My baggage was in another flight, anit was delayed for one hour.
My baggage was in another flight, anit was delayed for one hour.
Up on arrival, due to twisted ankle, I wasn’t able to walk. Requested for a wheelchair. They immediately asked for it. After 10 minutes wait a young man named Carlos picked me up at the gate, got my baggage and took me to the pick up area. It was a great service. Thanks Alaska Air line
Pleasant flight, now wifi, but did get pushed to the exit row gracefully cause I am a tall man. Was a pleasant thank you.
Good. Quiet. Comfortable. The protests nearly kept me from catching my flight. They waited for me! I made it!
Lost luggage and no compensation. Did not receive luggage till 9pm the next day. Again no compensation or apology
I tried to cancel my flight weeks in advance round trip and told I was not able to. $400 down the drain
wish Airlines would board the plane starting in the back first. Makes more sense and I think it would be faster, NO? Everything else was great!
I went Premium otherwise it would have been a long wait. On board I only asked for a cup of hot water and got lukewarm. Cabin crew have poor to no service. But great flight; it went smooth.
My flight was on schedule, ground crew looks overworked, flight crew was great but refreshments could be better. The plane was clean and fairly new. Seats were comfortable but leg room was tight.
Super easy on both flights. Alaska is my go to airline!
There was a loud squeaky sound the whole time we were flying.
Had a broken tray in business class. Crew just shrugged it off.
I didn’t like that I could not select my seat and was assigned a seat when I checked in at LAX
Great experience overall. Check in at Austin was congested as they only have about 6 check in kiosks, one was broken, and there was a lot of Spring Break travelers.
Bag drop off was slow and annoying. Only 2 agents at the entire delta desk, and no one directing traffic for what line to be in, many confused people slowed down the process. Boarding was fine. Seats in Delta comfort plus were fine. Snacks were great! Definitely a bonus. The entertainment system was awful — old, slow, not responsive, and completely unable to play games due to some kind of error. But on the other hand, thank you to Delta for the free WiFi. That made it better.
Everything was very good other than I had selected a specific seat when I booked the flight and they changed it once I checked-in the day before my flight. I was still in first class but lost my aisle seat for a window seat. Being tall, the aisle offers more comfort so I always select an aisle seat.
Flight diverted in SD. Later take off in Seattle by 1.3hrs
Crew was not friendly when I went to request a seat change.
Really impressive staff at airport and on plane, especially given how busy it was
Was a great smooth flight from Detroit to San Diego.
Pasco (undefined)United States
San Jose (SJC)United States