I got the last seat on the plane, in the back in the corner against the window, and I paid a competitive price for my ticket several weeks before the flight.
Personal demeanor not good on flight returning to LAX..Great and superb on the way to Portland
Due to an aircraft maintenance issue we switched planes but the catering/food didn't make iot on the new plane. On the way home the in-flight entertainment/wifi was not available. Throughout these difficulties the staff and crew were fantastic to deal with!
Quick boarding, efficient and pleasant crew. Wish they worked the mic better in the terminal to be understood more clearly.
The flight was canceled so i booked another flight with Delta, so essentially there was absolutely nothing that i enjoyed about my experience with this flight
Flight was cancelled while everyond was on the plane, ready for take off
Boarding, crew, and duration were great. The lack of built-in entertainment is a turn-off, especially in this day and age. I’m also tall, so comfort is always an issue. More legroom without extra cost for taller passengers would be great.
The people were nice. I did not make my flight and they immediately gave me the next one out.
This is the first time I fly with Alaska and it was a great experience. No delays, friendly crew, arrived on time. It was just a two hour flight from Burbank to Portland.
i liked that all seats had usb ports and a plug
The gate was too far away for the connecting flight
Compared with other carriers business class for an overnight was not worth the extra expense.
Easy to board. Flight was super crowded though so I didn't sleep well on that cross country red-eye flight. The aisles seem ot have gotten narrower and the seat smaller whn luggage and people are getting bigger so it would be AWESOME to have more space and breathing room in general ;)
Pilot Erika DeLong made us feel safe and at ease in a frankly scary time to be flying. Her warm smile and greeting and excellent command of the aircraft in foggy bumpy weather helped us all to calm our nerves and get us home safely.
Plenty of room for me and the cat in Premium Economy. Seat was comfortable. Boarding was a breeze. The lady at the special check-in desk was great, super helpful and professional.
Wish movie and music choices changed more often. Mostly same from a month or two ago when I last flew.
It was good. Just that the seats could not be reclined. The people behind were not ready to let the chairs be reclined
Plane left & arrived early- 5 Crew great. Wi fi - paid for 2, only 1 worked - so so. Waste of $. Coolie was good
There was no USB plug in my section of the plane. So I could not charge my phone. Also, there was no screen to watch movie or anything like that. Wish I had known that in advance, I would’ve brought my iPad.
Made all groups except 2 check despite ample bin space. Inflight WiFi and entertainment didn’t work most of the time.
