Find cheap flights from Phoenix to Bordeaux

PHX - BOD

Find cheap flights from Phoenix to Bordeaux

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Round-trip
Economy
Phoenix (PHX)
Bordeaux
Thu 10/28
Thu 11/4
Any month
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Top 5 airlines serving Phoenix Sky Harbor Intl to Bordeaux

Scores according to KAYAK customer reviews

7.9
Delta
Overall score based on 29,995 reviews
8.1
Boarding
7.8
Comfort
8.5
Crew
7.8
Entertainment
7.5
Food
Airline reviews

Cons: "The snacks were good, but they should have offered some drink selections."

Cons: "No leg room on this plane"

Pros: "I appreciate the care Delta has for their passengers during this pandemic. From the seat spacing to the boarding process great measures were taken."

Pros: "The crew really was amazing. Friendly. Communicative."

Pros: "Very engaging crew."
Cons: "Waiting 45 minutes, and 30 minutes after flight time for a few bags. They could have traveled on the next flight and arrived at almost the same time."

Cons: "Temperature inside airplane extremely hot."

Cons: "Small aircraft, 2 seats on each side of the aisle, but that’s what you get when you fly short legs now."

Cons: "The snacks were limited. They only had cheez-its and no cookies."

Pros: "Kind staff, comfortable seats, movies, easy flight - pretty much everything was great!"
Cons: "Nothing- it went very smoothly."

Pros: "Safe and fast journey."
Cons: "Vegan Options for snacks"

Cons: "Better choice of snacks"

Pros: "I love the Airbus aircraft we were flying in. It is far superior to the boeing."

Pros: "Pilot was super nice and informative when the flight was delayed."

Pros: "Grateful Delta still has drink and snack service. Also grateful to still be able to bring a carry on on board. Good movie selections."

Pros: "The crew was excellent"
Cons: "Better breakfast and the seats weren’t very comfortable"

Pros: "Crew was friendly, helpful and provided comfort"

Cons: "Had to wait for a gate in Sav for 20 minutes and another 20-25 for bags"

Pros: "None of it"
Cons: "Everything. Can it please leave on time for once"

Pros: "The crew were good."
Cons: "The flight was delayed taking off. The crew tried to make it up but it was 90 minutes late in the end - I almost missed a connection. Seats were ok."

Pros: "Crew was good."
Cons: "N/A. No food was served due to turbulence which is uncontrollable."

Cons: "Delayed 3 hours"

Pros: "Friendly greeting and goodbye.goog entertainment."
Cons: "Too hot, attendant did not know plane."

Pros: "good job over all"

Pros: "Entertainment on the flight was fantastic."
Cons: "Delta really struggles with trying to get everyone in the plane in an orderly fashion. Window seats must climb over all of the aisle passengers that got on before."

Pros: "Good flight."
Cons: "Nothing."

Cons: "Delta scheduled us a connection with only 35 min of layover. We had to go from Concourse E to A and the plane was several min late.We barely made it before the gate closed 10 min before pushback."

Pros: "New airplanes.On time schedule .Very professional a"

Cons: "Could not get my boarding pass from Delta for the flight from PHX to LAX. Aeromexico did not confirm that leg of the trip, so I lost all day and had to buy another ticket for tomorrow. Still, Aeromexico has not solved anything"

Cons: "Full flight and tiny seats surrounded by 2 300lb guys and they wouldn't let me switch my seat."

Cons: "It was cold"

Pros: "got to the plane even though the ground crews had a lot of people to get bags checked for even down to 30 min to flight departure but still got their bags onto the plane"
Cons: "massive rips in the bag"

Pros: "Everything except food. I asked them for halal food when I bought tickets. But they didn't serve me halal food. Very very disappointed."
Cons: "Food and food."

Cons: "Poor WiFi. Paid extra to get it, but didnt sporadic at best."

Pros: "Airport was being remodeled so there was a bit of confusion and lack of accommodation but other than that the flight was good"

Pros: "In-flight entertainment"
Cons: "It was uncomfortably warm throughout the three hour flight."

Cons: "Paid $28 for a Wi-Fi package that didn't work. No refund...."

Pros: "Fast flight"
Cons: "Long wait in hot plane before take off."

Pros: "The Flight crew was great and the pilot got us there with the least amount of delay as possible. Thanks everyone!"

Pros: "New comfort seats. Nice staff. Pilot kept us continuously updated."
Cons: "Unclear info on upgrade [priority boarding when upgraded?]. Inability to upgrade ticket made using mileage points or upgrade at counter at gate."

Cons: "The redesign of seats means that very few of Delta's planes can actually accommodate a sherpa-style pet carrier, even though they are an industry standard for in-cabin travel. Further complicating the problem is that the clearance under the seat varies depending where in the cabin you're seated. It's become an extremely stressful proposition for which I have the privilege of paying an extra +$100 each way whilst having to give up one of my carry ons. As far as I can see, the charge is just straight up greed, since no one would be able to use the space beneath the seat in front of me, anyway, and carrying on my cat cause zero extra work for the crew. I'm going to have rethink my loyalty to Delta. At least with Southwest, they'll let me check two bags for no additional cost."

Pros: "Smooth. Fast."

Pros: "very attentive service and remarkably tasty food in first class"
Cons: "seat was tight. not much legroom and very claustrophobic when the person in front of me reclined his seat."

Pros: "One of the male flight attendants was very nice"
Cons: "No food was provided, there was a throw up stain on my first flight to Atlanta then on my connecting flight there was crumbs on my table, my boyfriends table did not want to close so that caused discomfort to the person in front of us. Boarding time took a very very long time"

Pros: "Boarding was easy and fast"
Cons: "Seats were cramped"

Pros: "Nothing to like.."
Cons: "Everything about the flight..."

Pros: "On time and convenience of the connection"
Cons: "Airplanes were a little bit old"

Pros: "plane was farily empty. Who doesn't like that, other than Delta, haha. Nice workers, smooth flight."
Cons: "Delta comfort was very tight. I'm 6 foot tall and my knees were hitting the chair in front of me the whole flight."

Pros: "Nice"
Cons: "Check point had only one person working on a holiday weekend made for an extremely long wait"

Cons: "Not real happy with getting charged 25 dollars for a bag when I am MVP with Alaska Airlines, was under impression both airlines are together."

Pros: "Crew was professional and helpful."
Cons: "The seat was narrow for business class."

Cons: "None"

Pros: "The crew were very professional. There was a very difficult passenger who was very rude to the stewards and I thought they coped really well. I was sorry to see them treated in this way."

Cons: "Lufthansa changed my flight last minute but was sending me updates for the old booking- it made no sense!!! Never again!"

Cons: "Flight from Berlin to Frankfurt was late, but I made my connecting flight to Amsterdam."

Pros: "The help of the checking agent after we found out they canceled my daughter and mine fly coming back home without any explanation or email."

Pros: "It didn't crash."
Cons: "Food no screaming babies . Comfy seats and armrests,"

Cons: "Boarding in Frankfurt Germany was horrendous! Waiting in the "extended " part of the terminal was not ventilated. When we finally took the bus to the plane, we waited on the bus more than 15 minutes in 90 degree weather, with the doors open! The crew outside were very rude and dismissive. The crew"

Pros: "The movies"
Cons: "Flights being on time. Friendlier staff. They would t have misplaced my luggage."

Pros: "Nice plane, about the best in-seat entertainment options I've ever encountered."

Cons: "No complaints. Good vegan food."

Pros: "Great crew."
Cons: "Working TVs"

Cons: "Giving economy seats with the middle seat empty does not make it business class. Very uncomfortable seats. No recline and very hard."

Pros: "Clean and comfortable. Good and friendly service."
Cons: "Nothing not to like"

Pros: "Loved it!"
Cons: "Liked it all"

Cons: "When I booked with kayak I was not given the option for a vegetarian meal, so I was not able to eat a meal. I was sat next to a five year old invading my personal space. When I developed a migraine from lack of sleep, it took 15 minutes before my ring was answered for water."

Pros: "Some how i ended up in the "small child zone", The crew was very kind and moved me to another aisle seal towards the front of the plane. Crew would come by with liquids quit often, The food was very good quality. huge selection of entertainment options."
Cons: "A very long wait for luggage, That may have been the fault of the airport."

Pros: "Gate and schedule alert"
Cons: "None"

Pros: "Almost everything."
Cons: "Length of flight (out of Lufthansa's control, of course), temperature (a little too cold), food carts hitting people."

Pros: "Non of the usual manic stumbling from one inefficient process to the next a la Ryanair, Easyjet or Jet2"
Cons: "Nothing"

Cons: "Flight was delayed twice."

Pros: "everything about this airline always amazing. Great service well thought out, friendly staff, everything happened as it was supposed to and I felt very cared for."
Cons: "it was all great and professional."

Pros: "Not much at all"
Cons: "I was enquiringly about the transfer of my luggage from the Hurghada flight with sunexpress with one of the Lufthansa correspondents at the central fest and the guy was absolutely clueless. Needless to say- our luggage wasn’t in Manchester when we arrived. Had to travel back to Manchester to collect it 8 hours later as it was left in Munich. Not happy one bit"

Pros: "Overall clean and efficient. Good service. Good craft and seating."
Cons: "Touch functionality of the entertainment system didn't work too well. Didn't get the second meal as I fell asleep around that time."

Pros: "Comfortable seats. On-time flight."
Cons: "Entertainment system difficult to use. Vegetarian food was mediocre at best."

Pros: "everything was great. Service and pilots are at the top level of the proffessionalism."

Pros: "food was excellent"
Cons: "no 'breakfast' specifically, other snack items were available"

Pros: "service, care for my 85 pound dog and his kennel while traveling halfway across the globe! Thank you! Flight was smooth, services on board excellent."

Pros: "The service by the flight attendants was very good starting from the welcome to the end in spite of the fact that it was quite late night flight. Also by fortunate luck I had the chance to sleep as the next three seats to me were all empty in the middle block, which made the whole trip less exhaustive."
Cons: "If the seats next to me weren't empty and I couldn't lay down across all of them it would have been a difficult flight as the economy seats are not even close with economy comfort levels of other international airlines like Turkish Airlines especially the seat pitch size. Entertainment choices could be improved by more recent movies. There were very few selection."

Pros: "same as above"
Cons: "same as above"

Pros: "Amazing service."

Pros: "Service was great, pilots were amazing no decompression pain in my ears."
Cons: "The flight was delayed in Warsaw for 1:30 hours"

Pros: "The attendants, gate agents etc. were all very friendly, but professional. Plane was clean and on time. Not too many announcements over the PA system too! Your inflight movies, choices and other options were very good too."
Cons: "When I flew to Frankfort, Aug. 5, they served me very good lactose free meals. I assumed the notation would be in my reservation and apply to the return flight from Munich on Aug. 20. Not true! The main courses both had cheese in them and the snack was awful! Some kind of chicken (? could have fooled me), in a tough dough. UGH! Couldn't figure out what was in it."

Pros: "The crew was spectacular. They had 20 crew members."
Cons: "Our luggage did not arrive at our final destination of Madrid. It was awful. Also, after many passengers, including us, had fallen asleep, they woke us to put our seat backs up so the people behind us could put their tray tables down."

Pros: "Everyone at Lufthansa are very friendly so thank you everyone we love you"

Pros: "flight crew was nice"
Cons: "Flight was delayed over an hour and there was no bathroom service on board"

Pros: "Efficient and pleasant service."

Pros: "The crew was nice and they took good care of us. The flight is really short and there isn't much time for anything."
Cons: "The seats are becoming smaller and smaller, and more uncomfortable."

Pros: "Nothing."

Pros: "Everything seemed to run smoothly."
Cons: "No issues this leg"

Cons: "My entertainment screen was barely functional. Also, I was in a window seat and the space under the seat in front of me had a white metal box taking up part of my legroom. Not anything I would have seen on a seating diagram."

Cons: "old model aircraft"

Pros: "Food/drink choices and portions were very generous on our long haul flight . Efficient boarding. Lots of entertainment options as well."

Pros: "On time arrival both ways, decent service"
Cons: "Charges for advanced seat assignment on an international flight is ludicrous and unacceptable. Lavatory malfunction on return trip lead to unbearable smell at my seat."

Pros: "Great flight attendants, very organized, punctual, and the planes were very clean. Amazing company."

Pros: "Polite crew."
Cons: "Small caps, small liquid amounts was served. They cut back in to water, soda, juice, coffee, leaving the travelers loosing body-water!! The food was cheap and cliche!!"

Cons: "The crew was not friendly. The cabin temperature was set very high (~75f or higher) the entire flight without any individual vents for airflow, so that many passengers were uncomfortable and sweating during the flight. The food provided was poor quality (for the meal, I chose chicken which was boiled pieces of chicken without any flavor - I feed my cats better!). I will try and avoid flying this airline in the future at all costs."

Pros: "Crew was fine. Food was ok."
Cons: "Delay, twice - before we boarded and then again after we taxied."

Pros: "Very professional and courteous staff. I flew Economy and can only imagine what your Business and First Class services would rate. The seats were comfortable and the spacing was generous. Thanks, for an enjoyable experience."
Cons: "We had no complaints and I am confident any concerns would have been immediately addressed."

Pros: "we were treated like royalty"

Cons: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us."

Pros: "The rest area"
Cons: "The airport was cold and it should be warmer"

Pros: "The sear was messy they didn't clean it it was full of pieces of bread."
Cons: "boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart."

Pros: "Nothing"
Cons: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."

Pros: "Nothing"
Cons: "Everything"

Pros: "The bread was fresh and food better than other times"
Cons: "Crew is always aggressive and unfriendly"

Pros: "Entertainment system"
Cons: "Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers."

Pros: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Cons: "For me this part is not applicable"

Cons: "Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700"

Pros: "Everything! The service was exceptional!"

Pros: "Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!"
Cons: "Provide another blanket when needed, was wearing shorts and a short sleeve shirt."

Pros: "Excellent service"

Pros: "Food"
Cons: "Seat"

Cons: "Couldn’t understand announcements"

Pros: "Everything was great"
Cons: "N/A"

Pros: "Friendly attendants, entertainment variety"
Cons: "Comfort, food could have been better."

Pros: "Crew was amazing. Service and food was good."
Cons: "Random TSA check was not needed at the end when boarding."

Cons: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."

Cons: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"

Cons: "Thanks"

Pros: "Food and entertainment was awesome"
Cons: "It's awfull to sleep. Very unconfortable."

Cons: "Missed the flight due to late landing from earlier connection"

Cons: "they lost our luggage very inconvenient"

Pros: "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!"

Pros: "Good selection of movies"

Pros: "Staff was so helpful and attentive to our needs.Providing service with a smile."

Pros: "Not much but the staff"
Cons: "No room, boarding was slow, zero bag or legroom"

Cons: "Na"

Cons: "The food was cold. We were served about 40 minutes after most of the plane got their food. The overhead compartments kept opening by themselves through out the flight. Food was horrible."

Cons: "I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare"

Pros: ". Budget airline with no legroom or extras"
Cons: "See above. Nothing specific to like."

Cons: "Plane left more than 40 minutes late with no explanation or apology."

Pros: "Nothing"
Cons: "1/ the transfer crew needed 50 mn to enter my son’s visa number in her computer and she almost let us miss our flight 2/ we were separated (party of 3, my son being 5 YEARS OLD) - how can they allow a boarding and expecting my 5 year old to do a 10 hours flight BY HIMSELF???? 3/ no kids menus, even if I had ordered it before 4/ food in general was very mediocre 5/ crew was unprofessional and they acted bored"

Pros: "I like the service. They caring and give snacks, comfort and overall"
Cons: "None. I like everything"

Pros: "The crew and flight was faultless"
Cons: "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."

Pros: "Great hospitality. Champagne as apero, cognac as digestif. Excellent on board entertainment. Comfy pillow and blanket."

Pros: "The airbus 380 was great and the staff very nice"
Cons: "Too mych bad smells after a few hours"

Pros: "Cabin crew very friendly and caring."
Cons: "Airport services and lounge are OK."

Cons: "My baggage was broken"

Pros: "The check in process was much better in the CFG airport than SFO. Very organized."
Cons: "The food was mediocre on this flight. The seats also are surprisingly uncomfortable."

Pros: "Friendly onboard staff"
Cons: "Treated like cattle while boarding unless your preferred member. Average food quality."

Cons: "I think I caught a stomach bug on one of the 3 legs of this route. More likely on last 2, i.e. Mumbai to RDU, as I fell sick almost 10-12 hrs after my last flight meal."

Pros: "Boarding was very efficient"
Cons: "Losing my luggage after checking it at the gate when volunteers were needed."

Pros: "The food was good."
Cons: "I feel comfortable flying when I can see out the window so don't force me to close my window shade.The flight attendants kept forcing me to close my shade. Also new planes would be nice. Sick of flying on outdated technology."

Pros: "Crew was wonderful Helpful, pleasant, capable"
Cons: "Waiting for late passengers & their luggage"

Pros: "I enjoyed the food, the crew's friendliness in First Class and the boarding process."
Cons: "The wi-fi did not work on our flight"

Pros: "A short flight but attendants served us a snack and water with a smile."
Cons: "No business class"

Pros: "I didn't feel cramped in a Window Seat. Two meals were served during the flight. It was nice to get back to being fed something other than skippy snacks on an airline flight."
Cons: "I was ignored over and over again as ice cream, drinks and snacks were offer by the crew. It would have been nice if some would ask me before falling asleep if I wanted to be roused for snacks and desserts. After being on back to back flights of more than 10 hours each it would be considerate for the crew to be aware of my length of travel and to make sure they don't assume my resting my eyes is the same as me being asleep. Even when I was awake it appeared I was being overlooked, ignored and left out of complimentary services I saw other receiving....my bad for not asking to be noticed."

Pros: "Crew"
Cons: "No entertainment or usb plugsto charge."

Cons: "Airport handling is catastrophic. A lost bagage created the twins to be locked. Half an hour and we could not enter. Delays and huge mess in front of police checkpoint. No announcement and no care for passengers approaching departure time. And to top it all no announcement of any delays. Had to cheat my way through the priority line and run a sprint through security and beyond. Reached the gate to note that there was a delay of 5 minutes.... Grrrr"

Cons: "I booked flight for my parents from Kayak for the first time. The confirmation number was: KAYAK Booking Reference KE40651 British Airways Record Locator 3IMN38 Booking Date Jan 24, 2021 So British airways cancelled the flight may days before the flight date and they notified Kayak but Kayak sent me no notification. At the time of check in we found that the flight was cancelled. It was such a hassle. I called kayak to rebook frantically since it was very important to travel right away. Your customer service was pathetic. I was told to cancel my british airways reservation and then I have to wait 24 hours for another department to call me to talk to me about rebooking choices. There was no concern from your customer service that since u are at fault so make correction for it right away by rebooking it. You guys didnt inform us for cancellation of the flight that happened days before the flight. I didnt like what Kayak rep was telling me and called British airways again to see if they would do something. They then were able to rebook me the following day with 2 stops instead of one stop which I had booked. So my parents took the flight with one day delay with extra stops. I had such a horrible experience with Kayak. I will never rebook from Kayak again."

Cons: "Excellent legroom, unlike flight out with American Airlines. I was just unlucky in choice of seat"

Pros: "The food was good, the crew was friendly, and the plane was clean."
Cons: "flight out of Ghana was delayed by 2 hours."

Cons: "At BA staff treats you inconsistent"

Pros: "All crews are kind, friendly and excellent services, the handling of missed flight is good."
Cons: "The plane is too old lots of things falling apart, toilet door, tv screen and its remote control ect .."

Pros: "very helpful"
Cons: "That we did not have to have a 4 hour stop over in Madrid"

Pros: "The crew was super nice and very helpful!!! Wine included was awesome."
Cons: "The boarding process was chaotic. My TV screen kept going in and out. We"

Pros: "The crew was nice"
Cons: "I was supposed to have a handicap chair in London & did not so things were difficult for me."

Pros: "None"
Cons: "None"

Pros: "Breakfast burritos were a nice change."
Cons: "I did not like a seat under E row as the seats feel. Crammed."

Cons: "This BA flight has been a mainstay for those of us in Phoenix to fly nonstop to Europe for years . Always on time . Good service . Dreaded the flight back on American flight ( via British Air). Was pleasantly surprised with a new Dreamliner which made the BA Boeing seem quite old and shabby."

Cons: "The Boeing 747-400 is absolutely the WORST designed aircraft ever — Business Class cubicles are cramped with no spaces for placing items, etc. And, this was after the very worst boarding procedures!"

Pros: "Crew was nice!"

Pros: "Liked the big plane. Didn't particularly like the food. And although enough alcohol was offered, I thought we didn't get enough to drink to stay hydrated. ( I meant water/thee)"

Cons: "Flight delayed missed connection out of London heathrow to Budapest."

Pros: "The crew was very polite and nice."
Cons: "I have never seen seats with such little leg room."

Pros: "Our flight was changed to Iberia from Madrid to NY"

Pros: "Late taking off, but made up time in the air."
Cons: "For a long flight, it is very cramped."

Cons: "O"

Pros: "Good"

Pros: "I liked that the flight crew were very friendly and helpful. The food was also pretty good overall"
Cons: "Cancellations and delays before my flight were horrible. The staff on the phone were rude and not helpful at all after waiting over an hour to speak with them."

Cons: "1. Plane engine set fire while taking off... leaking fuel. 2. My bag fee was waived, but the next day after being grounded and put in a cheap hotel for the night, I was RECHARGED $100. 3. They knew my flight left at 9pm, still gave me ONLY 1 hotel voucher so I was kicked out of the hotel at 12pm with NOWHERE to go for NINE HOURS with 125lbs of luggage. 4. They provided a good voucher, but the cheap hotel they put me in didn't have a kitchen, USELESS. 5. The flight was LATE getting to London the next day and I missed my BRITISH Airway connecting flight to Thailand. Had to wait another 7 HOURS to get a flight out. 6. Terrible service, over priced and rude agents. The agent told me " I don't know who waived your fee yesterday, but I'm not." Cold, considering the plane I was on the day before was shooting fire about to explode. 7. I was rebooked no choice of seating or consideration."

Pros: "The food on the flight was good and the wheelchair assistance was good too."

Pros: "Everything was absolutely spot on except for larger than average people not being catered for."
Cons: "Being a big lad (6'6") it was difficult to get comfortable even with the extra leg room."

Pros: "The crew was very nice, and I enjoyed the complimentary glass of wine with the meal!"
Cons: "The entertainment was kind of blah and the food was horrible."

Pros: "Flight was on time."
Cons: "Charged for checking luggage when I shouldn't have been. Had to board a bus to get to plane. Charge for on board soft drinks."

Pros: "The flight and everything associated with it. Food, crew etc"
Cons: "Customer services failed me"

Pros: "Oh my gosh.... I had the best flight ever. I wanted to be in Business Class, but the flight was so full, but when I sat down, there was an EMPTY SEAT next to me. What a beautiful thing. Flight was great, quiet and comfortable. Boarding was great and I enjoyed the my flight. Thank you:)"

Pros: "Seats"
Cons: "No WiFi available. Bad flight tracker."

Pros: "The cabin crew member working in the area where I sat, Marc, went above and beyond his duties to make the family sitting next to me feel comfortable. Two of the children had special needs, and Marc brought the family chocolate, joking with the kids, and was available when they needed help. Well done."
Cons: "The entertainment would sometimes pause, and the screen would go black for a moment. This was very minor though."

Pros: "Nice Staff, flight on time, good customer service (they're British)!"
Cons: "Diminishing space for the human passenger, tight legroom, seats lay back, which is great if you are in one and terrible if you are behind one. And it was hot. Two years in a row. At 30,000 feet, where it's 30 below outside."

Pros: "The pilot was great and got us to our destination and the bags came out quickly."
Cons: "There are no outlets for charging on this outdated flight and the seatbelt were dirty with crusty food. The TV was surprisingly tiny...like the smallest I've ever seen. The check in was also awful. The person that checked us in had no mercy. He made me shift around my bag for .8 kg"

Pros: "Not enough room in the seating area"

Pros: "Seats were great"
Cons: "No free entertainment"

Pros: "The quality of the food was amazing. Flight attendants were very helpful and pleasant. The movie options were also wonderful."
Cons: "It was difficult for me to get comfortable. The lights that shine from above us were shining directly on me for a row behind me and for the person sitting on my left. Boarding was somewhat unorganized as there were people boarding in 2 areas."

Cons: "Delayed as usual"

Pros: "Flight crew was really polite. Very attentive and remembered what was requested."
Cons: "Boarding was chaotic. Seats were really tiny. Crammed in, in all directions"

Pros: "Crew were nice and friendly. Flight left a little late but made up the time even after the big IT disaster of the day before."
Cons: "Small seats with too much recline of person in front. An odd and chaotic method for boarding."

Pros: "Mostly everything was ok."
Cons: "I received water only once (plus coffe/tea option and small juice for breakfast). I needed to ask for water, i've also heard others asking for."

Pros: "Flights attend"
Cons: "Movie"

Pros: "Just the right amount of flight time and arriving early in the morning. Dreamliner makes the flight much easier. Always get either 3rd or 7th row seats with window bed and free access to isle."
Cons: "Usually starts late sometimes in London, and always on some remote gate."

Cons: "Tried to change my return flight from Phoenix to Miami. Typical Legacy rigid inflexibility made it impossible."

Pros: "Nothing."
Cons: "Old airplane, on one chair the seatbelt didn't work, on the next chair it didn't have the cushion."

Cons: "Flight delayed 2 hours in Athens due to London fog. BA did nothing for passengers with connections. No information given nor attempts to hold connections. Missed our connection by 5 minutes. Could see the airplane pulling out after RUNNING through the airport for 15 minutes to catch it. There were 7 passengers on this connection. This was unacceptable"

Pros: "On-time departure, friendly staff"

Pros: "Food was good!"
Cons: "The flight was late, that happens. There was no sufficient information about it though. Boarding was badly organized (could not hear BA staff yelling through the crowd). The 1000-year old 747s are really inconvenient and you could not believe how small the seating space is. To dot the i, of course we missed our connecting flight and got no information about it, again, only after running across half of Heathrow... About missing the connecting flight: it could have been avoidable with just a minimal amont of effort, or willingness, or any sign of care towards the passengers. Customer service is waaaaay behind my expectations."

Pros: "Food was good and drink selection was great."
Cons: "Personal TV screen had some visual issues. Headrest wouldn't retain its position."

Pros: "Hard to find anything positive."
Cons: "Each leg of the trip was delayed by so much that I missed each following connection. Got to Prague and found out my luggage had been lost. After filing a claim about 8:30 pm on the 19th, I had to take a taxi into town because my hotel car had been taken out of service for the night. Rotten trip to Prague."

Pros: "Good flight"
Cons: "All good."

Cons: "I counted on the airline to scedule enough time on the layover in London. We had a delay and then we had to run to plane. And the luggage made it to us two days later."

"Maintenance delay for 2 hours after Canceling my flight earlier in the week. So typical for this poorly run airline. Will make better choices for future flights."

"I think the flight attendant and first class was terrific, but whoever had to work in coach where I say didn’t seem happy about it, extremely mediocre service, not friendly, just putting 1 foot in front of the other. Just seemed “over it.”"

"It was a smooth, uneventful ride. The staff was very friendly. The overhead compartments were a little small for my hiking style backpack, but I made it work."

Pros: "Seats were comfortable"
Cons: "Flight attendant needs a lesson in FRIENDLY customer service he was almost rude to guests"

Pros: "Finally got me home"
Cons: "Delayed, no updates,"

Cons: "Food and drinks at least!!"

Pros: "Nice, supportive crew."
Cons: "The delay that made me miss my next flight..."

Cons: "No more plastic cups in first class - and offer packaged nuts."

Pros: "The crew.was so rude, even from the check in process"
Cons: "Everything,"

Cons: "Nothing"

Cons: "Too crowded c19"

Pros: "crew"
Cons: "The WiFi could have worked"

Pros: "Had an exit row seat, 17D. Lots of leg room."

Pros: "Crew was fine, outlets were nice"
Cons: "It should be a crime to have a fully packed plane in the middle of covid. It’s also illogical to not serve food but allow people to bring food on, doesn’t make it more covid safe. I will avoid American Airlines in the future."

Cons: "2.5 hour delay no explanation"

Pros: "Seats were okay, even with an upgrade, still tight and I'm only 5'3". Drinks and snacks were served so plan ahead for food to Hawaii. Otherwise, I feel like there staff was great and doing their best to make everyone safe and respected."
Cons: "Very little seating at Phoenix airport."

Cons: "I can not rate this flight because I missed it since my connecting flight was so late due to mechanical issues."

Pros: "Nice clean new airplane, pleasant crew."
Cons: "Time to start offering complimentary wifi in first class"

Pros: "The airlines bumped us up to better seats without us asking!"
Cons: "N/a"

Cons: "Not being an hour late. Someone to manage social distancing at gates. What a mess. Flight was easy tho."

Pros: "nothing"
Cons: "extremely racist crew made flight uncomfortable for everyone."

Cons: "Book seats together for parties traveling together."

Cons: "Maybe some water"

Pros: "The flight was on time and the plane was clean and new."

Pros: "Crew was friendly and nice"
Cons: "Absolutely no covid regulations in place, completely packed flight, boarding was horrendous everyone going in at once"

Pros: "Bags are no where to be found after landing 25 minutes ago"

Cons: "Cool AC, it was hot! AC barely working or set too low."

Cons: "Flight was rerouted to another airport due to poor weather at Philly. 3 hours later we arrived at Philly, but I missed my connecting flight."

Pros: "Good overall."

Pros: "Ended up with a row to myself since flight wasn't full and people were able to move to different seats to provide for social distancing."

Cons: "Spacing people out until this covid is over"

Pros: "NOTHING"
Cons: "They could start by not allowing a non-compliant passenger ON THE PLANE. When he was already not compliant in the damn terminal. (Dude didn’t wanna wear a mask) forced the captain to circle back and screw our timing for our connecting flight. You might say, how can we blame AA, well, because they chose to allow him to become a problem and then exasperated it by allowing him in the damn door of the plane. Now we got stuck in Charlotte for the night. Nothing like being late for your Grandma’s funeral. Pathetic AA! PATHETIC!"

Pros: "Short, sweet and great crew."
Cons: "Nothing."

Pros: "Seat was comfortable. Crew was professional."
Cons: "Loading plane was a little chaotic and the comfortable seat was a little overpriced for the legroom."

Cons: "Not as crowded as the LAX to PHX"

Pros: "The plane was clean"
Cons: "More spacing with the whole Covid-19 thing going on"

Cons: "Great"

Pros: "Nice to fly again!"

Cons: "Have at least water offered"

Cons: "Really rude check in with bags and flight attendants are rude too. Haven’t flown American Airlines in years and will try to avoid them again"

Pros: "Seats were great! No snackage... #covid19"
Cons: "Drinks"

Pros: "The crew was extra helpful - Help was easy to find and the crowds manageable. As a bonus, our flight arrived at the destination 30 minutes early."

Cons: "No wifi or entertainment was available. Food was mediocre."

Pros: "Like the multiple USB charging outlets and the mobile device holder on the backrest"

Pros: "Plane was full. Finding overhead storage was tough. And, we checked luggage. The seat was small, but I had leg room and no one reclined their seat. There are a lot of extras one must pay for. But, the plane was on time and the crew was pleasant..People are accustomed to this treatment. There is no joy left in the flying experience."
Cons: "I did not understand the entertainment system. I read a book."

Pros: "The plane had really soft, puffy, comfy headrests. These were the best headrests I've ever encountered on any flight. I wish these were on every plane."
Cons: "1. Departure gate gets inexplicably moved to an entirely different concourse. 2. Gate agent offers to check bags through to destination, then when I go up, offers to gate-tag my bag. Why did you say you could check the bags through, then? 3. The long, ridiculous AA boarding process consisting of 9 groups and 2 short lanes, taking about 20 minutes to get 30 people outside. 4. 30 people wander around outside on the tarmac, trying to find a sign for Albuquerque. 5. BAGGAGE HANDLERS tell some of the passengers that the planes have been switched, and we should now board the plane marked Flagstaff. 6. Gate agents come outside, receive information from -- again -- BAGGAGE HANDLERS -- and then tell everyone to go back inside. 7. Once inside, gate agents tell passengers they have no idea what is going on, where they will be departing from, or when. 8. Gate agents tell passengers to go through the (long, ridiculous) boarding process a second time, and get on the second plane on the left. 9. A couple of PASSENGERS remind the gate agent that the baggage handlers specifically said that plane was not going to Albuquerque. 10. Gate agents change their minds, and tell passengers to get on a different plane. 11. We finally get on the damn plane."

Pros: "The counter attendant was helpful in changing our seats so could sit together."
Cons: "The flight attendant when first boarding was extremely rude. We had a bag we brought on three previous legs of our total travel which was considered by all of the other attendants as a personal item. This particular attendant very rudely informed us it was not, and we needed to check it. When we tried to explain the previous flights she responded with “I just explained this to the other passengers...it’s not allowed.” We didn’t argue, and gave the bag to the personnel in attendance, but the tone for the duration of the flight continued."

Cons: "Airline throughout mentioned connecting flight passengers are okay as the flight will land almost at the scheduled arrival time but once onboard bluntly announced that we don't have further information. This is cheating"

Cons: "Watched a very weird interaction between Muslim (with a hajib) women with a kiddo and desk crew. She wanted to sit next to her child on the flight and needed to switch seats to be able to. Woman was very gracious and understanding that she was asking for an accommodation. Ends up her flight to Philly had been moved to a different gate after they had found a volunteer to switch seats. Volunteer was totally unfazed but Desk crew made it seem as tho the Muslim mom was at fault for the time and trouble they had had to go through to accommodate her. She apologized profusely and was very appreciative for the trouble evernote had gone to for her. . As she walked away the crew looked at each other and shook their heads. Pretty crummy way to treat customers!"

Cons: "We were downgraded from Main Cabin Extra rows 7 and 8 to row 30. We were told that we will get refund automatically. However, we received nothing. Getting a refund back is now becomes a very complicated process with zero transparency. Main Cabin Extra is kind of a scam. We bought it specifically for an extra leg room. However, on the flight from PHX to BOS, all seats in the economy class have the same leg room. The agent explicitly told us that on this plane all seats are the same. So, they offer product they do not have and collect money. Sounds like a scam to me."

Read more about Delta
COVID-19 information

Safety measures for airlines flying from Phoenix to Bordeaux

Airlines flying from Phoenix to Bordeaux have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Phoenix to Bordeaux

Mandatory masks

Masks required on board, masks provided on flights from Phoenix to Bordeaux

Social distancing seating

Middle seats unavailable to book on flights from Phoenix to Bordeaux

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Phoenix to Bordeaux

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