Find Cheap Flights from Phoenix Sky Harbor Intl to Portland (PHX - PDX)

Unclear baggage fees

The initial cost for the flight was low. The crew was very friendly.

The seats were hard and there were charges for everything once you booked your flight. They charged for a carry-on bag as well as seat selection.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

Crew was nice including those helping with boarding. Smooth ride.

Limited snack options.

We got re-routed to Dallas--long lay-over in Dallas.

Check in easy, comfortable seating, friendly staff,on time flight.

On time take off

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Nothing

Paying for bags, shitty customer service. I accidentally booked the wrong date and they refused to do anything. I ended up booking on another airline and just forfeiting the whole two tickets! You lost a customer forever! And I am putting bad reviews all over social media and websites

Cramp

I appreciated that we were allowed a purse as individual carry on. They do charge for carry ons, so check the measurements of your bag. They didn't appear to be too anal about it, but $60 charge at the gate wasn't worth it.

Misleading during online check in about paying extra for more "valuable" seats. If you really don't care, don't pay extra unless you like giving away your money.

Be prepared to pay $150+ to pick your seat and check your luggage, even your carry-on.

The crew at the gate as well as the crew on the plane were excellent and very helpful. The gate crew made rerouting very easy.

The 3 hour delay made for an exceptionally long trip. Delays are so very common on United; especially when connecting through O'Hare.

Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.

I was super disappoint in frontier. From the moment I walked up to the kiosk it was frustrating. They want to charge extra for everything. So cheap. In comparison American, SW, and delta know how to treat customers.

A little more turbulent than the big boeings and no comforts or frills. Maybe a free soft drink? Even water would have been nice.

Delayed flight.

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.

our flight was delayed, and no other options

Wrong airline, sent me to wrong gate, almost missed the flight. If I wasn't lucky enough to need a wheelchair, I would probably still be in Phx! Not happy at all, to say the least. I had to grease the palms of about 7 different wheelchair pushers. A bad day all around.

Such a nicer impression overall than United, which is what I usually use due to flight times. It was very nice to have the option to have what appeared to be somewhat decent food if desired, although I didn't have any.

Lady who called us to board in the concourse was wonderful, funny, personable, and easy to understand.

We left a green/white golf umbrella with "ASFPM, Portland, Oregon" stamped on it in blue above seat 26A on flight 659 on November 24th. Is there any chance of getting it back? I have asked by email several times with no response. Lucile SHerwood

We moved due to job change and American would not work with us to Change a reservation.

I don't know if I need to contact american airlines directly or what. But this is the 3rd flight that has been delayed with no reason given or for whatever the reason was tonight. Its obsurd. I booked a flight on Alaska Airlines specifically because american airlines had the issue of delays. Then come to find out, the flight WASN'T on Alaska...but its affiliate. It would be really nice to get some answers.