There were 5 delays IN TOTAL there and back. And we got a $12 food voucher, RIDICULOUS. Will never fly Alaska again!
I'm tall and the seats do not have a headrest so its hard to get comfortable. Staff and checking were all great.
Everything from the time I booked my flight through to the end when I got home was smooth and wonderful. Service was great, the flight attendants were attentive and there were no outstanding delays.
Only issue was at the gate the clerk tried to get us to check our carry on bags. When I questioned the other clerk said, the flight isn't full, they are fine to carry on
It is very bad they do not give you money back
Quick and easy check-in. Love how technology has helped speed up the flying process. Smooth flight to a Seattle and back. 10/10
Although both planes (flights) had mechanical issue delaying both of my flights, the crew members handled everything with ease. Both flights had the smoothest take off and landing. I opted to upgrade my seat to first class and really lucked out getting the seat at the very front of the plane. Awesome treat to myself. I really enjoyed my flight.
Very comfortable - thanks. Only small criticism was the delay in disembarking caused by the passengers in the front two rows chatting to the cabin crew.
It went very quickly even though we were late in leaving Fresno.
Short flight. Delayed because of ??. Had a water served . Staff was nice.
Know that the movies that you are going to be offered are the oldest be rated movies they could possibly get. They may have one or two new movies that they keep advertising but when you’re flying 15 hours, there is nothing to see past the first new movie.
This was an overnight flight, and in the morning they did know coffee service. How you can throw passengers in a San Francisco airport at 5:40 a.m. in the morning and not giving them Coffee is a crime.
Our flight was delayed several Times due to mechanical issues. Although I understand this may happen at times, it was very inconvenient and we had to book a hotel for an overnight stay. We were traveling with my 3-yo grandson and waiting at the airport from noon until 6:30pm with no reassurance that our next rescheduled flight would depart, we had to decide what’s best for him. A day later, I found out that I may be able to demand compensation if my flight is delayed more than 4 hours. I will hav to read the fine print next time.
United needs to step up their game. Delayed flight leaving Seattle, San Francisco. Older aircraft, not very comfortable.
Delayed by 2.5hrs any longer and they would’ve had to honour their own policy for breaking their own rules and regs. Not cool, especially when I have an infant child that needs to stay on a routine and they get schedules.
Generally good but there wasn’t any staff available when my luggage didn’t appear at baggage claim in Fresno. It took about half an hour to locate a staff member to open up the locked room where it was being kept.
By in large it was a good experience. The flight crew was great and that's the most important to me. Boarding was fine.
The weather caused a delayed but I was impressed how United did everything they could to try to get us out which included bussing us to the plane doing a Hardstand and bringing us to the plane since the fog was too thick to tow the plane from the overnight stay in the cargo area.
Food was really good. Chicken curry delicious. Great service. Had 3 seats, what a pleasure. What about a healthier desert option on the dinner? Yogurt, fruit? Thankyou
I forgot to pre-order gluten free on a 16 hour flight, and I am pretty sure the crew raided their own lunches along with first class so I could eat on the flight.
