Daily cleaning, installation of cabin HEPA filters on flights from Philadelphia to Springfield
|July||Best time to beat the crowds with an average 32% drop in price.|
|October||Most popular time to fly with an average 15% increase in price.|
Average price round-trip
|$363||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 1,095 active cases of COVID-19 diagnosed in US and 0 deaths as of Feb 24 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 4h 55m.
In the past 3 days, the cheapest one-way tickets were found on Multiple Airlines ($126) and American Airlines ($167), and the lowest round-trip tickets have been found on American Airlines ($293) and United Airlines ($307).
From Philadelphia to Springfield, Tuesday is the cheapest day to fly on average and Wednesday is the most expensive. Flying from Springfield back to Philadelphia , the best deals are generally found on Thursday, with Wednesday being the most expensive.
When flying out of Philadelphia you will be using Philadelphia, often referred to as Philadelphia Airport. You will be landing at Springfield Springfield-Branson, also known as Springfield Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Philadelphia to Springfield.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Springfield from Philadelphia is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Springfield with an airline and back to Philadelphia with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Springfield from Philadelphia up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The crew was friendly and professional"
Cons: "Comfier seats, more leg room"
Pros: "Seats were very comfortable with good leg space. The onboard texting feature was amazing to keep in touch with family."
Cons: "For a six hour long flight the food choice was not all that great. Some more sandwich/breakfast choice will be welcome."
Pros: "Staff has been amazing from start to end. From check-in to onboard the plane, everyone was courteous and a delight! You’re a winner Alaska Airlines!!!!"
Pros: "Comfortable seats"
Cons: "We sat on the runway for nearly an hour."
Cons: "WiFi didn’t work on my laptop for movies. Otherwise, great flight!"
Pros: "Seating choice"
Cons: "Boarding wasn't as bad as Delta... god they suck"
Cons: "It was perfect"
Pros: "Selection of entertainment on a BYO-device was good, especially in the movies category"
Cons: "Weather-related delay is certainly not Alaska’s fault, but the 10-minutes waiting for a gate after landing was excruciating after such a long delay in the first place"
Pros: "Had a TV w/ lots of free movie options, seats were comfy, plane was nice and clean, staff was very kind"
Cons: "This is the best flight I’ve been on, would recommend anyone to Alaska Airlines"
Cons: "Late departure as the crew arrived late. Late arrival causing me to miss a connection"
Cons: "My flight was cancelled and instead of getting a cancellation notice, I received a “your flight has been updated” email which indicated that my flight was changed from Wednesday to Friday. Unacceptable!!!"
Pros: "Entertainment system."
Cons: "Cabin crew."
Pros: "Overall pleasant experience"
Pros: "Plane was new - excellent entertainment system w a lot of movies to choose from; very nice staff; departed early; arrived early; got our bags within minutes of getting off plane. Probably one of the best flight experiences we have had."
Cons: "Nothing - everything was excellent! If there was something they could improve upon. It would be either improving the quality of the earphones or enable passengers to use their Bluetooth earphones."
Pros: "I loved the speedy boarding process and atmospheric lighting aboard the plane and the complimentary coffee."
Cons: "Crew was detached and came off unfriendly. Seats hurt to sit in after two hours. A 5 hour plane ride is uncomfortable and hot even with fan on. WiFi too expensive for my budget."
Cons: "Nothing, all was perfect!"
Pros: "Pleasantly surprised, nice journey the whole way"
Cons: "Flight from PHL to PORTLAND delayed 3.5 hrs due to weather... ok that’s a safety thing. But then the pilots couldn’t fly us to Portland due to shift restrictions. Told us they had to stop in BOISE for fresh pilots and no one was leaving the plane. Got there and they made everyone get off the plane and take their belongings with them. Meanwhile since we already missed our connecting flight from Portland to Bellingham they rescheduled us from Portland to SEATTLE to Bellingham later that night but while stopped in Boise we managed to get on a flight directly to Seattle and our son picked us up there instead of Bellingham. We were told our checked bags would go to their tagged destination so we drove to Bellingham to collect them. Not so. Luggage is missing."
Pros: "Roomier than most flights. Pilot explained a delay. Friendly staff. Order what you want when you want on screen."
Cons: "The stewardess, the time waiting on the tarmac and the many, many, many delays. Also my seating in the middle seat. I am elderly and handicapped and I requested a change and was turned down by the stewardess in very clipped tone of voice."
Pros: "There was an infant in the seat next to mine and before I ever got to it I was moved to first class. It was a classy move. I will fly Alaska airlines anytime!"
Pros: "There seemed to be more legroom than usual and the flight attendants were responsive. There was an excellent selection of movies to choose from and passengers could order from a small selection of free beverages during the flight."
Cons: "A small snack of some sort would have been nice, as would headphones. Despite the selection of films to watch, they had to be viewed as close captioned (which not all were) unless passengers had brought their own headohones. It would also have been pleasant to see even one of the flight attendants smile at least once."
Pros: "Very curtious employees. Seat room was better than most."
Pros: "Cost of flight was reasonable"
Cons: "Verbally ATTACKED BY FLIGHT ATTENDANT NAMED TOM Alaska Airlines June 5, 2018 Confirmation code: FYHBFZ Depart Philadelphia 8:15am to San Fransisco Flight # 1153 FLIGHT ATTENDANT SHOULD BE FIRED"
Pros: "Ustomer service at the gate"
Pros: "Quick direct flight, easy check-in"
Cons: "Small space"
Pros: "Since they bought Virgin they have free entertainment and you can order food from menu. Good crew and comfortable seats."
Cons: "Don't like that they are changing carry on sizes"
Cons: "better snacks"
Pros: "The part where I got off the plane."
Cons: "Late by an hour taking of, sat next to heavy people both side. walk way side you would think is no issue but the guy was so heavy that you was in the walk way. I received far to many crotch and butt rubs on my shoulder and a couple times to my face from people squeezing by. My seat should be my seat, it’s what I paid for. The continuous invasion of my already very small personal space just makes flying so unopealing."
Pros: "Alaska airlines has got it together, probably the best airline company out there. Customer service, punctuality, comfort, baggage department are all top notch!!! I'm so glad they're in Philadelphia so I can come back to this tightly run ship after struggling with other airlines for years!!! My experience was AWESOME!!!!"
Pros: "Great flight on tomen comfortable seats"
Pros: "By far the best airline I've ever flown! Wow! They have it figured out and have an excellent crew!"
Pros: "Seat was comfortable and in-flight service was very good."
Cons: "Gogoinflight didn't work for at least the first 30 minutes of flight. I upgraded to first class, but there was no service until we were above 10,000 feet. I don't know if this was a one-time thing, or if other airlines are just better at accommodating first class."
Cons: "Not enough leg room"
Pros: "Everything about the flight was pleasant. The crew were friendly and helpful, the flight was smooth and ran on time. I liked the organic snack box. I would definitely fly Alaskan again and recommend it to my friends."
Cons: "Nothing to complain about!"
Pros: "We left on time, and arrived 30 minutes early. Crew was fantastic and very attentive."
Pros: "Friendly staff"
Pros: "Very comfortable plane and excellent crew"
Pros: "The plane was clean. The crew was extremely friendly- always had a smile. Tablets for rent and with "free" entertainment on tablet. Boarding is from back of the plane- no groups."
Cons: "Returned on red eye - too many lights on making it difficult to sleep. Not providing free movies, etc on a cross country trip. M"
Pros: "My first time treating myself to first-class, so it was very nice."
Cons: "Delayed an hour at departure, and then got bumped out of first class on my connection, which they did change to a later flight; however, sadly no one looked very concerned about the fact that I'd like to have continued my flight in the class I PAID for. More on that in my next flight review."
Pros: "Left on time. Quick boarding process & really liked that the back rows got to board first. Friendly staff. Arrive on time, even a bit early."
Pros: "Great staff!"
Cons: "Difficulty accessing seating. By the time we were able to access the chart all 4 of us had seat assignments all over the plane. We had to upgrade to sit together. And we made our reservations back in January!"
Cons: "All legs of my trip from San Jose to Seattle to Philadelphia and back were all delayed; so much so that on the trip to Philadelphia, I had to be rebooked on Delta; and on the trip back to Seattle, I almost missed my flight due to a 50 minute delay on the runway waiting. I found out that "officially", the plane was "on time" because the plane closed the doors on time. Also, same thing from Seattle to San Jose, we were delayed 30 minutes due to a tire that needed replacement. Again, "officially" we were on time, because the doors had closed and we were just sitting inside the plane."
Pros: "Flight was great"
Cons: "Maybe a little racist? I could be taking it wrong but every asian person boarding was glared at?"
Cons: "I wish they offered something other than cookies. Even peanuts is a nice option."
Cons: "Got in later than expected into Seattle, so had to rebook my shuttle and delay it an hour. Not awful but certainly an inconvenience."
Pros: "This flight was just perfect, specifically the service of the flight attendants."
Cons: "Again a six hours layover"
Cons: "Great flight. No issues."
Pros: "Flight attendants were friendly."
Cons: "Luggage that had to be checked at the gate was not immediately available when we landed."
Cons: "Breakfast could have been offered."
Pros: "The crew was nice. They did a very good job under the circumstance."
Cons: "The flight was delayed over an hour because of an error on Delta‘s part. They did not verify people as they were boarding. Further the person in 17 F was doing video chat as we were preparing to take off and he had very foul language throughout the flight. The crew never said anything."
Cons: "Delayed flight ruined it."
Pros: "Missed it"
Cons: "Give back money"
Pros: "Actually leaving the airport after 2 hours late was the best part."
Cons: "Not be hours late. And then when you finally land have to wait longer for an open gate cause they're doing work on the other ones. A lot of poor planning on this trip. Very disappointed in this experience cause I love to fly."
Pros: "The flight was average, but the quality of travel on Delta this year has been the worst I’ve ever seen. It’s average at best and I’m considering going back to American because I have yet to have a true Delta flight consistent with previous years, the whole reason I switched to Delta."
Pros: "Seat was comfortable"
Cons: "The temperature, it was kind of hot."
Cons: "Safe and happy travel!"
Pros: "Good communication about weather and delay"
Cons: "No delay. Consider dropping the $75 standby fee."
Pros: "Not much I liked"
Cons: "The crew were the worst Delta crew I’ve ever had. Sat 1st class and waited 1 hour from sitting in my seat untill I was offered a beverage. Asked for a snack and was told to wait until the basket was brought around, 20 minutes later. Asked for coffee, it was terrible and served with attitude."
Pros: "VERY small plane and small narrow seats"
Cons: "Yes...not change my flight at the last minute and causing me to miss my connecting flight. Then making me reschedule my flight with only options that I now have (2) layover and then arrive in Korea another day later, that then caused me to miss my college orientation day!"
Pros: "small and uncomfortable"
Cons: "respectful size seat"
Pros: "On time this time"
Cons: "No video screen"
Cons: "The comfort seats are not that comfortable"
Pros: "This was my daughter’s first solo travel home from college. She said the staff was helpful and kind. She loved that the flight was not over crowded. It was a smooth flight."
Cons: "Only negative thing she could say was her flight was delayed an hour. But that isn’t terrible considering all the holiday travelers."
Pros: "Good customer service in person"
Pros: "chwcking in was very easy."
Cons: "No in board beverages. On flight from RDU to PHL beverages were served."
Pros: "Not like"
Cons: "I have Sky Team Elite Plus Platinum but not fare anything!"
Pros: "the flight was quick and it was fine. flight crew was polite and professional."
Cons: "i didn’t like that my knees were in the row in front of me, and we hit some pretty scary bumps. i get really anxious about turbulence."
Pros: "Ease of check in and friendly people"
Pros: "Did not wait for luggage."
Cons: "Food was marginal. Equipment had low ceiling under carry on shelf. No entertainment."
Cons: "They cancelled my ticket and did not inform me. Horrible exlefywith JustFly.com Beware of this organization"
Pros: "Staff personalities"
Cons: "Waited extra 20 mins after door closed to-complete loading luggage"
Pros: "Staff was very courteous, the flight was smooth."
Cons: "There was no TV's on this flight."
Pros: "There was one helpful lady"
Cons: "Flight was rerouted and rebooked twice. I’m stuck in Detroit overnight, and won’t be getting to Monterrey until tomorrow afternoon. Thanks, delta!"
Pros: "The staff"
Pros: "Uneventful flight - boarding was great and there were no hassles."
Cons: "No food. No onboard entertainment."
Pros: "Flight attendants were really kind"
Cons: "We were an hour late to leave so I missed my connecting flight and am currently stuck in Minneapolis for nearly 8 hours now"
Pros: "Stewardesses were sympathetic but could do nothing."
Cons: "A few flurries out of Philadelphia and flight is delayed 2.5 hrs, we therefore miss our connection and all they wanted us to do was spend 2 days in airport until next flight. Finally reached a compassionate soul at customer service who got creative and routed us to BCN via ATL, Miami and Madrid."
Pros: "Got upgraded to 1st / Business class."
Cons: "Due to weather the power outage in ATL, the flight out of PHL was delayed by about 30 minutes. No movies. No meals."
Pros: "We were probably in the air for 30 mins; great short flight. Plane wasn’t filled so had plenty of space."
Pros: "The flight was on time and very smooth flight .. felt like you was on a private jet"
Cons: "Smaller seats for bigger guys .. not fat but bigger person.. the crew was rough around there corners .. but in all very nice people.. they have to deal with jerks who think they are king or queen and don’t have to obey any rules .."
Pros: "Crew was very attentive and curtious. Boarding was a bit more chaotic than usual and the gate agent made no announcement about boarding procedure, which certainly contributed to the scrum resulting. I arrived from the Skyclub several minutes prior to boarding time and was unable to find a path through to the Priority Boarding Lane. As boarding began she had to redirect at least seventy-five percent of those in front of me as they were not in First Class. Had she made one or more clear announcements about boarding procedure I rather doubt such a misunderstanding would have occurred with so many."
Cons: "For the third Delta flight in a row (all First Class) the crew did not make any effort to keep economy class cuctomers form storing bags in the First Class overhead or using the only First Class laveratory during flight. This flight I was unable to utilize the laveratory even once due to this excessive and continuous useage. Trying to do my bit to reduce our carbon footprint, yet I am sorely tempted to return to charter service when disrespect of the airlines own basic service class rules gets piled on top of TSA hassles."
Pros: "I had a window seat"
Cons: "bumpy flight"
Pros: "Flight attendant insisted to take my jacket. She didn’t return led. I forgot jacket in Cincinnati"
Cons: "I need my jacket"
Pros: "As usual, Delta staff and crew did their best to make the flight quite enjoyable and smooth."
Pros: "one i got to gate i could relax"
Cons: "scary making connection from AA flight arriving int'l terminal"
Cons: "Flight delayed which is understandable but with uncomfortable seat and water dripping from air conditioning made for a less than desiresble flight"
Pros: "I appreciated the kindness of the staff at each of our stops. From beginning to end they were polite, helpful, and kind!"
Pros: "All crew was great"
Cons: "We lost checked bag or it was taken, will loss a half day shopping for replacements. Compensation policy very unclear, not counting on getting any."
Pros: "Arrived on time crew worked had"
Cons: "my seat was BAD , no recline- right by bathroom one of which was out of order."
Cons: "Compared to such airlines like Turkish or etihad, service and comfort was lacking behind."
Cons: "On time"
Pros: "Liked the plane and the leg room. Had to switch itenary due to weather and the gate agent did a great job."
Pros: "Airplane was good, boarding was fast."
Cons: "The original flight was canceled and a new one substituted - basically they wanted to fly a smaller aircraft (via a different regional carrier) so the flight number changed. PHL did not have the new flight info displayed at the Departures board or on the screen at the gate. Caused a little anxiety."
Pros: "The salad was good."
Pros: "Lots of space"
Cons: "Better movie selections They lost one of our bags :("
Cons: "Not lost my bag!"
Cons: "1 hour 30 min late taking off."
Pros: "Coach seating is quite cramped."
Cons: "Knowing upgrade options at check-in would be nice."
Pros: "No blankets no entertainment"
Cons: "2 of our screens didn’t have audio working so couldn’t watch movies :-(. - assistants rebooted the systems but that didn’t help :-("
Cons: "Food Seats so tight"
Pros: "See above"
Cons: "See above"
Pros: "Empty seat by side"
Cons: "Overhead light not working TV screen not working Very average food"
Pros: "Having more room for our seats to get comfortable and that we had a dinner that was served. Was not expecting that"
Pros: "No problems. Everything was smooth"
Cons: "Took 35 min to move from the gate with everyone buckled in."
Pros: "How nice the landing was. And how really sort it was"
Pros: "Things went very smoothly."
Cons: "Long layover"
Pros: "Good seats with a bit more room than most planes. Very good staff onboard."
Cons: "Nothing. It was cancelled with little to none explanation"
Cons: "Outdated airplanes"
Pros: "Take-off and landing were smooth. Food quality was decent, could have been better though."
Cons: "One of customers was rude. One of hostesses kept on bumping into my arm, waking me up twice and hit me on accident with the food cart without apologizing. Did not provide enough snacks."
Cons: "Outdated 757. No individual entertainment. Power restricted to premium seats and was intermittent when it worked."
Pros: "Uneventful and on time"
Pros: "It was on time. Nashville airport is sparkling clean with very happy and warm staff throughout the facility. As opposed to Philthydelphia the city of Unbrotherly Love."
Pros: "It was just great"
Pros: "It was easy to travel"
Cons: "Delay seats."
Pros: "There was a lot to see"
Cons: "The screens were severely delayed and frustrating."
Pros: "No entertainment nothing"
Cons: "Poor communication Delays -3 hrs"
Pros: "The fact that the lady at the counter was able to change our seats and put us all together."
Cons: "the movie screen being so far away"
Cons: "close it!"
Cons: "food options, departure delay"
Cons: "Bathrooms in the airport deplorable. Gates not so clean as well."
Cons: "Provide food would be better"
Cons: "Boarding complete chaos. Looked like Bangladesh. Very unorganized. No airline has ever explained why they do not board from the window seat out. Would reduce much confusion. Too much to handle."
Cons: "It was cancelled"
Pros: "I can't comment on food or entertainment and there is no N/A option. I did not purchase food or use the wifi for entertainment. The seat I upgraded to was comfortable and spacious even if it didn't recline (I sat in front of the OWWE)."
Pros: "No fees for carryon, like Republic charged on the way out"
Cons: "NO seats available on booking, without paying extra. Never could sit together, even though booked together. Greedy but stupid."
Pros: "Take off was on time, and landed early."
Cons: "The woman boarding us asked me to combine my small items into one - and that was not the issue, it was her demeaning tone, and that there were several other passengers she had already let on with more than two consolidated items. Seats were very tight"
Pros: "again, nice and easy and well done."
Cons: "Need a better chess program"
Pros: "good timing"
Cons: "snacks and beverages..."
Cons: "Slow, and expensive wifi"
Pros: "Comfortable enough"
Cons: "No choice of films. Turned round and went back to Philly after 30 minutes. Given a food voucher for an airport that was closing down."
Pros: "It was quick, easy and direct. Movies were good. Food was good."
Cons: "Long walks from gates at Shannon. Need to invest in people movers."
Pros: "Movie selection was great."
Cons: "Food was bland but okay"
Pros: "It got me on the way"
Cons: "An outlet and letting me get into Canada"
Pros: "Crew was amazing."
Cons: "It would have been nice to depart within an hour of my original time."
Cons: "The plane was extremely full. No chance of social distancing."
Cons: "Seats need to be bigger (wider)"
Pros: "Without asking, the crew arranged to have my partner and I sit next to each other. That was such a pleasant touch of service for our trip. Also, the connection was perfectly timed at Chicago flying to Bozeman."
Pros: "The text messages from United"
Pros: "Very pleasant crew and accommodating"
Pros: "Amazing experience"
Cons: "No, everything was perfect"
Pros: "Empty plane personal seating everyone"
Pros: "The attendants were amazing, fun, attentive and provided for a very quick four-hour trip!"
Cons: "Not one thing."
Cons: "Delay for 3 hours"
Pros: "The crew was fantastic!! Friendly and attentive!!"
Cons: "More snack options other than pretzels would’ve been nice."
Pros: "Minimal turbulence"
Cons: "Small seats but part of traveling.."
Pros: "Friendly staff and efficiency"
Cons: "None that I can think of"
Pros: "Crew was great, and boarding was a breeze."
Cons: "For the price, there should be better food, and a bit more breathing room."
Pros: "Comfortable seat, nice crew."
Pros: "Crew was helpful and everything went as planned"
Cons: "Smaller seats"
Cons: "4 hrs late departure - missed my appointment"
Pros: "The people were all very nice. The plane was top-notch. Would definitely fly with them again if I had the opportunity."
Cons: "The boarding lasted much longer than I had anticipated. I was also not informed of when my group was boarding at the proper time."
Pros: "Well organized."
Pros: "On time and nice attendants"
Cons: "No snacks!"
Cons: "Being stuck in plane on tarmac was horrifying. Knowing I was going to miss my connection and that I couldn't do anything was awful. May never use United Airlines again."
Cons: "Uncomfortably warm!!"
Pros: "It had movie screens quite old but better than none"
Cons: "They lost my bag"
Pros: "Stewardess was nice"
Cons: "Delayed, then when we got here no lanes to land. Seats are way to small for normal sized people."
Pros: "Staff and easy boarding"
Cons: "Just give free wi fi already"
Cons: "I didn't realize how you can no longer be accommodated without being charged for everything."
Pros: "The crew was helpful! Boarding went well."
Cons: "The fact that my husband was seated 18 rows behind us."
Pros: "service on time"
Cons: "snacks very little amounr"
Pros: "From check-in to touchdown, my travel over this Christmas was awesome! Flights were on time, security ran smoothly, and I would use Kayak again for sure."
Cons: "Hour late taking off and customer service terribleness!"
Cons: "We sat on the tarmack for three hours and when finally got to springfield, my luggage was not there."
Pros: "The seats and the price"
Cons: "How far back I was"
Pros: "Crew was great"
Cons: "Great aircraft!"
Cons: "Delayed 3 hours"
Cons: "The tv kept shutting on and off"
Pros: "Getting through the airport was a breeze"
Cons: "My wifi didn't work on board I was completely counting on it to work and I paid for it and it never actually connected me (so I wasted the money and didn't get a refund and I also missed an important online meeting!"
Pros: "Seats are comfy"
Cons: "Food service sucks"
Pros: "The crew did the best they could with what was presented."
Cons: "Pilot should of gave us accurate times rather than saying "we should be taking off in another 15 min folks" which turned into 4 hours, pretty crazy."
Cons: "Very rude crew."
Pros: "Good service"
Cons: "Showed up at gate to get my seat and attendants seemed flusterred and unprepared. It seemed that they were having trouble finding a seat for me and I could hear them discussing options with other airlines to get to my final destination"
Cons: "Where do I start. Let's start with booking and the lack of knowledge, inability to listen and respond in an appropriate manner, and the fact that after I asked to speak to a manager due to the previous issues with the agent, and after being transferred all I needed was some understanding and support due to a family emergency and instead I get a short rude push back and then hung up on by the manager after I expressed my struggle and desperation for help. The lack of empathy and just the overall experience was beyond horrible, and if it wasn't for the desperate situation I was in I would have never used your services."
Cons: "I didn't like that on the way to Philly I could watch movies on my device, but on the way back I would have had to pay to use the seat-back system."
Pros: "Nothing t"
Cons: "I don't like the fact that we sat on the plane for over 2hours!"
Pros: "On time bags made connection"
Pros: "Got me safely to my destination. Other passengers were friendly and helpful. Sf and Vic airports nice. flight attendants passably pleasant. No food that I was aware of. Entertainment at least there was a wifi option since there were no screens."
Cons: "Check in agents all might as well have been robots, but with bad attitude. Even at the star alliance gold checkin desk the agent was clearly unhappy/furious (seem to be ongoing issues with the system/ machine frustrating him) and was consistently abrupt and cold though our interaction. He did help by lifting bags onto weigh and to press buttons to get the tickets issued, but I would have a much better experience of United if he has shown any sign of warmth or even smiled. I was struggling with a baby in a carrier, and several suitcase, and he didn't show any sign of humanity. The guy who labeled our bags was a bit nicer. The team overal though just barked instructions at the customers, never looked them in the eyes, and seemed to all hate their jobs. We got our boarding passes issues successfully, yes, but I felt on pins and needles like I had to be very careful not to offend anyone.... Which I don't think is what you want your passengers to feel at the start of a flight."
Airlines flying from Philadelphia to Springfield have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Philadelphia to Springfield
Masks required on board, masks provided on flights from Philadelphia to Springfield
Social distancing seating
Middle seats unavailable to book on flights from Philadelphia to Springfield
Testing for antibodies, testing for symptoms for flights from Philadelphia to Springfield
Waiving of change fees. Search flexible flights from Philadelphia to Springfield
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