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Cons: "The delay was almost unbearable"

Pros: "The crew was nice"
Cons: "Not be over an hour delay and make us switch gates and planes"

Pros: "Nothing"
Cons: "Everything, 5 hours delay"

Pros: "Horrible"
Cons: "Everything, for example being on time"

Pros: "Los asientos amplios"
Cons: "The snack bar, Couoh he better"

Cons: "At the airport we are still waiting for our luggage almost an hour"

Pros: "Nice pilot -Jim."
Cons: "Multiple delays & gate changes"

Pros: "Everything was amazing...."

Cons: "Nada"

Cons: "Pilot"

Cons: "No WiFi. Old plane"

Cons: "The flight was bumpy but I think the pilot did all he could"

Pros: "Ability to channel surf"
Cons: "More food oprions"

Pros: "Nothing"
Cons: "Dar hospedaje a los pasajeros que perdimos el vuelo por culpa de JetBlue"

Cons: "Boarding was by groups but ended up being 2 different lines of people merging into one. I felt as though boarding should be smoother/more organized."

Cons: "Best flight, best service"

Pros: "Resolved promptly"
Cons: "Asked for water but was forgotten a couple times"

Pros: "Good room quick and efficient here on time"

Cons: "Okay"

Cons: "Late departure"

Pros: "Service was excellent, everything on time. Great price and even better value."

Pros: "Really enjoyed the leg room as well as the snack options on the flight!"

Cons: "No flight. Fraud purchase"

Pros: "Swift boarding procesx"
Cons: "Nothing"

Pros: "you had gluten free choices"
Cons: "need expanded gluten free menu"

Cons: "Poor service"

Pros: "The crew were so great, seats were bigger than I’m used to, and the movie selection was great. captain got us boarded and was able to take off earlier than expected. Arrived a half hour early."

Pros: "delay, delay,....."

Pros: "Snacks"
Cons: "My son had to go to the bathroom shortly after we landed. Which he had to since the seatbelt sign was turned on when we were landing. He really couldn't hold it any longer and he is 4. I was sitting in the last row next to the bathroom and I attempted to get up to take him. The stewardess was very rude and told me to have a seat. I said he is about to pee in his pants and I sat down. Well sure enough he urinated on himself. He was so upset because he thought the rude stewardess would get bad at him. He also didn't understand why he couldn't go to the bathroom. So he urinated on the floor of the aircraft. So I left with my 4 year old boy covered in urine and in tears along with my 6 year old and my 2 year old who was having a tantrum at the same time. This made my mother's day complete. I felt as if the staff on this flight was very rude. No one even said sorry or cared about what had just happened. Even a happy mother's day greeting would have been nice. To add on our flight to Philadelphia we we're delayed for 3 hours. We have three children 6 and under and ended up arriving at about 3:15am. Your airline did absolutely nothing to make us more comfortable and am overall very dissappointed in JetBlue."

Pros: "Leg room, service, friendliness"

Pros: "Nothing"
Cons: "5 hour delay, unapologetic staff, old plane, zero comfort."

Pros: "The effort to stay on track so far so good"

Cons: "1brand new suitcase was completely damaged"

Cons: "Limited movie options."

Pros: "Arrived on time, free snack"

Pros: "JetBlue's service"

Pros: "Nothing"
Cons: "Everything"

Cons: "Most TVs on the plane did not connect to direct TV as promised"

Pros: "Business clas was excellent and service very good."
Cons: "N/A"

Cons: "The have problems with the movies"

Pros: "Having an A320 on a 2 hour nonstop"
Cons: "Bag fee"

Cons: "Security line was very long"

Pros: "It was likeke being thrown back in time. Personal bag and carry one, generous and good snacks, WiFi and entertainment all included! Also the seats were comfortable and leg space roomy."

Pros: "Everything"
Cons: "Nah"

Cons: "Heavy delay without accommodated hotel and food"

Pros: "He was exceptionally helpful and had a pleasant personality. God bless him!"

Pros: "Service was great, smooth landing. Great songs and communication by pilot and captain"
Cons: "None"

Pros: "Everything, trip was great"

Pros: "No delay"
Cons: "There are nothing I do not like."

Pros: "Not much. I got to my destination on time."
Cons: "If the crew had been better and they hadn’t packed every single seat. It is truly amazing - American still packs planes so that there is not one seat available. Getting on and off the plane is a cattle shoot with no room. Pre pandemic this was normal and nothing has changed. They are the only airline that ignores all post pandemic recommendations. If one sees how dirty the planes are I find it hard to believe they are being cleaned more than a cursory dusting."

Cons: "Wifi"

Cons: "People seated in front of me disregarded wearing their mask during the flight."

Cons: "The entertainment app didn’t worked"

Pros: "No traffic to LGA. No security lines. First in line to take off."
Cons: "Snack options are very poor."

Pros: "Nothing"
Cons: "Everything"

Pros: "Everything."
Cons: "Nothing."

Cons: "Delays. Stuck in airplane waiting for over an hour after already having a 30 min delay to board."

Cons: "Personal monitors. Free food."

Cons: "Inflexible employee, bad website, worse app. NO ROOM for mid seat traveler. Had to keep arms crossed the whole trip, Dangerous for somebody like me with respiratory illness and sleep apnea"

Cons: "Equipment delay"

Pros: "Nothing"
Cons: "If my Chanel purse with my make up Chanel brand full bag with unopened experience makeup and purse was stolen"

Pros: "Smooth ride"

Pros: "Easy in easy out"
Cons: "Lack of entertainment"

Cons: "Holding back the departing passengers so those with connections could exit first"

Pros: "I was able to sleep comfortably, even in the middle seat."
Cons: "Not been in a middle seat"

Pros: "Everything"
Cons: "Everything was cancelled or delayed, missed connection are very common."

Cons: "Delays sucked."

Pros: "Everything."
Cons: "Nothing"

Pros: "Highly skilled pilot."

Cons: "A small meal would’ve been appropriate on this flight considering it was first class. Only thing offered was a cookie"

Pros: "Entertainment availability for free"
Cons: "Chargers so we could watch free movies or screens to watch movies on instead of our own device"

Pros: "I liked the ability to choose my meal before the flight."
Cons: "Customer Service at the Priority Check-in could have been much friendlier, I’ve experienced much better customer service from Delta Airlines. Plus the flight attendants could have been more attentive that sitting up front in the galley and just chatting with each other."

Cons: "Seating"

Pros: "My overall experience was good, but the ticket said one gate, and I boarded through different one. But I guess that's the airports fault."
Cons: "Everything was good."

Pros: "Orderly boarding and on time."
Cons: "Nothing, all was great."

Pros: "ontime easy boarding comfortable and quiet"
Cons: "no gluten/dairy free items"

Pros: "None"
Cons: "Too much delay"

Pros: "good"

Pros: "The same as in Amsterdam."
Cons: "well it was okay. Since i was happy to board my flight to miami in time."

Pros: "Crew is helpful, seats comfortable"
Cons: "If they don’t offer free food why not offfer snacks for money. Movies are quite old."

Pros: "We arrived 40min earlier than expected"

Pros: "1st class!"
Cons: "They booked me a 2 day flight but wouldn’t check my bags all the way through. Cost me an extra $30.. some “priority”"

Pros: "Service"
Cons: "Old airplane between MIA and SJU"

Pros: "Not as other as flights"

Pros: "Nothing"
Cons: "Everything There was a huge delay and just sat on the tarmac for about one hour and a half. Ugh"

Pros: "Old plane - needs scrapping or a refit"

Pros: "Things went very smoothly."
Cons: "Long layover"

Pros: "The staff tried all they could to move things along"
Cons: "The congestion at the gate, and the staff’s frustration dealing with the people who weren’t listening caused some of the problems. This plane took about twice as long as it should have to get everyone into their seats. I don’t know why. Maybe it was a lot of people who’ve never flown before. The rollaboard bags always are a problem. There was plenty of room in the overheads."

Pros: "Price"
Cons: "Outdated airplanes"

Cons: "Lost money traveling and moving offered to snake up for it."

Cons: "It was late."

Cons: "It was advertised that one can see entertainment through WIFi, but from my iPad, i can't connect to this WiFi. I tried several times until I just gave up."

Cons: "No movies or other entertainment that I could find"

Pros: "Arrived early and flight wasn't packed."

Pros: "The flight attendants were awesome. Great interior and vibe. Also great entertainment choices."

Pros: "Flight attendants were very pleasant smooth flight take off and landing."
Cons: "When the caption came over the speaker it was very loud it started me every time should be toned down."

Pros: "Everything was amazing"

Pros: "Got there on time"
Cons: "It was too cold"

Cons: "delay missed my connection.."

Pros: "All was okey"
Cons: "Snacks"

Cons: "No me gusto nada"

Pros: "Fast and easy"
Cons: "Nothing"

Pros: "Complimentary something! Entertainment options would be nice."
Cons: "No complimentary anything! No entertainment:("

Cons: "Good"

Pros: "Personnel"

Pros: "Boarding was easy and efficient Staff was friendly Space was clean"
Cons: "The plane had a few concerning sounds ."

Pros: "Good"

Cons: "The flight was delayed more than an hour. Also, once we landed, the jet bridge wouldn’t work."

Pros: "Same as all the other airlines in my opinion. Just way more afreoadable."

Pros: "Plane was newer"
Cons: "They charge you for everything! Water, peanuts, seat selection....and $45 for a carry on bag! Ultimately ended up paying as much as someone flying on a respectable, upscale airline....seats were basically plastic coverd in pleather. 2 thumbs down"

Pros: "Affordable and direct flight. Great friendly staff."

Cons: "No wifi"

Pros: "very good boarding and nice crew"
Cons: "very cold in the flight and seats were very uncomfortable"

Pros: "Nothing"
Cons: "All about it"

Pros: "This was my first time flying Frontier, and I was pleasantly surprised with how smoothly everything went! Check in was simple, the flight was on time, the cabin was spacious and we arrived almost an hour ahead of schedule! I will definitely be flying with Frontier again!"
Cons: "I was charged $10 extra to check a bag because I didn't pay in advance. This was my first time flying with Frontier, so I was unaware of this."

Pros: "The captain and crew were fun and positive. They entertained us and always had a smile with a joke."
Cons: "The seats..... Anything more than 2 & half hours hurts your butt. Bring seat cousion for longer flights. It's truly an air bus."

Pros: "Boarding was a little confusing towards the end I said in zone three Arbor they got the preferred passengers board it then they called 12 and three all at the same time"

Cons: "All flights out of Philadelphia were cancelled by Frontier due to a bit of snow, yet almost every other airline was still flying out. You didn't even try! And I had to pay $200 more for a flight."

Pros: "Nothing - the flight was cancelled several hours before departure time for unknown reasons as were other Frontier flights and the only recorde was to get a refund or get customer service rebooked Wednesday or Thursday"
Cons: "Customer service was poor - waited on the phone about 2 hours upon learning of cancellation, arrived at airport while still in the phone - lines at ticket counter were long and chaotic and clearly understaffed and able to offer no good solutions"

Cons: "Due to the weather several flight were cancelled causing a back up with numerous complaints. I was unable to check my bags in a timely manner, which resulted in the agent giving me a slip for a full refund"

Pros: "Crew was fine."
Cons: "Everything else wasn't. PLEASE CLEAN THE AIRCRAFT INTERIOR."

Cons: "High charge on baggage. Not even water. I will not want to flight with you again. Sorry."

Cons: "I've traveled consistently between 4-6 times a year for the last 15 years and this was my first trip with Frontier. It was by far the worst travel experience of my life. One of the passengers was so drunk that she threw up all over the gate agent's podium, and this passenger was still allowed on the plane. When we boarded, we had to circumvent the vomit because it hadn't been cleaned up yet. There were multiple passengers on board who brought their own alcohol, were noticeably drunk and extremely loud. I understand that this is not your crew's fault, but there was a complete lack of understanding as to how to handle the situation. The pilot scorned passengers as a whole, and noted that if people didn't calm down, he would force a landing in North Carolina. The responsible passengers such as myself not only had to tolerate the debauchery, but also felt like we would be potentially be punished for other people's bad behavior. The flight crew seemed to have no idea how to handle this situation. I don't understand why is passenger are blatantly breaking federal regulations, the crew would not do anything about it. When I attempted to check in online, literally ever seat (including middle seats, back row) had an up-charge which is simply ridiculous. the seats were small and very uncomfortable. I will never fly Frontier again. I'd pay double for a flight with another company just to avoid them."

Cons: "$45 for carry on"

Pros: "I paid for a two-star flight"
Cons: "I got a two-star flight"

Cons: "Not enough staff in the boarding area to ask about luggage etc"

Pros: "Boarding was well organized"
Cons: "Stewards totally ignored me for food and beverage service"

Cons: "Frontier is cheap, but I guess this is because they cut corners by not paying people to attend to their check-in kiosk. As a result, fifty or more people were waiting at the check in with no idea whether or not it was the right place or whether someone would eventually come. There were no chairs benches or waiting area---and we were forced to watch while other people were welcomed by their airlines. Also, having to pay for a single carry on seems like overkill to me."

Cons: "Delays are terrible"

Cons: "I did not like all of the hidden fees and lack of beverage service without having to pay for it."

Cons: "Charging to choose a seat. No distinction in check in between "personal item" and "carry on" so you're almost tricked into buying a carry on when it prompts "no, I don't plan to bring anything with me", must print boarding pass unless you use Frontier app but there were no self help Kiosks at the airport"

Pros: "Flight going was pretty good...no issues. Although return flight was canceled....customer service found later flight thru another airline."
Cons: "Flight coming back was continuously delayed than canceled."

Cons: "The cost for carry on, paying for water, the delay"

Pros: "Flight was on time arrived early. Price to check baggage was ridiculous."
Cons: "Lost my luggage going on fourth day still haven't found it. Price to check or carry on luggage was ridiculous."

Pros: "Quick and easy boarding and security"
Cons: "It cost $20 extra for a crappy seat and more for a normal seat and $30 extra to take my single carry on. It would have been more honest to tell people these costs up front to allow prices to be properly compared."

Cons: "I left several messages with the customer service people. I had jewelry stolen from my checked baggage. No one ever got back to me about the theft. My email is dlsappian@aol.com."

Pros: "The people were nice and the boarding process was smooth"
Cons: "The seats were horrible, no leg room at all, and they didn't recline at all"

Pros: "The lpane was one of the first to be able to leave after snowpocalypse and although the ground crew had to work on the ice to be able to push the plane from the gate we arrived in miami on time and very comfortably!"
Cons: "Nothing"

Cons: "The return flight has been cancelled and there is very little help on finding an affordable replacement."

Pros: "nothing really. They've got all these sneaky fees so there is nothing low fare about them."
Cons: "6 hour delay because of a leaky gasket. They said they would email vouchers of some small amount, which they haven't. Unable to check in online because their website was working so they charged me extra at the airport desk. The people really have no interest in helping you out which is only reflective of the upper management. For a low fare airline, it's actually pretty expensive and very unreliable. I will get my own pilot's license before I ever have to consider flying with these people again. Anyone can handle cheap travel as long as it's cheap. This is cheap travel that ends ups costing way more than American airlines or jetblue. And try putting a price on losing an entire day waiting for them to fix the plane."

Cons: "The seat was back breaking. The service was horrible, very few options of food."

Pros: "For a delay of the wheel chair driver I lost my fly Vegas Miami. They give me another fly with stop in Chicago. That wasn't a problem for me, when I arrive to Miami 4 hour later my luggage wasn't there because was delivered in the original fly. When I went to Frontier desk in Miami looking for a north where I can get my luggage the two frontier employee don't help me in anything. The answer was: I have to dispatch two more fly and when we finish probably 4 hour later I can help you. I told him I was in Vegas siunce 9 pm last day and frontier was the responsible I lost my fly last night. The said sorry but they can do anything. A"
Cons: "Frontier most gave more employee working on desk. Also, the employee of Miami most be more polite and professional"

Cons: "Delay of two hours"

Cons: "1- solamente daban agua en un viaje de 5 horas 2-la comodidad terrible los acuentos parecian de bus de carretera ... Bueno el avion decia airbus pienso que esta aerolinia no esta capacitada de ningun modo para hacer viajes mas largo de 1 hora 3- de regreso las vegas miami nunca me ofrecieron ni agua 4-los acientos no se podian ni reclinar tan si quiera mi novio tiene los pies grandes y tuvo que ir doblado todo el tiempo ... Entre mucho mas no recomiendo esta aerolinia es barata pero lo barato sale caro gracias!!!!"

Pros: "Everyone were really nice. The service was good."
Cons: "I didn't like the following fact. I was charged $35.00 for a carrying on bag. When the bag met all the requirements needed for a carry on. When other customers had larger bag and they were not charged. The bag was small enough to fit under the seat. I should be re-enburse the $35.00 I was charged. Thank you"

Cons: "The delay"

Cons: "more than 90 minutes of delay.."

Pros: "Adding your luggage cost it's not economical, try other. No luggage or least luggage it' good"

Cons: "Bag fees and delays. Never again."

Cons: "Delayed for 4 hours - no communication as to why or any updates along the way"

Pros: "The services was nices"
Cons: "The first airplane was kinda small space for my feet. But the second plane to Dominican Republic was excellent"

Cons: "Crew are sometimes rude."

Cons: "The flight was delayed by 6 hours and customer service was horrible. I will never use Spirit again. You get what you pay for."

Pros: "Uncomfortable seat"
Cons: "Turbulence"

Pros: "Nothing."
Cons: "The crew was extremely rude and aggressive. Even a snack you had to pay for."

Pros: "Cheap"
Cons: "Cramped as hell"

Pros: "This flight was booked in 4 separate flights instead of 2 connecting. My husband missed his connecting flight bc the representative in Philadelphia " couldn't print his boarding pass for Ft. Lauderdale to Guatemala." He had to fly into San Salvador or wait until Wednesday. Today he has to pick up his luggage from Guatemala City which is 2 hrs. away from his house."

Pros: "The crew"
Cons: "Would be better with more comfortable seats and a tv in front"

Pros: "Getting home ahead of schedule"
Cons: "Seat too close even though leg room was ok. I’m a big man and it’s hard to stand without pulling on seat in front of me. That’s not fair to other passenger."

Pros: "Liked the gate escort as my wife required wheelchair assistance"
Cons: "Checking in 1 bag should be complementary at no charge."

Pros: "Over 2 hrs late. No explanation."

Pros: "My luggage arrived in good condition in Tampa.Easy pickup.lol"
Cons: "Daughter got sick.I checked in and had to leave the airport to take care of her."

Pros: "Service was good from flight attendants"
Cons: "Delays and communication about the delays"

Cons: "6 hour delay."

Pros: "Great Crew!! Easy ride home!"

Cons: "Boarding was a confusion, when got to Fort Lauderdale waitting for gate to open for 30 min seatting in the plane"

Pros: "Smooth boarding, many announcements about the delay."
Cons: "Delayed 3 hours."

Pros: "I like that the price of the ticket was cheap"
Cons: "Limited leg room. Passengers behind with long legs will knee you throughout the flight. Snacks and drinks are not included. Make sure that you pay for your bag online because prices go up at the check in counter. No cash is allowed."

Pros: "Nothing."
Cons: "seats tight and uncomfortable, no free snacks or beverages, last minute gate change when we were already at original gate. I am slightly handicapped, have trouble walking and had to rush to gate. The fact that the flight was delayed is what prevented us from missing the flight."

Pros: "Nothing"
Cons: "In the matter of an hour, they delayed, canceled, uncancelled, and then delayed our flight for over three hours. During all of this, their employees were completely unreachable. PLUS they charge $40 for a carry-on!! Complete scam!! I will never fly Spirit again."

Pros: "Lack of communication from crew. Started with gate change that no one announced. Then mechanical issue. Sat in seat over 5 hrs for 2 and half hour flight."

Pros: "Nothing! During boarding there was almost a fight... should've known then."
Cons: "AC was broken, plane was dirty, cramped, charged for small carry on, in air advertisement like "AIR QVC", still Serve alcohol to drunk passengers who were yelling on small plane.. I mean that's a lot!"

Cons: "I had a small carry on which they forced me to pay $59 for at the airport. If you add this to the price I paid for the ticket, there is not much of a discount. The seats also did not recline which is not very comfortable. you pay for everything including the water."

Cons: "The least amount of legroom I'd ever seen on an airplane it was awful. I'm 4 10 and my knees were within an inch of the seat in front of me"

Pros: "Trip was cancelled last minute. Still to this date I have not received an email or notification of the flight being cancelled. Found out on my own while doing the online check-in"
Cons: "The way the company handled the cancelation"

Pros: "Quick, efficient, crew member were nice and helpful."
Cons: "The seats were VERY uncomfortable. Next time I'll know to pay $18 to sit up front in the good seats"

Cons: "Nothing everything was amazing."

Pros: "You sent EIGHT DELAYED DEPARTURES all with different times as to when the flight was leaving , gave everyone one package of cookies and then sent a voucher for $50.00 with a TWO MONTH Expiration date!!!!! GREAT CUSTOMER SERVICE!!! The voucher doesn't cover the ADDITIONAL COST of the seat or even the luggage!"

Pros: "They cancelled our flight and were rude and not helpful in helping us rebook a flight."
Cons: "Everything."

Pros: "Was good but i wasen not happy pay $55 for my baggage"

Pros: "Spirit airlines changed the time of my flight, cancelled my flight twice, and delayed my flight. I will never use this airline again."

Pros: "legroom and seat size - they were more expensive"
Cons: "additional payments for seats and baggage - end price higher than normal commercial flight"

Pros: "For Spirit, was perfect, gave me my cup of ice generously. Ran on time and safely. Ty"

Pros: "NOTHING"
Cons: "Everything"

Cons: "Spirit said you will refund me and left me strangled. First time Im treated like that"

Pros: "Staff made the best of it"
Cons: "The constant delays"

Pros: "Great flight from Philadelphia to Fort Lauderdale. Very comfortable & spacious seating. The crew were great as well, very nice!"
Cons: "I was shocked when I had to pay $55 just for a carry on bag, which I think is redicilous. So I will never fly Spirit again because of that & also, they don't even offer you water, coffee or soda, you literally have to pay for everything, even water."

Pros: "Very nice people"
Cons: "Paying for everything food water bags . Not comfortable. I probably will never fly spirit again"

Cons: "2 hour delay sucked"

Pros: "Low ticket price, helpful and kind crew, flight landed on time"
Cons: "The boarding pass I printed at home did not include my infant daughter that I planned to hold on my lap. Somehow I made it through security with this ticket, but then couldn't board. The woman at the desk fixed it in the system but I boarded last, which was stressful. When we landed in Ft. Lauderdale, the stroller I checked at the gate was nowhere to be found. I was told to check baggage claim. Luckily it was there, but getting there involved a long walk with my daughter and 2 bags in my arms. Very frustrating. For the return flight to Philadelphia I tried to add my daughter to the boarding pass I printed at home. No luck. Instead I had to wait in an extremely long line that went out the doors and into the heat of the sun with my daughter. I was told I had to wait in this line because I did not add my daughter to the boarding pass. I told them she was in the system but it wouldn't print on the pass. Then I was told that was because they had to see my daughter in person. ?!?!?!? Very frustrating."

Pros: "nothing"
Cons: "everything"

Pros: "Nothing"
Cons: "Flight was delayed but Spirit reps wouldn't address my concern about missing my connecting flight and were positive the flight was on time."

Cons: "Unable to use TSA precheck. Since I was unable to pay for bags while on the Jayak site, I had to pay $10 more later on the Spirit Air site"

Pros: "Nothing"
Cons: "Long delays. Slow plane translations. Get what you pay for. I wonder if the plane decompressed and the oxygen masks deploy, would you have to swipe a credit card to get O2?"

Cons: "My flight was canceled"

Pros: "The only thing I truly liked was the fact that it was a flight you get what you pay for."
Cons: "I didn't like the fact that you guys charge for something as simple as in flight snacks how petty is that. When you can go to a so called 3rd world country like Mexico. And enjoy all you can eat just for being there .saddle"

Cons: "Charged me 100 dollars to check on my personal item because "it has wheels""

Pros: "We arrived in Philadelphia earlier than i expected, seeing that we didn't leave on time."
Cons: "NO CARRY ON, my pocket book was counted as an item by itself, which means I had to put it into my weekend bag to make it one item."

Pros: "It's was very excellent and i remember one of the attendant flight was very funny .she made people laughing a lot .they are all very nice ."