Daily cleaning, installation of cabin HEPA filters
|April||Best time to beat the crowds with an average 3% drop in price.|
|November||Most popular time to fly with an average 12% increase in price.|
Average price of a round-trip
|$185||(avg. price over the last 2 weeks)|
Good deal for a round-trip
United Airlines, American Airlines and JetBlue have all waived their change and cancellation fees on flights from Orlando to District of Columbia. Confirm policies on booking site.
JetBlue and Southwest do not allow booking a middle seat on flights from Orlando to District of Columbia.
|Flights to Washington||2h 15m|
The cheapest ticket to District of Columbia from Orlando found in the last 72 hours was $101 one-way, and $49 return. The most popular route is from Orlando to Washington and the cheapest return airline ticket found on this route in the last 72 hours was $17.
American Airlines flies most frequently to Washington from Orlando. In general, JetBlue, Southwest and Avianca fly the most to District of Columbia.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, European Schengen Area, UK, Ireland and Brazil in the past 14 days. Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Pros: "Very well organized, smooth boarding, early arroval"
Cons: "Awesome and early !"
Pros: "Crew was accommodating and friendly-as I would expect."
Cons: "Service above and beyond the expected."
Pros: "Flight on time, smooth birding/disembarkment"
Cons: "I boarded the flight with a carry-on and one personal item. As usual I personally place the carry-on in an overhead bin. After the flight landed and I went to retrieve my carry-on, it was gone! The flight was full, so I checked with the flight attendants if my bag somehow got gate-checked or it was moved. They didn't know and they said maybe it went into the checked bags. So I wait at the baggage claim and out comes my carry on bag without any tags. Strange! My carry on didn't have anything valuable, but a bit of communication or some form of record would have made this odd incident a little less nerve-wracking. 1. Please communicate with the passenger if their bags get transferred to the checked bags 2. Please communicate with the crew which bags get moved from the cabin to the checked luggage 3. Please label the bags if they get moved around--there was no gate-checked tags or any stickers to communicate with the checked luggage folks."
Cons: "Second leg of a round trip, and BOTH legs were significantly delayed - the first for almost four hours, the second for almost an hour - and both due entirely to scheduling errirs by the airline."
Pros: "Efficient birding and exiting process. Crew members attentive and quick"
Cons: "Plane was delayed 30 min but the team was clearly doing their best to get us going"
Cons: "Too late"
Pros: "The flight was very nice."
Cons: "The 3.5hr delay. Beginning to wonder if delays are a bug or a feature."
Pros: "Was a great flight until after landing at DCA, no gates were available."
Cons: "It was great. I slept and did not partake in any hospitality."
Pros: "The pilot made up time after taking off late, the coffe and popcorn was good"
Cons: "The cabin crew seemed to do nothing but try and sell you stuff from blankets, credit cards, lunch boxes they spent a lot of the flight just trying to get you to buy stuff. When we landed we landed so fast the pilot had to brake very hard that life jackets came out of the pockets under the seats."
Pros: "Flight was pretty seamless, lots of room."
Cons: "Nothing bad to say"
Pros: "Loved the live TV and spacious room between seats."
Cons: "I didn’t like the weather delay but that’s not JetBlue’s fault."
Pros: "Short flight. Free movie was good."
Cons: "Flight attendant Christina (New York crew) did not like that I changed my mind about voluntarily checking my suitcase as there was plenty of room in the overhead compartment when I boarded. She said that the only reason I found room was because, by volunteering to check my bag, I was allowed early boarding. I corrected her by telling her that, no, I boarded early because I paid US$45 for an Extra Space seat. She made a face gesture and rolled her eyes. Very childish and unprofessional. She also seemed to have trouble reading the instructions clearly."
Cons: "The plane was miserably cold, with tempuratures dipping well into the 50s on the aircraft. I was shivering and sneezing the entire time, guests in the row in front of my had their leather jackets over their faces. Air was pummeling me in the window seat. It was the most miserable 2 hours on a plane I have ever experienced, and I have been on thousands. I would highly reconsider the tempuratures on the plane seeing as that this could severely sicken children and elderly. I have never experienced this before."
Cons: "Delay flight"
Pros: "I had 2 hours of napping which was very much needed."
Pros: "The boarding process was fast and easy. Finding the seats was easy. The inflight snacks were acceptable."
Cons: "The flight announcer at the beginning of the flight was super unprofessional. They kept having to stop their script in order to laugh and giggle. Had I not already know how to do the safety procedures, I wouldn't have learned it from him. The seat belt barely fit me. Now, to be fair, I am fat. But, when I had to suck in to belt in, there was no slack on the end. The seat 31C has a busted aux port. I tried to watch a movie, first off the closed captioning didn't work. So I tried to listen. The aux port wiggled in it's casing and there was so much static that there was no point in listening. The off boarding process was very slow and uncoordinated. I understand that they have to off board in a certain order. However, the flight announcer could have kept the rest of the plane updated on the process. Instead we had to sit in claustrophobic silence and fidget while the line of passengers in the aisle did not move."
Cons: "Not acceptable for plane to be 100 minutes for no real reason"
Pros: "The service, seating and attendants were 100% awesome. The flight attendants were at the top of their game and very professional. The seats were super comfortable and all of the equipment worked as it was supposed to. I will be looking for them again!"
Cons: "Nothing... all went well!"
Cons: "Flight was delayed 4 hours because Jetblue does not know how to fix the toilets on their planes."
Pros: "Even though I think of JetBlue as a economy carrier, it still felt very professional. It seemed more professional and less stressed than any carrier I have used of late, particularly through the boarding process."
Pros: "On time take off, nice flight attendants, on time arrival."
Cons: "The entertainment system stopped working about 10 minutes before take off and never came back up."
Pros: "Thanks, Jet Blue! It was a great flight!"
Pros: "All went well. No issues whatsoever even with the cold weather and snow all over the eastern seaboard."
Cons: "We were told there were mechanical problems with the plane coming from another location so our flight was delayed but we didn’t get notification until last minute. We were charged for every bag headed back home when we were only charged for 1 bags leaving out. In flight TVs barely worked and the plane wasn’t that clean since they didn’t have much time to clean the due to the delay."
Pros: "Unexpected snacks and a decent variety of drinks."
Cons: "It was super cold throughout the flight."
Pros: "Left on time and arrived early both ways."
Cons: "2 and half hour delay, after being ask to be at airport 3 hours before flight due to construction at terminal. So with that sat at airport for close to 6 hours waiting."
Pros: "Efficient crew charge"
Cons: "Charge for earphones"
Cons: "On the morning of the flight, our flight time was changed via e-mail 4 times."
Pros: "Flight was on time. Got to my destination ahead of schedule. Great work."
Pros: "非常好的服务 机位也宽 舒服 下次回国还会订南方航空公司的机票"
Pros: "The staff were sweet and knowledgeable."
Cons: "Due to hurricane Irma, people are flooding out of Florida like rats on a sinking ship. So, the security checkpoint is an absolute mess. Meanwhile, the trains at MCO are malfunctioning badly as they chaotically try to replace them. The boarding agent acknowledged these issues as she explained to me and 5 other people that we couldn't get on the plane that wasn't scheduled to leave for 12 more minutes. Finally, thank God, a supervisor arrived and called the captain of the plane who subsequently let us board. Completely unnecessary situation. Very disappointed."
Pros: "Direct TV...during the entire flight!! I usually fly SW because of the no baggage fee. On this particular trip, I was able to send my bags w/ my sister b/c she drove to Orlando and back to VA."
Cons: "It would be nice if JB included 1 checked bag w/o a fee. However, I did enjoy the fact that I had DirectTV to watch and it wasn't a really big plane. I liked the aisle and window seat options."
Cons: "Flight delayed for over two hours and then missed the connecting flight. Arrived at destination 2 days later via Cathay and the airlines lost my luggage. Until now my luggage is missing and no one has a friggin clue where it's at."
Pros: "The entertainment aboard"
Cons: "The flight was delayed 45 min,Weather was fine:("
Cons: "waiting for my luggage"
Pros: "Jet Blue is an amazing airline. So comfortable and with great service. My flight was delayed for hours due to an equipment problem. I saw this and called them and they instantly moved me to a flight that would leave much earlier at no fee and also gave me Even More Space at no cost! Every time I fly them I remember how great it is. Too bad I don't live by a hub. More EWR flights, please!"
Pros: "Ease of Boarding. Free Wi-Fi. Reasonable Seats."
Cons: "No Complaints here."
Pros: "Excellent service throughout."
Pros: "On time. Courteous and friendly crew."
Pros: "The movie"
Cons: "Boarding prosses and rude flight attendants tot flight are always late"
Pros: "Fine flight."
Cons: "1:45 delay"
Pros: "Entertainment was up to date."
Cons: "Seats did not match seat map"
Cons: "Flight cancelled due to weather that was never bad but on the potential of bad weather. Had to scramble so my 18 year old son was not stranded overnight in a strange place and Delta does not help. Only rebooked a flight itinerary for the next day for a 4 hour flight with connections on a 1 hour direct flight. Spent an hour on line to figure out what to do. #neverdelta"
Cons: "Entertainment Poor. Not to many movie for 14 hours trip"
Cons: "The flight was an older crew , seem a bit rude sometimes especially during the beverage and meal services. Not all of the flight crew was like that, but the over all feeling existed."
Pros: "Sitting in middle isle, just get elbowed a lot."
Pros: "The crew was really friendly and helpful. The plane was really clean"
Cons: "The boarding process was too long, there was a lot of people. It was kinda a mess. The sit assignment for people who didn't have sit assign was slow."
Pros: "I'm very Thankful that I had no delays departing and arriving I liked that the flight was on time"
Cons: "I wasn't aware of fees being in place to change for earlier or later flights. But the fees don't apply when the airline needs your seat. I value my time and was unpleasantly surprised that I had to wait 4hrs for my scheduled fligh bc I didn't have the fee to change to an earlier time"
Pros: "flight attendants were great."
Cons: "not enough leg room and space. The business class should be at the minimum for economy."
Pros: "The organization, the shortening of the flight time."
Cons: "At the Orlando airport, the LACK OF SEATING BY the gate!"
Pros: "Decent food . On time arrival !"
Cons: "It was fine"
Pros: "Everything went smoothly. We landed early and the crew was lovely to fly with."
Cons: "No complaints from me!"
Cons: "My status as elite plus was no considered to get a good seat or the chance to upgrade. The frequent flyer number from Aeromexico was not passed correctly to Delta aystem and it caused all these issues"
Pros: "The crew was polite and friendly"
Cons: "My second plane had sooo much moisture coming from the cooling system it looked like the passengers were getting gased and I kept getting wet from water condensation falling on me in a window seat as I tried to sleep from having such an early flight to begin with only to be told it's delayed 3 hrs without explanation."
Pros: "The Delta planes on both legs were comfortable and the crew very pleasant."
Cons: "The check in lines were chaotic and I had already checked in online. I just needed to drop off my baggage, so to save time due to my early flight I paid more for the curbside check-in."
Pros: "Good seats."
Pros: "Flight was comfortable and clean. I enjoyed the basics of drinks, snacks, carry-on, seat selection, and entertainment for the price of what other airlines charge for just a flight with nothing else included."
Pros: "Free drinks in Comfort+"
Pros: "on time. easy no issues"
Cons: "I sat in a window seat and they put a 350 lb person in the center seat. For 3 hours I was squished against the wall. Flight attendants noticed but did nothing to reseat either of us."
Pros: "Plane was clean, staff helpful"
Cons: "Had to buy a one-way ticket on American, as Delta would not move me to another airline,"
Pros: "The crew is always great. I liked the environment was cooler. It doesn't need to be refrigerator cold but keeping things on the cooler side is helpful."
Cons: "Boarding class and queuing for boarding is always a clusterf***. People will crowd the gate and board with the wrong class and that creates anxiety and leads to edginess. If a system could be worked out and enforced that would help."
Cons: "See above description"
Pros: "Great entertainment, good food, nice staff."
Cons: "You have to pay for the ckecked baggage ($25 per piece) and the airfare was not cheap."
Pros: "The seats were comfy. Crew pleasant. All was good"
Pros: "Delta sent a text which notified that our flight was to be delayed and we were free to seek an alternative flight. Delta was able to get us on an earlier Flight land then delivered our luggage the next morning. Delta sent an e-mail with the driver's picture, name and picture of the vehicle. The driver called to notify he was on the way. Excellent service."
Pros: "stewardess was exceptionally pleasant."
Cons: "it took 7hours due to storms"
Pros: "Staff did a good job boarding the plane."
Pros: "Flight attendants were great."
Cons: "Movie and TV selection is not great for an international flight."
Pros: "Everything went smoothly and efficiently"
Cons: "Everthing went well no complaints"
Pros: "Comfort with entertainment."
Cons: "No food options at all."
Pros: "smooth landing, little turbulence and very accomadationg staff. Plane was clean and comfy seats. My youngest had not been on plane in quite some time, and the flight attendants my her very at ease"
Pros: "Love the sofa and cookies."
Cons: "The leg room was reduced to the least I've ever seen on this flight. My knees hit and I'm 5'9'."
Pros: "Good movies"
Cons: "Im 6'2. My knees still are hurting due to the horrible leg room"
Cons: "Delayed to point we would miss connection. So we had to make an effort to find another plane that would get us to connection"
Pros: "The food was extremely good on this flight, as was the aircraft interior."
Cons: "The TSA queues in Orlando were awful."
Cons: "Flight extremely late. Was not provided with a drink during flight."
Pros: "Even though my flight was delayed due to weather, the Delta flight crew did a great job keeping us comfortable and informed on what was happening. They did everything in their power to get us to our destination as soon as possible."
Pros: "The flight , was delay for 3 hrs..I have to take anoth flight."
Pros: "Having some free and pay movies adds to any inconvenience that may be outside of any control."
Pros: "I like the comforting smooth flight back to nyc."
Cons: "I did not like the group of kids that were sitting behind me and were annoying throughout the flight."
Pros: "Flight attendants were cordial. Absolutely friendly. Caring."
Pros: "The flight attendant putting my carry on overhead was much appreciated. The Starbucks coffee perfect and right temp."
Cons: "I liked it sll"
Cons: "I hate when the gate isn't controlled so people in later boarding zones are blocking your way onto the jetway."
Pros: "The flight attendants were very helpful and friendly. In flight television helped. Spacious and comfortable."
Pros: "The cookies were great, the captain was very good and gave good excuse's On why we we were behind."
Cons: "The pilot was great and keep us informed on the delays, but the tall flight attendant was very cold to the passenger's, and rude at times. Very unlike your crews from past flights. I pray my flight next week home goes Ok."
Pros: "On time"
Cons: "Sandwiched between 2 big guys 1 of which should be made to buy 2 seats!!!!!!!"
Cons: "No delay. Seats were horribly uncomfortable."
Cons: "Weather delay 5 hours"
Pros: "Absolutely nothing. At least I made it to DC but what the f. They made us board late and then told us to inboard and blamed the weather when other planes where just leaving they couldn't tell us they didn't want to work anymore and then 6 hours after we were able to board. Really bad."
Cons: "They should have offered food vouchers instead of the bad junk food they offered which wasn't enough to feed all the passengers plus the supposedly delay because of the weather was low when you could see planes leaving every half an hour."
Pros: "The crew was great!"
Cons: "American has had maintenance delay nightmares all week. Including this flight, where we switched gates and still was delayed significantly."
Cons: "Nothing, great job"
Cons: "Better seat cushions! There is not much padding & the seats get really hard."
Cons: "AA has a tendency of delaying flights."
Pros: "Clean and comfortable main cabin."
Cons: "Lead flight attendant too casual. Didn’t wear jacket, didn’t even know he was a member of the crew until he walked the aisles mid flight. Wore Bluetooth headset around his neck. Inflight WiFi entertainment didn’t work at all. Internet (AA.com) seemed to function."
Cons: "The airline"
Pros: "The aircraft, the entertaining"
Cons: "Food service"
Pros: "The plane was nice and clean. Boarding went well and staff nice on boarding. Service was smooth though food not great but then it is airplane food. The morning continental food was nicely packaged and good."
Cons: "The plane boarded and left gate a little late but had a maintenance issue with one of its doors so plane had to return to gate. We finally got off the ground almost three hours late but staff tried to be as helpful as possible though they didn’t know much. It was good the passengers seemed fairly patient and accepting. The horror was at the airport in Venice where it took over two hours in very long line just to get through passport check."
Pros: "Fast reliable two thumbs up!!!"
Pros: "The flight was too short for food or drink"
Cons: "WIfI didn't work"
Pros: "Nice modern plane. Even though the flight was delayed, we ended up boarding earlier than expected and arrived pretty close to our original expected arrival time."
Cons: "The crew was nice and everything, but they weren't very good at making announcements on the loudspeaker. You could tell they didn't really know what they were saying or haven't practiced. One lady was trying to make a sales pitch for a new master card and you could tell she was reading and there were long pauses. My sense is that when using the loudspeaker to talk to the entire flight, one should be practiced and know what they're saying and communicate quickly and efficiently. Don't mean to be critical, but it's something that I noticed that could be improved."
Cons: "There was a 3 hour flight delay in JFK but to be honest there is a lot to do in the airport and Nice bars and shops next to the gate so I was occupied. Annoying for family picking me up in Scotland however."
Cons: "American Airlines is always late"
Cons: "The aircraft was hot. Barely any A/C. It felt like 78 degrees. Uncomfortably hot."
Pros: "The crew was very kind and we had a safe trip in general"
Cons: "2 hours of delay to take the airplane in Orlando and they changed the flight to Charlotte when it was planned it would go to Philadelphia but it was not a big deal to me."
Cons: "The flight was cancelled. I didn't receive a refund or free hotel accommodations. I've been on flights in Africa where free hotel accommodations were standard for a layover over 3 hours. A little embarrassing that an airline in America can't afford a hotel for people stranded in a city overnight."
Pros: "Online check in scanning my phone and having my seat already picked out. Informative while on the flight and great spacing. Also like to know that there still is free carry ons allowed."
Pros: "Readiness for take off was well organized and quick"
Cons: "We were rushed onto the plane to sit on the tarmac. After waiting to take off for 45 minutes, we were told that our route had been closed and they were looking into other options. This was a flight from NYC to DC, route is closed? Once we finally got into the air, all was good."
Cons: "ATC delay on take off and then a 10 min wait for a gate a DCA. Just disappointing in adding delays."
Cons: "Bags left behind."
Pros: "The options for entertainment were great."
Cons: "The space and seats were uncomfortable. I received errors when trying to access gogoinflight on my tablet, even when I had the most updated app. Therefore I was unable to use the app during my flight to Philadelphia. Also, when checking in from our original departure location, MCO, we were not provided our boarding pass or luggage tags for our final destination, Barcelona, only to our connecting flight, Philadelphia. The connecting flight was delayed in MCO for an 1 hour and a half, after we have boarded the plane. So we waited in the plane for the whole hour and half while a maintenance issue was being resolved. The delay almost cost us to be late for our final flight to Barcelona. Since we were not given our boarding passes for PHL to BCL it caused confusion when trying to board our plane in PHL to Barcelona, and also caused for our baggage to not arrive with the flight. After landing, we spent an additional 2 hours at the Airport going through customs, and waiting on line for the lost and found desk for baggage in Barcelona. The lost and found desk had three agents available to assist, however we can only talk to one which was designated specifically for American Airlines. This caused a very long wait time of 1 hour. We were advised the bags stayed in Phildelaphia since they did not have the additional luggage tags, and will not arrive till the next day. Overall the experience within the Airport kiosks, service desks, and baggage check in' s was not a pleasant experience. I believe many of these issues could have been avoided if the American Airlines agents were more knowledgeable and attentive."
Pros: "The Space And Comfort Of The Plane Was Very Pleasant."
Cons: "The Snacks Could Be Better And They Could Have A Better Entertainment."
Pros: "The flight was painfully uncomfortable for me, as a tall and not particularly small person. I should have known better than to take the window seat (Orlando to DC was painfully uncomfortable because I just don't fit in those seats). The in-flight service was good, but I was glad when this flight was over."
Cons: "Mentioned above"
Pros: "Pulled from get on time. Short hold on runway. Easy landing."
Cons: "Still arriving in Washington where we have no gate. Being on time stinks because you still sit on runway. AT the destination. I would focus on quicker turn around and less accommodation of highly variable flight times in tight NE corridor"
Cons: "The check in process took to long. In line more than an hour."
Cons: "We sat on the tarmac after landing for 40+ minutes."
Cons: "They could've fed us or least gave us more drinks when we were rerouted and stick in the Norfolk airport for hours."
Cons: "Plane from BDL was delayed which led do a missed connection in DCA. Rebooked on the 335 pm flight which is 3 hours later than my original arrival time. Very inconvenient for me as I had previous plans."
Pros: "The service AA provides is very constant in time and that is good"
Cons: "Chairs could have more comfort"
Cons: "the flight did not have charging areas on the plane for phones for the regular seating. also, the seating was much tighter and our arm rest was not functioning. On all the planes going to our destination the accommodations were much different."
Pros: "Good view"
Cons: "Breakfast does not have good things to eat. Too cheap ones.."
Pros: "That I finally arrived and got off the plane"
Cons: "The flight was delayed for three hours, we landed and sat in the plane for another hour to wait for a gate to open up. After apparently being hbaged three times. Terrible experience"
Cons: "When the pilot took off at LGA he said "everyone here is trying to take off at the same time" so we'd be delayed by 30 min. Not once was there a mention of any other reason. By the time we got to DC I had JUST missed my connecting flight. It was listed nowhere on the departures screen and I realized I had to take an outdoor bus to the other half of the "c" terminal which was very confusing. I got there and had missed the connecting flight and stand in line for 20 min for someone to tell me that I would be stuck in DC overnight. At this point rain had started pouring and they told me that because my mishap was due to weather they would provide no meal or hotel voucher. Weather was not the issue and I was stuck in DC overnight by myself and not compensated for hotels or meals."
Cons: "Then take different fly from Florida to NC then waiting another fly at 5:45 pm to Dallas at 8:45pm. My fly should be 1:30 to Dallas 4:30pm non stop, that day we have appointments 8Pm. End up we back to Dallas 9Pm is bad. If we waiting for fly from 8Pm delay we may be home or be home at midnight time that is very bad."
Pros: "The crew was good."
Cons: "Washington airport grounded our flight for no apparent reason while we were on the runway in Indy about to take off, then didn't tell us when we could expect the delay to end."
Cons: "Flight was nearly an hour late because co-pilot was late. Totally unprofessional."
Pros: "The crew was very nice"
Pros: "Everythingit was good"
Cons: "$75 to pay to change the time of flight, is a lot of money for a person who has roundtrip tickets on the same da"
Pros: "Average flight nothing exceptional or poor."
Cons: "Orlando airport and security checkin was horrific. The most disorganized I've ever experienced. Horrific!!!"
Cons: "Just wish they had electricity to charge gadgets on the flight (even Megabus has that these days!)"
Cons: "Delayed by approximately 1.5 hours"
Pros: "The fact that I got home"
Cons: "AA first delayed the flight, then delayed it again, then cancelled it. While their automatic message said they would reschedule my trip and call me with the new information, having relied on this before only to receive a recorded message two hours later saying they could not reschedule and asking me to call them, I called them right away - only to spend 90 minutes on hold. Then the AA agent tried to book me on two flights that ultimately did not have seats. Finally she booked me on a flight that was 24 hours later--and when I got to the airport, I had to spend another 20 minutes at the counter because, according the counter person, the AA agent did not get the details right. AA cancelled my flight and yet all other airlines kept flying. This is the third time I have flown AA and the third time that they have cancelled my flight and delayed my trip home by 24 hours or more. I've lost three days of vacation due to AA. I will not fly them any more."
Pros: "My wife and I were seated next to each other, even though seats had run out. Nothing egregious happened, uneventful."
Cons: "My neighbor's arm constantly brushing mine. Not the fault of the airline though."
Pros: "Great crew!!"
Cons: "There was no food onboard. Entertainment was of the overhead variety."
Cons: "The flight was delayed 4 hours. Not fun."
Pros: "On time departure and arrival. Bags arrived"
Cons: "No leg room, crowded, warm"
Cons: "Seats that are too small for a 6 foot male. No leg room."
Pros: "787 is a great plane"
Cons: "It was fine"
Cons: "Wasted time at Orlando, missed my direct flight from Washington to Accra. I had to be re routed through Europe to Accra and spent more than 12 hrs more"
Pros: "Economy Plus was well worth the small up charge."
Cons: "Took a long time to remove your dishes after the meal; never offered a mid flight snack."
Pros: "Not happy with all the changes that happened without notice not to mention the disrespect on board"
Cons: "Substandard service"
Cons: "Our home was damaged, and we were without power for 6 days due to Hurricane Irma. We called the airlines repeatedly in an effort to cancel the ticket before the flight. They refused to cancel the tickets. Heartless"
Pros: "The flight was on time."
Pros: "Seats were comfortable in exit row."
Cons: "Flight sat on runway for over an hour."
Pros: "Everything was very smooth from beginning to end"
Cons: "Not enough personnel at check-in area generates long waiting timenifnyoubneednassistance."
Pros: "Timely and comfortable. Landed ahead of schedule"
Cons: "United ruined our checked car seat. They spilled jet fuel on it and it stinks. No response from them on a compensation claim! Be on guard!!!"
Pros: "One of the friendliest flight attendants. I did not get her name but she was wonderful. The pilots took extra care and caution due to turbulence."
Pros: "I liked how courteous the crew was"
Pros: "United flights are always over booked/ full. But the crew always remains patient and smiling."
Cons: "The snack provided really could be improved with flights over 3 hours."
Pros: "The crew was excellent."
Cons: "It seems like all airlines are trying to squeeze as many people as they can on a plane. I'm 6'2" and it is very tight and uncomfortable fitting in a regular seat."
Pros: "flight attending was good. flight was on time,i like to flight with United thanks for their service"
Cons: "I will never fly with United again because the practice of overbooking a flight jeopardized my trip to see my daughter. It is clearly a business decision and United makes more money that way; but at what cost? If I pay for a flight; at minimal, I expect to get to my destination. Service, comfort, entertainment and all other categories rank a distant second to getting to one's destination. That is the primary function of an airline and United has compromised that through the overbooking practice."
Pros: "Crew was polite"
Cons: "Only one person to help assist my husband who is a paraplegic from the chest down I had to help assist him in his seat before we was dropped. We had a delayed take off and was promised free direct tv and was never granted that access the whole flight. The crew started their safety presentation while the video presentation kept tryin to start and stop very unprofessional. The garbage Cart never made it down the aisle I threw our garbage in the bathroom."
Pros: "On time"
Cons: "Wasn't offered a snack. Was in the BR whe they were handed out."
Pros: "Boarding is an easy process"
Cons: "Little to no complimentary snacks"
Cons: "I didn't like the plane they still have the old planes and we have to pay for intrrnet , United needs to upgrade the planes"
Cons: "They knew my connecting flight was delayed why did they did not give any allowance of 10 minutes"
Pros: "The actual flight was great. It was very easy, the movies were new and good. The food was surprisingly good (as I was coming home from Italy). The crew was great and always nice"
Cons: "The airport was extremely disorganized and I will never fly out of Rome again. Boarding and Unboarding were absolutely awful though"
Cons: "landing was little jerky and food smell made me nauseated."
Cons: "Luggage compartment too small even for a rolling laptop bag"
Pros: "Overall flight experience was my best of the year by far (10+ flights thus far)."
Pros: "That the captain kept us informed as much as he knew constantly. Liked that allot. They kept apologizing for the weather delay."
Cons: "When we had to taxi back to the terminal to get more gas and sit there realizing we would be on the plane 5 plus hours instead of 2 1/2 hours, I wish they would have found a way to bring lunches onto the plane for purchase. I think everyone would buy. I brought a few snacks but not much. That would have turned the experience into excellent. They could have sent someone to grab yogurts or packed sandwiches. Would have helped."
Cons: "The seats were tiny and there was no entertainment available at all."
Pros: "First overseas flight to Europe. Very impressed with everything with the flight. Comfortable, great crew, great food. Thank you!"
Pros: "Aircraft was fairly clean and staff was courteous. Good entertainment options"
Cons: "1 hour delay after boarding on time. Rough landing."
Cons: "Explanation on why it took so long to board was a vage"
Pros: "Boarding was quick, that was pleasant"
Cons: "No channels were available to watch for free besides one channel. Someone got sick on the plane with a stomach bug, they delayed the flight an hour to clean it, plus once we landed, we had to wait as they escorted these people out another 25 minutes. They were not keeping us in tuned with an approximate time on this delay. They didnt offer beverages or snacks to help ease the time as i was starving, did not eat all day. The snacks were not great. Overall not a good flight. Surprised Frontier and other budget airlines are better ran."
Pros: "In seat entertainment was pretty good. Food was also surprisingly good, though it would have been nice if bigger. To be fair, it was typical sized for an airline meal."
Cons: "They ran out of wine in economy. I had two tiny cups and then was told they were all out. Seats in economy plus only barely reclined. I just can't sleep on an overnight flight when sitting virtually vertical. I was seated in economy plus so the legroom was reasonable."
Pros: "This was the most smoothest overall trip I have ever had flying! I loved the new plane (from JAX) and the leg room since I'm 6'5 and it was very comfortable. Everyone involved in the process were very professional as well."
Pros: "Efficient boarding"
Cons: "Very rough flight but pilot did a good job of keeping passengers informed"
Cons: "the stuffs were mean and helpless,your luggage fee was so high ,only give one checked bag for free,this is international airline and you charged the first for 100 dollars and the second one for 200dollars and you let me,a poor little girl felt lonely in the airport and found it nowhere to complain,I missed two flights in one day and the air attendant 's attitude were bad,this was the worst experience ever in my life,I won't recommend United airlines to any of my friends"
Pros: "Smooth Trip MCO to IAD. No problems."
Pros: "Everything was great."
Pros: "nothing. I will never use kayak again"
Cons: "Kayak doesn't actually have anything to do with it my trip, it turns out. So when my flights got messed up, I couldn't call Kayak. And I couldn't call United or SAS because they said some third-rate travel agency actually bought me the ticket (after I "purchased" through Kayak. And so when I missed my SAS connection because of my delayed United connecting flight, nobody cared and nobody can assure me I'll ever get reimbursed. United said called SAS. SAS said call the travel agency... and on and on it went."
Pros: "The flight was not fully booked so there were plenty of empty seats for everyone on to spread out."
Cons: "The flight was minorly delayed for de-iceing, but not more than maybe 30 mins or so. Not even worth saying what I didn't like about the flight when its necessary!"
Pros: "It was on time"
Cons: "They feed us when we first sat down and then they didn't offer anything else until 13 hours later."
Pros: "I stopped flying United because it was a hassle. Boarding was a pain. For this flight? After first class? Window seats were boarded, then middle and aisle seats. It was VERY efficient. Flight was smooth. Service crew were great. Got in EARLY."
Cons: "The cost of the internet. I chose NOT to pay for it. Thank God I didn't. Flight was only 1 hour 45 minutes. that would have been REALLY expensive."
Cons: "The flight was over one hour late departing ORD. We had approximately 15 minutes to make our connection at IAD. While I understand that the delay happened because the copilot was late because of a fender bender, I believe the delay could have been much shorter. Since they had telephone contact with the crew member we could have been boarded before he was on the plane and departed sooner. Also no reasonable explanation was given for the delay other than a crew member was not there."
Pros: "Crew was responsive"
Cons: "I didn't like the extra 2 hour lay over in Ethiopia."
Cons: "The fact that the airline was running late. Made me late for my arrival and I had to change my plans. They need to work on their time management skills. I don't think I'll be using United again."
Pros: "We liked how organized and fast they were in every sense."
Cons: "One part we didn't like was one sarcastic/rude flight attendant. Other than that it was a great experience, it was my first time using frontier and I would use them again it was safe great solid airline."
Cons: "The trays on the back the seats are metal. The kids love to put the up and down making lots of noise. It also shakes the seat they are attached to. The same applies to the arm rest."
Pros: "The crew was very polite and professional."
Cons: "That the seats didn't recline."
Cons: "Leg room of chair very tight"
Pros: "Good Price"
Cons: "No free beverages"
Cons: "The time limit of waiting"
Cons: "both flight on time, boarding gates are close to terminls"
Cons: "LITERALLY EVERYTHING WENT WRONG. From "paying" for a seat, paying for a CARRY-ON bag, and if you check, to having to check a bag 1 hr prior (no one tells you any of this beforehand). They delayed the flight 2 hours, and I was waiting outside gate because there were more things to do. I kept checking my phone to make sure the flight wasn't delayed longer. All of a sudden, the flight was BOARDING! An HOUR early! It was 3:00 and the flight was leaving 3:15. I raced through security, hopped on the shuttle, ran the wrong direction (even their departure gate had changed) and finally made it at 3:14. The doors were closed, but the attendant let me on, which was the ONLY decent part of this experience. Someone was sitting in the seat I paid for, but I let it go. Adding insult to injury, I had to pay for WATER ON THE PLANE. NEVER EVER FLY FRONTIER-you aren't saving money and the experience was shoddy and unreliable. #findanewfrontier"
Cons: "Awful airline. Hidden fees and poor communication"
Pros: "I appreciated on time take off"
Cons: "Would have liked at least a soda"
Pros: "Price was ok but they charge for your seat assignment. Seats do NOT adjust. I have a broken back and the pain was more than the cheap price would cover. Staff was as good as a no frills flight could give. Gate crew in DC was great but Orlando was a soup sandwich. I've seen worse but only in the third world."
Pros: "great fare"
Cons: "add on's"
Pros: "The flight was late by one hour but still reflected one time. No agent was available to provide flight status. Once we boarded, we have to wait another 30 minutes because the ground crew put to much fuel and some had to be burned off to ensure the right amount when we reached our destination. My husband said he would put Frontier as the last airline on choice when flying."
Pros: "The stewardesses were nice, Can not think of anything eles right now."
Cons: "Luggage drop of was terrible, unorganized lang lanes that went very slow. Everybody was mixed because there were no signs. waiting time was very long, I barely made it and I was 2 1/2 early. Plain was delayed. No announcements. When we are finally boarding big confusion because the gate said Denver and not Washington DC. Passengers were mixed from both flights"
Pros: "The flight was fine"
Cons: "However, there are hidden costs, carry on baggage fees, fees for your seat assignment, etc. that quickly ballooned the price of the ticket by $180 ($90 each way). There was a very long line for baggage drop therefore we still had to wait even though we pre-checked and prepaid on line the night before departing."
Pros: "The only positive was we made up some time so the delay was not too terrible."
Cons: "There weren't clear signs for baggage drop vs check in and the one line was absurdly long so an attendant started a second line and had people from the back go to the front of the second line effectively cutting the many people already patiently waiting."
Pros: "Clean plane and friendly staff"
Cons: "Seats don't recline."
Pros: "cheap fare, and we didn't plunge from the skies to our certain doom."
Cons: "nothing is included with that cheap fare. the seats are uncomfortable and you can feel every kick from that obnoxious screaming kid behind you. not so much a tray table is provided as a tray postage stamp."
Pros: "The crew, as always, were very polite and helpful and trying hard to make up for errors that were not their fault."
Cons: "My flight was 4 hours late taking off, which was blamed on weather amass although I fond this questionable after reviewing weather in the areaspam involved, I'll give them that. My flight on the way back was over 4 hours delayed for no reason that I could glean from speaking with representatives. We got no advanced notice even though the plane had not yet left a destination around 4 hours away. We were told a plane was coming from another airport and would be there by 6. The plane did not arrive until 9. No explanation. No compensation. Nothing."
Cons: "There is no courtesy beverage on board."
Cons: "Departure delay was too long on board"
Cons: "poor communication when our aircraft had mechanical issues and our flight was delayed while securing another aircraft."
Cons: "rude Flight attendent. AFter 4 hours I don't expect lectures from the attendents on how to walk down an isle. Plus, when you make somebody wait for 4 hours, give a free drink or something."
Cons: "Flight delays for hours"
Pros: "Absolutely nothing ! ! ! I will NEVER book on Frontier again ! ! ! !"
Cons: "I made a mistake on the booking and the only thing they would do was a $99 change fee and a credit on a future flight on their pathetic airline. This type of customer service is what infuriates travelers. They gouge you to death with every imaginable fee and then stiff you when you don't take the flight . . . I will NEVER book another flight with these thieves."
Pros: "The crew was polite and time. Conscious"
Cons: "Well there was nothing I really dislike."
Cons: "Very uncomfortable seats. Not even water offered during flight. Will not fly again."
Pros: "Arrived safely."
Cons: "Not on time, for both flights round trip. Fees for everything now even on board. Seats don't lean back."
Pros: "Crew - awesome, friendly, and kind."
Cons: "Bring your own food or you need to pay for everything. Not a big deal since I already had, but I didn't know and it would not have been a nice surprise! The seats are small and a 'put your seat back up' was strange since on this flight there was no way to put it up or down!!"
Cons: "Everything costed extra, so the flight you think you saved on costs the same. Then you have the actual flight experience which was terrible. Finally, my flight was delayed going to my destination by 6 hours, and coming home, 3 hours with an extra 2 hours in flight. Do not use."
Cons: "Plane was very uncomfortable."
Pros: "The lovely woman helping me at the gate gave as much assistance as she could and was very kind. I believe the policies of the company prevented her from actually solving my problem."
Cons: "There are extra fees for a single carry on bag. Even if you pay the additional seat selection fees at check in, you are not guaranteed a seat and may be bumped. They were not helpful in helping me to reschedule my travel. I selected this airline to save money, but after several additional fees, it brought the price of travel even with other airlines. In the future I will book with an airline with more clear fees, and one that has better customer service practices."
Cons: "When I checked in they told me I didn't have to pay for my PERSONAL ITEM but when I got to the gate they charged me $45 for my PERSONAL ITEM. I don't know any airline that charges for personal items. I will NEVER be traveling with FRONTIER again, worst airline. They even try to charge you to pick a seat ahead of time. If I would have known all of this I would have paid more to fly with Delta."
Cons: "Had 1- carry on and they charged 45.00 at the gate to check no mention prior"
Cons: "i hate paying $ 45 for a carry on each way i wasn't aware of it before hand when i booked on line."
Pros: "Flights were on time. Cheap tickets. Crew was great, All the details of free personal item and additional cost for carryon, checkin baggage are all provided on the frontier website.We purchased 1 checkin baggage for 3 people while checking in online for better price during our trip. We can carry upto 50 pounds. Overall had pleasant experience."
Cons: "Food options can be better in flight. Good options for beverages but less options for food."
Pros: "plane, crew"
Cons: "counter people are generally not very happy. I don't like that you charge $60 for a carry on at the gate, it's not that big of a deal to make people pay there, maybe a $5 extra fee would be more fair, it upset a lot of people and there are a lot of foreigners who don't have a clue. I was afraid I'd have to pull out my credit card to use the lavatory. You know what I mean"
Cons: "$10 voucher was given out that didn't work. Spent $30 on bag."
Pros: "Flights were least expensive of all the ones at Dulles Airport and they had reasonable flight times. We checked two bags and each carried a personal items, back packs, purse, and briefcase. This was fine for our week long trip to Florida."
Cons: "The seats were a bit uncomfortable, Not much leg room, and the tray table was small."
Pros: "Boarding was orderly and efficient. Not like our flight to Orlando."
Cons: "Extra fees for everything!!! Carry on baggage fees??!! Charges for inflight non-alcohol?! Then seats were so uncomfortable and small. Staff was not nice or courteous ...... Do I really need to continue?!"
Pros: "Boarding and flight were fine."
Cons: "I did not like the extra cost for luggage and having to purchase my seats. It made the flight not affordable. The luggage took a long time to get in Orlando."
Cons: "Very unorganized. Front desk should have a line or two to help people whose flights are closed to its departing time instead of waiting 30-40 before flight time. Your staff knows better... security takes over 30 minutes."
Pros: "Direct flight."
Cons: "Baggage fees. Remember to add $60-$70 to the ticket price when comparing carriers."
Pros: "Price was good. Everyone was polite and the plane was clean."
Cons: "The cost for checked baggage was higher than other airlines, you had to pay for any refreshment on the plane except for a cup of water, the seating was cramped, if you wanted to request a specific seat during the online check-in process you had to pay an additional fee, you had to pay a fee for any carry-on baggage that would go in the overhead bins, and you were only allowed 1 personal item as a carry-on."
Pros: "Flight was one stop flight"
Cons: "Seats were not comfortable."
Cons: "Crew indifferent and borderline rude: she missed our row when offering food and when reminded she asked right away about what purchase?"
Pros: "The flight was cancelled due to weather. Frontier would not have been able to fly us out for four days. They gave us a full rebate and we rented a car to drive home."
Pros: "Cheap cost flight, but very misleading"
Cons: "Frontier nickels and dimes their passengers. They charge for seats, charges excessively for baggage (including carry-ones) and gouges for drinks"
Pros: "For a "no frills" flight it all went surprisingly well. I have taken Spirit Airlines and was afraid this was going to be a similar aweful experience. I was surprised how well it went. I am hopeful for my return trip."
Cons: "The seats don't move back., which is fine, however a 1 inch tilt back on all seats shouldn't take up any space if all the seats are back an inch. Seems like they go out of their way to make things uncomfortable."
Cons: "It is akin to traveling on a cattle car! People do this because this is a literal monopoly! ... there are no other comparable forms of transportation! If there were the prices would drop and the quality would be much better! ie: high speed train."
Airlines flying from Orlando to District of Columbia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights