Daily cleaning, installation of cabin HEPA filters
|August||Best time to beat the crowds with an average 5% drop in price.|
|December||Most popular time to fly with an average 17% increase in price.|
Average price round-trip
|$485||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
American Airlines, JetBlue and Qatar Airways have all waived their change and cancellation fees on flights from Philadelphia to Caribbean. Confirm policies on booking site.
JetBlue does not allow booking a middle seat on flights from Philadelphia to Caribbean.
The cheapest ticket to Caribbean from Philadelphia found in the last 72 hours was $21 one-way, and $48 round-trip. The most popular route is from Philadelphia to San Juan Luis Munoz Marin Intl, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $21.
American Airlines flies most frequently to San Juan Luis Munoz Marin Intl from Philadelphia. In general, JetBlue, British Airways and Frontier fly the most to Caribbean.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Caribbean.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Caribbean is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Caribbean with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Caribbean up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The crew"
Cons: "Everything good"
Pros: "The plane was super empty so everyone had their own row to themselves"
Pros: "Resolved promptly"
Cons: "Asked for water but was forgotten a couple times"
Pros: "Confortable seats"
Pros: "Fast boarding"
Cons: "Entertainment, comfort, food, crew politeness"
Cons: "They are advertising free movies and is not true, because once you're settled to watch the movie there is no headphones and If you want one they sell it, is not free."
Pros: "Short flight. Free movie was good."
Cons: "Flight attendant Christina (New York crew) did not like that I changed my mind about voluntarily checking my suitcase as there was plenty of room in the overhead compartment when I boarded. She said that the only reason I found room was because, by volunteering to check my bag, I was allowed early boarding. I corrected her by telling her that, no, I boarded early because I paid US$45 for an Extra Space seat. She made a face gesture and rolled her eyes. Very childish and unprofessional. She also seemed to have trouble reading the instructions clearly."
Cons: "the flight was delayed 3 times and nobody could give us an explanation of what was happening, the customer service at the airport was extremely poor, informal and very very inefficient. I would like to know what the compensation will be for this unpleasant event."
Pros: "An overall very pleasant flight with great snack and beverage choices!"
Cons: "If the flight is to be delayed, the airline should notify the full delay at once , so people may have a chance to delay arriving to the airport. Additionally when the delay is over 2 hrs they should allow rebooking without penalty, because for some people the trip becalmed useless that particular day because the delay caused the to miss their reasons for flying that day"
Pros: "Food boxes for purchase are actually very good and probably well price"
Pros: "Great service, excellent snacks, the plane was new and new TVs, very comfy."
Cons: "Loved everything, thank you!"
Pros: "delay, delay,....."
Cons: "My son had to go to the bathroom shortly after we landed. Which he had to since the seatbelt sign was turned on when we were landing. He really couldn't hold it any longer and he is 4. I was sitting in the last row next to the bathroom and I attempted to get up to take him. The stewardess was very rude and told me to have a seat. I said he is about to pee in his pants and I sat down. Well sure enough he urinated on himself. He was so upset because he thought the rude stewardess would get bad at him. He also didn't understand why he couldn't go to the bathroom. So he urinated on the floor of the aircraft. So I left with my 4 year old boy covered in urine and in tears along with my 6 year old and my 2 year old who was having a tantrum at the same time. This made my mother's day complete. I felt as if the staff on this flight was very rude. No one even said sorry or cared about what had just happened. Even a happy mother's day greeting would have been nice. To add on our flight to Philadelphia we we're delayed for 3 hours. We have three children 6 and under and ended up arriving at about 3:15am. Your airline did absolutely nothing to make us more comfortable and am overall very dissappointed in JetBlue."
Cons: "Delay flight"
Pros: "Leg room, service, friendliness"
Pros: "great service, friendly crew"
Cons: "5 hour delay, unapologetic staff, old plane, zero comfort."
Pros: "The crew was friendly and courteous despite dealing with several young infants"
Cons: "No dislikes"
Pros: "Good coffee friendly attendants."
Pros: "Everything went smoothly...even boarded early."
Cons: "Plane was over an hour late"
Pros: "Great service"
Pros: "The flight was smooth and the crew was very friendly."
Cons: "Movie selection was very slim and could not get my seat to recline."
Pros: "Very comfortable. Zero turbulence. Great crew."
Cons: "The lack of food options, but that is on every airline."
Pros: "Great flight awesome Crew"
Cons: "Cold lol"
Pros: "JetBlue's service"
Pros: "Very nice crew"
Cons: "Low variety of food and the fact that you have to pay for blankets, pillows and head sets"
Pros: "The crew was friendly and helpful as usual. There was a fair amount of leg room and overall space."
Cons: "One thing that has always made JetBlue stand out has been the customer service. I get pretty motion sick on flights, especially on an empty stomach, so the snacks and meals at mealtimes have always made this my favorite airline. There was none of that this time around. It feels like JetBlue is letting itself turn into just another commercial airline - over priced flights and amenities for overrated service and a lack of care for the consumer. Not to mention we were late"
Pros: "There was no entertainment on my leg from DC to SJU nor from SJU to STX. No power outlets for charging phone either"
Cons: "No entertainment nor power outlets"
Pros: "Nice employe"
Pros: "I appreciate Jet Blue's commitment to the people of Puerto Rico."
Pros: "A good Flight"
Cons: "TV was not function."
Pros: "It was likeke being thrown back in time. Personal bag and carry one, generous and good snacks, WiFi and entertainment all included! Also the seats were comfortable and leg space roomy."
Pros: "From terminal to terminal the all jet blue experience is one of a kind. No other midsize airline for domastic flights provide the comfort and security as JB"
Pros: "La cordialidad"
Cons: "La tv no funciono bien"
Pros: "The service"
Pros: "He was exceptionally helpful and had a pleasant personality. God bless him!"
Pros: "Crew worked hard to help us feel good"
Cons: "5 hours delay"
Pros: "This trip from Orlando to San Juan had a swift boarding process"
Cons: "Due to the Orlando airport that was upgrading the tram we had a additional travel time to the terminal"
Pros: "Everything went smoothly!"
Pros: "Me encantó la gentileza de enviar correos electrónicos para mantenerme informada."
Pros: "Take off and landing was pretty good"
Cons: "Flight was delayed"
Pros: "Quick boarding process...good leg space"
Cons: "All was satisfactory"
Cons: "Flight delays."
Pros: "The crew was very attentive and accomadating. I travel with my daughter and her emotional support dog and they were understanding and made the trip easier for her. Thanks!!"
Cons: "The headphones should be complimentary and on flights of 3.5 hrs or more the snack should include a sandwich."
Cons: "My daughter was unable to use her tray table due to how dirty it was."
Pros: "That I was found an alternative flight and was boarded swiftly."
Cons: "That my flight was delayed four hours or more and then cancelled so I had to be transferred to a totally different flight in the early hours of the morning and that my luggage was delayed and travelled on a different flight to mine. The entire experience was very discouraging."
Cons: "Wifi was not working in the airplane unfortunately. You could connect to it but it was not working at all for anybody '"
Pros: "Biscotti, pilot, crew"
Cons: "Seating is so uncomfortable, unable to recline more than an inch or so, then everybody rushes around making you return to an upright position! What's the point?"
Pros: "Fairly regular updates from Captain, approx every 15-30 minutes. Flight attendants were ok, performed duties as expected. Announcements were difficult to hear over sound system. I don't know if Captain and the flight attendants were soft-spoken, or if the volume was not turned high enough, but I could hear less than have of what was said over the audio system."
Cons: "On the plane for approx six hours. Sat for two hours at the gate, then another hour on the tarmac. Would have been more bearable, but AA's seats are sooooooo close together, that there is nowhere near enough room to stretch legs when weather causes delays. AA's seats are the most uncomfortable (in regard to space and lumbar support) of the three major airlines."
Pros: "Crew was nice"
Cons: "Missed connection flight because they were late taking off, stuck in Munich all day. Only some of us got our second ticket to begin with even though we were told to check in to both through AA. They did take responsibility and pay for our lunch though so there's that."
Pros: "Seats were comfortable."
Cons: "Two hour plus delay in plane on tarmac then long flight with entertainment not working. Crew could care less."
Pros: "Love these Non-stop to Austin even though they are always full. Thanks for this luxury of non having to transfer in Dallas."
Cons: "The down side is that these planes are smaller so we didn't have any entertainment and therefore no place to charge digital devices. There is however, wifi to purchase."
Pros: "Plenty empty seats, so I had enough room. Arrival earlier than scheduled, crew provided good service"
Cons: "Food (I had pasta)was lousy, the little TV screen was EXTREMELY unresponsive, Most of the time it would not work - unable to make selections. Seat 19C"
Cons: "No WiFi"
Pros: "The flight went very smoothly once we were finally on our way."
Cons: "Kiosks that worked were rare. Crowds trying to get boarding passes and finally getting their luggage checked were huge. Not enough staff to help confused passengers. Overall, the situation was something I have never experienced with any other airline."
Pros: "The plane and facilities were all very nice."
Cons: "Requested a raw vegetarian meal when prompted but message was not delivered to airline evidently. Flight attendant did not attempt to find alternate meal and implied we had not followed proper directions."
Cons: "Tight conditions, lousy movies& music, video system did not work well, 1 hour wait on runway"
Cons: "Baggage was damaged, which required a claim to be submitted. Company policy requires me to take the damaged baggage home, empty it, and return it to the airport. The airport is 1-1/2 hours from my house. They inconvenience me by handling my baggage like an ape and then continue to inconvenience me by requiring me to go way out of my way to get it repaired. American Airlines apparently does not understand what customer service means."
Pros: "Good food & movies."
Pros: "In general it was fine"
Cons: "The flight was not cheap and when I went to select my seat, it revealed that to not sit in the middle row would cost me an extra $60 each way. A bit much on the misc charges folks."
Pros: "Crew was excellent and live tv options"
Cons: "Temperature on flight was freezing cold!"
Cons: "No priority boarding for people with babies and toddlers"
Cons: "My flight was cancelled, then rebooked three times, when I finally was able to fly almost 24 hours later, the flight was delayed by over an hour. Not acceptable service at all. Not interested in ever flying with American again."
Pros: "I did like that the flight attendant checked my bag for me land was very forth coming on tips on how to save money with traveling. The fights we very smooth."
Cons: "I didn't like that airport staff didn't alert when the plane was leaving (no announcement was made and staff gave wrong information, I ended up"
Pros: "The Spanish staff were nice."
Cons: "Air plain was old."
Pros: "Glad AA offers a direct flight from Philly to Amsterdam."
Cons: "The flight left over two hours late, for reasons never provided. We were not alerted until after I arrived at the airport (thanks for the timely email, AA). I also dislike having to pay extra for a seat after I've already paid for the ticket!"
Pros: "It was a good and comfortable flight and a nice crew allthough it was Operators by AA"
Cons: "The food is not overwhelming."
Cons: "Horrible service and was never notified so I was not able to make either of these flights."
Cons: "Finally took off at 12:15 AM on a flight scheduled to depart at 7;30 PM the day before!"
Pros: "Gave us plenty of food and entertainment"
Cons: "the touchscreen for the inflight entertainment wasn't working properly - slow/unresponsive on the right side - and the announcements were deafening over headphones"
Pros: "Crew was helpful and provided sufficient food and drinks. Plane was late."
Cons: "The plane was late. Took a long time to turn over and the seats were not very comfortable. This was a flight operated by American Airlines"
Pros: "Food and crew were excellent. In flight entertainment vast."
Cons: "Seats were terribly uncomfortable. I was sandwiched between two men in an aisle seat of 4 and our arms were bumping into each other the whole time because the seats were smaller than the people. It was the most back and lower lumbar discomfort I've had."
Cons: "Plane needed to be updated. CRT TVs still? More space in seating for such a long duration flight. Head rests that don't rise more than a few centimeter. What's the point then?"
Pros: "I had never flown coach and decided to try it at a ridiculously low price. It was fine. I slept well and the service was above expectation for Coach"
Cons: "It was difficult to get to the rest room because it was a full flight"
Pros: "Another great flight. On our plane the entertainment was free and I was able to watch a lot of movies. We even landed early"
Cons: "I know it was a very long flight and my butt and legs were hiring by the time we landed. Also I'm lactose intolerant. And I wasn't able to eat any of the food. But it did look good. But overall a very good flight."
Pros: "Flight on time. Crew were pleasant."
Cons: "Usb charger would not charge tablet in flight. Tried multiple sources since there were 4 of us-none worked."
Pros: "Flight was crowded , they stored my bag without fee which was greatly appreciated"
Cons: "Plane was too small for international flight"
Cons: "Had to book a flight to Providence and then rent a car to drive to Boston since there were no other available flights to Boston today."
Pros: "The quality of aircraft"
Cons: "The service lacked any sort of empathy. The crew on this flight especially the African American lady, I think are in the wrong profession. Didn't care at all. Seemed miserable."
Pros: "Nothing really. I feel for the crew. The space is so small and confining there is no room to work or move around"
Cons: "We thought we would get some decent amenities with a name brand carrier but American has basically become like Spirit or Frontier. International travel used to be exempt from impossibly small seats, lack of in flight entertainment and terribly overmatched crew members scurrying to try and complete their duties. Terrible. But the good news is if you pay an extra fee they will let you get on the plane first. More time to be miserable! Hoorah!!"
Pros: "our original flight was cancel due to snow, and we were placed at a hotel and food vouchers were given as well"
Cons: "no head set were passed out making video entertainment useless"
Pros: "Seat were larger and comfortable"
Cons: "AB 320-200 flight for +5 hours and no entertainment. Nothing on the flight. Could not pre-board on line, so instead of a zone 2 loading sequence we got zone 4. as a person who flies to Europe 4-5 times a year I do not enjoy getting on a plane in the Zone 4-5 sequencing."
Pros: "AA provided free headphones, free movies, music, and such."
Pros: "I booked the flight specifically because it was advertised and booked on British Airways, which is considered a nice international airline to fly. The flight was swaped to American Airlines, and I was put on an international flight that was archaic, I would have been better off flying a prop plane from the 1970's."
Cons: "I booked the flight specifically because it was advertised and booked on British Airways, which is considered a nice international airline to fly. The flight was swaped to American Airlines, and I was put on an international flight that was archaic, I would have been better off flying a prop plane from the 1970's."
Pros: "Boarding was efficient, check in at PHL was quick, cabin attendants were good. Food was fine."
Cons: "Entertainment system seemed to overload and choke at times. Seats were ok but no coach seats are great overnight."
Cons: "The entertainment screen for seat did not work. A crew member indicated that he would try to fix it, but he never reappeared and nothing was done to alleviate the problem. They could not have cared less."
Pros: "Watched movies most of flight and the wine was free. The pilots got us there safely."
Cons: "They never called for groups, except 1st class. After they boarded it was a free for all. Wasn't allowed to check in online, had to wait until I got to airport.The seats just keep getting smaller and smaller. The microwaved tv dinner they served was horrible. Someone pooped on the bathroom floor."
Cons: "We upgraded our seats to row 8, priority seating and the legroom was absolutely terrible. I completely regret upgrading our seats and paying extra for nothing. This was a terrible over-night experience. We also did not have Wifi, which AA.com indicated we would. The plane was very outdated and the seats were uncomfortable."
Pros: "Efficient. Got to destination on time."
Cons: "My tv screen was not working. I asked four times to see if it could be fixed. Crew could have cared less. Crew seemed a bit rude overall."
Pros: "Clean and not much space but ok"
Cons: "No individual screen and no choices"
Cons: "1 1/2 hour delay waiting for another plane was ridiculous."
Cons: "Don't like the habit of having the staff reserve the last 3 rows of the airplane for personal usage when there are no other spare seats on the plane. Then we were lied to by the attendants that they did this to balance the weight across the aircraft. The seats are incredibly uncomfortable to begin with and mine had a broken seat bag making things worse. All in all a miserable flight to Europe for my kids and me."
Pros: "The new plane."
Cons: "Late departure."
Pros: "A typical American Airlines flight these days. Easy boarding. Very friendly flight crew. Cafeteria food. Left a little late and arrived on time."
Cons: "Squished in seats. No legroom. The usual. (Everyone understands)"
Pros: "The crew was helpful and nice."
Cons: "It was delayed a lot."
Pros: "My father passed away earlier that day and I needed a ticket quickly to fly home. At the airport I was a mess and the airline counter attendant was so amazing helping me ( I had never flown United and had no idea about their luggage policies ect..). She quickly pulled me aside.. helped me with checking in and did her best to fine me another seat thatvwas better than the one I had already chosen.Also, she gave me a hug and her condolences. Flying with an airline that has heart helped me so much during one of the most difficult times of my life. I will absolutely fly with them again."
Cons: "No complaints ... but I paid for a movie to take my mind off of my father's passing during the flight and there was a short in my monitor for our whole row. It kept cutting in and out and "searching for signal", I only was able to see 1/4 of the movie I paid for with all the interruptions in signal."
Pros: "Friendly & informative captain & crew"
Cons: "Smooth flight, no complaints, A+"
Pros: "a little bit more foot-room than my previous flight on a different airline."
Pros: "Fast and easy boarding"
Cons: "No tv, no , no magazines"
Pros: "Crew was great"
Cons: "Great aircraft!"
Pros: "United got me from point A to point B"
Cons: "Crew was rude, not just to me, but to other patrons. Flight was packed going and the man scanning boarding passes spoke to those of us asking simple questions as if we were stupid and defiant. Was he a prison guard in his previous job? On the way to Newark, I had an aisle seat. One of the stewardesses blazed by me with a cart ramming it into my shoulder without so much as a, "sorry." I'm not a big woman but maybe as I dozed off I leaned over a bit...There is no way she didn't feel her cart hit me. Rudeness, it seems is a part of the culture at United because the flight attendants coming back squeezed past the long line for the bathroom without saying, "excuse me." They did however, say, "I need to get by," and one of them brushed by the gentlemen sitting next to me and bumped his laptop and coffee. Overall it seems that the crew working these particular United flights have forgotten that we pay hard earned money to fly. Some of us are going on vacation, to see loved ones, and some are flying to deal with unpleasant circumstances. The staff may fly several times a day, but most passengers do not. There's a lot of prep and anxiety, that goes into taking a flight and a surly flight crew multiplies that anxiety. No one wants to fly with a crew that hates their job."
Pros: "Everything was perfect, the crew was fantastic"
Cons: "Maybe a bit of food."
Cons: "It took to long to board the flight"
Pros: "The service since I am handicap"
Pros: "I'm handicapped and the help getting from terminal to terminal. The people were very helpful."
Cons: "I have metal leg braces. I had to remove them to get in the seat. So the flight was uncomfortable. It would be nice if the plane could have handicapped seating.I know I wouldn't have minded paying a little more for comfortable seating."
Pros: "Pilots and some flight attendants were kind and friendly."
Cons: "On the return home, I was seated in the last row right next to the lavatory. I was bumped into at least 25 times by other passengers and flight attendants. I would suggest removing the aisle seat on both sides."
Cons: "My connection to YYZ was cancelled and I was not even rebooked to the next flight. I needed to buy a ticket on Air Canada in order to get there. Every time I fly United I find myself asking "why in the hell am I flying United?""
Cons: "Very rude crew."
Cons: "Either ran out of or no snacks offered. Crew seemed a little impatient"
Pros: "On time bags made connection"
Pros: "Crew very friendly!"
Cons: "No entertainment (video screens ) on board flight."
Pros: "Boarding process on time."
Cons: "The waiting time for my connection flight."
Pros: "Getting from point a to point b."
Cons: "Lack of good free snacks. Not getting free bag checked."
Pros: "Boarding was efficient and the crew was competent."
Cons: "United charges you extra for everything. Economy is uncomfortable."
Pros: "Friendly service, nice and comfortable."
Cons: "The seat cushions were in terrible condition!!!"
Pros: "All very happy staff and super professional service."
Pros: "Boarding process"
Cons: "No food... Sporadic drinks.. Very cheap service"
Pros: "The flight staff were courteous."
Cons: "The seats were too tight I was squished to the window by big person next to me and the person front of me reclined to tighten up the space more. My seat could not recline"
Cons: "Not only did we sit on the plane for over an hour before taking off, but on an over four hour flight I was refused water towards the end. When I asked for more than one glass I was rudely told and I quote, "you know what? No. We have other passengers who may want water." Are you kidding me? I sat down feeling scolded and like I asked for something ridiculous. We landed after 2am and most of the passengers were sleeping and I doubt anyone asked for more water since I didn't see the flight attendant move again. Perhaps she was upset that I interrupted her from reading her paper? Extremely displeased with my experience. I"
Pros: "Smiling faces !"
Pros: "No me gusto nada."
Cons: "Fue una experiencia horrible. La tardanza del vuelo fue excesiva. Nadie daba explicacion alguna. NO ofrecieron alojamiento en hotel y solo dieron $10 para comida que daban para muy poco porque los precios son altos."
Pros: "Nothing no transparency"
Cons: "Everything no compensation no assistance upon arriving to Houston four hours late for connection... Had to rent a car to get to San Antonio"
Cons: "Cross country flight, tiniest snack ever, $8 for any entertainment. Choose JetBlue if you get the choice"
Cons: "United airlines.. Terrible"
Pros: "Everything was great"
Pros: "It was awesome fckin amazing"
Cons: "I paid for my luggage in advance and when I arrived at Philly airport it was not acknowledged"
Pros: "Returned flight from Phily was ok and on time"
Cons: "The first part of my flight was cancelled after the passengers were boarded. Then long lines to make changes. I had to booked with American Airlines to get to Phily"
Cons: "Every time I fly through San Franscisco, my United flight is cancelled, delayed or I get stranded! If you know a large number of your passengers are coming in on a flight from the east coast that was delayed for de-icing...wouldn't it be easier to just hold the flight, since it is the last flight of the night. United's customer service and care of passengers is horrible!"
Cons: "Their system canceled (it auto confused itself) my tickets and we almost lost the flight. Good thing I'm always 4 hours earlier or else their juggling of seats would have been impossible."
Pros: "acceptable for the price"
Pros: "Crew was really nice"
Cons: "An hour and 30 minutes delay"
Pros: "This was the best flight."
Cons: "Too many delays. We were stuck in the plane for more than two hours before taking off and about another hour when we landed. All due to mechanical issues. We still had to pay for meals even though we were in the plane for a total of seven hours."
Cons: "I was asked to change my flight. I did so out of the goodness of my heart. I then went to check into my new flight and I was told I wouldn't probably be put on it. Although it was eventually corrected, it was unnecessary frustration."
Cons: "My flight was many hours delayed due to bad weather in Denver. Then my flight from Denver to LAX was eventually cancelled so I took a direct flight from Phl to LAX on American. That flight was fine."
Cons: "They should have more variety and quantity of food. to reach the back rows of seats, there to choose from. We not all eat snack box"
Pros: "Courtesy, on time boarding and departure, complimentary upgrade."
Cons: "Wifi not working, entertainment instructions not clear"
Cons: "Flight there was ok. I'm 6ft 3 and have some weight to me but I've never had a problem being able to fit in a seat before. Not even close! The Boeing 737 we rode on the way back home was THE most uncomfortable 3 hours ever. I saw other customers "getting up to go to the bathroom" to stretch and get out of these seats. They were so small, so cramped and the leg room is the worst I've ever had! Hey United, instead of upgrading your older planes to have tv's in all the head rests (which costs money anyways) why don't you retrofit them to have liveable if not comfortable seats/legroom. Absolutely terrible. Considering never flying United again after that flight. I thought longer flights usually get bigger planes with more slightly more comfortable sitting accommodations. Caved and got one of the food boxes....bleh. Just bleh. Supposed to have smoked gouda spread. Tasted like those pretzel and cheese snacks that you give your kids for lunch."
Cons: "Unfortunately, the flight was not a good experience. We boarded and then after an hour, had to deplane. We were told ticket agents would be waiting to help. There were over 200 people and only one agent. A second came later. After an hour and a half, I was issued a new ticket with a layover in DC, that flight was delayed and would have made it impossible to make the connection. I waited in line again, and was helped by a different, much more efficient person. She booked me on American direct to Grand Rapids. That flight was great. It would have been alright if there were more agents or when you called United, they could have helped but did not. It was poorly handled. There was one agent that shined through and if you were lucky enough to get her, life was good."
Cons: "The counter agent at the gate was rude and acted like she didn't want to help me when I didn't have an assigned seat designated. May not ever fly United again because of poor customer service. The counter agent at the gate was rude and acted like she didn't want to help me when I didn't have an assigned seat designated. May not ever fly United again because of poor customer service. This is for the connection from Chicago to Austin."
Cons: "First of all, the flight was delayed by 45 minutes due to operational delays. This made our connection uncomfortably tight. The seats on this particular jet were really uncomfortable. I've flown over a dozen times this past year, and this was the most uncomfortable I've been. My United flight later this same day on a smaller ERJ or CRJ jet was more comfortable than this flight."
Pros: "Check in was"
Pros: "Fast easy boarding, friendly helpful staff"
Cons: "There was more kids sitting on their parents lap than I’ve ever seen before and it made a very chaotic noisy flight"
Cons: "Tremenda porquería horrendo"
Pros: "Crew was amazing, I love that they had tablets to take the order instead of driving the cart up and down the aisle."
Cons: "Paid fifty dollars for more leg room and it basically felt like basic seats that I’ve flown with such as spirit and American Airlines"
Cons: "Everything was good. It’s was a nice travel... safety and puntual. I like that... the only things I think they may could be better is the airplane seat. And they don’t have television."
Pros: "Me cobraron por bulto de mano lo que lo encuentro inlógico porque con ese bulto viaje a Philadelphia y al volver me vienen a cobrar $60 no tiene sentido"
Cons: "Como comenté anterior Me cobraron por bulto de mano lo que lo encuentro inlógico porque con ese bulto viaje a Philadelphia y al volver me vienen a cobrar $60 no tiene sentido deben mejorar y no cojer a la gente de boba eso no se hace primera y última vez que viajo por Frontier"
Cons: "Hardest most uncomfortable seats, ever!"
Pros: "Estaba todo bien."
Cons: "Pero no me gusto q havia mucha turbulencia. Y mis photos queria esplotar."
Pros: "We had an uneventful flight"
Cons: "Didn’t depart until 1055 pm. One hour later than scheduled"
Pros: "El personal muy atento"
Cons: "Asientos un poco incómodos, no hay entretenimiento"
Pros: "boarding and treatment by staff wad excellent"
Cons: "$3 for a cup of coffee is outrageous.... other airlines at least include beverages and a snack (peanuts etc)."
Pros: "Getting home safely."
Cons: "I felt like I had been taken for a fool."
Pros: "No travel no more with Frontier! The y charge you for vou carry on bag! They Miserable!"
Cons: "Have to paid for my bag"
Pros: "inexpensive fLight."
Cons: "paYing for coffee. paying for carry oNs."
Cons: "Kid vomit"
Cons: "After paying for the flight. We had to pay to get seats guaranteed next to each other. And the charges for everything including a ridiculous amount for a can or soda or water and a snack."
Pros: "Weather is fine here, but a delay in a different city turned into 4 hours of waiting. The $10 voucher really made me feel better though! Total disorganization, it all stemmed from a delayed flight 5 days ago that snowballed into this. Crazy, only fly these guys if you have no other choice."
Pros: "Flight cancelled"
Pros: "We left early and arrived about 20 minutes early"
Cons: "Very uncomfortable seats"
Cons: "High charge on baggage. Not even water. I will not want to flight with you again. Sorry."
Pros: "Equipment was relatively new so no issues there. Orderly boarding and clean cabin. Flight crew did a superb job! Cabin crew were polite and accommodating enough. Gate agents were efficient and friendly, Can't comment on the quality/quantity of food or beverage as I opted not to give them any more money, Make sure to download the Frontier app on your device BEFORE boarding or you will have NO entertainment available! The entertainment is complimentary but there's a charge for internet."
Cons: "I had discovered the carry-on bag charges AFTER purchasing the ticket online which is a bit underhanded. My 'bargain' ticket was now the same price as every other airline plus the 'privilege' of food and beverage purchase whereas all the vanguard carriers still offer free carry-on, snacks and soft drinks. BTW unless you're drunk or completely exhausted, don't plan on getting much sleep: the seats were made with some of the thinnest padding I've experienced and you might get 3-4 inches of recline, IF you can locate the lever! IMPORTANT!! If you don't order THE WORKS pkg ($55) when you INITIALLY pay for your ticket, which includes refund waiver along with check-in, carry-on and seat choice, you're stuck with THE PERKS ($45) which has all the above EXCEPT the refund waiver. The refund fee is $99! You can do everything a la carte, but will cost more beyond 1 bag. BTW, do it all online or you'll pay more at the airport. All in all, absolutely fine for the price if you have a personal sized item (i.e. up to a small backpack) but a standard size carry-on or check-in will definitely put a wrinkle in your flight budget!"
Pros: "Smooth flight, friendly crew. Had no problem boarding, or getting my seat."
Cons: "I felt that the additional cost for carrying on my bag was high, by the time you pay that, the price of the ticket is almost equal to other airlines. If you change your seat there's an additional charge for that. Also, I do like the fact that the airline charges for non-alcoholic beverages. I'm not sure if they charged for water, but they charge $2.99 for a regular sized can of Coke. I think that leaves the public with the feeling that they're being ripped off. Not good."
Pros: "The crew was friendly and helpful."
Cons: "Had to sit on the tarmac about 30 minutes on arrival in Indianapolis because another aircraft was at our gate. Why couldn't we have gone to a different gate? Arrival was at about 9pm and the airport wan't that busy. This was uncomfortable. Would have been a good time to hand out free snacks and beverages or drink coupons for a future flight."
Pros: "We were at our destination 40 minutes early!"
Cons: "paying for any beverage other than water"
Cons: "Clean the seats off!"
Cons: "Flight From San Antonio to Philadephia, Late for 1 hours Flight from Philadelphia to San Antonio boarding on time, however we have to wait for 1 hour to take off"
Pros: "I'd like to not be charged for a carry-on."
Cons: "I did not like the overselling, extra fees (i.e. carry-on charge)."
Cons: "Flight was 7 hours late because of staffing error and you have to buy all refreshments and basic courtesies."
Cons: "Frontier is a bait and switch operation. They offer discount fares and when you get to ticketing you discover that they charge $40 for checked bags and $45 for carry on bags!!! I can understand the checked baggage fee only if it was made known prior to purchase but charging more for carry on bags. Also, the staff at the ticketing counter are rude and obviously selected and trained to make sure that they get every penny of their ruthless money. I have flown my first and only flight with Frontier and will never do so again."
Pros: "The crew were all very friendly and the planes were clean."
Cons: "Having to pay for a carry on bag. This will probably be the thing that prevents me from flying with Frontier again."
Pros: "The economical price for travel"
Cons: "No beverage offered except at cost....I am used to having soda or juice on other flights. Delay time at departing airport and no explanation offered. We sat for at least 30 minutes and could see a Frontier plane in distance moving around outside. Customers did not know what was occurring in that situation."
Cons: "Having to pay all the extra fees for a checked bag and carry on luggage."
Pros: "We got to destination 30 mins ahead of time."
Cons: "No leg room and the seats don't recline. No free snacks or drinks. Not even water."
Pros: "The crew was very nice and boarded the plane quickly."
Cons: "Basically everything else was awful. The seats were the worst I've ever sat in on an airplane. There was something poking me in the back the entire flight. On an international flight there should be some sort of food options beyond m&m and rice krispy treats.... I ordered one, and they had none left. There wasn't even a magazine for me to look at while on the plane. Really disappointing experience from stem to stern"
Pros: "Long Flight Delay Due to Weather, Strong Thunderstorms and Tornado warnings. Handled Delay well and boarded when appropriate."
Pros: "Base price. Plane seemed newer and was clean."
Cons: "Staff was a bit rude. Tray table was comically small though with absolutely no complimentary food or drink I suppose it doesn't matter. Extremely thin padding on seats making them quite uncomfortable. While the base fee is low, once you factor in all of the fees for check bags, carry on bags, snacks or a drink while on-board, and paying to guarantee you have seats together, you might as well just fly Southwest because Frontier will likely be no cheaper or just barely."
Pros: "The luggage policy must have been informed to passangers prior to the purchase of the ticket. I am unhappy about the fact that I could not carry my small luggage as I used to."
Cons: "The cabin crew can be a bit more friendly. There were several exit-row seats empty and I saw they asked somebody to leave one of those who swapped seats during the flight. If this is the company's policy, they can announce it in the beginning which would make things easier."
Pros: "The crew was fantastic and super friendly. We actually departed the gate a little early and arrived at our destination 30 minutes early. Easy travel the Sunday after Thanksgiving felt like a miracle. You have to know that you pay for all of the extras (including coffee). It's still less expensive than flying other airlines most of the time."
Cons: "I bought a more expensive seat -- you pay for all the extras -- which meant I got an exit row (plenty of leg room), but my seat didn't recline. My flight wasn't that long but it was early in the day, so I intended to get a seat that reclined. I was disappointed for paying $25 for the seat and not even getting a reclining seat."
Pros: "Left on time and arrived on time."
Cons: "Delayed with no information given. No charger ports."
Cons: "The delay"
Pros: "My flight took off on time no luggage nor carry on but was surprise when found out frontier would charge carry on. Flight was cheap, crews were fine. We arrived half hour earlier then schedule which was great only to find out they couldn't open the plane's door so had to wait for 20 minutes before it opened. All and all I would rate 4 stars and will give another try."
Cons: "more than 90 minutes of delay.."
Cons: "Confusion on what carry on baggage fly's free and what is charged."
Cons: "Flight was delayed again. 2nd time this week!"
Pros: "I like the other passengers . I liked the person that checked us in -he was very accommodating - Girard Patrice (Pennsylvania check in)"
Cons: "Going to Atlanta: The seating arrangement was poor and had gum on the seat and dirty. I was unable to adjust my seat even though cramped."
Pros: "Quick boarding and great staff"
Cons: "Very uncomfortable seats and way too hot on the plane"
Cons: "Getting dinging for bags at the gate, $50 a bag each way?!? Wasn't explicit ok Kayaks website and very financially cumbersome. Not cool."
Cons: "Crews members"
Cons: "Double booking of seats"
Pros: "Good pilot. Good landing and he gave good updates."
Cons: "I would like at least a couple water along with my ticket. Seats are very uncomfortable and the don't recline at all."
Pros: "Only the great part was the staff very friendly and made the flight fun."
Cons: "Their flights ar cheap for a reason. You have to pay for your carry on bag, the seats are never tight and don't lean back, and you have to pay for everything on board."
Pros: "Seats do not recline."
Cons: "Price was excellent."
Cons: "My flight left early I was at the airport 1 hour before the time. When I got there my seat was taken. Also I had to pay 90 to get on the next flight which I belive is not fair. Worst travel agency!."
Cons: "Crew food boarding check in employ not profesional"
Cons: "The internet was not working to check in online had to call 6 times just to check in."
Pros: "Nice flight attendants"
Cons: "Two hours delayed. No running water so could not wash hands in bathroom or have tea/coffee."
Pros: "Despite being a "bargain" fare airlines, it was a remarkably smooth, comfortable, trouble-free flight."
Cons: "After you add in "extras" such as luggage ($31-35) and a reserved seat ($17-20), the fare is still reasonable but not as low as you may have initially been lead to believe."
Pros: "I got to Minnesota for cheap"
Cons: "Nothing was unexpected"
Cons: "3 hour delay and customer service"
Pros: "Crew was good. Flight attendants very friendly. Tried to make everyone comfortable."
Cons: "Delayed 2 hours at gate due to Spirit IT system glitch. Paperwork had to be done by hand and single supervisor working on another flight that she needed to get on ground before she could work on us. Everything extra. Need to pay step fees to get decent seat, reasonable amount of luggage, and even water. By the time you add all this up, not a bargain. Also they don't participate in TSA pre check so had to wait on lines even with this."
Pros: "nothing was impressive."
Cons: "Charging for every single thing they can possibly charge you for. The icing on that cake is that they even charge you for water in flight. Now, that is so horrible. Only taking credit cards too. There are many older people on these flights that do not even have credit cards.... so they may not have water? Cheap flight!!??? nope, add everything together and with flight attendants that don't want to be there and a captain that let us sit on the tarmac for a good 15 minutes before thinking he should tell us what's going on. That was my first and it is my last Spirit flight! And i am telling everyone that i know not to fly Spirit. Some people I have told have stories of their own and said they won't fly Spirit ever again too."
Cons: "My flight was canceled"
Cons: "My flight from Phl to lax was cancelled on 6/28 due to weather. I'm not holding the air line accountable for the weather however I was given two options for the next day flight. I chose of course the same as previously scheduled direct flight from Phl to LAX I was told I would receive a round trip voucher for the inconvenience and I would addition receive an email confirming the modification within 15 mins. Long story short never received the email and I called the air line Spirit and was informed I was booked the wrong flight and the flight I wanted was booked. I was really to work with the air line to fly into almost any line into Cali but after 4 1/2 hours on the phone with the air line I was unable to change my flight. So now I have to take a connecting flight the total time traveling will be over 10 1/2 hours not including arriving 2 hours early to avoid missing my plane for the busy tsa lines. Nevertheless I would be satisfied if their representative would at least take accountable for their mistake and kept telling me that I booked connecting flight vs the direct flight. I was given a lossy $50 voucher which doesn't even cover luggage round trip. I have a flight schedule on 6/14 with the same air line which I'm strongly considering canceling due to the air lines negligence and mistake; however mostly because of the poor customer service the lack of acknowledgement of taken accountability for their mistake."
Pros: "crew was excellent, but It is Spirit. The seats suck, leg room is non existent."
Pros: "Notification of the cancelled flight was provided in a timely fashion. Alternative travel options were offered and provided to us at no extra charge to us."
Cons: "When providing us alternative travel arrangements, Spirit staff took the easiest alternative flights rather than looking a little longer to provide alternatives that more closely matched our original travel agenda. Instead of a direct flight from Philly to Atlanta with a two hour travel time, we were offered a 6 hour ordeal with two stops, Boston and Charlotte."
Cons: "That every single thing was an additional cost - should note that up front before tickets are purchased -"
Cons: "Fees for luggage"
Pros: "Price and leg room. The standard seats are wider in the seat so you don't feel like a sardine."
Cons: "The row of seats behind the "first class" has less leg room because the big seat reclines in your lap."
Cons: "My 6:00 AM flight was cancelled but didn't find that out until I got to the airport at 4:45AM. The two options Spirit gives you is to put you on the next flight tomorrow at 6AM or refund your money. I was lucky to purchase a flight on an airline with a real schedule for later that morning. That flight was practically empty. It is a shame that Spirit doesn't have the customer service to accommodate it's passengers on to other flights. Low cost fares are appealing but more of a hassle than they are worth when the airline has little to no contingency plans. An I'm sorry and a $15 voucher can't get you back 24 hours of time or the money folks who choose low cost carriers have to waste on getting back and forth to the airport or spend on hotels in the area."
Cons: "Hidden added fees"
Cons: "When I called Spirit after the flight was cancelled the operator was not helpful at all. I could not understand her on the phone. She did not present me with any alternative flights. As a result I ended up cancelling my trip. It just goes to show you that you cannot rely on discount airlines that do not have consistent service to another airport. I will not fly Spirit again unless absolutely necessary. I would rather spend more money on a flight and have alternatives when something goes wrong..."
Pros: "Cheap (if you know how their bag fees work)"
Cons: "Hidden bad fees. Luckily I caught it other wise it would have been $100 each way to check a bag. Even with me checking my bags online, it was $80 RT. They don't waive the fee for military either."
Cons: "Cost of baggage. Seats were awful, uncomfortable."
Pros: "THE PRICE"
Cons: "I HAVE A BAD BACK AND I WAS CRAMPED AND COULD NOT REPOSITION MYSELF TO GET COMFORTABLE, ALL THE WHILE I WAS BEING KICKED IN MY BACK"
Pros: "Efficient in getting people on board"
Cons: "They broke my suitcase's wheels off and something was stolen out of my bag. When I went to the office in ORD, they told me to put in a claim and then ignored me, not helping me to put in a claim, continuing on their conversation about what they're doing when they get out of work. They wouldn't let me put in a claim."
Cons: "No confirm numb. was sent. Disconnected 7 times in a row. Had to call back four times after they said the emailed it and still didn't get it. Fligh was canceled. No ather flight for 3 days. Not enough characters to go on."
Pros: "The only good thing about the flight was the crew everything else was horrible old plane you have to pay for everything even a carry on. The first and last time I fly spirit"
Pros: "the employees"
Cons: "Having to wait on the tarmac while someone looked for a key to the; having to wait another hour for someone to find a wheelchair to remove a passenger, assigning two people to the same seat."
Cons: "I was in the airport 30 mins before flight and they dont let me take it. Have to pay $92 for a re-book and $50 for my lugage. I had to wait 5 hours in the airport. You can lay back in the plane because cannot recline the seats. Very unconfortable. Worst experience ever"
Cons: "I've been using Kayak since the first couple yrs the site was live. I've built up a lot of trust for Kayak over time and have recommended to a lot of friends in multiple countries. Recently, I purchased a ticket on Spirit through Kayak and had something happen that have never happened to me. I arrived at the airport and was charged an additional $112 for a carry on and 1 checked bag. I realize now that this is a Spirit policy, but not only will I never fly that shitty airline again, I will be extremely hesitant to use Kayak for my travel needs. I trust that Kayak clearly states all policies that should be a concern to its users and I have always believed in the prices that you displayed. This is obviously not the case and by working with an airline like this, it ultimately discredits a once reputable site like Kayak. All those yrs of building trust and just one trip puts it all back at zero and opens up opportunity for your competition. Bad business moves and partnerships will lead to more of this. Disappointed, Matt"
Pros: "Will never fly spirit again."
Pros: "Very little"
Cons: "They broke my bag very durable fiberglass suitcase, my seat was very uncomfortable, all of the lines were incredibly long, and worst of all none of the agents were even a little bit nice."
Cons: "Nobody wants to help in difficult situation or late flights..."
Cons: "When we stop at Atlanta there was know there to open the door of the plane. We waited over an 1/2 hour. Then when it was time to reload passengers the system was down and it took over a hour. Our arrival time was 12:30 we did not get to Los Angeles until after 2:30 west coast time. Me husband with dementia was very upset and confused. It was not a pleasant flight."
Cons: "El costo del equipaje es execivo, Y esta muy limitado por pasajero por el precio del pasaje deben ofrecer agua, sodas y jugos gratis, no vuelvo a viajar con Spirit."
Pros: "I was stuck in security for an inordinate amount of time and was two minutes late after the gate closure. I was refused and sent back to the ticket counter to rebook a flight that would cost twice the amount of the original ticket and arrive a day later. Spirit is the worst. Got a new flight on American Airlines for much less booked that moment and have gotten so much better customer service ever since. Yes, spirit is cheap but they are terrible with customer service. Never flying again with them."
Pros: "The flight was fine, overall. I was glad it was under 2 hours,"
Cons: "The check in required a lot of fees for luggage. High fees. Then for my return checkin I even had to pay for a seat! I thought I had paid for my seat! Not an upgraded, just regular seat. Unless forced, I will never take spirit again. Like so many others I talked to."
Cons: "Flight was 3 hours delayed, no leg room, uncomfortable trip"
Pros: "Most uncomfortable seats, they nickel and dime you to death. I ended up having to pay 55.00 to check a bag in. 25.00 for a carry on- because it had wheels and a handle. And the weight limit is 40 lbs for luggage. So on my way home I had to pay another 25.00. Rediculous! !!!! Pay the extra money for a better airline!"
Pros: "ease of boarding and great price for ticket"
Cons: "flight was late arriving in Atlanta"
Cons: "There was a gentleman that had to throw away one of his carry on bags and empty it into a trash bag. Not only is that humiliating enough he had to do it in front of everyone and was still told to throw away some of his clothes. I was devastated by this. He was humiliated and I just felt terrible. Also, he was made to get rid of his bag and dos not receive a voucher for a new one or anything else."
Airlines flying from Philadelphia to Caribbean have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights