Daily cleaning, installation of cabin HEPA filters on flights from Armenia to Orlando
This flight route requires at least one stop and takes a minimum of 6h 02m.
The cheapest return flight ticket from Armenia to Orlando found by KAYAK users in the last 72 hours was for $273 on Copa Airlines, followed by LATAM Airlines ($298). One-way flight deals have also been found from as low as $189 on Spirit Airlines and from $199 on Avianca.
A passport is required to fly from Armenia to Orlando.
If your flying dates are flexible, you should consider flying to Orlando on a Sunday, as we generally find the cheapest rates on that day for this route. On the other hand, Thursday is the most expensive day to fly from Armenia to Orlando. For your return ticket, we recommend flying on a Friday and avoiding Thursdays for the best deals.
When flying out of Armenia you will be using Armenia El Eden. You will be landing at Orlando, also known as Orlando.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Armenia to Orlando.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Orlando from Armenia is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Orlando with an airline and back to Armenia with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Orlando from Armenia up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Cree was horrible handling the delayed flight eventually postponed until the next day"
Cons: "Better handling of the situation and not keeping people 2 hours in a plane with no air conditioning"
Pros: "Seat comfortable"
Cons: "Announce flight status and boarding process"
Cons: "My seat. It did not recline"
Pros: "Overall flight was fine. No entertainment nor wifi."
Cons: "At check in in Bogota we asked which line to turn in luggage; as we had previously done online checkin. We were placed in a long line and waited about 45 min.s. Several people were allowed to bypass the line, as they were 'late' for their flight. When we were close to being served the attendant 'placing customers in lines' directed four or five groups from the special needs line ahead of our line in a row. We were told we had missed the baggage check in by 2 minutes and had to pay $60 usd to take an flight 2 hours later. We were then yelled at that we had been in the wrong line. There was another line, very fast one, one the opposite side of the gate area for those with 'bag drop' only needs. I had showed the airline personnel our check in info on my cell and was placed in the wrong line by them. So many problems at airport check in with this airline."
Pros: "Everything was good"
Pros: "Seat are nice"
Cons: "The food"
Pros: "great crew"
Cons: "They delayed my flight added another stop didn’t get back to LA till midnight when I should have been home for dinner."
Cons: "Very impressed with Avianca. They have food and free movies/TV on board and a plug for my phone to charge. Boarding was a little crazy since the area was so small and hard to tell where the line was but overall great compared to American Airlines"
Cons: "Food and seats"
Pros: "Plenty of legspace on Avianca, even on short domestic flights"
Cons: "Freezing temperature, chicken or beef choice with no fish or pasta choices, stinky toilet."
Pros: "Ready for long travels with my wife"
Cons: "Aborting through inspection area different airports"
Cons: "The checking process at the counter in Lima was horrible,they moved me to another flight saying that mine was delayed. Once they moved me to Alan they couldn’t check me in and send me back to Avianca, during that process they lost my suitcases. I arrived to Orlando with no clue where my suitcases where and I was traveling g with to young kids. Although I recovered my suitcases I haven’t heard a follow up."
Pros: "Good service and comfortable trip."
Cons: "Nothing went wrong."
Pros: "There were 2 friends of the crew member and they move them to first class because there were lots of empty sits in first class but they should upgrade to star alliance members NOT ONLY TO FRIEBDS"
Pros: "Easy. All ok"
Pros: "departure was on time, crew was very good, flight was smooth"
Cons: "food was about what you'd expect from any airline these days; we did get wine though! Six across seating in an Airbus 319 makes for limited space (but again, that's all the airlines for planes of this size)."
Pros: "Crew service"
Cons: "had to wait 1 hour for my baggage at Orlando airport. No choice in food"
Cons: "Not enough space between the seats in front of me"
Pros: "Plane ride was smooth and on time. Entertainment was good. Lot of choices. Breakfast was just OK"
Cons: "No complaints"
Pros: "Basically the plane."
Cons: "I got a really bad customer service experience with one of the members of the crew. She answered my questions in a not polite way."
Cons: "Last minute cancellation without any warning or reason. No respect to passengers"
Pros: "The food was mediocre."
Cons: "The customer service was terrible. Our connecting plane had not left yet and they did not let us on. They proceeded to tell us that our only option was to stay the night and take another flight the next day. Us and 10 other people had to get into an argument with the staff in order for something to be done. After begging, they finally said they would put us on an earlier flight the following morning and they put us in a hotel. The staff did not care about us or our missed flight/wasted money that we paid for the hotel at our destination that night. It took 30 minutes for a manager to give us the time of day. Horrible experience. It's really shocking that this is how the company treats its customers."
Pros: "Nice food ans crew."
Cons: "Late boarding, big lines."
Pros: "Where our travel agency failed us, Avianca came through and rebooked our flights. The service was great, the food was fine, and the entertainment was also fine. Excellent customer service."
Cons: "We need to wait more than an hour to get our baggage.."
Pros: "Two pieces of luggage allowed, enough leg space and delicious food if more then enough for me to say that from now on Avianca is really my favorite airline from now on. I really wish I can fly with them all the time!"
Cons: "The only little thing is the crew who was extremely polite but almost non of them were speaking english. But we still found our way of comunication :)"
Pros: "The Airline is cancel my flight I had to stay for four nights because of cancellations had to spend money and when I arrived to my flight they promised me as a courtesy of consolation to upgrade to first class and it’s never happened I’m very very disappointed I’m never going to recommend Avianca to nobody matter fact I’m about to go to small claim to claim my ticket back"
Cons: "All The promises and handling that they never went through I was missing work aggravated and spending money that I didn’t need"
Pros: "Lounge in Rio was great but flight service was Average."
Cons: "Service was non existent. Food was bad. They never come back and ask you if you want anything. Once in the air service doesn’t start for One hour"
Pros: "They planes are excellent versus other local airlines"
Pros: "Price in comparison with the airline website"
Cons: "Everything was ok!!!"
Cons: "For price they dont give food."
Pros: "The tvs was very very very very very vert very cool"
Cons: "The breakfast was not not not not not not not not good"
Pros: "When I bought the ticket, it was the best company selling Thank you very much"
Cons: "I always use kayak to buy my tickets"
Cons: "The food consist only of a sandwich and a drink. Other companies give a hot meal and dessert"
Pros: "The crew was smiley and sweet."
Pros: "Overall a great flight. Nice people,plane etc. Would definitely recommend."
Pros: "The modern aircraft"
Cons: "The aircraft was very cold"
Pros: "great staff"
Cons: "seats were unconmfortable and food was horrible"
Pros: "First time international flight and had no idea what to expect. All the comforts of any other airline, they serve meals, and service is great. The personal TVs are excellent."
Cons: "The flight to cusco had a slightly older plane that didn't have the personal screens. They still showed a movie, however, and they were good ones each way."
Pros: "I'm very happy with the service, attention y confort with avianca and all the staff on my way home, I highly recommend it, I will use the avianca service for my future flights, Thanks A lot to all avianca staff members"
Pros: "The only thing I liked about this experience was when the plane landed in Orlando and I knew I would never have to deal with avianca again."
Pros: "Worst company ever"
Cons: "It was ok"
Pros: "On time"
Cons: "Terrible website Terrible call center Terrible timing Poor aircrafts Worst business class I´ve been"
Cons: "In Barranquilla I was questioned as to why I was requesting a wheelchair and were asking for the condition tht required the wheelchir, as if they had the medical knowledge to be able to make that decision... it was notably embarrassing to discuss my medical condition at the check in counter in front of dozens of people as well as being challenged by the check in crew as to if i needed a chair or not....finally a supervisor appeared and authorized the chair..."
"Crew were eating “really” good food like salad etc in seats visible to passengers all during the flight. Had to ask for additional beverages besides one that came with the meal"
"Entertaining was limited for such long flights. The crew was good"
"I didn’t like anything!! This is the worst airline. They cancelled our flight last minute. This has happened twice. Fly a different airline if possible. Copa will scam you!"
Pros: "On time"
Cons: "A very crowded flight"
Pros: "Crew, very kind"
Pros: "Employees so so not friendly"
Cons: "More professionally"
Pros: "The crew was awesome and the seats were comfortable"
Pros: "Everithing perfect"
Cons: "The space between the seats"
Pros: "Entertainment on board was good"
Cons: "One member of the crew wasn’t polite, his tone sounded rude/mad"
Pros: "The crew was kind and helpful."
Cons: "The food."
Cons: "Non entertainment system onto 737 ?"
Pros: "The crew was very polite"
Cons: "At the time of checking in i couldnt get my mileage to my account"
Pros: "Great trip!"
Pros: "Great trip!"
Cons: "Everything was good"
Pros: "Free alcoholic beverage."
Cons: "Seats were really uncomfortable and the seats would not recline at all so we were stuck sitting up straight the whole time."
Pros: "The meal was very good."
Cons: "My chair cushion seemed damaged because I could feel the bar underneath."
Pros: "Crew is attentive. Service is good. Food was decent."
Pros: "Boarding ok, flight ontime"
Cons: "Plane did Not have any video screens, nothing to watch, no seat screens no general bigger screens - nothing!! Very poor in this day and age!! And food was not good."
Pros: "The size of the aircraft.period."
Cons: "A crewman took up space when we were loading the plane to discuss something with a customer that could have waited until everyone, including me got a chance to sit down. Then, they almost forgot to ask us for beverages during the meal which was horrible according to several neighbors- I was not hungry."
Pros: "Courteous staff m, on time arrival and departure, good meals"
Cons: "The on-board movie was a kid movie, but there were lots of kids on board, so that didn’t really matter to me"
Pros: "It was a smooth ride"
Cons: "No entertainment on the plane"
Pros: "Nice plane; good entertainment system; on time departure and arrival."
Pros: "The flight, the food, the confort"
Cons: "The crew at the Orlando airport.....no enough help for elders. my Mom was helped to a wheelchair and left her there to push herself.....No help was given. Very dissapointed"
Pros: "Perfect flight, on time, great crew, all good. Couldn’t be better I think."
Pros: "On time departure. On time arrival."
Cons: "You have to go through security in Panama twice. Check in line at Tocumen Airport in Panama took longer than necessary."
Pros: "All Flights on time, good entertainment, aceptable food, variety of drinking, confortable seats. They accept 2 baggage per passenger without extra charge and this is awesome these days, ticket price is very affordable. I Will recommend it, no doubt."
Cons: "Changed gates at Panama without any alert until boarding time. From Panama-Costa Rica."
Pros: "Reminded me of what a pleasure flying was 15 + years ago. Copa had a great inflight movie (personal preference) included with the cost of the flight. Dinner was okay, but they served wine with it which made it better, also included with price of the flight. They did offer headphones for those that wanted/needed then for the inflight movie, once again included with the price of the flight."
Cons: "The flight attendants were not overly nice. Typical flight to Orlando with A LOT of young children, but the one constantly kicking the back of my seat was one of the worst experiences of my flight history (not the airlines fault)."
Pros: "Father had an emergency operation could not fly as scheduled I called Airline and they helped me re-schedule at No cost of course after following some procedures"
Cons: "Check in in panama is always the perfect definition of incompetence"
Pros: "Flight arrived early"
Cons: "The seats were uncomfortable and the AC didn’t work very well. I was hot the whole flight."
Pros: "Great flight attendants!"
Cons: "Often flying to Orlando is a headache because there are always a lot of clueless foreign families and noisy children going to Walt Disney World. This flight was the exception--everything was smooth!"
Pros: "same..flight was great...times worked for me"
Pros: "Timing and service"
Cons: "Wait on reclaiming luggage"
Cons: "Flight was delayed for more than 45 minutes until pilot decided to say that it was for high density traffic in the airport not believable same traffic as every day there was an employee that boarded about half hour after everyone had boarded . No entertainment system only overhead for commercials"
Cons: "Frecuentes retrasos"
Pros: "The pilot has excellent skills"
Cons: "Unavailability of Ginger Ale. Poor food and snack server crew communication skills even if I speak fluent spanish."
Cons: "Food, craft, seats, entertainment, costumer service... everything horrible"
Cons: "It didnt have enough entertainment it needs more options pf movies I didn't like I couldn't seat with my grandchild we were separated"
Cons: "flying from Medellin to Orlando, it will take in a direct fly 4 hours max. It took us 9 hours to get to Orlando. The waiting time in Panama was to long (4 hours, more than what it will take the whole fly if it was direct). When we land i took forever (25 min) to reach the point where we can get off from the airplane. Then it took 1 and half hour to get our suitcases."
Pros: "I was at the belt 6 to pick up my bag and it took copa an hour and a half to send it"
Pros: "Nothing in special"
Cons: "Even though I checked in online, had to go through a very bureaucratic process to check in the bags, reallybad process, lack of design thinking!"
Pros: "Everything from boarding to landing"
Cons: "BAD THINGS: the people in the check in counter! They need more training about: how to treat well amd with respect to people who they do not know anything about!!"
Pros: "no les interesa ningun inconveniente que tenga uno con las personas de seguridad"
Cons: "Easy to book the flight online"
Pros: "Crew members were friendly."
Cons: "Delayed 3 hrs Not explanation The food was not the more appropriate for the time we left."
Cons: "A/C Issues forced us to disembark ruining my connecting bus plans. When we finally got to Orlando my checked bag item that I was forced to check in Panama was broken and the bag ruined with liquid."
Pros: "Great experience!! Departed on time. Everybody was very professional. will only flight Copa from now on."
Cons: "Very rude"
Cons: "Boarding facilities are inadequate for waiting time. Entertainment system did not work, very disappointing. Paid extra for Business Class seat and this was the most important reason. Flight attendant in charge eas Elogia Ruiz."
"Very old airplane! Feels durty!"
Pros: "Amazing crew"
Cons: "45 minutes between getting off the plane and getting your bags is ridiculous"
Pros: "Boarding process was smooth."
Cons: "Didn’t have any options for drinks for purchase. Had one beer for sale and it was room temp"
Pros: "Seats are fairly comfortable. Almost all planes have seats crammed too close together."
Cons: "More choices of TV shows to watch."
Cons: "Flight arrived about 15 minutes late."
Cons: "More diverse snacks/drinks."
Pros: "Good seat. Nice aircraft Helpful check in."
Pros: "The crew was very friendly! The seat was great!"
Cons: "The flight was delayed and caused all sorts of problems and headaches. Had to book a new final destination and didn't even make it to my original final destination."
Pros: "Flight on time Departure & arrival"
Cons: "Two seats in every set of rows"
Pros: "Yes the crew was great and my veggie meal was great as well"
Cons: "The flight was delayed, I guess was not the airline fault"
Pros: "My fellow passengers."
Cons: "Entertainment — too limited, not enough choices, interface/system is outdated. Terrible service — no food service for entire first part of flight. Cancelled meal because of turbulence."
Pros: "I don’t like"
Cons: "Because de flight was late;3 times they change the time for departure Finalmente they departure after 8 hours from arrive to the 1rs fly."
Cons: "I got a middle seat. Any other seat would’ve been better."
Cons: "My luggage was delayed on the previous leg of trip, so I didn't have it on arrival in Cusco. Also, after booking I was unable to modify the reservation to add 1 checked bag, so I had to pay a large fee at the airport."
Pros: "Crew was very helpful and polite. Seats are ok"
Cons: "Didn’t know that Mac users need to download app before the flight. My suitcase handle was ripped, filed a report. See what happens. I guess someone will contact me."
Cons: "This connection was 1 hour and 20 minutes and I was asked to pickup my luggage and do check-in again, when I arrived to the desk they said that I needed to be there 2 hours ago and just after arguing my connection situation they let my pass"
Pros: "Crew was extremely unfriendly"
Cons: "Better service. Train your people. Learn from azul airlines"
Pros: "The LATAM getting our boarding pass, going through the LATAM boarding area, getting on the LATAM plane we were stopped no less than 4 times by this airlines. The women were rude to us. Many people had presents for the holidays that were much bigger than our packs."
Cons: "Everything was great. Maybe more modern movies if anything"
Pros: "Smooth flight good staff"
Cons: "Very cramped seating"
Pros: "The plane itself was awesome!"
Cons: "The customer service I received on the plane however was probably the worst service I've ever had and I fly a lot. From a stewardess giving me grief for requesting coke and crackers to the overall customer experience was very much lacking!"
Pros: "LA844 was cancelled the day before but luckily our day went off without a hitch. LA842 was delayed several hours to create LA1144, which was effectively the cancelled flight from the day before. Airport wasn't as chaotic as I might have expected. No issues at all with this flight."
Cons: "I'm still weary of LATAM after they left us in Lima for 15 hours after 2 cancelled flights. No issues this flight though (at least for us... poor sobs on the cancelled flight the day before were delayed about 15 hours themselves)."
Pros: "Good seats and service"
Cons: "Plane was a Dreamliner"
Pros: "nice peole, crew, great aiplane comfort and food"
Pros: "Everything was ok except the food. read the other side and do something about it."
Cons: "the food was horrible and cold and with a bad taste. the food must be hot. change it. Copa airline is better"
Pros: "Lancing was excellent. Good leg room, good leather sits"
Cons: "I thought service was good."
Cons: "My flight to Lima was delayed therefore I would miss the connecting flight to LAX. I learned of the delay by overhearing a conversation the employee was having with another passenger. No announcement was made, no options were presented to help the passengers with connection find a solution until we started demanding a solution. This ordeal started at 9pm and we did not make it out of the airport till 1:50am to a hotel for a 6am pickup back to the airport to start the process all over again."
Cons: "Never made flight because of Latham delays"
Pros: "The seat"
Cons: "The food. Awful. Awful. Beyond awful."
Pros: "The service"
Pros: "It was not physically uncomfortable."
Cons: "The flight was delayed, moved, and when it finally took off it was re routed back to São Paulo with almost zero communication. We were herded around with attendants who had no idea why our flight was canceled mid air and we had to fend for ourselves for rebooking."
Cons: "Segunda vez en una semana que me mojan , me derramaron cafe el vuelo anterior y hoy jugo de naranja. El espacio es muy pequeño y chocan los brazos cuando ofrecen bebida ; o el de adelante se mueve y bota todo encima ... un desastre, cero comodidad , la silla más dura que nunca y el espacio para las piernas, o sea, yo mido 1.74 y voy justa, que será para el resto de la población.. no por incluir una fila más hagan que todos vayamos incómodos ; y de la tripulación, nada que decir, solo me pasaron servilletas y me desearon suerte .. me gustaría algún tipo de compensación, porque , para más remate, llegamos más tarde de lo estimado."
Pros: "Solid crew, clean planes, safe pilots. Exceptional staff support at LATAM check-in at LAX."
Cons: "I arrived 3 hours early to my flight, which I had been notified that morning of a 2hr delay. Fortunately the woman who checked me in realized there was 1 seat available on the last flight that would get me to Lima in time for my connection flight (departing same time as my flight pre-delay). She personally got me to the front of the line, and ran with me just about to the gate, where I caught a shuttle to the plane. If she hadn't done so, and if I hadn't checked in so early, I would have been forced to stay in Lima 24hrs, despite buying a rightful seat and having reservations in Buenos Aires. It is appalling and unacceptable that y'all continue to overbook flights, causing incredible trouble, inconvenience and potential harm to your customers. For a service that costs so much, the only acceptable delays are weather and mechanically related. if it hadn't been for amazing staff immediately, I would've been furiously waiting in a city I didn't need or want to be in. Customer service will continue to grow your business or impede it negatively-- how y'all act is up to you. I appreciate how well I was taken care of by several kind individuals."
Pros: "Despite being closed out of my flight, LATAM made it relatively inexpensive to change my flight to the next day. But, flying on other airlines out of Santiago, there is really no need to close the flight one hour before flight time. This is a LATAM policy only. I should have been on that flight. My return flight was delayed 3 hours. Go figure."
Cons: "Arrived 50 min before flight, but it was closed and was forced to pay a change fee and arrive 2 days later to Easter Island. There was still plenty of time for me to make that flight, but LATAM's policy of closing flights 1 hr before flight time really screwed me."
Pros: "I don't know that I like anything"
Cons: "The food on this plane is awful. All the pork being served is simply unfair. What about serving turkey sandwiches as an alternative to red meat or pork? The children roam about freely and it's quite uncomfortable. The seats are to close for such a long flight. I really can't get the disgusting dishes out of my mind."
Pros: "-Entertainment in seat TVs was amazing. -Food was delicious -Tons of space and I was in the economy or regular seats. -Love the tinting windows! -Staff as always on LATAM in my recent experience was very good. Very cheerful and very caring and considerate. Must keep saying how good the staff was!"
Cons: "Long boarding time...however I realize this was a very large and full flight."
Pros: "Ok food."
Cons: "I cant even fit my actual problem in his box but point it ill never travel with them ever again. Noone was able to help me when i needed to change my tickets noone knew what they were talking about and everyone you talk to gives you false/different information."
Pros: "Enjoyed the large choice video possibilities."
Cons: "Too long of a layover in Lima. My screen kept popping back to restart during the video I was watching."
Pros: "Crew was very nice, and I really appreciate the legroom on LATAM flights!"
Cons: "The entertainment app would not download, and we were unable to access movies or shows via our iPads and phones so we could not watch anything."
Pros: "This was the last leg of a very long trip. It went great and the whole trip went as planned. Highly recommend LATAm and American."
Pros: "Helpful, friendly service from LATAM employees. On-time flights."
Pros: "Was a very good experience, very professionals Exceeded all my expectations A+++"
Pros: "No podría decir que me gustó nada"
Cons: "Mi primera experiencia en Latam no fue nada buena, mi vuelo latam2005 de lima-cusco el día 3/10/16 se retrasó por 2 horas debido a un supuesto mantenimiento de ultima imprevisto, creo que son cosas que deben detectarse antes para hacer un cambio de avión y no hacer al pasajero perder su tiempo...el 2do vuelo de cusco-lima Latam 2020 día 6-10-16 también se retrasó con 1 hora debido a que viajaban demasiadas personas y necesitaban voluntarios para viajar en el próximo vuelo. La verdad no creo volver a viajar con Latam."
Cons: "Too crowded"
Pros: "The crew was very nice"
Cons: "We had an hour delay and 15 minutes since we land to go out of the pkain"
Pros: "Overall the flight was excellent and the crew were very charismatic and always with a smile."
Pros: "Newer plane"
Cons: "Staff didn’t say much. Was warm on board. And quite late"
Pros: "Movies and shows. Blankets. Prompt staff on plane. Snack options."
Cons: "Ticket counter was stubborn to release our boarding passes despite having already checked in online. Saying we were “too late”. The kiosk would not release our boarding passes either. Yet, we breezed right through security to the gate and we’re first to board the plane having had to actually wait awhile before boarding. The ticket counter person unnecessarily made us wait even longer when we were already running late due to having spent 11 hours in the hospital day prior from E. coli. The boarding process was also sloppy. Three different attendants asked to see our passports. Why did everyone need to verify us? We were asked very silly and seemingly unnecessary questions before boarding further slowing the process. We were asked before boarding if we had checked a bag, not sure what difference that made."
Pros: "Very communicative about things like bathrooms being closed for sanitation, turbulence etc."
Pros: "Connection very easy and flights on time."
Pros: "Plane is nice"
Cons: "9 hour delay"
Pros: "The crew!"
Cons: "Being able to teleport!"
Cons: "Everything was good"
Cons: "Attendants were rude or looked at me like I was inconviniencing them. Not good service at all."
Pros: "somewhat quick for boarding"
Cons: "sitting on tarmac for awhile"
Pros: "Overall, Aeromexico staff in the airport were kind and friendly. Flight crew members were friendly, attentive and presentable. I appreciate the fact that Aeromexico still provides food and refreshments."
Cons: "Flight was delayed by approximately 30 to 40 minutes. However, I appreciate that staff kept us informed and updated on flight status. Since I hadn't reserved a seat, I got seated near the emergency exit. On a positive note, it's more spacious hence more leg room. However, you're not allowed to keep any items with you in case of an emergency during take off and landing. It seems that there was some type of entertainment on the TV screens but noticed they were on for less than 40 minutes and then they went blank for the remainder of the flight . I'm not sure if other passengers were offered headphones but I was not."
Pros: "Nothing about boarding"
Cons: "After being the only person pulled out of line for my carryon and myself to be checked at the boarding gate, I asked a simple question to the lady who profiled me, “what made you profile me for this additional security check out of hundreds of passengers here, I’d like to know”. I was met with such rude behavior which I never encountered with any airline before. Not only was her attitude rude, she couldn’t answer my question and Aeromexico didn’t bother to get someone fluent in English to answer me. Notice I wasn’t refusing the security check; it’s just that they were rude, cold and made me feel like a criminal while checking me. They need to improve their system for security checks at the boarding gate. I don’t understand why I had to be checked further bc they already check every passenger before entering the gates and boarding area. I still don’t know the answer to my question. The lady’s attitude embarrassed me and ruined my experience. Aeromexico should retrain their staff and make them realize it’s bc of us they have a job and they should be serving us with proper customer service and have their attitudes in check. Because I have every right to ask that question and will continue to do so! I forgot the lady’s name..but would be happy if my msg got taken seriously and the lady made aware.."
Pros: "The service on the plane is ok."
Cons: "On the trip Mex to Bogota, the airplane belated to landed, around four hours after. First it was almost landed to Bogota, we were on El Dorado airport and then back to the air and then going to Medellin airport for landed. So they keeped us inside the airplane (I do not how many time, but maybe 1 an half hour inside) and then back to Bogota for landed. So it was awful and worried time."
Cons: "We waiting for 45 minutes on the run way because was not a corridor ready to depart we are number 8 on line. Was not entertainment available the system was down no music, no movies, no nothing"
Pros: "I liked the food, the movies"
Cons: "I didn’t like the small space between chair and between the hallway, I didn’t like that I could not choose my sit on the airplane at the check in"
Pros: "I loved to have a very good meal, a nice tv that worked after all, there was a blanket"
Cons: "I didn’t like the headphones, the line to the bathroom was always very long because there was only 1 bathroom to all the plane"
Pros: "We loved the service, the seats comfort, and the punctuality."
Cons: "There’s always a ‘but’... if your hub is the Benito Juarez... you have to do something! The service at the airport is simply TERRIBLE."
Pros: "We booked premier class and enjoyed the extra comfort. The first leg of the trip went well."
Cons: "The second leg of our trip had a flight cancellation, so we got bumped out of premier class even though we had already paid for it. There was an 8-hour delay in Mexico City and the second leg of our trip was no-frills, so we have to go through Aeromexico's online process to get reimbursed."
Pros: "Flight attendants were nice and helpful. Food was great."
Pros: "Staff was pleasant, the flight wasn't full and they spaced us out nicely. The volume was difficult but at least the movie/entertainment was available this time on the long flight. Always nice to have something to eat, even if it's not awesome :) Flights were basically on-time."
Cons: "This is not a problem with AeroMexico but I found it absolutely RIDICULOUS that our flight crew had to deplane from their in-bound flight - and Go Through Customs & Immigration - only to turn around and get back on the plane for the return trip. INSANE and Embarrassing as this does not happen in other countries - not even Canada."
Pros: "Good entertainment - polite crew that was willing to help once on board the plane."
Cons: "Boarding - Crew member came around to check passports but neglected to also check for immigration papers - caused one friend to miss his flight and myself nearly to miss my flight though we arrived two hours early. Checked my baggage when it didn't need to be checked / met appropriate baggage standards. Being loaded onto trams was a bit of an inconvenience - but not the worst thing ever. No vegetarian option for food - wasn't able to eat. It was indicated we'd be served dinner on board but not that there was only one meat option (I'm allergic to mammmal meat - beef and pork in particular). Most other flights give the option of meat or vegetarian dishes."
Pros: "huatulco airport is small and easy to navigate. only needed to arrive 50 mins before departure even with luggage. the flight was comfortable and less than an hour with a complimentary drink (soft drinks, coffee/tea, alcohol)."
Cons: "Very, very displeased with the care I received from this airline and their lack of communication about the boarding process. Both the gate staff for my flight, the gate staff for other flights, and the staff behind the check-in counters were unhelpful, uncompassionate and seemed to have no sense of "customer care." I ended up missing my flight because of their disorganization, their lack of communication and professionalism, and then, was not helped in the least. I echo another reviewer when I say, "worst experience flying ever.""
Pros: "They had good movies in the plane"
Cons: "There were two runways in Mexico City and one was under maintenance so it took a long time from the moment we landed to the time we were able to get out of the plane. Then, they took our check-in luggage from the plane and it went through an inspection (bag by bag), so this caused another hour delay. After that they gave us our check-in luggage for us to take it to another location (to another floor) within the airport to be checked-in again. They wanted to charge us $20.00 additional per check-in bag even though they were half of the weight limit. After we complained, they dropped this charge. Due to all the delays we lost our connection and we had to book another flight. Not a good experience. We will never make a stop in Mexico in the future."
Pros: "The crew was very nice"
Cons: "A four hour flight they gave us a tiny bag of peanuts Very poor entertainment Tight seats"
Pros: "good service!"
Cons: "both flights were delayed."
Cons: "There was no air conditioning the whole flight. It was warm, this have never happened before."
Cons: "Every time I would fly out in Aeromexico we never payed for luggage I don’t know why they changed their policy to charge for every bag."
Pros: "Service and complimentary at-seat entertainment."
Cons: "There is a $25 checked bag fee for the first bag."
Pros: "When you connect out of Mexico City, the food is always fresher and more protein-rich. Yum!"
Cons: "The screens in the seat backs are a little dated and low-resolution."
Pros: "The food was good"
Cons: "The fact that when the Mexico City security detained my bag Aeromexico told me the bag was never loaded on the plane in YYZ. They gave me an email address and said good luck. My bag was then shipped to Bogota I went to the airport and asked fir it back only to be told it was sent back to YYZ. I was supposed to be given $100 -never happens. Now I'm home and I have no idea where my bag is."
Pros: "Having a full row to myself"
Cons: "No entertainment system. Not even a port to charge out personal devices so we can entertain ourselves."
Pros: "Flight attendants are nice from the moment we walk in the airplane."
Cons: "The food needs to be changed. They have been serving the same menu for years. The breakfast menu is too heavy for the morning."
Pros: "Crew was very friendly"
Cons: "Boarding took too long. People put personal items in the compartments so that made no room for everyyto put their carry on in the plaine."
Pros: "Food and alcoholic beverages are included flight attendants were very nice and polite the screens were awesome with a good selection of movies and series."
Cons: "choosing sits is extra Overall the flight was smooth but it was delayed because boarding started late, which is ridiculous."
Pros: "Cancelled my fight 2 times"
Cons: "Don't respect my time"
Cons: "had to pick up bags, clear immigration and customs, go to a different terminal (with 4 pieces of luggage, 4 back packs, and two kids) check in again, drop bags, clear immigration again and board the plane. Will avoid this connection at all costs next time"
Pros: "Everyone who worked on this trip was very friendly and helpful. They all handled the high pressure and busy nature of the job with excellent professionalism."
Pros: "punctuality, crew, both at the airport and on the plane"
Cons: "Nothing, it was really good."
Cons: "i like everything service entreteinment very good i really enjoyed the movies employes helpfull i whish they have hot meals like before other than that i was very pleased thank you"
Pros: "Overall the flights went smoothly"
Cons: "Check in process was very slow and totally disorganized. It happened both leaving and returning. Took one hour to checkin in Orlando and about the same when leaving Mexico City. Could do with some major improvements here....."
Cons: "AEROMEXICO doesn't allow any checked baggage you have to pay for every single piece of luggage that you check so I guess this is not good at all!!! On top of this I called like 5 times to Aeromexico....Reservations...custumser service...reservations again...custumer service again... bottom line each one of them gave me different information?????!!!! so I just had to guess which one was the correct answer from the same company AEROMEXICO!!!!"
Pros: "I like the non stop flight."
Cons: "I honestly don't see the point in having so many terminals to check in. I had my reservation code I was even able to pay for my bag and wouldn't print out the boarding pass so I had to go to the assistance counter. There was one one person helping out with this issue and took me close to 30 mins to be able to get a boarding pass"
Cons: "Wasn't allowed to bring oversized wooden bowl from Mexico City to LAX as carry-on and was forced to wrap it and check it in (extra $20), but was permitted to take it as carry-on on AeroMexico flight from Guatemala City to Mexico City. So there was definitely bad communication and inconsistency. Otherwise, OK flight."
Pros: "Clean and professional"
Pros: "A bit better. thank gd the supervisor on 2st flight called the return flight office to arrange my meal. Which my return flight jnitally said they couldnt do... The aeromexici people were still crappy (for someone who never ever complains, still found myself crying and asking for the simplest things...)"
Pros: "The only positive factor about this specific flight was the staff who is very diligent and attentive to everyone."
Cons: "Once we got on the plane, the pilot mentions there is a delay due to the AC not functioning but they are fixing it. We took off and the AC apparently was never fixed because it was out for the whole flight. On top of that there was basically no entertainment on flight. Those two things are basic when flying."
Cons: "Luggage took a really long time to come out."
"The flight price was really low. The seats were not that comfortable."
"The prices on snacks n beverages can be better"
"Left on time and arrived early! Deplaned quickly and all around efficiency"
"My family of three were all sitting on separate seats. My husband and I were sitting in the middle seats between 2 large people that should had purchase 2 tickets instead of one to accommodate themselves. Spirit doesn’t care about accommodating family members! They only care about MONEY!!"
Pros: "The lady who checked us in and got out reservation straightened out was wonderful."
Cons: "3+ hour delay. Knees were very cramped while seated on the plane. Crew acted a bit strange/ disorganized."
Pros: "Crew was great"
Cons: "Baggage, entertainment, food"
Pros: "The crew was great and i got to my destination safely"
Cons: "Well my step brother Tony was charged $100 for carry on as he boarded. He wasn't charged going to Colombia for the same exact bags but coming back they charged as he boarded. I had a carry on, nobody stopped me and tried to charge me for it. I think he was profiled or randomly selected for a shake down of extra charges and I think its wrong and i might just quit using spirit if they don't return his money."
Cons: "There was no gate available after we landed, and had to wait a long time on the taxiway. Secure a gate for incoming arrivals before they land."
Pros: "Seats were close the front"
Cons: "Due to that fact that Covid-19 is present and we have to wear masks and stay six feet apart... I feel that he flights should not have been full... how can u stay six feet from someone who u don’t know is covid free when u are sitting on top of each other... Orlando airport is the worst airport I’ve ever been to.. they only had a limited amount of restaurants to feed a overcrowded airport... spirit airlines is the worst airline of all and I will never fly with them again... they changed my direct flight from Baltimore to new Orleans to Baltimore to Orlando then to New Orleans with no warning.. that was was very unprofessional... I definitely do not recommend to fly spirit ever again... I will still use kayak in the future for travel"
Cons: "Everything seemed to go well until my daughter had to go to the bathroom, we were sitting in the front area but they blocked it cause the pilot was in the bathroom. Which was fine, but a few minutes past and still nothing the she said you can go to the back so i got up and she yelled maam “ you need to sit down” and then she proceeded to speak in Spanish as i didnt understand english. So I explained firmly that I u derstood her but she just told us to go the back and then to sit so which one is it."
Cons: "Took every precaution. Very courteous. Smooth flight even arrived a bit early. Over all Excellent trip."
Cons: "Too crowded for social distance. Other airlines are leaving a chair empty in between."
Cons: "Chairs so uncomfortable"
Pros: "We made it safely"
Cons: "Awful experience. Early in the day I received several updates about my flight being delayed. No details on why, but much appreciated. Upon arriving to the airport the flight was still showing 59 mins delayed. Oddly, with all of the early communxaruin, it suddenly ceased! No communication for at least 2 hrs before the flight. Even as the 'would be' boarding window, the line formed with people asking questions... yet there were no answers or updates to the proposed time of departure. Even when the 59 min late departure came and went, there was NO communication. Folks were in an uproar! Finally, with no announcement, the gate attendant just started checking boarding passes and letting people go through the gate. Huh? I have zone 1, yet he said, we're just boarding everybody.... and, on the 3+ hr flight, only 1 bathroom worked. AWFUL EXPERIENCE!!!"
Pros: "Bad experience I was sitting in the last row and half way through the flight one of the toilets got clogged and started to overflow and smell up the area. There was a puddle of water running down towards the isle and the crew member was telling her colleagues to leave it alone and let it run so she can see how bad it gets for when we land. Extremely unsanitary and unexceptable to travel with that smell and conditions. Plus to top it all off towards the end the overhead bin got jammed and I had to wait for someone to pop in open, again its unfortunate I had to go through this. Never again, I would not recommend spirit sorry."
Pros: "Crew was nice. However the spirit airline attendant at the desk told me to gate check my bag. I stood there waiting for someone to grab my bag for sometime. So I asked the stewardess and she told me just to bring the bag in and put my carry on in the over head compartment."
Cons: "However the desk attendant came on the aircraft took my bag out of the overhead compartment. And then left it outside or the plane. I waited at the airport for until 1:30am before I got a confirmation that the back was in fact at Newark still. I had a nursing convention to go to and I had no clothing. So I had to Uber to Walmart than Uber back to my hotel. So I didn’t get any sleep. I didn’t check into my hotel til 4am due to a negligent spirit employee. I paid for the checked bag and there was plenty of space in the over head compartment. She caused me unnecessary stress and an embarrassing morning with my administrators due to my lack of sleep."
Pros: "Crew were polite, but one did not take her time to look at every passenger when picking up the last trash. She walked by us very quickly without looking at all. When I asked if I could give her our trash when she was on her way back to her seat, she said, “we’re all done now, sorry” and she kept walking. The pilots did a wonderful job during take off, during our flight and landing! We’re all blessed for such a safe flight."
Cons: "Zone 4 appears to be the largest zone to board the plane and did in fact take the longest. I think the zones could be broken up better and should be so that apart from the benefit of boarding early, the rest of the paying passengers don’t have to wait for long periods of time to board, our satisfaction should matter too. Also, my 5 year old was super sad and disappointed that the flight did not serve snacks (even though we ate while waiting at the gate for our flight to arrive). He looks forward to the snacks that many airlines serve aboard. Just thought I’d mention that."
Pros: "Certain staff were friendly and helpful"
Cons: "This was my first flight with Dpirit Airlines and I was greatly dissatisfied. Here's why: 1. Not easy to pay for baggage online; complicated and time consuming. 2. Not clear when I purchased ticket that I would need to pay for carry on as well as checked, this felt sneaky and dishonest. Be open about charges. 3. Was not given a a boarding pass for second portion of my flight. 4. Seats don't lean back so was not able to rest very well. 5. Bright floresecent lights inside plane unpleasant and also made it difficult to rest. 6. Certain staff were short and unfriendly."
Pros: "On my way to Bradley(Hartford) the flight wasn’t full, there were empty seats!! I sat in the first row behind the cockpit, the seats were extremely comfortable, wide, and a lot of legroom. My return trip to Orlando I sat behind the spacious seats in a row of three, in the middle seat, a little cramped. There was an empty row behind us, an elderly lady took the window seat, I asked if I could take the aisle seat, the stewardess said no because of a weight balance, another woman was allowed to take the seat!! I still like the airline, and would fly it again."
Pros: "Seats were nice and stewardist."
Cons: "Was running late because roads were almost to point of non drivable. Zero visibility. The spirit machine would not print my boarding pass. It said see an attendant for assistance. I checked in day before flight. The man at first would not help me print my pass. I couldn't pull my pass up on smart phone but I had the receipt and confirmation. Finally he helped and printed my boarding pass. People shouldn't be treated like this. I pay my taxes and I don't have to choose spirit. I can fly through another airliner. The fact that he was giving me a hard time on Christmas was even worse. If I acted that way at my job I'd be fired. Thank you for sending me your survey and have a great day and a happy new year."
Pros: "Didn't die."
Cons: "A passenger vomited prior to take off. She went to the restroom then was taken back to her seat, where she got sick again. The Purser/Senior Atttendant did not handle well in my opinion, by allowing the clearly ill elderly woman who was disoriented and confused back to her seat and in her "freaking out" reaction (her words). After the woman vomited the second time, they had her sit in a different seat up front, spreading the possible pathogens and uncleanliness to more rows. The woman vomited a 3rd time in this new seat. The woman was FINALLY removed from the plane and her former dear mates were moved to the row up front where the woman was sick for the 3rd time. (The crew who came on to clean the "biohazard" used a dirty mop and did not appear to use any bleach solution. The Senior flight attendant said they were going to seal off the bathroom (good idea) bc the elderly woman, according to the Spirit attendants, made a big mess and it was a "biohazard". Cut to later in the flight after a 2 hour delay and then the sick woman- where Spirit attendants allowed many passengers to use this restroom -bar potentially exposing them to pathogens. The Purser was self-confessed overly dramatic about the entire situation. I can't imagine how she would have behaved in an escalated emergency situation."
Pros: "Flight crew was amazing! Quick, courteous, responsive."
Cons: "TSA precheck. My reservation indicated it was entered, but it didn't print on the ticket. When I brought this to the attention of Spirit CSRs, The answer was "Yeah, sometimes it does that." Unacceptable. TSA precheck is a convenience for passengers and, more importantly, an added level of security for TSA personnel. Prechecked passengers have already been background screened. These passengers are known safe entities in an uncertain security environment. Each person prechecked is one less security threat TSA needs to assess, meaning TSA can focus more effort on potential threats. Denying a precheck customer precheck status makes everyone's life more difficult. Fix your system, then train employees on how to appropriately deal with these issues."
Pros: "the buzz ball on the flight was the only good thing about the whole experience"
Cons: "completely destroyed all of my luggage by somehow breaking the hot sauce in my bag that was so carefully packaged that a 400 pound man must have been jumping up and down on top of for them to break it the way that they did. also i had to correct a tag on my bag that they put on that would of sent it to a completely different town. not that any of my clothes are salvageable now anyways. but the complete lack of remorse and or apology for such an obvious mistake is appalling. the whole airline should be ashamed of the employees i encountered on this trip."
Cons: "Although weather conditions were not Spirit's doing, on the return flight we had to wait in the tarmac for 3 hours to unload and 2 hours to retrieve baggage, we had a very rude crew member that eventually had a passenger return his rudeness with the same. After 2 hours of waiting was when Spirit decided to offer us 3 oz of water and a tiny package of cookie. Thank God for no medical emergency, but they didn't come out and offer actual bottles of water and/or a real snack. Terrible consideration toward the passengers."
Cons: "Flight was 2 1/2 hours late. Big front seats only barely bigger than regular seats. Flight attendants were more like salesmen - pushing the spirit credit card. Flight attendant very brisk as I initially sat down. I wanted to get something from my bag before stowing it in the Compartment above me. She literally took it out of my hands and said I couldn't have the bag out. The plane was still boarding, I was standing in front of my seat, not in the aisle, so passengers could continue to pass by. Very rude."
Cons: "Spirit airlines is the worst airlines by showing cheap ticket prices, but then charges you for getting a seat and carry-on bags. Their customer service is just as bad. Had a medical emergency and a family member had to be taken to the emergency room on the departure day and although the ticket was unrefundable they gave me a stinken $60 credit that has to be booked in the next month. Unlike the other airlines I was flying back on that gave me a FULL credit of the unrefundable ticket price to be used within the next year! Kudos to American Airlines!!"
Cons: "Check-in at reservations section was terrible...there were 2 lines of passengers checking in and 1 line had 3 agents checking passengers in and the other line had 1 agent checking passengers in. We were second in line...in the wrong line with only 1 agent checking passengers in...we waited 20 minutes to get helped, because the party in front of us (with 2 in line) actually had a ticket for 6 passengers (4 of whom showed up several minutes later), who had to decide/pay for luggage options ,etc.. If you have 2 lines & 4 agents, 2 agents should be serving each line...enough for me never to fly Spirit again!"
Pros: "We got to the destination safely."
Cons: "Reason's why I rated each category poor: Overall - see below categories Boarding - We were told that our bags did not count as personal items, and we had to either pay $130 to carry on two bags or throw them away. Basically, "Have a nice trip, let me start by robbing you." Crew - During the flight, I used the on-flight lavatory. As is normal in most flights, there's no space between the last row of passengers and the mini-room at the back of the plane. To keep from putting my rear in another passenger's face, I stepped into the mini-room until the stewardess commanded that I wait behind the "silver line." Sorry other passenger. At the least be courteous about your command with me and/or the passenger who had to sit in the rear (pun intended). Comfort - No seat back storage, and the flight was as cold as is bearable for the average person. Food & Entertainment - None available. Upon asking for water, we were instead offered ice."
Cons: "I don't like when you just arrived at the airport and everybody is standing up in the plane it should be in for sized to stay seated and exit the plane just as you enter the plane first row second row third throw I think the stewardesses should announce this and make it clear and not do one big jungle everybody trying to get off the plane at the same time also was taking your carry-on off the overhead it should be emphasized that where you see that this is your place above and not people from the front sticking their extra luggage over your seat"
Pros: "Staff and crew were polite, friendly and competent in spite of a significant overbooking situation to solve (unless this is typical Spirit and they're just used to it)"
Cons: "We chose not to "purchase" seats so as to keep the flight price low. What I did not realize in that is how close we came to almost not having a seat. About an hour before the flight came the inevitable "we are overbooked and will compensate for anyone who wants to take a different flight". Shortly afterward came the announcement that the plane they were expecting was significantly smaller than anticipated and the last 30 people to check in who did not purchase a seat would be bumped - too bad so sad. Fortunately for us we had checked in right at the 24 hour mark and were not part of that group of 30. Bag fees are quite high and size limitations are much more stringent - we needed to use different suitcases so as to not exceed their maximums."
Cons: "A passenger who had a Trump pin on told the agent he didn't want to sit by any Women's March participants. He was told to board last to select the empty seat he wanted. I made a comment to him that I found his attitude divisive. Upon boarding, he asked for the head flight attendant and reported that he was being harassed. She came to my seat and threatened to make me get off--the person next to me spoke up and said that he had made ugly remarks to her when she asked him to please stop speaking so loudly on his cell phone out in the gate area and threatened to have her arrested. I felt that the crew allowed him to discriminate--would this have happened if we had been people of color he didn't want to sit by? Had he been assigned the seat next to me, I wouldn't have said anything to him--that's not the American way at least for me."
Pros: "Used Kayak to find cheap flights that fit our time frame. Spirit airlines proved to be a quick and reliable airline getting us to Chicago 15 mins early. When departing Chicago email notifications kept us up to date on possible delays of flight caused by weather conditions. I called Spirit customer service representative and changed my flight to avoid the worst of the weather. They were able to make the changes and honor the seating arrangements I had made for my family of five. Great experience!!"
Cons: "Customer service was terrible before both of my flights. Both times I was not assigned a seat and had to go to the counter to get it. When I got to the counter no one had boarded the plane. By the time everyone had borded the plane I was still in the line. I had already told the representative that I needed a seat. I was getting anxious because I did nnot want to lose my flight and attempted to talk to both reps to see what was going on. One told me I had to wait for the other rep, without even looking at my face. The other ignored me many times until he heard me complain to another customer."
Cons: "When we checked online to see if the flight was on time, it stated that it was delayed over 2 hours. We still had our daughter to the airport within 15 minutes of the originally scheduled flight. When she got to the terminal she was told that the flight left early, there were no more flights, and she was charged $99 to rebook for the next morning. The attendant was also rude to her, once she was able to get her off her (personal) phone. I believe they should have actually apologized for the inconvenience instead of charging her. This airline is the WORST."
Pros: "The basics were what I expected: The crew was fine, the service was speedy, and I only felt a few things to be noticeably lacking."
Cons: "I had only chosen spirit because it was around 50 dollars cheaper than the alternative, and spent nearly two hours getting to BWI. When I arrived at the security gate with my phone boarding pass, they made me go back to print my boarding pass. Phone boarding passes were never an issue with my typical airline, and I was told they only accept them from some airlines. Once I got onto the plane, I realized that there was also no in-flight entertainment. Fortunately, I had packed some books. It was also only after purchasing my flight that I realized my carry-on cost me as much as the discount I had gone so far to get. Since I so rarely travel without a carry-on, I doubt I'll be able to use Spirit in the future. Unfortunately not knowing or being prepared for Spirit's system meant I cut more corners than I was prepared to."
Pros: "Nothing at all."
Cons: "I usually fly with JetBlue but decided to try to save a few bucks on this last minute trip. What a mistake!! Their luggage fees are extremely high. Everyone at the terminal were complaining about their fees. For what I paid to check in my bags, I could of gotten a flight to the airport that I originally wanted to fly into and still save money. It is so sad when even the Spirit Airline employees say that " That's how they get you...with the baggage fees." They give you a great deal on the flight but snatch your money with their baggage fees. NEVER AGAIN!!"
Pros: "Good people working, all seemed nice. Even if some of the experience is less than spectacle, you know what to expect on spirit."
Cons: "Boarding: can't check in online early, if you are going to assign seats then why use zones, either board from the back of the plane by row or go by zones, but it's silly to have a seat number and still deal with zones. Can't pick a seat without paying, that's just silly. Block off the seats that need to have an upcharge and then let people pick seats if they want, it just keeps people happier and costs you nothing. Other: you should not ask about food or entertainment since the food on the plane costs money and most people don't purchase it, especially on short trips like this one. And there is no entertainment available, so asking me to rate it is pointless (plus if there was entertainment, I'm sure that would just be another purchase item). Seats: are mediocre at best"
Cons: "All in all, we were delayed about 45 minutes, but it's how it happened that was so frustrating: There was an inexplicable pause in boarding, which was obviously a delay that was never communicated on the airport terminal displays. Then after we boarded, we were informed that the bathrooms weren't working and anyone who needed to go would need to get off and then we could leave when they were back - another delay. Then we were told the bathrooms would work we took off, so some people went back to their seats. Then the story changed and the bathrooms were not going to work and be locked for the whole flight, so a bunch of people had to get back up to deboard the plane. Keep in mind, this was a late evening flight to Orlando, so plenty of tired kids with small bladders aboard."
Pros: "The price is right for the base fare, but Spirit gets you with all the extra fees. Baggage cost is very high, and higher at the airport if you don't 'pre-purchase' bags to check online. The weight allowance for checked bags is only 40 pounds with massive fees for heavier bags, and they charge for carry on, too. Checking just one 30 pound bag doubled my total cost of flying, and it would have been more if I hadn't pre-purchased. They even charge for water on the plane, which I find really bad. Maybe it's just me, coming from Australia where you're legally required to provide free water, but this rubs me up the wrong way. They also charge if you need agent assistance to check in at the airport. The staff were all very polite and friendly, and the overall experience was fine, but the extra fees do NOT make it worth it. It makes the guests feel unwelcome and each extra step and extra charge makes the whole experience more stressful and complicated. You could pay a slightly higher base fare with United, for example, but probably save money with more generous baggage/check-in procedures, and have a worry-free experience, too. The staff were great; it's the company policies I have a problem with."
Cons: "Ridiculous fees and charges for every aspect of the flight. Not a fan. Probably won't fly with Spirit again."
Pros: "The seats were comfortable"
Cons: "My sister and I and another passenger (not with us) came to the gate at 10:00am and our flight was at 10:15am. When we walked up there was a woman and a stroller just going through the gate doors but when we got to them the attendant said that we were too late and missed the plane. She said we needed to be there 10-15 minutes before departure time. The other woman showed her a phone with the time on it and said it's only 10:00am now and there was no page with names or last calls. And a woman just went through. The woman told us it didn't matter, they couldn't take us and sent us back downstairs to get a new ticket. My sister and I were at the coffee shop about 100 yards from the gate and if we would have heard our names being called or a last call for the plane, we wouldn't have gotten coffee! We had to go back downstairs to get another ticket, the plane they put us on was boarding right then and they told us they would have someone walk us through TSA but after we finished with the tickets they told us to go up and someone would meet us there...no one did. Thankfully the TSA guy remembered us and let us through the front of the line. When we got to our gate the woman there reminded people that if they were going to the bathroom or getting anything to make sure they were back 10-15 minutes before the plane was scheduled to depart. That flight was delayed 20 minutes anyways. I will never, ever, use Spirit again."
Cons: "Our flight was delayed 3 hours for mechanical issues. The staff at the gate was the unprofessional...rude, sarcastic and just plain miserable. I even witnessed a shouting match between the gate crew and a customer who walked up to ask what the new time for take off was...She answered his question by stating, "the same time I said 5 minutes ago." The male passenger didn't hear the announcement (because she talked so fast). He kept asking and she kept repeating her snarky response about "the time time I just told you" until it became heated. Absolutely ridiculous. Not much improved when we made it on the aircraft. It felt like it was a shell of what a "finished" aircraft should look like. All in all a pitiful experience. I hate that I already purchased my return flight with Spirit. Saving $50 was NOT WORTH IT!!!!!"
Cons: "They would not let us on the plane despite being there 25 min before the flight left. They said we had to check-in online, which we tried twice to do, but it wouldn't let me because a balance for our baggage and seats did not go through. Interestingly, when I entered the credit card info it never once told me the credit card was invalid or that any issue had occurred. When I called the number it gave when it wouldn't let me check in I got an automated system that had no option for "speak to a representative" or "check-in." The ticketing counter told me they literally can't print a ticket after 45 min until flight and Latrobe's single gate TSA checkpoint "closed" at 6:30 for this 7 flight. Meanwhile, I watched "security" walk behind the counter when we got there. Spirit refused to refun is the money for the flight. We will never fly Spirit or out of Latrobe PA EVER AGAIN."
Pros: "The flight attendants were very friendly and the pilot did a great job. There were bad storms in Orlando but you wouldn't know it with the flight. All Spirit flights I have taken have had good pilots and friendly flight attendants."
Cons: "When I arrived at Chicago-O'Hare to check in, there was a line around the block for only Spirit Airlines. They had 2 people working at the kiosks and both were slower than molasses. There were several employees that walked up to the kiosks but none of them assisted customers. They had no urgency at all. On top of that, the lady that I interacted with was very rude. She talked to me like I was a complete moron and apologized that another Spirit team in Orlando "didn't do their job properly but O'Hare employees follow the rules". Overall, not impressed at all and I will avoid booking with Spirit on future flights."
Cons: "Them charging $100 at the gate for a carry on. My carry-on was a normal size bag which I have taken on MANY flights with different airline and have NEVER had any issue. When I checked in they did not say anything. At the security the attendant marked something on my boarding pass but did NOT advise me that my bag was big by their standard. When boarding the plane they saw my boarding pass and asked for $100. It was then they informed me that when I checked in they should have charged me $55 which is their rate. But at the gate it is $100. Since I was at the gate I had no choice but to pay the $100. $55 for carry-on bag that all other airline has not issue with is ridiculous. Having to pay $100 for a CARRY on bag is absurd. This was my first and last time with Spirit airlines. Nor will I ever recommend Spirit airline to anyone."
Pros: "liked the cost. flight was good plane was clean but could have been a bit cleaner (windows) seats we good (could have been a little softer) I noticed that some of the flight crew were not as focused on their attention to the passengers. I did notice that the stewardess in our area (who sat right in front of me (exit seat )) was on her cell phone texting or playing a game or what ever young people do on their phones. as a travelling public person, my comfort level or expectation is that all the time I am on board, that the crew is on duty and focused on their duties, which should include, not being distracted by using personal electronic devises at anytime. Secondly, the uniforms that the attendants wore seemed to be a little less cared for or clean as other airlines. Lastly, (this may be picky,) but it seemed that the hair of a few of the attendants seemed unkempt at a level in keeping with the beautiful airplane we were in. There was a steward that came on the plane who looked light his shirt was too big (collar was too big for his neck) as was the size of his coat. As a business owner myself, I appreciate the small things, as these can be the things that overshadows all of the other things we do to provide a good product, service or experience for our customers. Personal inner Professionalism is a mindset that transcends and fuels ongoing service, at levels which a rule book alone cannot attain. (employees who are proud of where they work, who they work with and for, end up delivering on our promises as owners.) I like your web site and appreciate the "fun" you have built into it. I understand the message it sends, but as we know, most people expect the lower fares from Spirit, but don't get the steps you must take to be able to provide those fairs and still cover ALL THE BILLS. Continued success in the future. Jim Holland"
Pros: "I booked my 80 year old parents their flights through Kayak. It ended up being through priceline."
Cons: "My parents arrived at the airport and spirit said they didn't have authorization. that the confirmation wasn't accurate. I paid, and they had a confirmation number. but the amount of time it took to sort it out - made them miss their flight. they then had to drive 2 hours home. then get up at 2am the next day to take a different flight. arriving 1 day late and cutting their vacation short. because they didn't pick up their rental car the day they were supposed to they got an additional charge for that as well. HORRIBLE experience. I would like to know who I can talk to for customer compensation."
Pros: "The fight was good."
Cons: "When we called about taking a small bag which was very small, I was told that my purse Had to go into my small carry on. Or I had to pay. When I called the airlines at first the cost was 40.00 and later on in the evening it was $90.00 . Plus it was someone we couldn't understand. We ask ti be transferded to some one in America., but was told lines were busy. So I just took my wallet . I was only gone over the week end . I was very disappointed in all the charges.i would think a small purse would be ok."
Pros: "If you're interested in a quick flight- UNDER $300 almost ANYWHERE**, THIS is the airlines to fly.. It's simple, fast, and got to my destination with little to no hiccups*"
Cons: "Wow, the comments below are all similar.. Look, Prices should be announced as: (ex) Atl to Orlando $160+baggage.. <--- I've heard SO MANY complaints from passengers about baggage fees.. Look, If it's one of the only ways to get extra income, then a simple carryon fee for $25 should be attached accross the board* Even IF someone didn't have a carry on, the $25 should still be within the ticket- THAT WAY, you won't have disgruntled customers having to cough up an extra $50-100+ at the check-in.. AFTER they probably spent too much on their travel.. (Not saying only poor people take Spirit, but there IS a reason people fly with them.. Because it's supposed to be economical*"
Pros: "The flight I ended up taking was quick and actually left on time"
Cons: "I had a 6 am flight. At 5 am we were told that it would be delayed until 10:30. At 8 we were told it would be delayed until 11:30. At 11:20 they announce that our plane landed and just needed to unload and get cleaned and we could start boarding shortly. Two minutes claret we were told the flight was cancelled. They told us everyone would fit on the 3:49 flight that would arrive in Orlando at 4:10. By that time I was tired of waiting and just wanted to get to Orlando so I asked to get on the flight to Tampa that was leaving at 12:15. The airline wouldn't get me a flight that was with delta that would have leaf at 6:55. They only offered a seat on one of their later flights, a refund, or a $7 meal voucher. That meal voucher wasn't even enough to cover the cost of a bagel and coffee. Also when I purchased the ticket it didn't say anything about paying for a carry-on bag. When I got to the airport I found out I had to pay $55 to take my carry-on. This was my worst flight experience."
Airlines flying from Armenia to Orlando have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Armenia to Orlando
Masks required on board, masks provided on flights from Armenia to Orlando
Social distancing seating
Middle seats unavailable to book on flights from Armenia to Orlando
Testing for antibodies, testing for symptoms for flights from Armenia to Orlando
Waiving of change fees. Search flexible flights from Armenia to Orlando