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Pros: "It was just an overall great flight. Very easy to book and enjoyed it."
Cons: "I look forward to drinks and snacks onboard again."

Cons: "There were no snacks/drinks and no usb."

Cons: "The plane was so hot, not socially distanced, and boarding and exiting literally should be more organized. United does “hey rows 1-10 may exit” and it’s a calm situation. Frontier was like “Okay everyone off!”"

Cons: "3 1/2 hour delay. It wasnt due to weather because they started notifying us 10 hours before the flight that it was going to be delayed.. Got home at 5:30 am, had to get up for work at 6:30 am. Would really like 3.5 hours of sleep back."

Pros: "Nothing, they cancelled my flight a day in advance."
Cons: "They could have: 1) flown a plane in like other airlines 2) put me on another airline since they were unwilling to hold up their end of the agreement themselves."

Pros: "Friendly flight attendants"
Cons: "Delay in departing, but seemed to make up time in the air and landed on time."

Pros: "Crew was great. Price was good."
Cons: "Frontier saves money by not having free snacks or in flight entertainment. Bring your own snacks."

Pros: "I like the price. The flight attendants wereally friendly, professional and helpful."
Cons: "The seats were very uncomfortable and space was extremely tight."

Pros: "All was adequate. Flight was on-time"

Cons: "Canceled on us last minute. Haven’t got refund and it inconvenienced us for the reason we were going. Had to find and pay for another flight on another airline to insure we got there. And that flight was awful. I was nervous about flying and this made my anxiety even worse"

Pros: "Friendly staff, easy boarding process, good seats"
Cons: "Nothing"

Pros: "Poor service"
Cons: "Poor service"

Cons: "Worse check in ever. Fly any other carrier. Extra money is well worth it"

Pros: "Flight was on time. All but one crew member were pleasant and professional. Low cost initial fare, but..."
Cons: "Relatively short flight made absence of beverage and food/snack sufferable (without paying high end bar prices for for snack or drink). Paid for reasonable leg room, carry-ons and a checked bag. So, after all those fees, flight cost was average."

Cons: "They charge for carry ons. They charge for water. The seats are plastic with no leg room and not enough room to put both arms on the rests at the same time. The seat trays a a third of the normal size, about the size of my iPhone. The flight was delayed for over two hours and no one seemed to know why. Even the pilots announced they had no idea. At the gate, the info screens were all wrong, for instance my flight was showing I was going to San Francisco when I was actually going to Chicago. The plane creaked and groaned and truly made me feel unsafe. I will never ever fly with them again."

Pros: "Comfortable smooth ride."
Cons: "Baggage claim takes forever. Waited almost an hour after getting off plane. That is unacceptable. Missed my bus. This has happened both times I've flowned Frontier to Chicago. After 3 hour flight that's brutal. Won't fly Frontier with checked bags again."

Pros: "Everything was OK, except one thing"
Cons: "Waiting for luggage 45min is too long"

Cons: "Seats were horrible"

Pros: "Prompt service"
Cons: "Crew playing with someone's glasses that they found."

Pros: "Very good"

Pros: "Staff was nice"
Cons: "We got charged for carry on.... and it cost $5 less to check in but they took forever at baggage claim."

Pros: "Crew was nice, flight was on time"
Cons: "No complimentary food or beverages served throughout the flight"

Pros: "The staff was very friendly."
Cons: "Seats were very uncomfortable."

Pros: "Price"
Cons: "No special boarding in MO for handicapped Crew was bitchy entire flight Upon landing, waited 20mins for an available gate (our flight wasn't early)"

Pros: "We had an amazing experience. Our way back home was even better. The staff made sure we were comfortable. We especially enjoyed Demetrius' company. He was very nice and so eager to assist."

Pros: "Safe flight"
Cons: "Flight was late Crew was less than friendly-Samie was the only one who smiled Hard to rate food and entertainment when there was none"

Pros: "Friendly crew"
Cons: "No problems"

Cons: "Keep in min someone else bought my ticket. However, is was ridiculously priced. Then you have to pay for carry on bag which is ridiculous and costs more than a checked bag. On the flight there were no tvs. No big deal because I don't feel like giving them more money. However, you don't even get water or anything to drink. So I sat there suffering with a dry throat the entire time. My friend asked for a cup of ice and they wanted $2. On top of that we hoarded the plane well after we were supposed to be already in the air."

Pros: "New plane and cheapest tickets"
Cons: "Pilot and Co-pilot didn't show up, and no one informed us until we were on the plane and it was time for take off. They took everyone off the plane and we had to wait 2 hours for the reserves to show up. Everyone that had connecting flights missed their flights, and it all boiled down to scheduling errors, where frontier scheduled too many hours for their pilots. Should've been corrected long before the flight."

Cons: "Low fare sure, but they rape you with extra fees for baggage and general seat assignments. I might have been the last person on the planet to learn that, but just in case - Don't be duped! You're going to pay the same, if not more, in the end as a United, Delta, or American ticket and they don't charge a fee for a carry on. Also, they have a actual cushioning on their seats not just hard plastic covered in padding. I've been on roller coasters that are more comfortable."

Pros: "Nothing"
Cons: "First of all they charge for the seat, once we bought the tickets then they charge more money for the carry on bag than than the check on bag. That's crazy never again I'll buy from frontier. Once we arrived we took more than half hour to get to the gate. My husban had a panic attack because it took way toooo long"

Pros: "Plane is very nice"
Cons: "Too expensive fee for the baggage"

Pros: "Everything went smoothly"
Cons: "Paying for drinks and having to tip too. We are getting nickeled and dumped to death and it makes traveling so expensive."

Cons: "After we added carry on prices we would have been better if with a top brand flight. Not comfortable."

Cons: "Paid extra for "upgrade" & the flight attendant still thought it proper to want to charge me $5 for a btl of water. I told her no, I didn't want a btl just give me 4 cups of water! Problem solved!! All this Penny pinching is sickening!"

Pros: "On Time"
Cons: "That i Had to pay 80$ for my luggage."

Pros: "Fast boarding, earlier departure and very earlier arrival."
Cons: "No entertainment"

Pros: "The flight landed early."
Cons: "We spent 15 minutes taxi-ing off and on the runway. Baggage was sent out 27 minutes after passengers left the aircraft. My seat was at the end of the aircraft, and I had to pay extra for that, and had sticky gum all over it. When I told the flight attendant, she said, oh no, really? The flight attendant did nothing to help me be reaseated or clean my seat. After a passenger vomited, the flight attendant did not help the passenger by providing anything to cleanup. The aircraft stank of vomit as we sat in the runway for 15 minutes. The flight attendants woke me up to sell their credit card, but not to provide refreshments/water. The announcements went on for over 10 munutes. My seat was surrounded by screaming and crying infants and nothing was done to help those mothers calm their children down. The seats had very little leg room for anyone my height and taller (5'9"), despite having to pay for the seat. I will not fly Frontier ever again. The upfront low price doesn't reflect the baggage, carry-on, and seat add-on fees, so it's very deceiving."

Cons: "That I have to pay for water all the other airlines give snacks and water free ."

Cons: "The lines to check a bag were outrageous and security check was the same."

Pros: "day 1 flight from mco to ord time 555 pm fine but next day when i wanted to return home i got blasted with a message that i was secheduled for early take off at 555 i had no idea that my flite home was at 555am somewhere i screwes up ,"
Cons: "next day i went to ohare at 330pm and wanted to log in for my flite home as far as i knew time was the same 555 but this turned into 555am which i had no need for at the sales desk they gave me a new ticket for the next morning at 555am and i got a window seat in row 70 after an hour of being squesed in the seat and when i told the stewerdessi was a disabled vet she took me up front in row 7 there were 6 empty seats on hand with extra foot room and i could stretch out my injured leg i spent 15 hours in side the airport but i did get a cot and a pillow and blanket this saved my day robertjroper77@gmail.com"

Pros: "Clean plane, good crew. Always glad to land normally."
Cons: "Some small snack included? Wish we didn't have to pay for a carryon."

Pros: "Boarding was very fast and smooth. The flight was very lightly filled so guests were allowed to sit wherever they wanted. The flight staff was very friendly and the plane was clean. The plane landed earlier than scheduled at the destination and we were able to exit the plane immediately."
Cons: "Seats are uncomfortable, no complimentary snack or even drink. I was aware that guests are charged for carry-ons, so I planned ahead and packed all of my belongings in an under the seat carry on."

Pros: "Not crashing."
Cons: "Everything is sold separately, pay for seat, pay for luggage, pay for beverage. I really wanted to chew someone out for leaving us on the tarmac 2 hours. But who? Not the crew. Horrible experience."

Pros: "Staff was friendly"
Cons: "Baggage costs are excessive, seating costs are excessive, cost for soda is ridiculous."

Pros: "The crew was very pleasant. The young lady who served me the drink/snack was so sweet, and the pilot(s) were informative about the taxi times and weather forecasts. Each time I flew, they were on-time with boarding everyone."
Cons: "I don't like that they don't offer a free beverage during the flight. I believe the water is free, but you have to pay for a soft drink. I can totally understand a charge for alcoholic beverages and snacks, but c'mon... Additionally, the boarding process for my return flight was a bit disorganized. Instead of asking for one Zone at a time, like they did the first time I flew, they asked for Zone 1... then said, "Zone 1, 2, and 3." This made everyone rush up and clutter the area around the gate. That was silly of them to call all the Zones at the same time."

Cons: "It wasn't the flight although it very tight quarters. Also had to pay more for carry on baggage and also had to pay for the check in baggage therefore, I had to pay $85. more than I expected. I wanted to rent a car. I had never rented a car before. Expedia rented my car at 10 am and I didn't get to Orlando until 11 pm. They had already rented my car, so they charged for a bigger car. The ol bate and switch. I was in a pickle, so instead of paying $57. I had to pay $238. Therefore my inexpensive trip sure was very expensive."

Pros: "Boarding was fast, the ticket was cheap and we arrived early."
Cons: "They didnt offer free refreshments and that surprised me. I was not aware that I had to pay for my carry on. I fly frequently and would have paid a bit more to go with an airline that offered refreshments and 1 free carry on and a personal item. But instead my flight ended up be 2 times as much as with another airline. That really bummed me out because my budget it very tight."

Pros: "The flight attendants were awesome!"
Cons: "Not comfortable"

Pros: "Samoyed better"
Cons: "Is good is passibol"

Cons: "No it was fine!"

Pros: "Crew and boarding"
Cons: "Bigger seats"

Pros: "Seats were comfortable, Boarding was quick, everyone was safe and informative"

Pros: "crew was very rude and unprofessional. Flight was delayed due to maintenance. We were boarded the plane then de-boarded us for maintenance. then changed plane and delayed more. Then captain changed and delayed even more. No food or drink was offered. Asked for money to buy food or even drinks after making us wait. I was asked to push my elderly family member on wheelchair when asked for help during gate change. I was told to push my own family and i might miss this flight if I wait for help. never apologized for the behavior."
Cons: "crews needs to be trained well. need to know or have knowledge about customer service."

Pros: "Nothing."
Cons: "Spirit is a bad airline. Poor service. Poor comfort. Poor everything."

Cons: "WiFi on the plane"

Cons: "Not to be delayed for an hour and it being announced 10 min before boarding"

Cons: "The delay"

Pros: "I didn’t like anything ."
Cons: "Spirit is such a cheap airline. I payed a total of $250.00 just to get back home, you would think they would be nice enough to include a snack and a drink in $250.00 flight and not to mention they also charge for carry ons while almost every other flight includes a free carry on. what’s next ?? Spirit is going to start charging to breathe on their planes. Thirdly, the flight was over booked and the spirit employees were asking travelers to give up their seats."

Pros: "Flight Attendants were excellent and no delays"
Cons: "N/A"

Pros: "Everything crew was great ,fly awesome very satisfied..."
Cons: "It was nothing i didn't like i was very happy with everything ..."

Pros: "puntuality"

Cons: "Being traveling for a long time. Business and Vacation truly my most negative Experience travelling a can remember I would not recommend this airline to no one Staff at the counter no professional do not even try to assist the passenger Very nasty and just care for charge monies In the cabin worth they just care make you feel bad I would not recommend any one to travel on this airline."

Pros: "The time fly last"
Cons: "Price from menu are ridiculous expensives. Two hours fly without a glass of water for free? Come on!!"

Pros: "ER EXIT SEAT"
Cons: "Lines charges for carry on charges for food. That is why is called BARE FARE! Terrible."

Pros: "the boarding process"
Cons: "the delay"

Pros: "Planes were clean and both flights arrived early."
Cons: "With charges at every turn, Spirit is no bargain and overall an annoying experience. However, I was not going to write a review untilthe emergency row on my flight was seated with one single obese man who could clearly NOT complete the requirements of an emergency row had an emergency arisen. The row was otherwise empty. This wwas trenendously unsettling. What other oversights are daily practice for Spirit? I will never fly them again regardless of how inexpensive the base rate appears."

Pros: "That the flight wasn’t full"
Cons: "Seats were uncomfortable"

Cons: "Seats were uncomfortable, no space I felt like I was sitting in the next persons lap. Food and drinks were expensive...never AGAIN"

Cons: "Paying your carry on luggage"

Pros: "Crew was kind, after some coaxing waited for a family member of a fellow passenger who wandered too far from gate to make it back in 10 minutes."
Cons: "Need updates and alerts on delayed flight!! I was checking my phone every 15 minutes from the restaurant next to the gate, reloading the status page, and the status that it changed from delayed two hours to taking off now happened within a 10 minute window. Next thing I know they are calling for final boarding, last call, even though half the flight didn't make it there yet because they didn't update that the delay was cancelled until minutes before boarding. I understand we all need to take off ASAP, but they've got to understand if everyone was standing at the gate, there would be no room to stand so we all disperse and know we can check our smartphones for updates."

Cons: "im not one to complain but Wiskey Tango Foxtrot. I show up to the gate and they somehow canceled my reservation and gave my seat away! They put me standby on that same flight. We get to the gate and it's delayed an hour. After an hour it gets canceled because the flight attendants all called out!!! Seriously. Go to the front they put me on the next flight at 6pm (8 hours from the original flight I was booked for) That one gets delayed 2 hours and at this point the plane is over booked so I figured I'll just give up my seat and fly another day. Go to the front counter dude says the next available seat is in 12 days!!! And even if I want to change my flight the manger is on break. He turns to the guy next to him and in Spanish asked where she went and he said she went to the house. She is the only manger in the airport that has a code to change anything including giving my money back. So I book a flight with United and go back to the house. Worst experience ever. I'm in the military and fly constantly and have never had this horrible experience."

Pros: "Good staff on flight. There was plenty of empty seats and I got moved to a more convenient spot."
Cons: "Website is not clear. My carry on had unclear dimensions and I had to pay extra at the airport."

Cons: "Fees for everything, poorly organized boarding, poor crew service, poor attitudes! Flight itself was flown OK"

Cons: "Fight was cancelled without notice"

Pros: "The flight crew were very upbeat and friendly and made the flight enjoyable. The staff also played trivia games with the customers that kept everyone entertained. The flight attendant also gave my small son sticker wings just for flying and was beyond sweet."
Cons: "Our flight was delayed and we originally were all seated with out seat belts waiting to depart to only be told our flight was now delayed and that we all had to exit the plane and wait 2 hours. A flight delay is understandable but boarding and then having to get off was a little frustrating. The flight for the most part was comfortable but wished they at least had a front seat pocket to help hold items during the flight but instead only had elastic bands. Also the tray table is half the size of a normal one so holding a larger lap top is not that comfortable."

Cons: "Canceled"

Cons: "They separated us and put my 2 yr old all by herself 17 rows back and we have 3 children they put the other two children alone 3 and 8. They charged us for carry ons that were with in guideless except for the wheels on the return flight we didn't let them see the carry ons and no one said anything and were not charged the ripped us off on the out bound for 82.00"

Pros: "1. Nice crew that tried to compensate for everything else."
Cons: "1. Flight delays significant...4 hours late! 2. Tried to get me to apply for a credit card and fill in a form with my social security card number...NO WAY!!!!"

Pros: "I was very surprised at how well everything went for my flight. It was my first trip with Spirit and I had heard awful things about it not being cleaned properly and too small. My flight from Orlando to Newark departed late but arrived on time and the crew was really great. I would definitely fly with your airline again."
Cons: "Bag fees are too high. It feels different to pay more for a flight than fees for a bag. I would recommend reevaluating fee structure."

Pros: "Nothing"
Cons: "Everything"

Pros: "cheap"
Cons: "nothing"

Pros: "I got there"
Cons: "Everything else"

Cons: "The flights are always delayed for what seems to be no reason."

Pros: "Friendly staff"

Cons: "Late Boarding"

Pros: "Nothing... I didn't like the way the airline seems to offer such amazing prices only to find out that you pay for EVERYTHING. At this date and time 2017... no airline should have to charge for a simple carry on. Overall, I was unhappy with the experience. I would not recommend the airline or fly Spirit again. Unless it was an emergency."
Cons: "I didn't like the way the airline seems to offer such amazing prices only to find out that you pay for EVERYTHING. At this date and time 2017... no airline should have to charge for a simple carry on. The $9 club is really not that much of a discount when you are paying for everything like seat selections and carry ons. If the airline is going to charge for everything, then at least the hand out of water, coffee or a simple bag of buts or chips should be avail for FREE. I also couldn't believe there was NO WIFI not even avail for purchase. Its 2017 - come on. The seats are so uncomfortable also....stiff and hard. Not even support for your head or back."

Pros: "Nothing i had a bad experience because we had turbulence and i hate plane rides..i thought i was going to died that was my first experience and i would not like to experience that again...i think its because of the rain.."
Cons: "Comung back they were on time and everyone was good."

Cons: "Getting checked in and checking a bag was chaos. Then we waited nearly 45 minutes for our baggage to come."

Pros: "We got home safely"
Cons: "all the extra charges especially paying for a seat assignment"

Pros: "Missed flight due to car breakdown"
Cons: "never made the flight"

Pros: "Everything"
Cons: "I loved everythinn"

Pros: "Horrible!!!! I asked them to print my check in They made me wait for 45 minutes & then told me that it is too late , go on 1that flight. They wanted another $100 to put me on the afternoonflight which was too late for me. I ended up buyinga new tickets in United. I want refund for my ticket. I will never use this company again!!!!!"
Cons: "Horrible!!!! I asked them to print my check in. They made me wait for 45 minutes when I complainedthey called a supervisor & then told me that it is too late go on that flight. They wanted another $100 to put me on the afternoonflight which was too late for me. I ended up buying a new tickets on United. I will dispute the charge on my credit card . I want refund for my ticket. I will never use this company again!!!!!"

Cons: "Charged for checked bags. Seats don't recline. Not comfortable. Felt like a cattle car."

Pros: "Flight was delay for hour."

Cons: "Out flight was cancelled due to poor weather in Newark. Spirit wasn't at fault for the bad weather, but they left us high and dry in the aftermath. They gave us no help or information how to rebook, and chaos broke out as a couple hundred confused passengers scrambled to find temporary accommodations. My family ended up staying overnight in the Orlando Hyatt airport hotel, and booking a flight the next day at expensive last-minute rates. We ended up paying $340 for the hotel, and $2500 for the flights, for a total additional expense of $2840.Because Spirit refunded us $1200 for the cancelled flights, we ended up losing "only" $1640 to get home, with no help from Spirit to mitigate our loss or even to advise us what to do. This is not how an airline, even a low-cost airline, should treat its passengers. I heard many passengers, in the scrum of confusion after the cancellation, vowing that they'd never fly Spirit again, and it's hard to argue with them."

Pros: "Nothing"
Cons: "Everything"

Pros: "Great crew. Efficient. Timely kept schedule"

Pros: "The promptness and on time departure"
Cons: "That I had to pay $2.50 for a drink of water for my kids!"