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short flight... only 45 minutes. Small plane but comfortable

Nothing. Never was able to get on the flight

Layover was too long between flights. Overslept at gate waiting for flight. Woke up at 6:15p and was not allowed on flight as they had closed the gate already even though plane did not take off for 10 more minutes

Our plane had mechanical problems at a previous destination which caused a chain reaction of delays. We were supposed to depart at 11:59pm. We departed closer to 3am and arrived 3 and a half hours late. As I result I missed an appointment costing me $75. This is our second JetBlue flight this weekend, both of which had major delays and greatly hampered our trip.

Needless delays, poor communication

Allianz insurance screwed up my flight causing me to miss my flight and now I can not be refunded for a mistake that the Allianz and vayama made. Still waiting to hear back from kayak about refunds or credits or something.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Everything. Maintenance issue. Debording in Austin. Seat confusion. Never again!

The crew was fine.

At no time was I made aware during my booking that I would be charged for a carry on. The total cost added $60 to my flight. I feel completely mislead. Customers also had to pay for water on the flight which was ludicrous.

The flight attendants were great.

The flight was over an hour delayed. that meant I arrived home at 1am. That is a very rough morning.

Quick flight. but my row and some others behind us did not get beverage service. Never had that happen before.

I liked my face mask. overnight flight

I don't think there is the option to turn off the TV

I spent 11 hours at the airport waiting to fly out to Nantucket. The entire time we were told the flight wouldn't be canceled. At 12am it was finally canceled. By that time there was only 1 seat left the next day to Nantucket. My flight the next day was canceled as well.

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

Liked choice of Biscuit, almonds or pretzel

I used mobile checking and did not get seat assignment till Boarding started

The process. The flight. The crew.

Our entertainment TV didn't work

Loved the comfortable seats and the entertainment options even though we had such a short flight. Boarding process was fast and efficient. Loved having Cheese Its as the snack!

Our return flight from Nantucket to JFK was delayed numerous times which made for a long day getting back to Baltimore. Totally understand that it was due to fog and have to say I received many texts shifting the time forward and backward.

the price for the trip does not include that you have to pay for Carry-on, which is an odd expense to passengers. Especially for shorter trips with the round trip the carry on charge would equal up to at least $60. Which would equal to another airline who is comparatively better especially because those airlines aren't worrying about charging the customers for every single thing. Additionally, Frontier isn't a participant of the TS-Pre Check program, which Frontier should advertise.

Everyone was polite and The airplane was clean. Even though we were very late every member on staff was kind, patient, and happy.

We were about 1 1/2 hours off of it original departure time. No one explained a thing to the passengers. We were delayed and when we finally got on the plane we waited a whole hour to take off. There was no information passed to us about how long it would take and our potential wait time. When it is time to check in, we had to purchase our seats. No where, when we bought tickets for this flight, did it say we had to pay extra money to actually sit on the flight.

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

We were late taking off.

Waited on runway for 30+ minutes for open gate after landing 15 minutes early???