PHX - DEC
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Round-trip
1 adult
Economy
Sat 2/25
Sat 3/4
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Top airline flying Phoenix Sky Harbor Intl to Decatur Arpt
Scores according to KAYAK customer reviews7.0
United AirlinesOverall score based on 68007 reviews
7.4Boarding
6.9Comfort
7.7Crew
6.5Entertainment
6.5Food
Pros: "Great movies"
Cons: "Very cramped seats"
Cons: "Delays, delays, delays. :("
Pros: "The flight attendants were super nice and very responsive"
Cons: "The food was not that good"
Cons: "Plane was clean. Leg room was adequate for a 6 footer. Wafer cookie was good. Crew was nice."
Pros: "The crew was friendly but because of 5 flight delays we missed our connections in Amsterdam and got stuck in Houston for the night."
Cons: "The crew was friendly but because of 5 flight delays we missed our connection to Amsterdam and got stuck in Houston for the night. Because of this we were forced to pay for a hotel in Houston. I believe that we should have received some type of voucher for the huge inconvenience and waste of money"
Pros: "Easy check in and boarding, friendly crew, comfortable seating."
Cons: "No suggestions."
Pros: "Seats were very comfortable in first class. Very happy with that experience for short haul flight. Enjoyed the service. Flight attendant checked on me multiple times and offered beverages."
Cons: "Snack/food choices."
Cons: "United has a 2 hour delay for mechanical issue. We almost missed our connection to Zurich. Our bags did not make it and we are still waiting for our luggage"
Pros: "Nothing"
Cons: "The flight was delayed."
Pros: "Forgot"
Pros: "Timely departure"
Cons: "Annoying screaming 4 year old with his mom’s inability to control him. They sat in front of us. From Houston to Baton Rouge - attendant was too slow. Couldn’t get a cup of water to anyone except I am assume first class passengers. No notice. No apology. Disappointing!"
Pros: "The flight attendant refilled my ginger ale without me needing to ask. Smooth flight until we approached Denver. Always hit turbulence when landing in Denver."
Pros: "Nothing"
Cons: "Rude employees - never flying with United again."
Pros: "Crew was very friendly."
Cons: "Missing my flight."
Cons: "I didn’t not like being delayed an entire day because they had a problem with my wife’s name in the system"
Pros: "In-flight entertainment Good leg space Comfortable seats"
Pros: "The counter clerks in the airport were not friendly. But the inflight attendants and service was great."
Cons: "The counter staff were grumpy from the minute they arrived at the service gate desk."
Pros: "Good crew!! Entertainment screen not as good as SAS"
Pros: "Smooth flight"
Cons: "Nothing"
Cons: "Horrible customer service"
Pros: "Seats are not comfortable and it is hard to sleep on this flight"
Cons: "Seats, crew."
Pros: "I booked a basic economy seat & ended up on a small plane, that was fully booked. It had 2 seats on either side of the aisle but it was surprisingly comfortable."
Cons: "The flight was short so thankfully I didn't have to pay for entertainment. It's a loser move to make the customers pay for everything; luggage, food & entertainment on my international flights, I always go for the companies that try to make the passengers comfortable and I'm going to think the same way on my local flights in the future"
Cons: "There was a delay in boarding then another delay in getting off the ground because of stand bys getting on and off. Turbulence was bad and there was no announcement for it. Just a long bad flight! Lots of crying kids and babies!!"
Pros: "They were very helpful, but there was so much turbulence it made me really sick."
Cons: "Boarding"
Pros: "Ease and Comfort. Each terminal in our two-leg journey was modern, immaculate and simple to navigate. The flight and crew were outstanding; attentive and professional. Keep up the good work!"
Cons: "We just couldn't justify paying 16.00 so each of us could watch TV for two hours. We would have appreciated basic TV, in order for us to stay on top of the National/World news. We feel it is part of our best interest, as a country and world, to keep informed. Please allow for at least BBC to be viewed. For Free. Thank You."
Pros: "Crew was mostly friendly"
Cons: "Leg room has vanished"
Pros: "The crew and service was very nice and pleasant"
Cons: "To hard to use the inflight entertainment from wifi and that it was delayed"
Pros: "Boarding was made easy buy letting each group on separetly"
Cons: "I would of liked to listen to the documentary that was on the screen but there was no airphones given out"
Pros: "I'm glad I didn't get kicked off!"
Cons: "I did not like the boarding process and I had a fear of being kicked off."
Pros: "The flight was on time. Boarding on and off was good."
Cons: "The in flight wifi doesnt allow streaming. It was lame and there was no free in flight movies. So other than sleeping or using an app to text there was nothing you could do. In flight wifi isnt worth buying."
Pros: "The flight was average. Nothing stood out bout what I liked."
Cons: "I didn't like that my seat didn't recline. The temperature was very warm. Boarding took an exceptional amount of time and it was chaotic as we all stood in group lines for long periods of time."
Cons: "I decided to take another carrier in the aftermath of United's terrible treatment of paid passengers/customers. United doesn't deserve my business (ever again)."
Pros: "Everything"
Cons: "Nothing"
Cons: "Decent"
Pros: "Nothing"
Cons: "We went through TSA screening and weren't stopped or checked for our carry on. However when it came time to board the plane the agent stopped us, pulled us to the side and told us we couldn't board the plane because our carry on were too big. We then condensed our luggage while no one else was being stopped or asked to check their carry on for size in the bins and the agent withheld our boarding passes. We felt we were unfairly being targeted for the color of our skin and our names."
Pros: "Easy boarding"
Cons: "No TV"
Pros: "Organized boarding"
Cons: "Economy is very cramped"
Pros: "Courtesy and helpful"
Cons: "I don't have any complaints"
Cons: "I don't think I will be choosing to fly with United going forward. The staff at the desks were rude and very short. I had a layover in Chicago and did not receive any notification that my flight was cancelled due to maintenance. I went to each desk to try and find an associate and no one was available to help the several individuals wondering how to get switched to a new flight. All of us were just given a phone number to call. Once I found someone thy told me that there was no seats available on any of the flights. They found one seat on a plane that was going to laguardia instead of my destination of Newark and then proceeded to tell me that my bags will still go to Newark and it was my job to make sure I filed to get them. (Same thing happened the last time I flew with United) I'm very disappointed all together with how I was treated as a customer."
Cons: "No entertainment"
Cons: "HAHAHAHAHAmuwahahahahahahahaha If it had been a life and death scenario I might not find it all so very humorous. But the fact remains, that you DELAYED MY FLIGHT FOR SEVERAL HOURS, several times in a row, to the point where taking my trip was a pointless endeavor. Ruined plans. Missed exam that was paid for. Spent 5 hours of my life at the airport, luckily came to me senses and decided to go home, go to bed (at 2:30am!!!), and handle cancellation of my flights (that I would no longer be taking) in the morning. UNITED - zero stars. Will never fly you again. Guaranteed."
Pros: "My morning started by finding out my flight was delayed an hour and I was in an immediate panic that I would not make my connection. An hour turned to 1.5 and I was sure I would miss my best friend's wedding. The flight attendants were put in a horrible position - a flight full of delayed pasangers and they had nothing to do with it. The attendants and pilot were SO accomodating and empathetic and assured me they were in a good position to make up time. Between your staff and the free directTV and the fact that I made my flight with 5 minutes to spare....my trip was saved!"
Cons: "Could have lived without the 1.5 hour delay...but it happens."
Pros: "Efficient crew, friendly service,"
Cons: "Delayed flight both ways. Free program wasn't watchable on my device because I didn't have their app downloaded."
Pros: "Very good service and great pilot"
Pros: "Like other airlines, United is charging more fees for seats to food. And the food they sell is bad. The breakfast was microwaved to horification. Why are airlines permited to give such low levels of service? Why are they allowed to charge extra fees for ordinary seats? And no complimentary entertainment. All that NOTHING" service and for very high fees.I got suckered into paying a lot extra for premium Economy. The Premium was the extra money they stole. The Economy was the new definition of bare bones."
Cons: "There was nothing to like about the flight."
Pros: "I got a super cheap fare for this short flight from PHX to LAX. Staff was courteous and the flight went smoothly from start to finish."
Cons: "Was unable to figure out the free entertainment offered. Was a short flight so I didn't really worry about it."
Cons: "Food"
Pros: "The price Phoenix to LA and back for around $77"
Cons: "I got the shitty set by the exit door that didn't recline no big deal on such a short trip"
Pros: "Can't beat the ease of flying especially considering how quick arriving into Los Angeles verses driving"
Cons: "Delays due to presidential speeches"
Pros: "The seat was comfortable, the plane was new, and staff was friendly."
Cons: "Like others have said, the in-flight entertainment isn't free (even a few channels) so it is pretty useless."
Book cheap flights from Phoenix to Decatur
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9h 35mPHX-DEC
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14h 01mDEC-PHX
$396
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Phoenix - Decatur Flights
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$396