Find cheap flights from Pennsylvania to Puerto Rico

Pros: "Always pleased with JetBlue"

Pros: "Our experience leaving tampa to San juan was absolutely perfect! We were starting our honeymoon and as a courtsey, the attendant who checked us in, was absolutely so sweet. She even upgarded us to even more space seats at no extra charge."
Cons: "The flight back to tampa from san juan was a complete nightmare! We arrived at the gate 15 minutes before and was extremely upset to find out that the gates were closed. The pilot and the attendants saw that we were banging on the door and yet they just stared at us. The plane wasnt detached from the terminal which is why I didnt understand why they couldnt let me in unless they sold my seat. An attendant finally came out by the name of Chanel (the AD Lead). All she did is rebook me for 2 days later and told me that that flight might get cancelled due to the hurricane. She wasn't even trying at all to help me. She had a rude attitude and told me that she will be back to help me. Yeah right! She came back 3 hours later! I could not stand to even look at this unprofessional employee. I paid extra to fly jetblue as I have been told they have great customer service. Pshhhh.... I myself had to call jetblue and spoke to melinda (customer service supervisor) she was trying everything in her power and it really showed. An attendant came and started checking the next flight out of puerto rico to ft. Lauderdale. Melinda put me on stand by for the flight and ecen spoke directly to the Natalie who was checking guests on the flight. Two seats came available for me and my husband to get back to florida. We then rented a car and drove 4 hours back to tampa. I was just completely disgusted on how Chanel handled the whole situation. I told her that I had medical treatments the next morning in tanpa that I could not miss but yet she did not at all seem to care. As a lead I thought she would at least put me on stand by to go to ft. Lauderdale. That wasnt even an option for Chanel. She was completely worthless and had a stupid look on her face when she saw me get on the plane to fy. Lauderdale. Something she could have helped me with instead of saying she would be right back and left me for 3 hours later with no help. Jetblue, I say this in the kindest of ways, please fire chanel. People like that will only cost you guys more in the future as you will loose so much clientel due to the unprofessional conduct and customer service she gave. Hire more Natalie's and Melindas who help you regardless of the situation and not Chanel who didnt care and was a bother to her to put in the same type of customer service that Melinda and Natalie gave me."

Pros: "very smooth"

Cons: "It was cold. Regulating temperature would be nice"

Pros: "Always travel jetblue, is always on time, friendly, and attentive. Love the leg space the planes are so easy to move around."
Cons: "The only regrets is the snacks they are so cheap with that. I wish that they would change that even if it was a little bit. Thank you I still love JetBlue."

Pros: "Space between seats and punctuality on flights."

Pros: "There was an order to follow that flowed accordingly. The flight attendants were coordial and approachable."
Cons: "There really wasn't anything i can say becauae everything was good."

Cons: "The delays is just a hassle due that I am sick person. On August 5th my flight was suppose to leave at 2:30 am didn't leave until 6:41 am that's 4 hours and ten minutes waiting in a wheel chair with no food to eat. August 19th the same situation suppose to leave at 10:45 pm didn't leave until 1 am. The crew members were terrific them trying to keep us calm."

Pros: "On time flight and very friendly crew and also I had my seven year old on the flight with me and she too was comfortable and relax. It was her first time fighting it was just relaxing... No lie"
Cons: "Also the crew members were polite and asked if we were OK and I loved that. My name is Marla"

Pros: "The"
Cons: "The front desk at St. Croix USVI was very unprofessional. They were dancing at the counter, could not clearly understand their announcement, and they were having side conversations at the counter in front of passengers."

Pros: "Plane was on time and all crew were very courteous."
Cons: "My tv was not working properly and was unable to watch any movies."

Pros: "Conscience and timing"

Cons: "Tv, internet did not work majority of the flight, air was not that high."

Pros: "Very good"

Pros: "Friendly people☺"

Pros: "Rapido"
Cons: "Avion pequeño"

Pros: "Staff was friendly, courteous, and helpful."

Cons: "Flight was cancelled. When tried to reschedule diferencia flight wouldn't let me reserve seats. Got bad seats in counter. The lady was mean the changed gates at very last minute. It got delayed."

Cons: "Long security lines; contradictory agent instructions; couldn't pick seat; flight delayed three times; Uncomfortable seats."

Pros: "great cookies and crew."

Pros: "The process"
Cons: "The delay with no explanation. Flight was booked based on the time for a reason at certain time. I was in the airport for 3 hrs since I had to be there a 1hr earlier."

Pros: "Crew worked hard to help us feel good"
Cons: "5 hours delay"

Pros: "This trip from Orlando to San Juan had a swift boarding process"
Cons: "Due to the Orlando airport that was upgrading the tram we had a additional travel time to the terminal"

Pros: "Take off and landing was pretty good"
Cons: "Flight was delayed"

Pros: "The crew was definitely attentive and despite the choppy air they informed passengers of what was going on."
Cons: "The flight was delayed and the crew seemed to feel like that needed to make up that time. I would rather be safe than arrive on time."

Pros: "The planes, A320, are very roomy and comfortable, with the most leg room ever. In addition, the cabin was humidified during the ground preparations, which is new for me and an interesting perk. Crew was fine, not exceptional by any means."
Cons: "First two flights were delayed, without any explanation. Three hour flight was delayed by almost two hours while the plane seemed to be on the ground the entire time."

Pros: "It was a short 40 minute flight and everything went well."
Cons: "N/A"

Pros: "Yes"

Pros: "The boarding process excellent. The plane was clean and departed from the gate on time. PHL security was slow to get through but once on the other side things went quickly."
Cons: "My main issue was the lack of snacks that were applicable to flying in the morning. This was a 8AM flight so cheese snacks, cookies, or peanuts aren't really a breakfast food. Thankfully they had coffee for drinking."

Pros: "Quick boarding process...good leg space"
Cons: "All was satisfactory"

Cons: "Flight delays."

Pros: "Nice crew and clean plane."
Cons: "3.5 hour delay"

Pros: "Attendant , information was good. The crew was professional"
Cons: "Delay Delay Delay"

Pros: "Smooth flight. Great personnel."
Cons: "N/A"

Pros: "Fast crew"
Cons: "undisclosed luggage fee by kayak no one told me there would be an additional $25 bad deal Lucille"

Pros: "That they emailed me about the delay ahead of time"
Cons: "Most of airport was close with late delayed flight, would of like hour updates on status of flight so I wouldn't have to wait at the airport"

Pros: "The crew was very attentive and accomadating. I travel with my daughter and her emotional support dog and they were understanding and made the trip easier for her. Thanks!!"
Cons: "The headphones should be complimentary and on flights of 3.5 hrs or more the snack should include a sandwich."

Cons: "My daughter was unable to use her tray table due to how dirty it was."

Pros: "The flight wasn't cancelled"

Pros: "The fly attendance was so nice that he even made a toy for my baby girl."

Pros: "JetBlue rides are always seamless. This one was just delayed multiple times."
Cons: "Delayed over 4 times"

Cons: "Flight was 1 hr 45 min late leaving St Thomas. The staff on both flights were friendly and courteous. Both pilots made smooth landings."

Cons: "Hello Team, my husband and I are very unhappy with the outcome. We were on our way to our honeymoon as we were not let to board our flight in Philadelphia. When our tickets were bought, we had Jon instead of Jonathan. Without any sympathy whatsoever, we were passed around various reps and agents. No one cared to help us make a change and make it to our flight. As we left home (after 2 hours of being at the airport), we continued trying to make a correction over the phone. None of the phone representatives cared to help and kept on delaying and holding us on the phone. After 8 hours, we were told that it's going to cost over $2,500 to have try an evening flight. They ended up marking us as "no show" at the airport which wasn't true. We ended up going back online (on kayak) and purchased new tickets as this option was cheaper. This entire experience was awful. Please reach out if you need any other information."

Pros: "Smooth experience."
Cons: "Nothing."

Cons: "At least give water."

Pros: "The seats are comfortable and have enough space"
Cons: "This flight was terrible. I was delayed for an hour and a half because they haven't receive the 'catering'. I came from a connection with an 8 hour flight and was really tired. Also there was a lot of turbulence."

Cons: "Los dos vuelos, ida y vuelta, se atrasaron, lo cual me descontentó bastante"

Pros: "Good"

Pros: "Nice crew and boarding on time"
Cons: "Space is very limited."

Pros: "Covid safety protocols and people following was excellent."
Cons: "Serve alcohol :)"

Pros: "Mal servicio; compre un tickets que no permitía escoger los asientos y nos seleccionó la última fila en cada vuelo. La diferencia entre ser priority y regula es bien marcada"
Cons: "Mejor trato a todo pasajero; se reconoce las ventajas de estar en primera clase pero el servicio debe ser excelente"

Pros: "The crew was not overly friendly"

Pros: "Movies"
Cons: "Comfort. Jetblue offers betwee seats ne apacing betqeen rows"

Pros: "Good services in anticipating our next leg"

Pros: "Great crew"

Pros: "Flight cancelled"
Cons: "Flight not cancelled"

Pros: "Nice service"

Cons: "2 seats and neither tv/entertainment centres worked....unacceptable on a 10 hr flight!"

Pros: "Love it"

Cons: "In the last months I have travel 3 times , this is the first with Delta. I can say it has been the best experience I had. Good entertainment, the access to texting and the variety of snacks make superior this airline."

Pros: "Crew was awesome. Very friendly."
Cons: "I’m 6 foot tall and I found my seat space feeling crowded. I found myself wishing for just 2 more inches of legroom. It feels that airplanes are being built for quantity of passengers, not quality of flight."

Pros: "Crew was very fast but not enough during boarding and people had brought oversized carry on luggage to the gate requiring stowing. We had checked a carry-on at check in and paid $30 while several people got theirs stowed for free which seemed unfair."
Cons: "The charging for checked luggage has created a situation that was unfair for all travellers and ultimately made the plane’s departure late. This policy drives people to bring too much luggage into the cabin, putting at risk the safety of others and delays."

Pros: "The friendliness of the passengers and most of the crew."
Cons: "One of the younger female flight attendants was rude . She was collecting trash and took my neighbor’s (aisle seat) trash but wouldn’t take mine. I tapped her elbow to show that I had trash, she looked at me but didn’t take it. She returned and still refused until I exclaimed. She rolled her eyes."

Cons: "Cabin was cold enough to store meat. Entertainment system was poor at best. And, of course, the seats were too small and uncomfortable. Time to start looking at other airlines."

Cons: "I was flying standby. I checked the list on line and my name was number 5. I get to the gate and there’s just a handful of customers. The agent said there was enough seats for the standbys I wait and wait for my name to be called but no luck. My name wasn’t cleared yet. Finally I was the next to last one to get a seat. The gate agent who didn’t ask for my name tells me I was all the down at the bottom of the list. While I am glad that I got on I wish I knew what method is use to get your name on the stand by list?"

Cons: "Cabin was too hot since the very beginning. Even in first class."

Pros: "The counter assistant change my seats and my wife and me seat together"
Cons: "Hot cabin"

Pros: "Although our flight was fully booked. The crewmembers on this flight was professional, friendly and efficient. We boarded quickly and took off on time. We even arrived ahead of schedule. Each passenger was given free headphones and complimentary beverages and snacks. I love Delta they are a cut above the rest. They are constantly striving to put the customers needs and wants top priority"
Cons: "Tight seats need more legroom"

Pros: "Arrived early. Got a beverage & snack which is becoming rarer with American carriers. Video selection was very good. Staff was nice and attentive. Overall a good flight at a reasonable price."
Cons: "Narrow corridor to seats"

Pros: "Everything escept the seat that was too small. I also had problems with the entertainment when trying to see movies."
Cons: "Seats too small ant could not watch Movies beacause the screen was defective."

Cons: "Flight was delayed over 1hr."

Pros: "Buen entretenimiento."

Cons: "La incomodidad de los asientos además que la escala fue de más de 6 horas y fuimos los últimos en abordar. Para colmo los asientos fueron los últimos de la fila y ni siquiera eran reclinables. Creo que deben tomar en consideración a las personas que estamos tantas horas en la escala y permitirles abordar primero además de darles asientos más cómodos más aún si hemos comprado los boletos con tanto tiempo de anticipación."

Pros: "Giid free sandwixh. Very good entertainment system. Good seats."

Pros: "Well, the seats and the lavatories are smaller than ever. And I am quite petite."

Pros: "Quick flight, great landing and takeoff."
Cons: "Everything was great today."

Pros: "Excelente"

Cons: "Sat on the plane on the tarmac for over an hour in the cold..."

Pros: "Entertainment is very good"
Cons: "Send my carry on bag, outside."

Pros: "Smooth and on time boarding,early arrival, comfortable flight."

Pros: "Late delay notification"
Cons: "Called the airline directly to verify the status of flight within 24hrs and everything was on schedule according to them. Even tho the airport at San Juan have not night arrivals due to the effects of Hurricane Maria, and on previous days the same flight had been moved to a morning schedule for that reason. I was notified of the delay within hours of departure of the connecting flight."

Pros: "Liked choice of Biscuit, almonds or pretzel"
Cons: "I used mobile checking and did not get seat assignment till Boarding started"

Pros: "The crew was very friendly and had great humor."

Cons: "Small plane"

Pros: "We were two for two on not being able to understand the gate agents announcements. Please keep in mind that not everyone flies frequently. I'm convinced that the routine of the job blinds both the TSA and airline employees to this fact. Clear and concise instructions would be great, regulars will continue to ignore you. So no harm, no foul."

Pros: "On Time"

Pros: "The flight left on time and we got in 15 minutes before the scheduled time. Awesome service from gate to gate."
Cons: "I didn't like that I had to pay for my bags and still purchase food on plane. The price for ticket is already overpriced to begin with. Fuel is cheaper, the planes burn less fuel due to updated design and still the tickets are three times the cost of five years ago. No one should have to pay for bags period. Show that you really care."

Pros: "Departing on time and clean"
Cons: "There was no screens, all the other airlines have screens, but that wasn't my problem and I got coloring book and crayons for me daughter, so she can play with them, but my issue was that when they gave snack to everyone and I didn't get anything and then I told the other flight attendant that I didn't get my snack and still she didn't get it, she said she was going to get it and didn't come back :(( I was really disappointed with that, they r old and forget things, so our line 19 nobody got anything .. i like delta was I wasn't happy this time with it"

Pros: "Everyone was very polite"
Cons: "Too many seats hadn't been aside. It was an unnecessary wait in line for about 20 people to get their seat assignments."

Pros: "Movie selection"

Pros: "The leg room and freedom of not having another seat in front of me throughout this flight was great. It made getting comfortable a lot easier."
Cons: "We couldn't hear the overhead announcements at all. Seated right next to the turbine intake on the wing made the amount of ambient noise especially high, so all the in-flight announcements were pretty much unintelligible."

Pros: "The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group."
Cons: "Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together.""

Pros: "Boarding was good"
Cons: "Boarding was good first time flying first class not happy with service when I wanted another Drink had to walk to very back of plane all the flight attendants were hanging in the back tiger no one was in the first class section. In the beginning of the flight took forever to get a drink I have had Reg class has better service. Flew Detroit to Vegas 4.5 hours"

Pros: "Food was OK. Crew was very friendly"
Cons: "No Entertainment for a 4 hour flight. Plane was very old."

Pros: "Although I am a vegetarian, It was nice Delta was serving sandwiches."

Pros: "newer aircraft; good entertainment options; large overhead storage compartments"
Cons: "cramped passenger space"

Pros: "Excellent choices for entertainment in the 737-900ER. 110V AC and USB ports at each seat, lots of choices for movies and games on seatback screen. Free sandwiches handed out on board."
Cons: "Intercom didn't work super well. JFK is a terrible airport for connections."

Pros: "The plane,plane, plane! Very new and clean , good entertainment. Love it"
Cons: "People taking their time to put their luggage in the bin... Very annoying."

Cons: "I flew a dog in baggage on the JFK to SJU flight. It took almost a hour to receive her in San Juan and then the crate was cracked. I am wondering what happened to my dog if it was jarred so much to crack the plastic crate. Five days and still nothing from Delta on the clsim."

Cons: "More leg room"

Pros: "Crew was snappy in getting people in plane and checking in carry ons since occupancy had been reached."
Cons: "Lack of adjustable headrest on seat."

Cons: "Another American Airlines delay"

Cons: "The baggage claim took forever. And the flight was late."

Cons: "The plane was so small no roller bags could be accommodated. All bags were gate checked. Retrieving all those bags while on the jetway was difficult"

Pros: "Smooth ride"

Cons: "Feeling of being cramped"

Pros: "I hated the whole experience"
Cons: "I’ve never flown American Airlines and the flight was on time."

Pros: "Crew was great!"

Pros: "Think I said this before. Up graded to 1st class because the flight to Miami was do horrible."

Pros: "Much better flight in 1st class than in cattle car. Not happy about the extra cost just so not to be misrtsble."

Pros: "Not happy having to spend the extra money to fly 1st class because the flight from Phoenix was so terrible."

Pros: "I was in first class thanks to an upgrade. The flight attendant was very nice. But the amenities are total garbage - no seatback in-flight entertainment, no power."
Cons: "No in-flight entertainment except on your own device. No power, ensuring your device will die on a long flight. The old US Airways fleet from the Northeast is awful."

Pros: "None"
Cons: "Long delay"

Pros: "Movie options were good."
Cons: "The a/c was not working well and t"

Pros: "The service was excellent and the flight on time. Love American."
Cons: "The seats have been refurbished and if you are a plus size the seats are uncomfortable."

Pros: "Reliability that your flight will not be cancelled. Punctuality."
Cons: "They charge you $125 for a dog in cabin (JetBlue and Southwest near $100, Frontier $75). There is NO benefit, even with this extra amount of money. I was assigned to enter the aircraft in Group 8... I suggest AA the benefit to enter (at least) in Group 5 for people with PAID in cabin dogs."

Pros: "Service"
Cons: "Seats and space"

Cons: "Too many delays that made me miss the original time I was to catch my connecting flight. Missed my appointment in Spain as a result..."

Pros: "I got there on time and they didn't lose my luggage."
Cons: "The planes are too cramped, costs are too high, staff just love pointing out a carry on isn't a carry on even though it's sold as one and fits in every other airline's definition of one. Boarding process is ridiculous."

Pros: "It was a small plane so the crew pulled larger totes and packed them separately. It worked very efficiently given the circumstances."
Cons: "Very tight quarters, but ok for short flight"

Cons: "Dallas to San Juan San Juan Dallas American Airlines has the worst seat of any airline flown by us fare almost 2000 dollars for round trip and the seat is small hard uncomfortable even for a short flight this is no business class!!"

Pros: "Schedule was punctual. The entertainment was superb. Good crew. The overhead bins were, for some reason, larger which aided the boarding process."
Cons: "I guess the lack of snack options but that is just the way it is nowadays."

Pros: "Nice crew clean airplane"
Cons: "Initial flight was cancelled after 2 hours delay. My next flight was scheduled the earliest possible by AA which was 24 hours later. No transportation,hotel or miles compensation for this. I had work and responsabilities the next day. TThe scheduled trip was supposed to take off at 7:45. Boarding started late and was very slow. My bag fit the meassurements and still was forced to check it (which I did not want to do as I did not want to be waiting an hour for my bag at my arrival as I had work early the next day. In addition there was airplaine traffic as it was "rush hour" instead of flying at 7:45 we departed almost at 9pm!!!! Have to pay for food Quality of tv monitors very poor And in an uncomfortable position No movie options No wifi although stated the aircraft has Non functioning electrical plug"

Pros: "Nothing"
Cons: "Never made it to San Juan to catch my cruise. To top things off I was a ship for two days without my luggage and underwears. Never again!!! Thank you JetBlue!!!"

Pros: "Great crew on Sacto flight. More comfortable than Phoenix flight because not full."
Cons: "Had to wait for crew delayed by weather. No gate when we got to SMF. Luggage took way too long to come off. Lots of turbulence - not your fault - but I HATE it."

Cons: "That all the passengers were rechecked at the Gate by TSA without offering any explanation as to why, if it was a domestic flight, why were they requiring ID again. And checking bags."

Pros: "On time smooth"

Pros: "The pilot was a riot, the flight was on time. Again, nothing wrong, nothing special. As it should be (if only we had more leg and seat room, and I am pretty streamline)."

Pros: "Friendly staff. Landed early. Offered a free bag."
Cons: "They moved the flight earlier, which was not fun. And, there were no entertainment centers."

Pros: "Nothing"
Cons: "Super old planes, no had a tv."

Cons: "The sound did not work in my assigned seat. I could not watch any movies or partipate in any games."

Pros: "Puntuality"

Cons: "There seets are two small. And they dont sell alcohol. That sucks."

Cons: "The airline had trouble with the plane. After we waited 3 hrs in the plane they cancel the flight. They offer a hotel but it was very dirty"

Pros: "no problems."

Pros: "Friendly polite staff. Plane left and arrived on time."

Pros: "We were able to board first. The round trip flight was overall amazing. American Airlines is awesome when it comes to active duty flying. When try let him board early and took his luggage they also did the same for me as his wife and it was a great experience to know they care for both of us."
Cons: "I didn't like the lady we sat next to! But you can't help that. So you all did amazing!"

Pros: "On time, clean plane."
Cons: "Crew announcements are too loud! What is that all about?"

Cons: "In seat entertainment"

Pros: "Should have individual tv's like jet blue does. There shoul be a family travel area for people travelin with todlers. better service and better food. Faster luggage pick up."
Cons: "Nothing. Expesive flights, an unprofessional flight attendant name Sarah, fighting with the customers. No entertainment. It was a nightmare"

Pros: "I live the service which make me feel good. Also the flight was very quiet and the crew help me in everything I asked."

Pros: "It was a new plane, with nice seats and a power outlet. What more could you ask for. Flight was on time"

Pros: "The great atendance and on time bording"
Cons: "There is no More options of free food included with the ticket fly and it was a longer flight and there wasn't no tv, no entertament"

Pros: "Everything"
Cons: "Nine"

Pros: "My window seat was all."
Cons: "I didn't get a call about the delay like other passengers, only an email at 7am as I was in line to check in for the 8:25am flight 395. The female crew members, a dark haired woman and a short blond haired woman both would have ignored me if the other two people seated by me did not also try to get their attention. The dark haired woman gave the guy next to me headphones and when I held out my hand she just looked at me and walked away as if she'd been called away. Which she hadn't she came back and started with the row immediately behind us and the guy next to me was nice enough to give me his. Also after nearly waiting 4 hours, 9 minutes before boarding we were given food vouchers and told to "run and hurry" and get food "to go" so most people didn't even bother using the vouchers because of that. I've had better flights with American Airlines, I just didn't know this one would be so poor. Definitely way below average expectations."

Cons: "After an 8hr flight from Madrid to JFk you dont need an 4.5hr delay on your connection flight."

Cons: "No wifi"

Pros: "Business cabin crew was very nice which is becoming something very rare at American. They did all they could to please us."
Cons: "This was a late flight and although the crew was very nice. The plane had no food. Yes we had a short layover and could not eat. We really expected to have a warm meal served on the plane and we were flying business. American always falls short. This is why the less expensive airlines are kicking their butt."

Pros: "On Time."
Cons: "Old Plane. No entertainment. It was terrible."

Pros: "The crew was helpful and nice."
Cons: "It was delayed a lot."

Pros: "My father passed away earlier that day and I needed a ticket quickly to fly home. At the airport I was a mess and the airline counter attendant was so amazing helping me ( I had never flown United and had no idea about their luggage policies ect..). She quickly pulled me aside.. helped me with checking in and did her best to fine me another seat thatvwas better than the one I had already chosen.Also, she gave me a hug and her condolences. Flying with an airline that has heart helped me so much during one of the most difficult times of my life. I will absolutely fly with them again."
Cons: "No complaints ... but I paid for a movie to take my mind off of my father's passing during the flight and there was a short in my monitor for our whole row. It kept cutting in and out and "searching for signal", I only was able to see 1/4 of the movie I paid for with all the interruptions in signal."

Pros: "Friendly & informative captain & crew"
Cons: "Smooth flight, no complaints, A+"

Pros: "a little bit more foot-room than my previous flight on a different airline."

Pros: "Fast and easy boarding"
Cons: "No tv, no , no magazines"

Pros: "Crew was great"
Cons: "Great aircraft!"

Pros: "Free beverage and snack. Flight attendants were nice."
Cons: "Sat inside the airplane for more than an hour! It was horrible. Why have the customers board the aircraft when crew members know that we're going to be delayed due to weather?! Ridiculous."

Pros: "United got me from point A to point B"
Cons: "Crew was rude, not just to me, but to other patrons. Flight was packed going and the man scanning boarding passes spoke to those of us asking simple questions as if we were stupid and defiant. Was he a prison guard in his previous job? On the way to Newark, I had an aisle seat. One of the stewardesses blazed by me with a cart ramming it into my shoulder without so much as a, "sorry." I'm not a big woman but maybe as I dozed off I leaned over a bit...There is no way she didn't feel her cart hit me. Rudeness, it seems is a part of the culture at United because the flight attendants coming back squeezed past the long line for the bathroom without saying, "excuse me." They did however, say, "I need to get by," and one of them brushed by the gentlemen sitting next to me and bumped his laptop and coffee. Overall it seems that the crew working these particular United flights have forgotten that we pay hard earned money to fly. Some of us are going on vacation, to see loved ones, and some are flying to deal with unpleasant circumstances. The staff may fly several times a day, but most passengers do not. There's a lot of prep and anxiety, that goes into taking a flight and a surly flight crew multiplies that anxiety. No one wants to fly with a crew that hates their job."

Pros: "Everything was perfect, the crew was fantastic"
Cons: "Maybe a bit of food."

Cons: "It took to long to board the flight"

Pros: "Boarding"
Cons: "Excellent"

Pros: "The service since I am handicap"

Pros: "I'm handicapped and the help getting from terminal to terminal. The people were very helpful."
Cons: "I have metal leg braces. I had to remove them to get in the seat. So the flight was uncomfortable. It would be nice if the plane could have handicapped seating.I know I wouldn't have minded paying a little more for comfortable seating."

Pros: "Pilots and some flight attendants were kind and friendly."
Cons: "On the return home, I was seated in the last row right next to the lavatory. I was bumped into at least 25 times by other passengers and flight attendants. I would suggest removing the aisle seat on both sides."

Cons: "My connection to YYZ was cancelled and I was not even rebooked to the next flight. I needed to buy a ticket on Air Canada in order to get there. Every time I fly United I find myself asking "why in the hell am I flying United?""

Pros: "Good trip"
Cons: "Nothing"

Cons: "Very rude crew."

Pros: "Good service"

Cons: "Either ran out of or no snacks offered. Crew seemed a little impatient"

Pros: "On time bags made connection"

Pros: "Crew very friendly!"
Cons: "No entertainment (video screens ) on board flight."

Pros: "Boarding process on time."
Cons: "The waiting time for my connection flight."

Pros: "Getting from point a to point b."
Cons: "Lack of good free snacks. Not getting free bag checked."

Pros: "Boarding was efficient and the crew was competent."
Cons: "United charges you extra for everything. Economy is uncomfortable."

Pros: "Friendly service, nice and comfortable."

Cons: "The seat cushions were in terrible condition!!!"

Pros: "All very happy staff and super professional service."

Pros: "Boarding process"
Cons: "No food... Sporadic drinks.. Very cheap service"

Cons: "Not only did we sit on the plane for over an hour before taking off, but on an over four hour flight I was refused water towards the end. When I asked for more than one glass I was rudely told and I quote, "you know what? No. We have other passengers who may want water." Are you kidding me? I sat down feeling scolded and like I asked for something ridiculous. We landed after 2am and most of the passengers were sleeping and I doubt anyone asked for more water since I didn't see the flight attendant move again. Perhaps she was upset that I interrupted her from reading her paper? Extremely displeased with my experience. I"

Pros: "Smiling faces !"

Pros: "No me gusto nada."
Cons: "Fue una experiencia horrible. La tardanza del vuelo fue excesiva. Nadie daba explicacion alguna. NO ofrecieron alojamiento en hotel y solo dieron $10 para comida que daban para muy poco porque los precios son altos."

Pros: "Nothing no transparency"
Cons: "Everything no compensation no assistance upon arriving to Houston four hours late for connection... Had to rent a car to get to San Antonio"

Cons: "Cross country flight, tiniest snack ever, $8 for any entertainment. Choose JetBlue if you get the choice"

Cons: "United airlines.. Terrible"

Pros: "Everything was great"
Cons: "Nothing"

Pros: "It was awesome fckin amazing"
Cons: "Nothing"

Cons: "I paid for my luggage in advance and when I arrived at Philly airport it was not acknowledged"

Pros: "Returned flight from Phily was ok and on time"
Cons: "The first part of my flight was cancelled after the passengers were boarded. Then long lines to make changes. I had to booked with American Airlines to get to Phily"

Cons: "Every time I fly through San Franscisco, my United flight is cancelled, delayed or I get stranded! If you know a large number of your passengers are coming in on a flight from the east coast that was delayed for de-icing...wouldn't it be easier to just hold the flight, since it is the last flight of the night. United's customer service and care of passengers is horrible!"

Cons: "Their system canceled (it auto confused itself) my tickets and we almost lost the flight. Good thing I'm always 4 hours earlier or else their juggling of seats would have been impossible."

Pros: "acceptable for the price"

Pros: "Crew was really nice"
Cons: "An hour and 30 minutes delay"

Pros: "This was the best flight."

Cons: "Too many delays. We were stuck in the plane for more than two hours before taking off and about another hour when we landed. All due to mechanical issues. We still had to pay for meals even though we were in the plane for a total of seven hours."

Cons: "My flight was many hours delayed due to bad weather in Denver. Then my flight from Denver to LAX was eventually cancelled so I took a direct flight from Phl to LAX on American. That flight was fine."

Cons: "They should have more variety and quantity of food. to reach the back rows of seats, there to choose from. We not all eat snack box"

Pros: "Courtesy, on time boarding and departure, complimentary upgrade."
Cons: "Wifi not working, entertainment instructions not clear"

Pros: "Efficient"
Cons: "Flight there was ok. I'm 6ft 3 and have some weight to me but I've never had a problem being able to fit in a seat before. Not even close! The Boeing 737 we rode on the way back home was THE most uncomfortable 3 hours ever. I saw other customers "getting up to go to the bathroom" to stretch and get out of these seats. They were so small, so cramped and the leg room is the worst I've ever had! Hey United, instead of upgrading your older planes to have tv's in all the head rests (which costs money anyways) why don't you retrofit them to have liveable if not comfortable seats/legroom. Absolutely terrible. Considering never flying United again after that flight. I thought longer flights usually get bigger planes with more slightly more comfortable sitting accommodations. Caved and got one of the food boxes....bleh. Just bleh. Supposed to have smoked gouda spread. Tasted like those pretzel and cheese snacks that you give your kids for lunch."

Cons: "Unfortunately, the flight was not a good experience. We boarded and then after an hour, had to deplane. We were told ticket agents would be waiting to help. There were over 200 people and only one agent. A second came later. After an hour and a half, I was issued a new ticket with a layover in DC, that flight was delayed and would have made it impossible to make the connection. I waited in line again, and was helped by a different, much more efficient person. She booked me on American direct to Grand Rapids. That flight was great. It would have been alright if there were more agents or when you called United, they could have helped but did not. It was poorly handled. There was one agent that shined through and if you were lucky enough to get her, life was good."

Cons: "The counter agent at the gate was rude and acted like she didn't want to help me when I didn't have an assigned seat designated. May not ever fly United again because of poor customer service. The counter agent at the gate was rude and acted like she didn't want to help me when I didn't have an assigned seat designated. May not ever fly United again because of poor customer service. This is for the connection from Chicago to Austin."

Pros: "Check in was"

Pros: "Fast easy boarding, friendly helpful staff"
Cons: "There was more kids sitting on their parents lap than I’ve ever seen before and it made a very chaotic noisy flight"

Cons: "Good"

Cons: "Tremenda porquería horrendo"

Pros: "Crew was amazing, I love that they had tablets to take the order instead of driving the cart up and down the aisle."
Cons: "Paid fifty dollars for more leg room and it basically felt like basic seats that I’ve flown with such as spirit and American Airlines"

Pros: "Yes"
Cons: "Food"

Cons: "Everything was good. It’s was a nice travel... safety and puntual. I like that... the only things I think they may could be better is the airplane seat. And they don’t have television."

Pros: "Me cobraron por bulto de mano lo que lo encuentro inlógico porque con ese bulto viaje a Philadelphia y al volver me vienen a cobrar $60 no tiene sentido"
Cons: "Como comenté anterior Me cobraron por bulto de mano lo que lo encuentro inlógico porque con ese bulto viaje a Philadelphia y al volver me vienen a cobrar $60 no tiene sentido deben mejorar y no cojer a la gente de boba eso no se hace primera y última vez que viajo por Frontier"

Pros: "Price"
Cons: "Hardest most uncomfortable seats, ever!"

Pros: "Estaba todo bien."
Cons: "Pero no me gusto q havia mucha turbulencia. Y mis photos queria esplotar."

Pros: "Good"

Pros: "We had an uneventful flight"
Cons: "Didn’t depart until 1055 pm. One hour later than scheduled"

Pros: "El personal muy atento"
Cons: "Asientos un poco incómodos, no hay entretenimiento"

Pros: "boarding and treatment by staff wad excellent"
Cons: "$3 for a cup of coffee is outrageous.... other airlines at least include beverages and a snack (peanuts etc)."

Pros: "Noting"

Pros: "Getting home safely."
Cons: "I felt like I had been taken for a fool."

Pros: "Straight forward and no nonsense. First time flown with Frontier and probably the last. It felt more like taking a rocket bus than a typical plane. There was no issue with the flight. This truly is a great option depending on your expectations."
Cons: "Seats! Oh god the seats were brutal. White plastic lawn chairs compare"

Cons: "My seat broke and the flight attendant said there was nothing they could do. Ten minutes later a woman asked to move her seat for more comfort and he allowed it. I slid out of my seat the whole flight."

Pros: "It was a smooth flight, and we arrived to Orlando in less time, the crew was njce."
Cons: "There was no entertainment what so ever. Couple annoying and loud children. The flight came late and we weren't informed about the delay ahead of time. It took even longer to depart. Snacks and beverages were only for sale. They charge for carry on and checked bags but didn't inform me prior to me arriving at the airport."

Cons: "3 hour delay"

Cons: "Almost a 3 hour delay."

Cons: "Pilot was very confusing with messages, ended up going back to gate to get gas after we began to taxi then sat on the tarmac forever. Only received water and a small granola bar after the third hour on the tarmac began. Pilot kept saying 30 more minutes, 30 more minutes. All in all it was just over 4 hours from the time I boarded to the time I took off."

Cons: "The fact that you charged $60 for carry over on. Why would I fly with this airline again when at least on most other airlines I don't pay for carry on?"

Pros: "I thought the crew was very nice, seats were comfortable although many may not agree. There is more legroom since the chairs are thinner and lighter."
Cons: "Didn't realize there was a carry-on fee which is my own fault but will cost you minimum of 70 round trip. It is hard Tom figure it out in their site however. For that cost they should at least have wifi on the plane which they do not."

Cons: "Staff was not nice."

Pros: "We did finally leave after 6 delays. The crew were tired as we were we all. The airline sent updates but the flight crew on the ground didn't know what was going on. the updates were inaccurate."

Pros: "No travel no more with Frontier! The y charge you for vou carry on bag! They Miserable!"
Cons: "Have to paid for my bag"

Pros: "The flight crew was very nice, and the flight in general was good."
Cons: "Very uncomfortable, needs to some how improve the ability to be more comfortable. Should be some unpaid snacks available, and entertainment options."

Pros: "Direct flight and very reasonable"
Cons: "There was a charge for EVERYTHING!!!! Charge for carry-on, which is free on most other flights. There is a charge for a soda, which is free on most other flights, especially a 3 hour flight. There were no snacks given, such as nuts, or some sort of other simple snack? There were a couple of very large crew members that rubbed me, everytime they walked by, since I was in the aisle seat, made for a very uncomfortable flight."

Cons: "Flight attendant was sleeping during landing...pictures to prove it.."

Pros: "Efficient, on time, attentive crew."

Pros: "non stop flight. crew was pleasant."

Cons: "Easy efficient and friendly"

Pros: "-On time -Got me to and from my location -Not a full flight, so I had breathing room"
Cons: "-$40 for a carry on? I've never heard of that. I must be spoiled with Southwest -Fees for everything -No free drink"

Cons: "Total bs they charge $40 for a carryon!! After paying $300 for a flight from Philadelphia to Orlando. Also charged $16 for a standard seat!! Will never fly with them again."

Cons: "the pilot almost crashed the plane"

Cons: "The website was difficult to navigate around, redundancies, and not easily Checking in My colleague and I did everything at the same time and our pricing per seat was different"

Cons: "You have to pay extra for your seat - if you want to sit with your party and not be scattered all over the plane. You have to pay for your carry on and you have to of course pay for your checked bag. So everything you saved on the cost of the flight is eaten up with the extras."

Pros: "The staff at the airport was outstanding. The prices were great. Pilot gave constant updates on why we weren't taking off. Yes, we were quite late in our departure but it was not the fault of the airlines."
Cons: "The flight attendants were not the friendliest."

Pros: "Low fare"
Cons: "High baggage costs for checked AND CARRY-ON bags, add on fees for everything, seats don't recline. I'll use a full service airline next trip. I will say the aircraft were new and clean and, they were very accommodating about a legal handgun in my checked baggage."

Pros: "A flight attendant didn't let me stand near the restroom, but she called me back when the restroom is free,and was fair to me even though other people tried to get in line in front of me."
Cons: "The carpet in the airplane needed to be vacuumed. We had to sit on the runway for a long time, and then we finally took off and the take off was pretty rocky. It would have been nice if we could've gotten more communication About why we were delayed for so long. It also would've been nice if the pilot would have explained why we had so much turbulence. It would have been nice to see the pilot too. Plus this fasten your seatbelt sign was on for a very long time because a taxiing for a long time and then waiting to get to cruising altitude, so it would have been nice to have a estimated time of when that sign would have been off. I was dying to use the restroom for over an hour."

Pros: "At least Frontiet airlines boarded by zones as announced. Recent flights taken by me on another airlines leftmewith the impression that the passengers controlled the boarding process."
Cons: "Boarding"

Pros: "Nothing really other than making it to my destination"
Cons: "Getting charged at the airport for my small piece of luggage for no reason and poor customer services. This will be my first and last time flying with frontier."

Pros: "Flight was good, even got to Charlotte early."
Cons: "Took an hour and half to get the luggage. Seems they forgot to unload those of us that didn't continue on to Orlando and added new passengers bags on top of ours. Plane was ready to leave and we all were standing in baggage claim waiting while they offloaded all the bags and found the Charlotte bags."

Cons: "The cost for carry on, paying for water, the delay"

Pros: "The crew were ok"
Cons: "Boarding , no entertainment , no food on a flight through lunch time , seats don't recline .. HORRIBLE !!, never told me the charge to check in bags ahead of time .."

Cons: "Charging ridiculous amounts for a carryon...60 dollars is ridiculous! Never again."

Pros: "The crew was very friendly"
Cons: "This was my first flight with Frontier. I didn't know that the seats do not recline, there is no wifi, and you have to pay extra for literally everything. I didn't realize that you had to pay extra for all bags (I've never heard of anyone charging extra for a carry on) when I purchased my ticket. I chose Frontier due to the affordability of the fare, however once the extra fees are taken into consideration, this was no longer the lowest price available, and there was certainly no other reason to make this airline stand out as preferable over other airlines."

Cons: "Flight was delayed and customer service was lousy."

Pros: "Boarding process was easy Crew were attentive On time I didn't pay for a seat, but got an aisle anyway"
Cons: "Checked bag and seat fees Seats do not recline Charge for water! Tray tables are half the size of typical trays, but I guess since they don't feed people, it's not much of a problem"