Most visitors from Palm Springs can enter Puerto Vallarta without restrictions.
Read more about travel restrictions for Puerto Vallarta
Visitors from Palm Springs are not required to quarantine after entering Puerto Vallarta.
Visitors from Palm Springs are not required to present a negative COVID-19 PCR test or antigen result upon entering Puerto Vallarta.
Health Declaration Form
Completed form should be presented upon arrival
Masks: Required in enclosed environments and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
There are no direct flights for this route. The shortest travel duration to get to Puerto Vallarta from Palm Springs is 6h 23m.
In the last 72 hours, the cheapest one-way ticket from Palm Springs to Puerto Vallarta found on KAYAK was with American Airlines for $130. American Airlines proposed a round-trip connection from $298 and United Airlines from $310.
A passport is required to fly from Palm Springs to Puerto Vallarta.
For Palm Springs to Puerto Vallarta, Friday is the cheapest day to fly on average and Sunday is the most expensive. Flying from Puerto Vallarta back to Palm Springs, the best deals are generally found on Tuesday, with Wednesday being the most expensive.
Palm Springs airport is called Palm Springs and the only airport in Puerto Vallarta is Puerto Vallarta Ordaz.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Palm Springs to Puerto Vallarta.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Puerto Vallarta from Palm Springs is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Puerto Vallarta with an airline and back to Palm Springs with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Puerto Vallarta from Palm Springs up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Cons: In general, all good given issues were all weather related delays.Read more about Alaska Airlines
Cons: In general, all good given issues were all weather related delays.
Pros: Clean and friendly staff
Cons: All great
Cons: Seat cushions feel a little flat.
Pros: The crew & plane were solid!
Cons: The gogo inflight entertainment was super buggy (kept losing the movie and making me restart from the beginning) & they ran out of popular food options early.
Cons: Be on time and keep people up to date as to why you’re over 3 hours late.
Cons: I missed my flight and am still in Seattle! You should let people with connections which are already boarding off first. I could have made my flight. Customer service then refused to give me anything to eat and now I haven’t eaten all day.
Pros: Crew was amazing, friendly, and helpful!
Cons: We could have departed on time. The flight left 35 mins late
Cons: I could have been notified earlier that my flight had been diverted to San Jose.
Pros: crew was okay didn't see much of them . seating is very uncomfortable
Cons: need more leg room
Cons: Because we used a third party provider Alaska did not give us our seats until ten minutes before our flight. We were not together and didn’t get our isle seats. We were in the last two rows.
Cons: We got awful seats and sat nowhere close to each other
Cons: Everything was really easy
Pros: Plane shakey poo. Me so scared.
Pros: The service The people The flight
Pros: Clean aircraft, decent staff
Cons: Late takeoffs and delays both legs
Pros: Great airline delayed 2 hours because of a new paint job on the plane. Sat on the runway in sfo
Cons: Had wait on the ground for 30 mins for a gate to open up. That should NEVER happen
Pros: Honestly, I guess the seat was fine.
Cons: 2.5 hour delay, poor service on the plane, late drinks, no compensation for the delay.
Cons: The fact that Alaska screw up my flight and I wasn't able to fligh. Now they give another flight for 2 days after. I wil never fly with them anymore, nor I recommend anybody to fly with Alaska airlines.
Pros: Easygoing, no issues, received with some frozen margaritas, can’t ask for more...
Cons: So many screaming children and no option for window or isle seat (I’m quite tall) made it a bit uncomfortable.
Cons: We arrived at the airport 5 minutes (NO more than that) after the one hour check in time to fly international going to Mexico. We were told we had to wait in line to speak with someone to print a boarding pass. There was an extremely long line with only two employees helping. We then asked if we could get our money back being that if someone has specially helped us with our case only being 5 minutes late to check in, but they declined. We had to book an entirely different flight and still have not gotten our money back. It was very stressful and unprofessional and had someone actually helped us, we would’ve arrived at our destination at the proper time we worked so hard for. I know my boyfriend and I weren’t the only people with his problem because two other families ran into the exact same avoidable problem. It felt very unprofessional. It ruined a familys vacation and caused the poor children to cry because of the lack of accommodation. We would love our money back but not sure you guys will even do so. Very disappointing.
Pros: It's Alaska. Things usually go pretty well.
Cons: Boarding was sluggish, we could barely hear the boarding announcement, and it seemed like half a dozen special groups were called before the rest of us could board. Then they waited til the last minute to let the rear of the plane know that they would board from the rear. It was disorganized.
Pros: Everything was fine
Cons: It was basic .. nothing special
Pros: Comfortable seats, friendly staff
Pros: it made it on time.... we travel / fly a lot. First time with Alaskan an was far from impressed
Cons: All out of food... morning flight an no warning or anything g. We could have ran an got something before boarding started .... they drive the cart by with what I guess... the only 2 options of each category for the first 10 people... to then say... o sorry we have nothing.. An no compensation for it but sorry.... do u a humus pack for 8 bucks.... then one second later when my wife decides she wants it... they say they just gave away the last one... it was redic. Not to mention weren't even all the way in the back Glad to see a few people up front able to eat...
Pros: It was a nice flight everyone was very pleasant and I would fly again with you
Cons: I had a wedding gift for my grandson and I had it wrapped in bubble wrap and it was broken the box it was in was like it had been open I was heart broken. Why aren't they more careful with luggage?
Pros: Staff is always helpful and pleasant - text messages about flight changes/departures/gate changes, etc - always updated! And love the usb for charging phone.
Pros: It was only for a few hours, but we were offered refreshments a few times throughout the trip. Our seats were not too narrow and squished. The process was fast. The plane left on time and landed on time, safely.
Cons: Crying babies.
Cons: Was told to go to international terminal but flight was leaving from terminal 2. I even called the reservation line to confirm. As a result, I Parked at the wrong terminal and added 30 mins to travel time!
Pros: Todo menos el servicio de internet
Cons: Que se paga para tener acceso a internet y te das cuenta que al cruzar la frontera ya no puedes tener acceso,y después te das cuenta que el servicio es solo para Estados Unidos.
Pros: - quick boarding - quick off-boarding - friendly staff - smooth flight
Cons: - wifi wasn't available for most of flight due to area coverage - babies crying but out of the airlines' control - food options were minimal but not a deal breaker
Pros: Time and price and oc airport the best
Pros: We boarded fast and left and arrived on time
Pros: Another well run Alaska flight. Even the coffee was decent. Very clean , new plane. We got in early.
Cons: Like all flights nowadays, no enough space in the overhead bins for those of us who board later.
Cons: Couldn't get pre check on my boarding pass despite multiple attempts
Pros: I appreciated the pilot leaving the cockpit (while we were still at the gate) to brief us on our route, the weather, etc. He also offered a few humorous comments along the way. Flight attendants were friendly and professional.
Pros: On time flight. Pilot did great.
Cons: Drunk men seated on each side of me that were loud and disruptive and cursed the whole 3 hour flight. They were even readily supplied more alcohol by the flight attendant twice which was really in poor taste considering how rude and clearly drunk they already were. They never should have been allowed to fly because their behavior was disruptive before we even left the gate in Palm Springs. Drunk people should not be allowed to fly if they cannot be quiet and certainly should not be allowed to purchase more alcohol once on board.
Cons: The diy watch movies on my own device wouldn't load. More frequent trash pick up.
Pros: Nothing stood out as excellent except that we got there on time.
Cons: I have usually flown with Virgin America. Uncomfortable seats both along your spine and on your bottom. After boarding the plane, it was very stuffy...no air from the vent. After take off, very little air thru the opened vent. No built in screen as compared to Virgin for movies, music, and a flight map....it's about $10 to rent a tablet to watch things with Alaska. Just before landing they played a commercial advertising their credit card....Oh no, I don't want to listen to commercials on the flight. That will probably cause me to book with another carrier in the future. I HATE COMMERCIALS.
Pros: I've always liked Alaska, but they really blew this one!
Cons: Mechanical delay started as a "few minutes back to the gate", then 1 1/2 hrs sitting on plane at the gate without updates, then "get off the plane while we turn off the air", another 2 hrs without definitive info, then "we're bringing in another plan in a couple of hours", then after 5 hours of waiting, an announcement that flight is cancelled. Finally they announced a replacement flight setup for 8am, but at 4am, Alaska sent texts that the replacement flight was delayed till 1:30 pm. We finally left Palm Springs for Seattle at 2:40, 26 hours late. But the worst part of the experience was the terrible communication. A few e-mails or texts or PA announcements as the time passed would have saved about 90 passengers the frustration of waiting hours at the gate area and ticketing desk for info about options. Alaska should have been more respectful of its customers. Minimal effort was made to answer our questions.
Pros: The crew was really nice and the flight was overall relaxing. We didn't feel anything.
Cons: Our flight left an hour and 10 min later. We weren't notified it was delayed until we boarded the airplane that we had to wait a few minutes because of saturation of flight because holidays. We have to pay for luggage. Overall Alaska Airlines was not organized.
Pros: Nothing about refunding my trip. It costs $125 to switch. What a ripoff. Thanks for following policies and keeping my money when I wanted to cancel. I'll never use lousy KAYAK again
Cons: The refund I couldn't get for my ticket. KAYAK IS a bunch of dirtbags ripping off the unsuspecting customers.
Pros: Fly on time
Cons: THIS kind of problems I don't like coz I have to go work AT 5.30 am and that's no store open everything is closed
Pros: Quick and easy read boarding, efficient beverage service on a very full flight, pleasant & courteous crew, on time arrival despite removal of rowdy passenger
Cons: No snacks.
Pros: This is the first flight of the day and slways on time
Cons: There is no food or entertainment. None is needed.
Pros: Flight was timely
Cons: Only served water and juice and didn't have ice.
Pros: Plane was newer
Cons: Seat did not recline
Pros: Everything and how they treated you was great.
Pros: everything was just as comforting as it was pre-pandemic
Cons: I dont know WHY Delta changed my flight with ALIITALIA, but, DON'T DO IT DELTA. The check in process took an hour, not talking about the line, the ACTUAL checkin at the counter. I couldn't complete my web checkin at the AliItalia web site. Landed in JFK, still sucks as an airport, nobody helps, nobody explains anything, very poor signs and instructions, Global Entry kiosk are hard to spot. My connection ticket didn't have the TSA/PRECHECK legend, went to AliItalia counter, the lady at AliItalia barely said anything when I asked for help with that, her immediate answer was to disengage and sent me to another terminal "to talk to Delta". She didn't explain or didn't want to give an explanation until I started to act as an already 9hr30min flight frustrated customer in a very old, very poor plane with poor food service. Again, I bought an over $1,000 ticket with DELTA, NOT ALIITALIA, if Delta send people with their "partners" at least make sure that they are taken care of properly.
Pros: Delta Comfort Plus is always great !
Cons: No hubo comida suficiente
Pros: Quick and easy boarding
Cons: Clean the cabin more diligently. There was a open unfinished cup of soda and cookie wrappers in my seat back compartment
Pros: Crew was amazing
Cons: Food could have been better, seat was uncomfortable.
Pros: The crew is nice
Cons: Boarding was horrible.
Pros: I was fortunately upgraded to 1st class. The flight attendant was adequate. However, did not live up to the level of service I have come to expect.
Cons: See above
Pros: Plane was held for at least 40+ min for additional passengers. I was in First Class and no drinks were offered until another passenger complained and then the flight team took a a burden to have to offer anything.
Cons: New Flight crew.
Cons: We ordered special meal, and it was even confirmed in the boarding pass but it was never delivered on board.... attendant said they did not get any special meal
Cons: The boarding was processed by one agent. He did a fine job but took too long to board. Needed to have 2 people managing boarding the plane
Pros: Crew was good. Food was good.
Cons: Plane was delayed for an hour. Legroom in economy was tight.
Pros: Crew was kind and entertainment great when available
Cons: WiFi in all flights
Cons: It was perfect.
Pros: Overall, flight was great.
Cons: The couple next to me were a little on the plus size. A little tight for my flight. But I was ok
Cons: Delta changed our seat assignment and our seats sucked
Pros: Boarding was on time and the process was efficient.
Cons: The flight attendant could not serve coffee or tea due to "no potable water" onboard! The electric outlets at each of our first class seats were not functional, both the USB ports and the electric plugs did not work so we were not able to charge our phones during the flight. When I mentioned this to the flight attendant her response was that she had not received a report that the electric was not working. No other assistance was offered. There was very little legroom even though these were sold as first class seats. The plane was old and dirty, the armrests were sticky.
Pros: Great Movie selection!
Pros: Once inside the plane every thing was excellent. Very confortable. Great costumer service.
Cons: They changed the gate it was unclear and hard to find someone to tell us where to go. Once we found someone the lady yelling at everyone where to go was very rude and rushed. Once we found the second gate the crew at the desk was very nice and helpful.
Cons: The customer service and the strict nonsense rules
Pros: The flight entertainment and crew were great. They had a lot of the latest movies available to watch, though I'm not sure you'd be able to watch if you didn't have your own headphones (I did). The crew were friendly and helpful. I got a cold cup of coffee when it should have been hot, and they corrected it immediately.
Cons: They charge you for everything: sitting in an aisle or window seat ($15); checking one piece of luggage ($25); for food, even on a five hour flight, save for complementary snacks like a granola bar or pretzels. I paid $11 for a tiny sandwich (it fit in the palm of my already small hands). I will definitely get good at the airport next time. It may be just as expensive, but at least it will be filling.
Pros: Smooth flight. On time and took me from 20 degrees to 80
Cons: The lines were so long in Palm Springs that myself and about 8 other people missed the flight. I arrived 1.5 hours before my boarding time.
Cons: The flight was fine, but there was no onboard entertainment. Fortunately the Wi-Fi worked so I was able to stream.
Pros: Great friendly crew
Cons: Seats are getting smaller, expensive food
Pros: Was short and easy to get in and out of both airports
Cons: What ever happened to a free drink on international flights ?
Pros: I purchased round trip tickets to Cancun Mexico for under $400. And I received 1st class upgrades both ways. I could not be happier with my travel.
Cons: No complaints
Cons: The leg room is ridiculously small.
Cons: Padding on seats are worn out. Very uncomfortable
Pros: Easy flight from check-in to boarding to deplaning.
Cons: Nothing really! No entertainment and nothing but almonds eaten.
Cons: We waited 3 hours for the tarmac in Seattle On Christmas
Cons: sitting next to a large dog and the wifi not working given i prepaid for it and actually selected the flight because it had wifi i fell hours behind on my work
Pros: It was a great flight.
Pros: Great flight attendant great people
Pros: The lights where off to make it feel more homie, I liked that I had the seat to myself and the crew was nice.
Pros: Absolutely nothing.
Cons: These people are reprehensible. They refused to cancel and refund our tickets when the bride-to-be in a wedding we were supposed to go to was diagnosed with cancer and the wedding was cancelled. Every customer service person we dealt with was uncaring, incompetent, and completely useless.
Cons: Bathrooms filthy..crew surly, no good option for food on three hour flight but cookies and pretzels.
Cons: Delay in leaving from the airport there were issues with Web checkin Crew wasnt able to give me my boarding pass for the connecting flight and kept saying going to the other counter
Pros: Excellent service, God flight
Pros: Staff were awesome. Give them a raise.
Pros: On Time
Pros: When we landed and I was able to get off the plane
Cons: The guy in front of me reclining his sea before take off and the crew not correcting him so I had to which I did. He told the crew "he had the right" Crew refused to correct him because he was on a buddy pass so the rules didn't apply to him.
Pros: Delayed and told die to Air Traffic Cintrol with ninproxtove means to resolve our delay. Poor customer sefvie at JFK...indifferent and lied to us.
Pros: Small plane. Not a lot of room for carry-ons.
Cons: Short-ish flight
Pros: Getting updates on the phone allowed me to stay put and work instead of running back and forth to the gate.
Cons: Flight was supposed to get in at 10 pm and we did npt end up getting in until 2am
Cons: Didn't eat or use entertainment.
Pros: Nonstop quick flight
Cons: No opportunity for seat selection. Seat didn't recline, no blankets available so whatever part I couldn't cover with my jacket was cold from floor up (so no ability to control source), so no sleep, bordering on hypothermia. Seatmate was huge and continuously overflowing into my space (even though he suffered more than i did). Will endeavor NEVER to fly any flight involving Delta again.
Pros: We arrived on time in Minneapolis
Cons: Less turbulance
Cons: It took 45 minutes for baggage even though it was after midnight and very few planes at the terminal.
Cons: Delayed and baby crying and kicking behind my seat.
Pros: The check in was really smooth and fast. The crew was amazing.
Pros: Amazingly polite and attentive flight crew...great attitudes!
Cons: Didn’t leave Palm Springs until after we were already supposed to be IN portland.
Cons: Plane 2 1/2 hour delay
Cons: Why did I get charged to being a carryon? And why only going flying INTO Phoenix on my return trip but not intially flying OUT of Phoenix? I’m angry at the unexpected charge. Not ok.
Pros: The flight and boarding were good.
Cons: I'm shocked at what is needed to make a profit these days. Charging $40 for a carry-on bag is absurd. Good thing I read the details at check-in. I did not mind paying $6 for my assigned seat.
Cons: I do not like dogs on airplanes. The dog behind me really bothered me. If I had to sit by a dog I don't know what I would do.
Cons: No peanuts/pretzels for a 4.5 hour flight! Very little leg room!
Cons: No WiFi service was available on the flight. I would have liked to have known that beforehand as I had planned to do some work.
Pros: Nickle and dimed. Never again, ended up costing more than delta, minus the perks. And clearly the staff hates their jobs as well.
Cons: Everything, aside from arriving safely. Not flying sun country again
Pros: Excellent prices, excellent first class upgrade price, new leather seats, delicious food, great service.
Cons: It took 45 min for our bags to come out
Pros: Excellent broading and service
Pros: The planes are always clean-bathrooms, cabin, seat area. Staff are helpful and cheerful. I will always choose Sun Country over other airlines if they fly to my destination.
Pros: Seat position
Cons: Didn’t like landing Way to hard on breaks(lol) everyone in my row plus others pitched forward aggressively
Cons: That they did their best to shut us out.
Pros: Flight staff were friendly. We actually felt like we had more room. On-time.
Cons: Flight attendant tried to stop from going to the bathroom prior to closing of the door. After going to the bathroom the door was closed 10 minutes later.
Cons: This was a red eye flight and the attendant was the loudest on flight. Constantly walking about and talking loud. Then just when the pilot indicated that we would be making initial descent - I quick got up to go to the bathroom and the attendant followed me, knocked on door and said I couldnt use the bathroom because we were less than 10,000 feet. Then about two minutes later, I hear a toilet flush and turn around and the same attendant who tells me that I cant use the restroom - comes out of bathroom door! She had long brown hair and glasses. So its ok for her to use bathroom but not me? And we didnt even land for another ten minutes!
Pros: Very good have fun with the
Pros: The flight attendant
Pros: Great flight. Very friendly flight crew.
Pros: lots of direct flight options from Minneapolis to regan airport
Cons: 3 bucks for a bag of pretzels
Cons: From MSP (Minneapolis/St. Paul) to PSP (Palm Springs) the exit rows were free of charge, but on the return flight from PSP to MSP there was a $25 per seat upgrade for the exit rows. That didn't make any sense to me being it was still Sun Country Air. Would like to hear an explanation on this policy.
Pros: The flight left and arrived on time.
Pros: I flew 1st class first time and it was great.
Pros: Excellent 9.5
Pros: no more
Pros: I liked the choices of complimentary drinks offered.
Cons: I didn't like that I had to beg and wait to get a full can of ginger ale it really helps my quizzes stomach when I fly. She made me wait till she got done with her drink run befor she gave me more than the small cup of it. It still wasn't a full can. I know they plenty to give. I asked very politely for a full can. Why do they do that????
Pros: Pilot doing some narration. Good attendants on flight back.
Cons: I like the window seat to watch the wonders of the world below!! This time I was in seat A 8,... which window happens to bei BETWEEN rows 7 and 8. The lady next to the window (row 7) kept the shade closed. Uncomfortable for me.
Pros: Awesome service
Pros: Better leg room than some other airlines. Flight was on time. Let us check our bag at the gate = faster boarding.no food
Cons: No food or entertainment, should have a 'not applicable ' rating.
Pros: Leg room in premium seating. Staff was friendly. Vessel was clean.
Cons: Chairs could have better back support. Food items to purchase were poor. Vessel intercom was poor, hard to hear. Boarding the plane from MSP,staff did not have a microphone so therefore a lot of commotion boarding the vessel
Pros: Palm Springs airport is amazingly user friendly !!!
Cons: Plane was very cold turn on the heat!!
Cons: Slow service. Dated plane.
Pros: Price for ticket
Cons: No snacks
Pros: would absolutely fly Sun Country again! Clean plane. on time. last minute flight was an awesome price!!
Pros: Boarding was quick- they really politely kept people moving. Crew on board was great! comfortable seats. Gate agent in Msp/sp was really helpful and understanding that we tried to check in 6x the day before and could not because the website was down. We did not have seat assignments yet and she was able to get us together in an exit row and it was great!
Cons: Could not check in the day before because the website was down for both flights which can cause a little stress. The gate agents in Minneapolis were fantastic. Gate agents in Palm Springs- not as much.
Pros: The crew was very kind. Service was great.
Cons: No tv's on board. Entertainment system for rent on one flight but for a long haul flight in 2016 there should be better entertainment options. Food selection was sparse.
Pros: Thank you! I really appreciated the direct flight. And Sun Country is always prompt.
Pros: Couldn't be smoother. Ahead of schedule.
Cons: No meal
Pros: Able to get a flight on less than 12 hours notice. Emergency was Delta's meltdown. The crew was quick and efficient from check-in to boarding to baggage claim.
Cons: The only reason I don't fly Sun Country more often is a more restricted flight schedule. That said, I'm going to get flexible and check Sun Country first.
Pros: Reminder email notices and services
Pros: Crew was awesome
Cons: The flight was delayed 3.5 hours and it was very unorganized at boarding
Pros: Flight attendants were nice and loaded everyone quickly.
Cons: Everything was good except the delay of the fight itself and then the baggage we received almost an hour later with priority tags.
Pros: Everything was awesome
Cons: Flight delay
Pros: Empty flight, got whole row to myself, nice staff, on time, smooth travel.
Cons: The attendants attitude.
Pros: In flight entertainment and mood lighting
Cons: No delays and not having someone taking up my seat
Pros: Attentiveness of crew and meeting my needs
Cons: More leg room/space and a FREE sandwich. I’ll take one is those.
Pros: Crew was professional and courteous. Several young children on board and they really helped the parents with juices for the kids and assitance putting the accesories into overhead bins.
Cons: Wifi did not work at all during flight. No entertainment. Seat (economy) very narrow and poorly padded. NOT COMFORTABLE! This was new equipment 737-800. Terrible plane seats.
Pros: Just ok
Cons: No customs forms on board. Big inconveny
Cons: Traveling during the holidays is never fun and a flight with American International doesn’t make it any better. No personal entertainment system on board, no place to charge a phone, an overnight flight with lights on bright enough to read by and a seat clearance of about 1cm.
Cons: Neither flight with this airline was remotely on time. We boarded both on time and proceeded to just sit there for an hour without any explanation for the delay
Pros: Loved the seat back lcd entertainment
Cons: Not accepting Apple Pay. Who wants to dig out the wallet.
Pros: Frequent updates on lightning in the area ( causing delays). Full service on board while we were wIting for weather to clear. Very good i flight service.
Cons: Just the weather — so nothing anyone can control
Pros: Bed was "sleep-able"
Cons: Going the food was so ordinary and right after dinner crew kinda disappeared, got to get everything for yourself, even remove glasses with liquid during turbulence. Booked with BA but it was operated by AA. Never again, Coming back the food was better but was told they were out of fish, my husband on the other side of me was told they were out of chicken. when questioned, got a dumb answer. ran out of wine (red&White) Spain & France on a day flight & told us they have no control. Service sucks, except 1 nice fellow, who apologized. 6 bottles for 36 passengers. 1 crew had cold towel around his neck sitting, 1 doing crossword so we had to help ourselves. 1 crew saw something in the plane & screamed so hard woke up a sleeping pilot. 1 crew slept for 2 hrs and 1 watch TV for 1 hrs. NEVER VERY, IF I CAN AVOID IT, WILL I TRAVEL WITH AA. They own a lot of us more than an apology.
Cons: Not being able to check .my bag through from Palm Springs and long layover in Philadelphia
Pros: The crew member was great.
Pros: Food - What can I say about pretzels except "Okay"?!
Cons: One bathroom for whole plane for 5.5 hr flight. Enough said.
Pros: The trip was fast and efficient. The crew was very friendly and we had no issues.
Pros: Let me sit by myself. Sweet
Pros: Had a 630am flight. Did curb side checkin so always quick when I do do that. The security checkpoint had NO priority line so that was inefficient. Good otherwise.
Pros: We did get a beverage and snack.
Cons: Flight attendants don't even acknowledge the passenger s existence. They talk to each other and ignore the passengers.
Cons: Seats are small and not ergonomic
Cons: They did not have any customs and immigration forms on the plane so everyone had to pick them up as we got off the plane and fill them out before proceeding to the customs area. It was very inconvenient for all passengers since there was not a good area to fiill out the forms and it slowed everyone down. First time I can ever recall the airlines not having the forms available before we landed
Pros: First Class seating was of course better than economy.
Cons: Flight to Maui had no Mai Tai drinks available, no heated towels, no dessert, barely any service from the flight attendant(s).
Pros: The food was fabulous!
Pros: Free on board entertainment and arrived at same departure gate as my short connecting flight to West Palm Beach
Pros: The crew was excelent ! Very efficient
Pros: Flight was smooth. Service was perfect
Cons: Boarding process is horrible, too many groups, not logical at all.
Pros: Nice seats, friendly staff and crew.
Cons: Boarding groups are not clearly announced-and with the threat of checked baggage this makes people angry and spiteful to other passengers. They forgot to bring the immigration forms onboard, only had the customs. They didn't give us pens/pencils to fill out the customs form. This made offboarding confusing and messy. What entertainment? No screens.
Pros: Seats were very roomy, both in with and legroom. The whole flight experience was good.
Cons: Headphones on a short-haul flight were used and we're clearly dirty with dust. Drinks on the flight are quite particular. There were people who asked for beer and got a can, others who asked for the same got just half of the can.
Pros: Friendly staff. Landed early. Offered a free bag.
Cons: They moved the flight earlier, which was not fun. And, there were no entertainment centers.
Pros: Food and movies
Pros: Great crew!
Pros: Right on time.
Cons: The aircondition was extremely cold. I was freezing
Cons: No in flight entertainment and no electric outlet on the flight. Very basic airline.
Pros: The staff always looked like they were happy to help.
Pros: Everything. In flight entertainment was great and service as shops.
Cons: No issues.
Pros: I didn't like at all. I will never fly with this airline ever again
Pros: Assigned seats
Cons: The flight was actually on their smaller airline I think Mesa. The plane was really small with no amenities.
Cons: The only negative aspect of the three hopswas a couple of gate changes prior to boarding... one at Dallas and one at Charlotte and the could not have been much further apart, new gate from the original gate... but it made for a leg-stretcher during a long day of sitting
Pros: Very quick flight and good service.
Pros: Quick flight.
Cons: Busy flight
Cons: The plane was delayed over an hour.
Pros: Flight was good. Crew was friendly.
Pros: On time
Cons: Smaller plane, tight space
Pros: On time
Cons: Food. Cold breakfast sandwich. Really? Cold bacon and egg.
Cons: AC lost one of our suitcases and it did not arrive until late afternoon of the next day. Filled out a missing luggage report.
Cons: Would've been better if Air Canada had not downgraded the land to a propeller plane!
Pros: New airbus 350-390 are worst than older planes. Economic class space is even smaller now, no storage space for the last few rows
Cons: Last 3-5 central rows in economy class have no space for carryons. On top of that, at arrival we realized they have lost our bagage, all 6, so we’re left with carryons. This may be our very last trip with Lufthansa.
Pros: Seats too small. Lousey food was lae
Cons: They didn’t put enough fuel in the tank and the pilot only noticed when we were next in line to take-off so that led to a 30 minute delay. Some terrible seat designer put the call button and light control on the armrest exactly where your elbow rests so every few seconds you would here a call bell.
Pros: On time and new plane
Cons: Nothing much
Cons: left 40 minutes late
Pros: The Toronto to Victoria service was a good one earlier but now with Air Canada Rouge service is not very comfortable and the best choice given that it a long flight. No Onboard entertainment, uncomfortable seats.
Pros: Great attitude of the crew & staff! Similar feel to SW personable ,professional people.
Cons: Thrifty Canucks are cheap on the snacks, both size & quality, but then it's a two-hour-nap-flight so no big deal
Cons: Late to take off, thankfully I had booked my flights far enough apart as this also happened last year on the same trip/flight.
Cons: Air Canada declined to accommodate in next available flight even though the originating flight was on a single Ticket.
Pros: The crew was so nice and helpful. They are all wonderful people at LAX and Regina, SK.
Cons: The plane was hot and cramped. The air didn’t work right causing the flight to be warm and sweaty. My tray table was broken and wasn’t able to hold food and drinks flatly.
Pros: The Air Canada app to have access to the entertainment on board did not work.
Pros: Flight crew attitude was excellent, comfort in premium class was very good.
Cons: Entertainment, choice very limited, bring your own. Space for carry on luggage limited. They should not allow passengers to have more than 1 carry on.
Cons: t took the crew 3 hrs on the tarmac to figure out the plane was unsafe to fly!
Pros: The speed of the flight to Canada and then to Tokyo was excellent. The room and the boarding crew on the plane were all awesome. The only complaint I had was about the food. I think they were going for more of a regional food choice flying to Tokyo. But the "snack" of a Cup of Ramen noodles seemed like a slap in the cultural face. I'm American and felt a little offended by the Ramen Noodles. But other than that the experience was awesome!
Cons: The cheap American Ramen Noodles
Pros: A lot of leg room.
Cons: Air Canada flights are always delayed. The crew is rude and usually not helpful when asking for something. In addition, when I bought the ticket I was asked if I spoke English because I was sitting in the exit row; however, the couple sitting next to me obviously did not speak and they let them stay there anyways.
Cons: It was cold throughout the flight and everyone was shivering, we asked for blanket and they didn't provide it to nobody! It's a 4 to 5 hours flight, come on! I paid for the salad that was not fresh The screen confront of me was not working I will definitely avoid buying air Canada and it's a shame as I am Canadian and would like to have my business with them. However I am not happy with their service.
Pros: A great flight!
Pros: For some reason the seats didn't seem as cramped as usual. There were no long delays.
Cons: We didn't get aisle seats. We didn't expect the food offerings to be great, and we weren't disappointed. We would have preferred that Trump not be president on our arrival. Maybe next time.
Cons: I had to delay my whole trip one day as the fight was late by 5 hours. I had made specific plans to reach delhi on April 21. Since I am a physician, it wasn't easy to arrange coverage so I could make it to delhi for a particular event. And this delay in flight was a major disappointment and made all the effort futile.
Pros: Good flight overall - the Air Canada Rouge entertainment was not bad, but didn't work on one of our phones and I couldn't get it to work on my tablet (driver wouldn't load - and couldn't check for driver til we got on plane, so that was frustrating). No issues with the other phones and my ipad. Food was good.
Pros: Seats very hard to sit in for 5 hrs.
Cons: Crew wasn't helpful and attentive, boarding staff in Toronto were blatantly rude to me, I watched as my luggage got handled aggressively, the plane was dirty with old food crumbs and such, my flight to Windsor got cancelled and accomadations were not met sufficiently.
Pros: Flight was on time, direct, and uneventful.
Cons: The seats are very tight. They ran out of the lower priced drinks. No leg room.
Pros: friendly helpfull staff
Cons: luggage took to long to get
Cons: Ground staff allowed drunbk woman to board, air crew didn't want to take her.. eventually she had to be thrown off before takeoff and that delayed us another hour.
Pros: The courtesy of the attendants. Boarding was a breeze.
Cons: The leg room.
Cons: Late leaving. Plane packed full. Cramped seating, overhead bins full. Carry on baggage seems unregulated. Air Canada does little to make flying pleasant. Cramped seating getting worse and worse. If you are tall, be prepared to suffer.
Pros: The experience on the flight from san diego to Toronto was excellent from curb side there all the way to baggage claim in Toronto. The service by ground staff on both sides was excellent, The staff on board was helpful, efficient and very polite. In flight Entertainment was good too, unlike on the way to San Diego when the choice was so limited it was not worth my time to use it.
Cons: We missed our flight. OK, our fault. Any attempts to contact the airline were unsuccessful. They did not have an office in the airport and the numbers we were given at the information desk to US, Canada, or the local representative were not responsive. We ended up buying tickets for another airline. We were lucky to get the last minute fares for $630 one way. Air Canada's price was over $6,000. An e-mail from the airline reminding of the check-in time would have prevented all this.
Pros: Only 30 minutes late, nice landing.
Cons: Pitch between seats, filth all over seat back and tray table, mass rush to board when zone three is called, no free snacks, limited drink choices, etc.
Pros: I had an open seat next to me; the flight wasn't full, so I was able to stretch out more comfortably. The crew was very nice, too.
Cons: I didn't realize I needed the app to access entertainment, and I had no way to download it when I got to the plane. I saw that a leg of my journey was on Rouge, and assumed it would be a shorter leg, not the longest. It was disappointing.
Pros: The staff was very friendly. The flight attendants were attentive and very nice.
Cons: There wasn't much to like. They left an hour late with no explanation and forced us to run through the airport to catch our connection, they lost my baggage, the in flight entertainment was awful. The Rouge Player had no current movies or TV and the food portions were very small for a 9 hour flight.
Pros: Clean plane
Cons: Number of movie selections for a transcontinental flight was really poor especially compared to a Delta transcontinental flight I took the week before.
Pros: The crew was doing the best they could and was professional.
Cons: Where to start, I have taken Air Canada 1 time before to Regina and you lost my luggage, luckily it was on the flight home. This time check in was very disorganized and unprofessional (I got scolded when my luggage bumped the post that forms the line that was set up after half the passengers were there making the last to show up first in line.) The flight was delayed and hour for a broken air mask upon departure . The monitor screens were hard to see and harder to hear. Upon arrival we sat for 30 minutes because they couldn't shut the engines down. Customs was a breeze but the walk from terminal to customize to the next terminal had me winded, luckily my connecting Air Canada flight was late also . And this was the better part of my experience. My flight to Athens was miserable ( lots of screaming children spread out through the plane). And when I thought it was over my luggage was separated and lost for 3 days. I should send you the underwear as a reminder of my experience
Cons: Once again over an hour late due to maintenance issues. Air Canada uses a subcontractor airline for their Cincinnati flights that has a horrible track record. AVOID!
Pros: Their was a two hour delay, the planes cabin was at about 55-60 degrees and due to bumpy ride...service was delayed (obviously not the fault of anyone). Just overall, uncomfortable experience!
Pros: The extremely unempathetic Toronto Air Canada customer service agent was a particularly fond memory from my trip.
Cons: After weather forced us to miss our flight to Delhi from Toronto (understandable), Air Canada booked us on an AC flight to London and then an Air India flight to Delhi from London. In Toronto they told us that we couldnt get our bags because they were in storage, but that they would be on the plane to London and then to Delhi. Upon arriving in London, Air India told us that Air Canada never booked us on their flight to Delhi - that neither of our names were on their manifest. Air India was helpful in getting Air Canada's mistake fixed. Upon arriving in India, my partners bag was nowhere to be found. It would be logical to assume that his bag was in London and never made the imaginary flight Air Canada booked us on. However, even though our bags sat in Air Canada storage for 24 hours, his bag was never even loaded onto our flight to London. He didn't receive his bag until 6 days into our trip, causing all of us to miss out on multiple experiences, including the ability to leave Delhi because of our need to get his bag and multiple missed and promised deadlines from the airline.
Pros: Terrible, only one spot open, long lines. We missed boarding and were forced to wait 4 hours after already 10 hours travel. No help and no mercy at the custom area.
Cons: Use all airport customs agent's desks after a large plane arrivals.
Pros: Entertainment choices on this flight/with this plane were endless, and you didn't have to pay extra for them like you do with Condor, for instance. The seats were relatively comfortable, in comparison to the way you are packed into some planes these days. Particularly liked the headrests that were adjustable side to side. It helped in this particular case the flight wasn't completely full, and so I had the seat next to me free.
Pros: The airplane landed perfectly
Cons: The seating are small
Pros: Because of a plane malfunction I ended up meeting 3 very good friends. The flight was okay
Pros: Everything went well including the smoothness of the flight.
Pros: movie selections
Cons: air canada moved the flight time up an hour earlier, so I missed the check-in cut-off. I never received an email from kayak or air canada that my itinerary had changed. On top of this, air canada wanted $150 to book me on a later flight (which, after protest, was rescinded). My guess is that air canada is vastly overbooking some flights, and this is a technique to shake some passengers loose and force them onto less-full flights. Shady.
Pros: I arrived safely & on time
Cons: What I didn't like was the officious ness at check in / boarding pass pick up as well as at the gate of the male staff .... They lacked service & people skills & would be better placed in non customer contact positions ...
Pros: On time and nice crew
Pros: Smooth landing.
Cons: This expensive Airline is actually very cheap. You have to pay extra for everything. I don't mine to pay for good food, but this is terrible. In 5.5 hrs no entertainment at all. Crew is dressed in ugly uniforms. No duty free shopping. Dirty,broken, uncomfortable seats. Our flight was purchased 6 months ahead of time to be sure we fit into specific time in Christmas season. But AC changed scheadule 5 times before our flight.
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