Spirit Airlines was a mess, we got told the wrong information to stand in a line that was too long, and we were not going to get through even though we were an hour before our flight. I went back to the lady, and once they called our flight at the 50 min mark and said that we need our bags checked now. The line agent again told me to go and wait in the line, only to wait and be told we missed our window which was what I was trying to tell the lady earlier.
To add fuel to the fire, it seemed three of the people were arguing and then switched to Spanish when it got heated.
Lucky, we were able to go out on Delta an hour later without issue and went well. I'll never fly Spirit again for it was a horrible experience and that's from someone who flies's various airlines and 160,000 miles a year! After many years of flying this is my first complaint. However, I would warn others to spend the extra few dollars to go with another airline when traveling.
This was my first and will be my last experience with spirit. They say you get what you pay for. Sometimes you don't even get that. I'd steer clear of this airline.
Flight was two hours late, stewardess hit me every time she walked down the aisle and never apologized. It happened about 12 times during the 55 minute flight. None of the seats reclined unless you were in the first 3 rows. Then waited 40 minutes for my luggage at baggage claim. No one seemed to even apologize or care about my time wasted and poor service provided. Would have been better off driving...
Flight was delayed by 2 hours without letting us know. I didn't know I had to pay for my carry on. Like who pays for carry on?you also have to pay for water! Ridiculous.
I didn't like that we didn't get alerts concerning the numerous amount of delays I encountered. I also didn't like that I couldn't get current info about delays on the website either. I was very frustrated and tired at the end of my trip.
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