Daily cleaning, installation of cabin HEPA filters on flights from Paris Orly Airport
La Compagnie, Air Caraïbes and French Bee have all waived their change and cancellation fees on flights from Paris Orly to United States. Confirm policies on booking site.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 8h 15m
Most visitors from Paris Orly Airport will not be allowed to enter United States. Citizens and lawful permanent residents of the United States, certain family members, and other individuals who meet specified exceptions, will be allowed to enter the United States.
Please find all the exceptions in the last proclamations.
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Visitors from Paris Orly Airport are not required to quarantine after entering United States.
Visitors from Paris Orly Airport must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to United States.
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Restaurants: Open with restrictions
Bars: Open with restrictions
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Scores according to KAYAK customer reviews
Cons: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."
Pros: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Cons: "For me this part is not applicable"
Pros: "The comfort of the flight snd kindness of the crew."
Cons: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."
Pros: "The crew was very helpful in all respects."
Cons: "Not getting everyone standing in line to board one hour and 10 minutes before scheduled departure."
Cons: "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."
Cons: "See above."
Pros: "The flight departed on time and arrived early. The crew were all courteous and kind even to the man who was sitting next to me who seemed quite demanding."
Cons: "I am small but the seats seemed a bit too tight. The plane itself seemed a bit outdated."
Pros: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"
Pros: "Everything was great"
Cons: "Lost my luggage."
Pros: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Cons: "Check in process was easy. The flight attendants are all very helpful and kind."
Cons: "Engine noise in the cabin is loud."
Cons: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."
Cons: "Long delays to go through security screening and then further delays as the plane was still being fueled at departure time."
Pros: "Flight attendants were very nice"
Cons: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"
Cons: "Entertainment screen did not work; in neighboring seat it could not be switched off when we wanted to sleep; sourly employees everywhere (re-booking counter an exception); food close not being edible and cold; I forgot my watch on when going through security in the Air France terminal; when I started to say "sorry" I was yelled at by the screener who said that she will do the talking; she sent me back through the scanner twice without my watch, then once more with the carry-on and made sure that I went to the end of a very long line to wait for another screening rather than having me just go through the scanner without my watch. Needless to say, there was nothing else suspicious about me once the watch was removed. Eager to exercise her power, the security person did not seem to consider that she slowed down a long line of people waiting to be screened. I should add that I am 73 yrs old grey haired female who has traveled a lot both for pleasure and business during my entire life, often to some difficult places and that I do not argue with or provoke those in power in a situation like this. The yelling and the sending me repeatedly through the scanner, which did not beep once the watch was removed, was beyond anything I had experienced anywhere else. The sending me to the very end of the line seemed outright spiteful. (I did miss the plane connection.)"
Pros: "I like the service. They caring and give snacks, comfort and overall"
Cons: "None. I like everything"
Pros: "The plane arrived in New York smoothly"
Cons: "They lost my luggage and have no information as to where it is. It has been 3 days and no Information. There was only one meal for the flight and alcoholic beverages were not included."
Cons: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."
Pros: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Cons: "no complaints"
Pros: "What’s not to like!"
Cons: "very old planes we waited 1 hour to drop our bags as their belt had an issue we had to pay extra 70 pounds to reserve a baby cot on the plane"
Pros: "Food was excellent and crew was very nice."
Cons: "Could not check in online before my flight and no zones to board just line up and go apparently."
Pros: "it was cancelled so they got me on the next flight on Turkish"
Cons: "My baggage was broken"
Cons: "There are always delays. Today it was that internet was down."
Pros: "Priority boarding"
Cons: "Premium economy seats do not recline, only slouch. One of our 2 seats wouldn't slouch more than half way. The entertainment options are extremely sparse and the screens are 4:3 ratio, tiny, and of such poor quality that they look like laptop monitors from 1999."
Pros: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Cons: "1) Front seat pocket bulging with 2 extra-thick in-flight magazines 2) No on-board wifi 3) Not much seating room - very thin"
Pros: "Not much."
Cons: "It was one problem after another during check in. And it was difficult to find help in English so I couldn't really tell what was going on. In the end I was tucking to get checked in because they were insisting I use a kiosk but I was telling them that the kiosk said to see an attendee. It was not efficient and I felt like a burden asking for help when there was nothing else I could do on my own."
Pros: "full Meal service in coach , customer service , free wine , personal entertainment, power outlets , everything !"
Cons: "Bottom seat cushions could be a little more comfortable ."
Pros: "Crew was great."
Cons: "Food could be a bit better. White bread is unhealthy."
Pros: "I liked the way a fligh attandant treated me and another two passengers. At the end of the flight he gave us a cup of strawberries for all. The food was delicious specially that pasta, it was yummy."
Cons: "TV was too slow."
Pros: "Nothing..worst experience ever. Simply apologising for delayed doesn't help"
Cons: "Flight into and out of indiapolis was delayed by 2 hours. Missed my connection flight to LHR because of the delay. never had such a flying experience. Flight was operated by Delta. I won't be flying them again."
Pros: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"
Pros: "Lovely crew, clean toilets"
Cons: "It's an a380, stains everywhere, aisles between seats narrow even for business, caos at CDG, no clear queues, ground staff shout at passengers, food selection good but huge gap between describtion and reality, in JFK we waited for 30 minutes cause the docking spot was too narrow for the captain, sky priority? The economy got their bags before 1st and business."
Pros: "Flight arrived safely."
Cons: "Air France offered no help rebooking missed connection at JFK due to delay of more than 2 hours in arrival."
Pros: "Food, drinks, and general service on board were all very nice"
Cons: "Airport experience at cdg was atrocious. Took more than an hour to check in and it was a complete zoo."
Cons: "The flight arrived late with no clear explanation as to why. Then there was no EU queue at immigration, so more time wasted."
Pros: "Seats were comfortable, but the sliding action, instead of recline, took getting used to. Food was very good. Snacks available on demand, along with drinks. Complimentary wine with meal was also quite good. Entertainment system was first rate with plenty of options for TV. movies, music, games, etc..."
Cons: "Sitting in the middle two seats in the center of the 777 left me stuck for most of the flight. Got up only once. Wife's feet and ankles were swollen by the end of the flight. Not enough legroom to move much during the flight and not enough aisle space to get around with the plane so full. Have made flights twice as long on the 747 and were able to get up and walk."
Pros: "tool me safe from one airport to another"
Cons: "wait time, food"
Pros: "Loved the movie selection and the food was good too."
Cons: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."
Cons: "Late...delayed from algiers"
Pros: "Kind, courteous, attentive crew. Smooth flight."
Pros: "Air France is the worst company I have ever flown with. They changed our seats last minute. They where late both flights. Not worth the stress if your layovers are short. Also they took my passport with no explanation of why into another room with out my permission."
Pros: "Bar/Coctail service on AF was excellent."
Cons: "Boarding area at CDG had almost nothing in the way of food and drink. Only one small Illy. Unbelievable in a major international airport."
Pros: "i tried to cancell my flight but didnt answer me1"
Pros: "Crew were great"
Cons: "Food was ok - don't know why my vegi meal didn't have cheese and dairy in it, would have made if better. Boarding was ridiculous long line. Could have been more efficient"
Pros: "The flight crew was excellent in accommodating the passengers. One specific flight attendant was very patient in dealing with a continuously demanding passenger by being helpful and firm at the same time; a difficult combination of skills."
Cons: "The ground crew in CDG was very disappointing and unprofessional and very specifically in the luggage area. When I was told that my carry on luggage exceeded the allowed weight I argued that my luggage was weighed in Cairo and that it was less than the 12 Kg allowed weight. The Air France attendant then waved with annoyance to speak with her supervisor. When I approached her supervisor, who was speaking with another Air France employee, she looked annoyed and said just just to to booth #7 or 8 that handles excess luggage issues. My reaction is to avoid traveling through CDG in the future and I will focus on flying with Lufthansa."
Cons: "they change my flight from air France to Jordanian . They all sucks And I lost again one of my bags"
Pros: "Service was great and the airplane was very well maintained."
Cons: "More water, I was thirsty most of the time."
Pros: "The price is affordable"
Pros: "The crew was super nice. Everything went smoothly."
Cons: "My gluten free meal had a carrot cake... the first ingredient was Wheat! If you have any type of allergy do not trust their food!"
Pros: "Nothing stood out. Legroom was ok."
Cons: "Boarding was confusing and poorly managed."
Pros: "The seats do recline, more space than Delta or United"
Cons: "I had to pay to check the first piece of luggage 85€ one way. I was not inform of that when I bough the ticket and I could have chosen a different airline If I had considered that expense. The first piece used to be free intercontinental flights but now it varies depending on the company. I find difficult to find this information when buying and it makes a great difference in the final price you pay. I found strange flight attendants having a very loud conversation in a very quiet flight where most of the people were sleeping."
Pros: "Great lie flat seat. Nice FAs."
Cons: "Food was not that great for intl C"
Pros: "In flight meal was one of the best I have ever had."
Cons: "Could not choose when to start a movie. If you wanted to watch one, you had to turn it on from the beginning or you would start in the middle. Plane could have been cooler as well."
Pros: "Prompt and courteous"
Cons: "Not enough leg room, just not enough space al the way around to be comfortable."
Pros: "Food was of good quality."
Cons: "Boarding was slow. A group of very rowdy passengers who showed zero consideration for their fellow passengers and whom the crew did little or nothing to restrain, other than confiscating a bottle of alcohol they carried on board."
Cons: "Book wheelchair assistance for flight, all went well. At destination Lisbon, no wheelchair no assistance very poor service."
Cons: "Though the weather was fine - no excuse - the 7 hours delay! the fact that instead of landing in Newark (my original reservation), we landed in JFK! VERY INCONVENIENT AND AN EXTRA EXPENSE! The fact that in Lisbon airport I had to wait more than one hour to reach the help desk and then plead to receive a voucher for refreshment (left Madeira on an early flight, no breakfast on that flight, the flight to NY delayed till 5 PM!). I chose TAP because it was the most direct way to reach Madeira - but the delays on both flights were more than unfortunate - it was simply poor service."
Pros: "Flight was great"
Cons: "Had to pay extra for my only bag! Didn’t know it wasn’t in the coat of the ticket"
Cons: "flight was delayed. ended up missing our flight from newark home."
Cons: "was delayed 2 hours"
Pros: "Friendly and kind captain and crew"
Cons: "I was very very sick, so after the 3 hours delay I asked to stay in Lisbon and be sending next day to continue my journey home ... Surprisingly TAP told me that they could pay the hotel in Newark, but not in Lisbon.. Go figure! Called TAP Customer Service 4 times, 2 from Lisbon 2 from Newark... all cases more than 1 hour wait... AND THEY NEVER EVER ANSWERED!?!?!"
Cons: "1) I tried several times while traveling but was unable to figure out how to choose a vegetarian option for the flight. When I called customer service, after a long hold time, the woman I finally spoke to told me it was too late to order vegetarian and refused to help me. I have never flown another airline (Air India, Turkish Air, United, American, China Southern, etc., etc.) that did not make this easy to choose during booking or check-in and that did not already have a standard ovo-lacto vegetarian option on the regular menu. Vegetarians practice for all sorts of reasons, including religion and health needs. It's unacceptable to make it so difficult to meet your meal needs while trapped on a plane for nine hours. 2) The check-in agent did not know the rule about all remaining seats being opened for passenger choice three hours before booking and insisted we had to pay to get aisle seats despite one of us having a health problem necessitating her standing up and walking every 45 minutes. Then another agent told us we couldn't choose seats for free for our Porto to Newark flight when we check in for our Madrid-Porto flight because it wasn't technically three hours before the Porto-Newark departure. But how were we supposed to choose seats for the Porto-Newark flight three hours in advance if we are in an airplane flying to Porto at that time? This makes no sense. Seats should be opened for every leg of a same-day journey at the same time. The agents were unhelpful and unsympathetic. 3) This was an old plane without options to choose a film or show to watch. Instead, passengers could flip through a few channels and hope to find something of interest that was already playing -- there was no way to begin a film or show from the beginning if you landed on it in the middle of its running time. I cannot recommend TAP Portugal to any of my friends, family, or colleagues after this experience."
Cons: "I was told that I can check in my luggage free of charge. So I bought some wine and checked in for the connection flights. They charged 35 euros and to final destination 75 euros. I tried to watch some movies and they had only one English channel. I couldn’t believe that kind of shitty system still exists. I don’t recommend it."
Cons: "I have traveled to and from Portugal in TAP for many years and never ever did I have to pay for a checked bag till this year. It is totally a robbery to be charging people for 1 checked bag of only 50lbs. not only is it ridiculous but robbery. You charge a lot of money for the flights as it is and to go and charge people to check a bag on an international flight is insane. It is to bad I have to fly back with you because I will not be flying with you ever again after this I will take my money elsewhere. Also you need to let people know that they are being charged for luggage when the are booking their flight because when I booked my flight nowhere did it say I had to pay for my luggage. It already was rediculous that we are only aloud 1 50lb bag checked and now you want people to pay for it too? Pretty soon you minus well have people just get on a plane naked!!"
Cons: "40euro checked bag fee on an international itinerary was an unpleasant surprise. They were quite disorganized; our airport-printed boarding passes wouldn't scan at the gate, they didn't have a jet-way ready upon arrival in Lisbon ..."
Pros: "Left on time, arrived early. Food and snacks were good. Very attentive crew."
Cons: "Can't think of anything."
Pros: "I like the flight per se and the crew attention"
Cons: "The boarding process. It was slow, disorganized, didn't take off on time and some people were rude including the searching process that I enter voluntarily because nobody directed me. I when you schedule a flight you should try to take off on time because it can be disruptive for everyone. And when you sell discount tickets at least say you are going to charge 45 dollars for the bag... i wouldn't purchase any discount offer"
Pros: "Employees are very nice."
Pros: "since it was an older plane maybe it had more leg room"
Cons: "poor quality video and sound for watching movies on long flight attendants were brusque and ignored most passengers(except the ones with special meals) we were on connecting flight with little time in between to grab water or snack - so we sat on this flight for over two hours before we got any refreshments. Some passengers got refills before we got one. Poor execution. we had to check two bags on connecting flight (which we didn't have to do before) and it cost us time and money. Also they lost the two bags - got several days after we got back from trip huge line at immigration - we waited almost two hours will not travel on TAP again"
Pros: "Flight attendants were reponsive. Plane was comfortable enough. Good entertainment options."
Cons: "Plane was a little warm. Would have liked more information in English."
Cons: "Wouldn't let people approach the desk to ask questions before boarding. Crew very un pleasant and forceful throughout the trip. Would not look forward to flying with TAP again."
Pros: "Not much"
Cons: "Long flight uncomfortable seats"
Pros: "So accommodating!! Top of the line!"
Pros: "Attendants were great throughout. Prompt takeoff. Food was good; drink service even better! Best movie selection I've seen on commercial planes. Seat was comfy. I enjoyed the flight very much and will always consider flying with TAP."
Pros: "Center aisle seat was comfortable and pnethy of room for my carryon overhead and underseat."
Cons: "I would like to see all TAP planes come with a standard entertainment option on the headrest in front of you with the advanced menu option of movies, games, radio, etc. and ensure all headphone jacks are operational. (Thisnflight the screen was messed up...not something you want to look at for 8 hours. ) I couldn't eat half the food because the salad wasn't anything but cabbage and a tomato and the corn and meat dish was cold and weird. I don't know what the dessert was but I got it down. I think the sandwich I got before landing was pesto and mayonnaise but I'm not sure. I didn't get much of it down before gagging. I wish when booking a flight you were given the menu or you could choose early in the flight and then be served. I bet it would cut down on wasted food and money."
Pros: "The crew is always professional and keeps you informed of what changes there are."
Pros: "The staff was very nice. Only bad incident was the misinformation on getting the D Tax. We went early to the airport to do it but could not get it because of erroneous information form the check in agent."
Cons: "When we checked our bags the check in agent did not let us take out bags after getting the boarding pass so we could get the D Tax refund at Customs. She said it was not necessary. She was wrong. French customs wanted to see the merchandise which we no longer had. When we complained at TAP we were told do it in Lisbon. Again in Lisbon we could not get the D tax because that custom agent wanted to see the merchandise which was being transferred to our Lisbon - Newark flight. We loss refunds of over $400. This problem ruined a perfect trip."
Pros: "i like the snack they gave."
Cons: "I found it very frustrating that we were told at the ticket counter the boarding would begin at 11:15am for a 12:45pm flight time. I arrived at the airport over two hrs in advance and then had to run a significant distance through the airport and sweat and be unnecessarily anxious waiting on the customs line only to arrive at the gate at 11:20am, to have my bags checked for a second time and then be unable to get any food or coffee before a flight that did not begin boarding for another 40 minutes. I did and still do not see the need for that additional luggage/security check and then being held at the gate for almost an extra hour for seemingly no reason at all."
Pros: "Great flight! Unexpectedly good amount of food and good entertainment. On time. Seats were comfortable w good room."
Cons: "Boarding was pretty disorganized and crowded and seemed like it took even longer than it normally takes. we were lined up for a while before boarding initiated."
Pros: "Meal was good."
Cons: "Service was poor, the seat was not comfortable."
Pros: "Great crew."
Cons: "No air from above. Just an all around bad flight with so many problems."
Cons: "Showed up two hours early for flight. Forgot my passport and TAP refused to help us in any way possible. Ended up having to purchase two tickets through another airline. Will never travel with this airline again or recommend this airline."
Cons: "Seats were uncomfortable"
Pros: "Nice flight, clean planes, decent amount of beverages/food provided, good TVs"
Cons: "Less meat in the food, please. I somehow missed the opportunity to request a vegetarian meal, but many other airlines offer at least one vegetarian entree option (e.g., pasta)."
Pros: "Love how tap took care of us when hurricane Mathew was passing. We were sent to a nice hotel in Fatima (city in Portugal). The company paid for our lunch dinner and breakfast. Unbelievable customer service."
Cons: "Once we entered the boarding area we weren't allowed back out to get a sandwich, souvenir, etc. This was absolutely unacceptable. I felt like a prisoner in that area. I can't believe they thought this was OK."
Pros: "Excellent portuguese food served on board, crew was friendly."
Cons: "My entertainment console did not work for the entire 8 hour flight, and to make matters worse the screen kept flashing a bright white light every 30 seconds or so, preventing me from sleeping. I had to tell 3-4 crew members for them to at least broadcast a movie to my seat to make the flashing stop. I was also seated right next to the bathroom, which usually isn't so bad, but since most of the passengers were elderly, it was being used literally nonstop for the majority of the flight. The crew only briefly cleaned it once... I was seated next to a screaming toddler as well. This isn't really the airline's fault, but it certainly didn't help. I felt like I did not get my money's worth for this flight and that it was a poor experience."
Pros: "Website, check-in, boarding."
Cons: "Seat pitch"
Pros: "Good in every way"
Pros: "Very comfortable."
Cons: "All was good."
Pros: "Service, staff, food, airplanes."
Pros: "Smooth travel"
Cons: "I can’t think of anything"
Pros: "Too long ago!"
Pros: "We really like the crew"
Cons: "If they offer something to drink"
Pros: "Basically what you would expect from a budget airline flight."
Pros: "The plane was new and very comfortable"
Cons: "Free snack"
Pros: "Overall plane stability"
Cons: "No delays, better food, updated plane"
Cons: "The food"
Pros: "A Mix Of Spanish and Hungarian Staff. Overall Freindly crew did the best with what they had to work with."
Cons: "Poorly maintained aircraft, all most everything was broken and dirty!! No inflght entertainment, screens, controls, and programs did not work! Torture on a 9 hour flight!! SEats small, tight & broken. Toilets dirty un maintained."
Cons: "No USB outlets"
Pros: "They give you free pillows and blankets."
Cons: "First, this airlines charges up to $150 for the first checked bag. They don’t even inform you of this at any moment while purchasing you ticket. You find this out when you get to the airport. Second, they charge you for everything in this flight. They say the entertainment is complementary, but you have to pay for headphones. On the shorter flights, they even charge you for water!"
Pros: "On time"
Cons: "I was ticketed on AirFrance/Delta, but I guess they are a part of Skyteam and the plane was Air Europa Old decrepit aircraft, that had years of accumulated dirt between seats and such No personal TV screens Food was as bad as it gets for the snack, though the main meal was as they all are except more frugal. Headphones were available for 3 euros- never had that occur on an international flight. I will always ask if my ticket includes Air Europa as an operator and avoid them if that is the case"
Pros: "The staff was very friendly"
Cons: "It was a long flight and for a period of 3 hours if you wanted anything to drink you needed to go look for it. They should have come around with water every 2 hours is my suggestion"
Pros: "I couldn’t have wished for a smoother flight for both ‘legs’."
Cons: "Again, the entertainment offering could be better for the translatantic flight."
Pros: "good service"
Cons: "cramped chairs and an attached box under my seat limiting foot space. Also i didn't like having to plug into their wifi and pay a fee.so i didn't use it. couldn't figure it out either since my phone had been stolen at the MAD airport and all I had was a kindle fire."
Cons: "The plane has no entertainment , we had to download an app. That should work once on the air. It didn’t , the flight attendant said it was due to many passengers using it at the same time"
Cons: "A low cost company trying to compete with bigger company and prices too high for what you got."
Pros: "At least this A330 had seat-back IFE unlike another A330 I've flown with AirEuropa, but the selections are very limited."
Cons: "Limited selection in the IFE."
Pros: "Crew was great, however boarding could be improved. Too many checks and waiting to board."
Pros: "The crew was helpful. The protracted headrests were nice for sleeping."
Cons: "The planes were pretty antiquated and the seats were hard and uncomfortable. They were no oxygen ports which was troublesome for long 8 hour flights. Lack of fresh air! Only 10kg weight limit for carry on luggage."
Pros: "Good service and comfortable flight"
Cons: "The food was terrible."
Cons: "Every flight was at least an hour delayed. We were insanely late for our connection flight due to a totally unnecessary delay at the first airport. We then SPRINTED across the whole Madrid airport and then when we arrived to second plane was TWO HOURS delayed. The staff always seemed to be working, but was completely inefficient in getting anything done. It took them 20 minutes to respond to our notice (we pressed the air attendant button on our seats) and then told us we couldn't get snacks because they were giving out pizzas, which took another hour. Every single part of our flight was delayed and inefficient... with no reason ever being given. It was pretty miserable overall and I will likely never use Air Europa ever again."
Cons: "I had to add luggage into the booking. In short, that is impossible to do on the website, and very little information about luggage in the booking procedure. So, the passenger didn't take any changes and asked me to book flight with another airline. Which I did, and found out that canceling is not a thing that you do either...."
Pros: "the crew"
Cons: "comfort, there were small space for our legs The food , the worst i have ever seen"
Cons: "Every single person that worked there from front desk to flight attendants were sassy and rude on both my flight there and back."
Pros: "Everything was fine! I slept most of the trip as I was lucky enough to get a window seat. The food was okay and I actually quite liked the red wine I had."
Cons: "Can't complain! As I said for the way there, I would prefer not to have to pay to pre-pick my seats, but we choose the random option and I still got to sit next to my cousin (who I was traveling with) for all 4 flights of our trip."
Pros: "Crew was very friendly and courteous. Aircraft and cabin was clean and comfortable."
Cons: "Food was pretty poor with the 2nd "meal" being awful. It's what to expect with a discount airline though. Worst was that a duty free item was pilfered out of checked luggage."
Pros: "Timeliness cleanness food movies"
Cons: "Not on time. Delayed boarding and flight. Was told by customer service on the phone that I would not have to pay for checked luggage from Madrid to Barcelona since I am a tourist....guess what? It was a big fat lie. Had to pay 60 Euros to check me and my daughter's bag!"
Pros: "departure from JFK to Madrid was on time"
Cons: "Comfort is not equivalent with price. Very tight seats. On the way to Madrid no personal entertainment system. On the way back personal entertainment system was very, very lagi, additionally reset itself during movie fief times, and from where I was seating other people had the same issue. Coordination at airport was also not the best after landing at JFK, because we spend almost 50 minutes in airplane waiting for docking."
Pros: "The flight was very affordable and AE offered direct flights both ways (from Miami/Madrid & Madrid/NY)"
Cons: "The food wasn't great. And the flight attendance could've been more outgoing and friendly."
Cons: "Food can be improved"
Pros: "All went well. As above"
Cons: "No complaints"
Pros: "The food was good, service was great, flight was on time, and the staff was very helpful."
Pros: "Second flight at least had a tv to watch some low quality movies."
Cons: "The space and chairs very uncomfortable. My first flight from u.s.a to Spain where there is no TV entertainment system. Longest 8 hours of my life flying in that tight minuscule chair."
Cons: "Old plane. Poor entertainment. Average food. Average staff."
Pros: "The price."
Cons: "The entertainment was a little frustrating. The screens were only in the middle section so if you sat on the sides, it was really hard to see. There was also no outlets available on a 7-8 hour flight."
Cons: "Any long flight should have provide wifi for its passengers."
Pros: "The movies I watched"
Cons: "The time it took to board the plane- we also had depressed seats. I will never fly air Europa again."
Pros: "On time. Plane well kept. Staff friendly and efficient. And the food was surprisingly tasty."
Cons: "No individual videos. No power outlets at your seat"
Cons: "They closed the boarding doors early and I ran thru the entire airport to get there and they wouldn't let me on because my flight was delayed. THE WORST"
Cons: "My flight was delayed 4 hours and I've missed very important meeting and event I had to attend to In NYC!"
Cons: "Impossible to confirm flight online. Seat assignments split us up, including our children When we were finally able to be seated together it was 3 in last row an one in 2nd to last where attendants kept bumping into seats, making noise etc. 9 year old son's monitor didn't work after we bought headset. Took many hours and multiple requests for assistance and refund. Crew left 9 year old son off of flight manifest resulting in his detainment by homeland security st JFK."
Pros: "Blanket and pillow meal ok staff friendly and attentive"
Cons: "No boarding call headphones sold crush to get on flight"
Pros: "Crew was polite"
Cons: "No entertainment at all."
Pros: "probably nothing, everything felt cheap"
Cons: "food bad by any standards, clumsy stewardess spilling drinks, very long boarding, very poor entertainment choices"
Pros: "2 fligts with aireuropa. Both very different: first was in a vey comfortable plane with a lot of space but a poor service from flight attendants. In the second the plane was more uncomfortable, Seats were tight but service was fair. Both with no delayes and fine service at the airport."
Pros: "Flight attendant could tell I was very uncomfortable sitting in my seat. My knees hit the seat in front and the person in front was basically sleeping on my lap. He told me there were other seats available for me to be more comfortable. He didn't have to and that was really great. Thank you."
Cons: "I told the check in person that I wanted an emergency exit seat so I could have more leg room. She said it was 20€ More. I said I would pay it. She made a change and said it wasn't necessary to pay. I was very happy. When I got on the plane, I realized she never gave me an emergency exit seat."
Cons: "WIFI announcement which did not exist"
Pros: "Nothing! This is the worst airline I have traveled with. Always late and usually by servers hours not just a few minutes late. I mean late when you have to wait for the announnouncement of your flight for hours"
Cons: "Personnel, seats (even in expensive preferential class which I used) boarding, they want to charge you even if you ask for a glass of water. Come on !"
Pros: "Helpful crew. Quick flight."
Cons: "No gate assignment until right before boarding. Chaotic,especially when you don’t know the airport or airline."
Cons: "Get what you get with discount airline, but booking, travel, arrival went without a glitch"
Pros: "It felt like a top airline, fast boarding, great service."
Pros: "The inflight crew was very nice"
Cons: "The staff that works in the counter was very rude. My carry on bag which has fit in all the trains across Europe and other airlines did not meet the standards of Vueling so I was charged with 50 euros which is ok with me. What was upsetting was the attitude of one of the attendants of the counter. She was a spaniard lady lacking all customer service skills. I will never use this airline again"
Cons: "Great, prompt service Thank you,Vueling Team From now on , we are you loyal customers"
Cons: "6h delayed"
Cons: "The departure could have been on time."
Cons: "Food was not offered. Boarding was chaotic. Took off later than expected because of the chaotic boarding."
Cons: "We had to spend €50 to check a bag that we can carry on to other flights due to weight restriction. There was terrible communication about a gate change. The flight was late and no one seemed to care or acknowledge that. The seats were very uncomfortable."
Cons: "Could of been on time. I missed my connection and it cost me 1000’s. Worst airline ever."
Cons: "We were standing in line to board gate 14 it read Barcelona and right as we went to start boarding it changed to a different flight. All of us were running from gate to gate and nobody would help us!!!!! That was TERRIBLE!!!!!!!! One person figured it no Help from your staff."
Pros: "Nothing what so ever, not seen such a rude staff in my years of traveling. Totally no customer care"
Cons: "A bit more courtesy with passengers"
Pros: "Amazing check in man and baggage check in woman. Great Customer Service."
Cons: "Airplane crew dry, dull and aloof."
Cons: "The boarding process could be better"
Cons: "Pay for all, it's ridiculous for the price of the ticket"
Cons: "I missed it because of shitty transportation in Paris"
Cons: "4 hours delayed :("
Cons: "4 hour delay"
Cons: "On arriving two hours early to my flight I was told that I was being put on standby because the flight was full. Not sure how I got bumped from a flight that I bought a ticket for 3 weeks ago? Upon waiting at the gate I came to realise that 17 other people had also been bumped. How does an airline overbook a flight that much? We were led to the baggage claim and told to pick up our bags to be rechecked- then the flight attendants disappeared, giving us no further direction as to where to go or what to do. My bags did not arrive on the carousel, either did anyone else’s that had been bumped. We walked up to the check in desk only to be told to consult the baggage service desk downstairs. Upon doing that we were told to go back to the check in desk. After going to the check in desk again we were told to go to the customer service desk. After doing that and waiting another half hour, we were given new tickets and told that our baggage had left on our original flight and would be waiting for us in Barcelona once we got there. Our compensation for all of this hassle was only a free meal from the restaurant. When we went to the restaurant we were told that we were only allowed one of the cold sandwiches and a small drink. Absolutely appalling as we were starving and exhausted. All of the flights were also delayed, however all the boards continued to say they were ‘on time’. The board for the flight we eventually took said we were ‘on time’ despite the fact we were still standing at the gate at the time we were supposed to depart. After arriving on a flight 5 hours later than we should have arrived, We were then told by the baggage desk that the luggage had not arrived in Barcelona and were instead back in Paris. So the staff in Paris blatantly lied just to get us to leave them alone. No apology was offered at any point of this whole ordeal, no compensation other than a sandwich and a bottle of water, and i’m now left with absolutely nothing but the clothes on my back. Not even a complimentary toothbrush which has been given to me along with toiletries and a t-shirt the last time my bags were delayed. Absolutely appalling from all aspects of this whole company. I am sorry to say I’ve already booked my return flight, however after that flight I am never flying Vuelig again!"
Cons: "Check-in process was a nightmare not well coordinated and took forever"
Pros: "Aircraft cabin comfornand cleanliness"
Cons: "The whole booking experience and costs incurred in our 4PAX booking. Should cost €350 and went to almost €800 when we changed start of trip by one day even though we booked weeks in advance."
Pros: "Quick flight and good service"
Cons: "Cheap flight but odd that we always take a shuttle from plane to airport"
Pros: "I've lost my job! The flight first thing in the morning should respect that we rely on them to get on time in the morning. One in 3 flights of Vueling are delayed! Ryanair is far better in this point! Today I really hate Vueling"
Cons: "I also lost the train tickets! I had to pay twice for everything. An apology is not enough, it sounds like they are laughing on us!"
Cons: "Food and entertainment don’t apply to my trip"
Pros: "Difficult to say, probably just returning home"
Cons: "1. After 4 hours in line in front of the boarding desk (I was between the first 10 people in line) due to a flight delay, when they began boarding they decide to start from the 15-31 rows. As I was on the 6th row, for which I payed an overprice when buying tickets, I eventuallypassed frome the first 10 people to be boarded to the last one. 2. As a consequence of point 1. As I arrived in front of the airplane door, the crew said the remaining luggages couldn’t be boarded with us because there wasn’t anymore space in the lockers. 3. The crew was very unprofessional. So, in the end, after paying more for first rows tickets and after being one of the first people in line to be boarded, because of poor organizarion I ended as one of the last to be boarded and without the right to bring with me the personal luggage. A nightmare"
Cons: "Flight delayed but not announced. Gate changed but not announced. Slow and painful boarding process."
Cons: "Flight was late. Lost my luggage"
Pros: "Even though the flight was delayed they made up time in the air."
Cons: "Seats are very close together so not good for long haul flights. Not entirely comfortable. ."
Cons: "Adjusting the air cabin pressure"
Pros: "The boarding and flight was at the right time."
Cons: "The confort is very bad. So small the space for the legs"
Pros: "Assigned to row 2."
Cons: "Checkin took 1 to 2 hours!"
Pros: "Nice big seats"
Cons: "No movies"
Cons: "seats were awful-- very thin cushioning"
Cons: "Never again"
Pros: "We finally got to Rome"
Cons: "Flight departed three hours late, apparently due to bad weather earlier in the day. No information available at the airport. Kayak told me the delayed departure time long before the airport display or information counter personnel. Long boarding - had to be bussed out on the tarmac and waited again to board inside cramped bus. At Rome, luggage took one hour to arrive on the very crowded belt. Terrible treatment."
Cons: "Delayed 2.5 hours"
Pros: "The crew was polite and boarding was efficient"
Cons: "Security at the airport"
Pros: "Ample bag space"
Cons: "Cramped seating"
Cons: "I called Vueling to see if I needed to pay for my stroller and he said yes. When I got to the counter I was told that I didn't have to pay for the stroller. So I asked for my money back and they said no. That was B.S."
Pros: "The flight was quiet, the staff were freindly, the flight itself was up to the standard I would hope for from Brittish Airways and Vueling."
Cons: "Re wait time for both the check in and security were both nearly an hour. I arrived with more than enough time time for these things and eat and shop, but i barely made my flight."
Pros: "On time, friendly service and ample room on the plane."
Pros: "Everything was ok, there was no food or entertainment but it was a short flight so I wasn't expecting much"
Cons: "I had no complaints"
Pros: "Once we got on after an hour delay we had friendly crew and had a row to ourselves in the 2nd row. Comfortable seats and didnt pay luggage fees as many others have. We took on our backpacks that were larger and enjoyed our trip."
Cons: "Our flight was an hour late as seems to be usual for Vueling and some discount airlines. Also had to pay for any refreshments of water, coffee or snack. Seems to be normal for some discount airlines."
Pros: "on time, great boarding, comfortable seats and above all... inexpensive"
Cons: "no food or drink of any kind"
Pros: "Flight was delayed by more than 1 hour"
Cons: "All of it"
Airlines flying from Paris Orly Airport have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Paris Orly Airport
Masks required on board, masks provided on flights from Paris Orly Airport
Social distancing seating
Middle seats unavailable to book on flights from Paris Orly Airport
Testing for antibodies, testing for symptoms for flights from Paris Orly Airport
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