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All went smoothly. That's what I want on a long flight.

Really good. Everything went smoothly. That's what I hope for when I'm on a long flight, especially with multiple changes. Thank you SAS.

I expected more, but they will nickel and dime you for everything. I did not enjoy flying with this airline.

Curious and efficient service ! First time flying with SAS and very pleased!

I wish they have given us explanations for the delays. And the rebooking process in Copenhagen was too long. I had to wait about 4 hours before they assign me a hotel. From there the handling process (accommodation, transportation and meal) was excellent.

Our trip plan from Kayak stated we were flying SAS. That was not true. The first leg was a Delta flight. We wasted 25 minutes before finding out to check in with the correct airline. Then our SAS flight for the second leg arrived 25 minutes late, and our third leg flight with SAS closed the gate knowing the flight delay was SAS’s fault, and that this flight would only be backed up 5 minutes. The final kicker was that between Delta and SAS, they lost all our checked luggage.

Since our earlier flight was delayed, we missed this flight and were rerouted on Lufthansa 2 days later.

Scandinavian Airlines is terrible. Flight was late. Lost luggage. Rude flight attendants. Terrible experience.

The flight was very cold, and the seats were rather uncomfortable. The food has been better on our other SAS experiences. Most significantly, the luggage with most of my wife's personal items and clothes didn't make the flight. Hoping for a quick resolution, but no real opportunity to speak with a Human has us concerned.

Ancient aircraft (busted armrests, poor cabin temperature with no option for passenger control). Garbage everywhere. Risible checking of safely conditions on landing. Also, late.