I was not given the prepurchased food item I ordered
My wife paid for Premium Plus. Another passenger sitting in back of plane put his luggage above my wife's and went to back of plane to his seat. Flight attendant Chris told my wife her bag was going underneath the plane. My wife said no! I paid for this seat and my bag isn't going underneath plane. Chris argued with my wife and the gentleman sitting next to her stood up for her. Chris apparently stormed off. What is with these flight attendants? Sounds like they need more training.
Friendly relaxed crew. Overall organized and efficient.
Both flights were late
Direct flight from my hometown of Palm Springs Ca to Vancouver Canada
Left late and I arrived 35 min late had to go through customs and didn't make it from international to domestic. Rebooked a flight 3 hours later for $75.
Movies, satilite was out
Two hours late boarding. Waiting for crew!
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