Same as all the other airlines in my opinion. Just way more afreoadable.
On time. Very organized.
Food, entertainment NA, didn’t use. Rest of flight uneventful, happy to say. Because this was so late due to previous leg of journey delayed, our planned transportation to hotel wa not available.
The seats were clean; the cabin looked very nice. The plane got me from point A to B safely. smoothest Lansing ever!
Flight was delayed 2.5 hours. No communication from the cockpit, 2 out of the 4 flight attendants we really crabby. Undersea storage was unusually small. I’m 5’8” and my knees were pressed against the seat in front of me and the seats are hard. My legs were numb for part of the trip.
They make you pay for everything. Even peanuts. No entertainment.
We arrived on time.
These planes feel like they are made of Legos. They are absurdly tiny and uncomfortable (and I am a small woman). Hot and stinky when boarding and no room for you or your carry on luggage. The days of glamorous air travel seem very far away.
Arrived safely and on time.
No power outlets at seats.
Nice amount of leg room!!!
Considerate flight attendants. Turned lights down for evening flight, so we could get some rest.
Flight was not on time. Time was changed a day prior with no reason explained. No in flight entertainment on this flight.
There was no individual entertainment on board (TV’s, internet, etc)
Staff was friendly
United has a system glitch and we were delayed. I got in around 1 am instead of 11 pm. I decide to order a glass of wine and since they don’t give receipts. I found out i was charged for 2 glasses instead of one. To top it off the co-worker i was traveling with didn’t get charged due to the inconvenience and delay. i travel a lot with United (higher status than him) and would have liked that offer (and not get charged one i didn’t order) being a mileage plus and credit card holder. I did go on line and ask for a credit and they did make it right and give me a credit.
Seat was really hard and hurt to sit on after the first hour. Even had trouble sleeping it was so bad.
Boarding was very easy , no long line , trip was on time .
The crew did a good job with the sick woman.
Arrived on time
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