Daily cleaning, installation of cabin HEPA filters on flights from Palm Springs to Mexico
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 5h 10m
The cheapest ticket to Mexico from Palm Springs found in the last 72 hours was $194 one-way, and $392 round-trip. The most popular route is from Palm Springs to Puerto Vallarta, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $231.
Mexico has not implemented any entry restrictions for air travel, but travelers arriving from countries affected by COVID-19 will be screened.
A completed "Cuestionario de identificación de factores de riesgo en viajeros" must be presented to immigration upon arrival.
There are no mandatory quarantine requirements currently in effect in Mexico. However, travelers showing symptoms of COVID-19 will be subject to quarantine.
All other info
The land border between the US and Mexico is closed to all non-essential traffic as part of COVID-19 measures. This is reviewed on a monthly basis. This closure applies primarily to tourism and recreational travel. Cargo, trade and healthcare workers will still be able to cross the border. Check with your closest US Embassy/Consulate before attempting to cross the land border.
There are currently 617,425 active cases of COVID-19 diagnosed in MX and 32,981 deaths as of May 16 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Mexico.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Mexico is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Mexico with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Mexico up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Fantastic crew. Very helpful"
Cons: "The flight was delayed by 45 minutes... I don’t care about anything else just make the flights on time"
Pros: "Crew was amazing, friendly, and helpful!"
Cons: "We could have departed on time. The flight left 35 mins late"
Pros: "The crew was amazingly helpful and kind (as I was flying solo with my three kids). The seating was also very comfortable."
Cons: "In checking in the staff was no helpful"
Cons: "We got awful seats and sat nowhere close to each other"
Cons: "Everything was really easy"
Pros: "Plane shakey poo. Me so scared."
Cons: "seats were super small, like Jet Blue small except these had cushions and not plastic. I'm 6'-2" and my knees touch the seat in front of me even when I'm sitting upright. Maybe if I was 5' tall these would be comfortable? also, I didn't download the app beforehand and they didn't have the ability for me to download it midflight so I couldn't use their entertainment system. useless. but the staff was very nice. I just wish Alaska didn't buy these planes with the extremely limited leg room!!!"
Pros: "All was good"
Pros: "Clean aircraft, decent staff"
Cons: "Late takeoffs and delays both legs"
Pros: "Great airline delayed 2 hours because of a new paint job on the plane. Sat on the runway in sfo"
Cons: "Had wait on the ground for 30 mins for a gate to open up. That should NEVER happen"
Pros: "Good service."
Cons: "Almost 2 hours late. They recently changed their carry on size so now i need new luggage."
Cons: "No soft drinks. Really."
Pros: "Flight was on time."
Cons: "Just not the same as before the merger. I loved flying Virgin, plane was nicer, crew had a better disposition, seats seemed roomier. Maybe it was the mood lighting, now it's back to packed lackluster flights. At least on-time, and that's important. This leg better than flight to SFO 2 weeks ago with a broken seat !!!!"
Pros: "Glad it was only s 2 hour flight"
Cons: "The crew was rude and very impersonal Not helpful at all"
Cons: "So many screaming children and no option for window or isle seat (I’m quite tall) made it a bit uncomfortable."
Pros: "Only two hours Palm Springs to Portland."
Pros: "Cheerful flight crew and landed ahead of schedule."
Pros: "Comfortable seats, friendly staff"
Pros: "More legroom in coach than most airlines. Friendly staff."
Pros: "great airline"
Pros: "It was a nice flight everyone was very pleasant and I would fly again with you"
Cons: "I had a wedding gift for my grandson and I had it wrapped in bubble wrap and it was broken the box it was in was like it had been open I was heart broken. Why aren't they more careful with luggage?"
Pros: "First class upgrade"
Pros: "I liked how the airline boards general seating from the back to the front! It makes walking through the isle much easier and there was room in the overhead bin for my carry-on."
Cons: "I really can't think of anything."
Pros: "Everything was on time, nice plane, good service"
Pros: "Staff is always helpful and pleasant - text messages about flight changes/departures/gate changes, etc - always updated! And love the usb for charging phone."
Pros: "They're the best airline out there. Affordable, friendly and respectful with fair prices."
Pros: "It's a non-stop flight to Cabo San Lucas (SJD or MMSD to be more accurate) from KSJC. Little in terms of weather disturbances but be prepared to be created by the heat if you're landing during the summer!"
Cons: "No jetway so you're walking from a plane across the tarmac."
Pros: "We boarded fast and left and arrived on time"
Pros: "Free wine"
Pros: "Crew members especially Terrace"
Cons: "Couldn't get pre check on my boarding pass despite multiple attempts"
Pros: "Very friendly staff"
Pros: "On time flight. Pilot did great."
Cons: "Drunk men seated on each side of me that were loud and disruptive and cursed the whole 3 hour flight. They were even readily supplied more alcohol by the flight attendant twice which was really in poor taste considering how rude and clearly drunk they already were. They never should have been allowed to fly because their behavior was disruptive before we even left the gate in Palm Springs. Drunk people should not be allowed to fly if they cannot be quiet and certainly should not be allowed to purchase more alcohol once on board."
Pros: "Friendly staff, free WiFi."
Pros: "I've always liked Alaska, but they really blew this one!"
Cons: "Mechanical delay started as a "few minutes back to the gate", then 1 1/2 hrs sitting on plane at the gate without updates, then "get off the plane while we turn off the air", another 2 hrs without definitive info, then "we're bringing in another plan in a couple of hours", then after 5 hours of waiting, an announcement that flight is cancelled. Finally they announced a replacement flight setup for 8am, but at 4am, Alaska sent texts that the replacement flight was delayed till 1:30 pm. We finally left Palm Springs for Seattle at 2:40, 26 hours late. But the worst part of the experience was the terrible communication. A few e-mails or texts or PA announcements as the time passed would have saved about 90 passengers the frustration of waiting hours at the gate area and ticketing desk for info about options. Alaska should have been more respectful of its customers. Minimal effort was made to answer our questions."
Cons: "2 hours late no updates... poor"
Pros: "The crew was very accommodating"
Cons: "Arriving so late and all the delays"
Pros: "Staff on ground and on board were very pleasant and accomadating!"
Pros: "Fly on time"
Cons: "THIS kind of problems I don't like coz I have to go work AT 5.30 am and that's no store open everything is closed"
Pros: "Quick and easy read boarding, efficient beverage service on a very full flight, pleasant & courteous crew, on time arrival despite removal of rowdy passenger"
Cons: "No snacks."
Pros: "Everyone went out of their way to assist me. I am 87 & lately need wheelchair at both ends. Sandwich very good and smooth flight."
Cons: "Nothing to complain about."
Cons: "I asked the gate agent to assist with finding another seat other than the middle seat. I am 6' and 270lbs. He made no effort to accormodate me request. The only thing he did was look at the available seats and tell me there was nothing open. I ended up paying for a for an upgrade. To first class."
Pros: "Legroom was fine."
Cons: "We bought six tickets as a group for a flight to Cabo, three months ahead of the date of flight, paying almost twice as much as the fares were later. We also promptly checked in 23.5 hours prior to departure. Unfortunately, Alaska assigned no two seats together. We couldn't change it because they said the flight was full. Our two kids flew with us, and one of whom is a 12 year old girl. Even she couldn't be accommodated to sit with one of us. The staff on the phone and at the airport were of no help because the flight was full. In all other international flights I have taken over the past 30 years, the airline company always does group seat assignments appropriately so we are all seated together. Disappointed. Won't be recommending the airline to anyone. Sorry."
Pros: "Staff was nice"
Cons: "Didn't like that only drink choices were water and OJ. Only had pretzels, peanuts too would have been nice"
Pros: "Plane was newer"
Cons: "Seat did not recline"
Pros: "The crew was helpful"
Cons: "The flight arrived at MEX on time, but for reasons I don’t know, we could not exit the plane for an hour after arriving at the gate. This hour delay caused me to miss my next flight to Puerto Escondido, Mexico on Viva Aerobus. I had to stay the night in Mexico City because it was the last flight leaving that night, and I had to purchase a new flight to Puerto Escondido."
Pros: "Customer service"
Cons: "If was cheaper to Checked baggage"
Pros: "Nothing. I’ll never do business with Delta again. Not even to make use of the $80.00 voucher credit they extended. Delta San Antonio manager Delphine is an awful representative of customer service, and a horrible person!"
Cons: "I should have never flown Delta."
Pros: "I like that the middle seat is no used."
Cons: "Bording was not organized. Everyone got up at the same time and no social distancing. Was not handeled well. Same with the exit on arrival. Too many people got up out of ture. No sochial distancing."
Pros: "Not really"
Cons: "Being on time not delay 40 min"
Pros: "Everyone was perfect...!!!"
Cons: "We need a real meal, we appreciate the snacks but real meal is necessary."
Cons: "No hubo comida suficiente"
Cons: "More food more room - but hey that’s what we always want"
Pros: "Crew was amazing"
Cons: "Gave the option to chose seat"
Cons: "A late flight due to a mechanical problem. Missed connection and Delta was of little help."
Cons: "Very bad service, airline unrespectfull, discortesy"
Pros: "Great and faster"
Pros: "The flight was on time at departure and 30 minutes on arrival."
Cons: "Since I got a good deal on the ticket, my boarding zone was “Basic”. That kind of sucked, but I still could fit bag in the airplane so it all worked out"
Cons: "Put in early flight"
Cons: "Everything. Awful plane, seats and service"
Pros: "Overall ok."
Cons: "Cabin was freezing."
Pros: "Fast easy on time"
Cons: "Very uncomfortable seating"
Pros: "La puntualidad"
Cons: "Todo fue perfecto"
Pros: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"
Cons: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"
Pros: "Flight attendants were great"
Cons: "We were moved to the Exit row, but the woman at the ticket desk said that the seats reclined...BUT they did not!! So, that was a bummer!"
Pros: "The food and enterntaibment are always nice. The captain was super friendly and opportune with his communications. Seating was as fast as possible and boarding was swift."
Pros: "the service, on time departure, early arrival, FOOD at no cost"
Cons: "nothing...everything was great"
Pros: "Great service."
Cons: "No power outlets. No WiFi. Limited movie selection."
Pros: "Good i like i could watch movies from my phone"
Cons: "Not sure"
Pros: "Overall experience was great, landing, crew, snacks, movie selections it all was great"
Pros: "A great flight overall. Delta provided a lot of entertainment options. Flight attendants were very friendly."
Cons: "I don’t like that we had to pay for our checked bag."
Cons: "Delta staff is not too friendly"
Pros: "Easy transition from one gate to the next.."
Cons: "The food was not fut for human consumption and the servers did not care"
Pros: "Being able to watch movies"
Pros: "Seat was upgraded."
Cons: "The lines were so long in Palm Springs that myself and about 8 other people missed the flight. I arrived 1.5 hours before my boarding time."
Cons: "Bad food"
Pros: "The service was exelente"
Pros: "Flight was on time, crew was friendly, plane was clean, and boarding was painless and efficient. Food was served which was a huge plus. I appreciate having a choice of almonds for a snack."
Pros: "Even though I was disappointed by not being able to get the boarding passes from Delta for Aeromexico’s connecting flight to Bogota, I had an agent greet me after customs in Mexico to issue the boarding pass so I could use the transfer flight line. Excellent service throughout the entire trip."
Cons: "Confusion over my boarding pass at the Delta terminal in Detroit."
Cons: "My registered luggage was sent LAX->MDE and i had a short change in MEX. Running out of the LAX->MEX plane, the crew the said: "don't forget to pick up your luggage".. and then all went pairshaped. One member of MEX staff claimed the baggage is going directly to destination, another said that it won't and i need to pick it up myself and do god knows what with it. LAX->MEX flight delayed by 30mins, 1hr change time. Everybody relaxed just me loosing all my boozy contraband as i had no choice but to put my registered luggage thru security."
Pros: "In some Delta flights that I had in the past the plane was just ok, not bad, not good. But this plane ATL-MEX was great, very nice and conformable plane, it looks and feels excellent!"
Pros: "Tudo conforme esperado em um voo da Delta."
Cons: "Nada a reclamar."
Pros: "They hade entertainment"
Cons: "No food"
Cons: "I has nothing to do with the flight it self! The original fight was cancelled from Minneapolis to Atlanta (with no notice) I found this out by calling!! I was told a confirmation of a new flight was going to be email once the request from the support had been approved (the email confirmation was never received). I was also instructed multiple times to not show at the airport unless I had receive the confirmation. I was up most of the night waiting for this confirmation that never came!! I received an email this morning letting me know the fight from ALT to Mexico had been delay!! When I opened it to view the itinerary it showed she had been booked for the am fight at 6:30 am! after spending another hour and 35 minutes on the phone your support team could not find a fight until Dec.21!! Not to mention the accepted they had problems with their email system and phones, but asked why didn't I called,mmm I was on the phone for the 3rd time!!!! I am very, very disappointed!! Not a discount was offer or a fight the next day even when I was checking an flights were available!!! Here is the other part,,Rosa came all the way from Mexico to care for her ill sister for the last 2 1/2 months, all she asked was to be able to be back home for the holidays!! Your team insisted on scheduling a flight for next week or a full refund!! This was not a money matter!! It's about getting some one home for the Holidays who has helped a ill person during the most vulnerable time in her life!!"
Pros: "had connecting flight ready"
Cons: "the plane was 5 hours late, we did not even get free internet of a coffee or a free drink in the waiting room after debarring or in the waiting room connecting was ok, they had boarding passes ready but suitcases took forever to cross customs...getting bags almost an hour"
Cons: "Sandwich for dinner"
Pros: "Arriving to the destination"
Pros: "Comfortable seats"
Pros: "Flight on time"
Pros: "Flight on time and professional crew"
Cons: "Flight was delayed 2hrs."
Pros: "The crew was great"
Cons: "Check in on line was diffucult and did not include opportunity to precheck a check in bag. Acwaste of time fir everyine in line"
Pros: "Good flight"
Cons: "To have us sit together"
Pros: "On time"
Cons: "Smelly WC and crew"
Cons: "Seats had even less legroom than the worst US airlines. I'm and 5'8" and I could barely fit my knees and once the person in front of me decided to recline his seat I couldn't even do that."
Cons: "Entertainment or WiFi being available"
Pros: "Nothing. Iberia Airlines employs theives."
Cons: "Two one way tickets were purchased to Cancun. The layover was 2 hours... but since the first carrier was late, it caused us to miss our connecting flight. Because the 2 tickets were from different carriers, the airline charged us $1600 to buy new tickets. I would never buy tickets this way again."
Pros: "Perfect timing, pilots throttled up to catch up on a delayed departure, absolutely bang on. Cabin crew were great. Comfortable seats with recline."
Cons: "Inside could do with a clean, but it was an older 737 workhorse, typical wear & tear. I paid more than expected but I did get a good reliable service."
Cons: "El vuelo salió atrasado . Teníamos acientos en AM+. Incómodos El sistema de entretenimiento no funcionó. Pedimos que lo vean para arreglarlo. Nadie nos acercó con respuesta. Mal trato del personal a bordo"
Cons: "The plane is in terrible shape"
Cons: "Your customer service center is useless. The representatives do not help, they are mean and patientless."
Pros: "There was great service at the desk when I needed to have my flight rescheduled. Friendly staff in flight as well."
Cons: "Having less than an hour to deplane, go through immigration, them security just isn't enough time between flights. I missed my plane as Guadalajara immigration took almost 2 hours at 5:45am. I then had to add another flight to my itinerary. Planes are somewhat old."
Pros: "The entertainment"
Cons: "Lack of snacks, prefer chips"
Pros: "Choice of beverages was good, flight attendants impeccable."
Cons: "I was in Classe Premier. My seat was extremely hard to recline and my let rest wouldn’t extend. Very uncomfortable 2 and a half hours."
Pros: "Entertainment options"
Cons: "No announcements for landing. I usually wouldn't complain about arriving early but my shuttle was not available for two hours so the early arrival added that time to my wait time."
Pros: "Quick flight, ease going through customs"
Pros: "I didn't have a seat and was upgraded to first class, which was AMAZING."
Pros: "My husband and I enjoyed the convenience of the direct flight. It was so much better than spending several hours in airports just to save a few dollars."
Cons: "Horrible customer service and delayed all our plans"
Cons: "Lack of entertainment"
Cons: "A horrible flight!!! We arrived at 5:04pm then we sat on the tamarac for 40 minutes before they could find a gate for us!!!! What a horrible lack of management!’ Who runs this airport/airline!? At the end they moved us to completly different terminal!!! Had to find a new transportation to the hotel!!! Again, what a horrible display of management skills!!"
Pros: "We made it"
Cons: "We sat on the tarmac for two hours. The flight was cold and miserable and today I’m sick."
Pros: "Same as above"
Cons: "No issues"
Pros: "Surprise first class!"
Pros: "The amenities (entertainment, in-flight service) were limited."
Cons: "Upon deplaning in Cancun, an attendant asked me if I was staying there. I indicated that I was not, that I had a connection. He clearly knew I was about to be led astray, but he did nothing to prevent it. Maybe there was nothing he COULD do, but if so, why bother to ask?"
Pros: "Boarding went smoothly."
Cons: "Aeromexico was unable to provide the boarding pass for our second flight on the itinerary (operated by Delta) when we checked in in Mexico City (our checked bags were tagged all the way to Minneapolis though). They informed us that we would need to go to the Delta ticket counter when we arrived in Cancun (with a short layover). This is an unacceptable level of service."
Pros: "I try to fly on the best airlines due to the service, however the service has gone down"
Cons: "The poor service provided to customers when a flight gets delayed, there was no explanation, no gate, we were walking around the airport without any information and the food voucher barely cover a meal."
Cons: "I had to document my luggage in every airport"
Cons: "Got to the airport 2 hours before my flight to fly domestically. Waited 1.5 hours in line. Everyone who worked there didn't give a damn about anyone's situation. This isn't the first time the experience was miserable. I recommend viva or volaris. This airline can't get it together."
Pros: "It was ok from mexico city to cancun"
Cons: "All the bad experience in mexico city only"
Pros: "Nice plane"
Cons: "Delay, gate change, reissue of boarding pass. It was confusing. Mostly airport issues, not Aeromexico."
Pros: "The plane is very comfortable"
Cons: "Que solo tengan cacahuates y el avión no tenía pinta de haber sido aseado antes de abordar"
Pros: "The crew on this flight was amazing."
Cons: "The seats, my Gawd...felt like I was sitting on marbles. And this priority board issue. Why say you have priority boarding and be the third zone???"
Pros: "attendants heard your grievances."
Cons: "i got there around 5am for a 7am flight. it took those 2 hours to check me in. and then ran to the plane so i would not miss it."
Pros: "Confortable seats and entertaiment"
Cons: "Late boatding"
Pros: "Buenas actitudes"
Cons: "Missed flight due to my connection flight being iver one hour late"
Pros: "Great entertainment options. Good food Although the flight was completely full the crew was attentive and nice"
Pros: "Seats had the television screen in the seats instead of the monitors that come down from the ceiling. Everyone could choose what they wanted to watch. Good selection of movies and television shows. Airline stewards were nice."
Cons: "All three of our flights were delayed. It was stressful trying to get to new gates and not sure if we would make our flights or not. No explanation why there was delays. However, this worked out to our advantage or we would have missed our flights."
Pros: "Everything - the excellent service continued."
Cons: "That our flight was finished."
Cons: "Almost lost the conection at MEX because I was waiting for my baggage, nobody said anything until 20 minutes the bags for the flight stop coming."
Cons: "I purchased a first class ticket, but the airline changed Equipment to a plane without a first class cabin. I was unceremoniously bumped back to coach and placed in front of two screaming children who proceeded to yell, kick my seat and hit me in the head for the entire flight. Never fly aeromexico"
Pros: "Excellent legroom, friendly service, on time"
Cons: "Delayed for no reason, very irresponsible msnagement"
Pros: "At least this one is on time."
Pros: "It appears not many pay for the upgraded seats between MEX And CUN. My husband and I had 6 seats to ourselves to stretch out on! Boarding priority was non existent and in flight entertainment was for children, but overall it was a comfortable flight."
Cons: "Overall a horrible experience. Would never choose American Airlines given other choices. This was the second time this year I was held at an airport over 24 hrs due to plane maintenance."
Pros: "I made it safely"
Cons: "Delayed twice, had to circle at destination, gate wasn’t ready."
Cons: "Everything was good except the delay of the fight itself and then the baggage we received almost an hour later with priority tags."
Pros: "Empty flight, got whole row to myself, nice staff, on time, smooth travel."
Pros: "Crew was very good"
Cons: "Less gate changes"
Pros: "In flight entertainment and mood lighting"
Cons: "No delays and not having someone taking up my seat"
Pros: "Flights were on schedule and my daughter got to her final destination early!"
Cons: "Everything was great!"
Pros: "The crew was very nice"
Cons: "It was too warm and a bit uncomfortable"
Pros: "Crew was professional and courteous. Several young children on board and they really helped the parents with juices for the kids and assitance putting the accesories into overhead bins."
Cons: "Wifi did not work at all during flight. No entertainment. Seat (economy) very narrow and poorly padded. NOT COMFORTABLE! This was new equipment 737-800. Terrible plane seats."
Pros: "Just ok"
Cons: "No customs forms on board. Big inconveny"
Pros: "Very comfortable flight!"
Pros: "Modern equipment (787)"
Cons: "8 emails from Kayak and 1 from AA warning of flight delay. But gate agents did not know anything about this and boarded us on schedule. So we sat for 90 minutes until the new aircraft was 'repaired'. Failed by a mile to make the connection. And I suppose I should have paid first-class fare, as then I would have made by connection?"
Pros: "Loved the seat back lcd entertainment"
Cons: "Not accepting Apple Pay. Who wants to dig out the wallet."
Pros: "Getting off the plane"
Cons: "3 hours late flight- customer care very insensitive and unhelpful"
Pros: "Frequent updates on lightning in the area ( causing delays). Full service on board while we were wIting for weather to clear. Very good i flight service."
Cons: "Just the weather — so nothing anyone can control"
Pros: "Bed was "sleep-able""
Cons: "Going the food was so ordinary and right after dinner crew kinda disappeared, got to get everything for yourself, even remove glasses with liquid during turbulence. Booked with BA but it was operated by AA. Never again, Coming back the food was better but was told they were out of fish, my husband on the other side of me was told they were out of chicken. when questioned, got a dumb answer. ran out of wine (red&White) Spain & France on a day flight & told us they have no control. Service sucks, except 1 nice fellow, who apologized. 6 bottles for 36 passengers. 1 crew had cold towel around his neck sitting, 1 doing crossword so we had to help ourselves. 1 crew saw something in the plane & screamed so hard woke up a sleeping pilot. 1 crew slept for 2 hrs and 1 watch TV for 1 hrs. NEVER VERY, IF I CAN AVOID IT, WILL I TRAVEL WITH AA. They own a lot of us more than an apology."
Cons: "Not being able to check .my bag through from Palm Springs and long layover in Philadelphia"
Pros: "Gate agents and crew were patient and polite."
Cons: "The seats were still to small and my shoulders were in the aisle. Are they getting smaller?"
Cons: "The flight was over an hour late and we were not given an update until we started boarding. No alternatives were offered to those with tight connections."
Pros: "I did not use the food and entertainment. You should offer a not applicable option. The service and crew were great. And I appreciated the new comfortable plane with modern conveniences such as charging ports and an entertainment system. I was randomly assigned an economy plus seat and it was wonderful. All the economy seats should be like it."
Pros: "Other passengers"
Cons: "It was terribly hot and the attendants didn’t serve us regularly. The skipped us when we wanted cold water:"
Pros: "The trip was fast and efficient. The crew was very friendly and we had no issues."
Pros: "American reminded me why I always chose to fly with them and not other airlines. Kind fly crew, prompt notifications, Mobile Boarding Passes, quick check-in process and more. I loved it!"
Pros: "Everything else was fine"
Cons: "Cold air blowing in my face that whole trip, crew didn't help"
Pros: "Let me sit by myself. Sweet"
Pros: "We did get a beverage and snack."
Cons: "Flight attendants don't even acknowledge the passenger s existence. They talk to each other and ignore the passengers."
Cons: "My flight was not only delayed by two hours, it was also cancelled at the time of departure. The weather was clear, no reports or reasons as to why flight was cancelled. We had to rebook another flight to our destination at another airport 5hours away, the next day, no reimbursement or upgrade for travel delays"
Pros: "The low fare was the best part of the flight, but I later found that it came at a cost!!!!"
Cons: "First of all the Crew was rude and their lack of patience was obvious, the flight was delayed and was no fault of any of the passengers yet we were made to feel as if it was our ( passengers) fault. Secondly, the air was turned down, I guess to conserve fuel, and the plane was unbearably hot, And at no time was food offered for purchase or even a beverage service. I have flow AA for 20+ years and this was the FURST flight I have ever experienced. Sadly I believe it will be my last!!!!"
Cons: "Seats are small and not ergonomic"
Pros: "Nice staff!"
Cons: "Rediculously boarding process! Packed and unorganized."
Cons: "They did not have any customs and immigration forms on the plane so everyone had to pick them up as we got off the plane and fill them out before proceeding to the customs area. It was very inconvenient for all passengers since there was not a good area to fiill out the forms and it slowed everyone down. First time I can ever recall the airlines not having the forms available before we landed"
Pros: "It made for a interesting Christmas but not a very jolly one."
Cons: "The flight staff skipped my aile a few times on accident. The touchscreen didnt worl very well, they offed free headphones but my headphone jack was broke and all of the usb charger ports didnt work in my row there werent many new choices for entertainment. And the food was interesting I'll give it that."
Pros: "Flying AA. Excellent flight"
Cons: "No wifi. Pay only"
Pros: "Free on board entertainment and arrived at same departure gate as my short connecting flight to West Palm Beach"
Pros: "Flight was smooth. Service was perfect"
Cons: "Boarding process is horrible, too many groups, not logical at all."
Pros: "Nice seats, friendly staff and crew."
Cons: "Boarding groups are not clearly announced-and with the threat of checked baggage this makes people angry and spiteful to other passengers. They forgot to bring the immigration forms onboard, only had the customs. They didn't give us pens/pencils to fill out the customs form. This made offboarding confusing and messy. What entertainment? No screens."
Pros: "Seats were very roomy, both in with and legroom. The whole flight experience was good."
Cons: "Headphones on a short-haul flight were used and we're clearly dirty with dust. Drinks on the flight are quite particular. There were people who asked for beer and got a can, others who asked for the same got just half of the can."
Cons: "Flight was delayed and i have to miss my connecting flight."
Pros: "Great crew!"
Cons: "No in flight entertainment and no electric outlet on the flight. Very basic airline."
Pros: "Everything. In flight entertainment was great and service as shops."
Cons: "No issues."
Pros: "Assigned seats"
Cons: "The flight was actually on their smaller airline I think Mesa. The plane was really small with no amenities."
Cons: "The only negative aspect of the three hopswas a couple of gate changes prior to boarding... one at Dallas and one at Charlotte and the could not have been much further apart, new gate from the original gate... but it made for a leg-stretcher during a long day of sitting"
Pros: "I really like the extra leg space compared to the previous flight on AA to Paris. The food was good. The attendants were very pleasant and professional. The boarding process was speedy."
Cons: "Not coming back for beverage refills. It really irritated me that the person in front of me kept her seat pushed back when we were getting ready to land. She only put it in upright position when told to do so, but when the attendant past by, she promptly pushed it back again."
Cons: "The wifi prices are absolutely outrageous. In a time where hotels are giving wifi away for free bc it's baked in their pricing and costs the airline should be doing the same. It leaves a bitter taste of feeling nickel and dimed when you charge spears toy for this. Especially at $21 for a 3 hour flight. Seriously?"
Pros: "Nice short flight"
Pros: "The passengers"
Cons: "A/c was broken"
Pros: "The flight seemed fine, it was comfortable and the crew was polite."
Cons: "When we arrived, we found that our luggage had been destroyed... The wheels were broken off and there were large rips in the suitcase.... It was a disappointment because we are both disabled and it is very difficult to drag a large bag through sfo without any wheels. United did offer a $75 voucher which was about half the cost of the bag. We were tired and accepted it."
Pros: "Great crew, comfortable and clean flight"
Cons: "It was excellent!"
Pros: "Crew was very nice."
Cons: "A choice between pretzels and other snacks."
Pros: "I liked the lounge."
Cons: "The boarding process could've been better (no excess of gate changes, overbooking the flight, and kicking people out of their seats). Additionally, the food on board could've been better. My chicken was not chicken and lastly the airline's hard product could've been better, no IFE is a big no-no."
Cons: "Pilot didn’t show up, we waited 2.5 hours for him."
Pros: "Clean plane, nice staff"
Cons: "Small seats"
Cons: "Flight to SFO landed 7 min late. Wouldn’t let us on connecting flight to MRY. We were put on a land shuttle to MRY and now I’m car sick. Horrible day!"
Pros: "crew very friendly"
Cons: "cramped seating"
Cons: "My seatmates and I were frozen for the whole flight, especially our feet - even with socks on."
Pros: "Free movies and TV shows through the United app"
Pros: "Lots of leg room!"
Cons: "No complaints"
Pros: "I am only 5'4" but the seat in front of me was broken. I had NO leg room. If you are going to squeeze your passengers in like sardines, the very least that you could do is make sure what little room you have left us isn't compromised by faulty equipment."
Pros: "I was happy to be able to get a flight on a flight that offered free entertainment through the United Mobile app. I just don't understand why your airline doesn't offer free internet and entertainment. It seems like a small price to pay to keep your passengers comfortable. Get with the program and the rest of the industry."
Cons: "Once again, United first changed my flight which increased my layover from a little over an hour to three hours, and then our flight was delayed by three hours, making our total layover time over six hours. United does this more than any other major airline. I am actually considering switching my United Mileage plus credit account to one of your competitors."
Cons: "the wait time. Sitting on the tarmac for 20-25 minutes in PSP waiting for LAX reaffix to clear. The worst is arriving at LAX at 8;39AM which is earlier than anticipated and not getting a gate opened until 9:25AM (approx) sitting on the runway not being told what is going on and when the captain does make an announcement it is to tell us he apologizes for the delay but then proceeds to announce that he and the crew have to go back and to PSP and LAX four more times. I found that inappropriate to tell us about his work schedule when Im trying to get to the gate for my connecting flight"
Cons: "First flight was late, so missed my connection. Waited 5 hours for next flight. United just doesn’t have the capacity to cover unexpected glitches."
Pros: "What brand of service is this? Are we actually customers? Why do I feel like the enemy every time I fly? Airlines are making record profits and we, THEIR customers are getting the shaft."
Cons: "There was a non rev captain who took it upon himself to move my overhead bags back six rows to accomodate a non rev flight attendant's bags...... almost missed my connection. WTF"
Cons: "Very limited leg room, very expesive entertainment - even for flight information ($US4/hour), no need to follow TSA rules (number and size of carry-on, placing carry-on under the seat, storing bags in overhead close to where you sit, etc.)."
Cons: "I couldn't believe they did not have no tv or some type of food for 6 hour flight"
Pros: "Noisy intrusive spoiled crying screaming kids kicking seats shaking rattles and crew was helpless"
Pros: "Flight attendants were nice."
Cons: "We weren't happy about not being able to pick our seats before hand. Very frustrating not knowing if we had sets or not when checking in at the airport."
Pros: "Non stop to Cabo"
Cons: "Uncomfortable seating and leg room. $200 fee each way fro surfboards. Lost the surfboards on the way home."
Pros: "Easy, fast service. Arrived early."
Cons: "Sweet snack wasn't as good as savory snacks in the past."
Pros: "I didn't like anything"
Cons: "The fact that they over sell their flights but when you order them they say there are 3 seats left. So you show up to the airport and your flight lands with way more then enough time to get to work that day and younprint your ticket to find out you have no seat. That's because they sold more seats than they have incase someone didn't show up. But everyone did show up. So of course they find you another flight in LA which is a good 3+ hours away so you can spend another 3 hours to get to your gate to wait 2 more hours to go to take of so you can reach your destination making you late for work and making you call out. Just because they wanted to make sure every single seat was filled."
Pros: "Nobody in middle seat ...yay! Left on time arrived early. Passengers behaved"
Pros: "Charging availability for my devices on board."
Cons: "No wifi available!"
Cons: "No tv"
Pros: "Very nice crew, Clean and efficient. On time!"
Cons: "No movie screen."
Pros: "Nothing stands out"
Cons: "Delayed leaving PSP. Delayed landing at SFO. THREE AND A HALF HOUR delay leaving SFO!!! FINALLY landed in RDD at 7:30 PM!!! Rental car counter CLOSED AT 5:30! STRANDED AT AIRPORT TIL AFTER 9 PM, when hotel shuttle could come get me! Missed seeing my mother, who is in a Skilled Nursing Facility here -- THE ENTIRE REASON FOR MY TRIP! And now I can't see her this morning either, because I have to take the hotel shuttle BACK TO THE AIRPORT to pick up the rental car that I PAID IN ADVANCE TO RESERVE BEGINNING YESTERDAY!!!"
Cons: "Flight got delay and we went back to hotel and get back to airport delayed again. I wish they could of tell earlier so we could do something better than waiting 5 hours in the airport. They were really rude when we try to talk to them Steven was the person"
Cons: "Delayed our flight several hours, no communication, unhelpful staff. Missed a very important meeting. Will not fly United again."
Pros: "Nice seat space (upgraded) Good flying into Chicago"
Cons: "Our plane and seats were changed by United (originally thru SFO) and we ended up in front of the exit rows so seats did not recline. The crew announced that this was not a full flight but asked that and movement await all boarding. I waited until airborne and moved into the empty seat in back of me. It actually was comparable to my own but I remained now that I moved. Several hours into the flight a male attendent told me I had to return to my original seat. No explanation. This did not present a hardship but very unnecessary and possibly risky not to have manpower in the emergency row."
Pros: "Generally it was ok. Travelling is so horrible these days that "ok" seems pretty great."
Cons: "My bag was lost but my husband's, checked at the same time, made it."
Pros: "Flight was on time"
Cons: "Cramped seating."
Pros: "That I made it alive"
Cons: "That the seats were very small and the person next to me could not fit into their seat"
Pros: "After reading ratings of the US Airlines, I wasn't expecting much of United. The only drawback to a 5 star run was the boarding process. The crew, food, and entertainment were all top notch."
Pros: "Friendly crew and easy boarding. Handled. Rude obnoxious passenger very well"
Cons: "Old, rundown feeling. Not real comfortable"
Pros: "It was great"
Cons: "Would like more food options"
Pros: "Smooth flight. Big delay due to weather but flight was good"
Pros: "Crew was nice"
Cons: "United did very little to accommodate our cancelation"
Pros: "crew was excellent!"
Cons: "cost for in flight entertainment and wifi"
Pros: "The flight was comfortable."
Cons: "Original delay due to FAA rules regarding rest. Then plane wasn't fueled causing additional delay which cause us to miss our connection! Got to our destination over 5 hours late!"
Pros: "Crew and staff were great!"
Cons: "Flight was delayed over 3 hours so we had to move to next day."
Pros: "No complaints as both legs of my flight went very well. Smooth sailing the entire trip. No entertainment on flights and did not eat so can't truly rate this."
Pros: "Always on time, which is very important"
Cons: "It's was an hour flight but at least offer me a beer"
Cons: "Flight was cancelled"
Cons: "No help to reroute."
Pros: "comfortable seating."
Cons: "Having to pay for one piece of luggage Plus on small plane announcement should be made to watch heads when getting out of seat. I got up from window seat and smacked my head hard on overhead bulkhead. Got a big sore bump from that."
Pros: "ease of into airport"
Airlines flying from Palm Springs to Mexico have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Palm Springs to Mexico
Masks required on board, masks provided on flights from Palm Springs to Mexico
Social distancing seating
Middle seats unavailable to book on flights from Palm Springs to Mexico
Testing for antibodies, testing for symptoms for flights from Palm Springs to Mexico
Waiving of change fees. Search flexible flights from Palm Springs to Mexico