Daily cleaning, installation of cabin HEPA filters
|May||Best time to beat the crowds with an average 2% drop in price.|
|December||Most popular time to fly with an average 4% increase in price.|
Average price round-trip
|$611||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
United Airlines, American Airlines and Qatar Airways have all waived their change and cancellation fees on flights from Palm Springs to Illinois. Confirm policies on booking site.
|Flights to Chicago||4h 13m|
The cheapest ticket to Illinois from Palm Springs found in the last 72 hours was $109 one-way, and $124 round-trip. The most popular route is from Palm Springs to Chicago, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $34.
American Airlines flies most frequently to Chicago from Palm Springs. In general, Lufthansa, Qatar Airways and United Airlines fly the most to Illinois.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries, UK, Ireland and Brazil in the past 14 days. Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Illinois.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Illinois is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Illinois with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Illinois up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "I reached y destination."
Cons: "One flight attendant yelled at me for switching seats, even though I had asked permission to move seats. Another flight attendant clumsily kicked me when leaning over to serve another passenger. After living in Japan, it's pretty rough to see the low bar of American customer service."
Pros: "Boarded as soon as I arrived at the gate. Left and arrived on time. Happy, pleasant staff. Everything as expected or better."
Cons: "Nothing, really."
Pros: "Actually leaving the airport after 2 hours late was the best part."
Cons: "Not be hours late. And then when you finally land have to wait longer for an open gate cause they're doing work on the other ones. A lot of poor planning on this trip. Very disappointed in this experience cause I love to fly."
Pros: "The pilot did an awesome job of welcoming travelers and keeping them updated on the flight status."
Cons: "I sat almost to the back and there was not enough lunch by the time the crew made it back there so I had to eat breakfast instead of lunch."
Pros: "Nothing exceptional stands out"
Cons: "Flight was not on time"
Pros: "Amazing Crew and had a real airplane to ilm for a change!"
Cons: "Two bags delayed between JFK and MSP."
Pros: "see above"
Cons: "Delta seems to be running their interiors much hotter then ever I can recall. This flight was hot enough to drench my shirt with sweat."
Cons: "That I mis my conecting flight to Washington do to one of the crew members being late"
Cons: "we began the boarding process late, which can be understandable, although the plane was there pretty early. Once the boarding began, someone, I presume the gate agent, essentially gave a countdown to hhow many minutes were left until the flight could have an "on time departure". I travel nearly every week so I value being on time. However, a minute by minute call to hurry up on a flight that was sold out was over the top. There was mumbling among the passengers, to the point of someone joking "Free cookies and water if we make it on time?" Just a bad gate experience, but bad enough that peopoe were commenting, and I waited for someone from the cockpit to del\part so I could mention it to them."
Cons: "Plane was late numerous times. Boarding was painful"
Pros: "The crew both going and coming from San Jose, Costa Rica were incredible."
Cons: "The long waits on the tarmac waiting on other planes to leave. Which was a big problem because it caused a lot of us to either barely miss our flight or miss our flight."
Cons: "If we're going to be early, have a gate ready."
Cons: "The lines were so long in Palm Springs that myself and about 8 other people missed the flight. I arrived 1.5 hours before my boarding time."
Cons: "Flight delayed 2 hrs"
Pros: "After almost every airline cancelled. Delta still took me to where I needed to go with not one single problem. That pilot was amazing. I forget his name. But the plane didn't slide or anything during take off. Amazing."
Cons: "What was there not to like. We were a little bit late but I wasn't in a rush. I planned well ahead. Delta moved my flight from 10 a.m. to 6 a.m. and that was perfectly fine with me."
Pros: "Once aboard, flight went without a hitch and flight crew was attentive"
Cons: "The inflight entertainment options need to be expanded - I've run out of movies that I want to watch!!!"
Pros: "As poltronas estavam OK."
Cons: "No voo MEX-GRU o Sistema de Entretenimento nao funcionou por quase 3hs. A refeicao foi muito fraca, tamto no jantar quanto no café da manhã. Onde ja se viu comer feijão preto com onelete no cafe da manhã??? Deveriam pensar no tipo de passageiro q estao atendendo."
Pros: "Was initially hoping to fly a US airline but will now look for Aeromexico first. Exceeded my expectations!"
Cons: "The layover in Mexico City was a bit long and the airport was not so great"
Pros: "We were probably in the air for 30 mins; great short flight. Plane wasn’t filled so had plenty of space."
Cons: "Haven't made it yet... still on standby in later flight"
Cons: "No meal service in first class."
Pros: "Great flight attendant great people"
Pros: "staff was good, flight was not so good"
Cons: "Hated the storm we flew through, luggage came out of overheads....ugh"
Pros: "All was quiet. It was an early flight. Nice offer of more snack choices than other airlines."
Cons: "Didn't understand why I had to wait until getting to the gate to have a seat assigned when I purchased tickets several months ago. Since I was in the last boarding group, Had to check in my bag since it was already full, had fragile stuff in there and hoping everything is ok. it is what it is. Not anyone's fault but disappointing to have to do when I didn't plan on checking in and going to pick up at the baggage claim. This is what i wanted to avoid in the first place. could have at least offered to let us pick them up as we deplaned and not baggage claim!"
Pros: "Boarding, checking in etc. The usual stuff, nothign spectacular."
Cons: "Seats are getting too crowded!"
Pros: "Everything went as I had expected it to, and as I hoped it would. Delta was super on both legs of the journey to Philadelphia."
Pros: "The crew was beyond friendly and courteous. Lots of leg room."
Cons: "I was an older plane, it was louder than our flight down to Atlanta. Nothing they could do about it, but a slight annoyance."
Pros: "Clean plan and efficient boarding procedure."
Cons: "Horrible delay. Took off almost two hours post originally scheduled time."
Pros: "Friendly and informative flight attendants kept the passengers in reasonable spirit."
Cons: "Left nearly an hour late after confusion related to oversold seats and upgrades. The gate agent entered the plane multiple times. The landing was rough, the brakes were loud."
Pros: "Crew was informative. The food was above expectations."
Cons: "The 27 year old B747 was a pain. Seats are hard, and engines are loud. The cabin is extremely dry after 14+ hrs of flight."
Pros: "Spacious, clean, great host and hostesses. The flight arrived at our destination 30 minutes early."
Pros: "EZ play newer plane nice staff"
Cons: "Power plugs did not work in seating row and air vents did not work"
Pros: "Repair took just under an hour which I think is very good considering the paperwork that is involved. We were informed and everyone on the plane seemed to understand so the handling of the event must have been exceptional..."
Cons: "we took off 45 minutes late, business trip, but a slack day prepping for tomorrow, so still no big deal. Besides we picked up an hour by the time zone change. Im good!"
Pros: "Free food for all on this flight! Turkey sandwich was actually quite good! Great legroom, flight attendants, and pilot. Free great movie for all."
Pros: "The crew was friendly and accommodating, and service was good"
Cons: "I purchased a basic economy ticket and upon checking in, my Delta app said my seat was unassigned and I had to get my boarding pass at the airport. I checked back later and the app had me as number 7 on the standby list. I called Delta (wait time 3+ hours... my flight was in 3), and then the Delta app support where I was able to get through to someone. She told me that the ticket I purchased over a month in advance did not guarantee me a seat on the plane (???). She said that if I was bumped from the flight they would reschedule me for the next morning. She was pretty rude and made it seem like I had a 50/50 shot of getting on this plane. I rushed to the airport in hopes that I would be the first from Standby there, and the gate agent told me that I was fine and would board right after first class and be assigned a seat then. Great. Once I got my seat assignment, I board to find out there is someone else sitting in my seat...... They eventually called the desk and had her moved, but it was the weirdest boarding experience I've had.. and I've flown Spirit. These planes that Delta fly's are SO OLD. Both times I have flown Delta the "turbulence" has been so bad and cold air was blowing right on my the whole flight with no option to turn it off (it wasn't from one of the vents, but from the side). Someone close to me works for Delta and I know for a fact that some of their engines blow mid-flight.. and they tell the passengers that it's turbulence.. so that doesn't make me feel very safe. I won't fly Delta again if there is another comparable option."
Cons: "Travel delays and cancellations on the return to ATL was the big issue."
Pros: "I love that I was upgraded to first class!"
Pros: "On time departure, clean plane, competent and professional flight attendants, pilot announcements were clear and relevant"
Cons: "Check in took forever. Delta reservations made some type of mistake when they cancelled our flight to CUN and I needed to rebook the flight. It took the CUN counter agent about 30 minutes to correct their mistake. Then, as we boarded our flight, the bar code reader at the gate indicated another error that the gate agent took about 10 minutes to correct. CUN Delta staff was great and we appreciated the efforts they made to direct us around the airport."
Pros: "The crew, as always, were fantastic."
Cons: "Being delayed for hours because of bad weather 5 days ago is unfathomable. Delta needs to fix the IT scheduling issues causing the frequent delays."
Cons: "Flight attendants were a little snobby and didn't treat all passengers equally, in my humble opinion (note: I was sitting in 1st class)."
Pros: "Always have great experience with Delta flight attendants and staff. The entertainment on mobile phone was a really nice add-on, I had never seen before."
Cons: "Flight was delayed in taking off, waiting for connecting passengers. Plane was old, which is most Delta planes, but this one showed it. The tray table looked like it was from the 70s or 80s. Flying into Midway instead of O'hare was anticlimactic."
Pros: "The only thing that helped was that the flight attendant asked people to sit down if they did not need to make a connection."
Cons: "We arrived too late. The next flight was already boarding."
Pros: "Left on time, got in early, super easy flight. Baggage was quick."
Pros: "The gate agent was outstanding and extremely pleasant. The flight to OKC was only half full so the Crew moved everyone around so there was extra room on every row...that doesn't happen very often so I was excited to have extra leg and seat room!"
Pros: "Empty flight, got whole row to myself, nice staff, on time, smooth travel."
Pros: "Loved the seat back lcd entertainment"
Cons: "Not accepting Apple Pay. Who wants to dig out the wallet."
Pros: "Flight was on time. Attendants were nice."
Cons: "For the 100th time, you seats are too dang small."
Cons: "The plane had several problems mechanically. After we boarded we spent another hour waiting for the problems to be repaired. It added an extra hour to sitting."
Cons: "At the beginning it wasn't clear the flight was operated by AA, but it is a failure of the British Airlines broker who sold the tickets. We almost missed the flight"
Pros: "Lots on in-flight entertainment."
Cons: "Nothing, I pretty much just slept the whole time."
Pros: "Left early, crew was friendly"
Cons: "Bought a seat that was explained as not having another passenger on either side, but it was just two seats in a row."
Pros: "Spacious seats"
Cons: "Four and a half hours on board and just a cookie? Really!?"
Pros: "Mostly friendly staff and quick flight time."
Cons: "Only half the plane got snacks and drinks. Additionally, I was forced to check my bag, which is a pretty big deal because I was connecting to an international flight and was unable to retrieve my prescriptions in all the rush to check my bag."
Pros: "Although the flight was delayed from San Jose and Chicago yet they reached as per original schedule time"
Cons: "I was advised by customer service agent over the phone that it would only cost me $100 for an extra bag on my flight and that it would remain the same whether i paid it online or at the airport. However, at the airport i was told that the extra bag is $200. My office agreed to paying for the extra bag only for $100. Now I am out of pocket with $100. So disappointing."
Cons: "I got to Moscow, SVO. I didn't receive my bag. This sucks."
Pros: "The employees were nice. That's about it for positive words."
Cons: "As we were a few minutes from our scheduled boarding, the flight was canceled. The reason we were given was the weather, but the weather was fine in Chicago and it was fine in New York. No other flights were canceled, so the weather excuse didn't hold up. They wouldn't put me on another flight that day, so I ended up leaving the next morning on the first flight out but I was still late for work. They didn't seem to be very accommodating or apologetic and I didn't even offer compensation to those who had to stay overnight to wait for the next flight out. C'mon AA. Step it up! I would think that if you cancel a flight, you should help your customers get home the same day. Do whatever you can. I don't think you did whatever you could for most of us on that flight."
Pros: "the crew went out of their way to make you feel as comfortable as possible very nice"
Cons: "No wifi, no personal TVs"
Pros: "Good entertainment"
Cons: "Bad organization during boarding"
Pros: "Crew was excellent."
Cons: "The connection in Chicago was 3 HOURS late with several gate changes. People on the desk were rude and never explained what was wrong. They didn't even announce the gate. change. I got it from Kayak."
Pros: "Overall the flight was good, on time"
Cons: "Nothing at this stage"
Pros: "Our flight was delayed by almost three hours due to weather in Chicago, the crew was very helpful and the pilot kept us informed about the updates that he was receiving."
Pros: "The flight was a one way to PDX and felt fast and not exhausting coming from LHR. First time flying direct. Great food and snacks the staff took care of us. Bathrooms were cleaned over the trip which was great!"
Cons: "N/A - nothing..."
Pros: "Very nice staff"
Pros: "I loved the Movies that I could watch, Charger plug ins as well as the service. No extra hassel."
Cons: "Everything was fine. The flight was on time and I made it home safely."
Pros: "we have a very old plane from rome to chicago no entertainent"
Cons: "it was a 10 hours fly in a old plane without any charger for computers and tablets,no individual tvs"
Cons: "Delayed a total of four hous!"
Cons: "My tickets ultimately were booked through Kayak/webjet. I will never book through webjet again. You can't directly speak with an agent. They never sent me my e-tickets. I couldn't download my tickets prior to arriving at the airport. It was super confusing because I couldn't figure out whether I was flying on British Airways or American Airlines. I didn't know what terminal to go to. I finally checked in with American even after they told me to go to British Airways. Next, American said that my booking was messed up such that they couldn't check my bag through. So at Chicago I had to exit the Secure area, pick up my bag from baggage check, check it back in and go back through security. I still didn't have my ticket for the chicago-barcelona leg of the trip. At American, they told be I had to exit the airport again to go to British Airways for the Chicago- Barcelona leg of the trip. Luckily, i asked another agent and she confirmed my flight was though American. It was the most confusing flight experience, I have ever had."
Cons: "Think it is ridiculous that I had to pay so much to select a seat ahead of time, and it was just a regular seat. I can understand for extra legroom or exit row, but for a regular seat, that is ridiculous. Then there was a fee to change priority boarding, so I could ensure I was able to have my carry-on with me, instead of risk having it go underneath. Unable to use the entertainment, as I was unaware had to use my own device, which I had not set up in advance."
Pros: "There was nothing too bad other than I wasn't able to check in online bc our first leg of the flight was operated by American Airlines. But there wasn't anything that really stood out that would make me want to fly them again other than it was the best price."
Cons: "The flight was delayed for 2 hours and after seated in the AA plane for 2 hours, the flight was canceled because without pilot?! Changed to a UA plane but after seated in the UA plane 1 hour, the plane needed to be maintenanced. Had been changed to another UA plane. After three times into three planes, arrived Chicago at 3:30am without the checked baggage."
Cons: "Nothing at all"
Pros: "our original flight was cancel due to snow, and we were placed at a hotel and food vouchers were given as well"
Cons: "no head set were passed out making video entertainment useless"
Pros: "Almost half empty cabin made this a very pleasant flight!"
Cons: "Food on AA was mediocre as usual. Edamame salad was nice and fresh for a change. Desserts are now prepackaged wrapping similar to candy bar..."
Pros: "An old aircraft but well maintained. Crew was courteous and efficient. No food or entertainment"
Cons: "Delay in receipt of baggage at Chicago"
Cons: "Okay, but flight was delayed."
Cons: "Flight itself was good, but will never book via JustFly again. 2/3 of my flights were cancelled and I was never notified. Then I had to call to reschedule, which took almost an hour. Then they stated they would send my confirmation via email 24-48 hours. 3 days later and the confirmation still never came. SO I had to call again and wait another half hour. No point in booking through a 3rd party for that type of hassle."
Pros: "Options for entertainment. Seats felt larger. Plenty of storage space for carry-on luggage."
Pros: "Overall, I'm pleased with BA."
Cons: "This flight didn't have the individual TV screens."
Pros: "Air Berlin has very nice jets"
Cons: "The connection time was much to short, 40 minutes connection. I was in the back end of a 777 with a lap child. My stroller that was gate checked came back with a missing wheel on just"
Cons: "My flight was scheduled for 5.37pm, but came to the airport thinking that I could get an earlier flight to Chicago and I was there at 1pm, requested for standby status, did not get it because am not platinum of diamond member, asked for $75.00, of course I didn't want to pay and stayed in the airport thinking that my flight would be on time, but it was delayed and delayed and took off at last, saw O'Hare airport but it looks like the pilot could not land it because he did not get the clearance, but as a passenger, I saw the flight going around and around the Ohare area, at least 6 times, then after landing taxing took for ever. I WILL TRY NOT TO FLY IN AA AGAIN."
Pros: "delayed at both sides with very little announcements keeping us updated"
Cons: "That it got cancelled"
Cons: "The original flight was cancelled so we were stuck at the airport for nine hours. Then the replacement fight was a super old out of date place."
Cons: "This was the worst flight ever. AA is the worst airlines ever."
Pros: "efficient, courteous staff"
Pros: "All went very smoothly"
Pros: "It was five star all the way."
Cons: "They changed my flight schedule. God my refund, but missed my business trip"
Pros: "Service, clean aircraft, I felt AA cares about me"
Cons: "Changing gates before boarding"
Pros: "Clean plane, nice staff"
Cons: "Small seats"
Cons: "Why the hell would you sell a flight with a 40 minute transfer between a domestic and international flight that were in different terminals?! The only reason I made it was because the airport crew was great in helping me get through the airport quickly. And the only reason my luggage made it on time was because my flight was delayed for two hours."
Pros: "Friendly staff"
Cons: "I hit the side of my foot on a sharp piece if metal that was exposed on the right side of my seat. I bled and took pictures"
Cons: "The fact that my flight was cancelled and I was in first class. I was rebooked on delta in coach and united would not book me for first class."
Pros: "Excellent service from crew during flight. Luggage was lost and can not be found"
Cons: "Luggage was lost and cannot be found today is day 7 in Kiev Ukraine and no details about my luggage."
Pros: "Very friendly crew"
Pros: "On time"
Pros: "It was good. Very nice flight attendants."
Cons: "The plane was delayed 4 times...but I was kept updated."
Pros: "The guys in business class had it together! Wow! Totally felt like a special guest."
Cons: "Worst airline and customer service in the world."
Pros: "The crew"
Cons: "The seats r too small"
Pros: "Flight left on time! No problem in OHare with transferring planes. Next flight also on time."
Pros: "Food for purchase available is a good idea on long flights"
Cons: "People don't like surprises. Charging extra for seats, charging extra for luggage resulting in jammed overcrowded overhead bin space are not good ideas. United seats are smaller more cramped than your competitors making for an uncomfortable flight. Flight had no in flight entertainment or ability to charge mobile devices"
Pros: "All good"
Pros: "Delayed because of weather maintenance and people"
Pros: "I am slow walking due to health issues. Coming from Kansas City to Chicago was a problem. My daughter who was with me is physically handicapped. There was no transportation to assist us to get from one terminal to another one when we arrived. Thank goodness we had a two and one-half hour overlay. Going home was a different story. Two wonderful gentleman met us as we disembarked and speedily got us to our flight. We only had 30 minutes and they made sure we were there. Issac and the other man are to be commended!"
Cons: "The fact that no one was there to assist us with transportation."
Cons: "they canceled the flight and put us on american airlines wich was terrible"
Cons: "Flight was delayed until the next morning because of weather"
Pros: "Nothing what so ever!!"
Cons: "EVERYTHING..........I paid to fly ANA not god damn UNITED!!!!"
Pros: "Nice seat space (upgraded) Good flying into Chicago"
Cons: "Our plane and seats were changed by United (originally thru SFO) and we ended up in front of the exit rows so seats did not recline. The crew announced that this was not a full flight but asked that and movement await all boarding. I waited until airborne and moved into the empty seat in back of me. It actually was comparable to my own but I remained now that I moved. Several hours into the flight a male attendent told me I had to return to my original seat. No explanation. This did not present a hardship but very unnecessary and possibly risky not to have manpower in the emergency row."
Pros: "Crew. Pilot did an excellent job getting us back to Chicago. Flight attendants were friendly. Couldn't rate food or entertainment,there wasn't any."
Cons: "Seats were not comfortable...fold-down tray was too low..seats too narrow."
Pros: "After reading ratings of the US Airlines, I wasn't expecting much of United. The only drawback to a 5 star run was the boarding process. The crew, food, and entertainment were all top notch."
Pros: "Crew was nice"
Cons: "United did very little to accommodate our cancelation"
Pros: "The staff on this plane was friendly. There was room to stretch"
Cons: "We Weren't offered any drinks"
Pros: "United got me from point A to point B"
Cons: "Crew was rude, not just to me, but to other patrons. Flight was packed going and the man scanning boarding passes spoke to those of us asking simple questions as if we were stupid and defiant. Was he a prison guard in his previous job? On the way to Newark, I had an aisle seat. One of the stewardesses blazed by me with a cart ramming it into my shoulder without so much as a, "sorry." I'm not a big woman but maybe as I dozed off I leaned over a bit...There is no way she didn't feel her cart hit me. Rudeness, it seems is a part of the culture at United because the flight attendants coming back squeezed past the long line for the bathroom without saying, "excuse me." They did however, say, "I need to get by," and one of them brushed by the gentlemen sitting next to me and bumped his laptop and coffee. Overall it seems that the crew working these particular United flights have forgotten that we pay hard earned money to fly. Some of us are going on vacation, to see loved ones, and some are flying to deal with unpleasant circumstances. The staff may fly several times a day, but most passengers do not. There's a lot of prep and anxiety, that goes into taking a flight and a surly flight crew multiplies that anxiety. No one wants to fly with a crew that hates their job."
Pros: "Before boarding the attention was very good"
Cons: "After boarding the seats were broken, there was no entertainment and the food was next to nothing"
Pros: "Efficient, professional and speedy service"
Pros: "Bad good, good service but 5 hours delay"
Cons: "The airplane food and the delay in Chicago"
Pros: "Entertainment selection was good"
Cons: "Seating comfort was *horrible*! Looks like they've made the seats more cramped, especially when the seats recline"
Pros: "The staff was pleasant tho"
Cons: "I missed my connecting flight in Chicago due to my first flight being delayed an hour, which in turn forced me to stay overnight because the next available flight wasn't until the next day"
Pros: "The onboard crew was lovely, I especially appreciated them asking those who were not transferring to another plane to wait until those who were got off as we were 45 minutes late"
Cons: "The male gate agent in pittsburgh was the rudest and least helpful person I have every met in all my travels. When flight was delayed for weather reasons, and looking like we might not connect in ORD he could only say 'call united'"
Pros: "Crew took special care of my guitar -- much appreciated."
Cons: "Small plane. Kept bumping my head when I got up."
Cons: "Delayed Three hours because Plane wouldn't start."
Pros: "friendly crew. speedy, reliable flight"
Cons: "insufficient overhead storage. could not accommodate the one carry-on and one personal item room for all passengers."
Cons: "There is nothing more disappointing than having your flight delayed after a long week when all you want to do is get home to be with family."
Pros: "The crew worked furiously to get everyone her drink & snack. Boarding sequence was orderly."
Cons: "Most of the time, the weak link is in check-in. For CLE-ORD, too many huge personal bags & carry-ons slipped thru the process resulting in takeoff delay as the staff checked for overhead cabin space back & forth. Inside the jet, the crew had to look for cabin space, rearrange ridiculously large bags...in order to fit my backpack. More delay. Some "personal" items were larger than most carryons."
Pros: "They had movies you could watch, for a price"
Cons: "I think united pays it's staff to be unnecessarily rude. It's so much rudeness that is almost ridiculous. Their demands, censure and dismissals of customers would make you think that you are their servants instead of customers."
Cons: "During my round trip my flight was delayed 4 times and canceled twice. On the first cancellation I had to get a hotel room because the next flight wasn't for 24 hours. Then, that flight was canceled but the booked me on another airlines. At first they were going to make me wait another 24 hours until I had told her that I had already did that once. The desk clerks were rude on every encounter."
Pros: "I'm handicapped and the help getting from terminal to terminal. The people were very helpful."
Cons: "I have metal leg braces. I had to remove them to get in the seat. So the flight was uncomfortable. It would be nice if the plane could have handicapped seating.I know I wouldn't have minded paying a little more for comfortable seating."
Cons: "My itinerary had to completely change."
Pros: "Pilots and some flight attendants were kind and friendly."
Cons: "On the return home, I was seated in the last row right next to the lavatory. I was bumped into at least 25 times by other passengers and flight attendants. I would suggest removing the aisle seat on both sides."
Pros: "The crew was the most polite, calm and reassuring crew I've ever come across. When faced with the mounting frustrations of a cabin full of delayed passengers, these guys were smooth as silk. Bravo!"
Cons: "Being grounded due to weather is unfortunate, but the team did so well in managing expectations, it's hard to be mad."
Cons: "Grant flight , i flew with my daughter in business class the service was very good , food was great , missed watching direct tv as the Olympic Games was going on , but over top notch"
Pros: "Everyone was very friendly"
Pros: "Was nice"
Pros: "When l got to airport I was advised my flight had been canceled. Rerouted on United airlines thru Washington Dulles. Waited on Tarmac 2 1/2 hours due to bad weather, etherwise everything was good."
Pros: "I liked when I got home 12 plus hours later than I was supposed to!"
Cons: "The three canceled flights and 7 delays that I was out through were awful!"
Cons: "We got on board, waited 20 minutes. Capt said it was a bad reverser, and we were waiting on paperwork for 15 minutes. Long story short, they make us leave the plane after 2.5 hours. Then we wait in the airport for another 2.5 hours. I missed my connection and spent 10 hours in Chicago."
Cons: "The seats on the flight from LAX to ORD are built for people who are under 6' tall. You need to disclose the fact that your seats cannot accomodate a person who is 6'2" and 200 lbs. or you will need to accept medical responsibility for the damage done to a persons musculoskeketal system."
Pros: "Didn't get beat up or dragged off flight so better than United"
Cons: "Woman at gate unable to provider updates with when delayed inbound flight be there and when we would be boarding Crew unable to provider estimate with new landing time so that we could update our ground pickup at destination Front bathroom broken on a 40+ row flight! Incredibly inconvenient for passengers towards front especially when they have their snack/drink cart out which no one wants anything from anyway because it all costs money. Get that out of the way! One attendant was rude to my wife and son when they were trying to get to the rear bathrooms. Crew did not know which baggage claim our bags would be at. Won't make the mistake of flying Frontier again because it's cheaper (rude service, delayed flights, no refreshments = cheaper). I recommend other travelers splurge for any other airline (maybe not United)"
Pros: "The cost of flight, pilot was very smooth."
Cons: "The people around me. But that isn't within your control .wasnt aware of extra cost to carry on . Because who doesn't fly with some kind of item."
Pros: "Flight was on time. All but one crew member were pleasant and professional. Low cost initial fare, but..."
Cons: "Relatively short flight made absence of beverage and food/snack sufferable (without paying high end bar prices for for snack or drink). Paid for reasonable leg room, carry-ons and a checked bag. So, after all those fees, flight cost was average."
Pros: "Service was fast and friendly and very efficient!!"
Cons: "Everything was fine other than how cold it was on the plane. The coldness actually woke me up several times because it was so bad."
Cons: "Our flight was cancelled twice and solutions were handled poorly by frontier's customer service. I will never fly with this airline again."
Cons: "Flight was cancelled at 2 am. Was told flight was on time at 855 pm. Was then delayed to 11:30. I am not receiving flight compensation emails at this time. This was horrible. The voucher they gave us for a hotel did not work. HORRIBLE EXPERIENCE."
Pros: "Over all there was nothing to complain, you get for what you pay for. the Plain was good and clean, the Staff where friendly and helpful."
Cons: "I do not like that I have to pay for my Carry on bag, charge me up front when I buy the ticket."
Cons: "I wish the seats were able to recline for comfort. Other than that I really enjoyed my flight."
Pros: "No frills on this flight. I did not partake in the food or beverage services nor did I check or carryon any luggage but the flight was relatively smooth and seats were of average comfort but all of it was worth the great price I paid for the quick trip"
Cons: "No cup holders and my seat didn't recline so I couldn't sleep."
Pros: "The flight arrived 40 minutes early."
Cons: "I paid $40 for a carry on. The plane was not pressurized, I've never had my ears hurt to bad on a plane."
Pros: "The plane did not crash. That is the only positive aspect of the trip I could come up with."
Cons: "I paid for my checked luggage, which was expected and fine, however I was told my carry-on bag was okay but it was not. After my ticket had been scanned at the gate and I was already halfway down the gangway, a gate agent began yelling at me to come back. The other passengers looked at me like I was a criminal or something and it was quite humiliating. The agent said (rather rudely) that I had to pay an additional $40 for my carry-on. I explained that I was told the bag was fine when I was at the ticket counter but they did not care. They further informed me that I was paying $10 more for my bag than I would have at the ticket counter, leaving me feeling scammed. I emailed the company immediately upon arrival, explained the situation, and asked for a refund of the carry-on fee given the unusual circumstances. I was flatly refused. Horrible experience, horrible employees, horrible customer service, horrible airline. Their ticket prices might be low, but that only seems to be to lure customers in so they can be tricked and swindled for more money. I paid more for my bags than I did for my ticket!! This company seems to operate on a "bait and switch" business model and through some research I did on them following this experience I found they already have compliants against them to the Better Business Bureau. AVOID THIS AIRLINE AT ALL COSTS!!!"
Pros: "Flight crews, from the pilot to the attendants, were very polite & seemed responsive passenger needs. Boarding was ok - could always be better."
Cons: "My flight on Friday was delayed by 4 hours and my flight on Sunday was delayed by 2.5 hours - making what was supposed to be a relaxing weekend bookended by terrible and exhausting wait times at the airport - expensive too because I ended up having to eat at the airport for both. Didn't arrive at my final destination on Friday till 2am. The seats on the plane, I found, to be super uncomfortable."
Cons: "Our flight was delayed over 4 hours for "maintenance issues" and when it was delayed a final time, for an additional 30 minutes, they finally gave us a food voucher that none of us could use, having already eaten during the first 3.5 hours of waiting. First, and only, time I will ever fly with this airline."
Pros: "What is to like?"
Pros: "I'd like to not be charged for a carry-on."
Cons: "I did not like the overselling, extra fees (i.e. carry-on charge)."
Pros: "The actual flight itself was smooth and as expected."
Cons: "Everything else but the actual on air time itself was awful. At ORD the lines were short/fast but the agent was a little rude, it was my first time flying Frontier so I just had a few questions and she made me feel like I was annoying her or wasting her time. At the gate the boarding process was as expected, except I think the gate agent could have done a bit better crowd control, it was really cumbersome to get across the multitudes of people with unassigned seats or later zones that were clogging up the entrance just standing there. The flight was smooth. Upon arrival at PHX luggage took upwards of 30+ minutes to arrive and some passengers had to wait much longer. My luggage arrived damaged. I filed a report at the Frontier desk but their response was to ask me to leave my broken luggage there, take my items in clear trash bag and wait for a voucher. How am I supposed to take my items to a hotel for business meetings in a trash bag? That's not an acceptable solution to a problem I did not create, baggage handlers did it. When I got to the hotel I realized that the items I had on the front pocket of my luggage were tampered with and one item was missing. I was told I could go spend the money to replace my luggage and bring them back the receipt, and then leave them the broken luggage cause and I quote "you can't have it all". What does that even mean? I can't have MY luggage? That I brought in perfect condition and the baggage handler broke? Come on. They did not explain if they would offer a refund immediately upon receiving my receipt, it was all very rushed and vague and I was going to miss my transport so I had to leave. They did not give me a claim number or a number to call back at. Nothing. I wasn't even being rude or loud or annoyed like some customers get when these things arise. I understood perfectly that it was an accident and these things happen, but I still deserved a proper response and decent treatment, since I just paid $45 for a checked bag only to have it be broken. On the day of my departure from PHX I arrived at the airport on time, 2 hours and 15 minutes earlier from my departure. I stood in line at Frontier for an entire hour to check in my luggage even though I had checked in online and already paid my fee. I asked if there was a place for people who already were checked in and a rude airport staff member told me to just "get back in line". After waiting in line for that long suddenly the desk agent yells to all the passangers from a flight to Denver to move up to the front of the line, so about 100 or more people move ahead of me despite the vast majority of them having arrived late. I understand their flight was leaving earlier but what about our flight? How is it reasonable or fair to reward people for being late and make people who have been dutifully and calmly waiting in line FOR AN HOUR standing with heavy bags wait even longer? The whole thing was just terrible!"
Pros: "Quick easy no hassle"
Cons: "Having to pay alacarte for everything"
Cons: "crew was rude and very unprofessional spent 30 minutes taxing before take off (probably wasn't their fault but annoying) landed on time but only deplaned 40 minutes after we landed they have no snacks on board, or rather should i say they sell everything and its all pricey there is very little leg room, very uncomfortable flight"
Cons: "When I got to the gate, I was told that I had to pay $45 for my carry on luggage, which I found it to be somewhat insulting (if I had agreed to check-in the luggage it would have been 'cheaper' only $40). This was the first time I had ever been asked to pay for my carry-on luggage, and the basis for me to never fly Frontier ever again. They claim that it was because of the ticket I purchased through a third party, and I told them that they should not advertise any tickets where you intend to charge people for their carry-on luggage. To make things worse, it appears that Frontier does not participate with the TSA pre-check program, and even though I had my global entry card with me, the officer at TSA pre-check would not allow me through this line because of the airline I was flying with - Never again!!! I suspect that on my way back I'll be forced to pay another $45 for my carry-on luggage, which I despise."
Cons: "i did not receive the option of a beverage. I sat in the rear of the plane, and by the time the crew was near me, there was not any more time to allow the option of a beverage."
Cons: "Flight 33 minutes late leaving. Did not realize Frontier now charges for everything. My mistake but realized I could have flown on American for same price after all extras added to ticket by Frontiet. Not likely to ever fly on Frontier again."
Pros: "The crew was professional."
Cons: "The seats are not comfortable so it makes it difficult to sleep. Ours was a red-eye so that was not good."
Pros: "Flight attendants and gate personnel were very gracious. Nice flight (weather cooperated) and no delays."
Cons: "Desk personnel at ORD were horrible, very abrupt, and just plain angry. Everyone has a bad day, but I'm easy to deal with and the only thing I did was step one foot over the "wait" line to the counter. I apologized after you snapped at me and continued to smile... while you continued to frown and be condescending. That alone means I don't fly your airline again. I can afford the extra for Delta and I should have stayed there. Seats were really uncomfortable and though we paid extra for the better seats, leg room was at a minimum. Again, about what I expected. All told, for 1 bag and a little more legroom, we paid an extra $115 per tick. Not really any savings over a more full-service airline."
Cons: "Uncomfortable chairs,"
Pros: "The worst flight I have ever had. Most uncomfortable seats I've ever sat in. I will never ever fly this airline again. They also charge for everything. Everything had a fee. Horrible experience. I guess AA is the best."
Cons: ""Upgraded" to the most uncomfortable seat I've ever flown in. Expensive checked and carry on. Flight attendants were all extremely rude and unprofessional - spent the entire flight ignoring the passengers and clustered at the front of the plane complaining about coworkers. The flight attendants were doing much of their work by flashlight - seemed very substandard. No welcome. No goodbyes. It was clear that they had disdain for the clients. No food or beverage service. Will never consider Frontier again."
Pros: "Flight left on time and arrived a little early. Staff always offering seatbelt status in a prompt manner, keeping our safety in mind."
Cons: "Hard to get any sleep in a cramped space, but that's how it usually is on a redeye."
Cons: "landing and waiting for a gate for 45 minutes. We were an on-time arrival without a gate? That is very poor planning and anticipation of flight needs."
Pros: "Easy boarding, knowledgeable staff...friendly service"
Pros: "Amazing service. Kat and Linda from MIA airport check in were phenomenal and completely made my trip in every way possible. I hope frontier recognizes how truly lucky they are to have these women on their payroll."
Cons: "$1:99 soda realy"
Pros: "Overall good experience. Flight got in early but then had to wait for gate to clear."
Pros: "First of all they charge you 40$ in internet for your carry on bag ! You dont have food or snacks Its cheap only If you dont have any bags otherwise take an other airline !"
Cons: "Over 1.5 hr delay in Las Vegas- sometime cannot be helped, I understand."
Cons: "I spent the entire day in the airport b/c they strung us along 2 hours at time. Then when the plane was finally ready they had to get a new staff for the plane and delayed us another 4 hours. Couldn't they have planned ahead and found a staff before the plane was ready?!? Or if they had just told us upfront the repair was going to take 8-12 hours we could have made use of our day. Losing a whole day of productivity when you own a small business is catastrophic. Frontier really screwed me over."
Cons: "the seats"
Pros: "The crew was fine."
Cons: "They charge for everything, is a scam . I will never book a flight w them."
Pros: "Not much"
Cons: "A whole lot"
Pros: "overall we were most happy with our experience we have never traveled on Frontier not used to all the separate fees but, it was all good!"
Cons: "Well first I didn't know you have to pay $45 for a carry on. And $60 at the door . The price I paid was the same as other airlines, this was just out of place. The seats are uncomfortable Snack choices are limited No entertainment or wifi"
Cons: "Delayed with no information given. No charger ports."
Cons: "Paying to sit next to my husband, delayed, got in late and had to sit there for another 45 minutes so instead of getting off at 7:30 it was about 10:00. Crew was rude and pushy and the tray tables were half the size of normal airplane tables."
Pros: "flight takeoff and landing on time---- waited 35 minutes for bags"
Pros: "Nothing. No, wait. It was a short flight. Only three hours. Seemed like more. Worst seats in industry."
Cons: "Charged for everything, except a cup of water! Seats cheap, no padding, do not recline, poorest legroom in industry. Crew spent time on PA system trying to sell Frontier credit card; no takers! Changed by seat selection with no notification. Gave me the enviable middle seat after letting me select an aisle. Probably gave my seat to one of their "select" chumps. I mean who would fly this airline more than once? Charge $30 -$45 for single checked bag, with a surcharge for holidays! Frontier used to be a good airline, about 20 years ago. Now advise you avoid."
Pros: "It was a smooth experience"
Cons: "Paying for carryon and a seat"
Pros: "Not much. I got from point a to b on time though."
Cons: "The carry on luggage charge is offensive. No clear explanation of the policy on site. Kiosks don't work reliably. Seats are uncomfortable with minimal padding and no head rest for this redeye flight. Nearly impossible to get rest. Too expensive for what it was."
Airlines flying from Palm Springs to Illinois have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights