Connecting flight experience - Had to wait in a line for around 5 hours just to speak with a customer service representative at the London airport because my previous flight was delayed and I had missed my connecting flight.
British Airways overbooked this flight and made it unclear if I can board my flight. Overbooking is such a greedy behavior and airlines should refrain from engaging in this dubious policy. It is the second time this happens to me with BA.
Seats were comfortable and staff was very attentive as well as respectful of us when I was sleeping
There was condensation leaking from the ceiling of the cabin. A crew member said this was normal, would have been nice to know this ahead of time to reassure me that for a first-time overseas flier that this is normal.
Very big delay!!!
No food!!! No coffee!!! No water!!! "Brilliant" like low-cost !!!!! Incredible!!!
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