Daily cleaning, installation of cabin HEPA filters
|August||Best time to beat the crowds with an average 6% drop in price.|
|November||Most popular time to fly with an average 15% increase in price.|
Average price round-trip
|$303||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 4h 04m
The cheapest ticket to Ohio from Pensacola found in the last 72 hours was $109 one-way, and $158 round-trip. The most popular route is from Pensacola to Cleveland, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $85.
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With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
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All other info
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KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Ohio.
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Scores according to KAYAK customer reviews
Pros: "Crew was friendly and efficient. The flight got in slightly early. Baggage was swiftly delivered after our arrival."
Cons: "Very little legroom. I would have appreciated a small lunch item, beyond a tiny bag of almonds or two small cookies. But this is where we are these days with air travel."
Pros: "The crew was very kind."
Cons: "Th plain boarding took much longer, we flew in circles above JFK, waited for a gate for us, then waited for all passengers with connecting flights to get off because we were late and that resulted in a VERY long process for the rest of us. The descent into the airport was also not the smoothest, but it was a smaller plane."
Pros: "nice crew and newer plane"
Pros: "The gate agents and flight crew were very accommodating."
Cons: "I was extremely annoyed that TSA Pre-Check was unavailable at Terminal 2 at 8:15am. This is unacceptable and not the TSA's fault. I fault the airline for this oversight. Delta needs to communicate better to the passengers if there is a possibility of this service being unavailable at an airport."
Pros: "Nice crew, easy process"
Cons: "Everything was fine"
Pros: "The crew was gracious, kind, and very accommodating. Lots of leg room and comfortable seat on the A321, “my flight” on the screen"
Cons: "Video feed from the nose and underbelly of the plane in flight as an option on the screen"
Pros: "excellent crew, efficient and fast boarding"
Cons: "Seats uncomfortable. Too narrow and I am a small person. Considering we paid to upgrade seats, they should be wider. Leg room was fine."
Pros: "Wow. I have been flying American and United for years. Delta is friendly, competent, professsional and enjoyable. They treated us like friends instead of like cattle. It was great! Great job Delta. Oh, and for the first time in 50 years of flying my bags arrived sky first. Yes! They get it!"
Cons: "Perfect experience. Well done. Treat people like friends. Simple. Works."
Pros: "Everything met my expectations"
Pros: "It was delayed"
Pros: "The seat was comfortable"
Cons: "Seats could be a couple of inches wider"
Cons: "Even the baggage was quick (highly unusual for Columbus, Ohio)! Everything went smoothly."
Cons: "Person next to me overflowed into my seat…"
Pros: "The crew was amazing had no problems!"
Cons: "Nothing had a great experience!"
Pros: "Very smooth and friendly TSA personnel at the security point. Very friendly and respectful of the military. My husband is a Vietnam veteran."
Pros: "Boarding was smooth"
Cons: "Awful flight attendant that was rude in not passing a snack to us and then not handing a bottle of water to me when snacks were being stroked to the passengers. When asking her why she didn't provide us a snack she said that this is a plane and when the captain says we have to land that she doesn't have to pass out snacks. The interesting thing is that all the other passengers around us receive snacks and bottled water except us. When we were leaving the plane after it landed my mom had to stay behind while I went to the front of the plane a good wheelchair assistance. The same stewardess said why did your son leave you and my mother had to correct her and say that he went to the front to get wheelchair assistance. The lady was very rude and didn't know proper manners."
Pros: "Although the weather was sketchy and the flight was delayed about 2 hours, the actual flight was much smoother than forecasted."
Cons: "First time I've experienced a boarding procedure that seemed disorganized."
Pros: "Departed on time. Very courteous crew."
Cons: "The floor of the aircraft was cold!"
Cons: "Crying baby"
Pros: "Immagration was fast and organized didn't take long to move through customs. Quick and smooth"
Cons: "It was a late flight and didn't see the flight crew much at all"
Pros: "Excellent crew, snacks and coffee, comfortable economy seats. Plane landed 15 min early. Bags beat me to the carousel."
Pros: "Generally, Delta is cleaner, their terminals are much nicer, and the experience is better than one with American and United. I wish they had more direct flights to my normal destinations--I'd fly with them more!"
Cons: "Someone unloaded a lot of crumbs on my tray table and they all got smooshed on the back of the seat between the tray table and chair. It was pretty nasty. (The tray table was clean, the back of the seat wasn't. Please be nasty.)"
Pros: "Gate Agent was extremely helpful and compassionate regarding making sure our family (traveling with adolescent children)was accommodated ."
Pros: "On Time, comfortable seats, good coffee and mixed nuts, smooth flight and landing."
Pros: "Everything was very standard, good crew, good gate agents, smooth flight."
Cons: "I purchase tickets using credit card points and was not allowed to have seat assignments until 24 hours before the flight. This is NOT going to work for me in the future"
Cons: "The boarding process is quite confusing with all the different categories of people prior to the actual listed "zone" boarding. As an example, if you have a "Zone 2" boarding pass, you think you will be second to board when in reality that means you are second to last to board. After those who need extra time, those with small children, active military, premier, whatever.... all that covers about 2/3 of the passengers. Then of course there's all the stepping over those who already boarded which seems to slow the process overall. It would be better to ask these questions when making your reservation. Then, the zones would be appropriate based on how you made your reservation to begin with."
Pros: "Female flight attendant was incredibly personable and had a bubbly personality. Definitely made you want to smile"
Cons: "Not enough room. Could have better technology and better food choices."
Pros: "Excellent piloting and cabin crew."
Pros: "Always nice to be on an American plane out of an American airport.....SO much more professional. :))"
Pros: "The initial boarding process was quick, smooth flight"
Cons: "I've never had a flight wait over 30 minutes past departure got other people to make a connection and get on to this flight. Seems beyond normal and wrong to those that were there in time and on the flight to support an on time departure"
Cons: "For the second consecutive Delta flight, one at LGA, one at JFK, (it’s never happened on any other airline) TSA pre-check was closed and over a dozen agents trying to upsell the CLEAR program were working hard to get people to spend $175 not to wait in the resulting one hour long line."
Pros: "Had tv & movies available but kept losing signal"
Cons: "Terrible turbulence. Very rough landing. No beverage service. Late taking off."
Cons: "Took forever to board and get off the plan."
Pros: "Flight went well and was smooth."
Pros: "The crew and service were outstanding, seat was comfortable."
Pros: "I was going for weekend trip and because of delays I would've been there less than 20 hours. But Delta was terrific in giving me a refund and essy to work with via Twitter. 2 hour phone delay but they called me back to complete refund."
Cons: "Chaos at gates. Changed gate 3 times. No real updates."
Pros: "Even with the weather being bad, the flight crew handled the situation really well. No one on the plane freaked out which was awesome, so I'm happy with the way they handled it."
Cons: "The weather was pretty nasty so we had to be re-routed to Cleveland to get more gas before landing in Columbus. It definitely wasn't the airline's fault, but it still was annoying. Thankfully I didn't miss anything!"
Cons: "Super delayed. Sat on runway for 2.5 hours"
Cons: "Delayed flight, mechanical"
Pros: "Excellent. Smooth staff. Lots of humor and smiles"
Cons: "No entertainment except paid WiFi."
Cons: "See above."
Pros: "I was very grateful to have made this flight on standby."
Cons: "Someone has to sit in the seat next to the restroom. Had I a choice in the matter, I would have preferred to sit elsewhere. But as I said, I was grateful to have made the flight, and arrive at my destination a mere 3 hours late."
Pros: "Got on earlier flight as standby."
Pros: "This doesn't really have to do with Delta Airlines however it does affect my experience. I had a very rude TSA agent speak to me na very degrading tone prior to boarding the plane. This experience affected my travel experience with Delta. I realize this person is not a Delta employee however the rudeness that I experienced affected my travel experience."
Pros: "Delta sent a text which notified that our flight was to be delayed and we were free to seek an alternative flight. Delta was able to get us on an earlier Flight land then delivered our luggage the next morning. Delta sent an e-mail with the driver's picture, name and picture of the vehicle. The driver called to notify he was on the way. Excellent service."
Pros: "The crew was kind."
Cons: "The cabin was way too cold and no blankets were provided due to COVID. No blankets I get, but the cabin temperature made 3 1/2 hours seem like 5."
Cons: "I am glad to be home after 4 1/2 hours of delays"
Pros: "Not much crew stayed in back almost the whole 6 1/2 hr flight and seemed not to friendly"
Cons: "It would have been better if they had departed when they said they were going to after a delay. Flight was delayed first 1 hr then two more hours. The airline finally posted that it would depart a 4 PM and we didn't even start boarding until 5PM. Then they tried to rush us on so that everyone was standing on the HOT jetway for 10 min waiting to get on the plane. Plane didn't take off til 5:35 PM. Over all on this trip I had three flights that were delayed. I'll think twice before taking American Air again."
Pros: "The plane, Embrair 175 is very comfortable."
Pros: "Flight was cancelled after multiple delays & I changed to United."
Cons: "Stop delaying & canceling flights, especially last minute"
Cons: "My bag was sent on an earlier flights and spend more than and hours looking for it once I landed ."
Pros: "Crew was very helpful"
Cons: "No changes"
Cons: "Todo bien gente tranquila"
Pros: "Seat uncomfortable. AA put me on a middle seat in my last 4 trips. I will never fly with AA."
Cons: "Better seat options."
Pros: "pleasant crew"
Pros: "Crew was great."
Cons: "Plane was about 1000 years old and I don’t think I’ve sat in a more uncomfortable seat."
Pros: "The staff on board were excellent, very professional and efficient. Despite the fact we left an hour late, we arrived nearly on time, so kudos to the pilots!"
Cons: "We were delayed but didn’t get any updates from AA staff about new boarding times or gates. The WiFi onboard did not work; we could could connect to it but kept getting “Network Not Available” messages."
Pros: "Super-friendly crew, really under-booked flight so LOTS of empty seats"
Cons: "“Free” WiFi was really $10, unless you have TMobile"
Pros: "Speedy check in and security check in. Seats in plane comfortable. Staff wonderful"
Cons: "Boarding could be improved if they would start boarding from the back of the plane to the front after boarding 1st class and Priority this way people would not block the passage when putting their luggage in the top compartments. The crew was not very helpful because I almost went into a hypothermia condition because the air in the cabin was extremely cold. When I ask for a blanket one of the stewardesses said that AA would no longer have blankets in flight which I prove it wrong when I saw in the flight Mai-SDQ blanquets all over the cabin. The soliton they gave me was that they would ask the crew to raise the temp in the cabin, I had to make the request three times and I had to tell the stewardess that if not raising the temperature in the cabin I could have gone into an emergency hypothermia crisis. I had to take another shirt from my carry-on to put it over my shirt to warm me up."
Cons: "Our departure flight was cancelled several times and we were not given an explanation. Poor communication and customer service."
Pros: "Had been expecting middle for all four,so this was great."
Cons: "Guess I need Bose noise canceling headphones after all."
Pros: "Service was quick, comfort flight, excellent service. This was the best flight so far."
Cons: "To many kids crying, it was loud."
Cons: "Going to aircraft by bus in the cold with long wait for bus departure"
Pros: "my seat assignment"
Cons: "wish the crews were more pleasant. some were pretty rude to some passengers"
Cons: "Two of crew very chatty with each other on their personal lives, finances, friends and family."
Cons: "Diverted and delayed. Got home 8 hours later then I should have."
Pros: "The crew were wonderful! Everyone was polite and accommodating. The entertainment available was on point. The food was both tasty and offered often."
Cons: "The seat were ok. There was not enough legroom, but honestly no airline has enough unless its business of first class. The Wi-Fi availability was misleading, though it did not advertise that it was free."
Cons: "Terrible plane. Old. No tv. No charge points"
Pros: "Always delayed. Always check my carry on. Which equals me being late to where I'm going."
Cons: "See above"
Pros: "Friendly crew"
Cons: "Zero Entertainment. Flight delayed around 30 minutes, which gave me a heartburn as we had to catch the next flight. No priority plus lounge near this gate in Toronto"
Pros: "The only good thing about the flight is that it was nonstop."
Cons: "This four-hour flight had no movie and no seatback entertainment system. It didn't even offer SiriusXM to listen to. How old exactly was this plane?!"
Pros: "clean and newer airplane"
Pros: "The flight to LA was fine, but the screen shot of the flight details didn't match what I purchased with a return date a day sooner. American Airlines blames Alaska airlines and they blame Kayak.. it's a blame game that only looks good for everyone but the consumer!"
Cons: "5hrs in LAX due to flight change without notification.. American Told us to go see Alaskan vise versa, but the conclusion was no seats were even available for the flight that was changed a day earlier.. Alaska Airlines solution: 2 additional days of travel and $700 per ticket x4 tickets. Finally after 5 hours of trying to figure it out some resolution to the mistake $500+ with additional stops. Ridiculous to say the least, I had to pay for their mistake"
Pros: "Smooth flight, barely late."
Cons: "Broken sink, horribly uncomfortable, cramped seats."
Pros: "flight was on time"
Cons: "Walking out in rain to board the plane"
Pros: "Pretty efficient."
Pros: "Good crew, everything efficient with no problems for getting from point A to point B."
Cons: "I really am starting to hate the CRJ-700. I dislike being packed into one with 50 of my closest friends I never knew."
Pros: "Good flight. Arrived on time"
Cons: "Jet bridge was broken and needed repair. Delayed departure."
Cons: "I was trying to check two bags, and I get three free bags. My one bag was my wife's bike in a case and it as 60 pounds and the other was a suitcase that was only 20. They made us take stuff out of the bike case and move it to the suitcase to get it below 50 pounds. Ridiculously nitpicky. It's the same overall weight..."
Pros: "Safely took off, flew, landed. They gave a biscoff instead of bland pretzels"
Cons: "Couldn't understand pilot."
Pros: "Flight was on time, seats were comfortable."
Pros: "Due to my missed connection, American booked me on the earliest flight to Dayton the next morning via United."
Cons: "The United flight's aircraft was cannibalized for another flight as our plane was only slightly more than 1/2 full. Our later aircraft were cannibalized twice more, until we finally got a spare aircraft after a two hour delay."
Pros: "Plane was on schedule luggage taken as I boarded and help available as needed. This is very important for an 80 year old. Thanks for a great trip. Sue"
Cons: "No complaints."
Pros: "Nothing. Again, super old plane, no screens, no movies, zero effort."
Cons: "I got tricked into spending $80 for a seat with legroom. I'm 6'6" there is zero compassion and/or understanding for being a tall person. That's fine, I'll pay more. But then I was sat in a 'special' section, the only 2 seats that are narrower than a regular seat. The flight attendant said there was nothing they could do. 5 1/2 hours and I spent half the time standing up to avoid serious cramps. As a tall person I am literally getting phased out of airline seats. My knee to hip length prevents me from sitting in some seats. No one cares."
Pros: "not bad, I upgraded to first for the leg room, I'm 6'6", so it kinda worked out."
Cons: "Very old plane."
Cons: "The weather was bad in Dallas preventing our landing. Our plane had to be diverted to be refueled which caused us to miss our connecting flight. There was no one at the counter to help us, but one of the crew told us to call the 800 number which told us our connecting flight was in the air. When we finally found someone to help us, they rescheduled us for the next flight out 11 hours later. When we asked about accommodations, we were told there would be none since it was weather related. Then we were told we could "look for a cot", but she didn't know where any cots were."
Pros: "Plane on time."
Cons: "Small commuter jet. Very cramped."
Pros: "Flight was on time"
Cons: "Wished the airline would have checked my bag rather then leave it at the gateway Time was wasted if you had a connecting flight"
Pros: "Nothing - never happened."
Cons: "The flight was changed many times."
Pros: "that connecting flight was close to arrival gate"
Cons: "flight AA5280 was canceled. Your confirmation number is MRCITQ. Operated by PSA Airlines AA5280 was originally scheduled to leave from O'Hare International (ORD) to Dayton (DAY) on Tue Aug 16 2016 at 9:45 pm."
Pros: "I was automatically rebooked into the next flight."
Cons: "The customer assistance rep at PHL had a terrible attitude. She was very short in her responses, and seemed annoyed at the fact I needed help, getting my new ticket indicating I had a lap infant, as it was in my reservation. Ultimately, I had to report I had an infant with me at the flight gate, even though this was my second flight with AA that day."
Cons: "Flight was delayed"
Cons: "I liked American better than the other airlines used during my trip. Those were United n Southwest"
Pros: "I like that I was finally able to come home"
Cons: "The United Airlines reps could have shown some empathy to the passengers who were delayed. The arline knew we had connecting flights and could've alerted the other flight that we were there and to wait on us. The connecting flight was scheduled to leave at 9:50. I arrived at the gate at 9:49 only to find that the flight had not only boarded but had already left. The reps at the counter showed no level of empathy and acted put out when asked to provide transportation to the reassigned gate. Lastly, the flight could've offered something more than a $10 food voucher, especially since the majority of the food in the airport is greater than $10."
Cons: "No bad, easy"
Pros: "Best Airline."
Cons: "Nothing, flights are always great in my experience with United."
Pros: "Movie choice"
Cons: "Man flight was rude for me reason"
Pros: "Updated plane. Seats were nice. Flight landed ahead of schedule"
Cons: "The new controls built into the armrests are HORRIBLE! You accidentally hit a button constantly because ITS AN ARM REST! Get the engineers building something to cover it up. We landed early and I was so excited to get a jump home. I then waited for 35 mins for my bags to appear on the conveyor AFTER walking all the way to the baggage claim from the gate. I arrived home later than I expected.....This is not the first time that the United baggage was so slow. This needs to be an improvement area."
Cons: "Nothing. Everything was great"
Pros: "Aisle seat"
Cons: "Snack options"
Pros: "Smaller plane was awesome. Flight service great. Checkin easy."
Cons: "We are okay with seat area but would ask that united freeze seat backs. The inconsiderate bumpkins in front of us put seat back and then leaned forward the whole flight. we could not even put our tray table all the way down. Coke spilled all over us in turbulence as liose tabke bounced significantly more than if set in place. Give people rude, freeze saet so cant recline or remove tray tables so we dont hurt ourselves due to rude people."
Pros: "Flight was on time and arrived early!"
Pros: "Friendly crew Friendly Gate Staff Super fast boarding"
Cons: "Seats were tight Overpriced upsell for “preferred” seating"
Cons: "My checked luggage didn’t make it to cincinnati"
Pros: "Plenty of room, great cabin service"
Cons: "Plane was way late, several gate changes had me chasing my tail in Chicago...and that is not a friendly airport for incoming international flights on a good day."
Cons: "The wireless connection was super spotty"
Pros: "Flight attendants"
Pros: "Fast and friendly staff from check in to landing. Southern folk don’t rush you and actually listen to consumers concerns."
Cons: "None...nice, short flight"
Cons: "United app would not work both ways. Have to pay for wifi."
Pros: "Check in, arrive ahead of schedule"
Cons: "No entertiment, no snack only little bag of pretzels"
Cons: "We were delayed by more than 6 hours."
Pros: "Crew on the plane were very friendly."
Cons: "Checking in crew were not friendly. Boarding process for IAD->CVG flight was very confusing and staff did not really appear like they wanted to help. Once on the plane, the crew there was excellent. Net - airport staff in Cincinnati and Washington Dulles (not good)."
Pros: "First and foremost, our flight arrived 25 minutes early! Nuff said!"
Pros: "Seat 7 A on this type of aircraft - and United's configuration - had the most leg room and space, esp. when the seat next to you is empty. The flight crew was friendly and great!"
Cons: "Boarding gates/ area in Denver airport for these small aircraft was almost as bad as a bus station! Crowded and most cramped/ uncomfortable. Denver United staff at customer service center was most unhelpful, unsympathetic and dismissive about the fact that in spite of a flight delay that completely their fault (no weather delay), which made me miss the memorial service for my friend's daughter - my main purpose for visiting Cincinnati - they refused to even give me a patient hearing much less consider my request to try and put me on a different flight!"
Pros: "We got there safely with our stuff."
Cons: "The stupid led by the unwilling."
Cons: "The plane was so old that it just seemed like it should be retired. My flight was also delayed 45 minutes. They made passengers get off the plane because of a weight restriction it was absurd that my luggage took 40 minutes to come off the plane"
Cons: "my daughter and I didn't even have seats together...and the plane was not full. We spent $69 and $77 to get seats together and the seat backs didn't work, no TV screens, and my expensive purse was soaking wet when I retrieved it from under the seat. So gross. And of course the food was gross...but that's to be expected, I guess."
Pros: "The crew was amazing. I was traveling alone with an infant and since the flight wasn't full, the ticketing agent moved seats around and gave me an entire row! It was so nice to have the extra space with all my things and to get up freely when needing to change my sons diaper. There was also a changing table in the bathroom which was much needed."
Cons: "Upgraded to first class the trip to was great the return was terrible even the first class seating was old and uncomfortable then my bag was not at my final location (direct flight) was told it wouldn't scan!? Same bag used numerous times then I was told I'd have it the next day by noon call at 2 pm and it says it's on its way them receive a call at 430 pm saying he just left the airport wtf?! Just over all very bad service and didn't get a damn thing for my troubles."
Pros: "The terminal was well supplied. I was worried because the line for security was so long, but it was automated and fully staffed - it was so seamless!"
Pros: "Great crew. We happened to be able to land 30 mins early. Never had that happen before!"
Cons: "Transfer from my international flight caused me to go through security again...."
Pros: "Very friendly staff! Hello's and goodbye's and asked if anyone needed anything several times"
Pros: "I had a terrible time flying from IAH to Pensacola with United. I was flying on Christmas Day and there were not enough employees from United to help the customers. One of United employees completely disregarded me when I needed help, and I ended up missing my flight."
Pros: "Due to weather delays "not able to accommodate" Service representative had an attitude. I understand there are a lot of issues, but it's their job in customer service and if anyone should be upset it should be the customer for not being able to make their flight as scheduled."
Pros: "My flight was on time. I appreciate that."
Cons: "Narrow seats. Literally no leg room for me. It was a terrible time for me, especially since I was in the middle seat."
Pros: "On time performance"
Cons: "Wifi login process is complicated"
Pros: "Flight crew were very nice"
Cons: "Flight was delayed not enough information. Missed connection."
Cons: "Seats were uncomfortable, very firm, back of seat was like leaning against a piece of wood. OK for this short flight, longer flight would have been extremely uncomfortable."
Cons: "The flight left an hour and 15 minutes after the scheduled time."
Pros: "The flight attendant was excellent. Much better than most of your other ones."
Pros: "The gate agent was so nice and polite my connecting flight was late but he still allowed me to grab something to drink. He saved my life I had been sick since I left Dallas and needed something as I felt i was maybe dehydrated."
Cons: "My Stewardess on the flight seem despondent. I am for some coffee she replied that they had that in first class but it was crazy cause I just looked thru the pamphlet and it said Now Serving Illy coffee which I love. Then I saw her give another passenger a cup of coffee she looked at me with an attitude like I just made that... Then she brought it. This was crazy because if she wasn't black I would have called her racist then again done black people are racist to they own..SMH"
Cons: "They lost my bag.. I checked two bags and one bag did not make it on my flight. Very frustrated."
Cons: "Multiple delays and gate changes; chaotic boarding; shabby plane condition (bathroom looked held together with duct tape)."
Cons: "Very uncomfortable seats on CRJ700. Bottom was fine, but seatback had ZERO padding."
Cons: "Boarding went quickly but then waited almost 35 minutes on the plane to take off. Once the plane landed there was again a wait to pull into the gate. Spent more time waiting on the plane than the flight itself."
Pros: "Good Speedy trip very awesome Pleasant helpful people"
Cons: "when I suggested window seat I thought I would have it throughout the entire flight that was pretty much the only disappointing thing about the whole trip"
Pros: "Front seat, got off the plane quickly"
Cons: "Too cold!"
Pros: "Conplimentary drinks and flight time. Most everything was generally fantastic"
Cons: "Choice of snacks."
Pros: "The boarding staff in the airport were excellent and very helpful. Wish I would have got the gate attendant name because she was great. There was a 30 minute delay for departure due to a maintenance issue but we arrived in Cincinnati only 10 minutes late."
Cons: "The aircraft was very cramped and uncomfortable the seats were terrible. The flight crew was being very unprofessional laughing and giggling while giving the mandatory safety instructions. The pilots did a great job getting us to Cincinnati only 10 minutes late after 30 minute delay in DC"
Pros: "Crew was fine!"
Cons: "We boarded on time but had to wait about 25 extra minutes because luggage went to to wrong gate for wrong plane. My luggage was not there when I arrived and the next day I still don't have it."
Pros: "The stewardess offered me a free refil"
Cons: "No wifi, we sat 15 feet from the gate for 15 min waiting for someone to move the jet bridge. Did they not know we were showing up? Was it a surprise? Then I had to wait 30 more minutes for my luggage to arrive."
Cons: "From check in to boarding and then flight all were fantastic. We were traveling with 2 kids as well under 3"
Pros: "Once we started boarding and were on the plane all personnel were very accommodating and got us to our destination quickly."
Cons: "The amount of delays. The departure and arrival times was a major reason I flew with Frontier to begin with, so without that I have little incentive to fly with Frontier in the future. At the check-in counter it seemed unorganized. The automated check-in machines were not working properly and customers were not helped in an orderly line when I had to check-in at the counter."
Pros: "It was a direct flight."
Cons: "Delayed flight...aaargh"
Pros: "Attendants were competent but casual. Friendly."
Cons: "Boarding should have been back to front. Late both ways because of slow boarding. Being charged for every single thing is not worth the "cheap" price. Advertised prices are just to suck you in then upcharges for everything including seats, carry on, and water, make you feel like a chump because you fell for it. I only fly it because of the direct route but would avoid this line if I can."
Pros: "The crew and personnel were great!"
Cons: "Don't like the additional carry on fee, had 3 hour plane trouble and had to deboard and wait (which I know things happen but at least could of gave complimentary drink or snack to passengers/children)"
Cons: "The staff was atrocious, the time management was the worst I have ever had expierenced while flying. The staff on the plane was moseying along. I understand they have to be there but after a 7 hour delay we would've liked to see some ambition in getting us home. I could not have been more dissapointed. I should've paid the few extra bucks for a better company."
Cons: "No entertainment on the plane at all. Also no food. We had breakfast that day and that was it. There was no time to get some food during the stopover in denver, so we ate nothing until 9 pm that day. Employees were kind of rude too for no reason."
Pros: "Good flight. Accommodating. Will fly again. Cheap flights"
Pros: "The security line to the Frontier concourse was unbelievably long, and even though Frontier knew this, it insisted on closing the plane door right on time, at 10 minutes before departure, even though 6 non-related passengers were going to miss the flight. If they had kept the door open 2 extra minutes, all 6 passengers would have made the flight. Ultimately, the plane left 10 minutes late, so 20 minutes after the door closed. I've had enough of Frontier's inflexibility and will gladly pay a higher fare for a different airline."
Pros: "The flight was relatively short, and once we boarded we moved out pretty quickly. Bags were delivered quickly as well at the end of the flight"
Cons: "THe flight was delayed by close to two hours, but more surprising was the amount of extraunexpected money we had to spend for basics-close to $30.00 each to "pick" seats, $130.00 each for baggage (yes you have to pay for any luggage beyond one personal item like a purse), money for food, etc. There are not even basics on the lfight such as blankets, and the seats don't recline. Overall, not an airline I would choose again as the "bargain" price turns out to be full of hidden costs that weren't clearly explained upfront"
Cons: "Frontier nickel and dimes you for everything: on top of the ticket price, you must pay for your seats, carry-on, you name it! The seats are horribly uncomfortable--no reclining!"
Pros: "Price and non-stop flight"
Cons: "On a 5 hour flight the drink/food cart was offered only once. On overnight flight the seats did not recline and 2/3 reading lights did not function in my row so I could not read. VERY uncomfortable 4.5 hours."
Pros: "convenient flight times; on time statuses. although it may be somewhat unrelated, I loved booking my first time thru Kayak as another option/adjunct else I probably would not have flown Frontier!"
Cons: "I know it's won't be viewed seriously but I hear a lot of people gripe about it -- no free snacks and beverage."
Pros: "Great price from Orlando"
Cons: "Seats were very uncomfortable and did not recline. Only a 1:45 long flight. Anything longer would have been torture."
Pros: "Flight was on time leaving and we actually arrived home early the male flight attendant was hilarious he wore a red clown nose and was making everyone laugh really good for the kids"
Cons: "Even though I knew about the carry on rule from reading the info on the website I think it's crazy that they charge you to bring a carry-on"
Pros: "I like the fact that I was able to get a last minute flight to see my grandmother for a great value."
Cons: "I think the cost of the carry-on bag is to pricey. I would suggest bringing the price down $15.00 or $20.00 less than it's currently price. Another option would be to just based the price with a carry-on included. I think you would get a better response from your customers. Also take the last row off of the plane no window even though you have a window seat."
Pros: "all excellent"
Pros: "On time."
Cons: "I have sat in more comfortable church pews."
Pros: "New plane. On time departure. If you are aware of all of Frontiers charges, it was great."
Cons: "there is an extra charge for EVERYTHING"
Cons: "Seats are NOT comfortable. They are made for people who are 5 ft 8 and shorter. Plus they do not recline and are stiff as a board."
Pros: "Our flight was on time, the staff was fairly friendly, and the plane seemed clean."
Cons: "What I didn't like was ... AFTER purchasing 3 round trip tickets, I found out we had to pay extra for our two carryons, and when I went to select seats, had to pay extra for those, too, if my husband and I wanted to sit with our son. Didn't feel the cost was a good deal after we had to add another $212 to our purchase. I will definitely read reviews before buying tickets again, and try another airline."
Pros: "Would rather pay more for v tickets with another airline. Horrible. Have to pay for everthing. Will never ride with them again"
Pros: "pre-inclined seats, airplane"
Cons: "you can improve on entertainment"
Cons: "My luggage filled with Christmas presents for my family was lost. Frontier doesn't even have the capability to scan a checked bag recite to locate a missing bag. They also did not even have a baggage claim counter like all of the other airlines. I had to go up to departures to the ticketing counter. They were not able to me where my bag was. My flight was a direct flight from Denver to Cleveland so I was incredibly surprised my luggage was lost. I had to handle the whole thing myself. I called Denver airport and was told 2 bags didn't make it on my flight. I was told they couldn't verify it was my bag but it "probably" was. I rushed out Christmas morning to the Cleveland airport to get my bag on the flight it was supposed to be on. It wasn't there. I sat in Cleveland airport for 3 hours on Christmas Day. I was told I would be compensated for my troubles from one Frontier worker then when I got my bag and asked about it I was told no. I will NEVER fly with them again. You get what you pay for....cheaper flight with the worst possible customer service."
Pros: "Base price was good"
Cons: "Nickle and dime name change (Kayak mistake) nickle and dime seat selection Nickle and dime carry on bag lost my seat assignment"
Pros: "My experience overall has changed for the worse within the last year when traveling via Frontier. I particularly do not like the extra fee to sit in a chair that declines. What happened to declining chairs being the standard?"
Pros: "The brand new A321 was very comfortable and roomy and the crew was excellent."
Pros: "Charged for everything 45dollars. For carry on"
Pros: "I read other's reviews about being charged for a carry on; my experience was that I was only charged for checking a bag. It did add an extra $80 to my total expenses but considering how cheap my round trip flight was, it was by no means a problem. The crew on both flights was extremely nice. On both flights we arrived at our destination a little early. I got water at one point and was definitely not charged for it. Overall, it was a great experience and I will definitely be using Frontier Airlines again."
Pros: "The price"
Cons: "We waited for over 5 1/2 hours for the pilots to get to the airport. The reason given by the flight crew was weather related. We were offer nothing in the was of compensation for our time. The delay caused me to miss a day of work."
Pros: "Comfortable plane"
Cons: "Delayed 3.5 hours"
Pros: "Despite being late, staff was very friendly, plane was clean and new"
Cons: "Seats were alittle tight on leg room for taller people"
Pros: "Your seats are the worse ever"
Pros: "I loved the pilot."
Cons: "I did not like how someone thought it was a terrorist group on our plane due to some actions and the smell of fuel the crew a caption of the plane didn't have the plane thoroughly inspected and to be honest it was one of the scariest flights I ever been especially with my two kids and my wife on board. I have to fly to Florida in March and I don't believe I will fly frontier due to this incident and the price I paid plus my check in attended was very rude. My name is Terry ford and my number is 216-471-7919 if you have anymore questions."
Pros: "The flight itself was fine and the process of boarding was very easy."
Cons: "I had no idea about their baggage policy and had to pay $45 for a carry on suitcase which in my mind defeats the purpose of carry on. Had I known this I would have chosen a more expensive airline and probably would have saved money."
Cons: "I agree with "the price for the trip does not include that you have to pay for Carry-on, which is an odd expense to passengers since carry on charge would equal up to at least $60 - they are charging the customers for every single thing. Additionally, Frontier isn't a participant of the TS-Pre Check program, which Frontier should advertise."
Pros: "The crew was fine."
Cons: "At no time was I made aware during my booking that I would be charged for a carry on. The total cost added $60 to my flight. I feel completely mislead. Customers also had to pay for water on the flight which was ludicrous."
Cons: "CHARGED FOR MY NORMAL CARRY-ON. CHARGED FOR OVERHEAD SPACE. I HAD TO PAY $40 TO CHECK IN MY BAG THAT ON NORMAL AIRLINES I CAN CARRY-ON. WAS PUT IN A MIDDLE SEAT AT THE BACK OF THE PLANE WITH NO LEG ROOM. THEN, TO TOP IT OFF, MY BAG DIDN'T MAKE IT TO CLEVELAND (ON A ONE-WAY FLIGHT FROM ATLANTA!!!!). SO I WAS STUCK FOR TWO DAYS WITHOUT MY THINGS ON A BUSINESS TRIP. THE AGENTS WERE RUDE IN BOITH ATLANTA AND CLEVELAND. HORRIBLE FLIGHT. HORRIBLE AIRLINE."
Pros: "Attentive and cheery/positive flight attendants and very informative crew throughout the entire flight. My first time flying in 7 years and they made it much less stressful than I was anticipating. Everything was on time from start to finish. For a $29 flight, I have NO complaints! Also the free "personal" item was great as I only travel with a small bag. Oh, and the pilot took the time to take a photo with a young boy (4 yrs old) as it was the kids first time flying. Beautiful that he took the time to make a special memory for that boy."
Cons: "The seats could use a little more cushion. I'm skinny with a bony butt and my butt and legs hurt after the 1st hour. Also I couldn't manage to get my seat to relax back but that is partly my fault. The person I was seated next to didn't have patience for any fidgeting so I really didn't get to try many things to get the seat to recline."
Cons: "screaming baby, rude crew, improper food service"
Pros: "It got me to where I wanted to go."
Cons: "Bare minimum in the aircraft. Uncomfortable seats. You're paying for the bare minimum and that is what you get."
Pros: "Nice flight- everyone was very pleasant."
Cons: "Did not realize I had to buy coffee. Very disappointed with that aspect."
Cons: "The crew wasn't too friendly...they weren't rude, just not very personable. The price was too high for a one way. I understand price jumps but within an hour or two it doubled I believe. $200 for a no personality flight with no snacks to buy. In addition, I could've flown to Colorado Springs for a similar price and not had to drive there from Denver. Waste of time and gas."
Cons: "Paying for a plane ticket and not being served"
Pros: "The crew were very friendly"
Cons: "Seat, seat room, tray table, food choice, drink choice and cost. Perhaps I was not paying attention, but did not understand that I would pay for my seat (again) along with my carry on bag at check in. I am pretty sure there was no entertainment."
Pros: "Flight and crew were great, only negative aspect was the delayed flight."
Pros: "The price was pretty good, even after add ons it was less than other carriers. Check-in was also easy."
Cons: "Without question, the seats are too close together. I'm only 6'3" and when sitting straight up, my knees were pressed into the seat in front of me. The seat back was not tall enough to rest my head against it. This was the most uncomfortable flight I've ever taken."
Pros: "Great price trumps tight seating."
Cons: "Unable to choose seat and/or upgrade seating"
Airlines flying from Pensacola to Ohio have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights