arrived safely @ my destination .Flight crew were pleasant, allowed some seat switching to facilitate passenger comfort
After deplaneing , waited by the luggage carousel for about 45 min. before ANY luggage started coming to the carousel. The baggage area had 6 luggage carousels, with crowds of people waiting for their luggage & NONE of the carousels were operating.
We were on time. They showed class and dedication. The flight was smooth and we arrived earlier than scheduled.
Nothing I can think of
Staff was friendly and flight was easy. No issues.
arrived safely @ my destination,
Though the terminal had "arriving early" listed on the flight arrival boards, for whatever reason we were LATE boarding. Boarding process was very slow. I arrived late in Ft Lauderdale & almost missed my connecting flight to Detroit. Had to run to my gate, as I heard the gate for my flight would be closing in 4 minutes. I was breathing hard & perspiring heavily from my sprint to my connecting flight. I was SUPPOSED to have a 1 hr. 45min. layover.
We had to cancel our flight and did not make it to Ft. Lauderdale. But your company made our refund process very easy. Thank you
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