Daily cleaning, installation of cabin HEPA filters on flights from Pensacola to New Mexico
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 4h 47m
The cheapest ticket to New Mexico from Pensacola found in the last 72 hours was $103 one-way, and $267 round-trip. The most popular route is from Pensacola to Albuquerque, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $103.
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Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
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Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
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All other info
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Scores according to KAYAK customer reviews
Pros: "The crew was cheerful, funny, and helpful"
Cons: "The wifi did not actually connect to the internet, most of the time."
Pros: "Not impressed and we are card holders"
Cons: "They wouldn’t let passengers by after using restroom . I stood for at least a half hour as I also have RA , Lupus , and 5 herniated discs . I’m confused as to why they won’t accommodate customers using restrooms"
Cons: "Everything was great!"
Pros: "Very well organized and polite and friendly staff."
Cons: "The airline seats were okay but there was very little personal space. They did not have video screens—you had to use your own smartphone to view videos. No meals were offered for an almost 4 hr flight. Maybe that’s normal, I don’t know. They charged $30 per suitcase — should allow 1 free."
Pros: "Movie selection was very good"
Cons: "Gentleman sitting in front of my son was intoxicated and dropped his sauce on the floor which splattered on my son. I told the hostess who helped clean up the mess. The man was too drunk to even realize his own mess. Limit drinks. He bought 3 drinks on a 5 hour flight."
Pros: "Crew and actual flight were good."
Cons: "When booking the flight, the only seats that showed as available were premium seats that I had to pay $150 extra for each way. Upon boarding I saw that there were many, many seats available so I spent that money for nothing."
Cons: "They’re amazing crews"
Pros: "Very pleasant crew."
Cons: "On a 3 hour flight attendants only came through once to serve but several times to pick up trash. When you have a window seat it is difficult to get up and ask for something and you feel stupid pushing the button for just a cup of coffee."
Pros: "The service given by the attendants, especially Dan were just great."
Pros: "Such great people and everything was clean"
Cons: "Sat at the back and they ran out of food."
Cons: "Flight was late!"
Pros: "Our flight attendants were fantastic."
Cons: "The application I had to download had cookies."
Pros: "Crew was very good and respectful. The pilot constantly kept informing us of flight route and possible changes. Even made the passengers aware of an amazing light storm outside the aircraft that was impressive sight to see."
Cons: "The seat I sat in felt as though I was slipping off of it. i was constantly having to reposition and get comfortable. My lone issue."
Pros: "Fast flight. Pleasant crew."
Cons: "Sat on the runway for 30 or so minutes waiting to disembark. Wasn’t sure what was going on. A little explanation would have been pleasant."
Pros: "Free wine!"
Cons: "Mobile app didn’t show boarding pass had to get assistance"
Cons: "Served only water, food pre-order ignored"
Cons: "I was bait & switched from $290 to $398 on a Kayak ticket with Alaska Airlines. I have a lengthy customer service email chain & it is NOT resolved. I’m an experienced traveler and customer of Kayak - who is very unhappy."
Pros: "Excellent crew and gate staff, super friendly, accommodating, and patient."
Cons: "Lack of seatback IFE is a serious competitive disadvantage over Delta and others, particularly for coast-to-coast routes. Economy seat cushions are thin and wear you out on a transcontinental flight. And storage is extremely limited and inflexible given the hard plastic back of the seats and the barely-there netted space for personal items."
Pros: "Bigger seats on Portland to Burbank flight"
Pros: "Excellent Crew - I flew standby, so have great gate agents and flight attendants makes all the difference when you’re hoping for a seat. In flight they are professional and personable and keep you up to date on what you need to know! Plus, I’m always happy when my flights have USB ports so I’m fully charged when I deplane."
Cons: "I always want more leg room or a little more room under the seat in front of me. But I didn’t upgrade for a roomier seat and there was more than enough overhead space, so truly can’t complain about it!"
Pros: "Where I was wearing by window."
Cons: "Crowded and not enough air coming toward me."
Pros: "Little bit more leg room in the Premier seats. Not sure if it was worth the extra cost though-$69...little more legroom, kinda early boarding, a teeny, tiny snack box and free alcoholic drinks (drink service wasn’t speedy so you maybe got a chance for 2)."
Cons: "It was a long flight. No fault of the airline, just a long flight. The food is ridiculously overpriced so you should plan ahead for your own meals."
Pros: "Prompt easy quick"
Pros: "Getting to my destination on time. No lost luggage. The crew was very good about finding me when left camera behind on plane. Excellent service. I travel on Alaska and. Irvin America frequently and have never had an unpleasant experience on either one. They are always pretty much on time."
Cons: "No overhead space Uncomfortable"
Pros: "for little planes, the landings were nice and easy"
Cons: "everything else. it's my fault for flying that short route. next time i will drive."
Pros: "Usb port to charge your electronics!"
Pros: "We are very happy with Alaska Airlines! Everything was as promised...no delays, quick baggage claim, friendly people, reasonable rates and direct flights from east to west (EWR / SAN). Thank you Alaskan!"
Cons: "...elbow room."
Pros: "On time, good leg room, clean, pleasant crew"
Cons: "Must bring your own entertainment system or pay a screen to use on the flight."
Pros: "Row 30 in a 737-900 had more legroom than other airlines' :premium economy"! I love Alaska Airlines!"
Pros: "The flights were on time. You get to try a local North West beer or glass of wine. And you can ship a case of wine free."
Pros: "The flight price was very reasonable. There was a ton of leg room between your knees and the seats. The seats seemed thin when we got on the plane and I was worried at first but they were actually reasonably comfortable! The crew was very friendly and helpful! And free wifi for messaging services was awesome as I was able to iMessage my family during the flight! Didn't try any of the good while on board."
Pros: "Clean plane, smooth ride, great crew"
Cons: "Gave 4 for entertainment - only a 2 hr flight, but no seat screens"
Pros: "They were very accommodating and friendly. It's so easy to use."
Cons: "I like the food and how they changed my seat when I told them I have back trouble. But next time I will get first class or business class if I can."
Pros: "Your typical airlines for check-in, baggage etc but I was pleasantly surprised when our seat assignments were together for the return trip w/out having to select them. Baggage was extremely fast on the outbound flight but took a few minutes on the return flight."
Cons: "Again, as with most airlines, the seating room leaves a little bit to be desired but the leg room was adequate for a 6'4" man."
Cons: "needed more water"
Pros: "Nice staff"
Cons: "FA's phoned it in."
Pros: "Pilot had a sense of humor"
Cons: "Lack of common features of 2010 and up like American outlet, TV in headrest for everyone for free. Co-pilot arrived late although I do not know why, maybe there was an emergency but I feel there should be a stand-by closer than 50 min. Away."
Pros: "The first class flight attendant JC was AWESOME :) I really liked the drinks and the in-flight entertainment that JC was responsible for."
Pros: "Flight was so fast and very smooth!"
Cons: "Boarding started late."
Pros: "Being on time to our destination and back."
Cons: "Paying the check in fee for our suitcase."
Pros: "Flights were on time Seattle to Spokane, blonde stewardess very funny during safety presentation, made you pay attention- this was on Seattle to Spokane leg."
Cons: "No food,no entrtainment., no music"
Cons: "The gate was changed from what was printed on my boarding pass. Luckily the correct gate was shown on the departures display at LAX so I was able to find the correct gate. I had to wait 15-20 minutes for the shuttle from Terminal 4 to Terminal 6 - if I had a shorter layover window this would have been problematic. No free entertainment provided on this flight."
Pros: "Power connection"
Cons: "seat was not comfortable. Back and legs ached."
Pros: "Overall excellent with friendly and helpful crew and on time flight"
Cons: "Nothing to note all was fine"
Pros: "Everything was great, gave food 3 stars but only because it was just snacks. Seats were comfortable and really liked the charging ports, better accessibility than under the seat."
Cons: "Didn't like that it felt like a free for all when boarding. Could have been better if it was more sectionalized, that is, allowing smaller section of rows to board at a time."
Pros: "Short flight good crew"
Cons: "Better seats and comfort. Better plane and at least a much more cleaner plane. These air planes are showing their age and need a refresh of the cabin."
Pros: "Everything was great!"
Pros: "The way they load the aircraft from the rear for covid safety precautions."
Cons: "The availability to switch my ticket to an earlier flight to avoid a 5 hour layover."
Pros: "Precautions taken appropriate"
Cons: "Environmental controls, it was a little warm. Seats seemed more uncomfortable than usual. Air vents, lights, too far from aisle seats."
Pros: "The crew was very nice and helpful, I had a nice spot on the plane, and it went very smoothly, especially considering the circumstances. I was supposed to be flying to Seattle later on, but I had to change my flight last minute because of the virus. The whole Delta team was very understanding and considerate and it made the process much less stressful."
Cons: "My flight was cancelled and rescheduled for a later time the day before and there was a lot of changing of gates and running around, but I understand that everything has been hectic and I don’t blame that on you, I know you’re all doing your best."
Cons: "Communicating take off time!!! It changed multiple times by one three hours and ended up flying the next day!"
Pros: "Good in flight entertainment."
Cons: "More refreshments for longer flights."
Pros: "nice crew and newer plane"
Pros: "Nice crew, easy process"
Cons: "Everything was fine"
Pros: "Easy, fast, simple. Not crowded."
Cons: "No milk available."
Pros: "The flight crew was great"
Cons: "I was left at a gate and wasn’t informed of the gate change. I was in a wheelchair and needed assistance. I was left and almost missed my flight. I arrived at the gate with 15 minutes before takeoff. The agent was very rude...she said my seat had been given away. After checking she was wrong."
Pros: "Pilot explained the flight path and landmarks along the way. Crew was friendly to us and welcomed our baby onboard before many other pax boarded."
Cons: "Seats were narrow and I’m not a big guy. 6’0”. 185."
Pros: "Wow. I have been flying American and United for years. Delta is friendly, competent, professsional and enjoyable. They treated us like friends instead of like cattle. It was great! Great job Delta. Oh, and for the first time in 50 years of flying my bags arrived sky first. Yes! They get it!"
Cons: "Perfect experience. Well done. Treat people like friends. Simple. Works."
Cons: "Plane left 4 mins early knowing that passengers were on a delayed flight."
Pros: "Everything met my expectations"
Pros: "I like that I arrived at my destination safely."
Cons: "My allergies were bothering me due to the airlines allowing animals to travel as passengers, in this case a rabbit. I am very allergic to animals. My breathing was compromised."
Cons: "Flight was delayed over an hour. Missed my Easter dinner plans... :("
Pros: "The crew was dealing with NOVA/DC residents"
Pros: "The seat was comfortable"
Cons: "Seats could be a couple of inches wider"
Pros: "The crew"
Pros: "Very smooth and friendly TSA personnel at the security point. Very friendly and respectful of the military. My husband is a Vietnam veteran."
Pros: "Boarding was smooth"
Cons: "Awful flight attendant that was rude in not passing a snack to us and then not handing a bottle of water to me when snacks were being stroked to the passengers. When asking her why she didn't provide us a snack she said that this is a plane and when the captain says we have to land that she doesn't have to pass out snacks. The interesting thing is that all the other passengers around us receive snacks and bottled water except us. When we were leaving the plane after it landed my mom had to stay behind while I went to the front of the plane a good wheelchair assistance. The same stewardess said why did your son leave you and my mother had to correct her and say that he went to the front to get wheelchair assistance. The lady was very rude and didn't know proper manners."
Cons: "Originally, they were putting me on a flight connecting through Atlanta. However, I was traveling with my brother and there was only one seat on it. After looking again, we were put on a much better route through Detroit. I did not have a seat on the second leg and was stressed that I could get bumped. I made the flight but was given a middle seat. Since I have clostrophobia I began to panic. My brother sacrificed his exit row seat for me. He had booked through Delta. I wondered if he got better treatment because of that"
Cons: "Delay after landing"
Pros: "Cheap price"
Cons: "no vegetarian food in flight, the layover for connecting flight was not sufficient,"
Pros: "Upgrade to ComfortPlus. Movie."
Cons: "La incomodidad de los asientos además que la escala fue de más de 6 horas y fuimos los últimos en abordar. Para colmo los asientos fueron los últimos de la fila y ni siquiera eran reclinables. Creo que deben tomar en consideración a las personas que estamos tantas horas en la escala y permitirles abordar primero además de darles asientos más cómodos más aún si hemos comprado los boletos con tanto tiempo de anticipación."
Pros: "Great service!"
Pros: "Everything was very standard, good crew, good gate agents, smooth flight."
Cons: "I purchase tickets using credit card points and was not allowed to have seat assignments until 24 hours before the flight. This is NOT going to work for me in the future"
Cons: "The boarding process is quite confusing with all the different categories of people prior to the actual listed "zone" boarding. As an example, if you have a "Zone 2" boarding pass, you think you will be second to board when in reality that means you are second to last to board. After those who need extra time, those with small children, active military, premier, whatever.... all that covers about 2/3 of the passengers. Then of course there's all the stepping over those who already boarded which seems to slow the process overall. It would be better to ask these questions when making your reservation. Then, the zones would be appropriate based on how you made your reservation to begin with."
Pros: "Happy to get an earlier flight - and was put in ComfortPlus"
Cons: "Small plane, no entertainment (movies, music)"
Pros: "I love Delta, especially their newer planes that have screens in the backs of headrests and free movies."
Cons: "Leg room is never enough. I'm 6'1"."
Pros: "The flight was on time and the arrival was early"
Cons: "They lost my bag."
Pros: "Good selection of movies/shows."
Cons: "Flight was delayed half an hour due to “medical emergency”. Guy passed out as we were about to take off so we turned back to the gate and sat on the plane for over 30 mins while we waited for medical personnel to check the guy out. Then had to wait another 15 mins for the fuel truck to refill us because we had burnt so much sitting there. I understand that we had to turn back due to his condition but why was he not removed from the plane and put on a later flight when he felt better instead of making all of us late? You would think after all this the crew would be kind and appreciate our patience but 2 of the flight attendants were the exact opposite of that. Both of them were very short with people and the one kept rolling her eyes at people as they were handing out drinks. The only thing I would give 5 stars is the tv entertainment. My seat wouldn’t even recline for me to enjoy though."
Cons: "Took forever to board and get off the plan."
Cons: "I liked it all"
Pros: "one i got to gate i could relax"
Cons: "scary making connection from AA flight arriving int'l terminal"
Pros: "Friendly crew"
Cons: "Seats too close. Food lacks salads. Fruit salad tasteless--fruit not ripe--looks good, but no taste."
Pros: "They held the plane for me. Due to customs and TSA, I had to run across the airport, and then a bus to the correct terminal to catch the plane. I arrived at the gate a couple of minutes after it was closed. THANKFULLY the gate agent came back (he was on the plane) and issued my seat ticket (it had been upgraded) and led me to the plane. So, didn't miss my flight, AND had a seat upgrade."
Cons: "Nothing. Despite the slight delay to allow me on board, and the loooong line on the runway, we still made it to our destination ahead of schedule."
Pros: "With the free entertainment, the time just flew by. From the time we left MSP to the time we landed, everything went smoothly"
Pros: "The crew friendly,boarding was easy the flight was comfortable they even went around and gave blankets they could do a little more with the snacks. There were TVs so the entertainment was really good. Seats didn't go back, wish they did."
Cons: "I wish they had more snacks like JetBlue but all was fine."
Pros: "Games and videos were good. Food was ok."
Cons: "Not enough leg room. Need at least another 2 inches."
Pros: "On time smooth flight."
Cons: "Small plane."
Pros: "Very good boarding process and on time for out international flight."
Cons: "food made me sick, the seat wouldn't move back, the screen for the "entertainment" was out of focus"
Pros: "It was a comfortable trip."
Cons: "The cabin crew did not crack a smile at all as far as I could tell. They went about their work like robots, looking like they were not having a good time at all. Worst crew I have ever come across :(("
Cons: "Flight was delayed and I missed my connection"
Pros: "Nice and easy flight"
Pros: "The crew was kind."
Cons: "The cabin was way too cold and no blankets were provided due to COVID. No blankets I get, but the cabin temperature made 3 1/2 hours seem like 5."
Pros: "Nice to fly again!"
Pros: "On time"
Cons: "It was all good"
Pros: "They seated my husband and I together. The flight was smooth."
Cons: "I’m always in Group 9"
Cons: "No delays in not losing my luggage"
Pros: "Seat was comfortable but being stuck between two other passengers who occupied some of my space was unnerving"
Cons: "Communication of delays in Charlotte. Working airplane, for a newer plane the one side of the screens didn’t work and the engine needed to bat after by another machine which is upsetting to think"
Pros: "It was on time!"
Pros: "Easy process overall"
Cons: "Free wifi, free food"
Cons: "Hard to say...it seemed good. I would have liked complementary baggage check"
Pros: "Crew was as helpful as possible in explaining the 3 hour delay, but they didn't seem to get much information either."
Cons: "The weather. I have repeatedly experienced delays in connecting through Dallas/Ft. Worth. I will avoid it whenever possible in the future."
Pros: "The plane, Embrair 175 is very comfortable."
Pros: "The announcements were clear and the captain did not mumble! Not sure what happened at the airport but we had issues with ground crew not coming to help park us. The captain made sure we were informed and it didn’t really add to much to our time."
Pros: "pleasant crew"
Pros: "Comfortable seating and attentive service"
Cons: "Remote terminal which required walking stairs with carry-on bags, and two bus rides to reach the plane. No food other than packaged snacks in first class. No seatback video screen."
Cons: "Customer service was bad"
Cons: "After following out-of-date information to the furthest reaches of a sprawling and signage-deficient airport, I learned my departure gate was back where I’d come from. Having lost half an hour to my detour, I arrived panting and sweaty at the correct gate 12 minutes prior to departure - cutting it close, but before gate closing time. Or so American’s procedures say. The gate was deserted; they’d closed early."
Pros: "Friendly service, quality new airplane, American airlines has improved a lot!"
Pros: "Landed safely and on time. Crew was nice."
Cons: "Cramped. Older plane missing USB plugs. Entertainment requires an app. Bathroom door still has ashtray. Should have been cheaper for what I got which was a regular ticket for a 5'8" 160lb person."
Pros: "On time. Friendly and attentive staff."
Pros: "Speedy check in and security check in. Seats in plane comfortable. Staff wonderful"
Cons: "Our departure flight was cancelled several times and we were not given an explanation. Poor communication and customer service."
Pros: "Not much here. The seats were ok, but the rest of the flight the airline was just poor."
Cons: "The airline is so outdated and behind the times of their competitors, their in that they don't have in flight entertainment unless you download their app and give them your email address. On top of that when I originally booked my flights, I had made sure to have 1.5 hr for a layover between my connecting flights. Well, they decided to move up my connector such that I had 25 minutes to run across 2 terminals. They only give you pretzels on the plane, and a single soda drink. They offer you "food bundles" but why do I want to pay $8 for a sandwich that costs $1 to make."
Cons: "Could not get to Santa Fe! Had to fly to Albuquerque & arrange transport to Santa Fe! No luggage til next day!"
Pros: "Direct flight from desired origin to destination Boarding by zones"
Cons: "Uncomfortable, small, seat space with inadequate legroom. Lack of personal entertainment options. Paid extra for earlier boarding group which only benefited me by about 5 people. (NOT WORTH IT!) Lack of complimentary food options. (Pay for everything)"
Pros: "The professionalism of the crew and the cleanliness was excellent!"
Cons: "The seats weren’t very comfortable!"
Cons: "Delayed 2hrs"
Pros: "Very sweet and dedicated crew"
Cons: "Terrible dinner dish "pasta w pesto", flavorless. No TV on the seat Old seats. No leg room."
Cons: "Diverted and delayed. Got home 8 hours later then I should have."
Pros: "The flight left on time and arrived early.T"
Cons: "This was by far the most turbulent flight I have ever been on. Perhaps it was due to the remnants of Hurricane Ophelia, but only toward the end did the flight become smooth. I am surprised that a better flight path couldn't have been chosen."
Pros: "I liked the overnight trip. I got to sleep. Great crew. Not alot of passengers."
Cons: "Had to pay for snacks and tea."
Cons: "Our flight was delayed for 1 hour, the cabin crew was slightly rude and cold. Did not feel welcome"
Pros: "Very friendly gate agents & Flight staff"
Pros: "Old plane had bigger seats"
Cons: "Flight attendants were ok, plane was super old and made weird noises"
Pros: "Good entertainment"
Cons: "Bad organization during boarding"
Cons: "Plane had no Per-seat entertainment system."
Pros: "The flight staff"
Cons: "The worst flight I have taken in years. The flight was delayed several hours. It was extremely hot on the plane and not enough air. Food had a bug in it when I opened the package. My bag was lost."
Pros: "Older smaller plane, no wifi"
Pros: "We were delayed because of weather yet the crew kept us aware of what was going on and still got us there on time. Great crew. Very polite and professional."
Pros: "Quick boarding and taxi. On and off the flight seemlessly."
Pros: "Again, it seemed to me there was more legroom in first class than on similar Delta flights - meaning it was more comfortable. Also, there was a delay of a couple of hours leaving Dallas due to a problem with the plane's radio, and the American employees handled it very well, keeping the passengers informed and smoothly transferring everyone to a substitute plane."
Pros: "Ok boarding, ok service, ok flight"
Cons: "We were delayed for about 1hr without any explanation or apology. Thank goodness i didn't have a connecting flight."
Pros: "Flight was on time, seats were comfortable."
Pros: "Plane was on schedule luggage taken as I boarded and help available as needed. This is very important for an 80 year old. Thanks for a great trip. Sue"
Cons: "No complaints."
Pros: "not bad, I upgraded to first for the leg room, I'm 6'6", so it kinda worked out."
Cons: "Very old plane."
Cons: "The weather was bad in Dallas preventing our landing. Our plane had to be diverted to be refueled which caused us to miss our connecting flight. There was no one at the counter to help us, but one of the crew told us to call the 800 number which told us our connecting flight was in the air. When we finally found someone to help us, they rescheduled us for the next flight out 11 hours later. When we asked about accommodations, we were told there would be none since it was weather related. Then we were told we could "look for a cot", but she didn't know where any cots were."
Pros: "Flight was on time"
Cons: "Wished the airline would have checked my bag rather then leave it at the gateway Time was wasted if you had a connecting flight"
Pros: "The crew did a well trained job, they made it a very happy and fun flight."
Cons: "The first flight was so noisy loud it sounded like it was going to rattled apart and for two hours."
Pros: "I like that I was finally able to come home"
Cons: "The United Airlines reps could have shown some empathy to the passengers who were delayed. The arline knew we had connecting flights and could've alerted the other flight that we were there and to wait on us. The connecting flight was scheduled to leave at 9:50. I arrived at the gate at 9:49 only to find that the flight had not only boarded but had already left. The reps at the counter showed no level of empathy and acted put out when asked to provide transportation to the reassigned gate. Lastly, the flight could've offered something more than a $10 food voucher, especially since the majority of the food in the airport is greater than $10."
Pros: "Best Airline."
Cons: "Nothing, flights are always great in my experience with United."
Pros: "Fast and efficient"
Cons: "Seats could be more comfortable. Especially head rest."
Cons: "Plugs would be nice. Food isn’t great and drinks are more expensive than other airlines"
Pros: "Crew was above and beyond. Really helpful and kind."
Cons: "Nothing. Everything was great"
Pros: "The stewardess was very attentive"
Cons: "We waited about 20 min to take off and ended up coming in 30 min. late"
Pros: "We were early. We sat together"
Cons: "Too strict on check in baggage weight"
Cons: "United basic economy is worth the price but inability to check in prior to arriving at the airport is frustrating due to the fact they must check to see your bag"
Pros: "Smaller plane was awesome. Flight service great. Checkin easy."
Cons: "We are okay with seat area but would ask that united freeze seat backs. The inconsiderate bumpkins in front of us put seat back and then leaned forward the whole flight. we could not even put our tray table all the way down. Coke spilled all over us in turbulence as liose tabke bounced significantly more than if set in place. Give people rude, freeze saet so cant recline or remove tray tables so we dont hurt ourselves due to rude people."
Pros: "Nothing was good about this airline with the exception of the baggage crew that finally helped me in Washington Ronald Regan Airport"
Cons: "My flight out of Portland was canceled and it took hours to rebook. I had to fly American Airline to Washington DCA where I roamed the airport at 9pm looking for someone from United. The crew in Portland ME told me the gate person would have a hotel for me.... The baggage crew had to help me."
Pros: "The crew was friendly and helpful but not extraordinary. The food was better than average."
Cons: "On bigger jets, first class seems roomier and better entertainment options. Can "stretch out", but not on 737-900. Food was okay. While pleased that chicken on salad was moist, would have liked another option. There was none. While not associated with flight, had to race between Chicago concourses to make the connection. Hard landing in Chicago. Flight attendant (young) said it was the hardest she'd felt."
Pros: "Great boarding and friendly service"
Cons: "Nothing to report"
Pros: "Fast and friendly staff from check in to landing. Southern folk don’t rush you and actually listen to consumers concerns."
Cons: "None...nice, short flight"
Pros: "Check in, arrive ahead of schedule"
Cons: "No entertiment, no snack only little bag of pretzels"
Cons: "We were delayed by more than 6 hours."
Pros: "My wife was happy"
Cons: "Fixing my own supper"
Pros: "First and foremost, our flight arrived 25 minutes early! Nuff said!"
Cons: "Customer service for united is terrible and the attendants were rude while we were delayed for 2 hours on the tarmac"
Pros: "On board service was OK."
Cons: "Fiancee and I checked in online and were assigned seats 20 rows apart. Called support, were told they had fixed it and would send email. Didn't receive email and called again, were told that it was fixed in the system. Checked in for first flight and original seats were back, were told we had to fix when boarding. Called support again they told us the same thing. Agent at gate rudely said "no chance at all"."
Pros: "First leg of journey cancelled because of weather, so we drove to ORD. Phone agents were nice, helpful, and effective."
Cons: "Somehow, airplane food keeps getting worse. There's got to be a bottom somewhere, but we haven't found it yet."
Pros: "No problems with connections or staff who wheeled me from place to place."
Pros: "We got there safely with our stuff."
Cons: "The stupid led by the unwilling."
Cons: "The magazine Puch was nasty, the magazines old and sticky,"
Cons: "my daughter and I didn't even have seats together...and the plane was not full. We spent $69 and $77 to get seats together and the seat backs didn't work, no TV screens, and my expensive purse was soaking wet when I retrieved it from under the seat. So gross. And of course the food was gross...but that's to be expected, I guess."
Cons: "Finding gate area too far and kind of hard to find assistant to help u"
Pros: "Was delayed two over two hours in HNL. When UA decided to transfer all passengers to another plane, it was such a beautiful flight and the Pilot of the plane."
Cons: "I didn't like the idea that we went given a free meal because the plane broke down."
Pros: "I slept the entire time."
Pros: "Leg room and a snack was provided. Also, the entertainment options were top notch except that you had to use your own device."
Cons: "Got harrassed by the TSA"
Cons: "For some reason, the crew was not letting anyone bring their carry-on bags onto the plane, but there was clearly enough space in the overhead bins. If there was an issue with putting stuff in the overhead bins, they should have explained why we couldn't bring our belongings with us instead of yelling at people for trying to bring stuff on the plane that had plenty of space. I saw 4 or 5 bins that were completely empty and that was in the back of the plane I don't know what it looked like closer to the cockpit. Either way, the gate crew was very rude to everyone and it was very unpleasant to experience. Thank you for taking the time to review my feedback."
Cons: "Lots of turbulence. Horrible landing...very abrupt."
Pros: "The flight attendant was one of the best ever - super sweet, funny, and accomodating. Also, the pilot nailed a super sweet landing at the end."
Cons: "Everything else. The only redeeming feature of the flight experience was the great flight attendant onboard and the fact that we actually landed at my destination. The coffee maker onboard had been broken for a long time and the airline couldn't be bothered to fix it. If I were the flight crew, I would have gone on strike. No leg (or arm) room on the express jet really punctuated a 34 hour itinerary with a sour note. I could barely walk off the plane in the end. Less comfortable than a cheap rental truck for the same amount of time. I likely won't fly again with United. I'd almost rather walk next time to be completely honest. At least it would be healthier!"
Pros: "I had a terrible time flying from IAH to Pensacola with United. I was flying on Christmas Day and there were not enough employees from United to help the customers. One of United employees completely disregarded me when I needed help, and I ended up missing my flight."
Pros: "Due to weather delays "not able to accommodate" Service representative had an attitude. I understand there are a lot of issues, but it's their job in customer service and if anyone should be upset it should be the customer for not being able to make their flight as scheduled."
Cons: "A two hour and 10' flight became a three hour wait, then we boarded only to have to de-plane now because mechanical issues. Then walk to the other end of the terminal and re-board yet a second time. Total time at the airport and travel time for this short flight is: 8 hours"
Pros: "Seat to myself"
Cons: "Lil bumpy but there were a lot of clouds"
Pros: "Crew friendly, but every thing else simply as usual."
Cons: "No meal if you can' afford first class."
Pros: "Professionalism of staff. Good timing on services offered"
Cons: "Don't have anything to say"
Pros: "My flight was on time. I appreciate that."
Cons: "Narrow seats. Literally no leg room for me. It was a terrible time for me, especially since I was in the middle seat."
Cons: "Flight was delayed not enough information. Missed connection."
Pros: "Departed on time."
Cons: "Small plane...every seat taken and crowded."
Pros: "Everything about the flight process was excellent"
Cons: "Seats were uncomfortable, very firm, back of seat was like leaning against a piece of wood. OK for this short flight, longer flight would have been extremely uncomfortable."
Cons: "Having to pay for food and WiFi access."
Cons: "Haven't left Houston yet so I wouldn't know how the flight was."
Cons: "The flight attendant woke me up to ask if I wanted a drink."
Pros: "Fight on time. Minimal turbulence. Effecient flight sttendants"
Cons: "Pesky kid sitting next to me who cried, whined & spilled his orange juice on me!!"
Cons: "I specifically booked my trip based on a 6 HR travel time. Because I was re-routed, it tacked another 4 hrs onto my trip time. I could have driven to where I was going for a fraction of the cost. It's so frustrating to fly now a days, the massive crowds, grumpy airline workers and delayed flights. I'm going to start driving more... Sick of the hassle with commercial flights."
Pros: "They offered great drinks and snacks. All of the employees were professional and kind."
Cons: "The seats were filled with people who didn’t know where to sit. Overhead storage was taken. Narrow aisles are NOT for the tallest or Broad shoulder people. Over all it was the extra fees, amount of space between the seats and the lack of upgrading seats options once aboard that slightly make me not want to book with the company again."
Pros: "Crew was nice. Smooth flight."
Cons: "flight delay, then another equipment delay. But, better to fly in a safe airplane than rush things. I think the seats would be a little uncomfortable for a flight longer than a couple hours."
Pros: "Simple and more affordable"
Cons: "To know if water had to be purchased or if it was free."
Pros: "The cost of the flight"
Cons: "The seats suck. They are so uncomfortable!"
Pros: "On time"
Cons: "Paid for xtra for seat. The plane didn’t have the seat. Terribly cramped and uncomfortable."
Pros: "Missed the flight and they didn't have any going out for 3 days so had to rebook with another airline and lost the money"
Cons: "Missed the flight and they didn't have any going out for 3 days so had to rebook with another airline and lost the money"
Cons: "Delayed take off with no reason explained, roughly an hour"
Cons: "Never fly. Never send a messange by phone or email."
Cons: "Boarding in a heavy rain. The flight was delayed hours. All passengers were extremely wet and the air conditioning was so high you could not even see through the fog in the cabin. I couldn’t see my seat number. We sat delayed on the plane with wet clothes for at least 90 min."
Cons: "Expensive food and beverage"
Cons: "Uncomfortable seating,my neck and my back hurts"
Cons: "Very uncomfortable trip. By the time I was done paying for baggage and a seat cus I don’t want to sit in the middle I could have bought a more expensive flight"
Cons: "It was late"
Pros: "The plane was new and very clean"
Cons: "This was the final leg of my return from Athens, Greece ....... a short 3.5 hour flight that turned into a nearly 4 hour delay arriving home at 3:40am and in with patients at work at 8am. Also when asked for a soft drink, I paid for this? Shouldn’t a simple soft drink be some courtesy after such a delay? Just thinking out loud from past experiences I’ve had with my travels"
Pros: "On time"
Pros: "Frontier's flight from Charlotte to Trenton was canceled due to equipment problems. Frontier gave us a $10 meal voucher, rebooked us on another flight, and gave us a voucher for a future flight."
Cons: "The flight was scheduled to depart at 10 am but we had to wait till 2 pm before the flight was canceled. The rebooked flight took us to Newark. We then had to drive to Trenton to pick up our car."
Cons: "They say they are giving you a bargain but with fees it's absolutely the same as other airlines but with far more uncomfortable seats and no amenities. Will bnever fly never fly frontier again."
Pros: "One of the flight attendants was extremely nice"
Cons: "Guy taking tickets at the gate was too busy chatting with the desk clerk"
Cons: "I had a seat in the first 3 rows but saw no instructions on how or if the seat could be reclined"
Cons: "Seats are very uncomfortable, no padding and the don't recline, flight attendants didn't seem to like their jobs..."
Pros: "On time, nice seats"
Pros: "Smooth flight , on time ,good crew"
Cons: "Have to pay for soft drinks ,coffee"
Pros: "Very comfortable ride and spacious"
Cons: "Everything! Checked flight sched before heading airport everything was on time checked in at the desk that was under construction and had a wait line for the elevator due to airport construction after getting through that went to the terminal and whatcha know delayed delayed delayed with vague notice of air traffic delay in San Fran. With a more responsible notice , plans could've been arranged instead of showing when we were supposed to and then wait for another 5 hours unacceptable in my opinion I will never fly frontier airlines again. Nightmare of a flight !!!! And paid 90 bucks for baggage smdh errrrrrr"
Pros: "My morning flight was cancelled in the middle of the night the night before. Ended up being up all night in the phone with frontier to rebook a new flight."
Pros: "Nothing yet..."
Cons: "I got this survey meanwhile I'm still stuck at the airport and haven't departed... delays arriving to DEN and departing. Some weather related, some mismanagement from an operation standpoint."
Cons: "i had to spend $300 for a ticket that originally cost me 65"
Pros: "Everything was on time. The seats were comfortable. No big issues."
Cons: "You have a box to measure carryons at the desk and the representative said bags needed to fit it, but they never checked bags as they were brought on board, and many of them were way over size. That leads to a shortage of space for those of us who used correctly sized bags. You need to enforce the rules. The copilot's announcements were mumbled and very quiet. You could hardly hear them. The pilot's announcements were fine."
Pros: "Nonstop flight very professional staff"
Cons: "There's no wifi. Rushed to leave early, arrived early and had to wait for over 50 minutes to get to a gate."
Cons: "It was fine. It's low cost and the other passengers were loud"
Pros: "Getting luggage on time"
Cons: "Nothing about this flight. UNCOMFORTABLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Cons: "Overall, it was the worst flight I've ever been on. From the onset the flight was rough. On the air strip, the plane was swaying side to side rapidly. The flight itself was rough with air turbulence non stop. Landing, again, we were saying side to side, I actually bumped heads with the passenger next to me."
Pros: "Flight landed on time, take off and landing was good"
Cons: "Was late to depart, after landing had to wait for gate fire longer than expected,"
Pros: "for the price you get what you pay for they did a great job"
Cons: "The new seats are kind of hard I get that they're supposed to save wait and they don't recline in the weird tray but not a big deal to me"
Pros: "There was nothing to like, maybe there could be one thing to hate slightly less."
Cons: "The seats, the policies and the purposeful intentions of actively screwing over paying customers."
Cons: "The costs are hidden, a checked bag costs $40 and they are much more restrictive on carry ons than other airlines. There is also no free beverage service. The seats on all 4 of my flights had no cushion, most uncomfortable planes I have ever been on. All of the Frontier workers lacked personality to be part of the service industry."
Pros: "Everything was smooth"
Cons: "Chairs were not comfortable to try to sleep in and we had a red eye."
Cons: "You have to pay for all luggage, no free drinks, poor boarding, all the extras they charge for the trip you may as well pay a lot more and have comforts"
Pros: "The crew was friendly, and conscientious. They had an excellent attitude."
Cons: "I'm 6'1", do you really need that 4" of knee room?"
Pros: "Nonstop Good price No frills Polite"
Cons: "Charge for hand carry still better pricing than competitors"
Pros: "Crew was very entertaining and outgoing."
Cons: "Everything was great."
Pros: "The TSA line seemed miles long, but it went fairly quickly."
Cons: "The flight was more than 3 hours delayed which I didn't find out about until after I was at the airport. We got a $10.00 food voucher after we had been in the airport 1 1/2 hours prior to takeoff and then another 2 hours after the time the plane was actually supposed to have left. I was also told that we would be compensated for the delay, I haven't seen anything about that. My mother and I checked in together, they put me in zone one and her in zone 4, this was after I paid for each bag and $40.00 for the carry on bag. It was absolutely NOT a good experience."
Cons: "I had to cancel my trip altogether because the outgoing flight was delayed by six hours rendering part of the purpose of my trip futile"
Pros: "We made up time lost and the crew were nice and helpful! Smooth ride helped too."
Pros: "It was on time"
Cons: "Flying is no longer a luxury over any other form of transportation. It was at one point. The only reason to fly is to get there faster. No appreciation was felt for for helping pay Frontier's bills."
Pros: "Courteous staff, flight back was 20 min earlier than scheduled."
Cons: "I was told in at check in, that I was not allowed to have my tiny purse AND a carry on bag, I had to put my purse in my bag, or be charged $45.00 there or $60.00 at the gate. Also, water was the only free beverage. On the way to Orlando no ice in my water. On the way back I did get ice.Free Pre-check is not available. Seats do not recline. Flight going to Orlando ran 1/2 hour or so late till we took off. Good price on ticket but till u add all the extra charges, same as other airlines. Probably will not use Frontier again. Sorry"
Cons: "Flight cancelled due to weather. No other to help with rebooking or solutions to being stranded in the airport. Calls and emails all fell on death ears. As a Colorado resident I try to fly frontier exclusively, no more. I will never give my money to this failing airline."
Cons: "The seats are so crammed together, we felt like cattle more than humans. On both flights I lost feeling in my feet 3 hours into the flight. There is zero leg room and to be honest, the lack of leg room feels like a safety hazard. Not sure how Frontier can get away with this, because if there was a disaster and you needed to exit the plane quickly I'm not sure it would get done. It's disappointing how much an airline will nickel and dime its customers to death for things like checked baggage, choosing seats (so I could actually sit next to my wife) and even carry-ons. I think we've determined we'll never fly Frontier again, nor will we advocate for them in the future."
Airlines flying from Pensacola to New Mexico have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Pensacola to New Mexico
Masks required on board, masks provided on flights from Pensacola to New Mexico
Social distancing seating
Middle seats unavailable to book on flights from Pensacola to New Mexico
Testing for antibodies, testing for symptoms for flights from Pensacola to New Mexico
Waiving of change fees. Search flexible flights from Pensacola to New Mexico