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Maybe different snack selection. To much sodium in them. I know refrigerators are not available but there has to be healthier items.

Wasn't expecting this, but, we actually ended up getting assigned to the first row of seats!!!!! The extra legroom came in handy

I don't know why flying out of Sarasota requires two plane changes.

mandatory demand customer to check their carry on because not enough people check bags.

No trays in our seats, we sat in first row, purchased a business class fare. Had to hold our drinks and snack in our hands. No plugs for our cell phones. Had to pay for it a drink cocktail each. Seats so uncomfortable.

Bring back peanuts Take our drink orders when were all seated, especially after you switch to assigned seating.

The last 30 min or so, they put the heat on full. We thought we were being basted.

Delayed 4 hours due to mechanical issues. No mention of compensation for being over 3 hours late

Crew always seems to be unprofessional no matter what Southwest flight I fly

They wouldn’t serve us 🥤 drinks, said there was too much turbulence, I must have been on different plane ✈️