On the MSP to ATL leg the gate crew made a huge deal about checking rolling bags. They even stopped us at check-in and nearly begged us to check our bags pointing to the backed up jetway. But we had a lot of unpacking to do before checking our bags so we politely declined three times. On getting to our seats there were at least 8 open slots for bags near us. I heard a crew member call forward to say "tell them no more rollaboards" so they forced everyone left to check. On departure they slammed shut several very large empty overheads. WTF
On time; safe flight
Service from boarding to landing was impersonal. No headphones etc. Etc.
The flight was on schedule
It was crowded and cramped.
Friendly crew with modern plane
Why am I paying for first class for just snacks I can buy in an airport shop?
We were probably in the air for 30 mins; great short flight. Plane wasn’t filled so had plenty of space.
The fact that my original seats were not given. The other issue was that Alaska wasn’t my airline but American was. They didn’t even tell me until I got to the gate, moved over to another and then got transferred over to my gate.
The crew could not have been better. I was really pleased with the movie selection. However, the food is really terrible. I got a dish that was chicken, mashed potatoes and green beans, which would have been acceptable had it not been covered in bbq sauce.
The drink was terrible, hot tea
Everything about the flight was awful. Food pathetic, my monitor didn’t work, smooshed between 2 overweight passengers. Flight crew lacked simple etiquette.
Everything. Had to sleep overnight in airport and was late coming home.
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