvenience was miserable. Unacceptable service from American Airlines, and consistent with others have experienced as well. Will not travel with AA again."
Cons: "Flights a few hours late, and then the time to turn for the better, and asked the staff, they actually said that I would like to wait, this flight service is really too bad."
Pros: "In an attempt to cover their failing fleet that caused a cancellation, they did provide taxi fare to another airport and food."
Cons: "After a cancelled flight sent me to a much larger airport, they did not have the staff to man the flight for 3 hours. I will not make this mistake of flying AA again."
Pros: "The complementary snacks and drinks were good"
Cons: "Our flight attendant was late which caused us to be late so I had to change my flight and take a taxi go to LAX to catch a different flight and I was up for a total of 25 hours until I arrived at my final destination(my hotel) thanks a lot I will never use American Airline again if I have a choice of other airlines"
Pros: "I was asleep."
Cons: "The seats were very cramped."
Pros: "The entertainment is amazing. Did not expect it. Just download the UA app and it is connected to your device"
Cons: "Not their fault but we were detailed total of 3 hrs from Ontario to SFO and SFO to HNL due to aie traffiv in SFO. They handled it well"
Pros: "Have seatback TV and arrived on-time"
Cons: "Sitting in window seat"
Pros: "The crew was so polite and helpful."
Cons: "Nothing could be improved for this short flight!"
Pros: "Crew & flight attendants very courteous and apologetic; complisnacks while waiting for delayed flight"
Cons: "Flight delay!!"
Pros: "With the amount of bad press that United has, I did not expect much. However, flight was on time, everybody was polite, movie selection was excellent (several classics, box office hits, comedies etc, they even appropriately put "Die hard" under Winter Wonderland), food was good and salted caramel ice cream for dessert was a very nice touch."
Cons: "Tiny seats. My God, would it hurt to have TWO arm rests? I ended up sitting for 8h crooked to the right, just to avoid touching the guy beside me."
Pros: "Fast boarding in good order"
Cons: "flight was delayed. tug car didn’t work"
Pros: "We were on time and the flights were excellent. Liked the way the pilot and the crew interacted"
Cons: "Arrival time was delayed 2 hours and my itinerary fell apart. United could not assist me. I bought a ticket from Alaska Airlines from a different airport.to JFK."
Pros: "Ontario airport is so easy and convenient"
Pros: "Flight attendants tried but could not change situation"
Cons: "I losr one of two days- moving furniture Have to stay up another night to getready"
Pros: "Easy, convenient and everyone is nice and accommodating. We always get to SFO under an hour"
Pros: "Crew was helpful and friendly."
Cons: "Flight got delayed and almost missed my connection."
Pros: "The fact that I got fully refunded, even though I still lost out on $500+."
Cons: "My flight was supposed to leave at 12, and all that Kept happening was me receiving text messages about delays pushing my departure time back to 5:35pm. I missed a big birthday event I was throwing for my class that I teach, lost out on money spent for the event and missed out on all the memories made that night. I never got to leave, ended up cancelling my flight. What a waste of time. Seems to always happen when I fly through United."
Pros: "i was rebooked and am still on my way"
Cons: "i was delayed in ONT, making my flight an almost 24 hour trip from vONT to my destination. not fun had to reschedule car rental. luckily, they did not charge extra"
Cons: "Air Canada flight from Ontario to SFO was operated by United. Our flight was delayed by 2 hours and we ended up missing our connection. The customer service on the phone from both Air Canada and United would not take responsibility and continued to advise to call the other company to reschedule the flight. Not only did we miss our connection but our checked bag was rerouted onto another flight with no formal notification."
Pros: "on time"
Pros: "Que acomoden a las parejas juntas."
Cons: "Asiento incomodo"
Pros: "I liked nothing about my flights."
Cons: "I hated that my first flight was delayed a whole day and I had to fly out of a different airport to get to eugene. To add coming home I tried to upgrade my flight to Ontario to an earlier time and they refused to do so and said it would cost $75. I felt the least the airline could do was let me fly home an hour earlier since they delayed my flight a whole day but that didn't happen."
Pros: "I liked how quick and easy the flight was; from boarding to exiting the plane in SFO."
Cons: "The size of the plane."
Cons: "The plane smelled like sewage and it was extremely cold inside the plane for the entire duration of the flight."
Cons: "2 hour delay"
Pros: "Nice crew"
Cons: "Long wait for the flight delay, Long wait for take off, long wait pulling into gate. No outlet for rechargING phone, same on flight."
Cons: "Very Rude while talking to me at the airport. Was not happy to assist me and other passengers even though it was the air-line mistake for cancelling the flight and delaying the flight. Will never fly with this airline ever again."
Pros: "I didn't fly.I bought the ticket for my son. He had no complaints. You should ask in your questionnaire if the booked flight was for self or someone else."
Pros: "What did I like like that the pilot let us know what was going on on every moment and the stewardess was very friendly"
Cons: "Seats very uncomfortable last flight 30 minute flight took an hour if not more and not knowing what gate my next flight is until I get there"
Pros: "This was a short flight. The only issue was the boarding. Took a while for me to get to my seat."
Cons: "The plane landed to San Francisco earlier than scheduled, but we could not get off the plane due to the gate not available. We were stuck on plane for about half an hour and I really worried about making my connection. I hope such arrangements are conducted more smoothly."
Pros: "nothing totally a rip off"
Cons: "I paid 125 for my hockey bag. Flight was delayed but no email or anything. Changing my flight was miserable staff so rude and people on phones can barely speak"
Cons: "TSA took forever, other than that. My flight boards at 0540 and I got there exactly at 0545. The plane already made its way to the runway and wouldn't wait an extra 10 mins for passengers to enter."
Pros: "Three hours late. No in flight snack since the weather was too bad for the flight attendant to bring a cart down the aisles. Pretty old plane, so kind of uncomfortable. But the staff was really nice and friendly for it being the holiday season, so they get all two stars."
Pros: "2.5 HR layover lost bag"
Pros: "Fast service!"
Pros: "Timely...and pilots updates of flight time"
Cons: "3 stewardess slow service"
Pros: "Great staff."
Cons: "A crying baby that say behind me."
Pros: "Plane was delayed over 2 & 1/2 hours for no apparent reason"
Pros: "Flight Attendants were nice."
Cons: "The flight was expensive and they wouldn't let us or anyone place carry ons in the over head bin. It was an expensive ticket and didn't include checked bags ($25 more). Carry-ons wound up being "stowed". It would have been nice to know before I bought the tickets that I needed a smaller carry on."
Cons: "It was delayed 3hrs!"
Cons: "I paid good money to be back by 6am however I was delayed and had flights cancelled which made me get home 10 hours later than I should have. This was an overnight flight, so all the places to buy food were closed- United didn't offer snacks or blankets or really anything for the troubles. There were kids also stranded."
Cons: "The cramped conditions. By the way, please add a "N/A" or "not relevant" or "not interested" option to your rating selections. Or allow categories to be left not rated. There was no entertainment on my flight and even if there was I probably wouldn't use it. I don't want to leave a rating at all for that but there's no way not to."
Pros: "It was on time And very convenient"
Pros: "We were not given seats together..."
Cons: "Busy and not well managed and we bought seats well in advance"
Cons: "Received several text messages announcing further delays in flight..."
Cons: "They over booked my flight, so I would have missed it had someone not gave up their seat for me. This was extremely disappointing begin that I had booked months in advance. I even picked my seats!"
Pros: "Once on the plane, the crew were great."
Cons: "not much leg room"
Cons: "Ticket agents did not communicate with passengers on why there was a delay and weren't willing to help passengers find alternate routes to their destination."
Cons: "They crushed my luggage but replaced the carry on after."
Pros: "Nice, respectful & very helpful attendance tall man @ the gait in SF prior boarding time. He help us getting the right seat for the trip. He was awesome help."
Cons: "Ontario delayed trip of almost 2 hrs. We could use that time more productively. Then, the other trip was a rush to made in time for Orlando. No entertainment in the plane."
Pros: "Everything went smoothly from arriving to the airport to landing and getting my baggage."
Airlines flying from Ontario to South Pacific have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Ontario to South Pacific
Masks required on board, masks provided on flights from Ontario to South Pacific
Social distancing seating
Middle seats unavailable to book on flights from Ontario to South Pacific
Testing for antibodies, testing for symptoms for flights from Ontario to South Pacific
Waiving of change fees. Search flexible flights from Ontario to South Pacific