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Sun 3/12

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2/20LIM - RNO
36h 00m3 stops
4/20RNO - LIM
31h 55m3 stops
$650Multiple Airlines
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Operated by Multiple Airlines
2/20LIM - RNO
36h 00m3 stops
4/20RNO - LIM
18h 30m2 stops
$682Multiple Airlines
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Operated by Multiple Airlines
2/21LIM - RNO
28h 05m2 stops
2/28RNO - LIM
14h 55m2 stops
$866Multiple Airlines
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Operated by Multiple Airlines
4/22LIM - RNO
17h 52m2 stops
4/30RNO - LIM
14h 49m2 stops
$881Multiple Airlines
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Operated by Multiple Airlines
4/21LIM - RNO
21h 51m2 stops
4/30RNO - LIM
14h 49m2 stops
$886Multiple Airlines
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Operated by Multiple Airlines
2/20LIM - RNO
13h 47m1 stop
2/28RNO - LIM
19h 20m2 stops
$919Multiple Airlines
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Operated by Multiple Airlines
2/20LIM - RNO
22h 58m2 stops
4/20RNO - LIM
18h 30m2 stops
$937Multiple Airlines
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Operated by Multiple Airlines
2/20LIM - RNO
25h 29m2 stops
2/28RNO - LIM
14h 55m2 stops
$948United Airlines
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Operated by United Airlines
2/19LIM - RNO
25h 29m2 stops
4/20RNO - LIM
13h 55m2 stops
$990Multiple Airlines
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Operated by Multiple Airlines
4/21LIM - RNO
20h 01m2 stops
4/30RNO - LIM
43h 49m3 stops
$1,033Multiple Airlines
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Operated by Multiple Airlines
2/19LIM - RNO
19h 41m2 stops
4/20RNO - LIM
31h 55m3 stops
$1,081Multiple Airlines
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Operated by Multiple Airlines
2/21LIM - RNO
32h 12m2 stops
2/28RNO - LIM
31h 24m1 stop
$1,158Multiple Airlines
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Operated by Multiple Airlines
4/22LIM - RNO
17h 52m2 stops
4/30RNO - LIM
12h 46m1 stop
$1,299Multiple Airlines
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Operated by Multiple Airlines
4/21LIM - RNO
21h 51m2 stops
4/30RNO - LIM
12h 46m1 stop
$1,304Multiple Airlines
View Deal
Operated by Multiple Airlines
4/22LIM - RNO
25h 44m1 stop
4/30RNO - LIM
12h 46m1 stop
$1,420Delta
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Operated by Delta
2/20LIM - RNO
12h 05m1 stop
4/20RNO - LIM
12h 46m1 stop
$2,336Delta
View Deal
Operated by Delta
2/20LIM - RNO
17h 53m3 stops
2/28RNO - LIM
24h 35m2 stops
$12,388American Airlines
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Operated by American Airlines
2/21LIM - RNO
19h 27m3 stops
2/28RNO - LIM
14h 20m2 stops
$23,701American Airlines
View Deal
Operated by American Airlines

Good to know

Low season

April

High season

November

Cheapest flight

$650

Average price round-trip

$1,368

Good deal round-trip

$1,038

Good deal one-way

$405
Best time to beat the crowds with an average 2% drop in price.
Most popular time to fly with an average 7% increase in price.
Flight from Lima J Chavez Intl to Reno
(avg. price over the last 2 weeks)
or less
or less

Top tips for finding cheap flights to Reno

  • Looking for cheap airfare to Reno? 25% of our users found tickets to Reno for the following prices or less: From Chiclayo $405 one-way - $405 round-trip, from Arequipa $1,699 round-trip, from Lima $2,647 one-way - $1,842 round-trip
  • Book at least 7 weeks before departure in order to get a below-average price.
  • High season is considered to be October, November and December. The cheapest month to fly from Peru is April.
  • Enter your preferred departure airport and travel dates into the search form above to unlock the latest Reno flight deals.

FAQs - booking Reno flights

Top 3 airlines serving Peru to Reno

Scores according to KAYAK customer reviews
7.9
DeltaOverall score based on 29329 reviews
8.1Boarding
7.8Comfort
8.5Crew
7.8Entertainment
7.5Food
Airline reviews
Pros: "Absolutely ridiculous ... sat on the runway longer than the flight."
Cons: "Reason we sat on the runway longer than the flight is they were understaffed. Unacceptable."
Read more about Delta
Pros: "Absolutely ridiculous ... sat on the runway longer than the flight."
Cons: "Reason we sat on the runway longer than the flight is they were understaffed. Unacceptable."
Pros: "La tripulación muy amable!!"
Pros: "The seat súper confortable"
Cons: "It was a 4+ hr flight, so some food would have been good. Could have given protein shakes or something."
Cons: "Appreciate the communication from pilot when on tarmac"
Pros: "of everything."
Cons: "travel time ...ahahah ...."
Pros: "Great entertainment"
Cons: "We just boarded pretty late for apparently no reason"
Pros: "Professional crew, Good service , comfortable seating, fine entertainment."
Cons: "First time traveling abroad, it was a unique experience and a learning one."
Cons: "We had a delay to boarding due to a mechanical issue. THANK YOU for making quick turn around decisions (ie, put us on another plane at another gate) - rather than just piling on delays!"
Pros: "N/A"
Cons: "N/A"
Pros: "Landed early"
Cons: "There were not head flaps on the seat. The person seated next to me overflowed into my seat making it uncomfortably warm even with the air vent fully open. Was in & out of sleep during a red eye flight."
Cons: "More comfortable than I expected for a 6 hour flight. 757 was quite spacious."
Cons: "No wifi"
Pros: "The cookies and soda was good and staff was exceptional. Instead of cheezits, chips would be better"
Cons: "Instead of cheezits, please upgrade to chips"
Pros: "Great service"
Pros: "The crew was nice, the flight was so short, there was little interaction with them."
Cons: "Boarding was a disaster, people didn’t have seats which caused a delay in boarding. It was a mess. The seats were uncomfortable and too small. I know it’s a short flight but it was just too tight in there. The flight was delayed and the communication was all over; the time was constantly changin"
Pros: "Comfortable and clean plane, crew professional and nice."
Cons: "Departure delayed by 1hr30"
Pros: "Delta did a great job getting our checked bags from an overseas arrival to this flight. Boarding smooth."
Cons: "Seats are cramped in coach. Fact of life for all carriers."
Pros: "Good airframe."
Cons: "3+ hours delayed; didn't arrive until 3AM."
Pros: "very helpful and pleasant crew. Warm wet towels are a nice touch. I like the water bottle for each passenger at the beginning of the trip."
Cons: "Slight problem at first with entertainement at my seat that did not work ,but a crew member restarted it and it worked fine after that."
Pros: "Flight timing and gate arrival"
Cons: "Boarding"
Pros: "I have never seen a gate attendant call each person by name as she scanned their boarding passes! At Delta I felt welcomed by every employee. Even the pilots greeted the passengers as they exited. All the other airlines just want my money, they want to cram me into smaller and smaller spaces and want me to sit there and shut up so they don't have to interact with me. I will fly Delta every chance I get, even if I have to pay more money."
Pros: "Wonderful service. Staff was attentive and helpful. Flight was great. I got to watch a couple movies and was able to retrieve my oversized luggage easily and even quickly. Thank you, Delta!"
Cons: "I’m not a seasoned traveler and packed some needed items for our home out-of-state in an oversized bag. That bag ended up costing me $200 extra at check-in. I could’ve Fed-ex’d for cheaper or put into two separate bags for cheaper. Then, my flight was delayed an hour."
Pros: "After a delay of over 1 1/2 due to weather, we boarded and then waited for luggage. Then our pilot said our weight was too high so we sat and burned off fuel, which delayed us a half hour."
Cons: "See above."
Pros: "Pleasant."
Cons: "It was scheduled so late at night."
Pros: "The boarding was smooth and in time. I enjoyed the WiFi service and the extra room in the seats. Plane was gorgeous! Staff was courteous and professional."
Pros: "It was great. The flight attendants are always helpful to us."
Cons: "One flight attendant was a little rude to the passenger on my row who was hard of hearing."
Pros: "We were on time"
Cons: "The plane was terrible. Trim pieces falling off the seats. In very rough shape. The crew did ok, nothing terrible but the service was mediocre and they were very stingy with the snacks and drinks."
Pros: "I araised safely in New York and all my luggage finally arrived. I suppose that is good but so much else was bad, very bad."
Cons: "The morning of my flight I got a notice the departures time was changed by one hour later but to still arrive at the airport at the same time. So I ended up spending almost four hours at the airport before leaving. Boarding was a mess as "groups" were not called but everyone just rushed the gate in mass and we're let on. Staff were functional but looked and acted surly. It was a functional flight in that I arrived at my destination but it was not managed and I did not feel my business was wanted-only my money."
Pros: "I liked the flight attendant in first class. Unfortunately I was not in first class"
Cons: "I did not like the attitude of the obese old man (I, too, am an obese old woman) as I saw it toward some of my cabin mates."
Pros: "It's a rather short flight. We grabbed 12A and 12B (should've gone for 10A and 10B when the choice was there) as knees started to hurt. Fine SLC lounge one is fine (mac-and-cheese, chicken, Baileys behind the bar, etc.) to make you happy prior to departure."
Cons: "No food, snacks are okay though so this is a wash considering it was a short flight. Sky priority bagging ... doesn't matter. We saw several other bags get unloaded along with ours. No Delta lounge at the destination (RNO)"
Pros: "The service and the seats"
Cons: "We spent more time than scheduled waiting to take off"
Pros: "New airplanes.On time schedule .Very professional a"
Pros: "The staff was wonderful and the flight was smooth"
Cons: "N/A"
Pros: "Good service, more leg room than American Airlines."
Cons: "Everything was good."
Pros: "Food"
Cons: "Leg room"
Pros: "The crew, food, plane, everything was excellent"
Pros: "Nothing"
Cons: "In between Delta and Aeromexico changed my flight and made me travel more than 24 hours. In addition, I was traveling with a suitcase and nobody was able to pick it up for me. Layover time was 6 hours originally. Service from Aeromexico at JFK is the worst"
Pros: "loved the airbus and in flight movies good stufg"
Pros: "Crew was nice. Flight very smooth"
Cons: "We had to get seats at boarding because of the flight delay. She offered us two seats in the back. I knew they don't pushback so I said no. She had given the woman ahead of me two seats in comfort plus. Did not offer that and was rude. There were at least a few empty seats in that area. As a courtesy to us having 1)been delayed in Costa Rica. And then 2) a long wait for the connecting flight in Atlanta it would have been reasonable to offer those seats. Which remained empty"
Cons: "To be clear, I do not have an issue with overweight people. That being said, I was put in an extremely uncomforatable position on this flight. My seatmate was a woman who easily weighed 400 pounds without the slightest exageration and was 5'7 at best. She carried all of her weight in her midsection and behind, which was truly uncomforatable for us both. As she attempted to squeeze into the aisle seat it became apparent that with the armrest down it was not going to happen. She raised the armrest and finally maneuvered into her seat and part of mine also. Not only was her bottom in my seat but her stomach was resting on my entire right leg. It felt like a toddler was sitting on my lap. This was beyond uncomfortable and embarrassing for us both as it was clear that she knew how intrusive this was and kept apologizing. My leg went to sleep after about 15 minutes so I asked to be let out. I approached the flight attendent and requested that my seat be changed to which she responded that the flight was full. I know it wasn't because I could see an empty seat about four rows in front of me. Finally I sat back down but every 15 minutes or so she would get uncomforatable and get up to stretch. The first time it was a welcomed break, until she came back and flopped in her seat with so much force that it felt like someone had ran and jumped in my lap. This occurred 4 or 5 times during the flight. I am not sure what the policy is for obese passengers, but it should be relooked. As a passenger I should not be put in a position to address another passengers weight. I also should not have to pay for a seat and only get to use 2/3 of it. Lastly, no one should ever be allowed to put their body parts on top of another persons lap and that be considered ok."
Pros: "Flights were on time and friendly attendants!"
Cons: "Missed our connection due to a 30 flight delay because crew duty day and crew rest and had to rebook on a later flight on the same day. Downgraded from first class by the airline without any compensation."
Pros: "Good food and entertainment choices on board. Little to no feedback from captain regarding inflight turbulence."
Cons: "Getting through security at the LAX Delta Terminal 2 was chaotic and the slowest I have ever encountered. There were two lines which moved at very different speeds. My husband got through his line 15min before I was finished in the other line. One line required iPads to be other, the other didn't. Something was seriously wrong with how things were being handled. Bathrooms onboard were a pigstie."
Pros: "Excellent video selection, Sweetwater 420, cookies were good. Landed 20 minutes early."
Cons: "Boarded 20 minutes late. Very very cold. Bathroom horribly disgusting. Coffee too cold."
Pros: "Pilot almost barrel-rolled us climbing out of JFK, so if started well enough.... Ground assistance (wheel chair) left me with a badly bruised left big toe and I didn't think we'd ever get through the TSA. The pat-down I received was more like a sexual assault and I didn't even get a happy ending. We made it to RDU, so the exercise was a success, but it was a huge hassle."
Cons: "After reading the good things, you need more bad?"
Pros: "Friendly staff/ comfortable seating."
Cons: "No space."
Pros: "We got to our destination."
Cons: "Better social distancing standards. People are still getting sick even with the vaccine."
Pros: "Nice to fly again!"
Cons: "Good trip"
Cons: "They hate kids"
Pros: "The seat is uncomfortable"
Cons: "Nothing"
Cons: "Delayed"
Cons: "I didn’t like the food, worse I’ Ever taste"
Cons: "Why go through security over again as a transit passenger? Especially, as Lima airport security appears poorly organized."
Pros: "This was our first time flying Avianca. The flight attendants were attentive and helpful!! We will definitely fly Avianca again to Colombia!"
Pros: "Once we were finally on the plane everything felt comfortable and looked newish."
Cons: "DO NOT FLY AVIANCA IF YOU HAVE ANYWHERE YOU ACTUALLY WANT TO GO! The flight was delayed by 7 hours. We were told different stories Time and Time again by the ground crew. Either the plane was on the way or it was turning back, or it had landed or was perpetually 20 mins from landing. At one point, they did slip and admit that they actually had no way of actually tracking the plane, so everything they told us had been wild guesses about what had actually been happening! When some passengers asked to speak with a manager, we were told that the manager was not accepting calls at that time. After hours and hour and hours of delays and lies, they finally found a plane, but we still had to wait an hour for a crew as the original crew was now over their time limit. Once we were airborne, the flight was smooth and the newly cobbled together crew was nice. Zero mention or promise of reparations for the massive delay. AGAIN, DO NOT FLY AVIANCA IF YOU HAVE ANYWHERE YOU ACTUALLY WANT TO GO!"
Pros: "The flight attendants were nice and the seats were comfortable"
Cons: "A little rain in Cusco delayed the flight by almost an hour. Just a little rain."
Pros: "On time. Was able to sleep through much of what was likely an annoying flight because there was no personal entertainment--the tiny screens overhead would have been impossible to see and they were showing a movie that was lame. It seemed anachronistic."
Cons: "At the Lima gate they made each passenger open their carryon and submit to a secondary inspection to confiscate all water we bought past security. No warning was given about this. I had paid airport prices for water to bring onto the plane and then had to surrender it at the gate. Of course in economy class they will not give you water or attention until you are at cruising altitude. More than one flight attendant did not smile and one was actually rude in spite of my attempts to be kind and smile. Except for one friendly person at check-in kiosk, bad service overall. They do not have personal entertainment systems, and it was like going back in time with the tiny screens you cannot see, playing a movie you either watch it or not."
Pros: "Worst airline food in years."
Cons: "Food was bad on all 4 legs of trip"
Pros: "Price"
Cons: "No complains"
Pros: "the flight was AVIANCA , not American Airlines"
Pros: "Ability to check in the carry on"
Cons: "Seats very uncomfortable, entertainment with few choices"
Cons: "Tiny airplane. We had a delay of 2 hours."
Pros: "Good food, kind staff, free booze"
Pros: "Not a single part has a positive remark"
Cons: "Well - this partner of westjet was terrible. The amount of re direction to get to the final terminal was absurd .. that's just my venting My real problem is that then "crew" or team that represent s the American Airlines / compass part was just useless. A hand full of people - myself included didn't get a chance to board the plane as they didn't make any announcements. Beyond disappointing. When you check in they take your cell phone "in case " well no call no txt no nothing. It was a joke the level of service No apologies or anything just a group of any tired patrons getting the worst customer experience. I'll never EVER book a flight that has anything to do with American Airlines or its partners"
Pros: "All else is fine."
Pros: "Flight attendants were courteous and hardworking. Made sure all passengers were taken care of."
Pros: "On time. Crew was nice, too"
Pros: "Nothing"
Cons: "This flight was operated by Avianca, the flight was delayed 2 hours at the beginning, they said they will give as a voucher for food while we wait, when I went to the counter they said they don't give anything for a 2 hours delay. Then the flight was delayed a 1/2 hour extra, it was not even announced and we ended up boarding at 12:15am from a flight that was supposed to leave at 9:35pm, then the plane was waiting for 1/2 hour before we went abroad and I ended up arriving at 2am to my destination when I was supposed to arrive at 10:45pm, this was the worst fight experience and we didn't even got an apology for the inconvenience."
Pros: "Todo bien"
Cons: "Todo"
Cons: "Crew not that friendly towards everyone."
Pros: "Nice crew"
Cons: "a little delay in the departure connection flight ."
Pros: "The flight attendants were great."
Cons: "The flight was over an hour delayed. that meant I arrived home at 1am. That is a very rough morning."
Pros: "It was comfortable, nice staff and had a meal as well"
Pros: "Overall, one of the most enjoyable International flight experiences I have ever had."
Pros: "It was on time & staff were pleasant & effective"
Pros: "The only good part was that I had no one sitting next to me"
Cons: "We had a 8 hour delay in Lima and the customer service was terrible. I did not know what was going on for hours on end and they keep giving all the passengers the loop around. I work in the hospitality industry and this isn't the way to treat your paying customers"
Pros: "Again, it seemed to me there was more legroom in first class than on similar Delta flights - meaning it was more comfortable. Also, there was a delay of a couple of hours leaving Dallas due to a problem with the plane's radio, and the American employees handled it very well, keeping the passengers informed and smoothly transferring everyone to a substitute plane."
Pros: "They provided tablets."
Cons: "They changef aircraft for an old one. Bc Seat really uncomfortable. Not dorect aisle access. No avod. No wifi. We were waiting 20min at the aircraft door waiting to enter."
Pros: "N/A"
Cons: "Our 10:40AM flight got cancelled. We had to wait in line until 1AM with regular check-ins to rebook for 8:40AM. When we made it to the airport again after limited sleep, that flight also got cancelled. We bought a ticket with LATAM which was a breeze. Throughout the following week, we tried calling them numerous times to have them tell us we had to loose yet more time by having to go to their Cusco office... but they couldn't resolve the issue either. We had to escalate this over the phone from their office so they would issue us a flight back to Lima at no charge to us. Now, I can only hope that they will honor this ticket but I'm not expecting much."
Pros: "Solo que a la 1:10pm le comunique al sobrecargo del vuelo Avianca #928 Lima _ salvador 1010 1: 20 pm hora local me di cuenta que se quedo el anillo de matrimonio en el paso de migración en la bandeja, el sobrecargo me di una instrucción que debía hablar con el encargado del Salvador la Srta Geaninia Gomez indica que como no es pérdida dentro del avión no se hacen responsables, lo que no estoy de acuerdo que me digan eso ya que es trayecto del vuelo que estaba realizando voy a tomar medidas para presentar un reclamo ya que es un valor sentimental ya que ni me dejaron ir a ver estando casi 40 minutos y sentí que no me ayudaron por los menos con una llamada en el departamento."
Pros: "Did not have to pay to check our baggage!"
Pros: "Service/crew."
Cons: "Entertainment is rather limited."
Pros: "Small snack and drink included. Free checked bags."
Cons: "Very few drink choices. Flight was cancelled mid-air, so we were returned from the air above Cusco to the Lima airport where there were no other flights departing that evening and no compensation for the inconvencience (no hostel voucher, no upgraded tickets on our next flight, etc). Many people ended up missing their long-planned trip to Machu Picchu as the earliest Avianca could get anyone to Cusco was 11:00 the following morning. The staff was unhelpful, and the lines were incredibly long (about 3 hours). Funnily enough, we were supposed to be on an earlier flight, but due to the length of their check in line, we waited over a half hour in line and when we arrived at the desk 56 minutes before our flight, we were unable to check in (since check in stops an hour before the flight). Truly ridiculous. I will definitely think twice before ever booking an Avianca flight in the future."
Pros: "Top notch airline - staff is personable & comfortable seating"
Pros: "good attention"
Pros: "Price was right. Crew very nice, bi-lingual and helpful. Cabin clean. Magazine very informative and good quality. Would choose Avianca again."
Pros: "Everything was ok."
Cons: "I STRONGLY dislike how the airline acts as if they are the immigration and they demanded that I buy a very expensive plane ticket to show that I would be leaving Argentina within 3 months. There are so many expats in Buenos Aires and they all buy tickets in Argentina to go to Uruguay within 3 months. Upon showing the immigration of Argentina my USA passport at the entry, they have NEVER asked me for any kind of proof that I would be leaving within 3 months. At first I started to purchase a ticket to Uruguay by boat and the attendant even asked me the website of the boat because she told me that these problems come up all the time for expats going to Argentina for longer than 3 months. You are ONLY AN AIRLINE. YOU ARE NOT THE IMMIGRATION OF ARGENTINA. Having this said, I never plan to fly Avianca again."
Pros: "Everything.,Avianca crew was really great and helpful."
Cons: "The food was cold ,if not great service."
Pros: "On time"
Cons: "They didnt tell us that emergency seats do not recling"
Pros: "Nothing"
Cons: "Not on time, no entertainment system, little space"
Pros: "the wine was good"
Cons: "the tv"
Pros: "Same as above."
Cons: "Me cambiaron de asiento arbitrariamente, yo hice check in 24 horas antes para escoger los asientos que me acomodaban a mí y mi acompañante de 12 años ( los primeros) y resulta que por un cambio de avión me dieron los últimos al lado del baño. Lo que fue horrible, el olor, los pasajeros haciendo fila al lado de mi asiento todo el tiempo, sin poder descansar o estar tranquila. Comprendo que pueden haber descompuestos en el avión y cambiarlo por otro pero al menos al re asignar asientos deberían ver los lugares iniciales que tenía cada uno y no dejar a quienes habían solicitado con anticipación los primeros en el último, literalmente en los últimos puestos. Además la comida es bastante mala."
Pros: "La puntualidad y responsabilidad del bpersonal de abordo."
Cons: "LOs espacios entre asientos son bastante reducidos."
Pros: "nothing."
Cons: "there was no flight. pay attention, kayak."
Cons: "Flight personnel seem like they dont enjoy their job."
Pros: "The crew and the service was very good."
Cons: "Food could have been slightly better but can’t complain."
Cons: "Leave on time. Friendlier and helpful service"
Cons: "The flight was delayed by more than 45 min as 2 passengers noticed that the plane was not cleaned properly prior to boarding (apparently there was a large mess around their seats). As a result, the cleaning crew had to board the plane and remedy the situation. In addition, the crew was rude."
Cons: "The delays, gate changes in a massive airport, and general lack of information made this trip excruciating."
Pros: "Fast boarding good entertainment"
Cons: "Better snack choices"
Pros: "Felt like the pilot was experienced and skilled because It was very smooth in departing and landing."
Cons: "There was a lady sitting on my assigned seat. She said flight attendance told her that is ok to do. I wouldn't mind if she or staff asked me with legitimate reasons. It happened at mt last trip; ending up sitting next to big person instead of sitting with my 12 year old daughter."
Pros: "the only good thing I can say about the flight was that the crew was for the most part friendly"
Cons: "Everything. From the chaotic boarding scheme to the uncomfortable seats that really didn't recline. Less than 2 hours into the fight, they were out of red wine. They were also out of chicken for dinner so the only choice was vegetarian pasta. As for movies, what happened to Gogo Entertainment? I had to use their headphones to watch the movies on their screen instead of my iPad. So, I couldn't use my bluetooth headphones. There was no close caption so it was hard to watch the movies amidst the noise of the engines."
Cons: "Our flight was “delayed” 12 hours! Notably not cancelled and rebooked because then they would have to compensate us, I believe"
Cons: "Again United ugh! They took us to the gate where we had a 4 hour layover. We watched an emergency happening at the gate (not their fault) which caused delays at that gate. When it was getting close to the time for our flight and they were still boarding an earlier flight, I checked with them to see if ours would be delayed. They had changed the gate without making an announcement. We had to get ourselves to the new gate with barely time to spare. They never turned the seatbelt light off for the trip so we could not use the restroom"
Pros: "Never made connection since first flight was deplaned"
Cons: "Never made it"
Pros: "Departed 1 hour late, messedup plans in New York city for us."
Pros: "Despite sitting in the middle seat and being well over 6 feet, there was room."
Cons: "Our flight was delayed and there was a really long line of passengers trying to switch connecting flights. There were two women working at the counter. One of their shifts was over. She called her manager and said she was willing to work later to handle the crowd, but the manager does not want to pay overtime so she was told to leave. So one woman was left to handle the massive line all by herself. I stood in line over two hours. I believe if someone is willing to help out that would have been the best solution."
Pros: "Excellent service by the flight staff"
Cons: "It was cold on the plane at times"
Cons: "Had to cancel my trip due to family illness. But, not acceptable to United for a refund. And wants to charge me as much as a new ticket to save my ticket. Why penalize me for a sick relative? Unbelievable! And very disappointing."
Cons: "Our flight was delayed out of Mpls 2 hours so we had to rebook everything since we would miss our connection in Denver to Honolulu. The process of rebooking was terrible -- took almost 2 hours standing in line and the booking agent wasn't knowledgable Had to make an additional stop in LAX and arrived in Honolulu 5 hours later than we were supposed to. VERY disappointing experience all around!"
Pros: "As usual, the crew was excellent. Very professional and courteous. The pilot kept us informed of progress throughout the flight and was also very personable."
Cons: "NO RROM TO MOVE!! There is no legroom, no arm room and one person just barely fit in the aisle. If you are sitting on the aisle you are constantly getting hit by the people walking in the aisle and the beverage cart."
Pros: "Flight was on time and I received my checked baggage."
Cons: "Seat was uncomfortable due to insufficient foot space. All (about 6) overhead bins in the rear of the aircraft were full because crew stored “essential equipment” in them. Crew was not professional. After takeoff they never came around to see if anyone needed anything and not even a glass of water was offered for the entire flight. They didn’t even ensure that everyone wore seatbelts on landing - woman next to me was stretched out hugging her companion while landing wilth unbuckled seatbelt. Entertainment screen did not wirk properly."
Pros: "The person at the United customer service desk was able to book me on the next available flight to Reno (after missing my original flight mentioned above) quickly and efficiently. Boarding was fast."
Cons: "I was late to my original flight and the United personal that I talked to at the gate was very rude. I asked if the plane was still boarding and all she said was go to customer service. I know I gave her a questioning look because this did not answer my original question. She repeated her statement again this time pointing. I would have preferred that she tell me that the flight had finished boarding but customer service could help me get on another flight. I feel that would have been more professional. My new flight was also an hour late"
Cons: "Being lied to and saying it was weather related instead of the truth of it was a mechanical issue so United didn’t have to pay for hotel!!!"
Pros: "Exit row seat. 18A"
Cons: "No tv, not loving the waffle cookie."
Cons: "I don’t like that you have to purchase WiFi and movies. My first flight was with JetBlue and they provide those things for free. I do not understand why United doesn’t do the same. Overall I was disappointed for the amount of money I spent on the flight and being told I’d have to purchase movies and WiFi"
Pros: "Good cabin & flight crew; kept us informed."
Cons: "Ran late. Seats are time (I'm average weight & height). Windows couldn't have been lower or we'd have been looking at the gear."
Pros: "The comfort of first class was very good."
Cons: "The flight attendant was working her tail off, but she was struggling to keep up with the first class passengers due to the limited time to get service items out."
Pros: "Assigned seat - delayed because of hot breaks but stayed on tarmac to cool while cooled only about 10 min."
Cons: "Airline stewardess should have suggested mom with young child in lap could move to empty row of seats."
Pros: "No complaints"
Cons: "No complaints"
Cons: "Didn't take the plane!"
Pros: "We flew business class and slept most of the way in very comfortable environment"
Cons: "The cabin crew insisted that we had to claim our baggage in Houston and go thru customs with it. THEY WERE WRONG! . we wasted 15 mins for luggage that we then found out did not need to be picked up as it was routed direct to Vancouver. This almost made us miss our next flight and caused us a lot of stress. We had specifically asked the crew to check as we thought it was ticketed to Vancouver but they insisted WE WERE WRONG"
Pros: "Passport checked twice AFTER passengers had passed main security (at the gate). Bottled water purchased AFTER passengers had passed main security (in the terminal) not permitted on the plane. Flight attendants were completely unhelpful and passengers had to find space in the overhead compartments for their carry-on luggage by themselves."
Cons: "Passport checked twice AFTER passengers had passed main security (at the gate). Bottled water purchased AFTER passengers had passed main security (in the terminal) not permitted on the plane. Flight attendants were completely unhelpful and passengers had to find space in the overhead compartments for their carry-on luggage by themselves."
Pros: "Flight out of Reno was delayed due to congestion / back up at LAX. Ground staff patiently helped all passengers reschedule connecting flights / explain options."
Pros: "Seat too small, zero entertainment, minimal food"
Pros: "I discovered it was was a united airlines flight, causing some confusion. This was false advertising."
Cons: "You sold me a Lufthansa flight but I got United Airlines one."
Pros: "First of all, I was excited to get to Puerto Vallarta! Unfortunately, we had a delay due to a child who got sick as the plane was backing from the gate. The crew was fantastic and had paramedics load the plane to check on toddler. The family deboarded and United crew cleaned the throw up. The pilots kept the passengers informed and we proceeded with the flight. The flight attendants were fantastic, particularly the brunette attendant who remembered me from a previous flight. Best flight attendant ever!! Thank you United!!!"
Pros: "I had no complaint when I flew from Newark to Lima.flight attendants were nice and respectful they knew what they were doing. My travel back to the States were different. Since it was an overnight flight i expected to sleep most of the time. When I was resting suddenly one of the attendants literally scream in my ear to ask if I wanted chicken or beef??? I was like" can you see I was sleeping? To me that was rude. Also they didn't coordinate to serve drinks they took more than usual to serve. No one even ask if we want more drinks or not. Hope they do better"
Pros: "Willingness to go above and beyond to provide superb customer service. Cut my layover from 10 hours to 2 hours. Excellent"
Cons: "I was in the middle seat. I choose my seat too late so that was all that was available."
Pros: "Stewardesses we're kind and helpful"
Cons: "One of the stewards spoke ill and loudly of a passenger he was irritated with as passengers were exiting the plane in Houston, which I found to be incredibly unprofessional."
Pros: "Food"
Cons: "Lost my bag"
Pros: "The crew was friendly and helpful. The flight arrived much earlier than scheduled."
Pros: "Crew was great"
Cons: "Aircraft interior is dated."
Pros: "Everything!"
Cons: "Wish I used y'all for my other flights!"
Pros: "Friendly flight attendants Help luggage personel"
Cons: "NA"
Pros: "every thing"
Cons: "Purchased tickets 4 months before this flight for a departure time of 6:05pm. Tried to check in and check baggage at 9:30am but was turned away saying I could only check in 3 hrs prior to my flight. Came back at 3:00pm to check-in and they could not find my information. An hour later they find out that they cancelled the flight and moved my departure time to 8:25am for that day. They say they emailed 3 times in May but I never got it (I'm a bit crazy about my email staying clean) so they say it might have went in to my spam folder due to they types of emails they send to customers. They only kept repeating that they notified me so there is nothing they could do. I ended up going to Air Canada to get a flight from PHX to RNO the next day. No apology, no help, no hotel for the night...Terrible experience by United. They gave me a customer relations group contact information to follow up with for complaint but since they sent me the 3 emails in May about the change, they have no liability to fix the situation."
Pros: "Smooth. No problems. Happy we didn't have to get suitcases through customs because you could handle in Canada. Happy gate was near where we got off."
Pros: "Zero."
Cons: "The flight was overbooked and asked for several volunteers to take later flights for travel credit. Ended up forcing those unlucky souls in the last boarding group off flight with no offer of credit or accommodation. Waited in customer service line for hours, literally longer than it would have taken to take off and arrive at my scheduled destination. United representatives could not find a flight that guaranteed a seat (not on a long standby list) that was even in the same 12 hour period. I spoke with a United supervisor who showed zero empathy or concern with the situation. In the end I arranged for other travel accommodations to drive to my family reunion destination. No refund was issued or offered. I was informed I would have to call United customer service after the date of my previously scheduled return flight to explain my situation. I will personally never fly United again and would recommend the same to anyone. Although for the record, I did receive a single ten dollar airport food voucher for my inconvenience. Inexcusable."
Pros: "Nothing"
Cons: "Everything"
Cons: "Too tight. Not enough leg room. Bad service."

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