Daily cleaning, installation of cabin HEPA filters
|September||Best time to beat the crowds with an average 3% drop in price.|
|June||Most popular time to fly with an average 8% increase in price.|
Average price round-trip
|$505||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
United Airlines has waived its change and cancellation fees on flights from Panama City to Massachusetts. Confirm policy on booking site.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 5h 45m
The cheapest ticket to Massachusetts from Panama City found in the last 72 hours was $102 one-way, and $166 round-trip. The most popular route is from Panama City to Boston, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $102.
Copa Airlines flies most frequently to Boston from Panama City.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries, UK, Ireland and Brazil in the past 14 days. Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Pros: "The crew was good. Now fast but good."
Cons: "The food was pretty basic."
Pros: "individual TVs"
Cons: "it would be great if you could not use all those one-use plastic cups. waste is a real issue in the US and the solution is using re-usable items like washable cups. Unboarding was a nightmare and it started to get really hot waiting to get off."
Pros: "Awesome customer service"
Cons: "No complaints"
Cons: "Delta’s computer system was down. Long wait at the counter even though I did web check-in."
Cons: "Seat did not recline."
Pros: "Equipment was nice and well maintained. Seats are comfortable for coach. Video at each seat. Friendly staff."
Pros: "great flight , on time, great service"
Pros: "About 10-15 yrs ago I stopped transatlantic flights on Delta. It was a scruffy airline with uninterested cabin crew & not to talk of food etc. What a change! Neat clean A330, friendly crew & food + beverages to brag (you pay outrageous prices on 'leaner-meaner' airlines if at all available). Loved the whole experience. Flying is not only getting from A to B & Delta has realized it. Looking forward to my next Delta flight!"
Cons: "the inefficiency and extra steps required to travel. Quite lacking in smooth transition between flights, significantly below expectations relative to other airlines"
Pros: "Crew was kind, entertainment and food were good"
Cons: "Seats are really tight"
Pros: "Fast boarding one way from Nashville to Boston. Smooth ride and on time."
Cons: "Trash onboard from previous flight and flight attendants texting during beverage service and seemed annoyed they were having to hand out drinks and crackers. I don’t enjoy feeling like a nuisance when I’ve paid $250 for the flight. FREE WiFi didn’t work. I always avoid Delta when possible."
Pros: "No food or entertainment on short flight"
Pros: "Free entertainment and free food was unexpected and very welcomed, especially given the trend of charging for more and more features."
Cons: "The tsa is worthless"
Pros: "aircraft is very clean. faster than imaged. the most impressed thing is it has a variety of entertainment programs."
Pros: "The crew was really friendly and helpful. The plane was really clean"
Cons: "The boarding process was too long, there was a lot of people. It was kinda a mess. The sit assignment for people who didn't have sit assign was slow."
Cons: "The plane was delayed by more than 3 hours due to "weather problems" earlier in the day. Delta did not permit re-booking to flights that left JFK for Boston earlier, even tho there seats available, instead insisting that we had to wait for our assigned flight. Small snacks (regular Coke, no Diet) did not really compensate well."
Pros: "They did eventually put out some small snacks and drinks (water and regular coke)."
Cons: "Small regional plane that was over 3 hours late in departing NY because of weather issues much earlier in the day. Delta did not permit any re-bookings to other delayed flights that were leaving in the intervening period, even though there were empty seats. Very frustrating."
Pros: "We flew a plane that had 2 row seats. I booked that for my daughter and me as well as seats ahead of an exit so we would have no one behind as. Great seats and they reclined quitea bit. We were very pleased."
Pros: "Plenty of entertainment options Frequent meals and snacks Attentive service from flight crew"
Cons: "Boarding process was slower than anticipated One of our bags did not make it"
Pros: "Everything went smoothly."
Pros: "Easy boarding. Due to bad weather they kept us well informed. One hour late but not their fault."
Cons: "A little chilly in the waiting are."
Pros: "Exceptional flight staff -"
Cons: "Smooth and easy"
Pros: "Great stewardesses, good food"
Pros: "I liked the in-flight entertainment and the crew was very pleasant"
Cons: "The seats are awful. If you're 6 ft or taller, your legs barely fit if at all. Boarding is ridiculous."
Pros: "Friendly crew, ok seats"
Cons: "Was not possible to even request a coffee"
Pros: "Crew was great, flight was on-time and most often overlooked (but most important) we got there safely."
Cons: "The seat on this 737-800 was uncomfortably narrow. This was likely due to the table-tray being in the seat armrest. I had to remove everything from my side pants pockets and even then was not particularly comfortable. This is particularly annoying because I usually avoid this by flying comfort plus. However, on this itinerary, Delta would not allow me to give them money for Comfort plus, because it was a domestic leg on an itinerary including stops in Asia. Such a baffling policy!?!?"
Pros: "Satellite TV on this flight was perfect! I got to watch a football game live that I really wanted to watch, but conflicted with this flight. It was great! The leg room was good and the seat was comfortable on this short flight. The lighting was appropriate for an 8pm-12am flight. Crew was nice"
Cons: "nothing to note here on this one."
Pros: "Good movies"
Cons: "Im 6'2. My knees still are hurting due to the horrible leg room"
Cons: "Same as above"
Pros: "I like the fact that I was able to get on this"
Cons: "Delta is completely messed up. My luggage was supposed to travel with me to Boston. But it didn't. Delta waisted my time. Horrible customer su"
Pros: "Crew was friendly and apologetic"
Cons: "The AC did not work and we had to get off and hang out in the jetway for probably 45 minutes. Nightmare."
Cons: "Family of 6 with 3 minors. Could not sit any of us together."
Cons: "After a grueling 14 hour flight back to the states from Asia, got notification that my Delta flight was further delayed an additional 3.5 hrs from the layover of 2hrs, so I was at the airport for a good part of the day and did not get home till midnight. Altogether 24+ hrs of no real sleep. To add insult to injury, a Delta representative called and apologized, offering a $100 voucher or gift certificate. Raised expectation that they might actually do the right thing. I then received a Delta email that says "Your day just got better", except there was nothing but ads and enter to bid for things. Overall bad experience when I really needed them to get me home on time."
Cons: "Too cramped for a flight more than 90 mins - even in the "comfort+" section. This plane configuration is fine for much shorter flight routes"
Pros: "Comfort seat upgrade. Access to Virgin Lounge in London. Food was very good."
Cons: "Video system on plane had too many commercials."
Pros: "Great flight"
Pros: "Nothing really."
Cons: "Arrived at airport at 08:00a for 09:10a flight. Delay for weather, then crew rest, then cancelled ~6 hours later. All while sitting in the airport like a dope. Put on a flight with overnight in LGA, but they could not tell us if a voucher would be provided. Usual story since the govt does not mandate the airlines do better. Was not advised to try standby on other later flights, which worked. Finally landing in BOS, we sat for 45+ min waiting for a third person to flag the plan to the gate. Understand why, but really annoying after such a long day full of delays. Felt many areas could have been handled better. Each person individually tried, but in aggregate it was a mess."
Pros: "They switched me to better seats"
Cons: "They lost my duffle bag, and when they found it, my bag was in a whole different state, and once I finally received my duffle bag my items were wet and damaged."
Pros: "Very enjoyable trip."
Cons: "no food. no entertainment"
Pros: "Fast boarding the plane! Great snacks! Great flight attendants."
Cons: "We sat in the plan for 45 minutes before taking off and arrived 20 minutes late."
Cons: "This flight never happened bc they didn't have a captain for the plane. Not a delay - not maintenance issues - just didn't have a captain so sorry your flight is cancelled. Ridiculous"
Pros: "Seat assignment very comfortable!!!"
Pros: "Great customer service"
Pros: "On time departure, friendly staff, nice free snack. Overall good experience."
Pros: "Generally there was a king of a "good buzz" among the passesgers Appreciated the good budget value. It made the trip to see my daughter possible"
Cons: "I don't have any negative feelings"
Pros: "Nice crew, comfy seats, easy flight"
Cons: "The food options for dietary restrictions"
Cons: "There was additional security screening at the gate (terminal 1 gate 111). We were not allowed to bring the bottled water we had just purchased into the gate area. My wife became quite dehydrated and had to leave and then re-screen in the security checkpoint because she was so dehydrated. We were not informed of this additional security screening prior to arriving at this gate. I wish we were informed ahead of time and/or there was some water provided in the secure gate area."
Cons: "It was delayed and it did not have any entertainment, seats were uncomfortable"
Pros: "Timing of the flights was great!"
Cons: "Entertainment!! No individual TV, no Wifi, no outlet to charge our phones. The common TV (for every 4 rows) played something for 4hrs. And then nothing for the 4 hours left! Was bored to death!"
Cons: "No vegetarian food options, couldn’t bring water on to the place but were not given water bottles for a 5-6 hour flight, plane was hot. Sat on the tarmac in Boston for almost two hours once we landed."
Pros: "Amezing service"
Cons: "Great airline. Amazing service."
Cons: "I called in advanced and requested a vegetarian meal. Apparently no one was told l, and they were no vegetarian options available. Also, there was only one movie running in a general tv without any other entertainment options. This should not be allowed on an international flight >5 hours."
Pros: "Very nice crew especially when I got sick. Entertainment was also good."
Cons: "The boarding process was terrible. There should have been ac, easy access to water and a bathroom once through gate security. Also out of our group of five, three of us were moved up to business class. It was nice that they got that but it would’ve been more fair if the whole group could have also."
Pros: "Flight was long, but food came early and often."
Cons: "I would like a little more leg room."
Pros: "Not a crowded flight so we were able to space out"
Cons: "Food was horrible. I found hair in my pasta"
Pros: "Nice selection of movies."
Cons: "Everything else was wrong with this flight. It was delayed for almost three hours with no explanation even though passengers were asking about the reasons. All our questions were simply ignored. They gave us coupons for food for ten dollars. Nothing can be bought with that money. And they didn’t have coupons for everyone so had to wait a lot until they brought all the coupons. Boarding was a nightmare. Crew couldn’t care less. A woman refused to seat far from her “kids” (about 9 and 14) and flight attendants didn’t do anything ti stop the woman from blocking the aisle. We were already almost three hours late. Overall the worst experience."
Cons: "3 hour delay turned into four because of incompetent boarding. 15 minutes at gate to dock plane"
Pros: "COPA offers excellent service! Their newer aircrafts have individualized monitors on each head rest for added control of what one wishes to view. Clean and spacious aircraft. Nice crew and bountiful beverage/ meal service. Fair luggage allowance and flight options will keep us coming! Keep it up!"
Cons: "Panamanian TSA has a second checkpoint at each gate. This means you get the general check we are all used to, but at the gate there's a second patdown and x-ray where liquids purchased inside the terminal are discarded or you have to exit the gate area to drink it! People had to give up their sealed, duty free bags and we had to give up our cans of soda we had just purchased. Fuller disclosure- in Spanish and English- should be given to patrons at stores and BEFORE entering the gate to avoid displeasure. We know drug traffickers are slick, but innocent people don't appreciate the inconvenience. My son's blunt tip, plastic, safety scissors were also taken at this airport because of the thin "blade" affixed to the plastic, but it left the USA in his school pencil case without any issues on our way there."
Pros: "-Nice little breakfast meal after takeoff -More legroom than most coach seats -Efficient crew"
Cons: "De-planing could use some improvement. People who do pre- boarding due to disability or who have small children slow down the process of others trying to get off the plane."
Pros: "Crew was friendly and attentive."
Cons: "We had the last seats in the plane, were served the last, and no offer was made to move us to open seats further up. Multiple people stood in the aisle to use the restrooms (6-7) which meant they were in our faces (I thought the US limited how many people can stand in line on a plane post 9/11); people also got up and did not pay attention to seat belt signs throughout the flight and the crew did nothing. The film was the same one shown Southbound, not as listed in magazine. We were late taking off and late landing (the latter beyond the captain's control, don't know about why we were late to take off)."
Pros: "Free alcohol (not just beer and wine) and decent dinner on the flight from BOS to PTY. Flights were on time and my two pieces of checked luggage made it through no problem. Crew seemed friendly."
Cons: "Airplane interior was spotlessly clean, but is a bit of a throwback (cloth seats that seemed kind of small). Don't expect entertainment screens or charging ports, although my connecting flight did have these. Depends on which plane you get, I suppose. I couldn't hear anything the pilot was saying over the loudspeaker. Hopefully they can upgrade their fleet. BTW if you have a choice of doing a really long layover at the Panama airport, don't. Crappy amenities with nothing but overpriced American fast food."
Pros: "Easy connection, easy inspection and punctuality."
Cons: "FOOD!!! Options very limited and preparation very poor."
Cons: "I was quite disappointed once again that I was never informed that in order to have a vegetarian meal it had to be ordered ahead of time and the only meal options both were meat. So I was served a single roll and a salad aka (one slice of cucumber and about 3 fork fulls of lettuce) but hey that's better than getting nothing on the 1st dlight. Also I was given an exit seat and was literally the first person in line that morning to check in but when I boarded I was told I had to move my seat because I didn't speak spanish... So why assign me the seat in the first place. Also flight was delayed about an hour and a half NOT due to weather conditions."
Cons: "Need to eat better TV set"
Pros: "Little screens for movie"
Cons: "Food wasn't great. Need more water supplied.would like more movie choices. Also..warning...after you pass through security in Panama..don't buy water...there is a second security at the gate and they will confiscate the unopened water you just bought next door to the gate.....!"
Pros: "Good service, friendly staff. They gave us a voucher for $10 for food because the plane was late."
Cons: "The plane was two and a half hours late but we did not find out until 1 hour before takeoff."
Pros: "Service, leg room"
Cons: "Wish there were personal TVs"
Pros: "Crew was pleasant"
Cons: "Online check in didn't work for selecting seats Was not allowed to carry any water on (even though I had food poisoning) No seat tv screens for entertainment Flight was late by an hour- no mention of this through announcements 6 hour flight- only 1 time did we get service Missing panel in plane and so we saw the insulation and wiring on the wall next to our seats"
Pros: "The entertainment system was the best I’ve seen, with the largest screen and with USB ports and the media content was the latest."
Cons: "The boarding process was very disorganized without clear signage."
Pros: "Service of blankets."
Cons: "Not friendly and organized before the flight."
Pros: "speed of baggage return"
Cons: "cramped seating"
Pros: "Food was pretty good, drinks (beer/wine, soft drinks) were free (hate being nickel and dimed) and staff were sufficiently bilingual (and didn't have an attitude if you weren't speaking Copa's language, Spanish)."
Cons: "No WiFi on either of my flights, centralized movie (i.e. screen above the seats) without an in-seat selection."
Pros: "Another great flight attendent"
Cons: "Older plan with less movie options"
Pros: "Copa es una excelente aerolinea, la atención muy pront, un viaje tranquilo seguro y puntual muy feliz y agradecida con todos ustedes son un buen equipo de trabajo."
Pros: "Staff was nice and friendly and encourage you to take the alcoholic drinks! Meals were ok, but they confused shellfish allergy with gluten allergy. They allowed me to switch meals though."
Cons: "Seating is tight in the main cabin, location of headphone jack (side of hips), quality of headphones given to you (mine broke in the port), no individual tvs in the head rest, no WIFI (just terrible) and the worst was the second security check at the gate in Panama (my friends had to down their water or get rid of it before the flight)."
Cons: "Baggage claim.. Slowest I've seen in years.. Horribly slow add an extra hour to your trip. I usually don't write about this but it had to be said. Very inefficient not sure what happened."
Pros: "Staff was great and very respectful."
Cons: "The unexpected layover was unfortunate, the delay then after that due to equipment malfunction was then more annoying because I was just eager to get home."
Pros: "Got us home on time, safely and relatively cost effective. The crew was very friendly and professional."
Cons: "Seats were small and the flight was crowded and full of crying kids. The airplane was pretty warm which wasn't something I've ever experienced in flight and got quite uncomfortable. At any given time there was a line of 5+ for the bathroom and there was no non-meat meal option so from our 7 am flight through our connecting flight home we had nothing to eat."
Pros: "Well organized/great crew"
Cons: "Nothing I didn't dislike. Will fly Copa again"
Pros: "Crew was pleasant."
Cons: "Flight was delayed several hours missed connecting flight and was re rerouted to Rio and spent the entire day at the airport wating for connecting flight that didn't take off until 5pm. Neuza M Noone"
Pros: "Beer for husband was free. Blankets provided. Full security check required twice, at main entry and at gate."
Cons: "Slightly scary landing under windy conditions at BOS-- came in fast and braked very hard. Copa pilots are new to Logan runways, which also happen to be under re-construction this year."
Cons: "I did not care for the fact that they set up a checkpoint after I made my connecting flight then made me recheck through security at which point they tried to confiscate our very expensive duty free purchase that was in a sealed duty free bag! Only when I demanded a manager did they stop trying to confiscate it. At which point they made me check my carry on luggage! I find this very suspicious since I also discovered that someone tried to access the inside of my luggage at Panama City on the initial flight! Your crew on the ground and in the terminals in Panama City are running scams! Beware! Very disturbed by this and plan on sharing this on social media as a beware to copa travelers going through or to Panama City! Literally set up check point at ramp to plan confiscating stuff bough in the terminal after already going through security!"
Pros: "great service"
Pros: "Left on time"
Cons: "Food was awful, offered "rice or pasta" chose rice without knowing it had red meat and the other had chicken. Meat was hard and horrible to chew, asked for a different tray for my husband and I and we were told "only if there are some left". About 50 min later, the attendant showed up with two trays when they were starting to pick up old trays. Entertainment was ok.. Played lion on small overhead screens After over 1h at passport control, our luggage wasn't there, they sent a few suitcases and told us that was it but then They made us wait like 15 more min for our suitcases... Bad experience"
Pros: "Everyone was awesome great service"
Pros: "on time..."
Pros: "The crew is very nice. The flights were on time. Direct flights from Panama to Brasilia- Brazil. There was enough room for carry ons. Free alcooholic drinks."
Cons: "The airport crew spoke Spanish to me, even after seeing my Brazilian passport. I understand Spanish, but their gate and check-in crew should be trained to speak English to avoid confusion with non Spanish speaking passengers. The seats are hard and I never got a pillow. One movie option and long time with nothing playing on tv."
Pros: "The boarding process was efficient. The food was warm."
Cons: "-I didn't received a web check access email. -my bag is currently missing, I was frustrated because I wait a long time (over 1 hour) to get a claim form completed."
Pros: "very comfortable flight."
Cons: ". security at airport and took away water at the gate"
Cons: "See comments under flight from Santiago to Panama City."
Pros: "Food was a real treat"
Cons: "Sat in the last row and the seat with such a straight back and headrest was not comfortable."
Cons: "Two bathrooms for 200 people. Front bathroom reserved for 6 1st class passengers?! Boarded and had to de-plan because the captain wasn't ready. Delayed 1.5 hours, then made us go through security check again because their staff didn't secure the gate when we de-planed."
Cons: "No individual media screens for 5+ hour flight. Had individual screens on the flight down. Also, had to go through security again at the gate in Panama city which meant getting rid of water purchased within the terminal and there was no where within the security parameter to buy water."
Pros: "Nothing at all"
Cons: "Read comments from first flights it will tell all .... I had a 5 hour delay"
Pros: "The flight was delayed 3 hours without an explanation"
Cons: "Spirit Airlines has so many hidden fees. You can bring one personal item for free. However, a carry on was an additional $59 per flight. Checking a bag was $62. We also had to pay to reserve a seat. All of the $10 seats were shown as unavailable when we were checking in. This meant only the $18/$28 seats were listed. When we got on the plane the flight was almost empty and we could have sat in any of the $10 seats. You don't even receive complimentary water."
Pros: "The pilots flew quickly and the crew was understanding about the delay."
Cons: "It was delayed by about 3 hours. I'm 3/4 on delayed spirit flights and probably will never fly spirit again because of these delays."
Pros: "How fast the flight was"
Cons: "No drinks atleast serve water"
Pros: "The ride was smooth and shorter than expected"
Cons: "all the hidden fees... The luggage was $52 for a carry on which is totally ridiculous. On the flight no snacks or beverages were complimented and the one soda that was had to split between the 3 passengers in the row the staff on the flight were also extremely rude and not pleasant at all. Messages over the loud speaker where not clear and very unprofessional almost as if were were on a ride at a carnival. A family of 3 were seated separated and the flight and were lucky enough to have another passenger trade seats and the staff yelled at them it was very sad. Also i was charge and international charge on my credit card for making and international purchase needless to say i will never purchase another flight from spirit"
Pros: "Very very inexpensive! And the folks were nice!!"
Cons: "The delay but it wasn't their fault!"
Cons: "Unfriendly help at customer service. I got charged 65 for my bag at the gate on an hour flight. Beyond rediculous. Next all drinks and snake you have to pay no cash accepted. Let's not start with two hour delay in Baltimore then 20 minutes on tarmak because these people have their heads up their asses. I will never fly spirit again. Complete junk!"
Pros: "Everything was good about the actual flight."
Cons: "The fact that it was delayed an hour and a half."
Pros: "Jet seemed new and clean, flight attendant very nice."
Cons: "The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay!"
Cons: "The flight on the first leg of my trip was cancelled, which was a great inconvenience."
Pros: "Absolutely nothing"
Cons: "I live 2 hours from the airport. I was alerted that my flight was delayed by 3 hours. I checked in online, printed boarding passes, and made alternate plans to get to the airport based on this information. When I checked updates before I left for airport, I found that the flight had been rescheduled close to the original time. I then did not have enough time to get the airport to make my flight. I missed a funeral because of this. The 19 emails I received (in order): #1 Delayed departure, #2 Delayed departure, #3 Delayed departure, #4 Delayed departure, #5 Gate update, #6 Gate update, #7 Gate update, #8 Gate update, #9 Back on time, #10 Back on time, #11 Delayed departure, #12 Delayed departure, #13 Gate update, #14 Gate update, #15 Delayed departure, #16 Delayed departure, #17 Departure,"
Cons: "3 hr deleted fly and change 2 times the gates without nobody tell you nothing about it ."
Cons: "Spirit airlines canceled my flight but provided no means for alternate arrangements. I had to purchase another ticket on another airline at the last minute. Got nothing for the rountrip ticket I purchased from Soirit, do not buy tickets on this airline. They will take your money and give you nothing in exchange."
Cons: "Departed 90 minutes late!"
Cons: "Why dont the let the back of the plane board before the front so I dont have to bump everyone while I am making my way down the isle. They nickle and dime you for everything."
Cons: "None I like. Will not fly this airline."
Cons: "I was never told it would cost me $55 to have a carry on bag! Ridiculous! $60 if I wanted to check it. There is no beverage or food service. Thank God I always bring snacks on plane rides. MY FLIGHT WAS DELAYED OVER 5 HOURS then we sat on the tarmac as the pilot informed us they were having computer issues (30 more minutes). There is absolutely NO LEGROOM! I am 5'4" and my knees were hitting the seat in front of me. No tv or music either. It's like the Yugo of airlines. I would NOT recommend flying this airline EVER!"
Cons: "There was a weird smell in the row I was seated in. Passengers on later flight where excessively drunk and rowdy and this impeded other people from sleeping. My previous spirit flight made me uncomfortable because everyone was drunk in the exit row (which is supposed to respond in case of emergency)."
Cons: "I was very surprised to learn that I would be charged $45 dollars for my carry on, both ways! This hidden cost would have impacted my decision when choosing a flight. In addition, I didn't purchase a seat another $25. I found it interesting that I was unable to print a boarding pass. I called customer service and was told that they can't print a boarding pass for me, but would report the issue to IT. I can't help but wonder if they were holding back my pass, hoping someone would purchase a ticket. There was no entertainment. Passengers in my area were over served, and were loud and using profane language to the point that departing passenger, several rows ahead, made a point to turn around and see who was responsible for the commotion. I will never fly Spirit again."
Cons: "My flight got delayed 3 times and they kept changing the time at the very last minute. Plane was full of kids and babies crying, yelling and kicking my seat. It was a night mare."
Pros: "Price Quick boarding On time Comfy seats Clean"
Cons: "Seats don't recline"
Cons: "The seats were uncomfortable, they charged for carry ons and even peanuts on the flight. We were two hours late on the way to Vegas. We sat on the tarmac for and hour while our plan wouldn't start...3 times!"
Cons: "I was flying with Spirit Airways from Boston to Atlanta on the 5th of August 2016. Unfortunately, I missed the flight due to my flight with Delta Airways being delayed in Amsterdam. I had booked a return flight with Spirit Airways for the 25th August 2016. I understood, of course, that this was not the fault of Spiirt Airways that I missed the outbound flight. I went to the check in desk, explained that I had been delayed in Amsterdam and could they possibly get me on the next outbound flight. As it turned out there was not another flight available for two days. So I explained to the staff in Boston, that I would try and get a flight to Atlanta with another Airline. Which I was able to do for the same evening. However, I made sure to tell the Spirit Staff that I would be traveling on the return flight, and the lady confirmed that this was fine. My express words were, I know that I have missed the flight, and thats OK but I am checking in now and want it confirmed the my return flight is still booked and i am checked in for it. The lady said Yes , that will be no problem! She also gave me the contact number for customer service, so that I could phone them and see if there way anything I could do.I was informed this was a free number and when I phoned it, I spoke to somebody in India, whom I could not understand, a few minutes later my twenty credit was gone, so obviously NOT a free number! I found another Airline to take me to Atlanta. So I was happy in the knowledge that my return flight with Spirit was fine and I was checked in for it. However this turned out not to be true! I received an email from Kayak a couple of days later, to say that , as had not checked in, both flights had been cancelled. Of course, I was furious, I telephoned Kayak to see if there was anything I could do but they told me I must get in contact directly with Spirit, which I did. It was, once again, the customer service number, in India! They told me I would have to go to the counter in Boston and ask why my return flight was cancelled. At this time I am in Atlanta and asked them, did they realize how far Atlanta was from Boston!! I also asked to speak to a Superviser, at which point I was cut off! I then telephoned again and asked was it the normal procedure to cancel both the outbound and return flight, if the outbound flight was missed. I did not get an answer to this question except to say they did not know, again I asked to speak to a Superviser to be told no. I had checked in, as far as I knew, the return flight had been paid for, so I do not understand or accept that they had any right to cancel my return flight. I also had no choice but to rebook my flight with Spirit because I had to get my connecting flight from Boston on the same day. This cost me $211 plus $50 for my check in bag. Given that I had already confirmed with Spirit, this is a total disgrace and I have been treated very badly by them. I fly regularly and have never encountered anything like this"
Cons: "price didnt include normal sized carry on"
Pros: "Staff was great and flight was on time."
Cons: "A carry on bag should have been free like most other airlines. When you add on a $55.00 charge to carry on a small suitcase it makes the Spirit Tickets expensive especially considering the fact that most other airlines do not charge a carry on fee at all. This unecessary carry on charge for a bag is why I will not fly with Spirit Airline again because you are not really saving any money at all compared to most other airlines which hopefully Spirit will realize one day."
Cons: "I Paid %55 for taking my carry on to the plane which is ridicules. also I had 4 hours delay. which is not ok."
Cons: "All of the stupid bahg"
Pros: "Initially the price, but after all the fees, could have flown American for almost the same price."
Cons: "The airline is Vague, I guess if you read all the fine print and get to know the system it may work better."
Pros: "We got there, but had to get back on Delta/."
Cons: "Surprised that I had to pay for a seat and much more than expected for carryons and suitcases."
Pros: "The tight quarters were challenging for my near 6 ft son. However, because the seats don't recline, he didn't loose any room to the person in front of him."
Cons: "Very few snack choices to purchase for anyone who is gluten-free ."
Pros: "The plane facility was fine. The staff was well intended and did their best to help."
Cons: "Travel updates were late coming. 4 hours before my flight boarding time, I received an email notice that my flight would be delayed by 9 minutes. While I am sitting in the airport at the gate, at the new boarding time, there was no announcement- and no gate agent, but rather an email saying that the flight was delayed 2 hours. They had no advance notice that the flight would be delayed until the flight was supposed to be boarding. There was no gate agent to handle the difficulties that presented to travelers. I'll pay more or take a bus over taking Spirit."
Cons: "Never flying spirit again"
Pros: "Nothing. This airline is terrible. It may be cheap but they are never on time and it's usually chaos boarding."
Cons: "The flight was cancelled in the last minute - For our plans it was a disaster. It was a big demage"
Pros: "I was lucky in getting a seat at the front of the plance (4A) which was more comfortable that my previous flights where I sat more to the rear where there was less leg room. the departure was on time and the flight was very comfortable. courteous staff"
Cons: "my check on luggage cost $50 where I expected to pay $25. I now know to create an account for myself if making travel plans directly with Spirit."
Cons: "no leg room at all, we got killed with the luggage fees, we thought we were getting a good deal with the airfare until they hit us with over a 150 for luggage, will never use them again"
Pros: "Can't beat the price, even though cost of carry on and checked baggage is expensive. Would use again for a 3 hour flight."
Cons: "would not use Spirit for a cross country trip because the seating would cripple me by the time I arrived."
Pros: "I loved to personality of the crew members. They really made you happy and comforted you."
Cons: "The flight was late. They seats were invomfortale. We boarded the plane 45 min after our original departure time and the plane was already docked."
Pros: "Baggage claim officein Boston is not staffed i can't get through or figure out a way to get my luggage back i am beyond upset about this. I understand that baggage doesn't make connections like people but there is no staff to deal with the aftermath. Unless my baggage was returned to me without fault i will never fly spirit again and would never recommend, this is a severe violation of trust to take people's baggage and have no follow through on how to get it to their final destination."
Cons: "I hate Spirit's fees for a checked bag n for use of checking in at airport. The so called cheap fares become more expensive because of these fees. Some of us to not have access to computer for pre-check in, and should NOT be charged extra for it. I do Not plan to fly Spirit again. There is a reason why your flights are more than half empty!!!"
Cons: "No inflight refreshments nor are they military friendly."
Cons: "I was 4 minutes late for teh check in and they said, you can take a later flight for $330 or come back tomorrow. So Im coming back tomorrow. They over book on purpose"
Cons: "Small seating n extra charges. An was not Military friendly"
Cons: "Didn't give me a seat, even though I had checked in. Overbooked the flight but didn't offer any incentives to anyone to be moved to another flight. The staff at the gate left, and I had to track them down to get an answer. Had I not insisted, I would have been left without a seat."
Pros: "That I finally arrived at my destination."
Cons: "They had double booked about 1/5 of the seats on the flight, which made boarding that much more difficult. By adding more seats they have made the leg room nonexistent, and I'm short. After all of the extra charges the flight was the most expensive of my choices."
Pros: "Crew polite and efficient."
Cons: "Less leg room than before. Was not given even water."
Cons: "It was their fault that I missed my flight since they wouldnt allow me to go up to the counter, and then when I finally got up there and I told them I missed my flight the woman didn't even care. Rude!"
Pros: "same as above statement."
Cons: "same as above statement"
Pros: "Plane didn't crash"
Cons: "Spirit just sucks in general"
Pros: "The plane didn't crash."
Cons: "Flight was delayed. Spirit nickels and dimes you for everything and has very unreliable schedules."
Airlines flying from Panama City to Massachusetts have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights