Very small space I couldn’t pick up bag under seat.
Pros: "Korean Airlines now definitely ranks on best airlines to travel internationally. Great legroom, good food, and a terrific cabin crew who was helpful and kind."
Pros: "The crew was very professional"
Cons: "Seats in economy class were small, but most airline economy class seats run small and are uncomfortable for longer flights."
Pros: "Staff upgraded me both ways to an emergency exit row with more leg room."
Cons: "Breakfast was just so-so, not enough snacks or drink service throughout. The departure from the plane took over an hour (JFK’s fault, not Korean Air)."
Pros: "Loved the food and snacks!"
Cons: "Wouldn't mind slightly larger meal portions, but then again, perhaps I could use the portion control, haha"
Pros: "The crew was amazing. The seats were good. I was pleasantly surprised to have a full meal on a two hour flight."
Cons: "Would have loved more current US tv shows to choose from."
Cons: "Being notified in advance that the flight was going to be delayed 40 minutes instead of waiting until the scheduled boarding time to say there was a delay and the delay time was undetermined."
Pros: "Flight attendants were the friendliest and most patient I have ever experienced. Great customer service!!!"
Cons: "Seats of any airplane could use improvement on comfort. But comfort was good."
Pros: "Such good service with Korean Airlines. We even got a free upgrade to exit row seats just by getting to the airport a little early."
Cons: "Overnight flight is brutal. But that can't be helped."
Pros: "Stewardess service was good. Food was ok . Seats on the economy was good too plus the movie"
Cons: "Everything was good"
Entertainment system in business class was broken. Not available during the entire trip. WIFI was difficult, kept disconnecting and required new passcode to re-connect (at additional cost, even if yo had already paid for the entire flight). In business class, they gave me free passcode, but I needed 4 of them to keep connected the entire flight.
Pros: "The entire experience went perfectly. Everything was prompt, smooth, and on time."
Cons: "Nothing. A prepared traveler, is a good traveler. These are different times. Understand there are limitations for everyone. Focus on the basics. Do your homework. Read the airlines’ travel updates. Bring minimal gear. Be EARLY. And lastly, be grateful for getting a flight at a great price. If the flight went smoothly, don’t complain and moan about the little stuff that has nothing to do with getting from point A to point B. It’s a struggle for all of us. Please understand that."
Pros: "yes the crew are good and accomodating"
Cons: "hoping the seats can adjust a little bit more to recline"
Pros: "Good crew"
Cons: "Food was terrible ride was bumpy and no entertainment was provided"
Cons: "I don’t recommend to fly with philippine airlines It will really mess up your schedule. They keep changing and changing their flight schedule Very disappointed."
Pros: "crew was great/ airline was clean"
Cons: "the flight from manila to jfk. the security check was 3x. i justthought it was crazy"
Pros: "Good check in and inflight crew service and attitude."
Cons: "Poor IFE (overhead LCD screens too small and no headsets provided for sound), seat quality/pitch, no wifi, poor snack quality/type (barely edible choco cupcake)"
Cons: "the business class seats were not comfortable, badly designed. also it seems some staff (i think manager) are just sitting around, only one young guy was really doing all the work."
Pros: "The steward and stewardess were very nice."
Cons: "The plane was late, making a long day much longer. Worse still, I waited another 30 minutes for the luggage, making it almost 2 hours later before I got to the hotel."
Pros: "Crew was fine, FOOD HORRIBLE, NO BLANKETS NO ENTERTAINMENT SYSTEM, AND WE WERE 70 MIN LATE AGAIN"
Cons: "They are never ontime, over 100 flights in 2 yrs with them and 85 % of time they are delayed and very late, usually 45 min up to 90 min i've flown 245 flights in 3 yrs, the 2nd worst airline I have to deal with,"
Pros: "Crew in flight was nice and professional Sit in 1st class was comfortable"
Cons: "For this flight everything was good"
Pros: "They changed my seat twice to accommodate mother's with children. Lost my window seat. Told me no more room for carry on bag. Was my only bag cause doesn't want to go to baggage claim. Cost me extra 45 mins claiming my bag."
Cons: "Not take away my carry on bag at gate (was not a size problem), don't change people's seats."
Cons: "The connection time at the Dulles airport was ridiculous. To get from gate C to A in 20 minutes was difficult and I almost missed my flight"
Pros: "United got me from Dulles t o Zurich. The boarding, flight, and food was as expected."
Cons: "Not being able to select my seat in advance of the day before the flight is not ideal."
Pros: "I liked the flight when I thought it was going to happen."
Cons: "That the plane never took off I will never use united again"
Pros: "The short lines for boarding, but then again these were small flights. The flights taking off early when all passengers were boarded. The flights arriving much earlier than scheduled."
Cons: "The basic economy flight is bullshit. We both know that it's better to just buy an economic flight. So why even pretend and lie to customers to precast the basic economy flight knowing full well that's just going to force them to have to check in their bags which end up costing more than an economic flight? Why not just offer the regular economy flight price and leave it at that. If the overhead bins are full, offer the passengers a chance to check in their bags for free. What you're doing is preying on the poor who already do not have much which is why they choose the basic economy flight without realizing the full extent of the set up."
Cons: "I wish my plane was on time and we didn't have to board twice! I wish you would refund my missed train ticket and $100 taxi ride that occurred because of the delay!"
Pros: "The staff all the way through were awesome. Facilities were clean and as expected."
Cons: "Policies about ultra economy tickets sucked. I'm certain I was warned multiple times in the fine print about the hazards of buying a cheap ticket. The fact I was forced to spend money to check a bag and given undo stress about whether or not I'd get bumped because you're not allowed advanced check-in or guaranteed seats with basic economy ticket is not right. Seems the price should simply be the cost to guarantee a basic flight (two carry-on's, guaranteed seat assignment, advanced check-in) so folks can opt out and go for a cheaper ticket on another airline that offer a cheaper fare for the above mentioned guaranteed basic flight options. Felt like a bait and switch."
Pros: "the price of the flight."
Cons: "have to pay for entertainment, no good food selections, seats don't recline much,"
Pros: "Crew was nice. The plane had good amentites and was clean ."