Fees for everything! Checked bags, in flight snacks/drinks, everything! Flight was delayed due to airline error, but staff did nothing to demonstrate they were sorry for the delay. Pilot apologized, but there was no other effort to remedy the situation.
Exactly on time. Boarded smoothly. No problems. Good flight.
Cramped. Stuck in row with non reclining seats. Best to avoid those. But the people in front of me didn't (or couldn't) recline either. Acceptable.
Food and entertainment weren't "poor"; they just don't exist. Need an N/A rating on the scale.
All of the fees! My flight to FL was $200 to start with. Had to pay $16 per seat just to choose my seats. $30 for a carry on bag is crazy. Also had to pay $1.99 for anything besides water. The sears/aisles were tiny.
I am a wheelchair passenger. I appreciate the Frontier people's willingness to accommodate me.
I am overweight and sometimes require a seat belt extension. But I don't like sitting in row 1 because the tray storage offers no "wiggle room." Also, less leg room. There was no food service, and if you buy any beverage, it has to be paid for by credit card. I know this is the industry standard now, but I dislike it. Take me back to the old days, when service was more accommodating.
Everyone was extremely nice and accommodating. One flight attendant was even comedic. The seats were typical of any airline. Sure, they charged for soft drinks and snacks (water was free) but my round trip fare was only $38! I would not hesitate to fly Frontier again..
After packing our bags and checking in online the night before we found one bag was over 50 lbs. Great lady on the phone helped us add a bag for $30 rather than excess fee of $75 and no fee for canvas shoulder carry-on of book and magazines. From there it was a smooth trip in both directions.
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