Was unable to make it
The scheduled plane had a mechanical problem so we deplaned for alternative plan. It took six long hours to get another plane in. Meantime passengers stood in line for hours to make other arrangements. It would have been appropriate for the airline to call in extra staff to help stranded passengers. We missed the scheduled connecting flight and a tour. We got in at 1:00 am, 12 hours later than planned. We had meetings next day and were very tired because we got in so late
Flight Very late , when departure already at night Uncomfortable seats $45 for a bag and I have drop it off myself after pay
Same as all the other airlines in my opinion. Just way more afreoadable.
The seats were clean; the cabin looked very nice. The plane got me from point A to B safely. smoothest Lansing ever!
Flight was delayed 2.5 hours. No communication from the cockpit, 2 out of the 4 flight attendants we really crabby. Undersea storage was unusually small. I’m 5’8” and my knees were pressed against the seat in front of me and the seats are hard. My legs were numb for part of the trip.
AA flight was relaxed and smooth, crew was respectful and warm can’t think
Can’t think of anything I didn’t like
Movies, clean, efficient
Paying of my small Checked bag
It was a little hot in the plane at during start and touchdown
Arrived safely and on time.
No power outlets at seats.
Not a single part has a positive remark
Well - this partner of westjet was terrible. The amount of re direction to get to the final terminal was absurd .. that's just my venting My real problem is that then "crew" or team that represent s the American Airlines / compass part was just useless. A hand full of people - myself included didn't get a chance to board the plane as they didn't make any announcements. Beyond disappointing. When you check in they take your cell phone "in case " well no call no txt no nothing. It was a joke the level of service No apologies or anything just a group of any tired patrons getting the worst customer experience. I'll never EVER book a flight that has anything to do with American Airlines or its partners
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