Find cheap flights from Phoenix to Marseille

PHX - MRS

Find cheap flights from Phoenix to Marseille

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Phoenix (PHX)
Marseille
Sun 7/25
Sun 8/1
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Good to know

Low season

NovemberBest time to beat the crowds with an average 45% drop in price.

High season

JuneMost popular time to fly with an average 45% increase in price.

Average price round-trip

$1,198(avg. price over the last 2 weeks)

Good deal round-trip

$616or less

Good deal one-way

$1,015or less

When to book flights from Phoenix to Marseille

Estimated round-trip price
Average price per month

Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for $1,015 or less one-way and $616 or less round-trip.
  • High season is considered to be May, June and July. The cheapest month to fly is November.

FAQs for booking flights from Phoenix to Marseille

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Top 5 airlines serving Phoenix Sky Harbor Intl to Marseille

Scores according to KAYAK customer reviews

7.9
Lufthansa
Overall score based on 27,846 reviews
8.0
Boarding
7.8
Comfort
8.4
Crew
7.7
Entertainment
7.6
Food
Airline reviews

Pros: "Good crew, helpful and friendly."
Cons: "Food is not as good as some other airlines I’ve been on."

Pros: "The Food and Service was good."
Cons: "All good!"

Pros: "nothing really. There were so many rude staff members at this airline. I saw people get yelled at by staff members. They were just trying to get information on the late flights and missed connections. It happened repeatedly. this company has the worst customer service I have seen probably ever."
Cons: "They need to care about their customers and care for their customers better. They have a lot to be ashamed of."

Pros: "The crew were nice enough. However, I thought it was strange that the flight attendant woke up the guy next to me to see if he wanted to eat, which he didn’t."
Cons: "Checking in was bad. We had difficulty with the agent, who said that we needed to wrap our plastic tubs. We have flown other airlines using these same tubs for 15 years. After our minor altercation, the food on the two legs from Dammam and then on to Atlanta was very bad. I am not very picky with food and like just about anything. However, I was unable to eat the food served in 2 out of 3 meals. My time on Frankfurt was also not very pleasant. I will most likely try to avoid Lufthansa in the future."

Pros: "Nice crew, friendly. Plenty room on flight as it not booked full. Flight left on time"

Pros: "Uncomfortable seats."
Cons: "Seats, and helping passengers when they have delays"

Cons: "Food"

Pros: "The airplane crew were very reassuring"
Cons: "Gate was changed 3 times and flight was delayed 2 times too!"

Pros: "It didn't crash."
Cons: "Food no screaming babies . Comfy seats and armrests,"

Cons: "Thanks Lufthansa for amazing service!"

Cons: "I don't know why all airlines don't have a more orderly system for boarding by zones (like Delta). Lufthansa and Swiss both just have a mob of people blocking the boarding area and hindering people who shoud actually be boarding to get through."

Pros: "Nice plane, about the best in-seat entertainment options I've ever encountered."

Cons: "My 2 bags haven't arrived from Sunday 6 January till now (10 January) and all my winter clothes plus other important things are in it. I check every day with lufthansa call center but still no progress."

Pros: "I have never been treated so poorly by counter people in my life!"
Cons: "After 2 hour delay, the flight was cancelled. NO ONE helped to find another flight. After waiting in line for 2 hours, the ticket agent handed me a card and said I had to call the 800 number. The person on the phone said I had to talk to ticket agent to go standby on a flight to Munich and the ticket agent told me I had to call. I was caught in a loop and no one helped. Then when it became apparent I wasn't getting out that night I was informed that there were no hotel vouchers and I would have to find my own hotel! After searching for an hour for a hotel (all were sold out in Boston) I called a friend who lives outside of Boston. No one gave me a taxi voucher because it was not to a hotel. LUFTHANSA customer service is the WORST!!!!!!!!"

Cons: "Airplane food eatable"

Pros: "Crew was excellent."

Pros: "The crew was very good and we were right on time."

Pros: "Crew was ok. Had to manage difficult passengers."
Cons: "No entertainment. Average food. Little space for legs."

Pros: "Flight went well except for boarding"
Cons: "Had to stand up for 30 min for glass doors to let us in to the boarding area in Stockholm"

Pros: "There was an empty seat next to me. Sat near the back & it was still a pleasant flight with sufficient room in my seat. Served food & drinks with no charge."
Cons: "I will fly Lufthansa every chance I get."

Cons: "While missing a connection happens sometimes, Lufthansa was particularly dreadful in handling the situation. Hundreds, or perhaps thousands, of travelers were not informed about what was happening with their connections, or given any guidance. This all arose from around an inch of snow in Frankfurt. It caused bedlam at the Frankfurt airport, which the Lufthansa staff appeared utterly unprepared to deal with. This is our second very bad experience with Lufthansa."

Pros: "My wife and I travel frequently and Lufthansa has always been a "notch above" all other airlines in onboard service. Imagine, airplane food that you can actually eat and enjoy!"

Cons: "N/A"

Pros: "Everything was great overall. Flight wasn’t full, so I had some nice extra space for the long flight."
Cons: "Sat on the tarmac for two hours before take-off due to snow and ice. The flight itself was fine. Deplaning in Shanghai sucks. Economy class had to wait inside the plane while business class was let out and shuttled first because the plane parked out away from building and we had to walk down steep stairs and then ride a shuttle bus to the building."

Cons: "Less movies (Hindi) and economy seats aren't as comfortable as emirites."

Pros: "Really nice crew and service! Everyone was kind."
Cons: "I had problems with my t.v., the touch screen didn't respond / work very well. The pasta wasn't that appetizing either."

Pros: "Flight attendants spoke multiple languages."
Cons: "Seats were a little uncomfortable."

Pros: "Every thing except food. Could be better"
Cons: "B"

Pros: "Service was great"

Pros: "On time"

Pros: "See comments above."

Pros: "Good flight, nice crew"
Cons: "2,5 hrs delay, no bus available despite boarding started"

Pros: "The food was good and they provided a good amount of snacks and drinks as well. My movie screen would not play with sound and they found me a different seat."
Cons: "The layover time was terrible. Only 1 hour in Frankfurt. I barely made my next flight and that's only because I ran since the boarding time is about 30 minutes before the flight leaves. Their "minimum layover time" needs to be lengthened. I'd like to know if any of the people who make that decision have ever tried to make a flight with such a short layover."

Pros: "Excellent"

Pros: "The crew/ service was great & clean bathrooms on the flight"
Cons: "Terrible food quality. Zero leg space. The Newark terminal is ancient & fire alarm went off for over 20min before boarding."

Pros: "The entire experience was great. Easy check-in, boarding, on time, friendly service, good food, good movies, and overall a really nice atmosphere for such a long flight. Would recommend this Flight to anyone."
Cons: "Nothing"

Pros: "Good flight"

Cons: "Having to pay to sit together."

Pros: "The crew was pleasant, and the food just fine. The entertainment options of movies or music or news were quite good."
Cons: "The first plane left too late to make the connection. The Lufthansa staffer who reorganized my trip considered two options and picked the best one. However, she didn't stress to me how far the next gate was at another terminal -- luckily I asked someone else who helped me get a bus. I am not fluent in German so that may have added to my uncertainty. And my suitcase, which she said she was making sure would get to me in Marseilles, did not come for 24 hours."

Pros: "as usual flight itself was okay"
Cons: "the flight was delayed by 50 min reason was because the flight crew was stuck in a traffic jam from kiev city centre to airport by 1h. the flight crew stayed overnight in Kiev city centre which is 30-40 min drive away from city centre and had time to own accord to have a walk around the city centre in the morning. So I wonder why the crew cannot travel earlier to airport taking into account potential traffic jams. Knowingly I trvaelled to the airport about 2.5h before departure and made it perfectly on time to the airport, even though working in the morning, whereas the crew couldnt make it. maybe Lufthansa should change their crew hotel policy in particular for towns with notorious traffic jams like Kiev.."

Pros: "Bathrooms were clean, seats comfortable, staff helpful"
Cons: "Food was mediocre. An upcharge for a better meal would have been appreciated. Flight from Greece delayed, but again, staff was helpful."

Pros: "The hot towels twice were refreshing. Great selection of movies and documentaries. Also liked that the crew came through with water several times without me asking."
Cons: "The touch screen for my television didn't always work the first or second time I tried to close a window or pause a movie."

Cons: "Flight delay for over an hour with United"

Pros: "Great A380 aircraft"

Pros: "Crew was great... food was wonderful. The lie-flat seat made my day."
Cons: "Nothing."

Pros: "All"

Pros: "The crew was personable"
Cons: "Not enough recent television"

Cons: "I didnt like the food offered"

Pros: "Service; timeliness."

Pros: "This Transavia Airlines is not good at all."
Cons: "Many things cheaper does mean better."

Pros: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Cons: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."

Pros: "Information sharing by pilots and crew. Economy class leg room is good."
Cons: "All good up to the level"

Pros: "Decent price for economy comfort seat, 4A."
Cons: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Cons: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Cons: "All of the less than good, obvious!"

Pros: "Pleasant crew. Appropriate and efficiently served snack."
Cons: "Boarding and disembarkation were slow."

Cons: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Pros: "Reclinable seats."
Cons: "The food!! The lights could be dimmed as it was a night flight."

Pros: "The crew was pleasant"
Cons: "Baggage checkin & flight boarding was slow & disorganized."

Cons: "KLM crew exceed our expectations"

Pros: "The crew was amazing, flight on schedule and good entertainment."
Cons: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Pros: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Cons: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Pros: "Friendly crew"
Cons: "KLM lost one piece of my luggage"

Cons: "They left my bag off the plane. Ridiculous."

Pros: "Everything was smooth and effortless."
Cons: "Can’t think of anything."

Cons: "Flight cancelled"

Pros: "Crew were great, food, entertainment, seat and everything else was great as well."

Cons: "The flight was cancelled and had to be rerouted on United Airlines."

Pros: "Light snack and complementary wine"

Pros: "Flight crew very nice"
Cons: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Pros: "Shirt flight but well catered, boarding was efficient and quick."
Cons: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Pros: "The flight was perfect! Great food,movies and I even got to sleep !"
Cons: "All was well!"

Pros: "The crew was efficient. Flight left on time. Food and wine served."
Cons: "No entertainment."

Cons: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."

Pros: "Overall everything was ok."
Cons: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Pros: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Cons: "Flight departing late."

Pros: "Food was just fine, movie selection very good"
Cons: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"

Cons: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Pros: "Good Experience"
Cons: "Nothing much"

Pros: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Cons: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Pros: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Pros: "Seats were comfortable"
Cons: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Cons: "Crowded seating, wake-up for breakfast service two hours before arrival"

Pros: "Flight crew; legroom even in cheap seats."
Cons: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"

Cons: "I don’t like the limited choice of drinks on these short KLM flights."

Pros: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Cons: "Flight was delayed due to weather in Amsterdam area"

Pros: "quick and relaxed"

Cons: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."

Pros: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Cons: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."

Cons: "magazines very dog eared and some badly torn"

Pros: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Cons: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."

Pros: "Atmosphere, crew were very professional and friendly"
Cons: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"

Pros: "Crew was excellent"
Cons: "Economy was very tight! Seats were uncomfortable"

Pros: "Good food, good entertainment system, comfortable seating."
Cons: "Only one toilet working in business class. A crew member told me that it was a decision to fly with only one toilet to ensure no delay. There was a disgusting stench of sewerage for the complete flight from Amsterdam to Johannesburg. This was in all likelihood due to the broken toilet on the left side."

Pros: "I liked the leg room, I liked the customer service of the crew, smooth flight."
Cons: "Both ways up and down I struggled with over-head luggage space. We were allowed a cabin bag and a small hand-bag in the flight but as we were among the last half of the passengers to board the flight we couldn't find anywhere to keep our luggage and the crew had to take them away from us to store them somewhere at the back far away from our seats. As a result we had to wait until all the passengers got off the plane to get back our luggage and we were the last two passengers to get off. Unpleasant!"

Pros: "Overall, good flight"

Cons: "I wasn't sitting next to my partner and we sat on the Tarmac for 45 minutes after the flight was already delayed by 30 minutes."

Pros: "On time."
Cons: "Claiming that the plane was completely full (which it wasn't), They forced just about everyone to check there carry ons. When we got on board, there was plenty of overhead space. Supposedly, we should've have been allowed a carryon and a personal item."

Pros: "Food was relatively good"
Cons: "We had ourtrip from San Francisco to Amsterdam which is one of the longest flights ever, andthe entertainment system wasnt working, we kept on telling them several times but nothing happened and at the end they wereeven avoiding us. By the end of the trip when we were approaching Ams, a hostess came and she gave us a $25 dollar discountvoucher to be used in our next trip, this is totally not acceptable!"

Cons: "I booked flight for my parents from Kayak for the first time. The confirmation number was: KAYAK Booking Reference KE40651 British Airways Record Locator 3IMN38 Booking Date Jan 24, 2021 So British airways cancelled the flight may days before the flight date and they notified Kayak but Kayak sent me no notification. At the time of check in we found that the flight was cancelled. It was such a hassle. I called kayak to rebook frantically since it was very important to travel right away. Your customer service was pathetic. I was told to cancel my british airways reservation and then I have to wait 24 hours for another department to call me to talk to me about rebooking choices. There was no concern from your customer service that since u are at fault so make correction for it right away by rebooking it. You guys didnt inform us for cancellation of the flight that happened days before the flight. I didnt like what Kayak rep was telling me and called British airways again to see if they would do something. They then were able to rebook me the following day with 2 stops instead of one stop which I had booked. So my parents took the flight with one day delay with extra stops. I had such a horrible experience with Kayak. I will never rebook from Kayak again."

Cons: "Excellent legroom, unlike flight out with American Airlines. I was just unlucky in choice of seat"

Pros: "Crew was great"
Cons: "Nothing"

Cons: "At BA staff treats you inconsistent"

Cons: "British Airways did not correctly issue ticket to American Airlines and we have to wait another day before departure. Resulted in my loss of monies on various reservations"

Pros: "The crew was super nice and very helpful!!! Wine included was awesome."
Cons: "The boarding process was chaotic. My TV screen kept going in and out. We"

Cons: "We actually did not go directly to Marseille, but due to a delay, we missed our initial connection and had to take a flight from London to Frankfurt and then from Frankfurt to Marseille. The total trip was 24 hours long and exhausting."

Pros: "Nothing particularly"
Cons: "Food was awful"

Pros: "The crew was nice"
Cons: "I was supposed to have a handicap chair in London & did not so things were difficult for me."

Pros: "None"
Cons: "None"

Pros: "Ran into some turbulence and the pilot did a great job calming down the passengers and explain the weather situation."
Cons: "food option were limited, only one meal choice left"

Pros: "Breakfast burritos were a nice change."
Cons: "I did not like a seat under E row as the seats feel. Crammed."

Cons: "This BA flight has been a mainstay for those of us in Phoenix to fly nonstop to Europe for years . Always on time . Good service . Dreaded the flight back on American flight ( via British Air). Was pleasantly surprised with a new Dreamliner which made the BA Boeing seem quite old and shabby."

Pros: "Seats are comfortable, head rest is adjustable, good leg room, nice entertainment selection and no extra charge for adult beverages!"
Cons: "When we arrived at London Heathrow, there was no gait, no stairs, and no buses to transport passengers to the terminal. We were stuck on the plane for an hour waiting. The crew was helpful in keeping everyone informed and let us know they called the airport staff multiple times for the stairs/buses to get us off and those with connections (me) going. The crew was frustrated too."

Cons: "The Boeing 747-400 is absolutely the WORST designed aircraft ever — Business Class cubicles are cramped with no spaces for placing items, etc. And, this was after the very worst boarding procedures!"

Pros: "Food and entertainment"

Cons: "No food available on flight in business class. Kitchen breakdown"

Pros: "Liked the big plane. Didn't particularly like the food. And although enough alcohol was offered, I thought we didn't get enough to drink to stay hydrated. ( I meant water/thee)"

Cons: "Flight delayed missed connection out of London heathrow to Budapest."

Pros: "Nothing"
Cons: "Poor check in process, no complementary food or drink and 30 late arriving"

Pros: "Late taking off, but made up time in the air."
Cons: "For a long flight, it is very cramped."

Pros: "I liked that the flight crew were very friendly and helpful. The food was also pretty good overall"
Cons: "Cancellations and delays before my flight were horrible. The staff on the phone were rude and not helpful at all after waiting over an hour to speak with them."

Cons: "1. Plane engine set fire while taking off... leaking fuel. 2. My bag fee was waived, but the next day after being grounded and put in a cheap hotel for the night, I was RECHARGED $100. 3. They knew my flight left at 9pm, still gave me ONLY 1 hotel voucher so I was kicked out of the hotel at 12pm with NOWHERE to go for NINE HOURS with 125lbs of luggage. 4. They provided a good voucher, but the cheap hotel they put me in didn't have a kitchen, USELESS. 5. The flight was LATE getting to London the next day and I missed my BRITISH Airway connecting flight to Thailand. Had to wait another 7 HOURS to get a flight out. 6. Terrible service, over priced and rude agents. The agent told me " I don't know who waived your fee yesterday, but I'm not." Cold, considering the plane I was on the day before was shooting fire about to explode. 7. I was rebooked no choice of seating or consideration."

Pros: "Everything was absolutely spot on except for larger than average people not being catered for."
Cons: "Being a big lad (6'6") it was difficult to get comfortable even with the extra leg room."

Pros: "Long wait between flights"
Cons: "No snack."

Pros: "The flight and everything associated with it. Food, crew etc"
Cons: "Customer services failed me"

Pros: "Oh my gosh.... I had the best flight ever. I wanted to be in Business Class, but the flight was so full, but when I sat down, there was an EMPTY SEAT next to me. What a beautiful thing. Flight was great, quiet and comfortable. Boarding was great and I enjoyed the my flight. Thank you:)"

Pros: "Seats"
Cons: "No WiFi available. Bad flight tracker."

Pros: "The quality of food let it down but crew cheerful and helpful throughout the flight!"
Cons: "Not good enough to let back of plane consistently have no choice of food because it has run out. Maybe alternate end of plane you start service to avoid this happening."

Pros: "The cabin crew member working in the area where I sat, Marc, went above and beyond his duties to make the family sitting next to me feel comfortable. Two of the children had special needs, and Marc brought the family chocolate, joking with the kids, and was available when they needed help. Well done."
Cons: "The entertainment would sometimes pause, and the screen would go black for a moment. This was very minor though."

Pros: "Nice Staff, flight on time, good customer service (they're British)!"
Cons: "Diminishing space for the human passenger, tight legroom, seats lay back, which is great if you are in one and terrible if you are behind one. And it was hot. Two years in a row. At 30,000 feet, where it's 30 below outside."

Pros: "The pilot was great and got us to our destination and the bags came out quickly."
Cons: "There are no outlets for charging on this outdated flight and the seatbelt were dirty with crusty food. The TV was surprisingly tiny...like the smallest I've ever seen. The check in was also awful. The person that checked us in had no mercy. He made me shift around my bag for .8 kg"

Pros: "Not enough room in the seating area"

Cons: "Was pulled for a security screening. Stood around forever waiting. Seemed like people didn't know what they were doing."

Pros: "The quality of the food was amazing. Flight attendants were very helpful and pleasant. The movie options were also wonderful."
Cons: "It was difficult for me to get comfortable. The lights that shine from above us were shining directly on me for a row behind me and for the person sitting on my left. Boarding was somewhat unorganized as there were people boarding in 2 areas."

Pros: "Flight crew"
Cons: "* LHR T3 departure - appalling terminal * Baggage checked in at BA desk but collected to one side because of baggage belt failure * Captain must have known that 2 containers had not been loaded * Arrival at MRS to eventually find that luggage had not travelled on the flight * Inept handling by ground service partner Avia Partner * Baggage re-flighted on following flight and arrived at MRS at 16:00 with Avia Partners only offering to deliver after 13:00 the following day * BA in-flight service badly let down by ground handling at LHR and MRS"

Pros: "Flight crew was really polite. Very attentive and remembered what was requested."
Cons: "Boarding was chaotic. Seats were really tiny. Crammed in, in all directions"

Pros: "Crew were nice and friendly. Flight left a little late but made up the time even after the big IT disaster of the day before."
Cons: "Small seats with too much recline of person in front. An odd and chaotic method for boarding."

Pros: "Mostly everything was ok."
Cons: "I received water only once (plus coffe/tea option and small juice for breakfast). I needed to ask for water, i've also heard others asking for."

Pros: "Flights attend"
Cons: "Movie"

Pros: "Just the right amount of flight time and arriving early in the morning. Dreamliner makes the flight much easier. Always get either 3rd or 7th row seats with window bed and free access to isle."
Cons: "Usually starts late sometimes in London, and always on some remote gate."

Pros: "Helpful crew."
Cons: "No food and entertainment which is expected for the short 2 hr flight."

Cons: "Tried to change my return flight from Phoenix to Miami. Typical Legacy rigid inflexibility made it impossible."

Pros: "Nothing."
Cons: "Old airplane, on one chair the seatbelt didn't work, on the next chair it didn't have the cushion."

Pros: "My luggage arrived with me."
Cons: "The staff is always friendly with BA. However, the boarding process was amazingly slow and complicated. LHR must be one of the worst commonly used international airports."

Pros: "Food was good!"
Cons: "The flight was late, that happens. There was no sufficient information about it though. Boarding was badly organized (could not hear BA staff yelling through the crowd). The 1000-year old 747s are really inconvenient and you could not believe how small the seating space is. To dot the i, of course we missed our connecting flight and got no information about it, again, only after running across half of Heathrow... About missing the connecting flight: it could have been avoidable with just a minimal amont of effort, or willingness, or any sign of care towards the passengers. Customer service is waaaaay behind my expectations."

Pros: "Food was good and drink selection was great."
Cons: "Personal TV screen had some visual issues. Headrest wouldn't retain its position."

Pros: "Hard to find anything positive."
Cons: "Each leg of the trip was delayed by so much that I missed each following connection. Got to Prague and found out my luggage had been lost. After filing a claim about 8:30 pm on the 19th, I had to take a taxi into town because my hotel car had been taken out of service for the night. Rotten trip to Prague."

Pros: "Good flight"
Cons: "All good."

Pros: "Crew were attentive . Food was Good in Club"
Cons: "Seat allocation and boarding were chaotic but the flight was full. Had to negotiate with a fellow passenger and ask him to swap with my wife so we could sit together"

Cons: "The experience was excellent."

Pros: "Horrible !!!"
Cons: "Be on time !!!!"

Pros: "nice entertainment when you use the AA app."
Cons: "Unbelievable turbulent and bumpy ride. Not AA's fault but the question was "how was the trip?" It was a white-knuckle ride."

Pros: "that it's over."
Cons: "sat on tarmac for 45 minutes! AFTER landing... unacceptable."

Pros: "It was on time"

Pros: "Travel time was great"

Cons: "4 delays.. weather suc’s when trying to fly"

Pros: "I enjoyed everything!"
Cons: "No complaints!"

Cons: "Delay in boarding due issue with aircraft"

Cons: "I am glad I am still alive"

Cons: "No advanced seat assignments unless we paid $100 per person?! Recently flew Delta on same equipment (A321). Delta had in-seat entertainment & adjustable head rest"

Pros: "On time and convenient"
Cons: "Crowded"

Pros: "The staff was welcoming and it felt good!"

Pros: "Didn’t like anything"
Cons: "Delayed several times"

Pros: "Son flew alone and everyone was very helpful."
Cons: "Nothing"

Pros: "Totally fine"
Cons: "It was fine"

Pros: "It was hastle free"

Pros: "Nice staff, on time"

Pros: "Very smooth trip from beginning to end."

Cons: "Cramped seating, uncomfortable cabin temperature, very hard/jolting landing"

Pros: "I actually got to sit by my sweetie. Perfection."

Pros: "blanket made it comfortable"
Cons: "No entertainment options"

Cons: "Delays due to maintenance and weather"

Cons: "Essentially a bus ride with the comfort of a wooden bench."

Pros: "On time and very professional"

Pros: "Good entertainment"
Cons: "Bad organization during boarding"

Pros: "On time departure"
Cons: "Why do not they serve FREE water????"

Pros: "Sittings on the tarmac for 90 minutes no airs no waters. 114 degrees"
Cons: "The very least employees should offer customer some waters to cool of"

Pros: "Everything went smooth. Staff were professional and friendly"
Cons: "Nothing."

Cons: "The landing gate in Palm Springs."

Pros: "Staff was friendly"
Cons: "Cabin was cold and no blankets available."

Pros: "Always on time and always comfortable."

Pros: "santa ana airport"
Cons: "charged me $50 when i checked in my suitcase."

Pros: "Good preferred seat."

Cons: "No place to put my purse!"

Cons: "THe reading light was broken"

Cons: "temperature was too hot and stuffy."

Pros: "Very smooth"
Cons: "I didn't not like anything."

Cons: "Power cord plug-ins for cell phone in passenger lounge were limited. Wish standard seating allowed for more width, better way to avoid reclined seat in front."

Cons: "Price"

Pros: "I love the cookies"
Cons: "I wish my seat would recline more"

Pros: "Same as above."

Pros: "Timeliness"
Cons: "Nothing"

Pros: "Friendly service and staff."

Pros: "Excellent"

Cons: "No seemed happy at all."

Pros: "Nothing stood out"
Cons: "Nothing stood out"

Pros: "The touchscreen was pretty awesome"
Cons: "Loud passengers"

Cons: "delayed"

Cons: "See my previous comment"

Pros: "Crew was nice"
Cons: "Very little room amongst the seats. Tiny armrests and little room to move in your seat without disturbing the neighbor. No entertainment"

Pros: "The crew was very friendly and welcoming"
Cons: "The boarding process was pretty terrible and disorganized"

Pros: "Nothing"
Cons: "Awful experience, we're travelling with a Toddler and they didn't have any consideration at all...the staff always with a bad attitude"

Cons: "My checked bag did not make it to London, and it’s really affected my short stay which requires a lot of traveling around England."

Cons: "Crew need to be smile - we not in Russia"

Pros: "Everything was good."
Cons: "There was no problems whatsoever."

Pros: "Crew was nice and reliable."
Cons: "Beverages should be complimentary."

Cons: "Infotainment system"

Cons: "Flight was bit chilly, though that’s better than being stuffy"

Cons: "Crew was friendly to some people and completely ignored others, or at least me. Not sure if they knew Passenger status or what."

Pros: "Efficient"
Cons: "Offer drinks, water"

Pros: "It was cheap"
Cons: "Flight was late, boarding and unloading was slow so I missed my connection to LA."

Pros: "seat empty next to me"
Cons: "food, flight attendants"

Pros: "Nothing"
Cons: "Very small plane, so much turbulence during flight. It was the worst."

Pros: "Everything. Perfect flight, service, food and Ann early arrival. All great. Memorable."
Cons: "N/A"

Cons: "There is not enough space for my legs and specially when the passenger in front move the seat"

Pros: "Flight time"
Cons: "That I fly in Tourist"

Pros: "First time flying El Al. Hopefully my last. They delayed the flight to give three people - two of whom were ladies iver the age of fifty - intensive security screens. I was given one as well. They took my laptop, one of my pbones, my tanlet, and my headphones. This would havr neen bearable if El Al invested in its cabins, but that doesnt seem the case. The headphones provided were similar to models from the 90s (and worked just as well), there was no individual screen for entertainment, and the seats were exceedingly cramped. At least the Wi-Fi was free."

Pros: "The entertainment was good and the crew was great."
Cons: "I had ordered a gluten free meal but in the chaos of my seat moving multiple times, it got lost in the shuffle so I wasn't able to eat much of the food that was served. I have long legs and the seat provided almost no where for them to go. I was very uncomfortable by the end of the flight."

Pros: "The premium economy does help for Long lights. Mine was BCN to OAK and being a y’all person the extra legroom was much appreciated. With the low cost of level I would fly again for sure"
Cons: "They ran out of the chicken meal"

Pros: "Great deals and nice crew! Patient and helpful."

Pros: "When I got off a previous flight, I had missed my connection. I was greeted with someone who had already booked my next flight. Also, the seat was fairly comfortable for a 2 hour flight."
Cons: "As great as it was that they booked my connecting flight, I wish I could have my luggage. It has been over a week and I believe that it is because I had such a short layover from my first flight to this one."

Pros: "Nothing"
Cons: "Second time they lose my luggage. After 9 hours in the airport they were not able to put my luggage in the right place."

Pros: "EVERYTHING AS PROMISED . ALL WENT THROUGH IN A SMOOTH AND TIMELY WAY"
Cons: "TRAVELING IN COACH ON A LONG HAUL FLIGHT IS A NECESSARY EVIL"

Pros: "On time, boarded quickly, smooth.food was decent. Beautiful new aircraft that actually felt fairly spacious (all relative of course)."

Pros: "The crew was nice"
Cons: "There was NO vegeterian or vegan food and I didn'it all the flight. It would be nice to have more option of food."

Pros: "Nothing stands out."
Cons: "The seats are cramped, no leg room. The passenger in front of me reclined her seat and spent the majority of the flight in my lap. The temperature on the plane was hot. if you're in an aisle seat you might feel the air conditioner but not if you're in the center of the row. There are not air vents above the seats. This was a long flight to be miserable."

Cons: "Extremely uncomfortable and no food or drinks with basic fares (have to wait for separate paid cart). Watched a sick woman be told to go away when she asked for water."

Cons: "For the first time ever an airline lost my luggage. I fly several times a year and thus was my firat time flying Iberia. What a headache and inconvenience."

Pros: "The flight was quick."
Cons: "It was incredibly close."

Cons: "I didn't have any video for over two hours. I had to speak to 4 different crew members to get them to reset my monitor. They were not very friendly."

Pros: "The dinner that was served wasn't terrible"
Cons: "Took forever to get off the plane. The movie choices were mediocre. Could have used a little bit more leg room."

Pros: "The flight was smooth."
Cons: "They were very unhelpful in flight changes and schedule changes. I was very disappointed in all the travel agents we spoke with. They were all very unhelpful except for one lady who helped change our reservations. I will not be flying Iberia, British Airways, or Americans airlines ever again. My experience was terrible."

Pros: "Yes"

Pros: "The senior flight attendant was responsive."
Cons: "I paid for 2 tickets and 2 seats. My friend was ill but I didn't cancel her seat. I was not given the paid for aisle seat. I was given the middle seat and a last minute person was given my seat!"

Cons: "We were in JFK for over 24 hours being lied to and being promised that our flight to Madrid although late would leave that day. We were changed from boarding door to boarding door, we were told that there were no hotel rooms available in New York that they could place us in and told that they were testing a plane and as soon as it was confirmed it could fly we would be on it. At approx. 1am or a little after we (the passengers) from the flight were located at boarding door 7 and they brought an Iberia plane right by the windows in hopes that we would be put at ease at the sight of a possible flight only to find out that there are no flights out of JFK after 1am. The lies they told and or lack of truths was very frustrating"

Pros: "Crew was nice and entertainment options were great."
Cons: "Boarding process out of Miami international was disorganized and unpleasant. Crew did not have control over the order for boarding and it became a bit of a mob."

Pros: "Nothing stood out."
Cons: "Late. Ineffective boarding - announcement said we would board by row, but actual boarding was by mass crowding, with no attempt by crew to improve matters. No recognition of dwindling baggage storage space meant that I had to cram my suitcase under the seat, and spend the 2.5 hour flight with my legs jammed against it."

Pros: "They solve the flight connection issue and move us to a direct flight."

Cons: "Cramped by ok"

Pros: "The entertainment was readily available."

Pros: "I got a connection in Madrid to my destination, but the previous flight was delayed about 30 minutes. I got in the airport about 15 min before the gate closed. The gate that i arrived to my connection flight was around 26 min away. I have a condition on my leg and i cannot run, so i walked really fast through the airport and I was so happy to see that they were waiting for my delayed flight... which is very unusual. Thank you!!!!"

Pros: "The crew was great."
Cons: "Very unpleasant seating. For some reason, the armrests do not raise all the way, making it impossible to get comfortable and cuddle with your spouse."

Pros: "On-time with excellent service. Clean."
Cons: "No issues."

Pros: "My flight was transferred from Kayak to Iberia to American to another third party who would not answer questions and who did not send any confirmation info at all. Boarding should be from the back first to speed it up. It was not. Crew did not have wide variety of refreshments. Seats were much too narrow and there was no leg room. Food helpings were much too small for a long flight. Controls very poor."

Pros: "I liked the entertainment, the food and the good service from the ladies and gentlemen"

Pros: "These were actually American Airline Flights 90 and 89. I really had a very good experience with American and though they tend to be more expensive they seem to be worth it in terms of comfort and amenities. I am willing to spend the extra money on Anerican if they continue to provide better than average service."
Cons: "I was wondering why I paid Iberia for an American Airline ticket. I wondered if this was some way to avoid paying taxes by funneling an US registered corporation fees through a Spanish registered corporation. It didn't make sense to me. I'm not a huge fan of legal games to avoid responsibilities. Still, very good flights."

Cons: "Delayed flight. Misplaced luggage. Long lines. Poor staffing. Had to give up food vouchers for delayed flight given long lines just to pick up vouchers. Long lines due to poor staffing."

Pros: "The fact I got home."
Cons: "There was around a 6 hour delay and we had very little info as to what was happening next."

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COVID-19 information

Safety measures for airlines flying from Phoenix to Marseille

Airlines flying from Phoenix to Marseille have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Phoenix to Marseille

Mandatory masks

Masks required on board, masks provided on flights from Phoenix to Marseille

Social distancing seating

Middle seats unavailable to book on flights from Phoenix to Marseille

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Phoenix to Marseille

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