Daily cleaning, installation of cabin HEPA filters
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Scores according to KAYAK customer reviews
Cons: "It was excellent!"
Cons: "3 hour delay due to weather in SF. First time we heard about the reason was just prior to boarding."
Pros: "Crew was very nice."
Cons: "A choice between pretzels and other snacks."
Cons: "the wait time. Sitting on the tarmac for 20-25 minutes in PSP waiting for LAX reaffix to clear. The worst is arriving at LAX at 8;39AM which is earlier than anticipated and not getting a gate opened until 9:25AM (approx) sitting on the runway not being told what is going on and when the captain does make an announcement it is to tell us he apologizes for the delay but then proceeds to announce that he and the crew have to go back and to PSP and LAX four more times. I found that inappropriate to tell us about his work schedule when Im trying to get to the gate for my connecting flight"
Cons: "First flight was late, so missed my connection. Waited 5 hours for next flight. United just doesn’t have the capacity to cover unexpected glitches."
Cons: "Seats were much too close. The passenger in front of me reclined his seat and his head was only a few inches from me."
Pros: "Easy, fast service. Arrived early."
Cons: "Sweet snack wasn't as good as savory snacks in the past."
Pros: "I didn't like anything"
Cons: "The fact that they over sell their flights but when you order them they say there are 3 seats left. So you show up to the airport and your flight lands with way more then enough time to get to work that day and younprint your ticket to find out you have no seat. That's because they sold more seats than they have incase someone didn't show up. But everyone did show up. So of course they find you another flight in LA which is a good 3+ hours away so you can spend another 3 hours to get to your gate to wait 2 more hours to go to take of so you can reach your destination making you late for work and making you call out. Just because they wanted to make sure every single seat was filled."
Pros: "Nobody in middle seat ...yay! Left on time arrived early. Passengers behaved"
Pros: "Charging availability for my devices on board."
Cons: "No wifi available!"
Cons: "No tv"
Pros: "Very nice crew, Clean and efficient. On time!"
Cons: "No movie screen."
Pros: "Nothing stands out"
Cons: "Delayed leaving PSP. Delayed landing at SFO. THREE AND A HALF HOUR delay leaving SFO!!! FINALLY landed in RDD at 7:30 PM!!! Rental car counter CLOSED AT 5:30! STRANDED AT AIRPORT TIL AFTER 9 PM, when hotel shuttle could come get me! Missed seeing my mother, who is in a Skilled Nursing Facility here -- THE ENTIRE REASON FOR MY TRIP! And now I can't see her this morning either, because I have to take the hotel shuttle BACK TO THE AIRPORT to pick up the rental car that I PAID IN ADVANCE TO RESERVE BEGINNING YESTERDAY!!!"
Cons: "Flight got delay and we went back to hotel and get back to airport delayed again. I wish they could of tell earlier so we could do something better than waiting 5 hours in the airport. They were really rude when we try to talk to them Steven was the person"
Cons: "Delayed our flight several hours, no communication, unhelpful staff. Missed a very important meeting. Will not fly United again."
Pros: "Nice seat space (upgraded) Good flying into Chicago"
Cons: "Our plane and seats were changed by United (originally thru SFO) and we ended up in front of the exit rows so seats did not recline. The crew announced that this was not a full flight but asked that and movement await all boarding. I waited until airborne and moved into the empty seat in back of me. It actually was comparable to my own but I remained now that I moved. Several hours into the flight a male attendent told me I had to return to my original seat. No explanation. This did not present a hardship but very unnecessary and possibly risky not to have manpower in the emergency row."
Pros: "I didn't get dragged off the flight bloodied."
Cons: "Apparently I had to pay $25 and check a bag that I would ordinarily carried on."
Pros: "Generally it was ok. Travelling is so horrible these days that "ok" seems pretty great."
Cons: "My bag was lost but my husband's, checked at the same time, made it."
Pros: "Crew. Pilot did an excellent job getting us back to Chicago. Flight attendants were friendly. Couldn't rate food or entertainment,there wasn't any."
Cons: "Seats were not comfortable...fold-down tray was too low..seats too narrow."
Cons: "I wasn't assigned a seat even when I checked in (flight was overbooked)so I felt a lot of stress that I wouldn't get a seat on the flight I had booked a few weeks prior. I called United and they could not guarantee that I would definitely have a seat."
Pros: "Flight was on time"
Cons: "Cramped seating."
Pros: "That I made it alive"
Cons: "That the seats were very small and the person next to me could not fit into their seat"
Pros: "After reading ratings of the US Airlines, I wasn't expecting much of United. The only drawback to a 5 star run was the boarding process. The crew, food, and entertainment were all top notch."
Pros: "Friendly crew and easy boarding. Handled. Rude obnoxious passenger very well"
Cons: "Old, rundown feeling. Not real comfortable"
Cons: "Rude gate agents. Ryder flight attendants"
Pros: "Gate attendant came and told us that our luggage made the close connection. Less than 30 min."
Pros: "It was great"
Cons: "Would like more food options"
Pros: "Flight crew and ground crew are very professional."
Cons: "No complaints."
Pros: "Smooth flight. Big delay due to weather but flight was good"
Pros: "Isle seat as empty but when i asked to move they told me i would have to pay over $100 and we were ready to take off so no one ever used the seat and i was smushed by the window the whole time."
Pros: "Crew was nice"
Cons: "United did very little to accommodate our cancelation"
Pros: "crew was excellent!"
Cons: "cost for in flight entertainment and wifi"
Pros: "The flight was comfortable."
Cons: "Original delay due to FAA rules regarding rest. Then plane wasn't fueled causing additional delay which cause us to miss our connection! Got to our destination over 5 hours late!"
Pros: "Crew and staff were great!"
Cons: "Flight was delayed over 3 hours so we had to move to next day."
Pros: "No complaints as both legs of my flight went very well. Smooth sailing the entire trip. No entertainment on flights and did not eat so can't truly rate this."
Pros: "Nothing actually except it was on time.. I do appreciate being able to bring my little dog on board with us although it cost alost as much as another seat. Thanks for letting us bring her."
Cons: "You put us all in very back seats and I am clostifobac.. It WAS HORRIBLE EXPERIENCE... LOuD AND NO RECLINING AND IN A CORNER.. OMG had to stand up most of way to keep from freaking out. And.. I HAD RESERVED MY SEATS..MAKES NO FRICKEN SENSE.. The tkt guy was rude when I told him I reserved our seats and now we are all 3 scattered everywhere alone. I think that's WHY HE PUT US IN THE VERY BACK BEING HATEFUL BECAUSE I WAS NOT HAPPY THAT UNITED DECIDED TO SEPARATE US FROM ROW I TO 30.. Also I am paying to bring my children to Mexico and I can't get points for it. Just sayin..."
Pros: "Always on time, which is very important"
Cons: "It's was an hour flight but at least offer me a beer"
Cons: "Flight was cancelled"
Cons: "No help to reroute."
Pros: "comfortable seating."
Cons: "Having to pay for one piece of luggage Plus on small plane announcement should be made to watch heads when getting out of seat. I got up from window seat and smacked my head hard on overhead bulkhead. Got a big sore bump from that."
Pros: "Staff are nice and helpful."
Cons: "Everything is an additional cost! Food, tv, beverages and that is not how it is anywhere else unless you are on a budget airline or flight which this was not."
Pros: "ease of into airport"
Cons: "Nothing in.patticular"
Cons: "Separation of family on our tickets"
Pros: "It was in time and gate changes were text to me"
Cons: "Would love direct flight from Palm Springs to San Antonio"
Pros: "Flights were on time. Flight attendants were very pleasant."
Cons: "Additional expense to improve seating."
Pros: "Courteous staff."
Cons: "Feet were so cold on the entire flight."
Airlines flying from Palm Springs to Yucatan have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights